2016 Ford Mustang Complaint Log

Leaking evaporator core, seems to be very common with ‘15-‘17 Mustangs and Ford has done nothing about it.

While driving on route 95 the passenger door became unlatched. This happened several times (4~6 ?) on our long (12 hr) drive. I researched and saw that there was a recall for this exact problem for 2015 Mustangs, but none for 2016. I have seen multiple reports from other 2016 Mustang owners that they have encountered the same issue.

The contact owns a 2016 Ford Mustang. The contact stated while driving 55 MPH, the vehicle was jerking, and the contact became aware that smoke was coming from underneath the hood. The contact was able to pull to the side of the road. No warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty water pump. The manufacturer was made aware of the failure and determined that the vehicle was not under warranty. The failure mileage was approximately 46,000.

The contact owns a 2016 Ford Mustang. The contact stated that while driving and at start up, the check engine warning light illuminated. The contact noticed that oil had leaked onto the ground. The vehicle was taken to the dealer, where the failure could not be determined; however, the failure recurred. The vehicle was taken to an independent mechanic, where it was diagnosed that the valve cover gasket was leaking oil and the spark plugs had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure, and the contact was informed that the VIN was not included in a recall. The contact was advised to call the NHTSA Hotline for assistance. The contact stated that the failure was related to NHTSA Campaign Number: 16V779000 (Engine and Engine Cooling). The failure mileage was 163,000.

Ford is aware of the AC Evap Core issue on the 2015-2017 mustangs. This is a costly repair which comes out to $4,000 every year. This then causes failures on all other AC parts. There have been many complaints regarding this issue and no remedy has been issued in 8 years.

The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2016 Ford Mustang. The contact stated the trunk failed to open as needed. The electrical sensors were inoperable. While driving at an undetermined speed, the accelerator pedal was depressed but the vehicle failed to respond. The TPMS warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no additional assistance was provided. The approximate failure mileage was 92,000.

This specific car model is a 2016 Shelby GT350 tech package that I owned for at least 7 months. In this time period i had only put 7k mikes on it before it blew up. After doing tons of research there is a tons of class action law suits against Ford for these cars. The incident that occurred was while driving the vehicle caught fire on the passenger side. Driving at the speed limit of 40 MPH no warning lights, Check engine lights or anything it just blew up. Up to this point all maitence was done properly and after doing some research it had the same issue report by multiple other Shelby owners of this year. This vehicle is not safe for the roads and if not properly investigated, it can cause someone to lose their life. I incurred a bruised head, burns and loss of hair from this accident. I’ve contacted Ford in regards to this issue and yet to have anything done. This vehicle should not be sold to the public with these known issues. There was recall sent out to fix this issue but my specific vin number was never contacted to fix it.

Intake manifold assembly is nationally back ordered. And it seems to be a problem with many mustangs. This is preventing me from getting my smog.

Noticed a fuel vapor odor for a couple of weeks. After filling the fuel tank the odor intensified. Drove the vehicle about 20 miles to my house. I could smell fuel when I exited the vehicle and noticed fuel leaking from the fuel tank. Took vehicle to the dealership, and when the tank was removed found the fitting for the evaporative system connection cracked. (See photos) There is no apparent impact that would have caused the crack.

The contact owns a 2016 Ford Mustang. The contact stated that while reversing at an undisclosed speed, the back over prevention camera independently disconnected. The contact stated that he had received notification NHTSA Campaign Number: 22V082000 (Back Over Prevention) in January 2023 in which he presented to the dealer; however, the dealer informed the contact that the notification had expired. The vehicle was diagnosed by the dealer as an electrical shortage; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 17,000.

The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) and would like to be removed from the recall distribution list. The local dealer and the manufacturer were contacted.

While driving at 65mph with both heated seats on, I noticed a burning smell in the cabin. I assumed this was from an external source, but was prepared to pull over on the highway if I saw smoke, which I did not. The following day, I noticed the heated seats of my vehicle no longer worked, although the lights indicate they were on without any issue (implying power was still being supplied). I searched Google to determine if this is common, and to my disappointment, it seems that a number of ford vehicles fitted with heated seats have suffered the same failure: the power connector to the module controlling seat heating/ventilation had melted. I first checked the 30A fuses in my vehicle to see if they had blown, and confirmed they had not. I safely unplugged the affected cable on my vehicle from the seat, which required pliers because it was melted to the connector, only to confirm that my power connector had melted. I have identified that fixing this issue requires replacing the wiring harness, this can be done at home for $100 but should be done by an auto electrician. Ford appear to be quoting $700-$1100 for the same fix, encouraging individuals to undertake the work themselves without the expertise to do so. Had the scarf that was in my passenger foot well been near the connector, it's entirely plausible that this issue would have caused a fire in my vehicle and put mine and others life at risk while I was driving at highway speeds. I will make my vehicle available for assessment to the manufacturer and interested parties, and keep the cable disconnected until it is replaced. I will not pay for this repair given the issue is something that should not be a problem in the first place, and that is not expected to be part of a vehicles regular maintenance.

