2015 Ford Transit Complaint Log

My 2015 Ford Transit 350 equipped with the 3.2L diesel engine experienced a failure of the high-pressure fuel injection pump at approximately 72,000 miles. The pump generated metallic debris which contaminated the entire fuel system. The vehicle began experiencing drivability problems including loss of power and intermittent stalling. The vehicle was diagnosed by a Ford dealership, where metal contamination was found in the fuel system. The repair required replacement of the high-pressure fuel pump, injectors, high-pressure fuel lines, and fuel rail, along with flushing and cleaning of the fuel tank and fuel system. The total repair cost was approximately 11,500. This failure appears to match the defect described in Ford safety recall 16S32 for certain 2015–2016 Ford Transit vehicles equipped with the same 3.2L diesel engine, where scuffing in the fuel injection pump can create metallic debris that contaminates the fuel system. My vehicle was built July 16, 2015, essentially within the same production period described in the recall, but my VIN was not included in the recall population. Because this failure required replacement of most of the fuel system components and created a sudden loss of power risk while driving, I am reporting this issue so it can be investigated and considered for inclusion with similar failures.

RECALLED PART FAILED CAUSING DAMAGE TO OTHER PARTS ON VEHICLE, FORD MOTOR COMPANY REFUSES TO REPAIR THE DAMAGE - NO RECALL NOTIFIACTIONS SENT - WE ARE NOT ORIGINAL OWNERS OF VEHICLE

Hello- I have the back up camera rear view mirror issue of other recalls but my vehicle is not listed as a part of the recall. It is a 2015 Ford Transit 250- Is there any reason it isn't included? My back up camera in the rear view mirror goes to blue or also shows and upside down picture like the other vehicles in the recall.

We took out 2015 Ford Transit to our Repair shop and the said the Frame is rusting through. This is only a ten year all vehicle. Everything else is in working order. The frame should be the last thing to go not the first. It only has 181,000 miles on it.

The contact owns a 2015 Ford Transit. The contact stated that while his brother was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and it was determined that the fuel pump module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.

The contact owns a 2015 Ford Transit. The contact stated that while reversing at 5-10 MPH, the rearview camera went blank, and occasionally the image was upside down. There were no warning lights illuminated. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 25V572000 (Back Over Prevention). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who confirmed there was no recall coverage. The approximate failure mileage was 90,000.

Odometer Fraud. The contact purchased a 2015 Ford Transit. The contact stated that while attempting to register the vehicle with the Notary, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 115,000, and at the time of registration, it was discovered that the mileage was 330,000. The contact stated that the private seller was selling the vehicle with the previous registered owner information on the title. The contact was able to reach the previous owner of the vehicle, who confirmed that the vehicle mileage had exceeded 328,000 when it was sold.

Odometer Fraud. The contact purchased a 2015 Ford Transit. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 115,204, and at the time of registration, it was discovered that the mileage was 220,000.

This 2015 Transit has the same problems described in Manufacturer Recall Number 25S49/NHTSA Recall Number 25V315 Backup camera freezes and has black screen when in use.

Initially my van began with a simple engine stall and total electrical failure while driving down the highway. The check engine light came on and the van was taken to the dealer to explore the problem. Multiple codes were found and were fixed which included coils, O2 sensors, fuel pump control module and several other things. Then a few days after picking the van up from the shop it had another engine stall while driving and check engine light. After taking it to the auto shop we informed of additional codes and problems which include catalytic converters, new battery, new alternator, and other things. Picked the vehicle from dealer and a few hours later the engine light came on along with engine stall while driving. I took it back to the dealer and I report problems with poor engine performance vehicle misfiring, rough running, poor fuel performance, check engine light, several engine stalls. Dealer diagnosed the van with needing a new Powertrain Control Module. Repairs were completed and upon picking the van up from the dealer the van wouldn't start, and dealer diagnosed the van with a bad fuel pump. To date we have spent over 30K in repairs, nearly 4 vehicle accidents due to engine failures, over 4 vehicle tow's, 5 battery replacements, and the van is currently awaiting new fuel pump replacement.

Driveshaft coupler failed after they installed a provisional fix on 2018, today they are fixing the problem with a solution but since they did a provisional fix they dont want to fix it at dealer

The contact owns a 2015 Ford Transit. The contact stated while driving approximately 15 MPH, the accelerator pedal was depressed, and the vehicle shuddered while shifting from 1st gear to 2nd gear. There was no warning light illuminated. The contact stated that while slowing down the transmission downshifted smoothly. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact used a hand scanner but was unable to retrieve a fault code. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 200,000.

Unexpected downshifting on the highway at 60mph. Caused my back tires to skid.

