2001 Ford Mustang Complaint Log

CONSUMER STATES THAT WHILE DRIVING OVER 40 MPH AND APPLYING THE BRAKES, THE STEERING WHEEL WILL ROCK SIDE TO SIDE VIBRATING HEAVILY AND IT WILL BECOME HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER HAS BEEN NOTIFIED. MR THE CONSUMER STATES WHILE BRAKING TO A NORMAL STOP, THE VEHICLE UNEXPECTEDLY WILL PULL TO THE RIGHT. AT VARIOUS SPEEDS NAVIGATING A SLIGHT RIGHT TURN, THE VEHICLE PULLS TO THE LEFT IF YOU TOUCH THE BRAKE PEDAL. THE CONSUMER NOTICED A PUDDLE OF LUBRICANT UNDER THE VEHICLE AND SAW THAT LUBRICANT WAS SPRAYED ALL ABOUT THE CHASIS. FORD REPLACED THE HYDRAULIC BRAKE BOOSTER. THE VEHICLE CONTINUED TO PULL. THE DEALER ARE UNSURE OF EXACTLY WHAT THE PROBLEM WAS, THEY ALSO CHECKED A BULLETIN WHICH STATES CHECK THE ALIGNMENT, WHICH WAS RESET-WAS OFF, AND THE REAR AIR PRESS TO 25 PS. THE CONSUMER DOESN'T DRIVE THE VEHICLE FAR SINCE THEY NEVER FOUND THE PROBLEM. *SCC

TL* THE CONTACT OWNS A 2001 FORD MUSTANG. THE CONTACT STATED THAT THE FRONT DRIVER SEAT BELT WAS STUCK IN A PARTIALLY RETRACTED POSITION. THE CONTACT ALSO STATED THAT THE SEAT BELT WOULD NOT PULL OUT ANY FURTHER OR RETRACT ANY FURTHER. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.

PASSENGER SIDE WINDOW CONTINUES TO JUMP OUT OF PLACE CAUSING WINDOW NOT TO ROLL DOWN. WHEN FIRST BOUGHT CAR, WE PAID OVER 300 TO REPLACE ENTIRE FRAME AND GLASS. ONLY A SHORT TIME AFTER THIS IT CONTINUED TO DO THE SAME THING EVERY TWO OR THREE WEEKS WE ARE HAVING TO HAVE THE GLASS PUT BACK INTO TRACTS. THIS IS NOT NORMAL AND THINK IT SHOULD BE RECALLED AND FIXED.

WHILE DRIVING AT ANY SPEED AND WITH NO WARNING HEADLIGHTS WILL FOG UP AND WILL NOT BE BRIGHT ENOUGH. IT WILL BE HARD FOR CONSUMER TO SEE WHILE DRIVING. DEALER NOTIFIED.*AK *YH

WHILE DRIVING AT 35MPH AND WITH NO WARNING AIR BAG DEPLOYED. IT COULD CAUSE SERIOUS INJURIES TOE CONSUMER. DEALER WILL BE NOTIFIED.*AK

WHILE DRIVING AND WITH NO WARNING HEADLIGHT LENSES WILL FOG UP, AND IT WILL BE HARD FOR CONSUMER TO SEE DURING NIGHT HOURS, CAUSING CONSUMER TO HAVE VISUAL PROBLEMS WHILE DRIVING. DEALER NOTIFIED.*AK *YH

AT 7,853 MILES, THE ENGINE STARTED MAKING A KNOCKING NOISE. UPON CHECKING THE DIP STICK, THE STOCK WAS TWISTED OUT OF SHAPE, GIVING A READING OF MORE OIL THAN NEEDED. THE FIRST SERVICE CENTER THAT I TOOK THE CAR TO STATED THAT THE CAR HAD 1 QUART OF OIL, AND COULD BURN 1 QUART OF OIL PER 1,000 MILES WHEN NEW (NOWHERE WAS THIS NOTED IN OWNER'S MANUAL, WHICH RECOMMENDS OIL CHANGES EVERY 5,000 MILES). OIL CHANGE WAS PERFORMED, WHICH DID NOT REMEDY THE SITUATION. THE NEXT DEALER THAT THE CAR WAS TAKEN TO IDENTIFIED THAT THE #8 BEARING WAS WORN, WHICH REQUIRED THE ENGINE TO BE REPLACED. FORD WOULD NOT HONOR THEIR WARRANTY, NOR WOULD THE DEALER OR THE CUSTOMER SERVICE CENTER IN MICHIGAN ANSWER ANY OF THE OWNER'S QUESTIONS, EXCEPT THAT THEY WOULD NOT COVER THE ENGINE. OWNER WAS LEFT PURCHASING A NEW ENGINE ON THEIR OWN.*JB

