NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2019 Honda Odyssey. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
BETWEEN THE SPEEDS OF 24 - 27 MPH THERE IS A QUICK JOLT THAT SEEMS LIKE THE CAR IS SHIFTING. THE JOLT IS REPEATABLE. WE HAVE FOUND SEVERAL ONLINE FORUMS WHERE OTHERS ARE COMPLAINING. HTTPS://WWW.ODYCLUB.COM/THREADS/2019-ODYSSEY-HARD-SHIFTING-3RD-GEAR.353891/ WE TOLD OUR HONDA DEALERSHIP AND THEY SAID IT WAS A KNOWN ISSUE BUT THEY DID NOT HAVE A FIX YET AND THERE IS NOT A RECALL AT THIS TIME. THE 10 GEAR TRANSMISSIONS OF THE SAME YEAR WERE RECALLED DUE. *TR
IN MULTIPLE VEHICLES AFTER CONTACTING THE DEALER AND LOOKING AT TWO VEHICLES IT APPEARS AS THOUGH THE REAR GLASS HAS NOT BEEN MANUFACTURED CORRECTLY AS THERE ARE OBSCURITIES IN THE GLASS AND THOSE OBSCURITIES CREATE A BLURRY PATCH TO THE RIGHT AND THE LEFT OF CENTER AT THE EDGES OF THE GLASS. IF YOU CAN SEE IT'S FAINTLY LIKE A CORDUROY EFFECT IN BETWEEN THE LAYERS OF GLASS. A MANAGER AT FROM SUNSET HONDA IN SAN LUIS OBISPO HAS SEEN THE DEFECTS NOTICED IT AND OTHER VEHICLES BUT DECLINED TO DO ANYTHING SINCE IT WAS THE SAME IN TWO VEHICLES. I STATED THAT THAT DOESN'T PROHIBITED FROM BEING A DEFECT IN THE MANUFACTURING HE AGREED THAT THERE WAS BLURRY VISION AND THAT HE COULD SEE THE LINES THAT I'M SPEAKING OF.
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. THE CONTACT STATED THAT THERE WAS AN ABNORMAL POPPING SOUND COMING FROM THE DASHBOARD AND THE ELECTRONICS IN THE VEHICLE. THE VEHICLE WAS TAKEN TO HARE HONDA - SERVICE DEPARTMENT (8693 US-36, AVON, IN 46123, (317) 854-4791) WHERE AN UNKNOWN WIRING HARNESS AND INSTRUMENT PANEL WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS THEN INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V066000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED UNDER THE RECALL HOWEVER, THE FAILURE RECURRED AND WORSENED. A REPRESENTATIVE AT THE DEALER CONTACTED THE MANUFACTURER ON BEHALF OF THE CONTACT AND REQUESTED THAT A TECHNICIAN BE SENT TO INSPECT AND REPAIR THE VEHICLE. THE TECHNICIAN REPAIRED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED BY THE DEALER OF THE ADDITIONAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,498.
I PURCHASED A NEW 2019 HONDA ODYSSEY ELITE ON 9/17/2019. I DROVE TO WORK AS USUAL, MADE SURE ALL ELECTRICALS (E.G., DOME LIGHTS, HEADLIGHTS, ETC.) WERE OFF, PARKED AND ALARMED MY VEHICLE. CAR REMAINED PARKED WHILE I WORKED. AFTER MY SHIFT, I TRIED TO USE THE REMOTE ENGINE START, BUT NOTICED THE CAR DIDN'T START. I PRESSED THE UNLOCK BUTTON ON KEY FOB, BUT NO RESPONSE; THE CAR REMAINED LOCKED. I TRIED TO UNLOCK VIA HONDALINK APP, WHICH DISPLAYED THAT CAR WAS UNLOCKED. I ATTEMPTED TO OPEN ANY CAR DOOR, BUT THEY REMAINED LOCKED. I WAS LEFT STRANDED IN 94*F HEAT AND NO NEARBY SHADE. LUCKILY MY FAMILY WEREN'T THERE OR THEY WOULD'VE ALSO BEEN LEFT BAKING IN THE HEAT. I USED THE MANUAL KEY TO UNLOCK THE DRIVER SIDE DOOR AND GOT IN. THEN TRIED TO START THE CAR BUT NO RESPONSE AT ALL (I.E, NO LIGHTS ON THE HUD, LCD MONITORS, ETC.). ALSO TRIED UNLOCKING OTHER DOORS FROM INSIDE; NOTHING WORKED. CALLED HONDA ROADSIDE ASSISTANCE & THEY SENT SOMEONE TO HELP. GUY TRIED JUMP STARTING CAR, STILL NOTHING. SAID HE EVEN SENT "DIRECT CURRENT" TO CAR, BUT ABSOLUTELY NO RESPONSE; NO LIGHTS OF ANY KIND, NO ACCESS TO UNLOCK OTHER DOORS OR OPEN WINDOWS. CALLED HONDA ROADSIDE ASSISTANCE AGAIN. THEY SENT A TOW TRUCK TO TOW CAR TO NEAREST DEALERSHIP. TOW DRIVER ARRIVED, BUT COULDN'T TOW MY CAR AS THERE WERE CARS PARKED IN FRONT & IN BACK OF MY CAR. THERE WAS ALSO NO WAY FOR HIM TO PUT THE CAR INTO NEUTRAL DUE TO THE ELECTRONIC SHIFT FEATURE. WE LOOKED IN CAR MANUAL FOR SOLUTION. ABOUT 2 HRS LATER, THE DRIVER DISCOVERED HE WAS ABLE TO START CAR BY USING KEY FOB TO PRESS THE START/STOP BUTTON. I DROVE TO DEALERSHIP & TOLD THEM EXACTLY WHAT HAPPENED. SAID THEY WOULD PERFORM THOROUGH INSPECTION. IT'S BEEN 1.5 DAYS & THEY STILL DON'T KNOW THE PROBLEM. SAID THEY COULDN'T REPLICATE PROBLEM. I'M SCHEDULED TO PICK UP MY CAR TODAY BUT AM HESITANT & AFRAID OF BEING STRANDED WITH MY FAMILY WHEN TRAVELLING.
