2004 GMC Envoy Steering Problems

TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.

MY 18 YEAR OLD DAUGHTER WAS DRIVING ON THE PA TURNPIKE AROUND 12 AM ON OCT. 5, 2015. SHE WAS CHANGING LANES, MOVING INTO THE LEFT LANE NEXT TO HER AND THE STEERING WHEEL LOCKED, IT WOULD NOT ALLOW HER TO STRAIGHTEN OUT THE STEERING WHEEL. THE ENVOY DROVE RIGHT INTO THE MEDIAN AT FULL FORCE, SPUN AROUND, AND FLIPPED TWICE. WHEN THE CAR LANDED ON ALL FOUR WHEELS, SHE WAS ACROSS THE LANES OF TRAFFIC. SHE WAS ABLE TO GET OUT OF THE CAR AND TO SAFETY PRIOR TO BEING HIT BY 2 OTHER CARS COMING DOWN THE ROAD. THE ENVOY WAS TOTALED. BY THE GRACE OF GOD MY DAUGHTER MADE IT OUT ALIVE AND IS CURRENTLY EXPERIENCING PROBLEMS WITH HER LEFT KNEE. WE ARE NOT SURE WHY THE STEERING WHEEL LOCKED, UNABLE TO TURN, FORCING HER DIRECTLY INTO THE MEDIAN. IT COULD BE AN ISSUE WITH THE STEERING COLUMN OR WHEELS. THE ENVOY IS CURRENTLY AT A COLLISION YARD IN LEVITTOWN, PA.

STOPPED AT STREET LIKE, LIGHT WENT GREEN STARTED TO MOVE FORWARD AND CAR GOES DEAD. NO LIGHTS ON DASH, NOTHING SHOWING, JUST STOPS ABRUPTLY. AFTER A FEW MOMENTS TRIED RESTARTING CAR AND IT CAME BACK ON WITH CHECK ENGINE LIGHT. P0606 PCM FAILURE CODE DISPLAYED. COULD HAVE BEEN REAR ENDED BY SEMI TRUCK BEHIND ME OR KILLED IF I WAS TRYING TO TURN LEFT AT INTERSECTION. *TR

WE COMPLAINED ABOUT THE TRANSMISSION SLIPPING AT 33,000 MILES AND TAKE IT BACK TO THE DEALER THEY SAY THE CHECKED THE PROBLEM AND REPLACED AN ELECTRICAL COMPONENT, AT 50K WHILE MY WIFE WAS DRIVING ON THE HIGHWAY AT 65MPH LOST THE POWER TRAIN. AFTER MUCH DISCUSSION AND THREE WEEKS THE DEALER FINALLY AGREED TO FIX FOR 500 VICE 3300 WHICH THEY WANTED. A WEEK LATER THE TRANSMISSION IS SLIPPING AGAIN AND NOW WE LOST POWER STEERING AND THE GAS NEEDLE STOPPED WORKING. I HAVE LEFT MESSAGES FOR THE SERVICE MANAGER AT WIESNER GMC IN CONROE TX AND THEY HAVE NOT RETURNED ANY CALLS. I AM NOW TAKING THE VEHICLE TO A DIFFERENT MECHANIC TO TRIED TO GET IT REPAIRED. *TR

I PURCHASED A NEW 2004 ENVOY XUV IN 7/2004. AFTER ABOUT 3 MONTHS OF OWNERSHIP THE STEERING WHEEL STARTED TO MAKE A SQUEAKING NOISE WHEN TURNING OR BEING IN PARK AND TURNING THE WHEEL. WHEN I BROUGHT IN THE XUV FOR AN OIL CHANGE I TOLD THE DEALER ABOUT THE SQUEAK BUT THEY WERE UNABLE TO DUPLICATE THE NOISE THAT DAY. HOWEVER, THE NOISE WAS STILL THERE AND AS THE TIME CAME CLOSER TO THE NEXT OIL CHANGE THE NOISE WAS GETTING LOUDER. IT WAS KIND OF A SCRAPING SOUND. THE DEALER DID HEAR THAT SOUND THAT WAS DESCRIBED AND LUBRICATED SOMETHING IN THE STEERING WHEEL. THE NOISE FADED BUT WAS BACK WITHIN THE NEXT COUPLE OF DAYS. WELL, TODAY I BROUGHT IN THE XUV FOR IT'S SCHEDULED OIL CHANGE AND COMPLAINED ABOUT THE NOISE. THE ANSWER THE GMC DEALERSHIP GAVE ME WAS THAT THIS IS A COMMON DEFECT IN THE ENVOYS AND YUKON AND THERE WAS NOTHING THEY CAN DO TO FIX IT. CHANGING THE STEERING SHAFT WOULD NOT FIX IT AND LUBRICATING IT WON'T WORK EITHER. THE NOISE COMING FROM THE STEERING WHEEL IS LIKE A WINDOW BEING CLEANED WITH A SQUEEGEE. SO, AS OF TODAY...STILL NO RESOLUTION TO THE PROBLEM. *JB

DT: THE CONSUMER COMPLAINED ABOUT A POWER STEERING PROBLEMS. THERE WAS A CONSTANT SQUEAK IN THE STEERING EVEN WHILE THE VEHICLE WAS PARKED. SHE SAID THERE WAS A POPPING NOISE WHILE TURNING RIGHT OR LEFT. THE CONSUMER ALSO HEARD THE POPPING NOISE WHILE GOING OVER SPEED BUMPS. THE SQUEAKING NOISE BEGAN AS SOON AS THE VEHICLE STARTED. THE SERVICE DEALER REPLACED THE POWER STEERING BELT, POWER STEERING GEAR, A LINK AND BUSHING, AND THE DRIVE BELT. ALSO, THE DEALER ADJUSTED THE POWER STEERING PULLEY. THIS DID NOT REMEDY THE PROBLEM, SO THEY REPLACED THE ENTIRE POWER STEERING PUMP. HOWEVER, THE PROBLEM RECURRED. THE DEALER THOUGHT IT MAY HAVE BEEN SOMETHING IN THE FRONT SUSPENSION, SO THEY REPLACED TWO STABILIZER LINKS. THIS STILL DID NOT REMEDY THE PROBLEM. *AK UPDATED 11/29/05. *JB