NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2021 Hyundai Palisade. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The engine oil system failed due to a persistent oil leak that was present from the time of purchase on December 16th 2024. The vehicle is available for inspection upon request and is currently immobile due to a completely seized engine. My safety was put at serious risk because the vehicle has no functioning low oil warning indicator to alert the driver of critically low oil levels. I was driving this vehicle regularly for work with no indication whatsoever that the engine was losing oil. A seized engine can cause sudden and complete loss of vehicle control which puts not only the driver but other drivers and pedestrians at risk. This failure occurred without any warning while the vehicle was in regular use. The oil leak was brought to the selling dealership, Auto Merchants Inc. in Plano Texas, for repair on January 6th 2026. They kept the vehicle overnight and confirmed it was fixed. The problem was not resolved as the vehicle continued losing oil. On March 3rd 2026 I discovered the engine was completely empty and added 6 full quarts of oil with no warning light appearing. I also contacted Hyundai consumer affairs and the Hyundai dealership directly who confirmed the manufacturer warranty had already expired at the time of purchase on December 16th 2024 and declined to cover the repair. The vehicle has not yet been formally inspected by the manufacturer or insurance representatives. The dealership serviced it on January 6th 2026 and claimed the leak was repaired however the engine seized on April 20th 2026 due to continued oil loss. There were zero warning lamps or indicators of any kind prior to the engine seizing completely on April 20th 2026. No low oil warning light appeared at any point during the 4 months I owned this vehicle despite the engine running completely out of oil on three separate occasions. The only symptom prior to full engine seizure was the vehicle sputtering when coming to a stop on April 19th 2026, one day before the engine seized completely
I was driving, the car was making a noise and shaking. No warning lights were on indicating anything wrong. All of a sudden the entire car lost power while I was driving highway speeds. I tried to turn back on and everything was flashing. Turned back off. Turned on and car turned on. Still making noise. No warning lights. Then it happened again while driving. Got the car home parked. It’s lucky that no one hit me as I wasn’t moving on a highway and had my child in the car.
I own a 2021 Hyundai Palisade and have experienced a complete transmission failure that I believe Hyundai had prior knowledge of and failed to address. Before my warranty expired, I contacted the dealership several times to report transmission symptoms I was experiencing. I was told that because no diagnostic code had been produced at that time, there was nothing they could do. Eventually, my check engine light came on with a P0741 code — Torque Converter Clutch Circuit Performance. When I brought the vehicle in, the dealer flushed the transmission fluid, which came out dark and contaminated with metal particles. After running the vehicle, the fluid was still dark, indicating active internal damage already in progress. The dealership has now told me I need a full transmission replacement at my own expense. I am the second owner of this vehicle with approximately 105,000 miles. I have since learned that Hyundai issued Technical Service Bulletin #20-AT-005H-1 specifically addressing the P0741 code on the 2021 Palisade, instructing dealers to replace the solenoid and valve body harness. This repair procedure was never applied to my vehicle despite my early report of symptoms. I believe this is a known defect that Hyundai has failed to escalate to a recall, leaving consumers like me with thousands of dollars in repair costs for a problem the manufacturer was already aware of. I am requesting that NHTSA investigate this issue and consider whether a recall is warranted for the 2021 Hyundai Palisade.
The contact owns a 2021 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the passenger’s side bucket seat’s seat belt became inoperable and failed to latch properly. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (Seat Belts) and 26V034000 (Air Bags); however, the parts to do the recall repairs were not yet available. The vehicle was taken to a dealer, where it was determined that the seat belt assembly had failed and needed to be replaced. The vehicle was not repaired. The dealer confirmed that parts were unavailable and were currently on back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 172,000.
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 26V034000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and a case was filed. The contact had not experienced a failure.
I have been having an issue with my 2021 Hyundai Palisade's engine oil consumption. It is constantly burning oil at a high rate, requiring me to purchase oil constantly. I had it serviced at Hyundai in Gurnee, IL. An oil consumption test was conducted. Hyundai corporate stated that my vehicle's engine was not burning oil at the required rate, which prompted an engine replacement. I reached out to corporate because the issue is persisting, but they never responded to my concern. This issue is costing me a significant amount of money, as I have to purchase oil without a remedy from Hyundai regarding my engine oil consumption. As a consumer, it's frustrating because I left without answers on an issue they definitely know about.
