2016 Ford Transit Complaint Log

Recall Number: 19S38 (Ford Transit Driveshaft Flexible Coupling) Subject: Inaccurate Recall Reporting Statement of Fact: I am reporting a discrepancy between physical vehicle evidence and official dealership records regarding the completion of Safety Recall 19S38. Conflicting Records: On April 8, 2026, Crossroads Ford of Apex issued Invoice #XXX stating the recall was performed with parts CK4Z-4602-N , CK4Z-4421-F , CK4Z-4635-A , and JK4Z-5A669-A. However, on April 14, 2026, the Service Manager issued a "corrected" Invoice (#XXX) stating: "No parts were installed for Recall 19S38." Physical Evidence: A video documented physical inspection of the vehicle on April 15, 2026, confirms that all recall-specific parts are currently installed on the vehicle and they appear in new condition. The dealership’s written denial of the April 8 recall repair appears intended to avoid refunding a $6,394.33 retail repair for the same components, which was performed while Safety Recall 19S38 was active and unaddressed. Implications: The dealership has issued a formal written denial of a safety repair that is currently physically present on the vehicle. This falsifies the safety maintenance history of the vehicle and misrepresents the status of the safety remedy to federal authorities. Physical Documentation: The following link is an unlisted video documentation of the physical parts currently installed on the vehicle (VIN [XXX] ). It is provided for regulatory investigation purposes only: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The rear camera image has inverted, unable to see clearly, FORD did not add my vehicle to NHTSA RECALL CAMPAIGN 25V572000

This complaint is specifically related to Ford Recall 16S32 / NHTSA Campaign 16V618000 regarding the High-Pressure Fuel Pump (HPFP) failure. ​My vehicle (VIN: [XXX] ) has experienced the exact mechanical failure described in this recall, resulting in metal debris throughout the fuel system and a sudden loss of engine power while driving. This created an immediate safety hazard on the road. ​Ford is currently denying assistance because my vehicle’s production date falls just one day (24 hours) outside the official recall window. It is mechanically impossible for a manufacturing defect present in the recalled batch to not exist in a vehicle produced only 24 hours earlier. ​I am requesting that NHTSA investigate this arbitrary 1-day exclusion. Ford should not be allowed to avoid responsibility for a known safety defect based on a marginal production date error, especially when the failure and the parts involved are identical to those covered under the recall INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Ford Transit. While the contact's wife was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the engine revved, and the vehicle lost motive power. The vehicle was driven to the shoulder of the roadway. No warning lights were illuminated. The vehicle was turned off; however, while the contact's wife was attempting to restart the vehicle, the vehicle failed to restart. In addition, the contact stated that the failure had occurred while his wife was driving with children inside the vehicle. The vehicle was towed to the dealer where the failure was associated with an unrepaired recall. The contact was notified of NHTSA Campaign Number: 19V767000 (Power Train). The VIN was associated with the recall. The dealer submitted the repair request to the manufacturer. The manufacturer was made aware of the failure, and a case was file,d but the repair was denied. The contact was informed that the repair was not covered under warranty. The contact then submitted a copy of the recall to the manufacturer and was informed that the repair was not covered because the recall was not performed in the required time frame. The failure mileage was approximately 160,000.

The backup camera on my Transit does not work. When in reverse the screen turns blue or says camera not available. It has shown the image upside down a few times, but it never works for more than a few seconds. I just bought this vehicle in November, and it has been doing this the entire time it has been in my possession.

The contact owns a 2016 Ford Transit. The contact stated that while driving at various speeds and accelerating, the vehicle was shaking and vibrating abnormally. The vehicle was slowly driven to the local mechanic to be diagnosed, and it was determined that the driveshaft coupling had failed and needed to be replaced. The driveshaft coupling was replaced, and the vehicle was repaired; however, months later, the failure reoccurred. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 19V767000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 100,000.

