2019 Honda CR-V Air Bags & Restraints Problems

The contact owns a 2019 Honda CR-V. The contact stated that while pulling into the street, the light was green, and she noticed a vehicle coming in fast into a turning light, and when he turned, she braced for impact. The contact stated she was in the left lane and got pushed all the way to the right lane during the crash. The air bags deployed, but upon impact to the head, the air bag exploded and instantly felt burning in her stomach, her hand, and all the way up to her shoulder. The vehicle was not drivable. The vehicle was towed to a local Bodyshop. A police report was filed. The driver was the only occupant. The injury sustained was a burn on the left arm and stomach, and pain in the neck and back. There was medical treatment for the injuries. The dealer was not notified. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 98,000.

The contact owned a 2019 Honda CR-V. The contact stated that while her husband was driving at approximately 15 MPH, and as he was making a left turn onto a side street, another vehicle ran a stop sign and crashed into the center of the vehicle on the driver's side. The contact stated that the side air bags did not deploy. The contact stated that the police were called and wrote a report. The contact stated that there were no injuries. The vehicle was towed to an impound lot. The manufacturer was not informed of the failure. The failure mileage was 53,519.

The driver seatbelt failed to lock when rear end collision occurred and drivers face slammed into steering wheel. The steering wheel airbag failed to deploy when the car rear ended the vehicle in front of them. Drivers safety was jeopardized and now has severe concussion. Repair center stated seatbelt showed zero signs of locking and air bag should’ve deployed. Vehicle was inspected by insurance and was deemed a complete loss. No warning lights sounds or messages went off when vehicle was rear ended and front end collision.

The passenger side seat weight sensor assembly failed. It is available for inspection. The vehicle has been inspected and repaired by a certified Honda dealer. The airbag light stayed on beginning in December 2023. The SRS warning light came on in March 2024. This defect was subject to a recall of CRV’s manufactured from 2020 to 2022. We believe the 2019 vehicles were affected also and should have been part of the recall. Honda has recognized this problem and has reimbursed us $800 of the $1758.68 of the repair bill.

The contact owned a 2019 Honda CR-V. The contact stated that while driving at 45 MPH he experienced a syncope before the crash, and the vehicle struck a telephone pole head-on. The air bags in the vehicle deployed all except the rear driver side. The contact and the rear driver-side passenger were transported to the hospital by an ambulance. The contact had a broken left hand, 3 broken ribs, seatbelt injury, partial lumbar herniation, and left shin was bruised and had an open wound. The front passenger left the scene and did not receive medical treatment until the following day, they suffered a broken right wrist. The rear passenger sustained a broken spine, massive internal injuries that required emergency surgery, and a bruised kidney however she succumbed to her injuries 3 weeks later. A police report was filed. The vehicle was towed to the Impound lot. The insurance company towed the vehicle and deemed it totaled. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000. The VIN was unavailable.

When passengers are sitting in the rear seats, the driver side shoulder belt crosses the buckle of the center passenger's belt. This makes the center belt difficult to release in an emergency. I brought the car to the dealer and the analysis was that four other cars of this model were identical. I guess it's designed in.

Travelling appoximently 25-30mph when the vehicle in front of me, towing a small camper, stopped suddenly to avoid a suddenly stopped vehicle in front of them, causing me to rear-end them at appoximently 15-20mph. My airbags did not deploy

My wife was on her way to work and she hit a deer. The damage estimate is approximately 5000.00 to the right front end. With that much damage the air bags should have deployed but failed to do so

15 mm bolt head that holds driver side seatbelt in place fell off without warning or manipulation of bolt. This occurred when seatbelt was being removed while vehicle was at a stop.

TL* THE CONTACT OWNS A 2019 HONDA CR-V. CONTACT STATED THAT THE REAR PASSENGER'S MIDDLE SEAT BELT BUCKLE CLIP FAILED. THE CONTACT STATED THAT THE BUCKLE WAS INSTALLED IN THE REVERSE POSITION. THE CONTACT'S GRAND CHILD'S CAR SEAT CAR SEAT WAS LOCATED IN THE MIDDLE REAR SEAT WHERE THE DEFECTIVE CLIP AND BUCKLE WAS INSTALLED. THE CONTACT USED THE MIDDLE PASSENGER SEAT BELT AND CLIPPED IT INTO THE RIGHT REAR PASSENGER'S SEAT BUCKLE. THE CONTACT TOOK THE VEHICLE TO GILLMAN HONDA SAN BENITO (1801 INDUSTRIAL WAY, SAN BENITO, TX 78586, (956) 361-3700) AND WAS INFORMED BY THE MECHANIC THAT SEAT BELT FAILURE COULD NOT BE CORRECTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.*DT*JB