While vacationing in Myrtle Beach with my family the vehicle alarmed and then progressed to critical failure of safety functions while traveling at approximately 55mph on Friday April 3, 2026. The vehicle was brought to Myrtle Beach Hyundai where it was eventually diagnosed and repaired as an Alternator issue that I have found to be common with this specific vehicle. The issues I have experienced with this vehicle go far beyond a typical mechanical concern. Over time, the vehicle has exhibited repeated electrical system malfunctions, including: - False blind spot collision warnings when no vehicles are present - Intermittent failure of the crash avoidance system - Loss of cruise control functionality tied to system faults - A broader electrical failure event that triggered multiple warning systems simultaneously Most concerning, these failures have occurred while the vehicle was in motion, creating an unpredictable and potentially hazardous driving condition. The loss and unreliability of critical driver-assist and safety systems directly impacts driver awareness and vehicle control, which raises serious safety concerns. Despite multiple attempts to have this diagnosed through the dealership network while under warranty, no definitive root cause was identified, and the issue has persisted. This suggests the possibility of a systemic electrical defect rather than an isolated component failure. Additionally, I have found that similar complaints involving electrical system irregularities and cascading warning system failures have been reported by other owners of this model, further supporting the concern that this may represent a known or emerging defect pattern. Given these factors, I do not believe this situation should be categorized as routine. Instead, it warrants review under the lens of: - Vehicle safety risk - Potential defect trend - Failure of critical driver-assistance systems during operation This vehicle has not been inspected by the manufacturer.
When I push on the brake the car starts to tug. Feels like it wants to turn off. Happened several times after I got a recall checked. 2 weeks ago same thing was happening and my car all of a sudden turns off. The lights on the dashboard turned on and the emergency brake engaged. I was able to turn the car back in after 3 tries. 6 days later I was driving 50mph and my car suddenly changes shifts on its own. It changed to neutral and then my car shuts off and again the dashboard lights turn on and the emergency brake engages. Again turned on after 3 times. Now the dealership is telling me that its my injectors. And that I had 10% fluid in my gas tank. That will not cause my car to shift gears and 10% is an excessive amount that would mess my car up
A week or so after taking the car in for an oil change, I was on the highway and heard a rattling sound coming from the engine. There were no indicator or warning lights from the dashboard. The car then stopped accelerating. It was on, and the accelerator increased the RPMs but the car did not move faster. I safely got home and checked the oil and it had less than a quart. There were no low-oil indicator lights telling me the oil was low. Separately, this week, while driving in the city, the engine again started making rattling sounds and completely shut off forcing me to pull off the road. Again, prior to the shut off there were no indicator lights. I was able to pull to the side of the road safely. I tried to restart the car and it would idle roughly befor the engine shut off again. After waiting 30 minutes, I checked the oil to see if the previous cause was the culprit, but this time the oil was still full. After 45 minutes, I was able to restart the car and drive home. I researched the issue and there are many complaints on Reddit about this for this make and model. Since the issue is intermittent and can't be replicated at the dealership, there is no fix offered. I no longer trust or feel safe driving this car, especially on highways.
The contact owns a 2021 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the seat belts for the vehicle became inoperable for the entire vehicle. The contact stated that the seat belts failed to detach properly. The contact received notification of NHTSA Campaign Numbers: 25V607000 (Seat Belts ) and 26V034000 (Air Bags); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer where it was not diagnosed or repaired. The dealer confirmed that parts were not yet available and confirmed that the parts were on back order. The manufacturer was made aware of the failure, and a case was opened. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 120,200
Moving portion of panoramic sunroof glass exploded outwards while driving 60 MPH. Loud noise and glass could have injured driver, caused an accident, or damaged surrounding vehicles. The dealership has inspected and denied responsibility. There was no warning or indication of the issue, the vehicle had passed state safety inspection a month prior and was serviced at the dealership 6 months prior.
