2000 Ford Windstar Complaint Log

THIS VEHICLE IS JUNK!!!!!!!! FORD MOTOR CO. IS OF NO HELP. NO SAFETY DEFEC TLISTED. *AK

DURING FAMILY TRIP TRANSMISSION FAILED WHILE PARKED AT GAS STATION. HAD TOWED TO INDEPENDENT DEALER TO REPAIR BECAUSE FORD DEALER WAS TOO BUSY AND WARRANTY HAD EXPIRED. CALLED FORD, THEY WERE NO HELP AT THEIR CUSTOMER SERVICE NUMBER AND TWO DEALERSHIPS. WOULD LIKE FORD TO REIMBURSE ME $2237 FOR TRANSMISSION REBUILD AND REPLACE. NOT ASKING FOR DAMAGES OR A REFUND, JUST THE COST OF TRANSMISSION.*AK

SLIDING DOORS OPEN FOR NO REASON WHILE DRIVING. CURRENTLY IT IS THE LEFT DOOR, HAS HAD PROBLEMS WITH BOTH DOORS. TS. *AK

AFTER HITTING BRAKES VEHICLE APPEARS TO LOSE POWER, AND FEELS LIKE IT'S GOING TO LURCH FORWARD. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

VEHICLE IS USING 1 QUART OF OIL IN 1000 MILES. VEHICLE INSPECTED BY FORD TECH ENGINEER. FOUND NO EXTERIOR OIL LEAKAGE AND STATES VEHICLE OPERATING AS DESIGNED AT THIS TIME. *TT TRANSMISSION FLUID WAS LEAKING FROM THE PAN GASKET. THE SERVO COVER WAS RESEALED. UPDATED *JB

THE CAR WAS DRIVEN TWO MILES THEN PARKED AND TURNED OFF. ABOUT TEN MINUTES AFTER PARKING THE CAR, IT WAS NOTICED THAT THE CAR WAS FILLING WITH SMOKE & LEAKING OUT OF THE DOOR CRACKS. THE FIRE COMPANY RESPONDED AND EXSTINQUISHED AN ELECTRICAL FIRE APPARENTLY ORIGINATING WITH THE REAR DEFROSTER. THERE WAS NO EVIDENCE(SMELL) OF FIRE WHILE THE CAR WAS DRIVEN.*AK

RIGHT SIDE POWER SLIDING DOOR OPENED (UNCOMMANDED) WHEN AUTOMATIC TRANSMISSION WAS MOVD FROM PARK TO DRIVE AND VEHICLE SPEED REACH APPROXIMATELY 5 MPH.

WHILE DRIVING THE ELECTRIC SLIDING DOOR. AUTOMATICALLY BECOMES AJAR. SOMETIMES THE VEHICLE CAN BE PARKED, AND THE DOOR BECOMES AJAR. CONSUMER STATES HE HAS TAKEN THE VEHICLE IN ABOUT 8 TO 12 TIMES OVER A PERIOD OF 4 YEARS.*AK THE VEHICLE WAS TAKEN IN TO BE FIXED BUT AFTER SEVERAL MONTHS THE PROBLEM COMES BACK. THE CONSUMER STATED THAT HE HAS TO CLOSE THE DOOR A COUPLE OF TIMES BEFORE IT LATCHES SECURELY. THE DOOR CAME OPEN WHILE THE CONSUMER WAS DRIVING. *TC

NO SUMMARY LISTED FOTR ABOVE VEHICLE. *AK

LIFTGATE WINDSHIELD BLEW OUT. CAR HAD BEEN SITTING IN THE GARAGE FOR HOURS. CAUSE UNKNOWN. IF CHILDREN WERE PRESENT SOME ONE COULD HAVE BEEN INJURED. *AKCONSUMER PULLED OUT OF THE GARAGE, DROVE APPROXIMATELY 35 FEET AND STOPPED. DRIVING AGAIN LESS THAN 40 FEET AND THE LIFTGATE WINDOW BLEW OUT. *JG

