2010 Ford Taurus Brakes Problems

The contact owns a 2010 Ford Taurus. The contact stated that the brake pedal would depress the floorboard without warning. The vehicle was taken to a dealer where a diagnostic test was performed. The diagnostic test determined that the brake module was defective and needed to be replaced. The manufacturer was not notified of the failure. The contact was informed that parts to repair the vehicle were on backorder. The vehicle was not repaired. The failure mileage was approximately 22,000.

WITH THE CAR ON WHEN STOPPING THE BRAKES ARE FADING. WHEN DEPRESSING THE BRAKES THEY GO ALL THE WAY DOWN TO THE BOTTOM SLOWLY.

TL* THE CONTACT OWNS A 2010 FORD TAURUS. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD ON MORE THAN ONE OCCASION. THE VEHICLE WAS DIAGNOSED AND KEPT FOR OVER A MONTH BY HALDEMAN FORD (640 US-130, EAST WINDSOR, NJ 08520, 609-448-0940). THE DEALER REPLACED THE BRAKE MASTER CYLINDER, BUT THE BRAKE PEDAL STILL TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE HAD AN EXTENDED WARRANTY; HOWEVER, THE DEALER HAD NOT YET VERIFIED IF THE ADDITIONAL BRAKE DIAGNOSIS AND REPAIRS WOULD BE COVERED BY THE EXTENDED WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. *JB

TL* THE CONTACT OWNS A 2010 FORD TAURUS. WHILE DRIVING 10 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE PEDAL TRAVELED TO THE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE BRAKE PEDAL HAD A FRACTURED SPRING AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT GROGAN'S TOWNE CHRYSLER JEEP DODGE RAM (16100 TELEGRAPH RD, TOLEDO, OH 43612, (419) 476-076) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 69,712. *TT *TR

TL* THE CONTACT OWNS A 2010 FORD TAURUS. ON SEVERAL OCCASIONS, WHILE THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. AS A RESULT, THE CONTACT'S FOOT CAME IN CONTACT WITH THE ACCELERATOR PEDAL. THE ACCELERATOR PEDAL BECAME DEPRESSED WHILE THE BRAKES WERE ALSO BEING APPLIED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS CAUSED BY A MANUFACTURING DESIGN FAULT AND NOT A DEFECT. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS ALSO TAKEN TO MILLINAX FORD NEW SMYRNA BEACH (2317 FL-44, NEW SMYRNA BEACH, FL 32168, (386) 428-9094), BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. *BF UPDATED 8/23/18*JB

TL* THE CONTACT OWNS A 2010 FORD TAURUS. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND A DEALER WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

WHEN BRAKING, THE BRAKE PEDAL ALMOST GOES TO THE FLOOR BEFORE THE BRAKES ENGAGE. BRAKING PERFORMANCE IS GREATLY DIMINISHED, POTENTIALLY LEADING TO A CRASH. A LOCAL REPAIR SHOP DIAGNOSED THE PROBLEM TO A FAILURE ON THE HYDRAULIC SIDE OF THE ANTI-LOCK BRAKING (ABS) MODULE. THE ABS MODULE IS ON BACKORDER AT THE DEALERSHIP AND PARTS SUPPLIER, POSSIBLY INDICATING AN EMERGENT ISSUE THAT THE MANUFACTURER HAS NOT RESPONDED TO ADEQUATELY.