While the vehicle was off and in my garage, the vehicle started on its own and was idling at an extremely high RPM. I was the only person home, the keys were out of reach on a key rack and had not been driven yet for the day. I walked into the garage and found my vehicles engine running at a high RPM and all the electrical displays within the vehicle were compleltely off with only the engine running. I retrieved my keys and my only thought was to start the car, which I did which then brought the RPM down to standard idle. I am extremely concerned as a vehicle idling in an eclosed garage poses extremely high risk to Carbon Monoxide.
The contact owns a 2021 Hyundai Palisade. The contact stated that while the vehicle was parked and running with the third-row passenger’s side seat in the cargo position, and the driver’s side third-row seat in the upright position, the [XXX] child pressed the third-row seat button, and the passenger’s side third-row seat opened and pinned the child’s leg between the driver and passenger’s side third-row seats. The contact stated that three different people pressed the third-row seat button, but the seat failed to respond. The contact's father and husband both pushed and pulled in opposite directions, and the contact was able to pull the child's leg out from the seats. The child sustained right leg injuries, and the leg was red and swollen. No medical attention was needed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and confirmed that a remedy had not yet been developed. The failure mileage was 171,403. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The vehicle suffered a structural "seam leak" on the pressurized oil filter housing. This was verified by an authorized Hyundai dealer (Dealer XXX, Invoice #XXX). The failure is a structural crack in the housing component itself, not a maintenance-related seal or filter failure. This defect causes pressurized engine oil to spray directly onto the hot engine block while the vehicle is in operation, creating a severe and immediate fire hazard. Additionally, the rapid loss of oil and oil pressure poses a risk of sudden engine seizure or stalling at highway speeds, which could lead to a crash. Despite being a known manufacturing defect in a critical engine component, the manufacturer has refused to address the safety implications or offer a remedy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2021 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the child in the second-row seat became trapped after the seat belt seized. The seat belt was cut to free the child. Additionally, the contact reported that the infotainment system was inoperable, failed to power on, and malfunctioned while driving, preventing the use of hands-free feature. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 148,000.
Large crack formed without any projectile involved. Car was sitting in the garage and temperature was around 40 degrees. Crack starts from the bottom of the windshield near the driver's side and extends upward about 12 inches. The car had been sitting in the garage for 4 days without being driven. Vehicle only has 21,455 miles but is out of warranty due to age.
The contact owns a 2021 Hyundai Palisade. The contact stated that on three separate occasions while driving 40 MPH, the vehicle lost power steering assist functionality. Several warning lights were illuminated, and the headlights and turn signals became inoperable. The contact stopped the vehicle and shifted into reverse (R); however, the rear-view camera failed to operate as intended. The vehicle was taken to the residence, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 63,400.
The contact owns a 2021 Hyundai Palisade. The contact stated that while attempting to park, the rear parking sensor became inoperable, and a message was displayed on the instrument panel. The contact stated that no audible alert was heard while reversing. The vehicle was taken to the dealer, where it was diagnosed, and determined that the rear parking sensor wiring harness had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,000
Seatbelts in front and middle row do not latch right away most of the time. We have to double check the every time and push extra hard to get them to click in.
Middle row passenger seat locking mechanism fails causing seat to collapse and move forward while passengers are seated in it. The button that engages the seat motor is extremely sensitive and is engaging without anyone pressing it.
The sunroof failed to totally open or close after an initial engagement. Further inspection revealed the sunroof wind deflector frame slides and shoes were broken, and cables were loose and out of position. Keep in mind, the sunroof has been used only a handful of times. After doing some research and learning Palisades had a history of exploding sunroofs, I worried that continuing to drive the car in a compromised condition (even a covered film to keep wind and rain out) would trigger the sunroof to do the same, putting my grandchildren in danger. After taking it to the dealer and having them confirm a TSB issued by Hyundai to address this very issue, I also learned it would not be a covered expense. Repair would run 3,000, a hefty consumer expense for a recognized flaw and safety hazard by the manufacturer.
