2019 Honda Odyssey Complaint Log

TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE ABRUPTLY SHUTOFF AS SEVERAL WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. ONCE THE FAILURE OCCURRED, THE CONTACT STATED THAT SHE WAS UNABLE TO PLACE THE VEHICLE INTO NEUTRAL AS THE ENGINE WOULD NOT RESTART. THE CONTACT ALSO STATED THAT A WARNING MESSAGE THAT READ; PLACE CAR IN NEUTRAL, PLEASE TURN ON ENGINE, ALSO APPEARED ON THE INSTRUMENT PANEL. THE CONTACT HAD THE VEHICLE TOWED TO KEN GARFF HONDA RIVERDALE (950 W RIVERDALE RD, OGDEN, UT 84405) HOWEVER, THE VEHICLE WAS NOT YET DIAGNOSED. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.

TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING 70 MPH, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL. THE CONTACT STATED SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE DRIVER CRUISED TO THE SIDE OF THE ROAD SAFELY AND HAD THE BRAKE PEDAL DEPRESSED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER HERITAGE HONDA BEL AIR LOCATED AT 1800 BELAIR RD SUITE A, FALLSTON, MD 21047, (410) 343-5644, WHERE IT WAS DIAGNOSED WITH NEEDING THE BATTERY TO BE REPLACED. THE CONTACT STATED THAT THE BATTERY WAS REPLACED HOWEVER, SHE CONTINUED TO EXPERIENCE THE FAILURE 45 MINUTES AFTER LEAVING THE DEALER. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 9,566.

ON THE GAUGE CLUSTER THE VEHICLE NORMALLY TELLS ME WHAT GEAR I AM IN SUCH AS D FOR DRIVE. SOMETIMES IT DOES NOT SHOW IT AND OTHER TIMES IT WORKS FINE. THE ODYSSEY HAS A PUSH BUTTON TRANSMISSION AND IT IS EASY TO GET CONFUSED SOMETIMES WHEN IT IS NOT WORKING. I HAVE GOTTEN OUT OF THE VAN AND FORGOT IT WAS STILL IN DRIVE ONCE.

WHEN BACKING OUT OF THE GARAGE, THE PICTURE FROM THE BACKUP CAMERA FROZE AND WENT BLANK. THIS HAS CAUSED A LIGHT ACCIDENT WITH BUMPER DAMAGE. BASED ON THE ACTIVE RECALLS, THIS ACCIDENT MAY HAVE HAPPENED TO TO A KNOWN DEFECT.

Vehicle shifts hard in low gears creating a safety risk

The contact owns a 2019 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 15 MPH and making a right turn, the vehicle started losing motive power. The contact stated there was no warning light illuminated. The contact depressed the accelerator pedal; however, the vehicle failed to respond. The contact stated that the failure was intermittent but also occurred while making left turns. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000. Parts distribution disconnect.

2019 ODYSSEY REVERSE CAMERA HAS FAILED MULTIPLE TIMES. SOMETIMES WILL WORK ON NEXT VEHICLE START, SOMETIMES IT TAKES A FEW DAYS. REPORTED TO HONDA DEALER PRIOR TO RECALL IN JUNE 2020. HAVE BEEN WAITING OVER 11 MONTHS FOR RECALL REPLACEMENT PART AND I AM TOLD OVER AND OVER THAT REPLACEMENT PART IS NOT AVAILABLE AND NO ETA IS AVAILABLE. ALSO HAVE TROUBLE WITH CROSS TRAFFIC SENSORS, DEALER UNABLE TO TELL ME IF THIS RELATED.

TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING, THE BACK UP CAMERA WOULD NOT DISPLAY CAUSING A VISIBILITY HAZARD TO THE DRIVER WHILE DRIVING IN REVERSE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AN UNKNOWN DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 20V438000 (BACK OVER PREVENTION). PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS 30,000.

WHILE DRIVING 25-35 MPH THERE IS A HARD SHIFT TO THE NEXT GEAR. IT JERKS YOU FORWARD IN YOUR SEAT. THERE IS ALSO AN ISSUE WHILE THE HEAT/AIR FAN IS ON IT CONTINUOUSLY CUTS OUT. ALSO NOTICE A KNOCKING NOISE AT TIME FROM THE ENGINE.

FUEL CAP NOT CLOSING PROPERLY, SAFETY ISSUE MAY ARISE. MANY CUSTOMERS MAY HAVE SIMILAR PROBLEM

STATIONARY VEHICLE LURCHED FORWARD BY ITSELF WHEN REMOTE STARTED TWICE NOW, FIRST TIME 8"-12", SECOND TIME LURCHED 4". LAST LURCH WAS CAUGHT ON VIDEO. UNABLE TO REPRODUCE THE ISSUE, BUT CONTINUOUSLY RECORDING EVERY REMOTE START. LOCAL HONDA SERVICE MANAGER INSISTS THIS IS A "CHARACTERISTIC OF THIS VEHICLE." WHILE REPORTING TO HONDA CORPORATE, THE REPRESENTATIVE STATED THEY DID NOT HAVE THIS ISSUE IN THEIR RECORDS.

