2019 Honda Passport Fuel System Problems

The part that malfunctioner is the auto start from stop. I was at the Park and XXX light In [XXX] . My car would not start after I got to the stoplight. The auto start did not work. Important to share, this happens at least two or three times a day in my vehicle. Many times when I come My vehicle will not start on its own. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My Fuel pump recall was fixed on 06/17/2021 at 40543 Miles. On 12/8/22 at 56361 miles, my vehicle wouldn’t start and I got the battery replaced with the assumption that it was the battery. On 4/30/25 at 102,298 miles, I got my spark plugs replaced in hopes to resolve excessive cranking/ hard start issues I’ve been having since the recall. To my fault, I should’ve made a bigger complaint on the hard start issues but didn’t think anything of it thinking it’s normal. On 12/30/2025, at 119,186 miles, I went in for a routine maintenance oil change, but replaced my battery based on recommendation also on hopes to resolve excessive cranking issues I’ve been having. On 1/3/2026, my vehicle wouldn’t start when I went out of town. Main reason I took it into service the week before was to make sure I don’t have any issues when I’m out at a foreign place and it did at a sketchy gas station putting my family in danger. On 1/7/2026, my vehicle wouldn’t start again. I took it in to Atlantic Coast Honda on 1/9/26 and they were able to replicate the issue but was told that they couldn’t do anything else. I complained to them that I didn’t feel comfortable driving my family around and also driving to far places for work but was told my vehicle has tested better since it was replicated when I brought it in. On 2/20/26, my vehicle wouldn’t start again. I brought it in on 2/21/26 for them to look at it again. I get a notice on 2/23/26 on the service recommended, and it’s to replace the fuel pump for $1398.71. I told them that I refuse to pay that amount when it was replaced based on a recall, and the part replaced is not even over 100,000 miles. Also the fact that I’ve had issues on starting the vehicle for a while and I’ve committed to replacing the battery twice, changing out the spark plugs in hopes to resolve my vehicle issues. This situation has put me in a bind putting me, my family, and other drivers in danger when I drive a vehicle that might stop working any time.

My car has been stalling and not starting back up once turned off. It does it every almost every instance at startup. I can no longer use the auto start/stop feature on my car due to it stalling a few times in the middle of the road. I had to turn the car off and attempt to turn it back on. There is a recall on the fuel pump and fuel injectors but every dealership I have called stated that there are no available fixes while online they state there are available repairs.

May 5, 2025, I took the Honda 2019 Passport to Bend Honda, Bend Oregon for three items. First an oil change. There were two recalls, MOST and the fuel pump. Neither American Honda nor Bend Honda sent any letter stating part were available. The workmanship appears as though a "PIG" worked inside the car. Mud, dirt, bits of leaves, etc. were found. There are some scrapes on the driver side panel from someone's foot. The windows were down when I received the car. It must of be left outside the dealership overnight because of a gasoline leak. On the way home I had to drive with the windows part way down because of the fumes. The Passport is inside my garage and several times I've opened the doors to vent out the gasoline fumes. The fuel pump is either installed incorrectly or the interior had a large spill of gasoline while removing the fuel pump. Could be the wrong pump? The fumes should not be this terrible.

The contact owns a 2019 Honda Passport. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. The contact stated that the failure also occurred while shifting to park. The contact made several attempts to restart the vehicle while opening and closing the door. The vehicle was included in NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); and the vehicle was taken to the dealer and repaired under the recall. The contact stated that approximately one and a half months later, the failure reoccurred. The contact heard a hard shift before the failure started. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 107,000.

The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and advised the contact the parts were currently only available for consumers that had experienced a failure related to the recall. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel system, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Passport. The contact stated that while driving at an undisclosed speed, the vehicle stalled with no warning light illuminated. The vehicle was able to restart however, the failure recurred. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to repair was unavailable. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact was informed by the dealer that the parts were not available The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact to confirm when the parts were available for the recall. The approximate failure mileage was 56,000. Parts distribution disconnect.

The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The contact stated that while stopped at a red light, the vehicle stalled. The vehicle was restarted. Additionally, when the vehicle was started on several occasions, there was an abnormal ticking sound coming from the vehicle. The vehicle was taken to a dealer however, the failure could not be replicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. No further information was provided. An unknown dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,483. Parts distribution disconnect.

I called two dealerships to get my recall repaired, Mile High Honda and Planet Honda, and neither of these certified Honda dealers can help me fix my recall. I am worried about my safety as I drive this vehicle. Honda is currently out of fuel pumps to fix this situation, leading to uncertainty and fear while operating my vehicle.

The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Passport. The contact stated that while driving approximately 55 MPH the vehicle suddenly lost automotive power causing the driver to lose control of the steering and crash into the rear of a Semi-Truck. During the incident, the air bags did not deploy. The driver sustained bruising of the chest and hip areas and pulmonary heart bruising due to the seatbelt restraints. Medical treatment was later administered. A police report was taken at the scene. The vehicle was destroyed and towed away. The cause of the failures was not determined. The contact informed that the VIN was included in the NHTSA Campaign Number: 23V858000(Fuel System, Gasoline), and the vehicle had experienced that same failure listed in the recall. The manufacturer and local dealer were notified of the failure. The failure mileage was 44,700.

My vehicle is currently subject to recall 23V-858. I never received a recall letter. I am currently an active duty service member attempting to have my vehicle shipped to Hawaii in conjunction with a PCS. The government will not ship my vehicle until Honda provides me with a letter confirming that there is currently no fix for 23V-858. Can you please help me get something from them ? I have already contacted several local dealerships as well as their corporate office and no one will help me. Thanks !

I contacted my local Honda dealership on May 20, 2024 and was told that there are no parts available to address and correct this recall (NHTSA Recall Number: 23V-858), and that American Honda Motor Co., Inc. has stated that there would be no parts available "until late this year." This is a safety issue that, should failure occur during vehicle operation and/or in motion, would render the vehicle instantly inoperative. American Honda Motor Co., Inc. should immediately expedite the manufacture, shipment, and replacement of these potentially defective fuel pump modules to address this risk to vehicle operators.

The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.