DOOR AJAR LIGHT KEEPS ILLUMINATING FOR SIDE SLIDING DOOR. TOOK VEHICLE TO DEALER, AND THEY STATED THAT SOME SCREWS WERE LOOSE, AND CORRECTED THE PROBLEM. DRIVERS INSISTS THAT PROBLEM IS STILL OCCURRING. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

CONSUMER WAS AT A STOP LIGHT AND TRANSMISSION FAILED WITHOUT ANY WARNING AT 38,483 MILES, DEALERSHIP REPLACED TRANSMISSION AND PAID 60% OF COST FOR TRANSMISSION. *AK *TT

AT THIS TIME WE ARE LEASING A 2000 WINDSTAR LX AND WE CAN'T WAIT TO TURN IT IN TO THE DEALERSHIP - AND WE PLAN TO NEVER PURCHASE ANOTHER FORD PRODUCT AGAIN. WE HAVE PURCHASED A USED HONDA ACCORD AND EXPECT THAT WE WILL BE QUITE HAPPY WITH IT... THERE WAS A RECALL ON THE EXHAUST/EMISSIONS WAS FIXED AND THE LIGHT CAME ON AGAIN AND WILL NOT GO OUT - EASTGATE FORD, DAYTON, OH DOES NOT KNOW WHY THE LIGHT WILL NOT GO OUT. THE PAINT ON THE LUGGAGE RACK IS PEELING OFF. THE DOOR ACTUATOR ON THE PASSENGER SLIDING DOOR - DOES NOT WORK - IT TAKES 2 PEOPLE TO OPEN THE DOOR, ONE INSIDE AND ONE OUTSIDE. THE POWER STEERING PUMP IS FAULTY. FORD HAS A SERVICE BULLENTIN OUT - BUT THERE IS NO RECALL BECAUSE FORD DOES NOT BELIEVE THERE IS A SAFETY ISSUE HERE - I DO NOT AGREE. PROPER STEERING IS PRETTY IMPORTANT AND IF A SMALLER SIZE FEMALE OR MALE WAS TURNING LEFT AND THE PUMP FAILED, IT COULD BE QUITE HAZZARDOUS. OUR BIGGEST COMPLAINT IS THE WAY FORD MOTOR COMPANY AND EASTGATE FORD HAVE TREATED US. THERE IS NO ACCOUNTABILITY ON EITHER PART. FORD OR EASTGATE WON'T STAND BEHIND THEIR PRODUCT.

WITHOUT COLLISION OCCURRING, WHILE VEHICLE WAS PARKED WITH ENGINE ON, REAR WINDOW EXPLODED WITHOUT INCIDENT. PLEASE GIVE ANY FURTHER DETAILS.*AK

SLIDING PASSENGER DOOR WILL INTERMITTENTLY POP OPEN AFTER CLOSING, JUST ENOUGH FOR DOOR AJAR LIGHT TO COME ON. DEALER WAS CONTACTED. DEALER INDICATED THERE WAS NOTHING HE COULD DO, FORD WAS WORKING ON THE PROBLEM.*AK *SLC

MY POWER STEERING MAKES A GROANING NOISE EVERY TIME I TURN--THIS HAS DONE THIS 6 MONTHS AFTER I PURCHASED THE VEHICLE---I HAVE KIDS--THIS SCARES ME THAT I MAY LOSE CONTROL--IT SOUNDS LIKE IT IS GOING TO SNAP ANY MINUTE--I HAVE READ MANY COMPLAINTS ABOUT THIS PROBLEM--I NEED HELP. NLM

2000 FORD WINDSTAR. BRAKE FLUID LEAKING OUT OF THE CONNECTOR AT THE BOTTOM OF THE BRAKE CYLINDER-CAUSED AN ELECTRICAL SHORT (STARTED SMOKING), NOW THE ABS LIGHT IS STAYING ON AND FUSE # 10 KEEPS BLOWING. WHEN FUSE 10 GOES SO DOES THE OPERATION OF THE SPEEDOMETER AND CRUISE CONTROL. *TR

WHILE PARKED IN DRIVEWAY AND IDLING VEHICLE JUMPED FROM PARK INTO REVERSE, AND ROLLED BACKWARDS. HAD EMERGENCY BRAKES ON. DEALER CONTACTED. PLEASE ADD VIN. *AK