WE BOUGHT A NEW HONDA ODYSSEY VAN ON NOV 4TH 2019. IT HAD LESS THAN 700 MILES AND IS NOW DESTROYED DUE TO AN ENGINE FIRE. MY WIFE [XXX] WAS DRIVING TO WORK, WHEN SHE PARKED AT WORK SHE NOTICED SMOKE COMING FROM THE ENGINE AREA. SHE GOT OUT AND CALLED 911, BUT WITHIN MINUTES THE ENGINE AREA BUST IN FLAMES AND SOON THE ENTIRE FRONT END WAS ON FIRE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE VEHICLE AUTOMATICALLY THROTTLES WITH THE SPEED GOING DOWN AND BACK TO NORMAL

I WAS DRIVING MY 2019 HONDA ODYSSEY UP A SLIGHT INCLINE AND THEN SUDDENLY I LOST ALL POWER. THE MINIVAN AUTOMATICALLY PUT ITSELF IN NEUTRAL AND THE DASHBOARD SCREEN SWITCHED BETWEEN SAYING, "STOP DRIVING WHEN SAFE. TRANSMISSION PROBLEMS. SEE MANUAL" AND "TRANSMISSION PROBLEM. APPLY PARKING BRAKE WHEN PARKED." GIVEN THAT I HAD NO POWER I HAD TO PULL TO THE SIDE OF THE ROAD. I FEEL LUCKY THAT THIS DID NOT OCCUR ON THE HIGHWAY. AFTER PULLING OVER TO THE SIDE OF THE ROAD, I WAS UNABLE TO PUT THE CAR IN PARK OR DRIVE. IT WAS LOCKED IN NEUTRAL. I TURNED OFF THE CAR AND WHEN I TURNED IT BACK ON THE CAR HAD AUTOMATICALLY PUT ITSELF IN PARK AND I WAS UNABLE TO PUT IT INTO ANY GEAR (DRIVE OR REVERSE). I CALLED HONDA ROAD SIDE ASSISTANCE WHO SCHEDULED A TOW TRUCK TO COME GET THE MINIVAN. THIS LOSS OF POWER OCCURRED ON A CITY STREET AT ABOUT 25 MILES PER HOUR. I HAD TWO OF MY LITTLE CHILDREN IN THE MINIVAN AND THIS EXPERIENCE WAS QUITE SCARY. BOTH ME AND MY CHILDREN COULD HAVE BEEN SERIOUSLY INJURED WHEN THE CAR SUDDENLY, AND WITHOUT WARNING, LOST ALL POWER WHILE DRIVING. I AM CONCERNED THAT THIS WILL LEAD TO SERIOUS INJURIES, PARTICULARLY IF THIS OCCURS ON THE HIGHWAY.

2/5/2020 I WAS TRAVELING AT HIGHWAY SPEEDS WITH MODERATE TRAFFIC, WHEN THE MAIN DISPLAY SCREEN IN MY MINIVAN STARTED FLASHING ERROR MESSAGES. THE RADIO DISPLAY SCREEN WAS ACTING WACKY ALSO. THE VAN STARTED MAKING A LOUD RAPID 'CLICK.CLICK.CLICK." TYPE NOISE. I WAS TRYING TO FIGURE OUT WHAT WAS HAPPENING, WHEN I NOTICED THAT THE DISPLAY SAID "P" FOR PARK. I COULD NOT ACCELERATE TO MERGE OUT OF TRAFFIC. IT HAPPENED SO FAST AND WAS SO STARTLING. I WAS ABLE TO COAST AND MOVE OVER TO THE SHOULDER AND STOP THE VAN. I TURNED OFF THE IGNITION AND STARTED IT BACK UP AND IT DROVE NORMALLY. MY HUSBAND TOOK IT TO THE DEALERSHIP AND THEY MOVED THE TOLL TAG STICKER ON THE WINDSHIELD AND SAID IT WAS INTERFERING WITH THE SENSORS. 2/6/2020 I WAS TOO SCARED TO DRIVE IT, SO MY HUSBAND DROVE IT. HE WAS ON THE FREEWAY AND THE SAME THING HAPPENED TO HIM. IT IS CURRENTLY AT THE DEALERSHIP. THE DEALERSHIP NOW SAYS IT IS LOOSE CONNECTIONS AT THE BATTERY. THE NOISE IT MADE WAS HORRIBLE AND I'M CONCERNED THAT THERE IS PHYSICAL DAMAGE TO THE VEHICLE. THE VAN HAS JUST OVER 5,000 MILES ON IT AND WAS PURCHASED IN SEPTEMBER 2019