ABS AND TRACTION CONTROL LIGHTS ON. POOR CONTROL ON SNOWY ROADS. *JS

WHEN DRIVING CAR THE LEFT REAR BRAKE WOULD MAKE A HIGH PITCH NOISE UPON STOPPING AND THE BRAKE WOULD LOCK ON MOMENTARILY. HAD BRAKES CHECKED FOR PROBLEM AND WAS TOLD THE PADS AND ROTORS WERE IN GOOD SHAPE AND DID NOT SHOW ANY SIGNS OF WEAR OR GLAZING. THE SERVICE TECH SAID THE CALIPERS TESTED GOOD AS WELL. UPON DRIVING THE CAR ON ANOTHER NIGHT FOR ABOUT 10 MILES, THE BRAKES ACTED UP AGAIN AND I WALKED AROUND FOR A VISUAL CHECK. NOTICED THE LEFT REAR (DRIVERS SIDE) ROTOR WAS GLOWING RED HOT SO I SNAPPED A PICTURE OF IT WITH MY CELL PHONE. THE NEXT DAY WE SCHEDULED A SERVICE AT OUR LOCAL FORD DEALERSHIP AND I WAS ABLE TO SHOW THEM MY PICTURE. THEY SAID THEY WERE GOING TO ORDER A NEW CALIPER AND REAR BRAKE PADS AND WOULD CALL WHEN THEY ARRIVED. WE FOUND OUT THAT THESE ITEMS ARE ON BACK ORDER FROM FORD. MEANWHILE, NO CAR WAS MADE AVAILABLE FOR US TO DRIVE UNTIL THE REPAIRS CAN BE MADE SO WE ARE STILL DRIVING THE CAR. MY WIFE NEEDS TO TAKE A BUSINESS TRIP (400 MILES EACH WAY) AND WE ARE NOT SURE IF THIS CAR IS SAFE. WE ARE ASSUMING THAT FORM MOTOR COMPANY FEELS IT IS SAFE TO DRIVE THIS CAR SINCE A LOANER WAS NOT OFFERED TO US. THE BRAKE ROTOR GETS GLOWING RED HOT AND ACTUALLY ILLUMINATES OUR DRIVEWAY AT NIGHT WHEN WE RETURN FROM A TRIP INTO TOWN, WHICH IS ONLY 4 MILES AWAY. WE ARE PARTICULARLY WORRIED ABOUT FUELING THE CAR UP AT A GAS STATION WITH RED HOT STEEL GLOWING AROUND GAS FUMES. THE HEAT IS SO INTENSE THAT YOU CAN FEEL IT FROM 5 FEET AWAY. AFTER READING MANY DIFFERENT BRAKE COMPLAINTS I DISCOVERED THAT FORD CANNOT KEEP UP WITH BRAKE PARTS WHICH ARE REGULARLY ON BACK ORDER. NOT REALLY SURE WHY THE NHTSA HAS NOT FLAGGED THIS ISSUE YET FOR A SAFETY HAZARD. HOWEVER, WE WILL CONTINUE TO DRIVE THIS CAR UNTIL REPAIRS ARE MADE AND HOPE THAT FORD IS CONFIDENT THAT IT IS STILL SAFE TO DRIVE IN THE MEANTIME. *TR

WHILE DRIVING ON THE EXPRESSWAY NEAR DEARBORN, MI, MY 2010 FORD TAURUS BEGAN TO INCREASE IN SPEED ON ITS ON. THE LAST TIME I LOOKED AT IT BEFORE I CRASHED, THE ODOMETER WAS AT ABOUT 80 MILES PER HOUR. I COULD NOT STOP THE CAR BY PRESSING ON THE BRAKES. I WAS GETTING CLOSE TO OTHER CARES, SO I TURNED TO THE RIGHT TO AVOID A COLLISION WITH ANOTHER CAR, SO I HIT THE GUARD RAIL AND THE CAR ROLLED OVER. THANKFULLY, I WAS NOT HURT AND NO ONE ELSE WAS EITHER. MY CAR, OF COURSE, WAS TOTALLED AND BASED ON MICHIGAN LAW, I ALSO RECEIVED A TICKET.

TL* THE CONTACT OWNS A 2010 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN ENGAGED, HOWEVER THE VEHICLE DID STOP. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN REPLACED THE MASTER CYLINDER. IN ADDITION, THE CONTACT WAS ADVISED THAT THE HYDRAULIC CONTROL MODULE WAS FAULTY AND WOULD BE REPLACED ONCE THE PART BECAME AVAILABLE. THE VEHICLE REMAINED AT THE DEALER UNTIL FURTHER REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. THE VIN WAS UNAVAILABLE. UPDATED 03/12/14*LJ THE ABS MODULE NEEDED TO BE REPLACED. 03/21/14

