2019 Honda Odyssey Complaint Log

All safety lights are on on the dash. No cruise control. Brake system lane mitigation ,etc. been told it’s possibly camera issues quote from Honda dealer of 2200.00 to hopefully repair. 5 yr old vehicle and they want me to spend that. I can’t afford that.

The contact owns a 2019 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

In early December 2023, while driving, I experienced a sudden malfunction in my LKAS system, receiving a notification that it had stopped working without any prior indications. In response, I promptly pulled over, turned off the vehicle, and restarted it, hoping to clear any error messages. Unfortunately, the issue persisted. Subsequently, I took my vehicle to the Honda service center, where I was informed that the front camera was malfunctioning, triggering multiple error messages such as collision system problems, auto high beam issues, and adaptive cruise control malfunctions—all of which rendered these safety features inoperable. The service center clarified that, while it was deemed safe to drive the vehicle, the automatic braking system and front camera features were unavailable, and any necessary repairs would be at my expense. The paperwork provided indicated the discovery of DTC U3000-49, citing a multipurpose camera unit/millimeter wave radar internal electronic failure. Additionally, beyond the LKAS system issue, I have repeatedly encountered difficulties with my vehicle's acceleration. Notably, there is a struggle to accelerate from a complete stop, and a significant delay in acceleration occurs when removing my foot from the gas pedal, especially in the middle of intersections. This delay has resulted in near collisions, with other vehicles honking and, at times, coming dangerously close to colliding with my vehicle. Despite reporting this ongoing acceleration problem to the dealer multiple times, the issue persists and has worsened over time. This comprehensive incident report aims to document and address the technical malfunctions in my vehicle, emphasizing the urgent need for a thorough examination and resolution of these safety concerns.

Lift gate is malfunctioning. The lift gate opens but not all the way. It then bounces down and up attempting to open or close itself.

Basically, when starting from a stop - either dead stop or coasting stop, but after applying the brake, when you start gently pressing the accelerator, nothing happens for an inordinate amount of time. Likely only a second, but feels much longer when you're trying to make a left or right hand turn in front of oncoming traffic. The van may be barely rolling, because the brake isn't engaged, but you're only coasting with no response from the gas pedal. Then, after the short delay the engine feels like it is trying to catch up to where it should be based on the amount you've already depressed the pedal, and the van starts so fast the tires are peeling out.

I have not experienced a problem YET but a problem has been identified and a safety recall has been issued. A problem resulting in serious injury or death could occur while in traffic, but Honda has decided that it will delay replacing a potentially faulty part until I either have a problem or they have taken care of vehicles that have already experienced a problem. I tried to get an appointment but was told they could not request a part for my vehicle because I have not experienced a problem. Unacceptable.

All safety systems which I had come to rely on failed all at once. Honda claims it’s the multi function camera that just randomly went bad. This affects safe driving. Condition Is ongoing

On January 18, 2024 I had the following recalls performed on 2019 Honda Odyssey Elite: Auto Idle Stop and the Media Oriented Systems Transport (MOST) communication coaxial cable. Immediately after the recall work was completed, I began receiving an error code "Collision Mitigation System Problem". The error code would flash after this sequence of events: After my car's engine has come to temperature and is warm. I come to a complete stop, my car goes into Idle Stop and when I release the brake to accelerate and the engine re-engages, this error flashes. And, I can continue to drive. Prior to this recall work, I had never received this error. In addition to this error code, on January 24, 2024, I was at a complete stop on a freeway offramp. When I released the brake and tried to accelerate, my car would not engage and very loud clunk, followed by the orange "Brake System" light flashed on. Eventually my car engaged and we were able to drive. The clunk was so loud my teenage children asked me if we were hit by another car. On, Friday January 25, 2024 after dropping the car off at the dealership we were told that "The diagnostics have revealed a 'defective Multipurpose Camera and AIM'. And, the cost to replace is $1793.77 plus tax.

The contact owns a 2019 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000(Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts Distribution Disconnect.