HOLD BRAKE RELEASES AUTOMATICALLY WITHOUT PRESSING ACCELERATOR

A BRAND NEW 2019 HONDA ODYSSEY EX WITH 80 MILES ON IT, STARTED HAVING TROUBLE WITH VEHICLE'S CENTRAL DISPLAY. MESSAGE NETWORK COMMUNICATION LOST , EVEN ON SLIGHT MOVES WHILE THE CAR IS ON SMOOTH FREEWAYS. RADIO CLICKING STATIC NOISE. DISPLAY UNIT TURNS OFF AND ON SPORADICALLY WHILE THE VEHICLE IN MOTION OR EVEN SOMETIMES WHEN THE VEHICLE IS STARTED FROM PARKING LOT. VEHICLE DISPLAY GOES BLANK COMPLETELY. CUTS OFF BACK UP CAMERA, NO RADIO, NO BLUETOOTH, NO APPS. AS MOST OF FUNCTIONS ARE CONTROLLED WITH TOUCH SCREEN FEEL LIKE THE VEHICLE IS UNSAFE TO OPERATE. DEALER TRIED TO FIX IT 2 TIMES BUT NOW THEY BLAME HONDA DOES NOT A SOLUTION YET. RAISED A CASE (10281802) WITH HONDA CORPORATE BUT HONDA REFUSED TO ACCEPT THE PROBLEM AND REFUSED TO GIVE A LOANER CAR AND SAID ITS UP TO TO DEALER TO GIVE A LOANER AS A COURTESY. I FEEL LIKE I WAS SOLD A LEMON. BOTH HONDA CORPORATE AND HONDA DEALER IS NOT TO HELP ME. DEALER SAYS THEY CANNOT DO ANYTHING. I FEEL THE VEHICLE IS NOT SAFE TO DRIVE WITH THE CENTRAL DISPLAY UNIT WHICH SO CRITICAL TO THE VEHICLE'S FUNCTION. WORST PART IS RADIO CLICKING STATIC NOISE CANNOT BE CONTROLLED AS THE DISPLAY IS BLANK. ALL THE ABOVE MAKES ME FRUSTRATED THAT IT HAPPENS ON A NEW CAR AND NO ONE IS HELPING ME.

THE RADIO AND COMPUTER SYSTEM CRACKLES MAKE LOUD NOISE THAT SOUNDS LIKE WIRING RUBBING TOGETHER, COMPUTER SCREEN SHUTS OFF AND RESETS AND YOU LOSE FUNCTIONALITY OF YOUR SYSTEM THAT IS CONNECTED TO RADIO, PHONES AND MAPS. THIS HAPPENS INTERMITTENTLY AND THE VEHICLE CAN BE MOTION OR STATIONARY. *TR

TL* THE CONTACT OWNED A 2019 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, SHE SAW SMOKE COMING FROM THE HOOD OF THE VEHICLE WHILE APPROACHING A STOP. THE VEHICLE THEN CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FIRE. A FIRE REPORT ( 2200115) WAS TAKEN AT THE SCENE . THERE WERE NO INJURIES AS A RESULT OF THE FIRE. THE VEHICLE WAS TOTALED DUE TO THE FIRE AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT STATED THAT A DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.

IN JAN2020, DURING MIDDLE OF A TWO HOUR DRIVE WITH FAMILY, VEHICLE'S ELECTRONIC TOUCH SCREEN CONTROL PANEL ALONG WITH STEERING WHEEL CONTROLS COMPLETELY FROZE, DISABLING VOICE AND/OR TOUCH COMMAND TO ACCESS DASH BOARD, APPLE CAR PLAY AND EVEN RADIO. VEHICLE WAS ON THE HIGHWAY DRIVING IN THE RANGE OF 50-60 MPH WHEN IT HAPPENED. RESTARTING VEHICLE AT ROADSIDE STOP DID NOT RESET THE SYSTEM. I NOTICED REAR VIEW CAMERA QUIT WORKING ALSO, COULD NOT CONFIRM ABOUT OTHER ELECTRONIC SAFETY FEATURE'S WORKING STATUS. VEHICLE'S TRANSMISSION SEEM TO WORK FINE SO I DROVE SLOWLY HOME AND CALLED DEALERSHIP NEXT DAY. DEALERSHIP REQUESTED TO BRING VEHICLE IN HOUSE TO HARD RESET THE SYSTEM. DEALERSHIP ALSO MENTIONED THAT THEY ARE SEEING SIMILAR ISSUES IN THIS MODEL OF VEHICLE. I COULD NOT GET A SATISFACTORY ANSWER IF THE VEHICLE WAS SAFE TO DRIVE (TO ME IT WAS NOT VERY SAFE EVEN IF SOME/ALL SAFETY FEATURES POSSIBLY WERE WORKING?). AFTER FACTORY RESET, VEHICLE IS WORKING FINE BUT I AM REQUESTING MANUFACTURER FOR FULL ELECTRICAL CHECK UP. I AM UNCOMFORTABLE TO HAVE FULL FAMILY IN AND RISK A SYSTEM FREEZE MID DRIVE ON A HIGHWAY. SURPRISED IT HAPPENED IN A BRAND NEW VEHICLE.

TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. THE CONTACTED STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE HESITATED TO SWITCH INTO THE PROPER GEAR WITH AN ABNORMAL SOUND COMING FROM THE DRIVER'S SIDE FRONT OF VEHICLE. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO HONDA OF DOWNTOWN LOS ANGELES LOCATED AT 780 W. MARTIN LUTHER KING JR BLVD, LOS ANGELES, CA 90037, HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CASE FILED WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

INITIALLY THE VEHICLE WOULD RANDOMLY TURN OFF WHILE DRIVING, IT WAS NOT THE IDLE STOP SINCE IT IS DEACTIVATED BEFORE DRIVING. THE DEALER EVENTUALLY SAID IT WAS THE BATTERY. THEN THE INFOTAINMENT SYSTEM STOPPED WORKING, THE RADIO WAS REPLACED AFTER A WEEK OF BEING AT THE DEALER. NOW 3 WEEKS AFTER REPAIR, THE INFOTAINMENT SYSTEM DOES NOT WORK. HAS A NOISE THAT COMES OUT OF THE SPEAKERS LIKE SPARKS, HAS A CHEMICAL SMELL, NO RES USAGE, NO CABIN WATCH OR CABIN TALK. EVERYTHING THAT MADE THE ELITE TRIM DESIRED DOES NOT WORK.

