Ford · Transit · 2020
9
Recalls
78
Complaints
-
Not Rated
The 2020 Ford Transit has 9 recalls and 78 owner-reported complaints on file with NHTSA. Most reported issue: seats (24 reports).
Source: NHTSA Public Records · Updated Apr 22, 2026
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
Ford Motor Company (Ford) is recalling certain 2015-2020 Transit vehicles. An incorrect driveshaft torsional damper service kit may have been installed, which can allow the damper shield to contact the parking brake cable, possibly resulting in parking brake failure.
Remedy Status
Dealers will replace the passenger side parking brake cable with a cable that provides sufficient clearance to the damper shield, free of charge. Interim owner notification letters were mailed on September 24, 2021. Owner notification letters were mailed on March 14, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S39.
National Van Builders, Inc. (National Van Builders) is recalling certain vehicles based on 2019-2020 Ford Transit and 2019 Ram Promaster vans equipped with Freedman GO-ES foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Remedy Status
National Van Builders will notify owners, and dealers will replace the retractors, free of charge. The recall began May 19, 2020. Owners may contact Freedman customer service at 1-800-443-4540 or National Van Builders customer service at 1-800-527-7477.
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Remedy Status
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
TransitWorks is recalling certain Driverge vehicles based on 2019-2020 Ford Transit vans equipped with Freedman Seating Company (FSC) PT Foldaway and GO-ES 3-point Foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Remedy Status
TransitWorks will notify owners, and dealers will replace the retractors, free of charge. The recall began May 13, 2020. Dealers can contact Freedman Seating Company for parts and reimbursement information at 1-800-443-4540.
Quality Vans (Quality Vans) is recalling certain 2020-2023 Ford Transit vans equipped with Onan QG 2800i EVAP generators, part number 2.8HGLAA-8303A. The fuel hose between the inline fuel filter and the Injection Pump Module (IPM) may not be properly secured, which can cause a gas leak.
Remedy Status
Dealers will inspect and replace the fuel hose and clamps as necessary, free of charge. Owner notification letters were mailed August 4, 2023. Owners may contact Quality Vans customer service at 1-480-464-7007.
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Remedy Status
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Remedy Status
Ford will notify owners, and dealers will replace the side curtain air bag modules, free of charge. An interim letter notifying owners of the safety risk was mailed August 3, 2020. The recall began January 11, 2021. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 20S35.
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Remedy Status
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Ford Motor Company (Ford) is recalling certain 2020 Transit vehicles equipped with All Wheel Drive (AWD). The bolts that attach the rear driveshaft to the transfer case may become loose or damaged, which can result in separation of the driveshaft from the transfer case.
Remedy Status
Dealers will inspect and replace the driveshaft bolts. If any loose bolts are found, the driveshaft, attachment hardware, transfer case flange kit, and seal will also be replaced. Repairs will be performed free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S54.
Vehicle shakes violently on or about 65 to 70 mph. Upon slowing to approximately 60 mph the shaking stops. Also at slower speeds the vehicle pulls to the right. Contacted Ford Fairfield, California dealer two days ago; left voicemail no reply at this writing.
Back up camera image is reversed, distorted and goes black/blue from time to time.
The contact owns a 2020 Ford Transit. The contact stated that whenever the vehicle was started, the contact stated that several unknown warning lights and the ABS warning light were illuminated. The contact stated that the right front wheel activated, and the ABS activated while making a hard right turn. The contact was not depressing the brake pedal during the failure. In addition, the contact was informed that the brake lights remained activated. The contact stated that several functions were deactivated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to take the vehicle to the dealer for diagnostic testing. The failure mileage was approximately 33,000.
Only I have 88,000 k on 2020 transit the transmission have problems with shifting while driving on highway start with delay on 2nd gear now fault code for gear 10
Loss of power while driving with no warning. Almost crashed. Shifting violently. After a few months it wasn't safe for anyone and was happening all the time . It's at the dealer getting the transmission rebuilt with re engineered parts . That's what the dealer told me . He said this will resolve the problem for good . 8000$$ 67k miles ford is not helping with cost. Ford had to re engineer the parts that are going in my van , isn't that them admitting they have a transmission that was no good from the start
Driveshaft both front and rear failed as pieces broke off while driving at different times requiring tow and repair
We started experiencing slight transmission shifting issues in early-mid 2024. More issues in December 2024/January 2025 - this time it was really hard and jerky shifting. It was sporadic at this time, but it was often. My wife and I have 7 children. This vehicle is usually driven by my wife to pick up kids from school, run errands, etc. At the beginning of March 2025, my wife was merging onto the highway, but it didn't want to shift. She stated that a big rig was coming behind her and the van was not shifting and picking up speed. She said the engine was revving but just was not shifting up. She said the big rig honked and had to change lanes or else he would have hit her and my kids. Several seconds after the big rig passed was when the transmission hard shifted and jerked and it began to pick up more speed, but from that point on, the transmission was not operating properly. We have not driven it since March 2025. I have been saving up to fix the transmission, but I read so many other Ford owners have the same issue with this particular transmission. The Ford dealer confirmed it had a TSB on this exact issue and that many other 10r80 transmissions were doing the same. The issue was reproduced by the Ford dealer. It states the CDF issue in the invoice. There were no warning lamps or messages prior to the experience merging on to the highway. I reached out to a local independent mechanic and he upgrades the parts in these Ford transmissions all the time - proving it is a very common issue. This is a huge safety risk for anyone operating or riding in a Ford with this transmission.