Vehicle will "neutral out" on acceleration and make a whizzing noise. This occurs every time we drive this vehicle. It loses a great deal of power when this happens and feels like it is never going to regain speed. Finally, after 5-10 seconds it goes back it to gear but not before you almost get rear ended

Odyssey Minivan. The right rear sliding door became de-railed and stuck in the open position; the derailment also caused the third window on the right to break (rail is adjacent to the window).

See attached document for complaint

Car Randomly started giving a failed warning sign that the LKAS system has an error. Took it to dealer and they say that the radar and the camera need to be replaced for 4000$. This is so completely random. It just broke on its own. There are also others who are complaining of the same issue with 2018 and 2019 odyssey [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Power tailgate began to malfunction first by opening slowly or not opening at all. Once open, would not close automatically. Would require a lot of manual force. Then, a "Power Tailgate Problem" error began to show on the dashboard. We took it to our local mechanic within about a week's time. They found the following 9 electrical codes: Power Tailgate Control Unit Internal Error Power Tailgate Right Touch / Pinch Sensor Circuit Malfunction Power Tailgate Left Touch / Pinch Sensor Circuit Malfunction Tailgate Closer Unit Half Latch Switch Circuit Malfunction Power Tailgate Sensor Pulse "A" Circuit Malfunction Power Tailgate Sensor Pulse "B" Circuit Malfunction Power Tailgate Drive Motor Circuit Malfunction Left Power Sliding Door Touch / Pinch Sensor Signal Error Left Power Sliding Door Touch / Pinch Sensor Signal Error They then found that the water was on/in the Power Liftgate Control Unit stemming from a leak somewhere in the body, probably around the D pillar. The Power Liftgate Control Unit will be replaced. The local mechanic recommended contacting Honda or a body shop to find the location where the water is entering the car.

- Fuel injectors all need to be replaced - Cylinder misfire on a very new vehicle that should be relied upon - Dealer confirmed fuel injectors need to be replaced. Stated that this is a very common issue "I've seen a million of these". I asked why it would fail so early in the car's life and the dealer stated "problem with the milling process ... small needle like pieces break off and clog" - No - Check engine light came on for "Emissions system failure"

Tailgate on 2019 Honda Odyssey model(s) without power lift gate function open to only a dangerously low height. Five undocumented head injuries have occured on a single vehicle within one year. Upon more research, tailgate height for these models have caused several head injuries some requiring medical attention. No warning labels or preventative equipment attached to the tailgate to warn of serious head injury. Honda dealership advised unable to adjust tailgate height.

The contact owns a 2019 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

These safety features do not function on this vehicle. Issue warning lights when car is started.

Trunk is not properly sealed resulting in water getting into the trunk and corroding the tailgate control unit, this issue has been reported online hundreds of times. A week after my trunk flooded during heavy rain my car warning lights for the brake system, lane keep assist and several others lit up and wont work, the lights turn on and off intermittently - again this issue is being reported online by multiple owners. This is a known issue Honda refuses to acknowledge or resolve.

On January 2, 2024 I was driving down the interstate the whole dash board electrical system went out and quit working.After a period of time it came back on. Started down the interstate again went out a second time. Afraid to drive it anywhere. Taking it to Lees Summit Honda in Lees Summit MO for them to check it. Thank goodness it was day light. I was really scared and almost wrecked the vehicle. I had my mother and my two young boys in the car.I also looked to see if there were any recalls and there were none.

The van suddenly started randomly throwing up a series of 5 different codes, all relating to the forward camera system. It will appear and disappear at random, showing lane keeping assist, forward collision system, adaptive cruise control, automatic dimming headlights and lane departure system failed. There are tons of issues with the car having bad cables/terminals for the rear camera, A/V systems, and SXM antenna, but Honda refuses to admit that the front camera issue is related.

Step on accelerator and no acceleration, hesitation and have to push farther down on accelerator. Sometimes that works other time I have to let of accelerator and push again to go. Nearly cause accident multiple times.

The contact owns a 2019 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The vehicle listed above with Vin [XXX] often does not takeoff properly. When pressing the gas, it lunges forward as though it did not receive any gas to the engine or the engine stalls, or does not operate correctly. This issue has been addressed with several mechanics, and no pertinent ruling has ever been established as to why the vehicle does this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated the vehicle hesitated to start and several attempts or a jumpstart was needed to start the vehicle. The failure occurred intermittently. There were no warning lights. The dealer was contacted, and the battery was replaced twice for the failure to start; however, no part was not available for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 62,000. Parts distribution disconnect.