The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My 2016 Mustang GT has swollen lug nuts which must be replaced . This is a safety issue. Please advise as to whether tyhe company intends to correct this failure.

The contact owns a 2016 Ford Mustang. The contact stated that approximately 3 to 4 times while driving at undisclosed speeds, the vehicle overheated and then stalled without warning. The failure had occurred at various speeds. The contact stated that the failure had escalated to the point where the vehicle was no longer drivable. The contact had the vehicle towed to the dealer who diagnosed with coolant intrusion into cylinder #4, causing the engine to misfire. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 77,000.

Noticed seat heaters stopped working then noticed a smell coming from passenger seat. Found harness that plugs into the seat heater control module was melted.

I took my vehicle into the dealership 11/30/2022 due to the rearview camera initially malfunctioning and becoming blurry, or completely cutting out, when putting my vehicle in reverse. I informed them I did receive a email thru my carfax notification and by mail regarding a recall. The dealership kept my vehicle for several weeks for repair and stated it was covered under the recall. The issue persisted and I sent a message to the service center but never received a response back. I continued to receive responses about trading in my vehicle and purchasing a new car. I dropped my vehicle off at the dealership on 9/1/2023 and explained the issue again. The service dept stated my I would be charged $150 for a diagnostic test and if it was an issue with the internal camera it would not be covered under the recall warranty. I immediately began to feel they would later contact me and tell me it would not be covered because that is how the conversation began. The dealership contacted me and stated it was an internal problem with the camera and not covered under the recall. It will cost me $732 if I would like to have the camera repaired. I contacted the manufacturer regarding the recall warranty, and confirmed it was 12 months or 12000 miles, whichever is sooner and my vehicle remained within the recall warranty. My issue was escalated with a supervisor and I was to receive a call back the next day from the manufacturer between 10am-7pm cst, but I never did. My vehicle's camera has not been repaired.

The contact owns a 2016 Ford Mustang. The contact stated that the dealer previously performed the recall repair under NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the failure recurred. The contact stated that while reversing the vehicle, the rearview camera was inoperable. The dealer was made aware of the failure and informed the contact that he needed to pay out of pocket for the diagnostic test. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 28,398.

Lug nuts on car have swollen up and tire repair shop said they need to be replaced because if we are to get a flat we wont be able to change tire.

I stopped by Belle Tire, 11361 E Washington St, Indianapolis, IN 46229 to get my right rear tire leak repaired on my 2016 Mustang, and they informed me after struggling to remove the OEM lug nuts, that there have been several complaints and lawsuits with these type of lug nuts, due to the fact that the cap on these nuts swell or become distorted, which makes it impossible to remove with standard lug nut wrench. They recommended that I replace all lug nuts with the solid, one piece type nut, part number Dorman lug nut 611-007 @ $11 each, for a total of $235.40. I feel after many complaints with these OEM lug nuts, ford should be required to replace at no cost to the customer, or reimburse customers who have already replaced for safety reasons.

The contact owns a 2016 Ford Mustang. The contact stated that the dealer previously performed the recall repair under NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the failure recurred with the rearview camera displaying a blank image. The dealer informed the contact that he needed to pay out of pocket for the diagnostic test to determine the cause of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000.

The contact owns a 2016 Ford Mustang. The contact stated that after refueling the vehicle, there was an abnormally strong gasoline odor inside the vehicle. The vehicle was taken to an independent mechanic and the contact was informed that the fuel tank needed to be replaced because the cap on the fuel tank was fractured. The vehicle was repaired. The manufacturer was contacted and stated there was no recall for that failure. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 31,115. The consumer stated the vent nipple on the top of the gas tank failed.