VEHICLE WAS PULLED INTO GARAGE. IN A MATTER OF SEVERAL MINUTES VEHICLE STARTED SMOKING, MORE AND MORE UNTIL FIRE ACUALLY IGNITED. FIRE INSPECTOR SAID MAIN WIRE FROM CONNECTOR BOX WAS THE CAUSE. PLEASE DESCRIBE DETAILS. *AK

WHILE AT A STOP CONSUMER'S VEHICLE WAS REAR-ENDED, AND IT CAUSED PASSENGER'S SEAT TO FULLY RECLINE, TRAPPING PASSENGER IN THE REAR SEAT. DEALER NOTIFIED.

CONSUMER WAS HIT FROM REAR BY ANOTHER VEHICLE TRAVELLING 40 MPH AND PUSHED CONSUMER INTO ANOTHER VEHICLE IN FRONT. UPON IMPACT, BOTH DRIVER'S AND PASSENGER'S AIRBAGS DID NOT DEPLOY, AND BOTH OCCUPANTS WERE INJURED WHEN THEY HIT THE WINDSHIELD.*AKJLG

CONSUMER WAS INVOLVED IN A COLLISION. WAS HIT FROM THE REAR BY ANOTHER VEHICLE TRAVELLING 40MPH. BOTH DRIVER'S AND PASSENGER'S SEATS SNAPPED ALL THE WAY BACK TO THE RECLINED POSITION.*AKJLG

CONSUMER'S VEHICLE WAS INVOLVED IN A COLLISION IN WHICH ONE VEHICLE REAR-ENDED ANOTHER VEHICLE WHILE TRAVELLING 40MPH. UPON IMPACT, FRONT DRIVER'S AIR BAG DID NOT DEPLOY. *AK CONSUMER FEELS THAT WITH THE IMPACT OF THIS ACCIDENT, THE AIR BAGS SHOULD OF DEPLOYED, 7000 DOLLARS IN DAMAGE, ONE PERSON WAS INJURED IN ACCIDENT, FORD STATED THAT THE RIGHT SPOT ON THE BUMPER WAS NOT CONTACTED WHICH WOULD HAVE CAUSED THE AIR BAGS TO DEPLOY. *SCC

WHEN FOOT IS NOT ON ACCELERATER VEHICLE WILL ACCELERATE ON ITS OWN. CONSUMER FEELS SOMEONE MAY BE REAR ENDED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

PASSENGER'S SIDE WINDOW IS OFF TRACK AND HOOD HAS RUSTED. DEALERSHIP IS AWARE OF PROBLEM.*AK

AT 40 MPH ENGINE REVVED AND VEHICLE ACCELERATED. CONSUMER APPLIED BRAKES BUT COULD NOT SLOW VEHICLE FAST ENOUGH. REARENDED ANOTHER VEHICLE, NO INJURIES, DAMAGE TO VEHICLE UNKNOWN.*AK

FRONT CRASH AT UNKNOWN SPEED, NEITHER AIRBAG DEPLOYED. NO INJURIES, DAMAGE TO VEHICLE WAS 4500.00 DOLLARS.*AK *JG

WHILE DRIVING, CONSUMER LOST STEERING, INNER TIE ROD BROKE, RESULTING IN AN ACCIDENT, ONE PERSON WAS INJURED IN THE ACCIDENT. CONTACTED DEALER.*AK

SEAT BELTS WERE TWISTED INSIDE THE RETRACTOR, MAKING IT VERY DIFFICULT TO USE. THE PROBLEM WAS REPAIRED THEN TWO DAY LATER IT HAPPENED AGAIN. *AK WHEN THE SEAT BELT WERE NOT TWISTED THEY HAD TO BE RETRACTED MANUALLY. *NM

VEHICLE WAS HIT HEAD ON WHILE DRIVING 5-10 MPH, SEATBELT DID NOT RESTRAIN DRIVER, SHE HIT HER HEAD ON WINDSHIELD. DAMAGE TO VEHICLE UNKNOWN AT THIS TIME.*AKI

THE VENTS ON THE FRONT DASH HAVE SPLIT IN TWO. ONCE I TURNED THE AIR ON PLASTIC PEICES STATED FLYING OUT. THIS COULD HAVE EASILY HIT SOMEONE IN THE FACE OR EYE CAUSING SERIOUS INJURY.

