2016 Ford Mustang Electrical System Problems

There have been 3 instances within the last year and a half where the rear window of my vehicle (Ford mustang) and the rear window of family member ford mustang both have shattered during the extreme cold possibly due to the heating coils on the window over heating and burning. You can see a burn pattern in the window This is a safety issue due to the window shattering, it sounded as if someone shot my window out the first time it happened my [XXX] son was in the back of the vehicle and I was driving home. The second instance, same vehicle, started the car using the remote starter and it did the same thing. This has not been inspected by my insurance representative, it has been reported in both instances through my insurance and pictures have been taken. There have been no warning signs or even issues, there wiring look like it had been burned, melted INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• What failed & is it available for inspection? Air-conditioning system failure. Loss of cabin cooling; dealer recommends compressor replacement (may include related components pending contamination check). Vehicle is at a Ford dealer now; no repairs performed yet. I requested the dealer retain failed parts for inspection. • How was safety put at risk? I live in Las Vegas; ambient temps ~112°F-120 degrees. This is my primary vehicle for transporting my [XXX] and for my work schedule. With no A/C, cabin temps become dangerously high within minutes, creating a heat-related illness risk (child and driver), impaired concentration, and fatigue during necessary trips. • Has the problem been reproduced/confirmed? Yes. An independent shop first advised compressor replacement. A Ford dealer subsequently confirmed loss of cooling and produced an A/C repair estimate after diagnosis. • Inspected by manufacturer/police/insurance? Inspected/diagnosed by an authorized Ford dealer. I opened a Ford Customer Relationship Center case (XXX) and requested goodwill/after-warranty review. No police/insurance inspection. • Warning lamps/messages/symptoms & onset? No warning lights. Symptoms began with weak/intermittent cooling in early August 2025 and progressed to no cold air. Mileage at failure ~87,279. A/C clutch cycles but cabin air remains hot. (Owner context: original owner, [XXX] Vehicle: 2016 Ford Mustang GT 5.0.) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Took car to dealership per recall. Touch screen flickering on and off. Can't depend on back up camera. According to dealer "Recall 22a06a was previously completed on TSB 19-2273. and no other repairs were neede at this time. Note, Sync MyTouch screen is blinking on and off at all times and recommend Diag." they replaced APIN and Screen. According to the repair bill. It was still flickering and replaced FDCIN. Screen no longer flickering. it seems to me this is a safety hazard as it affects the viewing of the back up camera with any accuracy and could cause an accident no matter how careful a person is. It also seems to me that Ford knew extra parts my be needed to rectify the situation they should have been included in the orginal recall

Display screen went out after first back up, camera recall. Camera is fixed under the recall by the dealership shortly after the display screen was intermittently going out until the screen became completely black.

The contact owns a 2016 Ford Mustang. The contact stated while driving at an undisclosed speed, the A/C unit became inoperative on the driver's side of the vehicle. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the evaporator core was leaking and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 33,000.

Smoke came up from under both seats within a few weeks of each other, found burned harness and plug at both heated/ cooled seat control modules mounted under seats. Researched and found a fix that will cost hundreds of $$ per seat but no recalls. I would think smoke and burning electrical in the interior of nearly ALL Ford products with heated/ cooled seats would be a safety recall?

Back Up camera working intermittently. If I shake the wires in the trunk it will work. I purchased this car in November and immediately received a recall notice from Ford for the back up camera. I scheduled the car in for the recall and dropped it off to be repaired. I was notified from the dealer that the car was ready to go and picked it up. Immediately I noticed that the camera was still not working. The dealer said that the recall was to check and see if the recall was completed. (Does that really make any sense?). They said another dealer had completed the recall so their work was done. So I have a car that had a recall but now it does not as they say they have completed it but in reality, the original recall item is still not working.

I had a back up camera recall done, and several months later, the exact same problems happened. Exactly the same symptoms and results. When shifting into reverse, the camera, in more than 50% of the time, the camera fails, just like before the first recall. The dealer says one fix per recall, and if I want it fixed now, it will be $400. It is a defect and should be fixed properly, not the sloppy fix done previously

Backup camera fails after recall repair is performed

Windows started fogging up when driving. Turned on ac to resolve and no cold air came out resulting a dangerous driving condition trying to see through condensation. Took vehicle to the dealer and found the cause was yet another leaking ac evaporator coil as several others have reported. Concerning to know there were toxic chemicals leaking in the vehicle. Dealer quoted at $3,000 to replace. Ford has changed manufacturers of this part due to widespread failure of the original equipment. Why is it on the vehicle owners to pay and replace this known faulty part which causes a safety issue?

The contact owns a 2016 Ford Mustang. The contact stated while driving at an undisclosed speed, the vehicle began to stall. The contact stated no warning light was illuminated. The vehicle was diagnosed by an independent mechanic. The contact was informed that the failure was due to the alternator. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 60,000.