THIS IS A SERIOUS SAFETY ISSUE. WHEN DRIVING THE VEHICLE, THE TRANSMISSION HAS AN ISSUE WHERE IT CAN LAUNCH THE VEHICLE INTO TRAFFIC. MORE SPECIFICALLY, AFTER A COMPLETE STOP AT A STOP SIGN OR TRAFFIC LIGHT, WHEN THE THROTTLE PEDAL IS DEPRESSED TO INITIATE FORWARD MOTION, THE TRANSMISSION HESITATES, THEN ENGAGES, CAUSING THE VEHICLE TO LAUNCH INTO TRAFFIC. MANY TIMES THERE IS AN UNINTENDED TIRE SQUEAL. OTHER TIMES, THIS HESITATION AND LAUNCH MAKES THE VEHICLE MUCH MORE DIFFICULT TO CONTROL. I'VE HAD THIS VEHICLE FOR SLIGHTLY LESS THAN ONE YEAR. THE TRANSMISSION HESITATION AND SAFETY ISSUE HAS BECOME PROGRESSIVELY WORSE OVER THAT TIME.
CAR AUTOMATICALLY SHIFTS THE TRANSMISSION TO THE PARK POSITION WHILE IN MOTION; BRAKES WERE LOCKED AUTOMATICALLY AND THE VEHICLE STOPPED IN THE MIDDLE OF THE ROAD.
JOLT OR HARD SHIFT ON 9 SPEED TRANSMISSION WHEN SHIFTING IN LOW GEAR. HONDA SAID THIS WAS CAUSED BY THE SMART TRANSMISSION SOFTWARE TRYING TO MATCH DRIVING PATTERNS. RESETS REDUCED THE PROBLEM BUT THEY SOON CAME BACK - UNKNOWN IF THIS CAUSES LONG TERM ISSUES WITH TRANSMISSION.
WHILE DRIVING ON A RAMP AND SLOWING DOWN, THE TRANSMISSION SWITCHED ITSELF FROM DRIVE TO NEUTRAL WHILE MAKING A LOUD NOISE. THIS HAPPENED ONLY ONCE ON 09/04/2019 AFTER RIDING TO THE SHOULDER, TURNED OFF ENGINE AND RESTARTED THE MINIVAN AND WAS ABLE TO RIDE AGAIN NORMALLY
THE CENTER MOUNTED INFOTAINMENT SYSTEM WHICH HOUSES THE MONITOR FOR THE BACKUP CAMERA FREEZES UP AND GOES BLANK CREATING A SAFETY ISSUE. THIS IS A REQUIREMENT OF THE CAMERON GULBRASEN KIDS TRANSPORTATION SAFETY ACT OF 2007 AND BECAME A MANDATE IN MAY 2018. THIS VEHICLE IS AT RISK AND NONCOMPLIANT WITH THIS ACT. I HAVE NOTIFIED BOTH AMERICAN HONDA AND THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED AN THEY ARE AWARE OF THE ISSUE AND ARE MAKING NO EFFORT TO REPLACE OR CORRECT THE ISSUE. IT IS VERY DISTURBING THAT HONDA DOES NOT VALUE THE LIVES OF THEIR CUSTOMERS AND THAT THEY ARE BEING ALLOWED TO CONTINUE TO BUILD VEHICLES WITH THIS SAME CONDITION, UNKNOWN WHAT THE FIX IS. THIS IS A SERIOUS SAFETY ISSUE AND NEED TO BE CORRECTED ASAP. THE INFOTAINMENT SYSTEMS ALSO FREEZES AND PREVENTS CONTROLS OF THE HVAC AND DVD PLAYER. I HAVE MULTIPLE VIDEOS OF THESE ISSUES BECAUSE IT HAPPENS SO FREQUENTLY.
WHEN BACKING UP MY 2019 HONDA ODYSSEY THE VEHICLE SUDDENLY ACCELERATED AT FULL SPEED WITH NO INPUT FROM ME. I CRASHED THROUGH A FENCE BEHIND THE VEHICLE AND DID SIGNIFICANT DAMAGE TO THE VEHICLE.
THE CAR HAS A SYSTEM TO WARN THE DRIVER TO BRAKE DUE TO AN ONCOMING VEHICLE. THE SYSTEM SHOWS BRAKE IN LARGE ORANGE LETTERS ON THE INSTRUMENT PANEL. THIS SYSTEM MALFUNCTIONS. IF THE CAR IS IN MOTION, GOING AROUND A GRADUAL TURN TO THE RIGHT, TYPICALLY ON A TWO-LANE ROAD, IT OFTEN WARNS OF ONCOMING TRAFFIC IN THE OTHER LANE BY SHOUTING BRAKE IN THE ORANGE LETTERS. THE ONCOMING TRAFFIC IS NEVER IN FACT A DANGER. THAT TRAFFIC IS SIMPLY MAKING A GRADUAL LEFT TURN IN ITS OWN LANE. BY CONTRAST, TODAY (DUE TO UTILITY WORK) THERE WAS TRAFFIC COMING DIRECTLY AT ME ON A TWO-LANE ROAD WHILE I WAS IN MOTION IN MY OWN LANE--AND THE CAR SAID NOTHING. IN MY OPINION, THIS SO-CALLED WARNING SYSTEM IS DEFECTIVE AND UNRELIABLE. I ASKED OUR DEALER ABOUT IT BUT THEY SAID THERE WAS NOTHING THEY COULD DO. (THIS PROBLEM OF THE BRAKE WARNING HAS OCCURRED MANY TIMES, IT IS BY NO MEANS CONFINED TO TODAY'S DATE.)
