2004 GMC Envoy Visibility & Wipers Problems

BACK WINDOW SPONTANEOUSLY BUST. 2 TIMES IT AS HAPPEN LESS THEN 1YEAR APART ON MY THIRD WINDOW IT BLEW UP IN MY WIFE'S FACE THE SECOND TIME

HELLO, FIRST OFF, THIS IS NOT A VEHICLE ISSUE OR COMPLAINT. THIS IS AN AFTER MARKET COMPONENT ISSUE REGARDING BOSCH EVOLUTION WIPER BLADES. I PURCHASED BOSCH EVOLUTION ALL SEASON WIPERS FOR MY 2004 ENVOY FROM WOOT.COM AND INSTALLED THEM LAST SUMMER. THEY WORKED FINE UNTIL LAST MONTH WHEN WINTER WEATHER HIT HERE IN NEW YORK STATE. IN COLD WINTER CONDITIONS THREE THINGS HAVE OCCURRED: 1.THE WIPER LATCHES ARE LIFTING UP (RELEASING) ALLOWING THE WIPERS TO NO LONGER BE SECURED TO THE WIPER ARM. MY PASSENGER SIDE WIPER HAS ACTUALLY SEPARATED FROM THE WIPER ARM TWICE SO FAR, AND I HAVE HAD TO PULL OVER TO RETRIEVE THE WIPER FROM THE STREET WHILE AVOIDING TRAFFIC. 2.AND, IN COLD WINTER CONDITIONS THE WIPERS BLADES ARE TAKING A 'SET' THUS SCRAPING THE WINDOW LOUDLY IN ONE DIRECTION INSTEAD OF WIPING THE GLASS IN BOTH DIRECTIONS. 3.ALSO, THE COLD WEATHER IS MAKING THE WIPER BLADES FORM INTO A CURVED SHAPE AWAY FROM THE GLASS, INSTEAD OF BEING FLAT ON THE GLASS. THIS PREVENTS THE WIPER BLADE FROM CONTACTING MOST OF THE WINDSHIELD. I COULD NOT SEE WHERE I WAS GOING BECAUSE THE WIPERS ONLY CLEARED THE WINDOW AT THE TOP AND BOTTOM EDGES BECAUSE ONLY THE ENDS OF THE WIPER BLADE WERE MAKING CONTACT WITH THE WINDSHIELD. I BELIEVE THIS IS A MANUFACTURING DEFECT AND MORE IMPORTANTLY A SERIOUS SAFETY ISSUE. I CONTACTED BOSCH AUTOMOTIVE AND THEY REPLIED THEY ONLY HAVE A 30 DAY WARRANTY ON WIPERS AND I SHOULD CONTACT THE SELLER. BECAUSE OF BOSCH'S I DON'T CARE ATTITUDE I AM CONTACTING THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) REGARDING THIS SERIOUS SAFETY ISSUE. SORRY TO BOTHER YOU WITH THIS ISSUE AND I LOOK FORWARD TO YOUR RESPONSE. THANK YOU FOR YOUR TIME, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT WHILE ATTEMPTING TO CLOSE THE REAR DOOR, THE GLASS SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 196,000.

TL* THE CONTACT OWNS A 2004 GMC ENVOY. WHILE THE VEHICLE WAS PARKED, THE REAR WINDOW SUDDENLY EXPLODED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.

TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE PASSENGER WINDOW ROLLED DOWN INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V248000 (ELECTRICAL SYSTEM,VISIBILITY). THE FAILURE MILEAGE WAS 110,000.

TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT WHILE OPENING THE REAR LIFT GATE GLASS, THE GLASS SHATTERED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 7/30/14*CN THE CONSUMER SUFFERED A CUT ON HER FACE, THE PALM OF HER HAND AND FINGER. UPDATED 08/05/14

SIMPLY DRIVING DOWN A SMOOTH ROAD, NO BUMPS, AND REAR HATCH GLASS SHATTERED. I'VE READ HUNDREDS OF COMPLAINTS ABOUT THIS HAPPENING TO OTHER PEOPLE'S ENVOYS. AT FIRST I THOUGHT SOMEBODY SHOT OUT MY WINDOW BECAUSE WHO HAS EVER HEARD OF A WINDOW JUST EXPLODING FOR NO REASON. WELL, APPARENTLY GMC FOUND A WAY TO MAKE WINDOWS, "JUST EXPLODE", AND THEN WEASELS THEIR WAY OUT OF PAYING TO FIX THIS EMBARRASSMENT OF AMERICAN ENGINEERING. FROM WHAT I'VE READ GMC HAS REFUSED ALL CASES COMPENSATION FOR THIS PROBLEM, SO I CAME HERE TO VOICE MY FRUSTRATION BECAUSE I DON'T HAVE $795 TO FIX MY TRUCK. I AM WONDERING IF THIS PROBLEM SHOULD BE CONSIDERED FOR A CLASS ACTION LAWSUIT. MY 1999 VW JETTA WAS PART OF A CLASS ACTION LAWSUIT BECAUSE THE GROUND EFFECT TRIM WOULD GET CAUGHT ON PARKING BLOCKS AND CAUSE DAMAGE, BUT THIS WINDOW EXPLODING IS A MUCH MORE SERIOUS PROBLEM. SO I WILL CALL GMC ON JAN.2 WHEN OFFICES OPEN BACK UP, AND DEPENDING ON HOW THAT GOES I MIGHT CALL UP A BUDDY WHO PRACTICES LAW TO SEE WHAT THE CHANCES ARE FOR A CLASS ACTION SUIT. *TR

TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT THE REAR WINDOW GLASS SHATTERED IN PIECES WHILE THE WINDOW WAS CLOSED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT HAND. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 123,009. .... UPDATED 02-20-13 *BF THE CONSUMER STATED THE MANUFACTURER STATED THERE WERE NO ACTIVE RECALLS AND DID NOT OFFER ANY ASSISTANCE. UPDATED 02/21/2013 *JS

LAST EVENING OUR FAMILY LOADED INTO THE ENVOY AND MY SON OPENED THE HATCH HALFWAY AND REALIZED HE FORGOT SOMETHING AND RAN TO GET IT. THE CAR WAS NOT RUNNING YET. WE HEARD A LOUD "BOOM" AND GLASS SHATTERING AND HOPPED OUT. THERE WAS GLASS ALL OVER OUR DRIVEWAY AND EVEN PIECES UP TO SEVERAL YARDS AWAY. THE GLASS ON THE HATCH HAD EXPLODED. IT WAS EXTREMELY SCARY AND WE WERE SO RELIEVED THAT MY SON HAD NOT BEEN STANDING RIGHT THERE AND THAT THE HATCH WAS PARTIALLY OPEN SO THE GLASS DIDN'T BLOW TOWARD MY REAR FACING INFANT, TODDLER AND 8 YEAR OLD SON ALREADY LOADED IN THE CAR. LUCKILY NO ONE WAS INJURED BUT MY CHILDREN DID LATER CUT THEMSELVES ON SHARDS OF GLASS THAT MADE IT OVER TO THE YARD. THE WHOLE EXPERIENCE WAS INCREDIBLY UPSETTING. EVEN OUR NEIGHBOR CAME TO HELP. WE ARE EXTREMELY CONCERNED ABOUT OUR CHILDREN'S SAFETY IN THIS VEHICLE. OUR INSURANCE COVERS THE COST AFTER OUR $500 DEDUCTIBLE, HOWEVER, WE ARE AFRAID THE WINDOW WILL BLAST OUT AGAIN AND AFRAID ESPECIALLY FOR OUR REAR FACING INFANT AND SONS RIDING IN THE VERY BACK. I CANNOT IMAGINE WHY A RECALL HAS NOT OCCURRED SINCE THIS APPEARS TO BE AN ISSUE OTHERS HAVE EXPERIENCED. *JS

TL* THE CONTACT OWNS A 2004 GMC ENVOY EX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATE 25 MPH, THE WINDSHIELD WIPERS ACTIVATED WITHOUT INTENT. THE CONTACT DISABLED THE FUSE AND THE WINDSHIELD WIPERS BECAME INOPERATIVE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

THE BACK WINDOW ON MY GMC ENVOY 2004 EXPLODED WHEN MY SON WAS CLOSING IT. THANK GOODNESS THE GLASS PIECES HIT AND CUT HIS FOREHEAD AND HAND AND NOT HIS EYES! *TR

ON A COLD CLEVELAND OHIO DAY, I STARTED MY 2004 GMC ENVOY AND TURNED ON MY REAR DEFROST, AND ABOUT 5 MINUTES LATER MY REAR WINDOW JUST EXPLODED! I WAS ON THE HIGHWAY, AND THE SOUND WAS LIKE A GUNSHOT, AND IT NEARLY CAUSED ME TO GET INTO AN ACCIDENT, BUT I MANAGED TO PULL MY CAR OFF THE ROAD SAFELY. *TR

TURN SIGNAL FAILED AND WOULD FREEZE, OR WOULD ACTIVATE THE 4-WAY HAZARD LIGHTS. THE DEALERSHIP REPLACEED THE RELAY SWITCH. APPROXIMATELY ONE-TWO MONTHS LATER WINDSHIELD WIPERS CAME ON WITHOUT THE SWITCH BEING TURNED ON AFTER I HAD CLEARED MIST FROM WINDSHIELD ,AND WILL NOT TURN OFF, ALMOST CAUSED COLLISION. THE DEAKER SAID THE INTERNAL MODULE RUPTURED.

I EXPERIENCE EAR PAIN IF I DRIVE WHILE ALL WINDOWS ARE DOWN. (PARTICULARLY THE BACK WINDOWS). Y REAR WINDSHIELD WIPER FAILED TO WORK FOR NO REASON. THE NEXT TIME I GOT INTO THE CAR, IT WORKED. *AK

WHEN IT RAINED THE CONSUMER NOTICED IT LEAKED INTO THE VEHICLE. THE CONSUMER MADE CONTACT WITH THE DEALER ON FIVE SEPARATE OCCASIONS. THE CONSUMER STATED THAT RAIN WAS COMING THROUGH THE WINDSHIELD. *AK THIS PROBLEM WAS NOTICED WHEN THE VEHICLE WAS FIRST PURCHASED. THE PASSENGER SIDE FRONT FLOOR WOULD GET WET WHEN IT RAINED. THE CLIPS WERE NOT SEALING THE PILLAR AND THE WINDSHIELD LEAKED. BULLETIN#030857004. *SC *JB

2004 GMC ENVOY SAFETY ISSUE WITH THE INTERIOR REAR VIEW MIRROR. CONSUMER STATES THAT THE PLASTIC RING THAT HOLDS THE MIRROR FIRM HAS BROKEN. SMALL PIECES OF THIS HAVE BEEN FOUND ON THE FLOOR. SHE STATES THAT THE MIRROR WILL NOT STAY IN POSITION. *KB *JB