2025 Hyundai Palisade Complaint Log

for over 6 months, manufacture has failed to address recall, vehicle was brought to dealer the same week the recall was published and has been in multiple times since then.

Sunroof completely shattered while driving. Yes, it is available for inspection upon request. Due to the glass spontaneously shattering while driving, all occupants in the vehicle were at risk of injury. Problem was confirmed by dealership close to where the incident happened but later denied by other dealerships close to our home. (Glass shattered while on vacation). Vehicle has not been officially inspected No warnings/messages were given before incident occurred

This complaint is a follow-up update to my previously filed complaint, NHTSA Complaint No. 11726321, filed on March 23, 2026, regarding two open safety recalls on my 2025 Hyundai Palisade SEL Premium, VIN [XXX] . I am filing this updated complaint to report that a SECOND failed repair attempt has now occurred on the seat belt recall (NHTSA Recall No. 25V607 / Hyundai Recall No. 283). UPDATED STATUS OF SEAT BELT RECALL (25V607): First repair attempt: January 19, 2026 at Liberty Hyundai, Mahwah NJ (Invoice No. [XXX). Technician confirmed open recall. No correction made. Parts specially ordered (RC283-S8500-QQH Seat Belt Buckle Kit). Parts were not available. Second repair attempt: April 2026 at my servicing Hyundai dealer. Technician again confirmed open recall. Seat belt buckle parts remain on order and are still not available. No correction made. Two documented failed repair attempts now on record. UPDATED STATUS OF AIRBAG RECALL (26V034): As of the date of this complaint, Hyundai has still not developed a remedy for the third row airbag FMVSS 226 violation. No repair has been attempted or completed because no fix exists. This recall remains completely unresolved. SUMMARY: I purchased this vehicle on [XXX] from Maxon Hyundai, Union NJ. This is my primary and only family vehicle. I have children who regularly use the third row. After two separate dealer visits spanning more than three months, neither safety recall has been repaired. Hyundai has been unable to provide parts for the seat belt recall and has no remedy developed for the airbag recall. I am formally requesting that NHTSA: 1. Note this updated repair history in connection with Complaint No. 11726321 2. Escalate pressure on Hyundai Motor America to expedite parts availability for Recall 25V607 3. Continue monitoring Hyundai's progress on developing a remedy for Recall 26V034 (FMVSS 226 violation) 4. Consider whether Hyundai's ongoing failure to remedy these safety defects warrants INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Hello, I would like to report the rental company that rented us the car with 2 open recalls. The name of the company is NU car rental locating at 2900 SE 6th Ave, Fort Lauderdale, FL 33316. It rented us a Hyundai Palisade with the plate number [XXX] from April 5 to April 10th, 2026. They knew that we needed a car for 6 people and that the 3rd row was going to be used. And the 2nd recall relates to the use of 3 row seats. Please see the rental agreement as a proof. I know the same company in Orlando was under federal investigation for the same issue. To my knowledge, rental companies are prohibited from renting cars with open recalls by the federal law. Please investigate this company. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2025 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, parts for the repair were on back order, and there was no loaner vehicle available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2025 Hyundai Palisade. The contact stated that while driving approximately 65-70 MPH, there was a loud explosion before the sound of wind started coming from the sunroof. The contact stated that the sunroof cover was closed, but the contact heard glass shattering while driving. The contact drove to her daughter's residence and discovered that the sunroof had exploded. There was no impact to the sunroof to cause the sunroof glass to explode. There were no injuries sustained. The vehicle was taken to the dealer, and the sunroof glass was vacuumed, and pictures were taken to be sent to the manufacturer for assistance with the repair. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 13,500.

UNKNOWN I am making complaint of the 3rd row airbags not passing federal inspection. I have not been in accident, but at this point I am very scared to drive my vehicle. I am trying to work with Hyundai Motor Company Corporate to find another solution, since there is no remedy available and they do not know when it will be available. I was told to not put anyone in the back seat, but I purchased the vehicle for 3 rows because I need 3 rows for my family. I feel that myself, and others, were mislead when purchasing or leasing any 2020-2025 Hyundai Palisade. If we would of have known, we would of never purchased the vehicle.