There is a crackling sound coming from the dashboard. There was a recall regarding this issue, however, I took the car into have this recall fixed. The issue has persisted even after the recall fix. I took the car into the dealership 4 times since and the issue still has not been fixed. I started contacting Honda three weeks ago regarding this issue. I have left five messages with the case manager, but have not had my phone call returned. I asked for another case manager, but was refused one. The case number is 1252 9330. The phone number for Honda is 800-999-1009. The case manager's name is Corey. I don't know what to do at this time so I am contacting the NTSB for your assistance. Thank you.
I WAS STRUCK IN THE HEAD WHILE LOADING GROCERIES BY THE SLIDING PASSENGER DOOR,I HAD LET THE WINDOWS DOWN TO LET HEAT OUT,THIS VEHICLE DOES NOT HAVE POWER DOORS BUT HAS POWER WINDOWS,I HAD THE WINDOW ALL THE WAY DOWN THE PARKING SPACE SLOPED SLIGHTLY TO THE FRONT OF THE VEHICLE,IN THE PROCESS OF LOADING I TOOK MY HAND OFF THE DOOR IT STARTED CLOSING I CAUGHT IT JUST AS IT HIT ME IN THE HEAD ,I WAS KNOT SERIOUSLY INJURED BY ME CATCHING THE DOOR ,BUT GOT A NOT ON MY HEAD,THIS A FAMILY VEHICLE AND FILL THAT IT POSES A POSSIBLE SERIOUS INJURY TO ANY PASSENGER WHILE LOADING OR UNLOADING.
SAFETY FEATURE DEFECT...INFOTAINMENT FAILS WHICH CAUSES NO BACKUP CAMERA WHEN YOU BACK UP
The contact owns a 2019 Honda Odyssey. The contact stated while driving at various speeds, the vehicle was hesitant to accelerate and would stall on occasion. While driving, several messages regarding the braking system, emission, steering, and the engine were displayed. The vehicle was taken to the local dealer who replaced the fuel injectors, and flushed and reprogrammed the transmission module however, the failure recurred. The dealer later advised that the transmission needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 3,000.
THE INFOTAINMENT SYSTEM IS DEFECTIVE. WITHOUT WARNING THE ENTIRE UNIT BLACKOUTS OR LOCKS UP RENDERING IT USELESS. THIS IMPACTS NAVIGATION, ALL AUDIO, THE BACKUP CAMERA AND BLUETOOTH CONNECTIVITY. THE VEHICLE WAS PURCHASED NEW IN LATE MAY AND HAS BEEN RETURNED 2 TIMES FOR THE SAME PROBLEM WITHOUT RESOLVE. IT IS GOING BACK A THIRD TIME IN THE MORNING. WE'VE PROVIDED SCREENSHOTS AND VIDEO TO THE DEALER. THIS MALFUNCTION OCCURS WHILE DRIVING AND IS A MAJOR DISTRACTION FOR MY WIFE AND I PARTICULARLY WHEN YOU CONSIDER HIGHWAY TRAFFIC CONDITIONS IN HOUSTON METRO. WE'VE DRIVEN THE VEHICLE WITHOUT CELLPHONES IN THE CABIN VICINITY AND THE MALFUNCTION STILL OCCURS.
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY OF THE CONTACT'S HOME, THE AUTOMATIC LOCK SYSTEM DID NOT OPERATE. THE FEATURE WAS SUPPOSED TO ACTIVATE WHEN THE CONTACT WAS 1.5 METERS AWAY FROM THE VEHICLE. THE FOLLOWING DAY, THE CONTACT DISCOVERED THAT THE DOORS WERE UNLOCKED. THE VEHICLE WAS TAKEN TO TIER ONE AUTO GROUP LEASING AND FINANCE (1562 BATH AVE, BROOKLYN, NY 11228, (718) 331-3331) TO BE DIAGNOSED, BUT NO FAILURE COULD BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 09741632. THE CONTACT WAS AWAITING A REQUEST FOR AN INVESTIGATION. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
VAN HAS SHUT OFF WHILE BEING DRIVEN, TRANSMISSION JUMPS CONSTANTLY AT 24 MPH, RADIO GOES IN AND OUT CONSTANTLY- HAVE NO AUDIO 90% OF THE TIME, NAVIGATION RARELY WORKS, CAR PLAY RARELY WORKS, BLUETOOTH DROPS PHONE CONNECTION CONSISTENTLY, HAVE HAD REAR CAMERA FREEZE MULTIPLE TIMES
INFOTAINMENT SYSTEM FREEZES CAUSING BATTERY TO DRAIN TO ZERO WHEN PARKED. RADIO STOPS, NAVIGATION STOPS, PHONE STOPS WORKING, BACKUP CAMERA STOPS WORKING. EVIDENTLY A COMMON PROBLEM BECAUSE CLASS ACTION SUIT FILED IN MARCH IN CALIFORNIA. TOOK TO DEALER, THEY CHANGED BATTERY, TOLD ME IT WAS FIXED. FROZE AGAIN THE NEXT DAY. VEHICLE WAS IN MOTION WHEN SYSTEM FAILED. THE NEXT MORNING CAR WOULD NOT START BECAUSE BATTERY DRAINED.THIS WAS ON A FEDERAL HIGHWAY. HAPPENED AGAIN AFTER THE BATTERY WAS CHANGED. *TR
WHILE TRAVELING AT HIGHWAY SPEED ON THE HIGHWAY, THE DASHBOARD (INCLUDING NOT BUT LIMITED TO SPEEDOMETER, TACHOMETER, FUEL LEVEL, CURRENT GEAR, ETC) WENT COMPLETE OFF MOMENTARILY AND THEN RESTARTED ITSELF. AFTER THE DASHBOARD CAME BACK, THE DASHBOARD FLASHED AN ERROR LIKE "ACCIDENT AVOIDANCE SYSTEM PROBLEM" FOR A FEW SECONDS AND THEN THE SYSTEM FUNCTIONS NORMALLY UNTIL IT HAPPENED AGAIN. THIS HAS HAPPENED 3 TIMES IN THE LAST 4 DAYS. I COULDN'T GET A PICTURE OF THE ISSUE DUE TO THE FACT THAT IT HAPPENED RANDOMLY WITH NO CLEAR INDICATION THAT IT WAS ABOUT TO HAPPEN.