2016 FORD MUSTANG. CONSUMER IS SEEKING REIMBURSEMENT FOR REPAIRS MADE RELATED TO NHTSA SAFETY RECALL 22V-082.

Hi there, I believe there is a recall currently on mustangs for the rear view camera not working. I checked my VIN number as my car has the same issue, but it doesn't show at a recall, I'd like understand why this is as the issue is on the same model, and year. I live in the UK, and this same issue happened with my car that was made in US, so I'd like to know if my car was in the US would it have been recalled regarding this rear camera recall. As the cars in the UK aren't and I just want to understand my options with Ford. I know this is a strange request, but would appreciate your steer on this.

The contact owns a 2016 Ford Mustang. The contact stated that while driving approximately 75 MPH, the driver’s side door latch mechanism malfunctioned, causing the door to unintendedly open. The contact stated that the failure had occurred on multiple occasions. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 95,000.

The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the rearview camera failed to engage while reversing. The message "No Camera Available" was displayed. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000. Parts distribution disconnect.

The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the rearview camera intermittently displayed a distorted image. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The ac evaporator core keeps going out and it’s now out of warranty. This has happened on thousands of mustangs. There needs to be a recall to force Ford to fix this costly problem that in 100+ heat is a major safety concern.

The passenger door of my 2016 Mustang Convertible keeps opening to the secondary latch while driving. This has happened multiple times, always while driving at a high speed (70 mph+) on the interstate. It is very frightening to hear wind noise and see a "door ajar" warning on the dash while driving at a high speed, and then have to attempt to find a safe place to pull over to open & close the door so it's fully latched. I've found a recall notice on Ford's website. Both my local Ford dealership & Ford Motor Company's Customer Service have stated my VIN Number are not eligible for the program to have this repaired. I am experiencing the exact issue described: https://static.nhtsa.gov/odi/tsbs/2021/MC-10205726-0001.pdf

The contact owns a 2016 Ford Mustang. The contact stated that the windows inadvertently rolled down without warning or driver input. The contact stated that it had previously rained and there was water inside the vehicle due to the failure. Additionally, the battery was drained and the vehicle had to be jump-started. The vehicle was taken to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The failure mileage was approximately 70,000.

Evaporator Kit has gone out, which causes the inability to defog the windows. During this last summer (2022), I regularly had to deal with 100+ degree weather, and during heavy rainstorms, just had to pull off the road and manually wipe down the window, which only increased visibility by about 50%.

Who investigates and enforces in your agency Chapter 301 Title 49 of the United States Code concerning vehicle 3rd brake light harness wiring failed state inspection due to safety issue? Contacted Wynne Ford Dealership per Ford Motors Representative to have Wynne submit the paper work on amount charged and date of repair. I contacted Wynne three times and I have not received a response to my request. Request your assistance or pass on my fequest to the proper agency.

While on a road trip and driving aprx 70 MPH, the passenger door released to the secondary latch position and the "Passenger Door Ajar" light came on. After stopping and opening and closing (and locking) the door, the light went off. However, later it released again. The driver side door also released in the same manor. There were four occasions of this happening. After returning home, I did some research and found Ford's Customer Satisfaction Program 21N10 dated 12-15-2021, which states criteria in which my vehicle falls (Mustang, model year, assembly plant, build dates). I contacted my dealership and was told that my vehicle's VIN was not included in their "OASIS" VIN report, and that they would not honor the terms of the program.

The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera image was blank while reversing. Additionally, the trunk door would no longer open. The contact stated upon inspecting the wiring harness of the trunk, he noticed that the wires were fractured. The contact added wires to the trunk wiring harness as a temporary fix. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000. Parts distribution disconnect.

AC Evaporator failure does not allow the defroster system to operate properly.

The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undetermined speed, the rear-view camera image was faded. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 20V082000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was unknown.