I have a 2015 ford transit 150 and I was driving home on the highway and out of nowhere my van downshift into I believe 1st or 2nd gear causing the engine to redline and the rear tire to lock up and cause me to lose control of the vehicle! For about 3-7 seconds in that time the cars behind me had to slam on there breaks almost rear ending me due to the abrupt deceleration from my vans rear tire locking up and as that happened the back of my van began to sway out from behind me and right at the time I believed I would have rolled over possibly killing me and injuring other drivers the van randomly went back into the proper gear allowing me to gain control and pull over. After I had time to process what just happened the check engine light came on and with my scan tool I read the code and it said that the speed sensor for the transmission had malfunctioned and after some research I found that similar year ford f150s with that same transmission and that same part number had recalled that part for the same issue! And I ask that if you would please save life’s by recalling this part it is not a debate it is a necessity please please recall this part

Transmission randomly down shift on highway almost sending me into guard rail at 70 mph transmission read code of output speed sensor and it is the same issue that has been recalled in the same year f150 with the same transmission and part. Please I pray you recall this part before someone or a family lose their life! It is a known issue and a known failure in these transmissions there is no reason this is not a recall it was recalled in the f150 for a reason to save lives so please save more by recalling this transmissions and part

The contact owns a 2015 Ford Transit. The contact stated that while attempting to start the vehicle, several unknown warning lights illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the transmission and driveshaft were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 202,000.

Odometer Fraud. The contact purchased a 2015 Ford Transit. The contact stated that he had discovered that there was a mileage discrepancy through a Carfax report. The vehicle was purchased through a dealer sale. At the time of purchase, on March 4, 2025, the vehicle mileage was 78,125; however, the Carfax report displayed that the mileage was 314,739 at the time the dealer had purchased the vehicle at an Auction.

The contact owns a 2015 Ford Transit. The contact stated while driving at an undisclosed speed, the message "Exhaust filter overloaded, drive to clean", after which the vehicle entered LIMP Mode, and was unable to accelerate above 30 MPH. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the Diesel Particulate Filter (DPF). The vehicle was repaired under Customer Satisfaction Program: 23M01, but the failure reoccurred. The vehicle was then taken to an independent mechanic, who diagnosed a failure with the Diesel Particulate Filter (DPF). The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 109,000.

Driveline issue

The contact owns a 2015 Ford Transit. The contact stated that while at a stop light, the vehicle stalled. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the engine had seized and needed to be replaced. The cause of the engine failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 59,000.

Ford performed a safety recall for driveshaft repair and the recall was performed - as a result of the upgraded parts (first section of driveshaft and ujoint) installed due to the recall, the driveshaft is out of balance due to the newly changed design of the driveline (going from a giubo joint to a ujoint). The vehicle now needs the rest of the driveshaft balanced (a ~15ft long driveshaft) as a result of the recall - this poses a safety issue because it could make the carrier bearings fail at any minute of operation

Vehicle will randomly downshift into first gear at 40mph almost caused me to lose control

The contact owns a 2015 Ford Transit. The contact stated while driving at undisclosed speeds, the check engine warning light was illuminated. The contact stated that the failure was related to Customer Satisfaction Program: 15B39 CPR and Technical Service Bulletin: 19-2091. The vehicle was taken to the local dealer, where it was diagnosed with water intrusion from insufficient sealing in certain areas of the engine compartment, allowing water entry into the engine compartment. The vehicle was not repaired. The manufacturer was contacted and confirmed that there was no warranty coverage on vehicle. The failure mileage was approximately 13,000.

See attached document for complaint.

TRANSMISSION DOWNSHIFTS TO FIRST GEAR FROM ANY GEAR AT ANYTIME. I have to stop and restart truck (VAN). Sometimes it will have to sit for several days before it works again. This is a ford transit f250 van with the 6 speed automatic transmission. This started around 30,000 miles. 2015 FORD TK EPO. I bought this brand new. This happens a lot, Thanks

When I was driving, the driveshaft came apart and everything underneath broke including fuel lines, brake lines, and turbo lines. Ford is refusing to pay for the recall repair.

See attached document for complaint.

The car stalled without warning while driving in heavy fast traffic which nearly caused a accident. It turns out that the recall Ford program [XXX] that addressed this issue was not performed by the dealership (even when it was serviced repeatedly at dealer) as they did not have the parts. Now Ford claims they will not fix the issue as the program expired months ago. Former ford stock owner (never again). [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle has an open recall for flexible coupling from the transmission to the drive shaft. This broke and damaged the fuel line, broke the brake lines and damage some other components. Took it to the Webb Ford in Highland IN and they informed me they will cover just the flexible connector and not the other damage caused by the failure, stating they send a lot of recall notices to the previous owner. Cost for the repairs are aprox $3,100. Since the failed coupling caused the damage, why i am asked to pay for the repairs caused by the recall component. I am a new owner of the vehicle and never received any notices from Ford. Thank you

Hi, I’ve been getting water into my engine air filter box. I did some research and a lot of customers are having the same problem. Is there a fix for this..

