2021 Honda HR-V Complaint Log

My husband and I were driving down the road on the way home from dinner in the rain when the car suddenly started braking very hard but very quickly. I thought at first that my husband had braked a little too hard all of a sudden, but he said he did not. Before he could tell me that though the dash started lighting up. Brake system failure, electronic parking brake failure, hill start assist problem, power-steering problem, and many others - pretty much every safety sensor that could come on. I then worried we would not be able to brake when needed, but luckily we made it home. As soon as we were able to this morning, my husband brought it to the Honda Service to be checked out. We have to heard from them yet other that $230 to diagnose the problem. We were very lucky there were not others close to us when it happened. This could have been a very serious wreck if we were in traffic or going an even higher speed on the interstate(which we had been doing earlier).

The forward-facing windshield lane assist monocular camera ceased working after only 44000 miles. This resulted in numerous hazard warning lights being activated in my dashboard. I went to the dealer where I bought the car, and they gave me an estimate for almost $2200.00. They are charging me $1649.00 for the part. I found the part (OEM) online for half that price. A search on the internet finds thousands of complaints about this part prematurely failing. I bought a new car for the safety features and now if I want to keep them I have to pay an exorbitant amount of money for a replacement part that Honda knows is bad. I feel I am being price gouged and that my safety as well as the safety of others on the road are being negatively impacted. NHTSA and Honda need to recall this part and replace it asap. thx

I have gone in for service many times since this recall was released and have been told each time that they do not have the pats.

On cold days the dashboard is showing a foreign language.

Transmission failed, metal shavings in the system

The contact owns a 2021 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (AIR BAGS). The vehicle was taken to the dealer for the recall repair. The contact was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2021 Honda HR-V. The contact stated that the SRS, Forward Collision Avoidance, Collision Mitigation Braking System, and the auto high beams warning lights and other unknown warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); and related the failure to the recall. The vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that the part to do the recall repair was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 51,000.

The contact owns a 2021 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.

Panel flickered on the side where it tells you your milage to empty and how much gas you have in the car yesterday. This morning it was completely blank on that side of panel. My mechanic sade that it was something electrical but not the fuses. And he doesn't have the equipment to tell if it's an software update issue or not.

Approximately three weeks ago my steering wheel started sticking when making turns. Normally it happens when I am traveling at least 30 mph/40 mph. It does not automatically return to the normal position. Sometimes I actually feel it lock and unlock while even driving straight.

An electrical issue with the right-hand side gauge cluster. This contains the fuel gauge, odometer, trip meter, temperature, & clock. Parts of the instrument cluster functions intermittently or shows scrambled, incorrect information. More recently it has turned completely off all together. This defect has created situations where I was unaware that the vehicle was about to run out of fuel. Also created situations where I couldn't track my mileage on long car trips to monitor my fuel.

The LCD display which indicates fuel levels and such is made by a bad connection and will short out in all Honda 2021 HRV models that experience cold weather. This was told to me by a mechanic at a Honda Dealership in Colorado Springs. This screen going out would cause you to not know where your gas levels sit causing issues and potential safety concerns.

The contact owns a 2021 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (AIR BAGS). However, the part to do the recall repair was not yet available. The contact stated that when the "Odometer/Trip" button was pressed, the lights on the instrument panel flickered. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 36,000.

In November 2024, I purchased a 2021 Honda HR-V with approximately 65,881 miles from Carvana, which conducted an inspection and found no issues. However, just four months later, while driving on the highway, my vehicle suddenly went into neutral, and all warning lights came on. It was a terrifying experience, as I narrowly avoided a collision with a semi-truck before the car shut off entirely. I was lucky to make it to the side of the road safely. Upon having the car towed to my mechanic, it was discovered that the transmission sensor contained metal shards, indicating an internal transmission failure likely due to a factory defect. This was further confirmed by an authorized Honda dealer, who found that the CVT belt had disintegrated and that this was unrelated to wear and tear. Given the fact that my vehicle was less than four years old with 74,165 miles on it, this is a clear indication of a serious factory defect. This is a video of someone else CVT transmission that failed: [XXX] FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My digital cluster that displays how many miles my vehicle has, how many miles I have until I am out of gas and how much gas I have does not display correctly. From my own research this is due to the solder used during manufacturing being lead free. Because it is lead free it cracks in cold weather and causes a poor connection causing the display to be unreadable. I have read online and thousands of people are having the exact same issue. This is not a normal wear and tear issue and rather a manufacture defect that Honda is aware of.

