2018 Honda CR-V Complaint Log

While driving on the interstate highway, I noticed that my steering wheel was sticking in one position and small adjustments in direction were causing a jerking moment in the car's trajectory. This issue began with approximately 34000 miles on the vehicle and was most notable on the highway where small adjustments to the direction of travel were required. This issue has become increasingly worse with time and is noticeable now even in city driving. I researched the issue and found a recall for some Civics and CRVs titled Steering: Electric Power Assist (Recall Date:2018-09-26, #18V663000). I have been told by Honda that my car was not affected by this recall, but my car has the problem! Vehicle has 37700 miles on the odometer now with an appointment for diagnosis and repair later in June. Obvious safety issue!

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving at approximately 70 MPH, several unknown warning lights were illuminated. The contact stated that the vehicle lost motive power. The contact depressed the accelerator pedal; however, the vehicle failed to respond. The contact was able to pull off the roadway. The contact stated that her husband arrived to help and was able to restart the vehicle but was not able to exceed 20 MPH while driving. The contact stated that the vehicle was driven to an independent mechanic who stated that the vehicle had an open recall, NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline), and referred the contact to a dealer. The contact drove the vehicle to a dealer who diagnosed the vehicle and determined that the fuel injectors had failed and needed to be replaced. The vehicle was not repaired. The contact called the independent mechanic who advised that the fuel injectors were part of the fuel system and that a fuel pump failure would affect the fuel injectors. The failure mileage was approximately 63,000. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact stated that several unknown warning lights illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the turbocharger needed to be replaced. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The contact related the failure to the recall. The manufacturer was made aware of the failure and confirmed that the vehicle was not under warranty. The failure mileage was approximately 71,000. Parts distribution disconnect.

The steering is sticky feeling, when you make a small adjustments left or right it feels like the steering is sticking

steering is sticking and vehicle wanders when driving down a straight road.

The contact owns a 2018 Honda CR-V. The contact stated that while driving at various speeds and turning the steering wheel in either direction, the steering wheel was jerking abnormally and sticking. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the steering gear box was faulty and needed to be replaced; however, the parts need to repair the vehicle were on back order. The vehicle was not yet repaired. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V663000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 70,000.

All of the warning lights came up on my dash and stayed on for almost 24 hours on this most recent occasion of this problem indicating that there was all of the following: emissions systems problem, brake system problem, power steering system problem, VSA problem, hill start assist problem, adaptive cruise control, problem, road departure mitigation, and hill start assist problem. This was approximately the 5th time that this has happened. The problem occurred when I turned the car back on and started to drive after it had been turned off for 10 minutes. This problem seems to be triggered by 2 different events: either idling (like in a drive thru line for a long time) the car, or, after starting the car after it has been turned off of a short period of time. The previous incidence of this problem was on January 7, 2024.

The contact owns a 2018 Honda CR-V. While the contact's mother was driving at an undisclosed speed, the vehicle stalled and lost motive power. The vehicle was towed to the dealer where it was diagnosed with a failed fuel pump. The contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired. The contact was informed that DTC: P0087, referred to the fuel pump failure. The contact's mother had received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the recall repair had not yet been completed. The contact was informed that the recall repair was closed in the database. The manufacturer was made aware of the failure and informed the contact that the NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) had been removed according to the manufacturer database. The failure mileage was approximately 135,000.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Had cruise control engaged at 80 mph. Passing semi truck going uphill when car lost power to engine. No gas to engine when pressing gas. Was able to steer car and brake off interstate road. Turned off car. Turned on again and no warning lights on vehicle indicating issue.

The contact owns a 2018 Honda CR-V. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that the steering wheel was stuck. The contact stated that the failure was intermittent; however, the failure had since become a persistent failure. The vehicle was taken to the dealer where it was diagnosed with rack and pinion failure. The contact was informed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall; however, the VIN was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 70,000.