While I driving my 4-year-old Ford Transit Connect with 65,000 miles, I noticed a transmission issue. At low speeds, the vehicle struggled to accelerate, which caused me significant stress and felt very unsafe. However, once on the highway, the transmission gradually returned to normal. In March, I took it to a Ford dealership, where it was diagnosed with a faulty transmission. After discussing this issue with others, I found that many people have also complained about serious safety concerns with Ford’s transmissions.
The rear back up camera stopped working completely I took it to Faricy boys Ford in Canon City Co Waited 45 days for them to get the part and then they told me they weren’t comfortable changing the camera out so I have been with out back up camera on this 22 foot van needing assistance for almost every single move Please help me get this vin on the recall Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The van will not start on a regular basis. Usually within a week the battery voltage has depleted to the point the van will not start. Have to put a charger on it often. This is a commonly reported problem on many forums.
My Balmar 2nd alternator on my Winnebago Ekko has just failed. This is a Winnebago installed electrical system component mounted in the Ford Transit chassis engine bay that provides electrical charging to the RV coach batteries. There was an initial NHTSA Safety Recall 23V-234 issued in 2023 after numerous Balmar units failed; in some cases the Balmar unit failure caused a fire in the engine bay. I had the Safety Recall work performed in July 2023 by authorized dealer Dennis Dillion RV in Boise Idaho per the attached invoice and the Balmar charging system had been working well until now. I am aware that there are ongoing reports by other Ekko owners of the Balmar alternator failures reoccurring after the Safety Recall work was performed, and in some cases even after Balmar 2nd alternators' were replaced, which suggests the initial solution provided by the Safety Recall was not sufficient to prevent a failure. Within minutes of starting to drive my RV today I noticed an unfamiliar whining sound from somewhere under the hood that I had not heard before and immediately checked my coach batteries while driving a short distance and went from the batteries discharging significantly to not charging at all. I opened the engine hood and had smoke visible and a strong burning smell coming from the passenger side of the engine bay where the Balmar unit is located. I was very concerned about the potential for an engine bay fire, but fortunately was very close to my home, so my RV is now parked in my driveway. See attached screenshots showing the initial voltage discharge while driving and then the batteries not getting any charge while under power. Also attached is the Recall 23V-234 repair instructions. I plan to unplug the Balmar alternator to prevent the potential for a fire while awaiting a response from Winnebago how to proceed. Despite the NHTSA Safety Recall having been performed, there are reports of alternator's failing and risk of vehicle fires remains.
The contact owns a 2020 Ford Transit equipped with Hankook Tires, Tire Line: Dynapro HT, Tire size: 205/75/16, DOT Number: (NA). The contact stated that while pulling into a gas station there was a thumping noise coming from the trailer. The contact inspected the trailer and observed that the front driver’s tire was flat. A mobile mechanic was called to the location and replaced the flat tire with the spare tire. The vehicle was then taken to a tire shop where it was determined that the front driver’s tire was worn down to the metal and experience a blowout. The tire was replaced. The contact stated that on the same day while driving 62 MPH, the tire pressure warning light illuminated, indicating that the tire was deflating quickly. The vehicle was pulled over to the side of the road and the contact became aware that the front passenger’s tire was flat. The vehicle was taken to tire shop and the front tires were replaced. The manufacturer was notified of the failure. The vehicle and tire failure mileages were approximately 20,250.