The contact owns a 2016 Ford Transit. The contact stated that while driving at various speeds, the vehicle stalled. During the failure, the warning message "Reduced Power" was displayed. The contact stated that after restarting the engine, the vehicle operated as intended; however, the failure reoccurred later. The vehicle was taken to the local mechanic who replaced the fuel injector, but the failure reoccurred. The vehicle was later towed to the local dealer, where it was diagnosed that there were metal shavings in the fuel system. The dealer determined that the entire fuel system needed to be replaced, including the fuel pump, the fuel valves and the fuel injector. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 16V618000(Fuel System, Diesel, Engine and Engine Cooling), which the contact related to the failure. The vehicle was not yet repaired. The failure mileage was 165,000.

The vehicle back up camera goes out when reversing. Not every time, but intermittently, maybe 50% of the time. The screen goes blue, followed by the message "Rear View Camera Not Available." This makes it incredibly challenging to see pedestrians or cars directly behind the vehicle. It has not had it confirmed by a dealer; the local dealer said there was nothing yet in their system stating a recall on the vehicle. The NHTSA Advance Notice Safety Recall 25S89 specifically calls out the vehicle as being potentially affected, based on assembly plant and build dates. I have not had it inspected by the manufacturer, police, insurance representatives, or others. There have been no warning lamps. Just the screen going blue, followed by the message "Rear View Camera Not Available"

Rear view camera either goes out or is upside down. Went out so hit something. Luckily no real damage. Went to dealer and they said it’s not part of recall

The car has the same problem it had before the recall. The dealer who supposedly fixed it says it's no longer under the recall warranty.

Summary of Complaint: The brake lines on my vehicle failed at highway speed (75 mph on I-65) while my wife and eight children were inside. This sudden failure created an extremely dangerous, life-threatening situation. Fortunately, we were able to avoid a crash, but this could easily have caused multiple fatalities. Details: We purchased this vehicle used at approximately 60,000 miles. I was never notified by Ford, the dealership, or NHTSA/DMV of any requirement for interim recall repairs every 40,000 miles. During a service at Antioch Ford, I was told there was an open recall but that parts were unavailable. I was never contacted again by Ford or the dealership with instructions to remedy the defect. Ford has since confirmed in writing that the recall requires interim repairs every 40,000 miles but claims they will not assist financially since my vehicle has not had those interim repairs. As a second owner, I had no knowledge of this requirement because I never received recall letters or notices. Safety Concern: This is a serious safety defect that nearly caused catastrophic injury or death to my family. The manufacturer has acknowledged the recall but is refusing assistance, citing “policy,” even though I was never notified of the required interim repairs. Ford has also attempted to close my case as “inactive” without resolution. Requested Action: I am requesting that NHTSA investigate Ford’s handling of this recall, specifically: Whether Ford properly notified subsequent owners about interim recall repair requirements. Whether Ford should be compelled to remedy this defect at no cost, given the severity and risk to public safety.

Ford automotive previously repaired the flexible driveshaft coupling, on my vehicle at about 57k miles, under recall 19S38. That exact same part failed prematurely, yesterday, at about 110k miles. I just contacted Ford and they said it was a permanent fix and no further recalls have been issued.

The contact owns a 2016 Ford Transit. The contact stated that while driving 45 MPH, the vehicle lost motive power. The vehicle was pulled over to the side of the road and restarted. The contact stated that when the vehicle was shifted into drive(D), and the accelerator pedal was depressed, the vehicle failed to accelerate. The vehicle was towed to a dealer where it was diagnosed that the axle was severed in two and needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 96,000.

I am a victim of odometer tampering, the odometer has been rolled back and I traded my truck for it under the premise that it had 57000 miles. I am currently taking the perpetrator to civil court to recuperate the money that is owed me by the low mileage fraud, in Cincinnati OH, Hamilton County. I would like to see this scum prosecuted because of this horrible crime. I have talked to the local police but they did nothing at all about it and said they couldn’t, I was trying to look at other outlets and hopefully I have found the right one because it seems like nobody can do anything about it and even though a crime happened people want to sweep it under the rug, I want justice and to see this scum go to jail.