Power sliding door on the right has failed to close. It will close almost all the way and the re-open back up. It has to be closed manually. The problem has been reported and fixed altogether 4 times but the problem has never been resolved. The service dates were 1) Jan 15, 2020 2) July 7, 2020 3) May 13, 2021 and 4) July 21, 2021. It would work once or twice after fixing and go back to the malfunction stage. We need to use the car and are not able to take it back every time it happens. The services were conducted at Ourisman Honda, 4800 Bethesda Ave., Bethesda, MD 20814 Tel. 301-656-1000.

TRANSMISSION SHIFTS ERRATIC. WHEN GOING FROM REVERSE TO DRIVE THE TRANSMISSION DELAYS ENGAGEMENT TO 1ST GEAR. THIS BEHAVIOR CAUSES A CLUNK TO 1ST GEAR AND SOMETIMES RAPID ACCELERATION WHEN IT DOES ENGAGE AND THE GAS PEDAL IS DEPRESSED. VEHICLE HAS BEEN TO THE DEALER MANY TIMES TO ADDRESS BUT THE ISSUE REMAINS.

The contact owned a 2019 Honda Odyssey. The contact stated that while driving approximately 65 MPH, the vehicle suddenly decelerated to 45 MPH, and failed to properly accelerate while depressing the accelerator pedal. The contact stated that the failure was intermittent and was self-corrected after each failure. The vehicle was taken to the local dealer on several occasions, but no fault codes were retrieved, and the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was made aware of NHTSA Action Number: PE25008 (ENGINE). The failure mileage was 33,000.

THE INFOTAINMENT SYSTEM STARTED GOING BAD AFTER OWNING THE VEHICLE WITHIN 2 WEEKS. WHEN THE VEHICLE IS IN MOTION THE RADIO WENT OUT WITH A STATIC SOUND AND COMPLETE SYSTEM BLACKED OUT WITH "NETWORK COMMUNICATION ERROR" AND RESTARTED WHILE CAR IS IN MOTION AND THIS STARTED REPEATING ON THE DRIVE.I TOOK IT TO THE DEALER AND THEY SAID THEY FIXED THE PROBLEM BY REROUTING THE ELECTRICAL HARNESS. IT WORKED GOOD FOR ANOTHER TWO DAYS IT STARTED GETTING THE SAME ERROR MESSAGES AND THE WHOLE INFO SCREEN WENT OUT FOR MINUTES AT A TIME.I HEAR STATIC SOUNDS AND GET MESSAGES SAYING RADIO OUT AND NETWORK PROBLEMS.HONDA MENTIONED IT HAD FIXED THE ERROR AS PART OF THE RECALLS RELEASED RECENTLY AND HAD THE RECALLS DONE AND THE ISSUE BECOME MORE FREQUENT AND WORSE, THE SYSTEM GETS RESTARTED EVERY FEW MINS. AFTER 3 ATTEMPTS TO THE DEALER I DO NOT HAVE ANY SUCCESS. A CLEAR SIGN THAT HONDA HAS NO CLUE HOW TO PROPERLY AND PERMANENTLY REPAIR THE SYSTEM.

BRAUN WHEELCHAIR CONVERSION ON 2019 HONDA ODYSSEY. GAS OVERFLOWS FROM BELOW DUE TO GAS LINE IN FUEL TANK. FUEL TANK REPLACED ON HONDA BY BRAUN, BRAUN HAND BUILDS THE DEFECTIVE TANK. FIRE DEPARTMENT HAD TO COME BECAUSE OF ALL THE GAS OVERFLOWING UNDER VAN. I HAD FILLED THE GAS TANK NIGHT BEFORE, 12-16 HOURS LATER WHILE PARKED IN MY DRIVE WAY GAS WAS LEAKING ONTO DRIVEWAY AT LEAST 2 GALLONS. LOOKED LIKE A SLOW DRIP THAT TIME I SAW IT WAS A SPEWING FAUCET. I HAD VAN TOWED TO HONDA DEALERSHIP BUT WAS TRANSFERRED TO BRAUN DEALERSHIP. BRAUN IS GOING TO MAKE ANOTHER FUEL TANK AFTER JAN 6 IN INDIANA THEN SHIP TO LUBBOCK TEXAS END OF JAN, EARLY FEB. SAME SET UP ! I DON'T WANT THIS UNSAFE VAN THAT MAY AGAIN SPEW GAS AND HIGH RISK FOR EXPLOSION OR FIRE.

TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. THE CONTACT STATED THAT AFTER COMING TO A STOP AND ATTEMPTING DRIVE OFF, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE RPM REVVED UP BUT THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO MILLS HONDA LOCATED AT 8465 STATE HIGHWAY 210, BAXTER, MINNESOTA 56425, (218)-825-7525, WHERE THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.