Failure of Driver side Valve cover- leaking oil and valve cover bolts were completely loose. Both valve covers are prone to failure according to tsb 19-2309. Note: The engine block is designed to have 13 bolts to secure and seal valve covers to engine. Instead of using a 13 bolt valve cover, ford used 9 bolt valve covers for 3 consecutive years which deviates from the engine design. Safety concern- the discharge of combustible oil in and around engine bay and other engine components. engine components which are flammable and or susceptible to damage as a result from contact of leaking oil from failed valve covers and bolts. This failure could also result in catastrophic engine failure depending on when this failure occurs, if it goes unnoticed, and how bad it is. This problem has been confirmed by ford via tsb 19-2309 which instructs the removal of both valve covers, drilling 4 holes in each valve cover, replacing valve cover gasket’s, and adding 4 additional bolts to each valve cover upon complete re-assembly. This problem has been reproduced sufficient amounts for a TSB to be in place. An important NOTE with TSB 19-2309 is that it does not instruct the need to drill threaded holes into the engine block for 8 additional valve cover bolts because they are already present. The holes are simply covered up by the 9 bolt valve covers and go unused. Vehicle has been inspected by a Certified mechanic/ business outside of Ford dealership/company. No warning lights of any kind appeared. The issue was noticed on 4/9/2022 during a routine oil change and inspection. Car currently has 35,000 miles and is not being driven or started. Why is ford not willing to do the right thing by proactively recalling for this issue?

The locked doors are randomly unlatching when I hit a bump. It’s happened several times on one side or the other and usually when I’m driving at high speed on the freeway. My young daughter was in the front seat when it happened again and it was very scary as the door was barely closed. If she had her arm leaning on it, it would have opened completely. I’ve had to rush into the emergency lane to close it again. These doors are locked when I start driving. I know there’s a recall on the 2015 mustang but I didn’t see one for the 2016. This is a convertible so I understand the doors are heavier and maybe this is a factor but it’s dangerous and Ford has been anything but conscientious regarding public safety issues with these mustangs including the infamous bank 8 misfires with the engine. Many people have had this and are forced to buy new engines on vehicles with mileage as low as 60,000 miles. Mine has been recently doing this as well.

I’ve been trying for a year to get my camera repaired on my car and they always say the parts aren’t in . I’m started to get mad . AutoNation ford mobile Alabama

The contact owns a 2016 Ford Mustang. The contact stated that the back-up camera became inoperable. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

The contact owns a 2016 Ford Mustang. The contact stated while driving 65 MPH, the vehicle shifted out of gear and loss motive power. The “Vehicle Not in Park" message was displayed and the service warning light illuminated. The contact engaged the manual transmission and was able to continue to drive the vehicle. The vehicle was taken to the dealer where it was diagnosed that the transmission lead frame had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The failure mileage was approximately 112,000.

The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The center console would go out cant push any buttons. Also causing brake light to stay illuminated or off while driving and not work correclty. Big safety issue. No HVAC funciton either when this happens. Cannot reset. Even after unplugging battery for a while. Does the same thing hit or miss.

Backup Camera doesn’t work after purchasing a new camera from dealership and new wires. dealership said they didn’t know what was wrong after 3 months of working on car and new parts purchased

What component or system failed or malfunctioned, and is it available for inspection upon request? -The engine on my 2016 Ford Mustang EcoBoost is malfunctioning. My vehicle's RPM drop extremely low then rev high, then the car almosts cut off when I drive at low speeds, park, or stop at lights/stop signs. How was your safety or the safety of others put at risk? -I stopped driving my car any further than 10-15 mile distances because I was afraid the car may cut off while I'm driving down the road in traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? -I took my car to 3 different Ford dealerships, in Mississippi, North Carolina and Maryland. The first could not replicate the issue or find any issues, the second dealer whom I paid approximately $700 for repairs had my car for 3 weeks because they couldn't find the issue, so they replaced my spark plugs and an ignition coil and said it should be good. The third Ford dealership didn't diagnose it truly they just said it was leaking coolant so it had to be an internal coolant leak that has damaged my engine (causing a misfire), based on a Ford TSB that has apparently been out for a long time. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -It was inspected by 3 different Ford dealerships. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -The first time I had this symptom was in the spring of 2021, but it was a one time thing and it went away. The next time I noticed the issue was around July of 2021 which is when I took it to the Ford dealership near me in Mississippi. The first time the check engine light came on was in April of 2022 when I arrived in Maryland after I took it to the repair shop in North Carolina. Note: I was in the process of moving from Mississippi to the DC area, otherwise I wouldn't have even driven it that far.

The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number:22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated on 5/17/2022, his wife was using the rearview camera to reverse out of their garage and crashed into their other vehicle. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 62,571. VIN tool confirms parts not available.

The contact owns a 2016 Ford Mustang. The contact stated that the rearview camera became inoperable. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The approximate failure mileage was 72,000.

The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V0820000 (Back Over Prevention) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the rear-view camera displayed a blank image. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 18,000. VIN tool confirms parts not available.