2024 Honda HR-V Air Bags & Restraints Problems

I am filing a safety complaint regarding my 2024 Honda HR-V Sport (VIN: [XXX] , mileage: 45,000). The driver’s seat lowers unexpectedly while driving. This happens without warning and creates a serious safety hazard, especially when operating the vehicle on highways. I commute daily in New Jersey (Elizabeth to Union City, approx. 40 minutes on highways), and this defect places me and other drivers at risk. Despite multiple visits to Honda of Route 22 and Honda Service Center (Hillside, NJ), Honda has refused to repair or replace the defective seat under warranty. A technician even admitted this is a known issue with this model. Honda has denied coverage and left me driving a dangerous vehicle. This unresolved defect is a direct safety concern and I request NHTSA / NJDCA intervention to investigate and compel Honda to act. Case reference with Honda: #[XXX] (filed September 12, 2025). Sincerely, [XXX] Phone: [XXX] Email: [XXX] Address: Elizabeth, NJ 07201 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 Honda HR-V. The contact stated that the front driver’s side seat belt was locking without depressing the brake pedal. The contact had to unlock the seat belt by removing the tongue from the buckle to retract and reset for normal functionality. The vehicle was taken to the dealer who diagnosed that the seat belt failed and needed to be replaced. The seat belt was replaced. The failure was persistent. The front passenger’s side seat belt had experienced the same failure. The manufacturer was made aware of the failure and opened a case. The failure mileage was 5,000.

I took my vehicle honda hrv 2024to kellys Honda in lynnway Massachusetts for seat belt recall and they said it was done after my vehicle was serviced but after I find out it wasn't done seat belt always got same issue stuck or couldn't be released and could cause an accident kelly honda services lied about fixing the problem and its not. also I have another recall on the same vehicle its been 3 months now and they saying they haven't got the parts yet also there is visibility issue with the vehicle mirrors are not heated and front glass it won't Clair even after you turn glass heated on.

[XXX] When I purchased this vehicle it had four miles on it and had just been also purchased on the 5 it appears from Mexico and brought here to Honda South in morrow ga . No information was told to me about the recall nor was it on or disclosed to me . Next day I download the apps for my car to use and immediately I was stopped with alerts for open unrepaired recalls . When the dealership was confronted they said the manager wasn’t there to come back Tuesday . I seen where this is not only a recall but a stop sell and a non compliance ordered . Until repair or replacement inspections have been done . Now once the repair would have been made the system then would have been cleared of it . But obviously they purchased it from the import regardless of the letter sent out by NHTSA on [XXX] To Mr. Blank with Hondas campaign manager [XXX] . Honda south completely dismissed the importance of safety in disregards to the public safety and the warnings put in place . They then gave me a service dept. Receipt as if I came in for it not as a new customer falsely claiming and stating they received deductible in cash for an inspection. It stated it passed and no repair needed . They never did any of this but instead used it to clear the recall as if I was a previous owner receiving a notice . Then knowing it hadn’t been checked I went to another dealership to see if I could get the inspection and they said that in the system it showed I didn’t it yesterday and also had repairs and part numbers billed to the warranty company. I have everything that shows the deceptive actions I would love to see them prove in camera of all the fraudulent claims and proof they worked on it . They used and falsified government documents and records leaving inaccurate data and jeopardizing my and everyone else’s safety . You don’t know it’s bad til an actually accident happens it’s too late . Now they screwed my loan abusive forces of power . Please help take action INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My HRV Honda got recall about the unsafe of front seat belt. I brought my car to Honda Dealer and I was told that they don't have part to replace and no ETA at all. That means I have to drive my car under risk. Hope NHTSA would force the Honda Co resolves this safety issue as soon as possible. Best [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

All the seat belts in vehicle do not lock in place which is NOT good for me or my children in car seats! I have a video it will not load from drive or Dropbox. I just made it today Nov 27 2024 Noticed myself something was wrong then 2 to 3 weeks later it's mentioned all over..