2019 HONDA ODYSSEY EX-L PURCHASED NEW IN SEPTEMBER 2019. AT APPROXIMATELY 7,000 MILES OF USE, DEVELOPED NOTICEABLE METALLIC RATTLE AND ASSOCIATED ENGINE KNOCK-LIKE NOISE. DEALERSHIP OF PURCHASE WAS NOTIFIED AND VEHICLE WAS BROUGHT INTO SERVICE. AFTER SIX DAYS, OWNER WAS NOTIFIED THAT MOST LIKELY DEFECT WAS A FAILED MAIN BEARING IN ENGINE CRANKSHAFT ASSEMBLY AND THAT HONDA CARS OF NA WOULD REPLACE ENGINE.

SUPPER LOUD STATIC NOISE. BOARD CONTROLS SHUT DOWN, CANNOT CONTROL HEAT, NAVIGATION SHUTS DOWN. SUPPER LOUD STATIC NOISE. TOOK TO LOCAL HONDA.. THEY AWARE OF THIS ISSUE BUT NO SOLUTION TO FIX AT THIS TIME... 3 TIMES ALREADY. ALSO VEHICLE WHILE OPERATING.. WHEN THIS NOISES OCCUR FEELS LIKE ITS LOOSING POWER

TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS A HARD SHIFT AMONG FIRST TO SECOND TO THIRD GEARS. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE HARD SHIFT WAS FELT BOTH DURING ACCELERATION AND DECELERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,547. THE VIN WAS INVALID.

IWAS DRIVING ABOUT 10 MPH COMING OUT OF A PARKING GARAGE WHEN THE VEHICLE SUDDENLY SHIFTED ITSELF INTO PARK AND CAME TO AN ABRUPT STOP. MYSELF AS WELL AS MY PASSENGERS WHERE THROWN FORWARD BY THE SUDDENNESS OF THE STOP. IF THIS HAD HAPPENED ON THE HIGHWAY OR IN HEAVY TRAFFIC IT COULD HAVE BEEN CATASTROPHIC.

TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE DRIVING APPROXIMATELY 10 MPH, THE GEAR SHIFTED INTO PARK, THERE WAS A SHRIEKING NOISE, AND THE VEHICLE STOPPED WITHOUT WARNING. THE CONTACT CALLED AN UNKNOWN HONDA DEALER IN DELAND, FLORIDA AND WAS INFORMED THAT THE GENERAL MANAGER WOULD CALL BACK. THE CONTACT WAS NOT CALLED BACK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL; HOWEVER, THE FAILURE WAS NOT A KNOWN ISSUE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,900.

- Step on accelerator and no acceleration, - When at stop then gas there is hesitation with extra slow accelerator. - Shifting from 1st to 2nd there a jerking and hard shift which something cause loud noise. - Reported multiply times to dealer and indicated its normal (Replace purge valve) no help.

THE CENTRAL DISPLAY GOES BLANK, SOMETIMES I GET A MESSAGE NETWORK COMMUNICATIONS LOST, WHEN ITS BLANK THERE IS NO BACKUP CAMERA, RADIO, ENTERTAINMENT SYSTEM PHONE BLUETOOTH... AND EVEN WHEN THE DISPLAY WORK THE BACKUP CAMERA WILL NOT ALWAYS DISPLAY AND THE ENTERTAINMENT SYSTEM WILL NOT ALWAYS WORK., I ALSO HEAR A POPPING SOUND FROM THE SPEAKER SYSTEM LIKE SOME WIRES ARE LOOSE... I ALSO HAD A FEW TIMES THAT THE DASHBOARD BEHIND THE STEERING WHEEL WHERE THE SPEED AND OTHER IMPORTANT INFO ARE DISPLAYED WENT BLANK. THIS HAPPENED WHEN THE CAR WAS BRAND NEW WITH LESS THAN 500 MILES, I WENT TO SERVICE BUT IT DIDNT HELP. THE CONSUMER STATED THAT IN MARCH OF 2020, THEY WERE INFORMED THAT THEIR WAS RADIO WAS SERVICED WITHOUT FOREWARNING. *AS

The contact owns a 2019 Honda Odyssey. The contact stated while driving at various speeds, the vehicle would downshift without warning, causing the vehicle to lurch forward. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer but was not diagnosed. The manufacturer was informed of the failure. The contact was awaiting a response. The failure mileage was approximately 59,500.

FREQUENT LOUD CRACKLING NOISES COME FROM THE SPEAKERS, FOLLOWED BY A NETWORK CONNECTION LOST ERROR MESSAGE ON THE SCREEN, AND THEN THE SCREEN WILL GO BLACK AND EVENTUALLY THE SYSTEM WILL REBOOT. THIS WILL HAPPEN REPEATEDLY WHILE DRIVING AND DOES NOT DEPEND ON THE STATE OR USE OF THE INFOTAINMENT SYSTEM (IT CAN BE OFF AND STILL HAPPEN). THERE SEEMS TO BE A CORRELATION WITH GOING OVER A BUMP, SUGGESTING A LOOSE CONNECTION SOMEWHERE. WHEN RESTARTING OR OFF, THE RADIO, CLIMATE CONTROLS AND THE BACKUP CAMERA ARE ALL UNAVAILABLE. THIS IS A SAFETY HAZARD AS IT DISTRACTS THE DRIVER AND ALSO PREVENTS USAGE OF THE BACKUP CAMERA. BEGAN HAPPENING INTERMITTENTLY AT AROUND 1500 MILES AND NOW AT ~1700 MILES IT HAPPENS ESSENTIALLY ALL THE TIME.

