2004 Honda Odyssey Air Bags & Restraints Problems

SRS light is on they said it was the air bag or riverside buckle

As the result of a recall, my driver airbag inflator was replaced. Soon afterwards, my horn started honking when hitting, bumps or moving the steering wheel. I returned the vehicle to the dealership, and they said they adjusted something that seem to help for a short period of time. However, the problem returned upon taking the car to another dealership. I found that the automotive repairman stated that the wrong part for the inflator had been installed. I returned it to the original dealership and they refused to address the problem. The dealer is persons Honda at 15525 Frederick Rd., Rockville, MD 20855.

The contact owns a 2004 Honda Odyssey. The contact stated while driving 20 MPH the driver-side front air bag deploy on its own without any impact, causing the contact to drive off the road and struck a tree and causing damages to the front end of the vehicle. No one was injured. No police report was filed. The vehicle was not towed, but the contact was able to drive the vehicle home. The manufacturer was not contacted. The failure mileage was 168,000.

SRS light is on, diagnostic test done at Honda Dealer ($149.00), drivers seat belt buckle was at fault, Dealer ordered part and to install at no cost to me. Light would come on for a week or two maybe longer when vehicle was started. Not sure if my airbags were compromised with this light On. Why was I charged for test, I feel this test cost should also be paid by Honda

Good Morning, On Monday, September 19, 2022. I talked with Chris from Honda. com. He told me to take the vehicle back to the same repair dealership where I had issues with repairing the vehicle. I said trusting them is hard for me because they had the vehicle 3 different times and the airbags and vehicle are still not repaired. Chris told me " I will call you back later, by the end of this week". As of yet, I have not heard back from Chris at Honda.com thank you. John Phillips. Ps. receipts were previously submitted.

Issues: 1. The malfunction was a heavy grinding noise from the rear of the vehicle on the passenger side. 2. Also, the recall status was incomplete. 3. The repair dealership inspected the vehicle. 4. No warning lamps or anything appears. 5. The vehicle issues information was sent to Honda.com on August 9, 2022.

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED WHILE DRIVING 25 MPH, WHEN ANOTHER VEHICLE T-BONED INTO THE REAR DRIVER SLIDING DOOR. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED HE SUSTAINED A TEAR IN HIS LEFT SHOULDER AND A HERNIATED DISK ON HIS LOWER BACK BUT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO LOCAL DEALER PLANET HONDA (2285 US-22, UNION, NJ 07083, (908) 964-1600). IN A SECOND INCIDENT WHILE DRIVING APPROXIMATELY 25 MPH A DEER CRASHED INTO THE FRONT OF THE VEHICLE CAUSING SEVERE DAMAGE TO THE FRONT END BUT NO AIR BAGS DEPLOYED AND THE DRIVER SIDE SEAT BELT FAILED TO SECURE THE DRIVER. A MESSAGE SRS FAILURE HAD DISPLAYED. THE DRIVER SUSTAINED A TORSO INJURY AND SMALL LACERATIONS FROM THE SHATTERED GLASS. NO MEDICAL TREATMENT WAS REQUIRED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS TAKEN TO ROUTE 22 HONDA (1480 N. BROAD ST, HILLSIDE NJ) WHO REPLACED THE DRIVER SIDE SEAT BELT AND BUCKLE WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,631. *LN

MY DAD RECIEVED A LETTER IN THE MAIL SAYING HE HAS TO MAKE AN APPOINTMENT TO FIX THE AIRBAG AND THE WEB SITES ARE NOT EVEN HELPING HIM MAKE AN APPOINTMENT.