The contact owns a 2021 Honda HR-V. The contact stated that there was an abnormal whining sound detected. While driving at approximately 60 MPH, the vehicle stopped independently. No warning lights illuminated. The vehicle was pushed off the road manually. The contact sustained a mental injury due to the failure and developed post-traumatic stress disorder (PTSD), and medical attention was provided. The vehicle was towed to the local dealer, where it was diagnosed that the CVT transmission was the cause of the failure. The vehicle was repaired. The manufacturer was contacted, who provided a goodwill repair. The failure mileage was approximately 124,208.

What component or system failed or malfunctioned, and is it available for inspection upon request? - According to the Honda technician metal particles came out when draining the transmission fluid How was your safety or the safety of others put at risk? Witha failing transmission putting myself and others at risk without knowing Has the problem been reproduced or confirmed by a dealer or independent service center? Yes by Honda dealership Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no

The contact owns a 2021 Honda HR-V. The contact stated that the instrument cluster was inoperable on several occasions and displayed erroneous information on other occasions. The contact stated that the failure occurred on colder days, with temperatures between 30-40 degrees Fahrenheit. Additionally, the contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted several times and was notified of the instrument cluster failure. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.

I have had several issues happen where the battery will drain quickly if the doors are open for 40 minutes. One time recently happened last week when I was trying to take my wife to the hospital for a back pain issue. I tried to get her into the vehicle but the pain was too great so we called the paramedics to come and take her instead. Once they arrived and removed her from the vehicle, I went to start the vehicle and it wouldn't start. You could hear a repetitive fast clicking from the dash and a pulsing of the dash lights but no attempt of the engine to start.

The contact owns a 2021 Honda HR-V. The contact stated while his daughter was driving at an undisclosed speed, the steering wheel did not function as intended. The contact stated that the steering wheel was stiff and veered in the wrong direction. The contact stated that when the steering wheel was turned in the correct direction, the steering wheel pulled in the opposite direction. The contact stated that the steering wheel was difficult to steer. The contact stated that due to the failure, the vehicle was involved in a crash. The vehicle crashed into the concrete sidewalls. The contact's daughter sustained body and neck pain. The contact stated no medical treatment was provided. The vehicle was towed to a local tow yard. A police report was filed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,400.

The contact owns a 2021 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I had just pulled into my parking space at work, my foot was the break pedal. I could of been in park, but cannot remember . It happened that quick. All of a sudden I heard an acceleration noise and my car was moving forward. I could not react as I did not understand what was happening. I hit a cement wall.

The contact owns a 2021 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Went to Honda dealer they didnt have the part for recall 24V-064 also called Honda directly adn they said only if the SRS light come in dashboard i can go and fix the recall otherwise i have to wait until parts become available to public. This means that Paragon Honda has the parts but is being selective. Honda doesn’t have an estimated time frame when issue will be fixed. I do not feel safe driving vehicle with open recalls and cant sell car as nobody wants with open recalls

Honda dealer refuses to fix Recall. Dealer at Arrowhead Honda at 8380 W Bell Rd, Peoria, AZ 85382. Service advisor Grant Foster informed me that because the vehicle has a Restored Salvage title (unrelated to mechanical and electrical components) they will not fix the recall.