SUDDEN PHANTOM BRAKING WITHOUT WARNING IN MY 2018 HONDA CRV. I WAS DRIVING ~40-45 MPH ON LOCAL RESIDENTIAL STREET I FREQUENTLY TRAVEL ON; SUNNY, DRY DAY, 55 DEGREES, NO ADVERSE WEATHER. NO VEHICLE IN FRONT OF ME AND ONE TRUCK TO MY RIGHT SIDE IN HIS LANE. NO OBSTACLES IN LANE. MY CAR SUDDENLY AND WITHOUT ANY WARNING LIGHT AT ALL BRAKED EXTREMELY HARD TO A FULL STOP. EVERYTHING IN MY CAR WENT FLYING FORWARD. HUSBAND AND SMALL DOG WERE IN BACK SEAT; HAD HUSBAND NOT BEEN HOLDING OUR SMALL DOG, OUR DOG WOULD'VE FLOWN FORWARD. I HAD NOT APPLIED ANY BRAKING AT ALL, WAS SIMPLY DRIVING ON A STRAIGHT ROAD. THIS INCIDENT WAS EXTREMELY DANGEROUS. HAD A CAR BEEN BEHIND ME, WE'D HAVE HAD SEVERE REAR-END COLLISION WITH POSSIBLE HARM OR LOSS OF OUR LIVES. I'M NOW READING ONLINE THAT THIS IS A HIGHLY DANGEROUS "GLITCH" THAT WAS INVESTIGATED AS "PHANTOM BRAKING" IN 2022 BY NHTSA, BUT NO RECALL EVER RESULTED -- HOWEVER, MAZDA AND TESLA EXPERIENCED SAME ISSUES IN 2022 AND RECALL WAS DONE WITH MAZDA VEHICLES. NOW I READ THAT AS OF MARCH 2024 A NEW NHTSA INVESTIGATION IS BEING DONE RE: HONDA PASSPORTS AND HONDA INSIGHTS. I DO NOT WANT TO BE DRIVING 70 MPH AND HAVE A HORRIFIC ACCIDENT THAT COULD KILL ME BECAUSE THIS HAS NOT BEEN DEALT WITH BY NHTSA FULLY! I CALLED MY HONDA DEALER WHEN I ARRIVED HOME AND HE GAVE ME HONDA NATIONAL CUSTOMER PHONE # AFTER BRUSHING OFF THE INCIDENT; SAID HE'S NOT HEARD OF THIS BEFORE. I TOLD HIM TO GOOGLE COMPLAINTS OF PHANTOM BRAKING IN 2018-2019 HONDA CRVS AND ACCORD SEDANS. I TAKE EXCELLENT CARE OF MY 2018 HONDA CRV; HAS ONLY 13,530 MILES TO DATE AND IS IN EXCELLENT CONDITION. I WILL NOT DRIVE IT UNTIL I HAVE RESOLUTION TO THIS HIGHLY DANGEROUS SAFETY DEFECT IN THESE HONDA VEHICLES! I HAVE READ THERE HAVE BEEN CRASHES, FIRES, AND INJURIES FROM PHANTOM BRAKING IN HONDA VEHICLES. HOW MANY DEATHS OR LAWSUITS WILL IT TAKE TO HAVE THIS HONDA DEFECT RECALLED AND FIXED?! 1.7 MILLION CARS AFFECTED AS OF THE 2022 INVESTIGATION! 250000 WITH NEW 2024 INVESTIGATION!

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact stated that while attempting to start the vehicle, the vehicle hesitated to start and made an abnormal sound. No warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

Dealer states recall repair cannot be completed due to lack of parts.

I was driving on the highway at a speed of 65-70 MPH. The car's adaptive cruise control was set and keeping pace. Suddenly, every light on the dash turned on with the adaptive cruise control and lane assist turning off. Luckily my hands were on the wheel and the car didn't leave the lane. Eventually, this was diagnosed and attributed to faulty fuel injectors. This seems to be a common problem with the 2017 model Honda CRVs and luckily for me, ended safely. But if this was my wife or kid driving, it could have ended poorly. I still ask why is the fuel injector issue, which makes the car engine run more rich, connected to the cruise control / lane assist software that can result in a safety problem.

2018 Honda CR-V has had the automatic emergency braking system engaged about 6x so far while driving on the highway when no other vehicle was in sight. I would be driving and then the auto brake system would kick in and slow the truck down or just completely stop.

The contact owns a 2018 Honda CR-V. The contact stated that the navigation system was jumping and skipping. The contact stated while depressing the accelerator pedal, the vehicle lunged forward. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 90,000. Parts distribution disconnect.

