Hyundai · Ioniq 5 · 2024
2
Recalls
202
Complaints
5/5
Safety Rating
The 2024 Hyundai Ioniq 5 has 2 recalls and 202 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: electrical system (92 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
The 2024 Hyundai Ioniq 5 page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is electrical system with 92 reported complaints.
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
Frontal Crash Test

Side Crash Test

Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
8.4% rollover risk in single-vehicle crash
Safety Features
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Remedy Status
Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Remedy Status
This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.
As I began a drive cycle, I heard a pop sound and received the “check electric vehicle system” warning associated with ICCU failure. With ICCU failure, if I had continued to drive the 12V battery would have run to zero and the car would have died completely. Vehicle goes to deale...
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Known ICCU issue: the 12v battery died for no reason rendering the car undrivable.
The issue involved a failure of the 12V battery system in my Hyundai Ioniq 5, which powers essential electronics and allows the vehicle to operate. The battery suddenly lost charge while I was driving, causing the vehicle to become inoperable. The car was towed to a dealership, a...
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For the second time, the integrated control unit, ICCU, has failed to this is AFTER being replaced under the recall. The recall solution has not fixed the problem, and is a fake bandaid on a problem that means cars will totally stop working in the middle of the road. This is tota...
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On [XXX], my 2024 Hyundai Ioniq 5 experienced a sudden and complete failure of the Integrated Charging Control Unit (ICCU). The failure rendered the vehicle inoperable without warning, requiring it to be towed to a dealership. The vehicle is currently located at AutoNation Hyunda...
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My on Thursday, April 2, my 2024 Hyunda Ioniq 5 displayed the "Check Electrical System" message displayed. I had just started the car. I started to lose propulsion on a busy street [XXX] ). I managed to get the car to [XXX] and had to pull over. I had the car towed to the Luth...
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Based on all symptoms - loud pop followed by limp mode and electrical warning, and inability to charge -- iccu is busted.
ICCU failure. Common problem but Hyundai seems to have no fix despite it happening for years now.
I was driving at 25 mph when I heard a loud pop come from the rear of the car and subsequent warning message came up on the dashboard - "STOP VEHICLE AND CHECK POWER SUPPLY". In an electric vehicle this is a very alarming message to see. I was fortunate to be close to home so I w...
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I was driving in a parking lot and heard a “pop” sound like a balloon breaking. The Ionic 5 lurched and stopped. A red circle appeared on the dash and said “check electrical system.” I slowly maneuvered the car into a parking spot because there was very little power and turned o...
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Showing 10 recent complaints from 202 total
View Full Complaint LogThe strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2024 Hyundai models. That sequence helps separate one-off year spikes from broader make-wide patterns.
The 2024 Hyundai Ioniq 5 has 2 recalls recorded by NHTSA.
NHTSA has received 202 owner-reported complaints for the 2024 Hyundai Ioniq 5.
The 2024 Hyundai Ioniq 5 received an overall safety rating of 5 out of 5 stars from NHTSA.
The most commonly reported complaint categories for the 2024 Hyundai Ioniq 5 are electrical system (92 reports), electrical system,fuel/propulsion system (20 reports), power train,electrical system,fuel/propulsion system (12 reports).
Yes. NHTSA has 2 recalls on record for the 2024 Hyundai Ioniq 5. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.