THERE IS NO LIGHT ON DASH TO INDICATE THAT CRUISE CONTROL IS ON. CONSUMER FEELS THIS IS A SAFETY CONCERN. *AK *YD

AIRBAG LIGHT HAD BEEN COMING ON FOR 2 MONTHS VAN TAKEN TO ARMSTRONG FORD ON 3 OCCASIONS TO BE FIXED THEY STATED AIRBAGS WERE OKAY THAT IT WAS AN ELECTRICAL PROBLEM WITH THE LIGHT REPLACED A SPRING IN THE LIGHT AIRBAG DEPLOYED 2 DAYS AFER PICKING UP THE VAN FROM REPAIRS THERE WAS NO IMPACT TO THE VAN IT DEPLOYED ON IT'S OWN. *AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

MY CONCERN IS THAT THE SEAT BELT WEBBING FREQUENTLY IS TRAPPED IN THE DOOR JAB UPON THE DRIVERS EXIT. I BELIEVE THIS REPEATED ACTION COULD LOWER THE TENSILE STRENGTH OF THE SEAT BELT WEBBING. FORD RECENTLY REPLACED THE ASSEMBLY INCLUDING THE WEBBING, BUT THIS REPLACEMENT ASSEMBLY CONTINUES TO FREQUENTLY NOT FULLY RETRACT THE WEBBING RESULTING IN THE SAME TRAPPMENT. I CONTACTED THE FORD MOTOR COMPANY SAFETY OFFICE SEVERAL TIMES, THEIR ADVICE WAS TO SEEK WARRANTY REPLACEMENT. THIS DOES NOTHING TO ADDRESS THE POTENTIAL SAFETY ISSUE WITH THE WEBBING. THE WARRANTY NARRATIVE READS, "S25/DIRVER SEAT BELT IS SLOW TO RETRACT". *AK

WHILE CONSUMER IS AT A STOP SIGN OR IN A STOPPING POSITION VEHICLE SURGES, LIGHTS IN VEHICLE START FLICKERING, SURGING NOISE BECOMES LOUDER THE LONGER IT'S DRIVEN. *JG *AK

TWO REAR SLIDING DOOR LOCKS MAY REMAIN LOCKED INTERMITTENTLY. CONSUMER CANNOT EVEN DO IT MANUALLY PREVENTING REAR PASSENGERS FROM EXITING VEHICLE. CONTACTED DEALER. *AK *TT

WHILE TRAVELING APPROXIMATELY 50 MPH TRANSMISSION WOULD JUMP OUT OF GEAR INTO NEUTRAL INTERMITTENTLY. A PRIVATE MECHANIC DIAGNOSED THAT A GEAR BROKE LOOSE AND DESTROYED INTERIOR COMPONENTS OF TRANSMISSION. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK

A TICKING NOISE CONTINUES TO COME FROM ENGINE WHEN RUNNING AND WHILE DRIVING. VEHICLE BEEN TO THE DEALER ON TWO OCCASIONS, AND PROBLEM IS REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

FRONT WINDOW FRAME ON RIGHT SIDE HAS SOME WIRES STICKING OUT. *AK

WHILE DRIVING TRANSMISSION WOULD NOT SHIFT TO NEXT HIGHER GEAR. DEALER REBUILT TRANSMISSION AT 35700 MILES. AT THIS TIME, TRANSMISSION IS SHIFTING DOWN WHILE DRIVING.*AK

CONSUMER WAS TRAVELING ABOUT 70MPH ON HIGHWAY AND HEARD A NOISE. LEFT FRONT TIRE TREAD SEPARATED. HE INSPECTED OTHER TIRES AND NOITICED STRESS MARKS. GENERAL, TIRE AMERI GS 60, P21570R/15#E4,02906. HE WAS ABLE TO PULL OVER, AND NOTICED THIS PROBLEM. DEALERSHIP IS AWARE OF PROBLEM. *AK TIRE WAS UNDER PROPER INFLATION AT TIME OF FAILURE, THE RIM WAS DAMAGED AND REPLACED DUE TO THE TREAD SEPARATION. *SLC