When the car turns on, the message of “passenger air bag off”. I weigh over 100 pounds and sit properly. When the car was under warranty, I took the car to the dealer for this air bag problem. After waiting over 3 hours, I was told to come back and the part was not available. I thought there was a switch to turn on air bags, but I left the dealer in Avondale, AZ and went home. The problem continues.

VERY UNSAFE SEATBELT CONFIGURATION. THE 2019 HONDA CRV IS ADVERTISED AS A FIVE PASSENGER VEHICLE. WITH THE CONFIGURATION OF THE SEATBELTS IN THE BACKSEAT THE SEATBELTS HAVE TO CROSSOVER EACH OTHER TO SEAT FIVE PEOPLE. WHAT I MEAN BY CROSSOVER EACH OTHER IS THE THE ACTUAL BUCKLE YOU SNAP THE SEATBELT INTO ARE REVERSED SO IN ORDER TO USE THE MIDDLE OR FIFTH SEAT BELT IT HAS TO CROSSOVER OR UNDER ONE OF THE OTHER SEATBELTS INTO TO TO SECURE THEM. I SPOKE TO THE HONDA DEALERSHIP ABOUT THE PROBLEM AND THEY SAID THE CAR WAS DESIGNED THAT WAS AND THERE WAS NOTHING TO CORRECT. ESSENTIALLY IT IS A FOUR PASSENGER CAR UNLESS YOU WANT TO RISK BUCKLING PEOPLE IN WHAT APPEARS TO BE AN UNSAFE WAY.

I HIT A LARGE DEER ON THE INTERSTATE HIGHWAY AT A SPEED OF 60 TO 65 MPH. THERE WAS CONSIDERABLE DAMAGE TO THE FRONT OF THE CAR. I HAVE PICTURES. THE AIRBAGS DID NOT DEPLOY. THERE WERE 2 PEOPLE IN THE CAR, NO ONE WAS HURT. *TR

I JUST HAD A HIGH CAR ACCIDENT AND MY AIRBAG DID NOT DEPLOY BUT THE OTHER CAR DID. MY CAR IS A TOTAL.

ON OCT 5, 2019, OUR NEW 2019 CRV WITH ONLY 178 MILES DISPLAYED A DASHBOARD WARNING - AIRBAG SYSTEM (SRS) PROBLEM WHILE DRIVING.. WE STOPPED, SHUT OFF THE CAR AND THEN RESTARTED. WITHIN MINUTES, THE WARNING REAPPEARED. WE RETURNED HOME AND MAD AN APPOINTMENT WITH HONDA SERVICE FOR OCT 7, 2019. ON OCT 6, 2019, WHILE DRIVING , THE WARNING AGAIN SHOWED ON THE DASHBOARD. WHEN WE GOT TO THE SERVICE DEPARTMENT ON OCT 7, THE WARNING WAS SHOW2ING ON THE DASHBOARD. AFTER THE SERVICE INSPECTION, WE WERE TOLD THE PROBLEM WAS A LOW VOLTAGE CODE, THAT IT HAD BEEN RESET AND THE WARNING NO LONGER SHOWED WHILE THE CAR WAS AT A STANDSTILL IN THE SERVICE BAY. WITHIN 5 MILES OF LEAVING THE DEALERSHIP, THE WARNING REAPPEARED. WE RETURNED TO THE SERVICE DEPARTMENT AND THE PROBLEM WAS REEXAMINED. WE WERE THEN TOLD THAT THE PROBLEM WAS A BAD AIRBAG. IT WOULD TAKE 4 DAYS FOR THE NEW BAG TO GET THERE AND WE WOULD HAVE TO RETURN FOR THE REPLACEMENT.. WE DID NOT GET A NEW SERVICE STATEMENT PRINTOUT. THE WARNING AGAIN SHOWED ON OUR RETURN HOME.