OUT FOR A SUNDAY DRIVE AND SUDDENLY THERE WAS HEAVY BRAKE NOISE AT RIGHT REAR BRAKE. THE BRAKE PADS AND ROTOR WERE RUINED. THE BRAKE PADS HAD LOCKED UP AND WOULD NOT RELEASE. ALL OTHER BRAKES OK. FORD CLAIMED THIS WAS NORMAL BRAKE WEAR, WOULD NOT FIX THE PROBLEM. THIS MAY BE NORMAL FOR FORD CARS, IT HAS NOT BEEN MY EXPERIENCE WITH OTHER BRANDS. *TR

THIS IS THE SECOND OCCASION IN TWO WEEKS. ONE SURGE OCCURRED FROM A FULL STOP AND THE ABS BRAKES DIDN'T STOP THE VEHICLE BEFORE BUMPER IMPACT. SECOND ACCIDENT WAS WHEN I WAS TRAVELING 20-30 MPH AND WENT TO STOP AND THE CAR SURGE WITH THE ABS FOOT PEDAL PRESSED AS HARD AS POSSIBLE. THE ABS BRAKES MADE A NOISE 3 TIMES BEFORE IMPACT TO REAR BUMPER / SPARE TIRE. IN ADDITION I HAVE COMPLAINED TO MY DEALERSHIP THE LAST 3 SERVICE VISITS THAT THE RIGHT SIDE OF THE FRONT BRAKES MAKE A GRINDING NOISE SPORADICALLY WHEN BRAKING. I HAVE ALSO EXPERIENCED LOSS OF POWER WHILE ON A HIGHWAY (VERY SCARY). *TR

I NOTICED A BRAKE ISSUE IN 2011 AND BROUGHT MY CAR INTO FORD FOR REPAIR. I WAS TOLD THERE WAS NO ISSUE WITH MY BRAKES. I BROUGHT MY CAR TO ANOTHER MECHANIC WHO SAID THE PEDAL WAS GOING TO THE FLOOR AND THAT THERE DEFINITELY WAS AN ISSUE. I BROUGHT THE CAR BACK AND THEY CLAIMED THERE STILL WAS NO ISSUE. I CALLED FORD CUSTOMER CARE ON 12/12/12 AND AFTER DAYS OF ARGUING THEY AGREED TO FIX THE FRONT BRAKES. THEY ADVISED THAT THERE WAS NO ISSUE WITH THE BACK BRAKES. I STILL HAD A SQUEAK BUT THE PEDAL WAS NO LONGER GOING TO THE FLOOR. I WAS TOLD A SQUEAK CAN BE NORMAL. LAST WEEK I NOTICED A GRINDING SOUND COMING FROM WHAT APPEARED TO AGAIN BE THE BRAKES. I HAVE 12,000 ADDITIONAL MILES ON THE CAR SINCE FIRST BRINGING IT IN. I AM NOW TOLD THAT THE BACK BRAKES NEED A COMPLETE REPAIR BECAUSE THE CALIPER IS LOCKED AND THE PADS AND ROTORS ARE DESTROYED. I ASKED WHY THIS WASN'T FIXED BEFORE AND THEY SAID IT WAS NOT SOMETHING FORD WAS GOING TO COVER BECAUSE IT WAS NOT LOCKED AT THAT TIME. I AM 6000 MILES OVER THE WARRANTY AND WAS TOLD THAT I WOULD HAVE TO PAY $560.00 FOR THE REPAIRS. I LOOKED ONLINE AND FOUND A HOST OF OTHERS COMPLAINING OF THE SAME ISSUE AND ALSO FOUND A SERVICE NOTICE (TSB 10-7-2) POSTED BY FORD MOTOR COMPANY ADVISING HOW TO REPAIR "REAR BRAKE DRAG OR REAR BRAKE NOISE". THIS BULLETIN WAS ISSUED FOR VEHICLES (INCLUDING THE 2010 FORD TAURUS) BUILD ON OR BEFORE 12/14/2009 AND DISCUSSES REPAIRING CALIPERS AS IS NEEDED IN MY REPAIR. I WAS OUTRAGED THAT THIS PROBLEM WAS OUT THERE BUT THAT THEY DID NOT CORRECT THE PROBLEM BACK IN DECEMBER WHEN I COMPLAINED OF BRAKE ISSUES. AFTER CALLING THE CUSTOMER SERVICE DEPARTMENT AND SPEAKING WITH A CUSTOMER SERVICE SUPERVISOR ([XXX] ID#[XXX]) I WAS TOLD THEY WOULD NOT COVER THIS REPAIR BECAUSE IT DOESN'T APPLY TO VEHICLES BUILT WHERE MINE WAS BUILT OR BECAUSE OF SOME OTHER REASON THEY COULD NOT EXPLAIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE DRIVING AT ANY SPEED THE FRONT BRAKES WOULD MAKE A GRINDING NOISE. I HAD THE FORD DEALER DIAGNOSE AND ACCORDING TO THEM A TSB WAS PUT OUT BY FORD TO REPLACE THE REAR BRAKES. THE REAR BRAKES WERE REPLACED AND THE NOISE IS TILL THERE. *TR