Power tailgate problem repeatedly flashed on dashboard but would disappear before it was legible and the car was beeping while driving. We stopped and tried to see what the problem was but it wasn’t until we finally arrived home that it finally showed the full error on the screen. Apparently this drained the battery as well and we had to call AAA the following day to start the vehicle. They tested the battery which was only 2 years old (OEM battery died after only 2 years) and said it was fine. Drive around for 40 minutes and the next day it was dead again. Had it towed to the dealer who after much discussion agreed to replace the battery even though I read online about people having issues with water leaking onto the power tailgate module. The dealer told Me they had to replace the battery instead and the next day called to say that I was right, the battery replacement didn’t solve it. And when they looked at the power tail get module it was indeed corroded from moisture. But they wanted an additional $500 so they could subcontract to an “expert” who could seal that leak. I told them to only replace the module and asked why a recall hadn’t been issued. They said this was beyond their pay grade. I told them I’ll find a way to seal it myself.

Rear lift gate ceased operating, unlocking or opening. Later received errors on dash for blind spot malfunction and transmission error. Dealer says it is an issue with water leaking into the rear chassis getting into the exposed electronics.

The automatic sliding door won't close intermittently. When closing the sliding door, it will beep then slide back open, it creates a safety issue when the door will not close. The problem occurred intermittently and sometimes shut the engine off and then restarted the engine to fix it, but this has happened more than 30 times so it needs to be addressed.

My 3 year old daughter had the sliding door shut on her hand completely. It shut and sealed in place whereas it would normally beep and reopen when it sensed an object in the path.

The contact owns a 2019 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the RPMs failed to respond with the accelerator being depressed. The vehicle failed to accelerate despite hearing the engine running. There were no warning lights illuminated. The dealer was contacted, and the recall repair was denied because the dealer was unable to duplicate the failure. The manufacturer was made aware of the issue. The failure mileage was 62,000. Parts distribution disconnect.

The contact owns a 2019 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Shottenkirk Honda Decatur (735 Beltline Rd SW, Decatur, AL 35601). The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

UNTIMELY RECALL RESPONSE NO CORRECTION ACTION TAKEN the recall 23V-858 has failed to be corrected. NHTSA recall dated December 18, 2023. Honda contacted me about vehicle in letter dated May 2024 No parts are available No further contact from Honda 7 months now

The contact owns a 2019 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds, the vehicle hesitated while accelerating. The dealer was contacted. The dealer refused to repair the vehicle despite the vehicle hesitating while driving. The manufacturer was not made aware of the issue. The failure mileage was 85,000. Parts distribution disconnect.

The contact owns a 2019 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled. The contact stated that the Emissions fault warning light was illuminated. The vehicle was driven to the residence. The vehicle was diagnosed but was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,000. VIN tool confirms parts not available.

Delay in acceleration. It is an intermittent issue. Noise when gear is changed. Coming from a stop or slow down, pushing the accelerator pedal slightly, the car does not respond. Pushing the accelerator pedal further down the car jerks(responds), accelerates but faster than needed/desired. The accelerator pedal needs to be released, push the pedal again to increase the speed to as needed/desired. Sometimes this results in a loud boom coming from the engine or transmission as if the gears did not engaged previously, but when pushing the accelerator pedal harder. Having searched the internet several people reported the same/similar symptoms. Some people took the car for check up, but no improvement afterward. My dealer could not help me either but offered to check the car out for $ 200 bucks. No engine light is/comes on. This is an intermittent issue, so duplicating does not seem to work. Having worked in maintenance at OCTA, I recall being told symptoms as the above, resulted in changing shifter or transmission or parts thereof.

The contact owns a 2019 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the vehicle stalled, and the emission's system warning light illuminated. The contact stated that the emissions warning light eventually disengaged. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000. Parts distribution disconnect.

approximately one year ago a safety recall was issued by Honda on 12/18/23 re Honda Odyssey fuel pump issues. Yet one year later it is not appear urgent enough to Honda or NHTSA because it still cannot be repaired/replaced. Does NHTSA really care about driver safety?