TL* THE CONTACT'S PARENTS OWN A 2019 HONDA CR-V. WHILE THE CONTACT'S MOTHER WAS DRIVING 35 MPH, SHE APPROACHED AN INTERSECTION AND THE BRAKES COMPLETELY FAILED. IN ORDER TO AVOID OTHER VEHICLES, THE DRIVER SWERVED OFF THE ROAD AND COLLIDED WITH A POLE. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR OR AFTER THE FAILURE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT'S MOTHER WAS TAKEN TO THE HOSPITAL AND TREATED FOR WHIPLASH. THE DRIVER WAS ALSO TREATED FOR BACK AND NECK PAIN AS WELL AS ELEVATED BLOOD PRESSURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW YARD AND WAS EVENTUALLY TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE VEHICLE WAS NOT DESTROYED. PRIOR TO THE CRASH, THE CONTACT'S MOTHER RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE VEHICLE WAS SERVICED AT ROUTE 22 HONDA (75 US-22, HILLSIDE, NJ 07205, (973) 287-4742). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 09923297. THE CONTACT WAS INFORMED THAT A REPRESENTATIVE WOULD CALL HIM BACK TO OBTAIN MORE INFORMATION. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 7,175.

RE: NHTSA RECALL # 19V-383. MANUFACTURER RECALL # R4S DATED MAY 21, 2019. STEERING WHEEL CORE REPAIR. MY LOCAL HONDA DEALER, FLOW HONDA OF BURLINGTON, NC STILL DOES NOT HAVE PARTS/TOOLS FOR THE REPAIR AS OF SEPTEMBER 18,2019. THEY STATE THAT THEY DO NOT HAVE AN ESTIMATE WHEN PARTS/TOOLS WILL BE AVAILABLE. AS OF SEPTEMBER 24, 2019 I HAVE NOT HAD ANY PROBLEMS RELATING TO THIS RECALL. I AM REPORTING THIS BECAUSE I FEEL IT IS TAKING A LONG TIME FOR THE REPAIR TO BE PERFORMED FOR A RECALL OF THIS MAGNITUDE.

MY HUSBAND AND I WERE SITTING IN THE BACK SEAT OF OUR 2019 CR-V AND NOTICED THAT THE SEAT BELT INSERTS ON THE SEAT DIRECTLY BEHIND THE PASSENGER AND MIDDLE SEAT WERE IN THE WRONG POSITION. IN ORDER TO BUCKLE THE MIDDLE SEAT WE HAVE TO PULL DOWN THE STRAP FROM THE TOP AND CONNECT ONE BUCKLE DIRECTLY NEXT TO THE SEAT BELT INSERT FOR THE LEFT PASSENGER SEAT BELT. SO WHEN WE TRY BUCKLING BOTH THE MIDDLE SEAT AND THE REAR LEFT PASSENGER SEAT BELT THEY ARE TWISTED AROUND ONE ANOTHER, MAKING IT UNSAFE TO TRAVEL WITH THREE PASSENGERS IN THE BACK AT A TIME. WE HAVE GONE BACK TO HONDA IN ORDER TO GET THE ISSUE RESOLVED BUT WERE UNABLE TO DUE TO THE FACT THAT ALL OF THE 2019 CR-V MODELS WERE LIKE THAT. WE BELIEVE THIS IS A SAFETY ISSUE. WE OFTEN NEED TO TRAVEL WITH THREE PEOPLE IN THE BACK SEAT AND THIS IS TRULY AN INCONVENIENCE FOR US, ON TOP OF IT SIMPLY NOT BEING SAFE. WE DIDN'T THINK WE'D HAVE TO CHECK THE BACK SEAT SEATBELTS WHEN WE PURCHASED THE VEHICLE, WE'VE NEVER HAD AN ISSUE LIKE THIS IN ANY OF OUR PREVIOUS CARS.

The contact owns a 2019 Honda CR-V. The contact stated that while his wife was seated in the passenger’s side front seat, the air bag sensor intermittently failed to recognize her in the seat causing the air bag off warning light to be illuminated. The contact notified the dealer of the failure and the dealer informed him that unless they could duplicate the failure, they could not diagnose or repair the vehicle. The manufacturer was notified of the failure and provided a case number. The vehicle was not repaired. The failure mileage was approximately 1,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HILLSIDE HONDA (13907 HILLSIDE AVENUE, JAMAICA, NY 11435, (718) 657-7810) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.