Several months ago, I noticed my steering wheel was sticky. While driving it is clearly difficult to turn the wheel. So I bought new tires and had a wheel alignment. The problem continues. I have just over 42,000 miles on the CRV and was under 40,000 when I noticed the problem. I just took it into the dealership and was told it was gear box issue that they are aware of and that would cost me over $3,000 to fix. When I googled this, I found that there are many complaints about this issue. Honda should recognize this problem and recall affected cars.

The contact owns a 2018 Honda CR-V. The contact stated while driving 45 MPH, the vehicle stalled without warning. The vehicle was able to be restarted. The vehicle was taken to a local dealer but was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the VIN was included in the recall; however, the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was concerned for his safety and discontinued driving the vehicle. The manufacturer was not notified of the failure. The approximate failure mileage was 79,000. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact stated that the vehicle hesitated while starting. While pressing the Push-to-Start button, the vehicle failed to start immediately. The contact had to depress the Push-to-Start button again for the vehicle to start. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 74,000. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that on several occasions the vehicle failed to properly accelerate while depressing the accelerator pedal. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 26,000. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated, and the vehicle decelerated unintendedly. The vehicle was diagnosed by an independent mechanic with a short circuit in the electrical system. The battery was replaced. The contact stated that on another occasion while driving, several unknown warning lights illuminated, and the vehicle decelerated again. The vehicle was taken to a dealer and was diagnosed with a misfire in cylinder #1. The vehicle was not repaired. The manufacturer was made aware of the failure and directed the contact to the NHTSA Hotline. The failure mileage was approximately 38,000.

See attached document for complaint.

Steering sticks at highway speeds, particularly around curves. While driving on the highway I noticed around curves that instead of the steering wheel straightening out on it's own (or with very minimal effort) the steering would stick and I had to force it out of that stick. It was very alarming at first and frankly terrifying with how badly it was stuck. I did have the lane keep assist on so I thought maybe it was that, however I have since been driving this vehicle without the lane keep assist and although it doesn't stick as badly, it does indeed still stick. This issue occurs nearly each time I am going around a curve, sometimes when I am making slight turning maneuvers like lane switches, and rarely while going straight. The exception to that last one is when I have the lane keep assist on, then sometimes it will stick even when going straight. Now, before you start thinkin that this is somehow user error and I am unaware of how these systems are supposed to work. I was a service advisor for Honda for several years, I have driven many Hondas and many other vehicles with these types of systems; this is NOT supposed to happen and this is NOT normal. I have driven this car for just over a year and put over 20K miles on it and there is a distinct difference between normal operation and when the issue occurs. Additionally, there is a metal-on-metal clunk and what I think sounds like a very slight grind when turning the steering wheel fully to the left and right that comes from the steering box and you can feel that the steering wants to push you back in to the opposite direction. I believe that there is a connection between the steering and the lane keep assist for this issue and that it's related to Service Bulletin 18-103. However, I have not yet had this vehicle diagnosed at the dealership since I no longer work at Honda and I do not want to pay their diagnostic fee.

 The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number:  23V858000 (Fuel System Gasoline) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The contact stated that on several occasions when the vehicle was started, the vehicle began shaking. The contact stated that on one occasion when the vehicle was started, several unknown warning lights, including the check engine warning light, were illuminated. Additionally, the contact stated that on several occasions while stopped, the vehicle lagged while attempting to accelerate for several seconds and then operated as intended. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel injectors needed to be cleaned, and the spark plugs, and fuel induction kit needed to be replaced. The vehicle was repaired each time, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 93,786.

The display will be functioning properly and then start flashing to brightness and road map gets changing display of road way. also screen goes all black or partially black.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

My concern is that I have to wait 7 months or more for the part needed to be produced. Is this safe? Is this a "timely" response to my recall?

All electrical warnings spontaneously engaged on the panel; disabling cruise control and adaptive tools (emergency braking, lane warming, 3rd party vehicle encroachment, etc). The car drives fine. Has happened 6 times in the last 2 years. Either spontaneously resets when I turn the car off and then on, or I have to disengage the battery to reset everything.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure. The contact stated while driving approximately 65 MPH, the vehicle started losing motive power while depressing the accelerator pedal. The contact was not aware of any warning lights being illuminated. The contact was able to exit the highway, but while stopped at a traffic signal, the vehicle stalled. The contact restarted the vehicle and drove to the residence. The contact called a local dealer and was advised to drive the vehicle in for a diagnostic test. The vehicle was not taken to the dealer to be repaired. The failure mileage was approximately 42,000. VIN tool confirms parts not available.