On December 8, 2023 I left my home where the vehicle is parked in a garage to drive to work. About a mile down the road I heard a loud pop and glass was flying off the top of the car. The sunroof of the vehicle had exploded without any direct impact to the sunroof, extreme vibration on the road, or extreme temperature. The car was at about 45 mph and the temperature was above freezing.

The contact owns a 2019 Honda Odyssey. The contact stated while driving 40 MPH, the vehicle drove over a bump in the roadway and the rear end started shaking abnormally. There was no warning light illuminated. The contact stated that he was able to drive the vehicle however, after driving over a bump in the roadway, the rear end bounced several times. The contact stated that a friend drove the vehicle and confirmed that there was an issue with the rear end of the vehicle. The vehicle was then taken to an independent mechanic who diagnosed the failure as rusted rear struts on the passenger’s and driver’s side as well as one of the struts had fractured. The vehicle was repaired. The manufacturer was notified of the failure however, the contact was unaware if a case was opened. The failure mileage was approximately 40,000.

I am writing to express my deep concern regarding the significant reliability issues I have encountered with my 2019 Honda Odyssey. Unfortunately, these issues have led to inconveniences, unexpected expenses, and a reevaluation of my trust in the vehicle's long-term dependability. During the warranty period, the vehicle suffered from water infiltration in the trunk, resulting in flooding. Addressing this problem required multiple interventions by the dealership. Post-warranty, an electrical/electronic component related to the liftgate module malfunctioned, leading to an unforeseen repair that cost upwards of $800+. Subsequently, the vehicle experienced recurring starting problems, necessitating jump-starts on multiple occasions. Most recently, a complete failure to start occurred, requiring towing to the dealership, which unfortunately happened while away from home. Extensive diagnostics revealed the necessity to reprogram the BCM (Body Control Module) to resolve the issue. The repetitive and varied nature of these issues, especially for a four-year-old vehicle, raises concerns about the reliability and quality standards associated with the Honda Odyssey. These recurring inconveniences and unexpected expenses have compelled me to reconsider recommending this vehicle to friends and family. Of particular concern is the possibility of experiencing a breakdown in remote areas during extended trips. The prospect of being stranded with my family in such situations is troubling and potentially unsafe. Urgent attention to resolving these issues is crucial to avoid any untoward incidents for myself or other Odyssey owners. While I have raised my concerns with Honda, I am also contemplating sharing this experience with the NHTSA. The uncertainty surrounding potential future issues while driving has led me to consider selling this vehicle. I believe it's essential to document these concerns for the safety and awareness of others who might face similar situations.

Delay or rough shifting betwee 2nd, 3rd and 4th gear. Sudden deccelerations Sudden loss of power twice happened on the free while accelerating.

A faulty body seam seal allowed rain to enter the body of the vehicle and infiltrate the power tailgate control module. On my vehicle, this produced the error message "Tailgate Problem". The tailgate would fail to open, open part way and then close, or attempt to open at random. There have been reports of tailgates opening while driving as a result of this problem. My dealer replaced the tailgate module and re-sealed the body seam where water was entering. This seam is where the top and side panels of the vehicle join near the driver's side tailgate hinge. This is a manufacturing defect in the body seam seal that is allowing this to happen. The problem has been extensively documented by vehicle owners at [XXX] This unsafe driving condition should be subject to a recall to prevent anyone's tailgate from opening unexpectedly while operating the vehicle, creating a hazardous condition for occupants or for other motorists who might be affected by items falling out of the rear tailgate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that while driving at undisclosed speeds, the vehicle was jerking and hesitating. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000. Parts distribution disconnect.

Failed Part Information Front Camera - Honda (36160-THR-A11) Faulty camera inaccurately reads the surrounding objects, causing the car to hesitate and lurch when accelerating. It is not safe. Yes, the problem has been confirmed by a service center and the dealer Yes, the component has been inspected by the dealer and a service center No warnings prior to failure. The warning lamps and messages started when the component had already failed.