CONSUMER WAS DENIED NHTSA RECALL 012610000/ MANUFACTURER'S RECALL 01S25 SERVICE. LANHAM FORD MOTOR COMPANY DEALERSHIP STATED THAT VEHICLE WOULD HAVE TO HAVE PROBLEM BEFORE WORK COULD BE DONE.*AK

THE DEALER, LANHAM FORD MOTOR COMPANY LANHAM, MD DENIED DOING NHTSA RECALL 01V262000/ MANUFACTURER'S RECALL 01S26 REPAIRS ON VEHICLE. DEALER BASICALLY STATED THAT VEHICLE WOULD HAVE TO BE EXPERINCING PROBLEMS BEFORE IT COULD BE SERVICED.*AK

WHILE VEHICLE WAS LEFT RUNNING IN PARK, CONSUMER GOT OUT OF VEHICLE, AND SHUT DOOR, IMMEDIATELY VEHICLE STARTED TO ROLL DOWN A HILL. CONSUMER HEARD AUTOMATIC DOOR LOCKS LOCK WHEN VEHICLE STARTED TO MOVE. CHILDREN WERE TRAPPED INSIDE. VEHICLE ROLLED INTO A TREE, AND AIRBAGS DEPLOYED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

WHILE ENGINE WAS RUNNING CONSUMER LEFT THE VEHICLE IN PARK, VEHICLE WENT INTO REVERSE AND HIT ANOTHER VEHICLE. DEALER COULD NOT IDENTIFY CAUSE. *AK *YD

CONSUMER HAD THREE QUARTERS OF FUEL NSIDE OF VEHICLE. NEXT MORNING HE WENT OUTSIDE TO START VEHICLE AND IT WOUD NOT START. DEALERSHIP WAS AWARE OF PROBLEM.*AK

RIGHT REAR POWER SLIDING DOOR AUTOMATICALLY RE-OPENS AFTER BEING CLOSED. CONTACTS ON DOOR CLOSURE HAVE BEEN CHECKED AND RE-CHECKED, YET POWER SLIDING DOOR STILL CONTINUES TO RE-OPEN AFTER BEING CLOSED. THIS IS DANGEROUS SINCE I HAVE A 2 YEAR OLD CHILD AND I DON'T WANT HER ACCIDENTALLY GETTING CAUGHT IN THE DOOR OR BEING DISTRACTED BY IT RE-OPENING. ALSO, SOMETIMES I THINK I HAVE LOCKED THE VEHICLE ONLY TO DISCOVER THAT THE POWER SLIDING DOOR HAS RE-OPENED. MANUFACTURER CLAIMS THEY CANNOT DUPLICATE PROBLEM AND THAT "THERE IS NO ERROR CODE ON THE COMPUTER, SO THEY CAN'T VERIFY PROBLEM EXISTS." .*AK

ABS LIGHT CAME ON WENT TO MECHANIC WHO REPLACED A SENSOR DIDN'T FIX THE PROBLEM, THE LIGHT HAS BEEN ON EVER SINCE. *TR

CONSUMER RECEIVED SAFETY ISSUE NOTICE, RECALL#01V261000, ABOUT WIPER MOTOR COVER FROM FORD AND OBTAINED THE NEW WIPER MOTOR COVER FROM THE DEALER. THE WIPERS FAILED TO OPERATE WHEN FIRST GETTING INTO COLD CAR. AFTER CAR WAS WARMED UP AND RUN FOR A TIME, WIPERS WOULD BEGIN TO OPERATE, CONSUMER TOOK VEHICLE TO THE DEALER AGAIN AND FIRST THEY REPLACED THE SWITCH AND THEN REPLACED WIPER MOTOR AGAIN. CONSUMER IS STATING THAT THE WIPER MOTOR FUNCTION OPERATION WAS THE RESULT OF FAULTY ENGINEERING BY FORD MOTOR COMPANY. CLEARLY, WATER ENTERED THE WIPER MOTOR COVER BEFORE CORRECTIVE REPAIR WAS INITIATED AND POSSIBLY NOT REMOVED BY THE DEALER. CONSUMER IS EXPECTING A REFUND FROM MANUFACTURER.*YD