In march 2024 my vehicle unexpectedly cutoff on [XXX] heading into wash. Dc. Called a tow to my mechanic and had the alternator and battery replaced. Mechanic noticed that the vehicles battery light remained and investigated further. After amonth in the shop we observed that components were utilizing battery power when the system should be off. We heard mechanical diagnostic sounds, and the battery would not maintain a charge after being driven. Upon getting it home and a day later upon jump starting again and when i began to turn the wheel, a violent jerking response came from the steering column. Cheched the dash and several popup windows had to be closed. AWD, BATTERY, and low fuel. There was also the wrench light on the dash itself. Went on the Ford forum and many others were describing the same issues, mainly battery drain. I thought i had disconnected the cargo area lights only to find out i did disconnect part but not them all only to further discover Ford engineered the vehicle where most of the features that were described in the forum not so accessible such as the fuse panel 'fuse 32' because theres no clear indication of where that is exactly on the diagrams. Ive have pretty much used the vehicle on occasions where im moving my equipment. As of september, i received a letter from fords "Customer Satisfaction Program" in which i responded only to be told from Bannister Ford that the Software Update that would fix High-Torque launches would not be installed because the battery light was on. Now to me, this sounds like a catch-22 because the issue is with their electrical design where if one problem occurs they have a fix but you wont get it until you fix the prom (ideally with them). all the while I'm setting up the appointment im being served ads for add-on services. Its october 2024 and i am just sick of this van. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I have encountered an issue multiple times now on multiple Ford Transit vans. The "lug wrench" included with the vehicle as part of the spare tire tool kit does not allow me to remove the lug nuts. I am a Fleet customer and I own many Ford Transit AWD vans. When they are brand new, the spare tire lug wrench barely reaches the lug nut as it is not a very deep socket. After a couple of tire rotations I believe the lug studs possibly stretch slightly and the lug wrench tool no longer reaches the lug nut. This issue has caused my drivers to be stranded multiple times. I believe it is an oversight by Ford and it should be addressed. Thank you
A few months ago, my 2020 Ford Transit had a transmission issue, and the dealer replaced the torque converter. Now, at 101,300 miles, I’m experiencing loss of power, jerking, and rough shifting, and I have to replace the entire transmission. After researching online, I’ve found that many others have experienced the same issue.
The contact owns a 2020 Ford Transit. The contact stated that on several occasions while in reverse(R), the rearview camera became static, blue, and black and failed to work as intended. The vehicle was taken to a dealer where it was diagnosed and determined that the rearview camera needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 28,000.
The contact owns a 2020 Ford Transit. The contact stated that while attempting to drive from a complete stop, the vehicle briefly hesitated before suddenly jolting forward, prompting the contact to pull over to the shoulder of the roadway. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 136,000.
We own a fleet of these vans and 5 out of the last 7 purchased from 2020-2023 have had total rear brake system failure. The calipers are not retracting and are overheating and freezing up the rear brake system. In some cases leaving our employee(s) stranded on the side of the road in the middle of winter storm waiting to get towed putting their safety at risk. The problem has been reproduced as it has happened on 5 of the last 7 vehicles we purchased. Our local Ford dealer has inspected these issues and we contacted the Ford Consumer phone today - spoke with Rena at Ford on 6/19/24 at approximately 2pm - 2:15pm PDT. No warning lamps or message alerts. Brakes are making a squeaky noise and hot smell prior to seizing. We have had to pay thousands of dollars for some of these repairs and towing. We wanted to alert Ford and you as we are noticing an alarming trend. In speaking with Ford Motor Company, they correlate this issue as a maintenance issue but if it was a maintenance issue, the front brakes would have failed before the rear. I will be completing this form for the additional VIN numbers. Thank you.
We own a fleet of these vans and 5 out of the last 7 purchased from 2020-2023 have had total rear brake system failure. The calipers are not retracting and are overheating and freezing up the rear brake system. In some cases leaving our employee(s) stranded on the side of the road in the middle of winter storm waiting to get towed putting their safety at risk. The problem has been reproduced as it has happened on 5 of the last 7 vehicles we purchased. Our local Ford dealer has inspected these issues and we contacted the Ford Consumer phone today - spoke with Rena at Ford on 6/19/24 at approximately 2pm - 2:15pm PDT. No warning lamps or message alerts. Brakes are making a squeaky noise and hot smell prior to seizing. We have had to pay thousands of dollars for some of these repairs and towing. We wanted to alert Ford and you as we are noticing an alarming trend. In speaking with Ford Motor Company, they correlate this issue as a maintenance issue but if it was a maintenance issue, the front brakes would have failed before the rear. I will be completing this form for the additional VIN numbers. Thank you.
The Vehicle head light comes on while the vehicle head light switch is at off position and when you hit the remote on off button the light turns off. And later comes back on again . And at night driving the light goes off and on some time .it just black out on road can we get advise if this is recall issue since we seen many customers having complaints about the same issue on website and also on ford forums
Showing 1–20 of 25 complaints
The 2020 Ford Transit has 9 recalls recorded by NHTSA.
NHTSA has received 78 owner-reported complaints for the 2020 Ford Transit.
NHTSA has not published a safety rating for the 2020 Ford Transit.
The most commonly reported complaint categories for the 2020 Ford Transit are seats (24 reports), power train (8 reports), unknown or other (5 reports).
Yes. NHTSA has 9 recalls on record for the 2020 Ford Transit. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.