VEHICLE WAS FINE UNTIL 20K MILES. NO NOISE, NO PULLING OR STOPPING ISSUES. WITHOUT WARNING THE GRINDING CAME ON AND THE ROTORS WERE ALREADY COMPLETELY SHOT. *TR

TL* THE CONTACT OWNS A 2010 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SHE NOTICED A HISSING SOUND WHILE BRAKING. THE BRAKE PEDAL WOULD ALSO ABNORMALLY TRAVEL TO THE FLOORBOARD INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSIS THE FAILURE. THE FAILURE WAS RECURRING AND ON A SEPARATE OCCASION WHILE APPROACHING A TRAFFIC STOP, THE BRAKES WERE UNRESPONSIVE WHEN APPLIED AND CAUSED THE DRIVER TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE DRIVER SUSTAINED INJURIES TO THE LEFT ARM. THE VEHICLE WAS TOWED A SALVAGE YARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. UPDATED 11/19/13*LJ

THERE IS GRUNTING GRINDING AND SQUEALING FROM THE FRONT AND REAR BRAKES THE CAR HAS 10000 MILES ON IT AND NOW IT PULLS SUDDENLY FROM ONE SIDE TO THE OTHER ON HARD BRAKING. MY DEALER HAS REFUSED TO DOCUMENT MY PROBLEMS AND WANTS TO KEEP THE CAR FOR 2 TO 8 WEEKS TO EVALUATE AND FIX THE PROBLEMS, TO DATE THEY CAN NOT DUPLICATE THE PROBLEM AND WILL NOT FIX IT. *TR

BOTH FRONT BRAKE PADS DID NOT WEAR IN AS THEY SHOULD HAVE. ONLY THE INNER 1/2 INCH OF THE OUTER PAD APPEARS TO HAVE SEATED AGAINST THE ROTOR, NOT THE FULL WIDTH OF THE PAD. THE PADS AND ROTORS WERE REPLACED BUT THE PROBLEM HAS REAPPEARED ON THE NEW PARTS EXACTLY LIKE THE FIRST SET. THE LEFT AND RIGHT FRONT BRAKES HAVE THE SAME PROBLEM, IT'S NOT JUST ONE SIDE. AN UNUSUAL NOISE SOMETIMES OCCURS WHEN COMING TO A STOP. BRAKING DISTANCE IS COMPROMISED. *TR

DURING ROUTINE CITY DRIVING, MODERATE BRAKING PRODUCES SIGNIFICANT GRINDING NOISE AND ASSOCIATED VIBRATION IN BRAKE PEDAL. BRAKING ACTION IS STILL GOOD, BUT NOISE PRODUCES A SIGNIFICANT DISTRACTION WHICH CREATES TENDENCY FOR THE DRIVER TO RELEASE BRAKE PRESSURE TO ELIMINATE THE NOISE. FAILURE SEEMS TO OCCUR DURING ALL TYPES OF WEATHER AND DRIVING CONDITIONS, BUT IS MOST OFTEN OBSERVED WHEN MOISTURE IS PRESENT EITHER IN HUMID WEATHER OR PRECIPITATION. DEALER CHECKED ROTORS AND PADS WITHIN TOLERANCES AND ALL CALIPERS APPEAR IN ORDER. DEALER CANNOT DIAGNOSE THE PROBLEM, BUT ADMITS OTHER DRIVERS HAVE REPORTED THE EXACT SAME ISSUE IN THE SAME MODEL YEAR AND TRIM. *TR