ON NOVEMBER 11, 2019, I SENT MY HONDA ODYSSEY TO A HONDA DEALER FOR MAINTENANCE. EVERYTHING WENT NORMALLY. AFTER THE MAINTENANCE, I DROVE MY CAR BACK HOME. EVERY DAY, I GO TO WORK AND WORK NORMALLY. ABOUT 10 DAYS AFTER THE MAINTENANCE, THE ENGINE LIGHT SUDDENLY TURNS ON. AFTER THE CAR WAS TURNED ON, THE ENGINE LIGHTS RETURNED TO NORMAL. EVERY DAY WHEN I WENT TO WORK, I FOUND THAT THERE WAS A POOL AT THE BOTTOM OF THE FRONT OF THE CAR. I WONDER IF IT WAS WATER OR OIL? I DIDN'T CARE TOO MUCH JUST AFTER FINISHING THE MAINTENANCE. IN THE STATE OF THE CAR, I DROVE IT FOR ANOTHER WEEK. AT THE END, THE ENGINE LIGHT MADE A SOUND AND I CHECKED THAT MY ENGINE OIL WAS ALMOST GONE. IT'S HARD TO BELIEVE. THE ENGINE OIL THAT I JUST FINISHED MAINTENANCE WAS GONE WITHIN 20 DAYS. THIS IS TOO SCARY. THE ENGINE RAN OUT OF OIL. I HAD DRIVEN FOR SO MANY DAYS. IT'S JUST KILLING. I RETURNED THE CAR TO A HONDA DEALER FOR INSPECTION, BUT JUST HELPED ME FILL UP THE ENGINE OIL WITHOUT ANY EXPLANATION. THIS WAY I CAN'T ACCEPT IT. PLEASE HELP ME DEFEND MY RIGHTS. WHAT CAUSES THE LOSS OF ENGINE OIL? FIND OUT LATER I'M AFRAID I'LL DIE. AT PRESENT, THE RIGHT REAR TIRE OF THE CAR SHOWS THAT THE AIR PRESSURE IS NOT ENOUGH. I CHECKED THAT THE TIRES ARE NOT PIERCING, AND I ALSO PERFORMED A LOT OF AIR REFILLS, WHICH DID NOT WORK. IT SHOULD SHOW THAT THE AIR PRESSURE IS INSUFFICIENT. THANK YOU FOR AUDITING MY ISSUE TO HELP ME COMPLETE MY RIGHTS. NOW I THINK THAT THE ENGINE IS SCARED WITHOUT OIL.

INFORMATION CENTER CUTS IN AND OUT. SOMETIMES THE WHOLE SCREEN IS BLACK, NO BACKUP CAMERA, NO NOTHING! IT LOCKS UP, CAN DIAL THE PHONE, OR GO BETWEEN OTHER OPTIONS. HAS BEEN HAPPENING ABOUT A YEAR NOW.

WHILE DRIVING ON A TRIP AT ABOUT 60 MPH, THE INFOTAINMENT SYSTEM STOPPED WORKING, NOTHING WAS FUNCTIONAL, INCLUDING THE BACK-UP CAMERA WHICH I HEAVILY RELY ON. THIS IS A SAFETY ISSUE. IN ADDITION, ONCE THE VEHICLE WAS SHUT OFF, THE INFOTAINMENT SYSTEM WOULDN'T TURN OFF AND STARTED DRAINING THE BATTERY. I ENDED UP HAVING TO PULL THE FUSE TO GET IT TO SHUT OFF, WHICH IS VER DIFFICULT TO ACCESS. I HAVE HAD THIS VEHICLE TO THE DEALER, THEY SAY THERE IS NO FIX CURRENTLY AVAILABLE. I AM NOT COMFORTABLE USING THE INFOTAINMENT SYSTEM AT ALL IN THE VEHICLE, WHICH WAS ONE OF THE MAIN REASONS FOR PURCHASING.

WHILE DRIVING AT LOW SPEED IN THE PROCESS OF SHIFTING BETWEEN 3 AND 4TH GEAR VAN SHIFTS VERY HARD . SO MUCH SO THAT AT TIMES MY BODY IS THRUSTED FORWARD WHICH CAUSES ME TO MOMENTARILY LOSE SIGHT OF ROAD. WHILE SHIFTING IT SEEMS TO VEHICLE SEEMS LUNGE AT HIGHER SPEED. THIS OCCURS AT LOW RPM AND WILL USUALLY OCCUR WHEN SPEED HITS 24MPH. HARD SHIFT ALSO OCCURS WHEN SLOWING DOWN BUT NOT AS COMMON . THIS OCCURS WHEN DRIVING ON STOP AND GO TRAFFIC WHEN IT REQUIRES DRIVING AT LOWER SPEEDS. WHEN VEHICLE WAS 1ST PURCHASED THIS WAS NOT EXPERIENCED, IT WAS UNTIL AFTER 6 MONTHS THAT THIS STARTED OCCURRING. HAD DEALERSHIP LOOK AT VEHICLE AND THEY WERE ABLE TO REPLICATE ISSUE AND INFORMED ME THAT VEHICLE WAS OPERATING AS INTENDED. I ALSO CONTACTED HONDA NORTH AMERICA AND THEY SAID THEY COULDN'T HELP SINCE DEALERSHIP SAID IT WAS OPERATING NORMALLY. THEY SUGGESTED I REVIEW MY CONSUMER RIGHTS BROCHURE IF I WANTED TO TAKE ADDITIONAL ACTION. THERE ARE VARIOUS POST ONLINE WITH EXACT SAME ISSUE. MY CONCERN IS SAFETY OF MY FAMILY AND FEEL THERE IS FLAW IN THE DESIGN WHICH HONDA IS NOT WILLING TO ACCEPT RESPONSIBILITY NOR WILLING TO FIX THE ISSUE

