2017 Ford Mustang Air Bags & Restraints Problems

Recall remedy unavailable for 8+ months causing financial loss

The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V614000 (Seat Belts); however, the part to do the recall repair was not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

While backing up my rear view camera finally went completely out. I have 3 recalls and it's been way over a year or better all I keep getting is notices that they don't have my parts. Over a year really. Can you help me get my car fixed? I have 4 small grandchildren age 1-9 which 2 of them I pick up daily. I want to make sure I do everything I can to keep them safe. If I was a year late on my car payment they would not wait. I think I have been more than patient.

See attached document for complaint. There has been no attention paid to this matter. As a result, injuries or death may occur.

The contact owns a 2017 Ford Mustang. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image was intermittently displayed with distorted lines and was unclear. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V614000 (Seat Belts); however, the parts to perform the recall repairs were not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The contact stated that there had been no failure related to the seat belts. The approximate failure mileage was 200,000.

The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V614000 (Seat Belts). The contact called the dealer several times for status updates on when parts would be available for the recall repair and was informed that the manufacturer would notify owners with another letter when parts became available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the issue. The contact had not experienced a failure.

The contact owns a 2017 Ford Mustang. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (BACK OVER PREVENTION) and 25V614000 (SEAT BELTS). However, the parts to do the recall repairs were not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driving visibility, preventing the driver from safely operating the vehicle. The contact stated that a message for the camera failure was displayed on the instrument cluster. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

Driver's seat belt cable rusted, causing cable to fail under normal operation.

The contact owns a 2017 Ford Mustang. The contact stated while exiting the vehicle, the seat belt anchor detached from the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the seat belt anchor. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The VIN was not available. The failure mileage was 67,000.

There is a crack in the metal weld of the vehicle by both top corners of the windshield. This crack has allowed water into the interior of the car and soaked the side airbag in between the driver door and windshield.

The contact owns a 2017 Ford Mustang. The contact stated while driving approximately 20 MPH and making a left turn the contact crashed into a vehicle going straight through the intersection. The contact's entire front end crashed into the other vehicle's driver-side front fender by the driver's front wheel. The contact's vehicle spun 180 degrees and the air bags deployed, however, the bags ignited and set the contact's clothes on fire. The vehicle stopped in the roadway. The contact exited and the police arrived on the scene and filed a report. The contact was offered medical attention but instead was taken to the ER by her mother. The contact suffered second-degree burns on her left forearm and elbow, additional burns left side of the abdomen and both shins, also a large cut on her left shin. The contact's only passenger had bruises on his right hip, and no burns or lacerations. The passenger refused medical attention on scene and also did not follow up for medical attention. The vehicle was taken to an impound lot. The vehicle had not been diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 57,000.

The contact owns a 2017 Ford Mustang. The contact stated that after removing her seat belt, the seat belt failed to retract. On another occasion while driving at an unknown speed, the seat belt was not as securely tightened as needed. The vehicle was taken to an independent mechanic who stated that the driver’s and passenger’s side seat belt needed to be replaced. Several unknown dealers were contacted and stated that the seat belts were on back order. The manufacturer was not contacted. The failure mileage was 50,000.

This is the issue, It’s Been 9 months waiting for Ford to provide a seat belt so I can drive my car. Is Ford required to provide safety equipment for a car built in 2017 ?

I WAS DRIVING APPROXIMATELY 40-45 MPH AND T- BONED ANOTHER VEHICLE THAT PULLED OUT IN FRONT OF US. I SLAMMED ON THE BRAKES, AND SLOWED OUR SPEED DOWN AS MUCH AS POSSIBLE. THE DRIVER SIDE AIRBAG KNEE AIRBAG DEPLOYED. THE PASSENGER SIDE ATTEMPTED TO DEPLOY BUT DIDN'T.

TL* THE CONTACT OWNED A 2017 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT ABOUT 50 MPH ONTO A RAMP, ANOTHER VEHICLE SWERVED INTO HER LANE AND HIT THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT STATED SHE LOST CONTROL OF THE VEHICLE AND HIT THE RAMP. THE DRIVER BECAME UNCONSCIOUS AND THE THREE OTHER PASSENGERS IN THE VEHICLE MANAGED TO GET HER OUR THE VEHICLE. THE CONTACT STATED THE DRIVER SIDE DOOR AIR BAG DEPLOYED. HOWEVER, NO OTHER AIR BAGS DEPLOYED.THE CONTACT STATED HER NECK WAS FRACTURED AND SHE WAS BRUISED BADLY. THE OTHER PEOPLE IN THE VEHICLE DID NOT HAVE ANY INJURIES. THE POLICE CAME TO THE SCENE AND A REPORT WAS TAKEN. THE CONTACT HAD THE VEHICLE TOWED TO AN TOWING LOT AND WAS DEEMED AN TOTAL LOSS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.

I WENT TO DEALERSHIP TO MAKE MAINTENANCE FOR MY CAR AFTER I TOOK THE CAR I FOUND THAT THEY TOOK MY SEATBELT BASE AND I CANT USE THE SEATBELT AT ALL AND THEY PROMISE TO CALL ME , AND THEY ESCAPE ME AND I FEEL NON SAFETY WITHOUT IT

TL* THE CONTACT OWNED A 2017 FORD MUSTANG. WHILE THE CONTACT'S SON WAS MAKING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE VEHICLE. ALL OF THE AIR BAGS DEPLOYED EXCEPT FOR THE DRIVER'S STEERING WHEEL AIR BAG. THE DRIVER WAS INJURED AND TRANSPORTED TO THE HOSPITAL BY A FRIEND FOR MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT BY THE POLICE. THE VEHICLE WAS CURRENTLY AT THE DEALER (FIVE STAR FORD STONE MOUNTAIN, 3800 US-78, SNELLVILLE, GA 30039, (678) 384-4242). THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 9,067. *DT*JB

TAKATA RECALL

I HAVE BEEN IN 3 DIFFERENT ACCIDENTS AND NOT ONCE HAS MY AIRBAG DEPLOYED, ONE ACCIDENT DID OVER $10000 WORTH OF DAMAGE TO THE CAR AND I WAS INJURED BUT NO AIRBAG WAS INFLATED. THE WORST ONE WAS ON THE HIGHWAY WHERE A CROSSED 4 LANES OF TRAFFIC DUE TO A STEERING ISSUE AND RAN INTO THE CEMENT DIVIDER, NO AIRBAG GOING 60, THERE WERE INJURIES TO DRIVER-MYSELF

TL* THE CONTACT OWNS A 2017 FORD MUSTANG. WHILE DRIVING 30 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE PASSENGER SIDE BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE INJURIES SUSTAINED TO THE NECK AND SHOULDERS IN THE FORM OF STIFFNESS. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED. IT WAS NOT DETERMINED WHETHER OR NOT THE VEHICLE WAS DESTROYED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.