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT WHEN ATTEMPTING TO ENTER OR EXIT HER VEHICLE, THE DOOR HANDLE WOULD SHOCK HER. THE FAILURE BEGAN NINE YEARS AGO. THE DEALER OR MANUFACTURER WERE NOT NOTIFIED NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED DUE TO COST. THE CURRENT MILEAGE WAS APPROXIMATELY 145,000. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 2/28/11 *CN UPDATED 04/2/11

THE THREADED SCREWS THAT THE LUGNUTS SCREW ONTO SNAPPED IN HALF AND CAR WAS INSPECTED BY FORD DEALERSHIP MECHANIC AND THEY DO NOT WANT TO TAKE RESPONSIBILITY FOR THIS PROBLEM BEING A DEFECT IN WORKMANSHIP. ALSO, THEY WON'T HONOR A SECOND OPINION FROM ANOTHER EXPERT MECHANIC. IN ADDITION, I PURCHASED THE EXTENDED SERVICE CONTRACT FOR $1400 WHICH IS EFFECT UNTIL 100,000 MILES. I NEED SOMEONES HELP WITH THIS MATTER. *AK

ALL FOUR OF THESE GENERAL AMERI GS60 GENSEAL TIRES WERE IN DANGEROUS CONDITION, AS CERTIFIED BY TWO TIRE DEALERS, AFTER LESS THAN 16,000 MILES. THE TIRES HAD BEEN MAINTAINED WITH PROPER INFLATION AND ROTATION THROUGHOUT THEIR LIFE BUT BOTH DEALERS SAID ALL FOUR SHOWED DANGEROUS ROT ON SIDEWALLS AND SIGNS OF TREAD SEPARATION. GENERAL OFFERED TO REPLACE ALL FOUR AT NO COST BUT WOULD OFFER ONLY THE SAME TIRES AS REPLACEMENT WHICH I DECLINED. I HAD BROUGHT THE TIRES TO DEALERS TO HAVE THEM REBALANCED AFTER THE VEHICLE BEGAN TO SHAKE AT SPEEDS OF ABOUT 75 MPH. I DECLINED GENERAL'S OFFER BECAUSE I DID NOT WANT THE SAME TIRES BACK ON THE VEHICLE AFTER ALL FOUR HAD FAILED. I BELIEVE FORD WAS NEGLIGENT IN FAILING TO RECORD KEY FACTS ABOUT THE FAILURE OF THESE TIRES DESPITE MY ATTEMPTS TO OFFER THE INFORMATION ON THEIR CUSTOMER SERVICE LINE. FORD NEVER ASKED FOR OR ACCEPTED INFORMATION ABOUT THE TIRE MODELS THAT HAD FAILED OR ANY OTHER INFORMATION. THEY SIMPLY REFERRED ME TO GENERAL. THE TIRES WERE OEM EQUIPMENT WHEN I BOUGHT THE CAR.*AK (TIRESIZE: 215-70-R15)

I EXPERIENCED MANY FLATS WITH THESE FORD FACTORY GOODYEAR TIRES. FINALLY I HAD A DANGEROUS BLOWOUT IN THE CARPOOL LANE ON A FREEWAY IN ORANGE COUNTY, CALIF. I IMMEDIATELY REPLACED THE TIRES WITH BIG O TOUR PLUS TIRES. I HAVEN'T HAD ANOTHER FLAT SINCE. I HAD CALLED FORD AND GOODYEAR BEFORE THE BLOWOUT, COMPLAINING ABOUT MANY FLAT TIRES. THEY SAID IT WAS NORMAL WEAR AND TEAR. I DISAGREE. I HAVE THE FOUR TIRES AND RECEIPTS FOR PROOF. I BELIEVE THE FACTORY GOODYEAR TIRES ARE DANGEROUSLY SOFT. I AM FORTUNATE MY WIFE AND I DIDN'T HAVE AN ACCIDENT WHEN THE GOODYEAR TIRE BLEW. CAN YOU HELP US GET SOME RESPONSE FROM GOODYEAR & FORD?*AK