I RECEIVED A LETTER FROM HONDA AUTOMOBILE DIVISION INFORMING ME OF THE RECALL, AND STATING IN THE LETTER "FREE RENTAL CARS ARE AVAILABLE TO THE VEHICLE OWNER FOR THE DAY OF THE RECALL REPAIR, OR LONGER IF A REPLACEMENT PART IS TEMPORARILY UNAVAILABLE." I CALLED A LOCAL HONDA DEALER TO ARRANGE THE RECALL REPAIR AND WAS INFORMED THEY DON'T OFFER THE FREE RENTAL CAR SERVICE. I CALLED HONDA AUTOMOBILE DIVISION TO ENQUIRER ABOUT THIS SERVICE. THEY TOOK MY INFORMATION AND WILL HAVE AN ANSWER FOR ME WITHIN 24-48 HOURS I CAN EXPECT A CALLBACK WITH AN AUTHORIZATION SERVICE. THE WAY THE LETTER IS WORDED IMPLIES A FREE RENTAL IS AVAILABLE, NO WHERE IN THE LETTER DOES IT STIPULATE UPON DEALER APPROVAL, OR ANY FINE PRINT INDICATING ANY STIPULATIONS AROUND THE FREE CAR RENTAL. FROM THE LETTER, I EXPECT A LOANER WHILE REPAIRS ARE PERFORMED, YET HONDA HAS TO AUTHORIZE THIS. THE DEALER INFORMED ME TO BRING THE LETTER IN WITH ME BUT I CAN'T TAKE THE TIME TO TRAVEL THERE IN CASE I'LL BE DENIED A RENTAL. MY JOB REQUIRES I TRAVEL PERIODICALLY, AND IF SUCH ARISES WHILE MY VEHICLE IS BEING REPAIRED UNDER THE RECALL, I WILL NEED A LOANER. I WILL BE HAPPY TO PROVIDE A SCAN OF THE LETTER IF NEEDED BUT UNFORTUNATELY WE DON'T HAVE A SCANNER AT WORK.

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS) BY GILLMAN HONDA (10595 W SAM HOUSTON PKWY S, HOUSTON, TX 77099, (866) 935-8321); HOWEVER, THE AIR BAG WARNING INDICATOR ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 157,000.

TL* THE CONTACT OWNED A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V182000 (AIR BAGS). WHILE DRIVING 40 MPH IN INCLEMENT WEATHER, THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A CONCRETE BARRIER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT'S WIFE SUSTAINED NECK ACHES, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TOTALED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 109,571.

NEED A RECALL TO BE ISSUED BY NHTSA OR PROPER GOV ORGANIZATION. THE PASSENGER SEAT BELT TENSIONER AND THE BUCKLE WERE REPLACED AFTER THE SRS LIGHT WAS ILLUMINATED. NOW THE DRIVER-SIDE BUCKLE AND SEAT BELT TENSIONER IS CAUSING A PROBLEM AND SRS LIGHT IS ON AGAIN. HONDA IS USING DELAY TACTICS. WANT TO SCAN THE CAR FOR $100 TO RE-CONFIRM THE SAME PROBLEM EVEN THOUGH THE CAR WAS SCANNED IN THE PRIOR WEEK! SRS LIGHT STAYS ON AFTER ENGINE START (OBVIOUSLY STATIONARY)