The vehicle is experiencing a transmission failure that causes sudden jerking, hesitation, and loss of smooth acceleration when the engine reaches approximately 1,500–2,000 RPM. When driving under normal conditions on both city roads and highways, the transmission appears to slip or fail to properly engage or shift gears within this RPM range. When this occurs, the vehicle jerks violently and momentarily loses power, creating a dangerous driving situation. This happens while accelerating in traffic and when attempting to maintain speed. The sudden hesitation and loss of proper transmission engagement creates a serious safety concern because the vehicle may not respond properly to acceleration, increasing the risk of a rear-end collision or crash, especially when merging onto highways or driving in traffic. This issue occurs regularly and has become progressively worse over time, indicating a potential transmission defect rather than a one-time malfunction. The problem was inspected and documented by Bill Luke Marana dealership in Tucson, Arizona. During their inspection, diagnostic data showed abnormal transmission input and output speed readings, confirming irregular transmission operation. The dealership marked the concern as requiring immediate attention. There were no consistent warning lights prior to the failure, despite the severity of the symptoms. The vehicle and the dealership diagnostic documentation are available for inspection upon request.
This vehicle is still using the defective style piston rings causing oil consumption of 1.5qts in 1000miles, With only 100,000miles. This has been ongoing since we purchased the vehicle with 94,000 miles. This needs to be issued as a recall to replace piston rings or the engine entirely. My valuemax level 4 extended warranty is refusing to repair the issue stating hyundai/kia has carbon buildup on the piston rings. This engine could run low on oil and cause a fire, or a engine shut down causing a crash.
The engine in my 2021 Hyundai Palisade experienced sudden loss of oil leading to engine failure. The vehicle had been regularly serviced and maintained at a Hyundai dealership according to recommended intervals. During multiple service visits, the dealership informed me the vehicle was low on oil. An oil consumption test was performed but the results were inconclusive. At approximately 99,500 miles, the vehicle developed an oil leak which the dealership diagnosed as a gasket issue and repaired under warranty. An oil change was completed at that time. Approximately 5,000 miles later, while driving, the vehicle began experiencing loss of power and rough engine operation. I immediately drove the vehicle to the dealership. The dealership later informed me the engine had no oil in it when inspected. There were no active external leaks observed at that time. The dealership stated that it is “normal” for this engine to consume up to one quart of oil per 1,000 miles. The engine now requires full replacement due to internal damage caused by oil loss. This situation created a safety concern because the vehicle began losing power while in operation. The failure occurred suddenly without warning indicators prior to the loss of engine performance. The vehicle had documented oil level concerns during previous service visits, suggesting a potential excessive oil consumption or engine defect. The failed engine is currently available for inspection at the dealership.
OIL FILTER HOUSING IS LEAKING. PLASTIC PART IS WARPED AND DOES NOT ALLOW FILTER TO SEAL. LEAKING OIL IS A FIRE HAZARD AND COULD CAUSE ENGINE FAILURE.
When driving at low speeds and going over bumps and speed bumps there is a thumping noise coming from the driver’s side rear. I’ve had the issue for quite some time now and there is a TSB on it for a faulty shock insulator. Between 2 different dealerships they have replaced it 3 times now and it’s doing it all over again. The last dealership has told me it is normal noise for the age and mileage of the vehicle.
I'm just realizing this is a recall. I have not been notified by mail. My second row passenger seatbelt does not always lock. I have been getting on my children thinking it was them. Also I have not been contacted about the third row head space issue. So I'm wanting to get me complaint online
Oil filter housing leak. Does not impact oil levels but more notable during cold weather as the ring tends to shrink.
The contact owns a 2021 Hyundai Palisade. The contact stated that while driving at 25 MPH, the steering wheel seized. The contact stated that the failure recurred intermittently while driving 45-55 MPH. The power steering warning light was illuminated. The contact stated that upon coming to a complete stop, the steering wheel seized. The contact was able to pull over to the side of the road. The contact resumed driving; however, the vehicle failed to exceed 20 MPH and was jumping while experiencing electrical failures. The vehicle was driven to the residence and parked; however, the vehicle failed to lock or to detect the key fob. The contact stated that the vehicle was inoperable. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was approximately 102,000.
I have had an open safety recall with this car (#292) with no remedy available for over 3 months. This is the third recall in less than a year.
Both front tires have to be replaced due to cracking along the outer circumferential area where the sidewall meets the treads. Tire size 245-50R-20.
The engine is burning oil at a rapid rate. It's burning one liter every 70 miles.
Excessive oil consumption. The vehicle is burning nearly 4 quarts of oil between changes. This started at around 100,000 miles with no warning lights. The only indication was a strange tapping noise coming from the engine.