I own a 2018 Honda CRV. As I drive highway speeds I experience a “sticky” steering wheel. I had it diagnosed and a steering gear box replacement was recommended at a price of $2979.86. The dealer said they’d call when they had the part and after a followup phone call be me they said the part still hadn’t arrived. To this date I’ve never heard back from them. Honda has recalled 1.5 million 2022-2025 Honda models with this condition but obviously mine is not included. When I called customer service they explained that the recalls were focused around which manufacturing plants made the cars under recall and my year/model Honda was not from those manufacturers. Yet I have the same issue. I don’t think it fair or right that I have to pay upwards of $3000.00 when Honda has recalled others and with no charge to the owners.

I am currently shopping for a Honda CRV when I learned that the vehicle has an active recall that has yet to be addressed. When looking into it further and contacting the local Honda dealership, they notified me that they would be unable to handle my request for service (should I decide to purchase the vehicle) until sometime in the fall. It is currently March. Half a year is a long time to wait for repair to a vital system of the car I read so many positive things about. I called other Honda dealers in my area and received the same response for the issue. Am I crazy for thinking that half a year is a long time to wait for a fix to a problem that could immobilize my potential car every time I turn the ignition or even while I’m driving?

Purchased vehicle March 6,2024. On the test drive I noticed some front end passenger issues and jerking of steering wheel while driving. I was assured it was a tire issue and alignment. I put new pads, rotors, calipers on front end and bought new tires. Car is still jerking from side to side while trying to steer no matter the speed but worse over 50 MPH.

While driving the entire driving assist system warnings started flashing (lane assist, blind spot, ACC, etc.) resulting in a solid system break light, with none of the safety features functioning. In addition to being very distracting while driving, had I not noticed the warning lights going off , I would not have known that the safety system was off. It is very easy to miss while focusing on driving in a rainy day like today. I am writing to you directly since the last time I emailed Honda about a confirmed SW bug that results in the screen going dark, they told me it is not a safety issue and requested $180 for a SW update. When your screen goes dark when you are driving after changing the brightness on its own, and you don't see the backing off warnings, or camera, I would say it is a safety issue. While I am not writing about this specific issue, I don't trust Honda to do an honest assessment. I am unaware if Honda researched this issue yet, but have seen reports online about this issue.

Unexpected braking while driving in city traffic. Brake pedal was untouched while driving at about 30 MPH...we were lucky no other vehicles were following!

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V158000 (SEAT BELTS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle was restarted. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 100,000. VIN tool confirms parts not available.

All the warning lights came on at once.but car drives ok

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact was unaware of any warning lights being illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unavailable. Parts distribution disconnect.

Please reference NHTSA recall # 23V-858. In the Remedy section of the NHTSA recall description it states, 'The dealer will replace the fuel pump module with an improved part.' The actual recall notice states 'The replacement parts needed to repair your vehicle are not currently available but are expected to be available in the fall of 2024'! Honda lists this as an IMPORTANT SAFETY RECALL and failure of the pump may result in a crash or injury. I'll have to drive my CR-V for the next, at least, 6 months facing this possibility. This is unacceptable and I'm hoping you can help resolve this. Regards, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

About one month ago I began to notice an unusual “kicking” sensation in my vehicle’s steering wheel associated with a “clicking” sound. It has gotten worse since then. I brought my vehicle to my mechanic where a faulty electronic power steering assembly was diagnosed. I was informed by them that this is an issue with many of the Honda CRVs made in 2022 and prior. Mine is a 2018. The cost of the repair is several thousand dollars. I have been advised by my mechanic to avoid unnecessary driving, especially on the freeways as this assembly could fail at any time. The replacement part is apparently very difficult to get even from Honda dealerships.

The contact owns a 2018 Honda CR-V. The contact stated that while attempting to start the vehicle, the vehicle cranked but failed to start. After several attempts, the vehicle started. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The dealer informed the contact of a diagnostic test and associated fees; however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 44,000. Parts distribution disconnect.