The vehicle was taken to Honda to have the airbag replaced. They said that the work couldn’t be completed because the airbag had already been deployed. They said that they needed to work with corporate to determine what the costs were going to be. I kept making calls to find out what the status was but I never heard back. I did speak to a couple of reps but they never got back to me. Also, I became very frustrated because they kept telling they would get back to me and never did. Basically, I kept having to chase someone down to no avail. Any help that you could provide would be greatly appreciated. Thank you; [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I AM VERY, VERY DISAPPOINTED IN THE TREATMENT I HAVE RECEIVED AS A HONDA OWNER. I OWN A 2004 HONDA ODYSSEY. THE SEATBELT RANDOMLY STOPPED WORKING AND THEY ARE REFUSING TO FIX IT UNDER THE LIFETIME WARRANTY. I HAVE BEEN DRIVING HONDAS MY ENTIRE ADULT LIFE. CORPORATE MADE ME JUMP THROUGH HOOPS TO GATHER MY REGISTRATION INFORMATION FROM 2000! THEY SAID IF I COULD SHOW LOYALTY TO THE BRAND THEY WOULD FIX IT UNDER THE "GOOD WILL PROGRAM." THEY SAY THE CAR WAS WRECK BEFORE I BOUGHT IT AND THAT IS WHAT MESSED UP THE SEATBELT. HOWEVER, I PURCHASE THE CAR IN 2013. IT HAS BEEN WORKING FOR 5 YEARS AND THEN RANDOMLY GOES OUT BECAUSE OF AN ACCIDENT MORE THAN 5 YEARS AGO?! WHERE IS THE LOGIC?!!! WELL, SHOWING THAT I PREVIOUSLY OWNED A HONDA ACCORD WASN'T GOOD ENOUGH FOR CORPORATE TO CORRECT THEIR MISTAKE, BECAUSE I DIDN'T HAVE IT SERVICED AT A HONDA DEALERSHIP. I WAS LIVING IN BFE MISSISSIPPI AT THE TIME. HOW WAS THAT MY FAULT? THE HONDA DEALERSHIP IN ROCKWALL, TEXAS IS A JOKE. THEY DETERMINED THEY WEREN'T GOING TO FIX IT RIGHT OFF THE BAT. UPON FURTHER RESEARCH, IT SEEMS HONDA SKIMPS OUT ON SEATBELTS. THIS IS WHERE THEY CUT COSTS. I HAD NEVER HAD A MAJOR PROBLEM WITH A HONDA UP UNTIL THIS POINT. THIS ISN'T FIXING SOMETHING THAT IS NO BIG DEAL: LIKE THE SPEAKER THAT FADES IN AND OUT OR THE LOCKS THAT DON'T ALWAYS UNLOCK TOGETHER. THIS IS MY LIFE THEY ARE PLAYING WITH! IT IS DISGUSTING! DO NOT BUY HONDA! I NEVER WILL AGAIN. TOYOTA WOULDN'T TREAT A LIFE LONG CUSTOMER LIKE THIS.

AMERICAN HONDA MOTOR CO., INC GIVES ME THE RUN AROUND ON FOLLOWING THE TAKATA RECALL.

TAKATA AIRBAG RECALL:I GOT AN INFORM THAT LET ME MAKE SURE IF NEED REPAIR MY AIRBAG AND TRY TO GET A FREE REPAIR HERE.

TAKATA RECALL

I TOOK MY VEHICLE IN TO THE SERVICE DEPARTMENT TO HAVE A RECALL PERFORMED. THEY WERE TO REPLACE THE SRS ELECTRONIC CONTROL UNIT REPLACED. WHEN I TOOK THE VEHICLE IN THERE WERE NO WARNING LIGHTS ON. AFTER THEY COMPLETED THE RECALL MY SRS WARNING LIGHT IS ON. THE LIGHT HAS NEVER BEEN ON IN THE 10 YEARS THAT I HAVE OWNED THE VEHICLE. SO AS IT TURNS OUT I TOOK A CAR WITH NO PROBLEMS IN TO THE DEALER TO HAVE A RECALL PERFORMED AND THEY RETURNED A DEFECTIVE CAR TO ME. THEY REFUSE TO FIX WHATEVER THEY DID TO CAUSE THE SRS MALFUNCTION LIGHT TO COME ON AND STAY ON.

SRS LIGHT IS ON.DEALERSHIP IS CHARGING A DIAGNOSTIC FEE AND POSSIBLY MORE CHANGES THEREAFTER. ANYTHING RELATED TO SEAT BELTS IS SUPPOSED TO HAVE A LIFETIME WARRANTY.

NHTSA TICKET #: 1068744 I AM SUBMITTING THIS COMPLAINT BECAUSE I TOOK MY 2004 HONDA ODYSSEY TO RUDOLPH HONDA IN EL PASO, TX TO CORRECT FOUR RECALLS. THE RECALLS WERE NOT CORRECTED BECAUSE MY VEHICLE NOW HAS ITS SRS INDICATOR LIGHT CONSTANTLY ON ALONG WITH THE SIDE AIRBAG OFF AND PASSENGER AIRBAG OFF INDICATOR LIGHTS FLASHING. FAILED COMPONENT 2: SRS ECU