HAVE A 2019 HONDA ODYSSEY THAT IS EXPERIENCING HARD SHIFTING INTO 3RD GEAR. IT HAS LESS THAN 4K MILES ON IT AND WHENEVER IT REACHES 25 IT JERKS THE CAR QUITE NOTICEABLY. BROUGHT IT INTO THE DEALER AND THEY ACKNOWLEDGED THERE WAS A "SOUND" WHEN IT SHIFTED INTO THIRD GEAR BUT COULDN'T REPLICATE THE "HARD SHIFT" THAT I'VE NOTICED. THEY SAID IT'S OPERATING AS NORMAL.
ON JULY 2ND OUR VEHICLE WOULDN'T START. PRIOR TO THIS DATE THE VEHICLE WORKED FINE. WE CALL HONDA ROADSIDE ASSISTANCE AND THEY CAME AND JUMPED IT. MY WIFE LET IT IDLE FOR NEARLY 1 HOUR AND TURNED IT OFF. SHE RETURNED AN HOUR LATER ONLY TO FIND IT WAS DEAD AGAIN. I DECIDED TO COME HOME AND JUMPED IT AND DROVE IT DOWN THE HWY. WHILE DRIVING DOWN THE HIGHWAY THERE WAS SOME VEHICLES SWEARVING AROUND SOME DEBRIS ON THE ROAD AND WHEN I APPLIED MY BRAKES THE VEHICLE LOST POWER AND I WASN'T ABLE TO STEAR THE VEHICLE FAST ENOUGH AND HIT SOME OF THE DEBRIS. I LET OF THE BRAKE AND THE POWER CAME BACK ON. I DROVE HOME TURNED THE VEHICLE OFF AND THEN TRIED TO RESTART IT AGAIN ONLY TO DISCOVER IT WAS DEAD. I GOT OUT OF MY VEHICLE AND INSPECTED THE FRONT END WHICH HAD MINOR SCRATCHES AND CUTS IN THE LOWER FRONT DRIVER'S SIDE BUMPER
When stopping or yielding at an intersection or pulling out into traffic, the car will have a dead gas pedal, and the car will not accelerate. Three seconds later, the car will accelerate abruptly creating a hazardous situation.
We bought this van new and twice since owning it-once in 2019 at 5,418 miles and this month (November 2025) at 136,947 miles-we have been driving down the interstate with a van full of people, when without any previous warning, suddenly multiple warning lights come on all at once (the check engine light, the transmission light, the vehicle stability assist light, among others-what I have been told in LIMP mode) and the van becomes difficult to drive. The engine revs and the multiple warnings keep flashing. It has been extremely dangerous to be going at interstate speeds and suddenly thrown into a driving status where our speed is crippled to a slow pace and trying to get to an exit or shoulder without causing an accident. We have had to have the van towed both times in order to get it to a dealer to have it looked at and fixed. Both times we have been told by 2 different Honda dealership service departments that it was the rocker arm oil pressure switch and the most recent time (2025) we were told they had to also replace the rear spool valve to make the error codes go away. The code P2652 was a code that had to be cleared both times with the repairs that they made. In Nov. 2025 the dealer scanned the vehicle and found codes p0301, p0302, p0303, p0306 cylinder 1 2 3 and 6 misfires. They found code p2652 rocker arm pressure switch to be stuck on. They checked the circuit and found the wiring to be ok. They replaced the rocker arm pressure switch and rear of cylinder head problem did not change. Oil levels were where they should have been. They removed the rear rocker bridge and rear spool valve to inspect the rear spool valve and found the rear spool valve to be sticking causing the vehicle to be in constant vps. They installed a new rear spool valve and cleared codes. We do not have the components to be inspected.
OUR 2019 ODYSSEY STARTED HAVING PROBLEMS SHORTLY AFTER WE GOT IT. I TRIED TROUBLE SHOOTING MYSELF FOR AWHILE. FINALLY STARTED TAKING IT TO THE DEALERSHIP AFTER 6 MONTHS OF OWNING IT AND IT'S BEEN THERE MORE TIMES THAN I CAN COUNT. IT HAS ELECTRICAL PROBLEMS, BLUETOOTH DOESN'T WORK, THE INFOTAINMENT SYSTEM DOESN'T WORK PROPERLY. NOBODY CAN HEAR ME WHEN I TALK TO THEM THROUGH THE BLUE TOOTH OR APPLE CAR PLAY. THE POPPING IN THE DASH BOARD IS AWFUL AND IT SOUNDS LIKE THE VAN IS GOING TO CATCH FIRE AT ANY MOMENT. THEY HAVE DONE A DASH HARNESS AND FULL BODY HARNESS ON OUR VAN WITH NO SUCCESS. THESE PROBLEMS HAPPEN WHEN DRIVING AND THE POPPING IS WHEN THE INFOTAINMENT/RADIO/MUSIC IS PLAYING OR NOT PLAYING. IT'S A SERIOUS HAZARD.
CAR HAS UNDER 7000 MILES. ENGINE STRUGGLES WITH POWER IN LOWER GEARS. THERE IS ALSO A JUMP WHEN SHIFTING FROM REVERSE TO FORWARD. THE JUMP FEEL LIKE A TRANSMISSION GEAR TRANSFER ISSUE. TODAY AS AN EXAMPLE, WHEN DEPARTING FROM A TRAFFIC LIGHT, I HAD TO FULLY COMPRESS THE GAS PEDAL TO GET THE ENGINE TO RESPOND. IN GENERAL, THE LOWER GEARS FEEL SLUGGISH AND THIS HAS BEEN THE CASE SINCE PURCHASE. THE ENGINE SIMPLY SOUNDS DIFFERENT THAN ANY OF OUR PREVIOUS HONDA ODYSSEY'S. AT HIGHER SPEEDS, ON A HIGHWAY, THE ENGINE IS RESPONSIVE. WE'RE IN A DO LOOP WITH MECHANICS AS THE PROBLEM IS NOT ALWAYS REPEATABLE. HOPE THIS HELPS IF YOU START SEEING TRENDS.