Attempted to start the vehicle and heard some sort of noise and nothing happened. Vehicle engine would not turned over or attempt to start. Received a message on the display stating Steering Lock Malfunction. Service now. I found a response from the NHTSA stating how to correct the issue. This only applied to the 2020 model. However, this corrected my issue.

Back up camera recall was unresolved by previous owner. I’ve tried fixing the issue myself but cannot find it. The camera displays blue and black screens while in reverse.

Rear back up camera malfunction (not detected). Vehicle is available for inspection. Safety put at risk, because unable to see the rear that is meant to be covered by the camera. Can cause an accident. Issue has been confirmed via dealer that is a recall under Ford. Ford notice states harness and camera covered to be replaced. Went to Ford dealer, states harness replaced and working. Now camera does not work at all. Went to ford again, they replaced the harness, but state camera is not covered by recall. Inspected by ford. No warning messages, just message that camera is not available now.

The heated/ventilated seats motherboard and wiring is under the passenger seat. There is a connector for the ground plug in that is burnt (would be better if you can send a picture of what I am talking about). Went to Ford about it and they were going to charge me $600 to have it fixed. I don’t have that much to fix it right now, so now I am worried about a fire starting in my car because of that connector. I checked online and many other Mustang owners (15-17 Mustang models) complained about the same issue. Would like to see about a recall about this.

When putting my vehicle in reverse, the backup camera cuts out and completely doesn’t work, or the image is staticky and unclear. This problem is currently covered under a recall on the backup camera, but after taking my vehicle to a dealer, I was notified that the recall only impacts vehicle’s manufactured during a few months of the year. Because my car was manufactured later in the year, it is not included in the recall, even though I am having the exact issue.

While driving at 65mph with both heated seats on, I noticed a burning smell in the cabin. I assumed this was from an external source, but was prepared to pull over on the highway if I saw smoke, which I did not. The following day, I noticed the heated seats of my vehicle no longer worked, although the lights indicate they were on without any issue (implying power was still being supplied). I searched Google to determine if this is common, and to my disappointment, it seems that a number of ford vehicles fitted with heated seats have suffered the same failure: the power connector to the module controlling seat heating/ventilation had melted. I first checked the 30A fuses in my vehicle to see if they had blown, and confirmed they had not. I safely unplugged the affected cable on my vehicle from the seat, which required pliers because it was melted to the connector, only to confirm that my power connector had melted. I have identified that fixing this issue requires replacing the wiring harness, this can be done at home for $100 but should be done by an auto electrician. Ford appear to be quoting $700-$1100 for the same fix, encouraging individuals to undertake the work themselves without the expertise to do so. Had the scarf that was in my passenger foot well been near the connector, it's entirely plausible that this issue would have caused a fire in my vehicle and put mine and others life at risk while I was driving at highway speeds. I will make my vehicle available for assessment to the manufacturer and interested parties, and keep the cable disconnected until it is replaced. I will not pay for this repair given the issue is something that should not be a problem in the first place, and that is not expected to be part of a vehicles regular maintenance.

Noticed seat heaters stopped working then noticed a smell coming from passenger seat. Found harness that plugs into the seat heater control module was melted.

I took my vehicle into the dealership 11/30/2022 due to the rearview camera initially malfunctioning and becoming blurry, or completely cutting out, when putting my vehicle in reverse. I informed them I did receive a email thru my carfax notification and by mail regarding a recall. The dealership kept my vehicle for several weeks for repair and stated it was covered under the recall. The issue persisted and I sent a message to the service center but never received a response back. I continued to receive responses about trading in my vehicle and purchasing a new car. I dropped my vehicle off at the dealership on 9/1/2023 and explained the issue again. The service dept stated my I would be charged $150 for a diagnostic test and if it was an issue with the internal camera it would not be covered under the recall warranty. I immediately began to feel they would later contact me and tell me it would not be covered because that is how the conversation began. The dealership contacted me and stated it was an internal problem with the camera and not covered under the recall. It will cost me $732 if I would like to have the camera repaired. I contacted the manufacturer regarding the recall warranty, and confirmed it was 12 months or 12000 miles, whichever is sooner and my vehicle remained within the recall warranty. My issue was escalated with a supervisor and I was to receive a call back the next day from the manufacturer between 10am-7pm cst, but I never did. My vehicle's camera has not been repaired.

Hi there, I believe there is a recall currently on mustangs for the rear view camera not working. I checked my VIN number as my car has the same issue, but it doesn't show at a recall, I'd like understand why this is as the issue is on the same model, and year. I live in the UK, and this same issue happened with my car that was made in US, so I'd like to know if my car was in the US would it have been recalled regarding this rear camera recall. As the cars in the UK aren't and I just want to understand my options with Ford. I know this is a strange request, but would appreciate your steer on this.