Vehicle experienced engine failure previously and received a Hyundai-installed replacement engine in February 2025. Replacement engine is now setting DTC P000A00 – Intake Camshaft Position Slow Response (Bank 1). Hyundai dealership master technician confirmed excessive variance between commanded and actual cam timing, indicating a VVT / cam timing failure controlled by oil and actuators. Hyundai is refusing to cover diagnosis and repair under replacement engine warranty and is requiring customer-paid tear-down despite fault originating within the engine assembly. Concern is for internal engine timing failure that may lead to engine damage or loss of power. This appears consistent with known Hyundai engine timing and oil control issues
Recall for safety seat belts not repaired in a timely manner. It’s been 2.5 months, I called the first time after one month to see how much longer for the parts to come in and was basically told it is what it is, most people wait over 2 months, that was in January. It is now March and still no repairs done. Finally on an expedited list after this second phone call. Hopefully not too much longer because I don’t feel safe driving my twins in this vehicle.
I bought my vehicle almost 2 years ago with 30K miles on it. In December 2025, the car started stalling and wouldn’t run properly. I took it into the dealership and they stated that the engine was burning oil. This was at 90K miles. Hyundai refuses to fix the motor issue because I’m not the original owner. This issue would have started even before the 90K miles because the vehicle had almost used all its oil in between the normal oil change interval. They did a sludge clean and we checked the oil again after 1500 miles and it had already used over a quart of oil.
The oil filter housing cracked and leaked engine oil at mileage 74992.
A car attempted to make a left hand turn across our lane of traffic. We didn't have any chance to break to avoid the collision and all front airbags were deployed. The front passenger airbag didn't seem to deploy properly and seems that it inflated upwards to the windshield and not toward the passenger. The windshield was shattered by the airbags sending glass into the passenger compartment.
The vehicle experienced premature transmission failure, including torque converter clutch malfunction, hesitation, jerking at speeds between 30–35 mph and 50–60 mph, and drivability issues. Diagnostic indicators are consistent with widespread complaints from other Hyundai Palisade owners. This failure presents a potential safety concern due to unpredictable vehicle response, hesitation during acceleration, and reduced control during highway driving. Dealer / Manufacturer Response: Hyundai Motor America requires an authorized dealer to submit a warranty or goodwill claim for review. The servicing dealer, Reliable Hyundai (Springfield, Missouri), has refused to submit the claim, preventing evaluation and resolution. This issue appears to be a known defect affecting multiple vehicles of the same model year. I am submitting this complaint to assist NHTSA in identifying patterns that may warrant investigation or recall action.
My vehicle experienced a sudden and immediate loss of motive power due to a catastrophic internal engine failure, creating a severe road safety hazard. While driving and attempting to accelerate or merge, the vehicle exhibits extreme hesitation, severe misfiring on cylinder #2, and rough, unstable idling. This unexpected loss of drive power made the vehicle unpredictable and unsafe to operate under normal driving conditions, significantly increasing the risk of a crash. The vehicle is currently at the Hyundai dealership (Fox Ann Arbor Hyundai) for diagnosis. The dealer has confirmed and documented the following internal mechanical defects at only 86,000 miles: Compression loss in cylinder #2. Cylinder wall scoring and pitting. Evidence of blow-by and heavy carbon buildup in the combustion chamber. Misfire and rough idle. Oil consumption as a result of the cylinder failure. This failure is a premature mechanical defect, not normal wear. Failures of this nature (sudden loss of motive power due to internal engine defect) have been cited by NHTSA in other recalls and are known to increase the risk of a crash or fire. The manufacturer has acknowledged the defect by offering only 50% goodwill toward a repair, but this defect remains a critical, unresolved safety hazard that requires a full, safe engine replacement."
I have a popping noise coming from the rear driver side suspension and it rides rough. I have been told by Hyundai that my rear shocks are leaking and from a different shop that my rear shock mount and absorber are causing the noise.