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED A STRONG FUEL ODOR INSIDE THE CABIN OF THE VEHICLE THROUGH THE VENTS. WHEN THE FAILURE OCCURRED, THE ODOR WAS DETECTED FOR 72 HOURS. THE CONTACT ALSO MENTIONED THAT THE PHONE CHARGER PORT IN THE REAR OF THE VEHICLE OVERHEATED AND CAUSED THE CELL PHONE TO ALSO OVERHEAT. THE VEHICLE WAS TAKEN TO HONDA WEST (7615 W SAHARA AVE, LAS VEGAS, NV 89117, (800) 249-9504) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS A KNOWN ISSUE, BUT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,658.
WE WERE ON A VACATION 5 MONTHS AFTER PURCHASE AND 40 MINUTES INTO OUR TRIP THE ENTERTAINMENT SYSTEM, TO INCLUDE AUDIO AND VISUAL ALL TURNED OFF. WE HAD TO RESTART THE ENTIRE CARE. REPAIRS WERE SUPPOSEDLY MADE THE INCIDENT CONTINUED TO HAPPEN OFF AND ON FOR A FEW MONTHS. VAN WAS TAKEN IN ON A THURSDAY FOR REPAIRS, ADVISED IT WAS FIXED. THE SAME ERROR OCCURRED AGAIN TWO DAYS LATER.
THREE HOURS AWAY FROM HOME AND THE INFOTAINMENT SYSTEM WENT COMPLETELY OUT. ALL OF THE SAFETY FEATURES ATTACHED WERE OFF AND WE WERE UNSURE OF THE IMPACT TO OTHER FEATURES. IT WOULD NOT TURN OFF EVEN AFTER THE CAR WAS OFF. IT CONTINUED TO DRAIN THE BATTERY WITHOUT ANYWAY TO TURN IT OFF. CALLED HONDA SUPPORT AND ROADSIDE ASSISTANCE AND NO ONE COULD HELP ME OR REASSURE MY FAMILY THAT WE WERE SAFE TO DRIVE THE VEHICLE. THREE DAYS LATER THEY HAD TO CONNECT TWO WIRES AT THE DEALERSHIP TO RESET THE SYSTEM. APPRECIATE THIS IS A REOCCURRING ISSUE BUT NO ONE HAS GIVEN US DETAILS OF WHAT CAUSE THE ISSUE OR THE OVERALL IMPACT ON SAFETY FEATURES.
The contact owns a 2019 Honda Odyssey. The contact stated that while in Eco Mode, the vehicle hesitated without warning while accelerating from a complete stop. The contact notified dealer of the failure and informed him that there was a failure with the software; however, there was no repair for the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
DRIVING DOWN THE HIGHWAY THE VEHICLE STARTED SHIFTING WEIRD COASTED TO A STOP THE VEHICLE. THE VEHICLE DISPLAYED AN ERROR TRANSMISSON PROBLEM APPLY PARKING BRAKE WHEN STOPPED. THE CAR ALSO DISPLAYED ERRORS RELATED TO THE BLIND SPOT MONITORING AND EMISSIONS SYSTEM. THE VEHICLE WAS TOWED TO THE DEALER AND NEEDED TRANSMISSON REPLACED WITH ONLY 312 MILES ON THE VEHICLE.
WE RECENTLY PURCHASED THE NEW 2019 HONDA ODESSEY AND THEN FOUND OUT THAT THERE IS NO WAY TO MANUALLY MOVE THE TRANSMISSION INTO NEUTRAL (OR ANY POSITION OTHER THAN PARK) IF THE ENGINE OR BATTERY DIES. THIS IS A HUGE SAFETY ISSUE. THE LOCAL HONDA DEALERSHIP SAID THAT HONDA WAS AWARE OF THE ISSUE AND WORKING ON A FIX, BUT RECOMMENDED IF WE NEEDED TO GET TOWED TO PUT DISH SOAP UNDER THE TIRES TO BE DRAGGED ONTO THE TOW TRUCK. MEANWHILE THOUGH, WHILE WAITING FOR A TOW, THE BROKEN DOWN CAR COULD POTENTIALLY BE IN THE MIDDLE OF THE ROAD WITH NO FLASHERS IF THE BATTERY IS DEAD AND NO WAY FOR POLICE OR ANYONE ELSE TO PUT THE CAR IN NEUTRAL AND ROLL IT TO SAFETY ON THE SIDE OF THE ROAD. I FILED A COMPLAINT WITH HONDA, AND THEY SAID THEY HAVE RECEIVED MULTIPLE COMPLAINTS ABOUT THIS, BUT THEY ARE NOT WORKING ON A FIX AND IT IS 'JUST HOW THE CAR IS DESIGNED'. THEY SAID THAT THEY 'THINK' THERE IS A SPECIAL TOOL THAT ONLY THEIR AAA ROADSIDE ASSISTANTS HAVE THAT MIGHT BE ABLE TO MANUALLY OVERRIDE, BUT THE LOCAL DEALERSHIP WAS NOT AWARE OF ANY SUCH TOOL, AND ANY OTHER TOW TRUCK DRIVERS WOULD NOT HAVE THIS SUPPOSED TOOL. GIVEN THAT THIS IS A SAFETY ISSUE, I FOUND THAT ANSWER UNACCEPTABLE AND AM HOPING YOUR REGULATORY AGENCY CAN INTERVENE TO PROMPT ACTION TO FIX THIS ISSUE. THE OLD 2018 MODEL AND OTHERS ALWAYS HAD A MANUAL OVERRIDE OPTION, AND THE 2019 VERSION NEEDS TO HAVE THAT SAME OPTION FOR SAFETY, IN CASE OF EMERGENCY.