This vehicle (along with a few others) went to Preston Ford West in Randallstown, MD for recall 19S38/19V767. The recall specifically states, "RESULTING IN DRIVELINE NOISE AND VIBRATION." Once one of the other vans were picked up from the dealer, we experienced this issue at about 40mph. Our normal mechanic told us that it had a failing driveshaft. When the 3rd vehicle experience the problem (this van), I took it back to the dealer, who claimed that a bent rim was the issue. After the bent rim was fixed, I drove it & experienced the same vibrations from when it went in originally. After arguing with the staff & waiting 3 months, I am being billed for a new axle. Then our normal mechanic had to replace the wheel hub due to poor work done by the dealer. I opened a case with Ford Motor Company ([XXX]) but Ford is actually like there is nothing that they can do. I have spent almost $4k due to this recall & the Ford dealership's lack of knowledge of the products that they sell Attached is just one of the 2 Ford invoices & does not include the repair by our competent independent mechanic (any vehicles vehicles that our mechanic fixed run smoothly) Also attempted to call NHSTA with this info, but the rep was more interested in talking over me that allowed her to do nothing than helping to resolve a solution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving van displayed "engine fault service now" and lost all power in the middle of the road. I was able to pull over turn it off and back on and is running. This is happened to nearly our whole fleet of Ford Transits. I have put in a claim with Ford, as this is an extremely dangerous safety issue. It is causing my employees to feel like we are providing unsafe transportation, it is causing lost revenue due to vehicles being out of service and it is a potential insurance claim/workers comp issue. Ford needs to take action.

While driving on the highway, acceleration shuts down and I lose the ability to control speed. I had to coast to the side of the road even though the engine was still running and I was rear-ended. After I shut off the vehicle, it turned on and returned to normal operation. This has happened multiple times. The throttle body was replaced in 2021 at 117,444 miles and is having this issue again now. I have a fleet of Transit vehicles and this has happened on 4 transits from 2015-2018 a total of 6 times now. This is an ongoing issue that Ford needs to address.

The contact owns a 2015 Ford Transit. The contact stated that water had leaked through the windshield and into the air filter compartment, onto several wires for different electrical systems in the vehicle, and onto emissions components, which affected the engine timing. The contact stated that while inspecting the vehicle, the contact noticed that there was approximately 2-inches of water in the air filter box. The check engine warning light was illuminated, with diagnostic trouble codes indicating that the Oxygen sensors had failed, and the timing was not being converted correctly. The vehicle was taken to a certified mechanic, who diagnosed that the catalytic converter needed to be replaced. The vehicle was not repaired by the mechanic. The contact replaced the catalytic converter and placed a seal around the windshield. The manufacturer was informed of the failure, and it was confirmed that the VIN was not included in a recall related to the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 70,000.

Warped exhaust manifolds

Lower control arm is rusting away.

The contact owns a 2015 Ford Transit. The contact stated while driving approximately 65 MPH, the vehicle was shaking and vibrating abnormally. The contact stated that there was an abnormal banging sound underneath the vehicle. The contact stated that the vehicle stalled with several unknown warning lights illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the drive shaft flexible coupling had cracked and caused damages to the undercarriage, suspension, fuel line, and motor mounts of the vehicle. The contact was made aware of NHTSA Campaign Number: 19V767000 (Power Train). The contact was informed by the dealer that the vehicle exceeded the 40,000-mile limit set by the manufacturer in the recall for driving the vehicle prior to having had a permanent repair completed. The contact stated that the vehicle was no longer eligible for the repair. The vehicle was not repaired. The contact stated that he was not aware of the recall. The manufacturer was informed of the failure and denied the recall repair. The failure mileage was approximately 135,000.

This 2015 van has the exact problem described in NHTSA Campaign Number: 23V598000

The contact owns a 2015 Ford Transit. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 17V408000 (Power Train). Additionally, the contact received notification of NHTSA Campaign Number: 19V767000 (Power Train). The contact stated while the driver was driving at an undisclosed speed, he heard a loud stomping sound, and it seemed that a part had detached underneath the vehicle and was banging against the subframe. The driver depressed the brake pedal, but the vehicle failed to respond. The driver was able to pull to the median and engaged the electric parking brake to stop the vehicle. The vehicle was towed to an independent mechanic, where it was diagnosed that the driveshaft had detached, twisted, and damaged the brake lines. The mechanic replaced the brake lines, the driveshaft, the shaft seal, and couplings, and two fuel tubes. The vehicle was repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 157,500.