WE STARTED TAKING OUR 2019 HONDA ODYSSEY TO THE DEALERSHIP IN NOV 2019 ON RADIO/SPEAKER ISSUES. THE SAME PROBLEMS STILL PERSIST AFTER A HANDFUL OF ATTEMPTS AT FIXING WITH NEWER PARTS. THIS IS BECOMING VERY FRUSTRATING AS A CONSUMER, ESPECIALLY AFTER MULTIPLE ATTEMPTS AT A SOLUTION. WE HAVE OWNED MULTIPLE NEW HONDA'S, AND QUITE A FEW USED ONES. WE HAVE SEVERAL VIDEOS OF IT GOING OFF AND ON WHILE DRIVING, SITTING STILL, HITTING A BUMP ETC. NOW IT'S TO THE POINT WHERE IT WON'T EVEN COME ON AT ALL WHEN YOU START THE VEHICLE.

FOUR TIMES IN LAST 3 MONTHS WHEN HEADING INTO SUN, 40 MPH, EMPTY RURAL ROAD,, AUTO BRAKING SYSTEM FLASHED CRASH WARNING ON SCREEN IN BACK OF STEERING WHEEL. THERE WERE NO HAZARDS. I QUESTION WHETHER THE BRAKES MIGHT BE APPLIED. SANTA FE HONDA DEALER, ON OCT 23, 2019 SAID THIS HAPPENS BUT IS NOT A PROBLEM IF I MOVE THE STEERING WHEEL A LITTLE, THEN THE WARNING WILL GO AWAY AND NO BRAKING WILL OCCUR. NOTHING DANGEROUS DID OCCUR, BUT I AM CONCERNED AND DISENGAGE THE SYSTEM IF I REMEMBER. MUST BE DONE EVERY TIME ENGINE IS STARTED.

DRIVING ON AN EXPRESSWAY, THE CARS IN FRONT OF ME ARE SLOWING DOWN, MY CAR'S COLLISION MITIGATION BRAKING SYSTEM SENDS A VISUAL ALERT WITH THE "BRAKE" SIGNAL COMING ON AND I FEEL THE BRAKES ENGAGING, SIMULTANEOUSLY I SLAM ON THE BRAKES, AND WHILE THERE WAS STILL DISTANCE BETWEEN THE CAR IN FRONT OF MINE AND MINE, I AM NOT ABLE TO BRAKE. THE BRAKES SEEM CONFUSED, AND THE IMPACT IS SO STRONG THAT MY HEAD ALMOST REACHES THE STEERING WHEEL. THE SEATBELT IS LOCKED IN PLACE AND LEAVES ME SORE. ONCE I AM ABLE TO GET AHOLD THAT I WAS JUST IN A CAR ACCIDENT, I AM UNABLE TO LOWER THE WINDOWS, THE CAR IS ABLE TO CALL FOR HELP ON IT'S OWN AND DOES SO ALTHOUGH NOTHING COMES OF THAT IN THAT NO HELP COMES. ONCE I GET OFF THE VAN I NOTICE THE PLATE IS KNOCKED AND ON THE FLOOR, THE BUMPER HAS FALLEN OFF AND THE HOOD AND GRILL ARE CURLED UP PICTURES ATTACHED. THE CAR SEEMS TO BE LEAKING A FLUID AND WE ARE UNABLE TO START IT. I BELIEVE THAT BECAUSE WE (THE CAR AND I) SIMULTANEOUSLY HAVING THE SYSTEM ENGAGING ON IT'S OWN AND MY SLAMMING ON THE BRAKES PREVENTED THE BRAKES FROM WORKING. THE IMPACT WAS WITH SUCH VELOCITY THAT IT'S IMPOSSIBLE TO HAVE HAD THEM WORKING PROPERLY. THIS IS AN IMPORTANT SAFETY CONCERN IF THE DRIVER AND THE SYSTEM ARE UNABLE TO WORK TOGETHER OR TOO CONFUSING FOR THE SYSTEM. INTERESTINGLY, THE AIR BAGS DIDN'T DEPLOY! ADDITIONALLY, THE INITIAL SCAN BY THE AUTO BODY SHOP HAD MANY ALERTS COME UP BUT THE ONES I WOULD LIKE TO HIGHLIGHT ARE ABS - ECM FAILURE AND INTEGRATED DRIVER SUPPORT SYSTEM - BRAKE ACTUATOR MALFUNCTION, ATTACHING THAT SCAN TOO.

TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. THE CONTACTED STATED WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE HESITATED TO SWITCH TO THE CORRECT GEAR. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO GRAINGER HONDA LOCATED AT (1596 CHATHAM PKWY, SAVANNAH, GA 31408) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.

THE NAVIGATION SCREEN STAYS BLACK. NO BACKUP CAMERA, CAN'T CHANGE THE RADIO, USE THE PHONE OR CHANGE AIR FLOW OR GET DIRECTIONS FROM THE SCREEN. SOME DAYS IT DOESN'T COME ON AT ALL, OTHERS IT COMES ON WHILE DRIVING. YOU NEVER KNOW, VERY FRUSTRATING. I FEEL LUCKY IF IT COMES ON WHEN I FIRST START THE CAR. THIS IS UNACCEPTABLE IN A BRAND NEW VEHICLE.

HI THERE- I AM CURRENTLY LIVE IN NC. I HAVE ISSUE WITH MY HONDA ODDYSEY. I SEEN THAT YOU HAD FILED CASE WITH AMERICAN HONDA WITH ISSUES I AM HAVING CURRENTLY. I HAVE CASE WITH AMERICAN HONDA AND EVERYTHING REPORTED WITH THEM ( ALL ISSUES I AM HAVING) ADDITIONAL ISSUE WITH MY 2019 ODYSSEY STARTED SHUTTING DOWN DIGITAL ODOMETER WHILE DRIVING ON HIGH WAY. ITS TOTALLY UNSAFE AND I HAVE 3 LITTLE KIDS PUTTING ALL THIS STRESS ON ALL OF THEM. CAN YOU PLEASE RESPOND TO ME MAYBE LITTLE HEADS UP WHAT CAN I DO AT THIS POINT? LOCAL HONDA DEALER TRIED FIXING 6 TIMES- WITH NO SOLUTION, TOLD ME TO GO TO AMERICAN HONDA- AMERICAN HONDA CAME BACK SAID WE WONT DO NOTHING ABOUT IT FOR YOU. CAN YOU PLEASE HELP ME AND MY FAMILY?

VEHICLE HAS 3500 MILES AND BECAME DISABLED AND DISPLAYED TRANSMISSION ERROR ON THE DASH. UNABLE TO DRIVE. THIRD IS THE SECOND 2019 ODYSSEY WITH TRANSMISSION ISSUES THE FIRST HAD TO HAVE TRANSMISSION REPLACED AT 300 MILES.

HELLO I HAVE 2019 HONDA ODYSSEY ELITE. THERE IS AN ISSUE WITH THE INFOTAINMENT SYSTEM, THAT FREEZES UP, MUSIC NOT PLAYING, SCREEN BEING UNRESPONSIVE, CABIN WATCH FEATURE FREEZES, SKIPS PICTURE OR DOESN'T DISPLAY IT AT ALL OR WITH MESSAGE THAT PICTURE CANNOT BE DISPLAYED. RAIN SENSING WIPERS DO NOT WORK AS INTENDED. WHEN IS BARELY RAINING THEY GO FAST, WHEN IS RAINING A LOT WIPERS ARE WORKING SLOW. DEALERSHIP IS UNABLE TO FIX ISSUES OR THEY CANNOT REPLICATE THEM. I TRY TO TAKE VIDEOS/PHOTOS OF EVERY TIME SOMETHING IS HAPPENING BUT THE DEALERSHIP DOESN'T TAKE THAT AS A PROOF THAT SOMETHING IS WRONG. THEY DRIVE CAR FOR TWO MILES VS MINE 27K MILES IN 10 MONTHS, AND ALWAYS SAY THERE IS NOTHING WRONG WITH VEHICLE. I CALLED HONDA MULTIPLE TIMES TO HAVE ISSUES RESOLVED, ALWAYS SAME STORY FROM BOTH HONDA CUSTOMER SERVICE OR DEALERSHIP, PLEASE WAIT FOR AN UPDATE. I AM WAITING OVER 6 MONTHS AND NOTHING. I HAVE MORE VIDEOS/PICTURES AVAILABLE. WE HAVE TWO SAME VEHICLES IN OUR HOUSEHOLD, MY WIFE'S CAR HAVE SAME ISSUES.

WHILE DRIVING AT A SLOW/NORMAL SPEED ON A RESIDENTIAL ROAD, I WENT OVER A GENTLE SPEED BUMP AND ON THE WAY DOWN, THE BOTTOM OF THE CAR STRUCK WHAT I BELIEVE IS PART OF THE ROADWAY. IT WAS A MINOR BUMP - BUT SOME OF THE FRONT AIRBAGS TO DEPLOYED. THE PASSENGER AIRBAG DEPLOYED ALONG WITH BOTH KNEE AIRBAGS. THIS WAS TOTALLY UNEXPECTED SINCE WE WERE DRIVING AT NORMAL RESIDENTIAL SPEEDS AND SLOWED FOR THE SPEED BUMP. AT THIS SPEED, WHATEVER IT STRUCK ON THE BOTTOM OF THE CAR SHOULD NOT HAVE CAUSED AIRBAG DEPLOYMENT.