THE INFOTAINMENT SYSTEM STARTED SHUTTING DOWN AND CRACKLING STARTED IN THE SPEAKERS WHEN THE CAR WAS 3 WEEKS OLD. THE BLUETOOTH OPTION AND APPLE CAR PLAY ARE COMPLETELY UNUSABLE DUE TO THE CRACKLING. THEY STOP WORKING APPROXIMATELY 30 SECONDS INTO USE. NO SOUND. THE ENTIRE SYSTEM WILL SHUT DOWN RANDOMLY, STATING NO NETWORK COMMUNICATION AND RADIO UNAVAILABLE BEFOREHAND. THE DEALERSHIP HAS REFUSED TO REPLACE ANY PARTS, INCLUDING THE RADIO HARNESSES, WHICH ARE THE MAIN SUSPECTS FOR THE CRACKLING. CRACKLING SOUND WORSENS DURING TURNS.
SEAT BELT SECOND ROW (ON THE DRIVER SIDE) WEBBING GETS STUCK INSIDE AND CANNOT PULL OFTEN TIMES. I'M NOT SURE IF THE RETRACTOR ISSUE. BREAK - CAR ITSELF MAKES A SUDDEN BREAK AND RELEASE RIGHT AWAY WHILE CMBS SYSTEM IS TURNED OFF. SAME THING HAPPENS WHILE THERE IS NO CAR IN FRONT OR NOT SWITCHING THE LANES.
THERE IS AN ISSUE WITH THE INFOTAINMENT SYSTEM. REAR BACK UP CAMERA DOES NOT WORK. RADIO DOES NOT WORK AND CARPLAY DOES NOT WORK
NEW ODYSSEY WITH 3K MILES MY BRAKS MAKING GRINDING NOISE AND UNABLE TO COME TO FULL STOP AS NORMAL TIME AND DISTANCE
The contact owns a 2019 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available and advised the contact he had to pay out-of-pocket for the vehicle to be diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,000. Parts distribution disconnect.
2019 HONDA ODDESAY BATTERY DIED ON US AT 2960 MILES! AFTER MY WIFE AND MY TWO BABIES, DROVE THE CAR FOR ALMOST 45 MIN. WENT TO THE ZOO AND CAME BACK 4 HOURS LATER ONLY TO FIND THE CAR BATTERY DEAD! 4/7/19, 4:45 PM! CALLED HONDA ROAD ASSISTANT AND WHEN FINALLY ARRIVED AT 5:20 PM HE HAD A HARD TIME CLAMPING HIS PORTABLE BATTERY PACK INTO THE CAR BATTERY DUE TO LIMITED SPACE AROUND THOSE BATTERY TERMINAL CONNECTIONS. HE HAD TO HOLD THE CLAPS MANUALLY IN PLACE! SO EVEN IF I HAD WAS THERE AND HAD A PORTABLE BATTERY I COULDN'T START UP THE CARS SINCE IT WAS IMPOSSIBLE TO CLAMPS TO BATTERY TERMINALS SECURELY AND JUMP INSIDE TO PUSH THE IGNITION KEY!
AFTER A WEEK OF DRIVING A BRAND NEW HONDA ODYSSEY 2019, WITH 177 MILEAGE, THE CAR HAD TRANSMISSION PROBLEMS, BLIND SPOT INFO SYSTEM PROBLEM, AND EMISSION SYSTEM PROBLEM. AS I WAS EXITING THE FREEWAY, I NOTICED THE CAR WAS NOT ACCELERATING WHEN I PUSHED THE GAS PEDAL. WHEN THE GAS PEDAL WAS PUSHED, I SAW THE RPM INCREASED TO 5000-6000R/MIN AND I HEARD LOUD VROOM NOISE COMING OUR FROM MY CAR. WHILE THE CAR STILL HAD SOME MOMENTUM RIGHT OFF THE FREEWAY, I MADE TWO RIGHT TURN AND CAME TO A COMPLETE STOP AT THE STOP SIGN NEAR MY APARTMENT. THIS INCIDENT HAPPENED AT AROUND 8:30PM, AND OTHER CARS HAD TO DRIVE AROUND US. MY WIFE AND TWO TODDLERS WERE IN THE CAR WITH ME. WE WERE VERY FRIGHTENED BY THIS INCIDENT AS WE COULD NOT BELIEVE AN ENGINE/TRANSMISSION FAILURE CAN HAPPENED TO A BRAND NEW HONDA CAR WITH ONLY 177 MILEAGE.
2019 HONDA EX-L HAS EXHIBITED A KNOCKING NOISE FROM IDLE TO AROUND 2000 RPM UNDER LOAD SINCE NEW. THE VEHICLE CURRENTLY HAS 10,000 MILES AND HAS BEEN TO 3 SEPARATE HONDA DEALERSHIPS A TOTAL OF 7 TIMES. HONDA CAN REPLICATE THE ENGINE KNOCK, BUT HAS REFUSED TO TAKE THE ACTIONS NECESSARY TO DIAGNOSE THE CAUSE. THE VEHICLE HAS BEEN REVIEWED BY A 3RD PARTY ASE CERTIFIED MECHANIC THAT CITED THE NOISE IS NOT NORMAL.
WAS DRIVING ON A RURAL HIGHWAY AT ABOUT 55MPH ON A SUNNY MILD DAY WHEN MY SUNROOF EXPLODED. NO OTHER CARS, TREES OR OVERPASSES PRESENT. THE SUNROOF EXPLODED OUTWARD LIKE IT HAD BEEN SHOT FROM INSIDE THE CAR. SOUNDED LIKE A HUGE EXPLOSION. WE HAD 7 PEOPLE IN MY VAN INCLUDING 5 CHILDREN. LUCKILY THE SCREEN WAS SHUT OR GLASS WOULD'VE RAINED DOWN ON ALL OF US. WAS SO STARTLING WE COULD'VE EASILY LOST CONTROL OF THE CAR AS WELL BUT LUCKILY WE DIDN'T.
