2019 Honda CR-V Body & Structure Problems

The contact owns a 2019 Honda CR-V. The contact stated that while driving 60 MPH, there was a scraping sound coming from underneath the vehicle. After stopping to inspect the vehicle, the contact discovered that the oil shield guard plate located underneath the vehicle had become unsecured and was dragging on the road. The shield guard was removed from the vehicle. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure. The failure mileage was 54,322.

Engine RPM surged while nose- in parking with foot on brake, causing vehicle to unexpectedly jump the parking barrier and hit a steel sign post, incurring $3,300 cosmetic damage to left front of vehicle. Pressed harder on brake to stop. Cost estimate obtained, complaint filed with American Honda.

On Wednesday, [XXX], the sunroof glass of my 2019 Honda Cr-V Ex spontaneously exploded while driving on the highway. There was a startling loud sound that rendered me shocked while driving! It caused me to take my eyes off the road to look around my vehicle and in the rear-view mirror to see what had happened. Nothing hit the vehicle! Luckily, there were no other vehicles nor pedestrians nearby. I maintained staying in my lane, but I was completely distracted by the sound, this could have been dangerous! Also luckily, the interior sunroof shade was closed or I'd have been showered in broken glass. The service manager at the dealer I called, Greensboro Honda, said "I'm not going to lie, I have heard of this happening before". There are many reports of this happening online and, according to news station reports, an NHTSA investigation that was closed in 2021 citing that it “has not identified sufficient evidence of a safety-related defect in the subject sunroof.” On the same day the incident occurred, my vehicle was inspected by the Service employees of Honda of Greensboro, NC. They refused to fix the problem b/c the 'Area Manager", against the recommendation of the 'Service Manager', stated that "something must have hit the vehicle". I repeatedly insisted that nothing hit the vehicle. I have filed a claim with Nationwide Insurance. Greensboro of Honda did take photos and they taped the hole in the sunroof at no charge which was kind yet suspicious since I bought this 'Certified Pre-owned" vehicle at Leith Honda of Aberdeen. The Greensboro Honda dealership is not owned by Leith. Twice, once by phone message and once via email, I requested the email, denying the issue be fixed by Honda, between the 'Service Manager' and the 'Area Manager' at Greensboro Honda be forwarded to me, to no avail. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. Note: the shape of the fractured glass hole look almost identical to others. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The paint under the rear tailgate at the top is gone and surface rust has already started to come thru. Honda has had issues with several models of CRV’s with different model years resulting in recalls. This model is having the same issue. The owners manual does show a 5 year warranty no mileage for surface rust if it is a “ lack of craftsmanship “ but Honda is not wanting to stand behind this. I leased this vehicle new and bought it last year as a “certified pre owned “ which was supposed to start the new vehicle warranty over. Vehicle has never been in an accident. I know of at least one other person at my workplace with the same issue with his CRV.

The paint under the rear hatch at the top where the roof meets the rear is gone and rust is already coming thru. I have reached out to Honda Corporation of America as well as Hendrick Honda in Concord, NC where I purchased the vehicle, however both have refused to help me. I leased the vehicle new and purchased it last April as a certified pre owned. It has a 5 year rust warranty as well as 1 year added to the new car warranty when I purchased it.

I've raised two tickets with ticket numbers 13709173 and 13719701to Honda customer care, the issue is a rust spot on the trunk, there has been no external damage on the trunk and the issues seems to have originated from under the panel. I have been receiving no support from the Honda customer care team and the dealership the dealership was interested in knowing that if I bought this vehicle from them which I did not because I bought this vehicle from Pennsylvania and I moved cross country last year. I took the vehicle to the workshop and the service advisor was too keen on proving me wrong that this is an external damage to which I proved to him that it is not. Honda corporate customer care is also making excuses citing that I am the second owner, which I am not I'm raising this concern on behalf of my wife who is the first owner of this vehicle. Honda restaurant warranty clearly states that if the rust Originates from under the paint it is going to be covered under the rust and corrosion warranty. I'll attach some pictures here and NHTSA be the judge of if this resp what is caused by external damage or the rust originated from within?