I was driving for approximately 6 hours in the rain. When I returned to my home location and filled my vehicle,I only got 14 mpg. Nirmally 17-19mpg. So I figured its been a while since Ive changed thecair filter. So I proceeded to change the air filter. It was completeky saturated with water.I am surprised I made it back through the mountanious area w no cell phone connectivety w passengers. I research what I believe is the oroblem The air intake is located directly behind the front grill next to passenger side headlamp. It has a plastic tube (as a air tunnel) that goes into the botton of the air intake bosmx, in which the filter is on to, letting aur to get through to the engine. From the firce of driving, raining and the engine sucking in air. It almost cacumed the rain into as well. The air intake needs to be revised. Befire a engine stall occurs and loss power and control.

The contact owns a 2016 Ford Transit. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.

Recurring Intermittent abrupt downshifting to first gear at highway speeds.

DRIVING DOWN THE HWYWAY THE TRANSMISSION WILL KICK OUT OF SIXTH GEAR . SOMETIMES IT GOES TO FIFTH. SOMETIMES IT GOES TO FORTH. SOMETIMES IT JUST DISCONNECTS. IT IS THE SAME PROBLEM YOU Are reporting on with the F150. MINE IS THE SAME YEAR AND THE SAME MOTOR AND TRANSMISSION AS THE F150 BUT I HAVE THE TRANSIT VAN T350. WHEN IT DOES THIS IT SAYS MOTOR FAILURE ON THE DASH, SERVICE IMMEDIATELY. BUT IT IS NOT THE MOTOR. THE MOTOR IS RUNNING FINE. IT IS THE TRANSMISSION. THIS HAPPENS EVERY 30 TO 70 MILES OF DRIVING FOR THE LAST TWO WEEKS. THE PROBLEM STILL EXISTS. WILL FORD FIX IT OR DO I HAVE TO.

I own a 2016 Ford Transit (VIN [XXX] ) and the rear camera goes blank when the car is going in reverse. Currently, my VIN is not included in the recall even though the year, make, and model is within the range. It has the same issue as described here on your page [XXX] and I am hoping that Ford will extend it to my VIN as well. I have contacted them separately to let them know of the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was going up hill and I heard a pop and smoke started to come out form the center console and then the truck burst into flames

Failed Reductant Heater, poor SCR performance (requiring a new SCR) and EGR failure at 8 years, 132k miles

The rear view camera freezes or distorts or is just blank very often. I see a recall for Transit vans from my year for this problem but mine isn’t included.

I was not made aware of the recall. The driveshaft separated while I was driving, causing significant damage to other parts of the vehicle, including the transmission, motor and transmission mount, cooling, electrical and brake and transmission lines, oil and fuel parts, and much more underneath the van. This happened after a very brief hard vibration moments before it “exploded” and sent me flying into the air and coming to a very quick stop, which also caused medical issues. Ford is refusing to repair all that their recalled part damaged claiming they “notified me” but I haven’t received such notice. I stay up on all maintenance and repairs for my van, and the dealership acknowledged that when looking at the vehicle history reports.

The contact owns a 2016 Ford Transit. The contact stated while driving 40-45 MPH, the message "High Temperature - Pull Over Safely" was displayed. The contact stated that upon decelerating, the temperature gauge dropped, then started fluctuating from normal to high temperature. The contact was able to drive to the nearby residence. The contact stated while driving to the dealer the following day, the check engine warning light illuminated. The dealer diagnosed that the EGR was fractured. The vehicle was not repaired. The dealer informed the contact of Ford Campaign Number: 18M06; which the contact related to the failure. The manufacturer was notified of the failure and informed the contact that the campaign had expired. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.

The contact owns a 2016 Ford Transit. The contact stated while driving at an undisclosed speed, the vehicle was vibrating abnormally. The contact stated that there was a loud squeaking noise while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 72,419.