The contact owns a 2015 Ford Transit. The contact stated that on several occasions while driving at an undisclosed speed, the rear hatch unintendedly opened. The contact stated assumed that the opening was an accident and veered the vehicle off the road and manually closed the hatch. No warning light was illuminated. The contact stated that on another occasion while driving at an undisclosed speed, she made a right turn and the rear hatch inadvertently opened. As a result, multiple items had fallen out of the trunk. The contact was concerned that the failure could cause an accident. The contact felt unsafe driving the vehicle. Additionally, the contact stated that she had locked the hatch when the failure recurred. The vehicle was not diagnosed or repaired. The dealer nor manufacturer were notified of the failure. The failure mileage was approximately 40,053.

Both rear axle tone rings cracked causing inoperable ABS, stability control, traction control, hill start assist, and front camera/lane departure warning system. One incident happened while driving on the freeway at 75 MPH and all above warning lamps illuminated. The right rear hub assembly/axle needed to be removed and the tone ring replaced by the dealer at 73,000 miles, and the left at 95,000 miles. It appears to be a common problem and the repair process is fairly extensive and expensive which may discourage repair and cause large vans (possibly even 15 passenger models) to be driven without working stability control, ABS, and other important safety systems.

The rearview backup camera is glitching often. It's either showing upside down or showing blank screen. When it's disabled, risk or injury and/or death can result. It has not been inspected by manufacturer. No warning message has been seen.

This claim is to report that when I received the letter from Ford with the recall, I tried to book an appointment for said recall, which is impossible because they are giving them for 6 to 8 months. After trying several days, I got one in palmeto Ford, unfortunately the car failed exactly as the recall said and the transmission broke, affecting the brakes as well, which almost caused an accident in turpike, after this I left it at Ford transit at (16800 nw 57 Av, 33015) where to date they do not give me reason, I have gone 5 times and they have not received an answer, the vehicle is a work vehicle and it is the livelihood of my family, please, if in any way it can be managed, it can be fixed as soon as possible, thanks

The contact owns a 2015 Ford Transit. The contact stated that while driving approximately 10 MPH, the contact discovered that the exterior driver’s side mirror had detached from the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The approximate failure mileage was 94,000.

The 2015 Ford Transit was designed such that rainwater from the windshield drains into the engine and sometimes floods the air filter system. This issue is documented in this NTSA TSB where it's stated: To resolve this condition, install updated water management hardware and/or a revised air cleaner cover. https://static.nhtsa.gov/odi/tsbs/2019/MC-10156525-0001.pdf We were driving along an interstate and were on a long viaduct while it was raining. The engine stalled and we were lucky enough that the vehicle was able to reach the end of the viaduct. I had my spouse and 7 children in the van. We received a tow but myself and 2 children were forced to walk along the interstate as the tow couldn't hold all of us. As this is a large passenger van, it's my opinion as a licensed professional engineer that it poses an substantial fatality risk to occupants because the likelihood of fatalities on interstates is tremendous due to traveling speed. Ford designed a windshield that puts water into the air system which creates a known safety and 100% preventable condition. This should be a factory safety recall repaired in all Ford Transits. Most of these vans are used by government agencies for employee or prison transport or by church/community service groups and has a high percentage of mass casualty or PDO when the system fails. There are multiple YouTube and Ford Transit auto forums highlighting this safety design flaw so it is a well known and attributable problem created by substandard Ford engineering.

ABS Tone rings broken on rear axel

The contact owns a 2015 Ford Transit. The contact stated that while driving at various speeds, there was a vibration coming from the floorboard and rear of the vehicle. The vehicle was taken to the local dealer who diagnosed that the rear driveshaft was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously repaired under the manufacturers extended service program but the failure reoccurred. The failure mileage was 80,000.

The contact owns a 2015 Ford Transit. The contact stated that while driving at various speeds, the vehicle stalled while depressing the accelerator pedal. No warning lights were illuminated. The vehicle was towed to a local dealer, where it was diagnosed that the throttle body actuator needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was unknown.

The contact owns a 2015 Ford Transit. The contact stated that while driving at an undisclosed speed, there was an abnormal grinding sound detected. There were no warning lights illuminated. The local dealer was contacted but was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V767000 Power Train) for which the VIN was included. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.

Torque Converter Shutter at 66,000 miles (code P0741) on 2015 Transit T-250 Diesel