VEHICLE WAS REAR ENDED AT 35MPH, AND CONSUMER'S VEHICLE WENT FORWARD INTO ANOTHER VEHICLE. UPON IMPACT, AIR BAGS DID NOT DEPLOY.*AK THE DRIVER SIDE SEAT BECAME DISLODGED AND TURNED SIDEWAYS. *YH

VEHICLE ACCELERATED ON TWO SEPARATE OCCASIONS WHILE DRIVING. VEHICLE TAKEN TO DEALER FOR REPAIRS. *AK *SLC

WHILE TRAVELING APPROXIMATELY 65 MPH IN A 2000, FORD, WINDSTAR RIGHT/REAR CONTINENTAL TIRE, SIZE: P215/70R15, DOT: A3M344C249 EXPERIENCED A BLOWOUT. UPON REPLACEMENT OF TIRE, A TIRE SHOP FOUND A BUBBLE FORMING IN TREAD OF LEFT/REAR CONTINENTAL TIRE, THERE WERE APPROXIMATELY 12200 MILES ON TIRES, AND THEY WERE ORIGINAL EQUIPMENT. *AK *YD

OUR 2000 FORD WINDSTAR WAS REAR-ENDED ON I40 08/10/2000. TRAFFIC SLOWED SUDDENLY, CARS WERE FOLLOWING TOO CLOSELY, STRUCK THE LEFT SIDE OF THE REAR OF OUR VAN AT SPEED. THE FORCE OF THE COLLISION CAUSED THE SEAT BACK TO GIVE WAY, PINNING THE LEGS OF MY 4 YEAR OLD SON BETWEEN THE SEAT AND HIS CAR SEAT. HE WAS UNINJURED, HOWEVER, I SUFFERED SEVERE SOFT TISSUE INJURIES WHEN THE SEAT BACK COLLAPSED. THIS COULD HAVE BEEN A VERY SERIOUS SITUATION HAD MY HEAD STRUCK MY SON.*AK

SEVERE FUEL ODOR GETS INTO VEHICLE DURING HOT WEATHER CONDTION WHILE DRIVING OR PARKING. VEHICLE BEEN TO DEALER ON FOUR OCCASIONS, AND PROBLEM WAS REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

BRAKE PEDAL WENT MOST OR ALL THE WAY TO FLOOR, WITH VERY LITTLE ABILITY TO SLOW VEHICLE, PRODUCING RATTLING NOISE FROM WHEEL. DEALER REPORTS "FAILED RF SENSOR RING, AIR BUBBLES IN BRAKE LINE, REAR BRAKES NEED SOME ADJUSTMENT".*AK

WHEN THE CONSUMER TOOK THE VEHICLE FOR FORD RECALL THE SERVICE PERSON POINTED OUT AN 8-9 INCHES SPLIT IN THE OUTSIDE TREAD AREA OF THE RIGHT FRONT TIRE AND INFORMED CONSUMER THAT THE TIRE WAS UNSAFE TO DRIVE AND DEFECTIVE, CONSUMER IS REQUESTING REIMBURSMENT. (GENERAL TIRES AMRI GS60 P215/70R15). *YH

WIFE WAS DRIVING VEHICLE ON A 2 LANE ROAD WITH NO SHOULDER AT ABOUT 45 MILES PER HOUR. TRANSMISSION ALL OF A SUDDEN WOULD NOT GO INTO GEAR. TRANSMISSION TOTALLY FAILED. THIS WAS ABOUT 2 HOURS AFTER I HAD PICKED UP THE VEHICLE FROM THE DEALERSHIP FOR THE SAME PROBLEM. WHEN I PICKED IT UP THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM, SO THERE MUST NOT BE ANYTHING WRONG. *AK

VEHICLE SHUT DOWN WITHOUT PRIOR WARNING. DASHBOARD PANEL WILL FLASH ON AND OFF, AND VEHICLE WILL BEEP. DEALERSHIP IS AWARE OF PROBLEM.*AK