BRAKES FAILED AT 3-5 MPH. DEALER DETERMINED FRAME HAD NOT BEEN WELDED PROPERLY, AND THIS CAUSED BRAKE LINE TO CRACK, LEAKING BRAKE FLUID.*AK

WHILE DRIVING AT 60 MPH VALVE STEM MALFUNTIONED, CAUSING TIRES TO LOSE PRESSURE. DLT # BE8RK1110301, ORINGINAL TIRE.*AK CONSUMER STATED THAT TWO ADDITIONAL VALVE STEMS WERE ALSO FOUND FAULTY AND THE FOURTH TIRE HAD PROBLEMS DUE TO INCORRECT MOUNTING. *YH

CONSUMER STATES HAVING PROBLEMS WITH FUEL PUMP CAUSING THE VEHICLE TO STALL

CONSUMER HAVING PROBLEMS WITH FUEL PUMP CAUSING VEHICLE TO STALL . DEALER NOTIFIED. *AK

IN FIRST COMPLAINT REGARDING SUSPENSION ARM BOLTS WAS TOLD THIS STUFF HAPPENS, IN REGARDS TO THE WATER LEAKAGE IN EXHAUST, WAS TOLD THAT IS NORMAL. I FEEL IT ISN'T NORMAL WHEN IT IS POURING DOWN MY DRIVEWAY. THEY DIDN'T FIX THE PROBLEM. HAD TIRES ROTATED THEN GOT A FLAT TIRE AND THEY CROSS THREADED THE LUG NUTS AND THE BOLT HAD TO BE BROKEN OFF TO REPAIR THE FLAT TIRE.*AK

CONSUMER STATES THE VEHICLE ENGINE WOULD STALLS INTERMITTENTLY WHILE DRIVING AT ANY SPEED, VEHICLE HAS BEEN TO THE DEALER ON THREE OCCASIONS AND THEY ARE UNABLE TO LOCATE THE PROBLEM. NLM CONSUMER STATES STEERING WHEEL LOCKS WHEN ENGINE SHUTS DOWN AT HIGH OR LOW SPEED. VEHICLE VIBRATES AT SPEED OVER 65 MPH. WIPER MAKE A LOUD NOISE AT HIGH SPEEDS. CONVERTIBLE TOP HAD RUST ON PORTION THAT CONNECTS WITH FRONT WINDSHIELD. VEHICLE HAD BRAKE PULSATION. *YH

VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. TOOK VEHICLE TO DEALER, AND DEALER REPLACED SOME PARTS OF TRANSMISSION. EVERY 3000 MILES TRANSMISSION STARTED SLIPPING, THEN, GAUGE WAS STUCK WITH RPMS AT 3, NO MATTER IF VEHICLE WAS STOPPED OR DRIVING. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

DRIVING HOME, RAINY EVENING, SMALL ANIMAL RAN OUT IN FRONT OF CAR, HIT BRAKES, LOCKED UP, CAR PROCEEDED STRAIGHT, AIR BAGS DEPLOYED. DID NOT HIT OR RUN OVER ANYTHING. HAVE WITNESS TO EVENT. DEALER AND FORD INDICATE THAT THIS IS TYPICAL AND THE AIR BAG DID AS IT WAS SUPPOSE TO. UPON DEALER CHECKING FOR DAMAGE, SMALL DENT FOUND IN UNDERCARRIAGE OF CAR. NO ENTRANCE OR EXIT WOUNDS, JUST A DENT - OTHER PARTS OF CAR ARE LOWER.. DEALER PUT CAR UP ON JACK TO SHOW US, PLACED JACK IN WRONG PLACE, COVERING DAMAGE, HAD TO TAKE IT BACK DOWN. DAMAGE LINES UP PERFECTLY WITH JACK. DEALER DAMAGED W/ JACK AND FORD (WHO WOULDN'T EVEN COME IN TO LOOK AT CAR) AGREED W/ DEALER THAT THIS COULD CAUSE AIRBAG DEPLOYMENT. I DID NOT HIT ANYTHING, THE AIR BAGS MALFUNCTIONED, DEALER MADE DAMAGE - IT'S A COVER-UP.