The powered operation of the third row in the 2025 Hyundai Palisade fails to stop if anything or anyone is sitting or placed on the third row seat. There has been a report of a [XXX] death with respect to this operation already in Ohio and other injuries across the nation. Hyundai has already placed a stop sell on this vehicle but there are many other vehicles on the road at the moment that can cause additional deaths. There is no requirement to stop driving this vehicle by the NHTSA and it is giving Hyundai 18 months to find and test a remedy. We personally tested the operation with someone in the third row seat and the seat failed to stop closing when the rear compartment button was pressed. As an adult I felt that I would have been crushed if my partner did not reverse the operation. A child in that seat would have been killed. That button can easily be pressed by anything stored in the rear compartment while the vehicle is being driven. We leased our vehicle to carry grandchildren but now cannot use it due to the safety risks. Continuing to drive these vehicle is a serious risk of death and injury and the NHTSA should be protecting the consumers who still have these vehicles on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The third-row seats in my 2025 Hyundai Palisade are closing fully even when there are clear obstructions in the seat path. I tested this multiple times — including with case of water — and the seats did not stop, reverse, or provide any safety resistance. They closed completely each time. I am aware this exact issue has already been identified and recalled in the 2026 Palisade, which raises major concerns about whether the same defect exists in the 2025 model. After repeating the test with several different objects and getting the same dangerous result, I am extremely alarmed. This is a critical safety hazard for anyone seated in the third row. There has already been at least one reported death related to this malfunction, and knowing what I know now, I do not feel safe allowing anyone to sit in that row until this is investigated and resolved. This issue requires immediate attention and action. The risk is serious, foreseeable, and potentially fatal. I am requesting that Hyundai address this as a priority before someone else is injured.

The seat reclining system. When I clicked to fold the seats, it doesn’t detect if someone is sitting there so it folds in on the person and they get stuck on the person. The seat keeps trying to fold even if a child is in the seat or not. So it folds over and closes in on the child.

My 2025 Hyundai Palisade is currently subject to multiple safety recalls affecting occupant safety. These include a recall involving seat belt buckle assemblies in the front and second row seating positions, as well as a separate recall involving the third-row seating area where the vehicle may not meet federal safety standards for occupant protection and may increase the risk of injury during a rollover crash. At this time, there is no available remedy for the third-row safety recall. Although no crash or injury has occurred, I regularly transport my children in this vehicle and am concerned about operating a vehicle that has been identified as having an increased risk of injury in a rollover crash without any available fix. The vehicle is available for inspection, and I have scheduled a dealership appointment to address the recalls that currently have available remedies. However, the primary safety concern remains unresolved due to the lack of a repair for the third-row issue. This situation raises concerns about occupant safety and the ability to safely transport passengers.

I took my car for service on March 27th 2026 and was informed the part for the seat belt recall was on back order. Today is April 24th 2026 and the part still has not arrived. My vehicle remains at the dealer.

Recall issued on September of 2025 citing second row seat belt malfunctions. Attempted to have repaired twice now but Hyundai repair shop states the part is on national back order and therefore unable to have recall remedied.

My 2025 Hyundai Palisade has active safety recalls with no remedy available: Recall 283 (seatbelt – 1st and 2nd row) Recall 292 (third-row ejection mitigation) I have three young children (Ages [XXX] , [XXX] , and a [XXX] ) in car seats and cannot avoid using the affected seating positions, including the third row. I contacted Hyundai Motor America and my dealership and was advised: there is no remedy available, there are no safety protocols or usage guidelines, there is no next step or interim solution. I am concerned because my children are regularly using seating positions impacted by these recalls, and I have not been provided guidance on safe operation in the meantime. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When exiting a parking lot going about 6 miles an hour I approached a stop sign. When I attempted to stop my vehicle the antilock brakes engaged and vehicle would not stop. I pressed harder on the brake but it did nothing. The vehicle finally did stop but I was half a car length into the street. I was terrified. Fortunately there was no oncoming vehicle. This terrifies me because I frequently have my grandchildren it the car, the reason we bought a large vehicle.

The contact owns a 2025 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 26V034000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

I am the owner of a 2025 Hyundai Palisade SEL Premium, purchased in April 2025, currently at approximately 19,000 miles. I am writing to formally report two open safety recalls on this vehicle for which no remedy is currently available: 1. THIRD-ROW SIDE CURTAIN AIRBAG RECALL: Affecting approximately 568,576 Hyundai Palisade vehicles (model years 2020–2025). The third-row side curtain airbags may not deploy correctly during a rollover, failing to prevent passenger ejection. This defect is a documented violation of Federal Motor Vehicle Safety Standard (FMVSS) No. 226. As of the date of this complaint, Hyundai has not developed a fix. Owner notification letters are expected in late March 2026. In the interim, owners have been advised to avoid using the third row. 2. SEAT BELT RECALL: A separate seat belt recall is also open on this vehicle. I ordered the parts for this repair months ago and am still waiting. No repair has been completed to date. As a result, I am driving a brand-new vehicle with two unresolved safety defects and no timeline for repair on either. Because I have children who regularly occupy the third row, I am being forced to either expose them to a known safety risk or stop using the vehicle as intended. I am formally requesting that NHTSA: - Investigate the urgency of Hyundai's timeline for developing a remedy - Review whether Hyundai's interim guidance to owners is adequate given the severity of the FMVSS 226 violation - Consider whether a 'do not use third row' advisory should be formally and officially issued to all affected owners I purchased this vehicle in good faith as a family SUV. The inability to safely use the third row renders it unfit for its intended purpose. I urge NHTSA to apply pressure on Hyundai to expedite a remedy. VIN Details [XXX] Make: Hyundai Model: Palisade SEL Premium Model Year: 2025 Purchase Date: April 2025 Current Mileage: ~19,000 miles INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2025 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (SEAT BELTS) and 26V034000 (AIR BAGS); however, the parts to do the recall repairs were not yet available. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet made aware of the issue. The contact had not experienced a failure.