•What component or system failed or malfunctioned, and is it available for inspection upon request? Unknown •How was your safety or the safety of others put at risk? Van completely shuts down, lights on dashboard shut off, can’t not accelerate or brake, and hazard lights do not turn on. •Has the problem been reproduced or confirmed by a dealer or independent service center? Problem could not be reproduce at Ford the second time. The first time this happened, the Van was serviced at Ford for over 2 months for the same issues. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been serviced by Penske & Ford. •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights or messages, these issues comes up randomly and shuts the vehicle down completely.

The contact owns a 2016 Ford Transit. The contact stated that while an employee was driving above 15 MPH, the vehicle was shaking abnormally with loud clanking sounds. The vehicle was inspected by an independent mechanic who determined that the driveshaft was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The contact was informed that the vehicle was previously serviced on three separate occasions which included under NHTSA Campaign Number: 19V767000 (Power Train), but the failure persisted. The failure mileage was 150,000.

driveshaft coupler failed Ford refuses to fix damaged parts from coupler failure. Received notice of safety recall 10-25-2023. Recall was issued 10-25-2019 but I was never notified of a recall. (recall notices are sent by mail) once recall notice was received 10-25-2023 I tried countless times to have recall done but parts were never available. Finally took to the dealer and had them place the part on order (backorder) to be filled when available on/or around 1-2024. Failure happened 4-18-2024 with the recall part still on backorder damaging all brake lines and fuel lines all at the same time. This part should have been available when the vehicle was taken to the dealership for repair in Jan. 2024 and fixed. Not until a Failure happens that could of cost the lives of X-people on a highway due to parts not being available for a Major recall like this one.

Rear view camera has sometimes screen has inverted view, totally blank, and even blue screen, sometimes works for a few seconds and then goes blank

The contact owns a 2016 Ford Transit. The contact had received a recall notification and the vehicle was taken to the dealer, where the flexible coupling was replaced as an interim repair under NHTSA Campaign Number: 19V767000 (Power Train). The contact stated while an employee was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to an independent mechanic, where it was determined that the failure was related NHTSA Campaign Number: 19V767000 (Power Train). The contact stated that the mechanic attempted to order the part from the manufacturer, but the manufacturer informed the mechanic that only an authorized dealer could perform the repair. The vehicle was towed to the dealer, where it was diagnosed that the driveshaft assembly and other unknown parts had failed and needed to be replaced. The dealer sent a claim to the manufacturer for the repair; however, the manufacturer informed the dealer that they could not cover the repair of the vehicle because the flexible coupling was not replaced after another 40,000 miles, which resulted in the failure. The vehicle was not repaired. The failure mileage was approximately 170,000.

Transmission Failed. It shifts when it should'nt on interstate downshifts and could cause a accident, took it to the dealership. Please read below Ford Dealership diagnostics. CUSTOMER STATES TRANSMISSION SHIFTING WHEN IT SHOULDNT”’TRANSMISSION SERVICE REQUIRED ERROR MESSAGE SHOWS UP ON DASH PLEASE intermitent light when acts up. Ford Dealership DIAGNOSE-- AND ADVISE. CAUSE: TRANSMISSION RANGE SENSOR/ LEADFRAME DIAGNOSTICS AND TESTING" VERIFIED CUSTOMERS CONCERN PULLED DTCS P0707 TRANSMISSION RANGE SENSOR CIRCUIT LOW, P01702 TRANSMISSION RANGE SENSOR CIRCUIT . . - INTERMITTENT, P1921 TRANSMISSION RANGE SIGNAL, P0706 TRANSMISSION RANGE SENSOR CIRCUIT RANGE/PERFORMANCE, P0707 TRANSMISSION RANGE SENSOR ' CIRCUIT LOW,_P0316 MISFIRE DETECTED ON START UP, PERFORMED TESTING LOAD TESTED CIRCUITS FOR TRANSMISSION RANGE WIRING BACK TO THE PCM, ALL ' CIRCUITS PASSED, INTERNAL ISSUE WITH THE TRANSMISSION RANGE SENSOR/- TOTAL 3159.99 MOLDED LEADFRAME, QUOTED REPLACEMENT CUSTOMER DECLINED -REPAIRS AT THIS TIME. Also found all kinds of complaints about this transmission on internet and recalls but my VIN does not qualify for the recall.