2019 HONDA ODYSSEY. CONSUMER WRITES IN REGARDS TO VARIOUS DEFECTS. *LD THE CONSUMER STATED ALL THE DOORS UNLOCK INDEPENDENTLY. THE SLIDING DOORS, INCLUDING THE REAR HATCH, UNLOCK AND OPEN INDEPENDENTLY AND WHILE DRIVING. THE VEHICLE WINDOWS AND SUNROOF OPEN FULLY INDEPENDENTLY, WHILE THE VEHICLE WAS LOCKED. *JS
THE VEHICLE DOWN SHIFTS TO A LOWER SPEED DURING TRAVEL. IT OCCURRED WHILE DRIVING 45 MILES/HR, AT 70 MILES/HR AND WHEN THE VEHICLE IS ON CRUISE. FIRST TIME IT HAPPENED I THOUGHT THE TRANSMISSION BROKE. IT WAS IN THE MIDDLE OF THE TRAFFIC. A COUPLE OF MESSAGES POPPED ON THE DASH, 'TRANSMISSION SYSTEM PROBLEM' AND 'BLIND SPOT INFO. SYSTEM PROBLEM'. I PUSHED THE REVERSE BUTTON IT WAS INACTIVE, NEUTRAL WAS WORKING. TOOK THE CAR INTO A PARKING LOT AND CALLED THE DEALER. DEALER ASKED IF I TURNED THE ENGINE OFF AND ON. I DID THAT AND THE ISSUE WENT AWAY. A 1000 MILES LATER THE ISSUE OCCURRED AGAIN TWICE WITH IN 12 HOURS WITH A NEW MESSAGE ON TOP THE TWO FIRST MESSAGES. THIS TIME THE THIRD MESSAGE WAS 'EMISSIONS SYSTEM PROBLEM'. I TOOK PHOTOS THIS TIME OF THE MESSAGES. I TURNED THE ENGINE OFF AND ON BUT THE 'EMISSIONS SYSTEM PROBLEM' MESSAGE DID NOT GO AWAY. I TOOK THE CAR TO HONDA DEALER AND THEY COULDN'T FIND ANYTHING. AFTER THAT, AFTER + MILES LATER AFTER VISITING THE DEALER IT HAPPENED AGAIN AND THIS TIME I WAS ON THE HIGHWAY DRIVING 70 MILES PER HOUR. I CONTINUED DRIVING ON LOW GEAR TO GET OFF THE HIGHWAY. I TURNED OFF THE ENGINE AND TURNED IT ON AGAIN THEN IT WAS OK. ANOTHER TIME MY WIFE WAS DRIVING THE VEHICLE WITH THE CRUISE ON AND IT DID THE SAME THING AGAIN. THAT IS A TOTAL OF 6 TIMES WITHIN 20000 MILES. IT HAPPENED AT ABOUT 10000 MILES, 15000+ MILES, 160159 MILES I TOOK THE CAR TO ANOTHER HONDA DEALER THIS TIME AND THEY COULDN'T FIND ANYTHING. I CONTACTED HONDA TO REPORT THE ISSUE. HONDA SAID IF THE DEALER CAN'T FIND ANYTHING THEN THERE IS NOTHING TO DO. THIS BOTHERED ME. I DECIDED TO CONTACT NHTSA. THIS IS A SAFETY ISSUE TO ME. WHAT DO YOU ADVISE ME TO DO?
VAN RANDOMLY SLAMMED ON THE BRAKES, WITH NOBODY IN FRONT OF ME, WHILE I WAS GOING 75MPH ON THE HIGHWAY. VAN WILL SPORADICALLY NOT ACCELERATE WHEN PRESSING GAS PEDAL, THEN SLOWING START TO MOVE BUT NOT FAST ENOUGH TO PULL INTO TRAFFIC ON CITY STREET, CAUSING ME TO ALMOST BE T-BONED 5 TIMES THEN DECIDE TO START RAPIDLY ACCELERATE AND MAKE ME FISH TAIL. AFTER PUTTING VEHICLE IN PARK, IT ROLLS 6"-12" (DEPENDING ON INCLINE). TOO MANY TECH ISSUES TO LIST (REAR BACKUP CAMERA STOPS WORKING WHILE IN USE, AUDIO WILL TURN OFF AN NOT TURN BACK ON WHILE DRIVING, NAVIGATION HAS BEEN "LOADING" FOR MONTHS, ETC)
WORRIED SOMEBODY TRIED HACKING INTO MY CAR/ COMPUTER. WHILE RETURNING FROM A BIKE RIDE ABOUT 300 FT AWAY CAR STARTED BEEPING, LIGHTS CAME ON.
The contact owns a 2019 Honda Odyssey. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure and the contact was provided an estimate for the diagnostic test. In addition, the contact had been waiting for four years to have the recall repair completed. The contact had received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
The Car hesitates when I press on the gas to go forward, making turns, and pull off from stop signs, or traffic lights.
SINCE I PURCHASED THIS VEHICLE THE HEADLIGHTS DIM WAY DOWN AND SOMETIMES CHANGE INTENSITY GREATLY EVERY SINGLE TIME THE A/C COMPRESSOR CLUTCH ENGAGES AND DRAWS CURRENT. ALL LIGHTING ACROSS EVERY SYSTEM IN THE VEHICLE DIMS WAY DOWN AS WELL. THAT IS, INTERIOR ILLUMINATION, INSTRUMENT CONSOLE AND PANEL, EXTERIOR MARKER LIGHTS. ALL LIGHTING DIMS WHEN THE COMPRESSOR CLUTCH ENGAGES. THE LOCAL DEALERSHIP HAS TRIED A FEW THINGS AS INSTRUCTED BY THE MANUFACTURER BUT THE SITUATION HAS NOT BEEN CORRECTED. WHILE OUT ON FREEWAYS AT NIGHT FOLLOWING BEHIND OTHER VEHICLES, THE DRIVER WILL BECOME ANNOYED IN FRONT THINKING THAT I AM PURPOSEFULLY FLICKERING OR FLASHING THE HEADLIGHTS TO ENCOURAGE THEM TO SPEED UP OR MOVE OUT OF THE WAY. THIS CAN CAUSE A DANGEROUS SITUATION. THIS SITUATION HAS BEEN PRESENT SINCE THE VEHICLE WAS PURCHASED IN NOVEMBER 2018 AND REMAINS.