CONSUMER NOTICED BOTH FRONT TIRES WERE SEVERELY WORN AT 6616 MILES. VEHICLE TAKEN TO SERVICE DEPT AND HAD BOTH FRONT TIE ROD ENDS REPLACED BECAUSE THEY WERE LOOSE. *AK DURING A ROUTINE OIL CHANGE, IT WAS DISCOVERED THAT THE TIE RODS WERE COMPLETELY LOOSE. THERE WERE NEW TIRES INSTALLED ON THE FRONT OF THE VEHICLE AS THE OTHERS WERE COMPLETELY WORN. ALSO, THE HEADER IN THE MOTOR FAILED. *JG

WHILE TRAVELING AT 30 MPH A TRUCK BROADSIDED CONSUMER'S VEHICLE. VEHICLE WAS TOTALLED, AND NONE OF FRONTAL AIRBAGS DEPLOYED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

THIS VEHICLE IS A LEMON. FORD KNOWS THE TRANSMISSIONS ARE BAD, BUT WON'T DO ANYTHING. *AK

UNDER LIGHT TO MODERATE ACELERATION A SHUDDER OR BUCKING IS FELT IN 3RD GEAR SPEED IS BETWEEN 30 AND 45 MPH . THE DEALER REPLACED EGR. AND MASS AIRFLOW AND THE AUTOMATIC TRANSMISSION PROBLEM STILL IS PRESENT. *AK

WHILE DRIVING 45-50 MPH, PASSENGER REAR TIRE DISINTEGRATED FROM VEHICLE, HOWEVER CONSUMER WAS ABLE TO PULL TO THE SIDE OF THE ROAD. GOODYEAR INSPECTED TIRE AND ADVISED THERE WAS A SMALL PUNCTURE WHICH CAUSED TIRE TO LOSE PRESSURE AND DISINTEGRATE. CONSUMER'S FAMILY MEMBER SUFFERED BACK INJURIES AS A RESULT OF THE ACCIDENT. CONSUMER IS VERY CONCERNED ABOUT THE SAFETY OF THE 3 REMAINING TIRES BECAUSE WINDOW STICKER STATED VEHICLE SHOULD HAVE 16 INCH TIRES, BUT THIS VEHICLE HAS 17 INCH TIRES. TIRE SIZE 245/445ZR17/ORIGINAL TIRES/TIRE MILEAGE-5300MI/DOT NUMBER M68RFC2R4700. *AK *TT

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

FRONT AIRBAGS FAILED TO DEPLOY DURING A 40MPH FRONT END COLLISON. DRIVER SUSTAINED INJURIES TO CHEST. DEALER HAS BEEN CONTATCED. PLEASE PROVIDE FURTHER DETAILS.*AK

DRIVER'S SIDE AND PASSENGER'S SIDE AIRBAGS FAILED TO DEPLOY DURING A FOURTY MILE PER HOUR FRONT END COLLISION. DRIVER SUSTAINED INJURIES TO CHEST. DEALER HAS YET TO BE CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK

THROTTLE STUCK WIDE OPEN. BRAKES FAILED TO STOP. TURNED OFF KEY. ENGINE NOW SURGES ABOVE 4,000 RPM. RENTAL CAR: BUDGET BURBANK, CAR # BURAA67 82883. TOWED TO RENTAL AGENCY AND EXCHANGED. CAR # 854726. BUDGET TO TOW TO FORD DEALER FOR REPAIRS.

VEHICLE "LUNGED" OR ACCELERATED UPON FINAL PARKING (NEAR STOP) WITH FOOT OFF ACCELERATOR AND ON BRAKE. CAR JUMPED OVER "PARKING BUMP" CURB AND HIT SHRUBS, SMALL TREE APPROX 40 FT. DRIVER HAD NO CONTROL. DEALER INVESTGATED SAID FORD IS AWARE OF PROBLEM AND THERE IS "NO FIX'. STATED ENGINE CAN INCREASE SIGNIFICANTLY DURING WARMUP. DEFROSTER WAS ON. DRIVER SUFFERED INJURED RT ARM AND NECK. NO FRONT IMPACT. UNDERACARRIAGE HAS MINOR DAMAGE ONLY. NO FATALITIES OR OTHER INJURIES. *AK

VEHICLE IN COLD WEATHER WILL SHUT DOWN AT ANY TIME PROBLEM IS WORSE IN COLD WEATHER. CONTACTED DEALER, AND THE DEALER NOTED THAT THEY COULD NOT FIND THE PROBLEM.*AK CONSUMER STATED THAT THE VEHICLE STALLED TWICE AT RED LIGHT, REPLACED BARO, MAF AND RESET KAM BUT THE PROBLEM IS STILL THERE. *YD

2001 MUSTANG GT WITH AUTOMATIC TRANSMISSION DISPLAYS AN EXTENDED-HARD-GRINDING SHIFT FROM 1ST GEAR TO 2ND GEAR ESPECIALLY AFTER MAKING A RIGHT TURN. ALSO WHEN CRUISING AT NORMAL HIGHWAY SPEEDS THE TRANSMISSION MAKES A HESITANT CLANKING NOISE WHICH JERKS THE CAR SLIGHLTY IF ONE'S FOOT IS TAKEN OFF THE GAS PEDAL FOR A FEW SECONDS AND THEN CLANK AGAIN WHEN SPEED IS RESUMED WHEN DEPRESSING THE GAS PEDAL. THIS PROBLEM BEGAN SOON AFTER PURCHASE OF THE NEW CAR AND STILL EXITS NOW WITH 48,000 MILES ON IT. * CB