Instrument panel turns off on and on during driving. No ability to see speed, acceleration, engine heat, fuel, or any lights at all (unable to see warning lights like engine light or airbag or tire pressure and not even able to use blinkers or high lights). Problem occurs during driving (will even turn off and on many times within same driving session) but will also happen while car is sitting just with ignition on. Took to dealer and they couldnt find the problem, told me to (and I quote) “continue driving until it gets worse” so they could find the problem later on. Romano Ford in Fayetteville NY told us to continue using the vehicle while the instrument panels contiously turns off and on, disregarding the safety issues of not being able to monitor anything while driving (speed, heat, fuel, warnings, blinkers or anything!). When we scanned the vehicle for DTCs it comes up as the instrument panel is losing connection to every single module in the vehicle, and they for some reason do not see this as dangerous.

The contact owns a 2016 Ford Transit. The contact stated while driving at various speeds, the rear end of the vehicle made an abnormal sound. The contact stated that the failure had been recurring increasingly. The vehicle was taken to the dealer, where it was diagnosed with driveshaft failure. The dealer determined that the failure was related to NHTSA Campaign Number: 19V767000 (Power Train) however, the VIN was not included. The vehicle was not repaired. The dealer referred the contact to the manufacturer, who then referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 260,000.

On 17 November, 2023, at approximately 12 PM, I was traveling down the highway at approximately 55 mph. I suddenly heard a loud pop coming from directly under the cab and a subsequent rattling. It lasted for about 15 seconds, went away, and then lasted for another five seconds before completely stopping. Upon parking the vehicle, I crawled underneath and noticed that the flex coupling between the transmission and drive axle was missing two big chunks, and it appeared that a part of that material was lodged into the fire wall above the transmission underneath the floorboard. Also, present was a lot of strands of fiberglass from the coupling material. I immediately searched the Internet for some information regarding this and came upon an active recall that was published in 2019 for certain Ford transits manufactured 2015 to 2017. My vehicle is a 2016 Ford transit 250. It is my belief that this coupling issue that Ford published for recalls was not caught on my vehicle, and I have a concern that my vehicle may have fallen under that safety recall. Would like to know if an inspection could be done and some research to determine if my vehicle, in fact, falls within that recall.

Freeway driving at rush hour, engine light came on suddenly, no other previous warning, with catastrophic engine failure, pull over immediately. I was able to coast to shoulder. No injuries. Could have caused an accident. Van is now at dealer, diagnosis unknown.

The contact owns a 2016 Ford Transit. The contact received notification of NHTSA Campaign Number: 19V767000 (Power Train). The contact stated while driving 35 MPH, the vehicle began shaking violently. The vehicle was steered to the side of the road and restarted. The vehicle was towed to the office and then towed to a dealer to be diagnosed. The contact was informed that the driveshaft, brakes, and fuel lines needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was 142,612.

The contact owns a 2017 Winnebago Fuse RV built on a 2016 Ford Transit chassis and equipped with Hankook Tires, Tire Line: Dynapro HT, Tire Size: 195/75/R16, DOT Number: T7W7HUH. The contact stated that while inspecting the RV it was discovered that all four tires had developed cracks that extended around the outer walls of the tires. The cause of the cracks was not yet determined. The manufacturer and dealer were not yet notified of the failure. The failure mileage was 38,068.

The contact owns a 2016 Ford Transit. The contact stated that while driving at 40 MPH, she heard an abnormal sound coming from an unknown location prompting her to attempt to slow the vehicle after which she became aware that the brake was not functioning properly. The contact stated that with the brake pedal depressed all the way to the floorboard the vehicle failed to slow as intended; violently coming to a complete stop on the shoulder of the roadway where the vehicle stalled and failed to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who determined that the driveshaft assembly had failed, damaging the brake lines, resulting in a loss of the hydraulic brake functionality. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 19V767000 (Power Train), and the VIN was included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 125,000.