THE 2021HYUNDAI PALISADE AT A FOUR WAY LIGHT STOP BUSY INTERSECTION. UPON GIVING HAS AND MAKING THE LEFT TURN FROM CIMMIRON UNTO SARATOGA BLVD THE VEHICLE WAS MAKING A CLUNKING NOISE LIKE IF VEHICLE IN 4WD BUT THE VEHICLE IS AN AWD AND IT LOSS LIKE POWER IN THE MIDDLE OF THE INTERSECTION ALMOST REAR ENDED AND HIT BY ANOTHER VEHICLE BECAUSE THE LIGHT BEGUN TO CHANGE. TOOK THE VEHICLE TO HYUNDAI AND FOUND OUT ONLINE AND AT THE DEALER THIS IS A COMMON ISSUE WITH AWD PALISADES. THERE IS EVEN A TSB BULLETIN FOR THIS ISSUE, THE 4WD COUPLING STARTS GOING BAD AND MAKES VEHICLE NOISES AND LOSE POWER IN DRIVETRAIN. THIS IS VERY DANGEROUS AND ACTION MUST BE TAKEN BEFORE LAWSUITS COMING FLYING. FOR CRYING OUTLOUD I HAD MY GRAND BABIES WITH ME AND ALMOST GOT INTO A THREE-WAY CAR ACCIDENT BECAUSE THE PALISADE DECIDED NOT TO GO IN THE MIDDLE OF THE INTERSECTION. HYUNDAI NEEDS TO FIX ALL FAULTY AWD COUPLINGS THAT MAKE THE TIRES TURN PROPERLY. MY FRIEND HAS A 23 MODEL AND HAVING SAME ISSUES IT IS ALSO AN ALL-WHEEL DRIVE PALISADE. DO SOMETHING BEFORE SOMETHING BAD HAPPENS HYUNDAI IS AWARE AND THERE IS A FORUM ON THIS ISSUE BUT NO RECALL THIS IS INSANE.
Child Safety Lock Failure. When activating the child safety lock, it continously lock and unlocks, making a clicking noise. The lock is ultimately disengaged after which an error notification is displayed: Child Safety Lock Failure. It's been going on for at least 6 mo the now.
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); and would like to be removed from the recall distribution list. The local dealer and the manufacturer was contacted.
Early issues at 56,000 miles with rear shock suspension causing excessive bouncing. Read this is common and can happen multiple times
Subject: Stop-Sale Violation — Hyundai Palisade Recall #25V607000 I purchased a 2025 Hyundai Palisade (VIN [XXX], from Napleton Palatine Hyundai, Illinois. The dealer completed the sale even though the vehicle was under an active stop-sale order related to Recall #25V607000 / Campaign 283 (Seat Belt Buckle). The recall remedy is not yet available, and the dealership has refused to release the vehicle after purchase. This situation leaves the consumer paying for a loan and insurance without possession of the vehicle and represents a potential stop-sale violation under 49 U.S.C. §30120(i). Please investigate this case and confirm whether the dealership violated federal recall and consumer protection requirements. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I own a 2021 Hyundai Palisade Calligraphy with approximately 114,000 miles. The transmission had to be replaced at around 98,000 miles. Recently, before my next scheduled oil change (I had about 1,000 miles left), my vehicle suddenly began making a loud knocking noise and lost power. The dealer informed me that the engine may have blown. There were no warning lights, oil indicators, or overheating signs before this happened. The car has been regularly maintained and serviced with timely oil changes. This appears to be a premature engine failure possibly related to oil consumption or an internal defect, as many other Palisade owners have reported similar issues. Hyundai Consumer Affairs has been contacted, and a case number is being opened for review. I am filing this complaint to report a potential widespread engine problem and request investigation into 2021 Hyundai Palisade engine reliability and oil-related failures.
Tried to open sunroof and it came off its track and twisted which caused some pieces to break. It is stuck in an open position. The vehicle has 144,000 miles so it no longer has any warranty coverage. We had to gorilla tape it down otherwise it could fly off while going down the road. I’ve read there has been many of the same incident happening to others.
My sunroof was working perfectly fine a month ago. I opened it while i was driving to get some air 10/28/2025 and heard a cracking noise. I immediately stopped it. The glass was off the track and it would not close. It only opens a little then stops. Took it to Hyundai dealership and they said in their report"the tracks are cracked, glass came off the track and tracks are warped." This is going to cost me 3k and this was clearly a malfunction of the vehicle!!
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (SEAT BELTS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Data synced from NHTSA on May 4, 2026