Car's information gauge only displays at temperatures 70 degrees and above. The gauge (displayed on the right in the photo) contains, fuel level, odometer reading, warning icons. Car could run out of gas on highway with no warning. A Goggle search revealed many owners of different model years experiencing the same issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Driver's side mirror melted. This is defective material. Honda is aware of this defect as per complaints, posts, blogs etc. Honda should disclosed this known defect to potential buyers prior to closing any sale, as it is a costly defect/hazard and requires abnormal parking criteria without guarantee of prevention. A reasonable person does not expect for exterior parts of their auto (an item meant for the outdoors) to melt in sunlight. A reasonable person does not expect to be restricted as to where to park a vehicle to avoid it melting. Had I been informed of the inferior quality of materials used in the manufacturing of this vehicle I would have purchased something else. This is outrageous and unacceptable. A auto is a huge investment.

The contact owns a 2021 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Odometer section of dashboard failed to light up/turn on. Continued to happen after restarting the car. Eventually after running the car for ~20 minutes it started flashing and turned on. If this continues to occur or fails completely/indefinitely, there is a risk of stalling on the road or highway if unable to monitor the gas gauge.

The contact owns a 2021 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My complaint is about the driver side airbag which you have the recall on. I went to the dealership and I call Honda and they cannot explain to me what’s wrong with the car? I asked him is the car able to drive and the dealership said no and Honda say yes, so what is the problem with the car? Nobody can explain it to me, I own the car is the car able to drive or not can somebody tell me what’s wrong with the car?

Multi-information display, including the fuel gauge, will malfunction (due to cold temps?) and produce a blank screen or else illegible text. Issue began a few months ago and will usually resolve in a minute or two, but has been getting progressively worse.

What component or system failed or malfunctioned, and is it available for inspection upon request: CVT transmission failed. Was inspected by a third party How was your safety or the safety of others put at risk: the car was unable to accelerated on the highway. We nearly got hit Has the problem been reproduced or confirmed by a dealer or independent service center: The Same problem was evident in previous models 2016-2020 HRVs and a product update and warranty extension was issued for those cars. Upon contacting Honda, they told me because there I'm above warranty, and there's no recalls, the repairs would have to come out of pocket Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others: No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear: no warning light or symptoms

The contact owns a 2021 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

My local dealership has not been able to fix my recall issue with the passenger seat weight sensor for the airbag and all they said for a remedy is have people sit in the back and to wait in the mail for when the part is in stock. I am a college stupid who has to travel 18hrs to get to college. how am I suppose to drive comfortably knowing the sensor may not work in the chance of an accident happening. It is sad that I am not able to fix this recall issue since it was made aware in early February.

The contact owns a 2021 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts for the recall repair were not yet available. Another dealer was contacted, Hendrick Honda Pompano Beach (5381 N Federal Hwy, Pompano Beach, FL 33064; 954-427-4744), and the contact was informed that a diagnostic test was needed before the repair. The contact did not agree and had not taken the vehicle for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Brakes are not keeping car stopped. Several times car has started moving slowly when stopped at traffic light or driving on freeway. Several times almost hit car in front of my car. I had to push harder on brakes. No warnings. It has to been inspected by anyone. This has happened since purchase of car in Jan. 2024.

This air bag and seatbelt both malfunctioned clearly the air bag malfunctioned while I was about to cross over a bridge on an interstate .. Ciasing a projectile to shoot me in my eye knocking me unconcouiss and I wasn’t sure wht happened until hind sight and clearly the foremsic evidence supports this .. I woke up hitting.my head on window roof I was in a ditch barreling down a hill twords the bridges legs it stands on and I was already blind I couldn’t see shit nor was I even able to regain control of the vehicle due to the blunt force trauma to my eye and head it was enough to burst my eye ball give me a hematoma and a contusion in my aye and when I finally stopped at about 200 feet 250 maybe from where I left the road I dead stopped hit the concreate leg of the bridge my hands was brassed on steering wheel pushing bracing my self with everything I had so hard it broke my foot .. no air blag deployed on impact I would’ve felt it on my out reached arms tht was on the wheel and my face hit steering wheel about 70 it felt like .. it knocked me out cold .. No way in hell the air bag deployed on impact and the seat belt didn’t lock up no emergency stopping lane control none of tht bs worked .. A matter of fact this air bag caused me severe and worse injuries than the wreck did .. It wasn’t the air bag tht knocked my eye out it was a projectile from the air bag the bag never mushroomed up period …I have all the medical records and pics to prove the foremsics are consistent with causing the crash not stopping any injury’s and thts the seat belt included..