Driver's side sun visor. This is a known issue to Honda. The original sun visor became rigid and very difficult to adjust. Honda replaced the original sun visor under warranty. The replacement has also become rigid and is very difficult to adjust. Now, the visor will not fold back into place and drops down, blocking my field of vision. I have the item available for inspection. Autonation Honda of Lewisville, Texas has confirmed this issue three times. Honda says this is a known issue and will not take further action to correct this, and since this is a common problem, there are no new sun visors available for sale, and they are currently on back order, for an unknown period of time.

The contact owns 2019 Honda CR-V. The contact stated that while she was driving 75 MPH, she heard a noise coming from under the front passenger’s side of the vehicle. As she continued to drive, she heard a metal plate hitting the freeway and dragging. The contact stated she was able to pull over into the emergency lane and was able to get help with securing the skid plates with a wire. The vehicle was taken to the local dealer who informed her that the skid plates were damaged and needed to be replaced. The vehicle was repaired but the failure reoccurred. The contact stated that while she was driving 65 MPH, she heard the sound of the metal plate hitting the roadway underneath the front passenger’s side of the vehicle. The vehicle was then taken to an independent mechanic who informed the contact that the skid plates needed to be removed and that the clamps were loosened. Additionally, there was damage to the flash guard. The contact stated that the vehicle was not repaired due to the parts not being available. The manufacturer was not made aware of the failure. The failure mileage was 27,500.

My 2019 Honda CR-V just had it's rear glass exploded all of a sudden. It was a 85F degree day and condition seemed normal and nothing out of the ordinary. The rear window left and right sides had a huge fault crack all along the edges. The middle of the windshield popped a hole and then upon lifting the trunk because I was unaware of the glass, the hole increased in size and chunks of glass just rained everywhere. Honda claims an object struck the glass, but that would mean the main damage would concentrate around that area. Judging from the damage to the left and right edges, it would indicate the glass internally failed all together.

The passenger and driver doors do not line up to the body of the vehicle which is causing the paint to chip when the doors are opened and closed. The weather seals on the doors are rolling as a result.

The summer of 2021 my back windshield broke spontaneously reasons unknown. I had the window replaced shortly after, but I have noticed an odd unaligned shift in my back end lift gate/hitch. My hitch loses a tad off and there is a bigger gap difference between the driver side and the passenger side. My vehicle has not been in an incident that would cause this issue.

The contact owns a 2019 Honda CR-V. The contact stated while driving at an undisclosed speed, he became aware that the driver-side sun visor had failed to remain in the upright position. The vehicle was taken to the dealer, who did not provide a specific diagnosis but advised that the visor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 29,000.

WINDSHIELD WIPER SYSTEM DOES NOT WORK WHEN IT RAINS AND IN THE MORNING WHEN DEW IS PRESENT ON WINDSHIELD GLASS. DOOR DOES NOT LOCK OFTEN. LIFTGATE DOES NOT OPEN OFTEN. REVERSE CAMERA DOES NOT WORK AFTER RAIN FOR APPROXIMATELY 24 HOURS.

LINEAR PAINT CHIP

HIGHWAY DRIVING AT 65 MPH, THE SUNROOF GLASS SPONTANEOUSLY EXPLODED, WITH NO EVIDENCE OF BEING HIT FROM AN EXTERNAL OBJECT. NO OTHER VEHICLES WERE AROUND ME, NO OVERHEAD OBJECTS WERE NEARBY (TREES, POWER LINES, OVERPASSES)

-LANE ASSIST DID NOT WORK -BRAKES DID NOT WORK WHEN APPLIED, ON A HIGHWAY AND CITY STREET -WHEN THE VEHICLE WAS CLOSE TO OTHER VEHICLE NO WARNINGS OR SUCH -IT CRASHED WITH FRONT HITTING A TREE AND ENGINE FELL OUT OF THE CAR

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT STATED THAT ON FOUR OCCASIONS, THE HOOD LATCH DETACHED FROM THE HOOD OF THE VEHICLE. THE CONTACT STATED THAT THE SAFETY LATCH WAS USED TO PREVENT THE HOOD FROM UNINTENDEDLY OPENING WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO WINTER HAVEN HONDA LOCATED AT 6395 CYPRESS GARDEN BLVD, WINTER HAVEN, FL 33884, (863)508-2400, EXT.212, WHERE THE HOOD LATCH WAS REATTACHED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3. *BF

MOON ROOF LEAKS. NOTICED IT WHEN USING A CAR WASH. CAR WAS INSIDE CARWASH AND STATIONARY.