MY MAIN ISSUE HAS TO DO WITH DOWNSHIFTING. SINCE THESE NEW VANS HAVE NO EMERGENCY BRAKE PEDAL TO USE IF ALL BRAKING FAILS, I BECAME VERY CONCERNED WHEN I NOTICED THAT THE 9-SPEED REVS THE MOTOR UP GOING DOWN HILL WHILE DOWNSHIFTING. THIS IS TO SUCH A LEVEL THAT THE VEHICLE CANNOT ENGINE BRAKE ITSELF. YOU ABSOLUTELY HAVE TO HIT THE BRAKES BECAUSE IT WILL NOT SLOW ITSELF DOWN. SO, WHEN COASTING DOWN A 6% AND STEEPER GRADE WITH NO ACCEL PEDAL AT ALL.....THE TRANSMISSION DOES NOT GEAR DOWN ON ITS OWN AT ALL. IT WILL FREE WHEEL. WHICH IS FINE. SO, WHEN THE ACC CRUISE IS ENGAGED WITH THE MINIMUM FOLLOW DISTANCE SET, ON A 6% OR STEEPER GRADE.....THE TRANSMISSION WILL SEQUENTIALLY DOWNSHIFT. UPON EACH DOWNSHIFT THE ENGINE THROTTLE IS BLIPPED CAUSING THE VEHICLE TO SPEED DOWNHILL A BIT MORE.....AND A BIT MORE. WHEN YOU GET TO THE D5 TO D4 DOWNSHIFT THE THROTTLE IS AGRESSIVELY BLIPPLED AND THE VAN WILL SPEED AHEAD AS IF TO PASS. SOMETIMES SPEEDS WILL REACH 75MPH DOWN HILL AND AGRESSIVE BRAKING IS REQUIRED BY THE DRIVER. YOU THEN LOSE YOUR PRESET ACC. . KNOWING THAT I HAVE NO EMERGENCY BRAKE PEDAL THAT I CAN MODULATE PRESSURE/BRAKING WITH THE RELEASE HANDLE. SO. WHEN USING STANDARD CRUISE CONTROL SET ON A 6% OR STEEPER GRADE.....THE TRANSMISSION WILL DOWNSHIFT. UPON EACH DOWNSHIFT THE ENGINE THROTTLE IS BLIPPED CAUSING THE VEHICLE TO SPEED DOWNHILL A BIT MORE.....AND A BIT MORE. WHEN YOU GET TO THE D5 TO D4 DOWNSHIFT THE THROTTLE IS AGRESSIVELY BLIPPLED AND THE VAN WILL SPEED AHEAD AS IF TO PASS. SOMETIMES SPEEDS WILL REACH 75MPH DOWN HILL AND AGRESSIVE BRAKING IS REQUIRED BY THE DRIVER. YOU THEN LOSE YOUR PRESET CRUISE CONTROL. KNOWING THAT I HAVE NO EMERGENCY BRAKE PEDAL THAT I CAN MODULATE PRESSURE/BRAKING WITH THE RELEASE HANDLE. THIS SITUATION HAS BEEN PRESENT SINCE PURCHASE.
UPON STARTUP OF THE VEHICLE, A STRONG BURNING SMELL WAS SENSED. THE VEHICLE WAS BRIEFLY PUT INTO A SLOW REVERSE TO TAKE IT OUT OF THE GARAGE AND A VERY ROUGH IDLE STARTED, BLACK SMOKE APPEARED OUT OF THE TAIL PIPE AND EVERY POSSIBLE ERROR MESSAGE APPEARED ONE AFTER THE OTHER ON THE DASH. THE VEHICLE WAS THEN BRIEFLY PUT INTO DRIVE FOR A COUPLE INCHES FORWARD BACK INTO THE GARAGE WITH VERY LITTLE POWER ON ACCELERATION AND AN EVEN STRONGER BURNING SMELL. THE DEALER WAS CONTACTED AND ADVISED HAVING THE CAR TOWED IN TO BE EVALUATED. UPON EVALUATION THE DEALER ADVISED THAT THE ISSUE WAS A LEAKING FUEL INJECTOR CAUSED BY A FAULTY FUEL RAIL DESIGN FROM THE FACTORY. THE INJECTOR LEAK CAUSED TOO MUCH FUEL TO BE PUT INTO THE CYLINDER CAUSING THE SPARK PLUGS TO FOWL OUT. THE DEALER STATED HONDA WAS AWARE OF THE ISSUE ALSO IN 2018 MODELS AND THEY ASSUMED THEY WOULD HAVE CORRECTED THE FUEL RAIL DESIGN FOR THE 2019 MODEL. THE DEALER THEN ADVISED THAT THEY COULD NOT MAKE ANY REPAIR UNTIL THE REDESIGNED FUEL RAIL WAS RELEASED A MONTH FROM NOW. THE VEHICLE WAS PURCHASED NEW 2 MONTHS AGO AND CURRENTLY HAS APX 5,000 MILES. THE FACT THAT THIS WAS CAUSED BY AN ERROR IN THE FUEL RAIL DESIGN FROM THE FACTORY INDICATES THE PROBLEM LIKELY HAS BEEN CAUSING DAMAGE AND POSING A SAFETY RISK OF POSSIBLE ENGINE FIRE FROM THE LEAKING FUEL INJECTOR THE ENTIRE 5,000 MILES OF OWNERSHIP. ALSO, IT IS UNKNOWN HOW THE LEAK MAY AFFECT THE ENGINE IN THE FUTURE DUE TO THE LEAK AND DESIGN FLAW PERSISTING SINCE IT WAS SOLD NEW FROM THE FACTORY.