The contact owns a 2021 Honda HR-V. The contact stated while entering a parking space, the vehicle accelerated unintendedly and jumped over a curb. The brake pedal was depressed, but the vehicle failed to respond and drove towards a building. The contact was able to steer the vehicle away from the building, and the vehicle crashed into the side of a tree. The air bags did not deploy. There was no injury sustained. There was no warning light illuminated. The vehicle was towed to an autobody repair shop, where it was repaired. The vehicle was taken to the dealer to be diagnosed; however, the dealer was unable to duplicate the failure. Additionally, the contact stated while at a complete stop and releasing the brake pedal to drive, the failure recurred, nearly causing the vehicle to hit an electric pole. The contact was able to steer the vehicle away from the electric pole, and the contact pulled to the side of the road temporarily. The contact stated while at a complete stop, the failure recurred, causing the vehicle to hit the rear driver's side end cap of another vehicle that was making a left turn. The air bags did not deploy. No police report was filed. The bumper of the contact's vehicle was damaged. The contact sustained soreness on the back but did not seek medical assistance. The contact stated that the failure had recurred on several occasions. The vehicle was taken to the dealer several times; however, the dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 13,000.

Six times on the interstate when we press on the gas it does nothing. The dealer told us it's in the software and was designed that way.

Sunroof shattered for no reason.

The contact owns a 2021 Honda HR-V. The contact that after a rainstorm, the power lock system would not allow her to open the doors, and that the theft alarm system would activate independently. The contact stated that she had also been trapped in the vehicle when the power locks failed to unlock the doors. Additionally, while driving at undisclosed speeds, the doors would lock and unlock independently. There was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the battery needed to be replaced. The battery was replaced; however, the failure recurred after inclement weather. The contact returned the vehicle to the same dealer who diagnosed and determined that an electrical junction box need to be replaced and a portion of the wiring located under the headliner needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 9,000.

Pressed gas pedal and car did not accelerate. This is 3rd time this problem occurred.

Lease Car: I waited for the light to turn green and proceed into the intersection going east. The other driver was going south and went through the red light hitting my L/D door, fender,bumper, air bag deployed hit me in the face causing swollen bruised eye. Car was towed as of now there is $15,709 damage with drivers side seat belt on National-Global back order. Due to this being a safety item no after market parts are allowed no seat belt to be found. Car is held up in the body shop they will not release. American Honda stated they have no release date on this seat belt called 13 times, called Insurance company will not total car, call dealership no help. 12 months left on lease I am paying for a car I can not drive with no ETA. I am afraid of this front end wher the strutts were bent, tire bent front end complete repair. Honda bulletin states, the seat frame, seat belt must be replaced if air bag is deployed safety item. I trying to get compensation from Honda to return the lease car but the body shop will not release the car. I am a senior who is still working with no transportation to work need help resolving this problem.

The car accelerated unexpectedly, yes it is available for inspection, I have not taken to dealer. Car has not been inspected by any police dealer etc. No warning lights appeared. Yes car accelerated toward several on coming cars. I shifted gear from neutral with brake to drive with unexpected acceleration.

When you're driving down the highway your break automatically come on. The brake light comes on it goes beep beep and the brakes slams on really hard and you can hear you the brakes grinding. And there's nothing in front of you no cars or anything and it's done that three times on me just today. It's been doing that off and on for about 2 months now.

The fuel gauge, odometer, and trip meter portion of the instrument cluster functions only intermittently. In most instances, the display turns on but shows scrambled, incorrect, or misleading information. This defect has created multiple situations in which we were unaware that the vehicle was close to running out of fuel, placing us at risk of becoming stranded in remote areas of our state (New Mexico). Although the low-fuel warning light does illuminate, depending on our location, it may not provide sufficient warning to reach a gas station safely. This issue was confirmed by a local Honda dealer and has existed since approximately one year after the vehicle was purchased.