WHILE DRIVING 65 MPH IN WET ROAD CONDITION CONSUMER APPLIED BRAKES TO AVOID HITTING ANOTHER VEHICLE, AND VEHICLE STARTED TO SKID AND HIT GUARDRAIL/ FRONT IMPACT. CONSUMER HIT HIS HEAD ON STEERING WHEEL. NEITHER AIRBAG DEPLOYED. DAMAGE TO VEHICLE ABOUT $ 11000.00. *AK

THE MAIN PROBLEM IS THE TRANSMISSION FAILURES. IT HAS GONE OUT THREE TIMES ALL IN THE SAME MANNER. THE CAR IN BONE STOCK AND ONLY HAS 13,800 MILES ON IT. THE THIRD TIME A FIELD DISTRICT ENGINEER SUPPOSEDLY EXAMINED IT AND SAID THE THE PARTS AND WORKMANSHIP APPEAR TO BE FINE WITH NO FLAWS AND DECLINED MY WARRANTY CLAIM. I HAVE BEEN THROUGH THE DISPUTE SETTLEMENT BOARD AND THE KS ATTORNEY GENERAL WITH NO POSITIVE OUTCOME. I DON'T UNDERSTAND THIS ACTION ESPECIALLY SINCE I WORK FOR FORD(KANSAS CITY ASSEMBLY PLANT)I HAVE RESEARCHED THIS PROBLEM AND FOUND OUT THAT THERE WEERE PROBLEMS WITH THE '01 TRANSMISSIONS AS PER THE TECHNICAL SERVICE BULLETINS, TSB# 14879 NHTSA# SB620176, SO IT APPEARS THAT DEARBORN ASSEMBLY AND FORD KNOW OF THIS PROBLEM BUT YET I'M STILL GETTING RESISTANCE????????????

VEHICLE WAS REARENDED AND AIR BAG DID NOT DEPLOY. VEHICLE WAS HIT ON RIGHT REAR SIDE. *AK

VEHICLE WAS REARENDED AND FRONT DRIVER'S SIDE SEAT BROKE AND FELL BACKWARDS. BRACKET THAT HOLDS SEAT BROKE. WHEN SEAT FELL BACKWARD IT INJURED A CHILD IN BACK SEAT. DAMAGE WAS ON RIGHT REAR SIDE OF VEHICLE. HAD NOT CONTACTED DEALER. *AK

MY V6 MUSTANG STALLS WHILE IN MOTION CAUSING THE STEERING AND BRAKES TO FREEZE. THIS IS A POTENTIALLY DEADLY PROBLEM. IT HAS HAPPENED FOUR TIMES; ONCE AT 30 MPH, 60 MPH, 45 MPH, AND 40 MPH. THE CAR ONLY HAS 4500 MILES ON IT. I ALSO HAVE A PROBLEM WITH A HEATER DISPLAY LIGHT GOING OUT. DEALERSHIP CAN'T IDENTIFY THE CAUSE OF EITHER OF THESE PROBLEMS. IT'S BEEN IN THE SHOP FOUR TIMES FOR THE STALLLING AND THEY'VE BEEN ABLE TO DETERMINE NOTHING. I HAVE ANXIETY WHILE DRIVING THE VEHICLE AS IT STALLS OUT AT ANY TIME WITH NO WARNING WHATSOEVER. VERY, VERY SCARY.*AK

LOWER CONTROL ARM CAME OFF WHILE PULLING OUT OF THE DRIVEWAY. VEHICLE WAS TOWED TO DEALER, AND REPAIRS WERE MADE. *AK CONSUMER STATES THAT THE NUT WAS NOT TIGHTENED SUFFICIENTLY AND THE SAFETY PIN WAS MISSING. *JB

ACCELERATOR STUCK AFTER ACCELERATING FROM 0 TO 60. COULDN'T SLOW DOWN. *AK

THE VEHICLE JUMPED OUT OF GEAR WHILE DRIVING. *JB

DRIVER'S SIDE POWER WINDOW STICKS, UNABLE TO TURN IT UP OR DOWN. REPLACED PART TWICE. WINDOW STILL STICKING.*AK

ANTI LOCK BRAKES HAVE FAILED ON TWO DIFFERENT OCCASIONS, AND CAR SKIDDED WHEN APPLYING BRAKES. *AK (TIRESIZE: 245/45/17)