The contact owns a 2016 Ford Transit. The contact stated that while the vehicle was parked unattended, it spontaneously caught fire. There were no warning lights illuminated prior to the failure. The doors failed to open. After the fire, the owner noticed that the wires were hanging from the door panel. The owner was able to extinguish the fire. There were no reported injuries. The fire department was not contacted. The air bags were deployed. A police report was not filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred to the NHTSA Hotline. The failure mileage was unknown. The contact referenced the failure of Ford recall number 17S34.

Had driveshaft parts replaced on recall. After recall, driveshaft produced an obtrusive rpm-proportional grinding noise, especially on acceleration or slow turns.

My ford van has vibrations between 20-40 miles. Many other ford transits has recalls for this. The issues is with the drive shaft and the drive shaft yoke.

The involved individual was found with altered mental status on a highway on 8/13/2023. The vehicle he had been driving was found in the highway median a few hundred feet away. He was admitted to a local hospital, diagnosed with blunt force injuries of the head, and pronounced brain dead on 8/14/2023. Autopsy examination revealed fractures of the skull, subdural and subarachnoid hemorrhage, and cerebral cortical contusions. Mechanical vehicle inspection revealed that the driveshaft flexible joint failed while the vehicle was in motion, with resulting driveshaft uncoupling and severe damage to surrounding vehicle components including the brake and fuel lines. Investigation was consistent with the decedent exiting the moving motor vehicle.

The setbel latches brake easily, the outer holding of the latch brakes down quickly and leaves only the small plastic latch and they brake. Also, the upholstery on the seats wears down and disintegrate, this happens with one of the double seats in the rear of the vehicle.

The contact owns a 2016 Ford Transit. The contact stated that while the vehicle was parked, the interior door handle detached, trapping the contact inside the vehicle. No warning light was illuminated. The vehicle had been diagnosed by an independent mechanic and determined that the failure was with the door handle bracket and switch. The door handle was replaced. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 145,561.

The contact owns a 2016 Ford Transit. The contact stated while driving 60 MPH, the contact heard an abnormal sound coming from the rear of the vehicle, but no warning light was illuminated. The contact was able to pull over into a parking lot and had the vehicle towed to the dealer. The dealer diagnosed the vehicle and stated that the brake cable line had fractured and needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was not contacted. The failure mileage was 100,000. The VIN was not available.

My van was called for a change of part called a coupler or quibo. The fact is that after this repair under warranty, the vehicle vibrates at 40m/h. I went back to the dealer and they told me that the toque converter was damaged and that it would cost me $3,546 to fix it. The vehicle went into recall perfectly and now it is failing due to the same repair

The contact owns a 2016 Ford Transit. The contact received notification of NHTSA Campaign Number: 19V767000 (Power Train) however, the part to do the recall repair was not yet available. An unknown dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2016 Ford Transit. The contact stated while driving approximately 65 MPH, the vehicle lost motive power and stalled. The contact was able to push the vehicle to the side shoulder. The low engine mode message was displayed. The vehicle was towed to the local dealer where it was diagnosed that the high-pressure fuel pump failed, which caused fuel, metal, and debris to enter through the fuel lines. The fuel filters were replaced but the vehicle was not repaired. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 169,000.

The driveshaft carriage bearing that connects the two driveshafts together. The center of the carriage bearing is deteriorating and causing a bad vibrations. This has progressively gotten worse and now can feel the vibrations at any speed.

The contact owns a 2016 Ford Transit. The contact stated while driving at various speeds, the vehicle started shaking abnormally. The contact had to wait for the shaking to stop independently. The contact had taken the vehicle to a certified mechanic who diagnosed that the drive shaft needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that the failure was related to an unknown recall; however, the vehicle year was not included. The approximate failure mileage was 102,000.