There are two major safety recalls that have not been fixed by the manufacturer, making this vehicle unsafe to drive. 1) Seatbelts come undone; no estimated timeline for parts to be available for repair 2) Vehicle's interior cabin design may not provide sufficient protection for third-row occupants during a rollover; no estimated timeline or remedy available for repair

While sitting in the third row and attempting to grab something, my husband accidentally pushed the fold buttons and seats began to close on me. It continued to close until my husband was able to push the button to reverse it. It did not register there was a person in the way and I could’ve been seriously injured if he was not there

I am submitting this formal complaint regarding an active safety recall affecting the seat belt system of my 2025 Hyundai Palisade XRT. Hyundai has acknowledged the existence of the defect. However, I was informed by a Hyundai customer service representative [XXX] ), under case number XXX, that there is currently no available remedy or repair for this recall. This situation is deeply concerning, as it involves a critical safety component intended to protect occupants in the event of a collision. Due to the nature of this defect, I do not feel safe operating the vehicle under any circumstances. Despite the acknowledged safety risk, Hyundai has not provided any adequate interim solution, such as a replacement vehicle or transportation assistance, leaving me effectively unable to safely use the vehicle. This places me in an unreasonable and unsafe position, as I am left with a vehicle that poses a potential risk to my safety without any available corrective action. I respectfully request that the National Highway Traffic Safety Administration investigate this matter and take appropriate action to ensure that Hyundai provides a timely and effective remedy, as well as appropriate support to affected consumers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The current no. 226 EJECTION MITIGATION RECALL has me scared to drive the vehicle for it's intended use as a Family car transporting 7 people which are all children. The fix from the manufacturer/dealership is taking to long. We are lucky we have not been in an accident. I believed my Family was safe in this vehicle but now know we are not. What a waste of money I have borrowed for this car. Paying on something that is not safe and how I risked my grandbabys possibly being ejected from my vehicle if there was to be an accident.

Seat belt in the 2nd row became spontaneously unbuckled while driving. Seat belt was attached to my daughter's car seat and was snug and latched for several weeks before it spontaneously came undone while driving on the highway.

The driver seatbelt latch component failed. Unable to fasten the seat belt. This is a huge safety issue. It puts the driver and all passengers at risk. I received the recall in January due to having seatbelt latch issues on the second row. My kids safety was put at risk on the seatbelt latch not working properly on second row. I took my vehicle to dealership and it took couple of weeks for dealership to receive the part to due backorder. This is the SECOND time that the driver seatbelt latch needs to be replaced within just a month and half. Huge safety issue. No warning icon for seatbelt latch failure. The software is also another recall that keeps need to be updating.

I am less than 8 months into a brand new vehicle that has had and has major safety recalls with no remedy in sight. I bought this car for safety and driving it while seatbelts and ejection mitigation have all failed NHTSA standards is horrifying for me and my family.

The contact owns a 2025 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 26V034000 (Air Bags) and 25V607000 (Seat Belts); however, parts for the recall repairs were not yet available. The vehicle was taken to the dealer for a service appointment, and the contact was informed that the parts were on back order for NHTSA Campaign Number: 25V607000 (Seat Belts); and that parts were not yet available for NHTSA Campaign Number: 26V034000 (Air Bags). The manufacturer was contacted, and a case was filed. The contact had not experienced a failure.

Brandon Hyundai sold me this vehicle with an active stop sale. On February 20, 2026, I purchased a 2025 Hyundai Palisade from the dealership. After taking delivery of the vehicle, I discovered that the VIN associated with the vehicle was subject to an active manufacturer stop-sale related to a safety recall for which no remedy was available at the time of delivery. This critical information was not disclosed to me during the sales process and was not reflected in any documentation provided at closing, including the buyer’s order or “We Owe” form. As a consumer, I relied on the dealership to comply with applicable safety requirements and to be transparent about the condition and status of the vehicle being sold. Upon discovering the stop-sale status, I returned to the dealership the very next day, on Saturday February 21, 2026, to address the issue. During that visit, I spoke with both the Sales Manager and the Finance Manager. At that time, I was told that there was nothing that could be done because I had already signed the contract and “the ink was dry.” The seriousness of the concern I raised was initially dismissed. As I am sure you know, the contract should be void when selling a vehicle in violation of the law. Both of these managers promised me that the vehicle had undergone a safety check prior to delivery, which is not true, as later discussed. It was not until the following Monday morning, February 23, 2026, after escalating the issue again and speaking with another manager, that the dealership agreed to reverse the transaction. On that second attempt, the deal was unwound and my trade-in vehicle and down payment were returned to me. While I acknowledge that the dealership ultimately corrected the situation, the fact remains that the vehicle should never have been delivered to a consumer while under an active stop-sale condition. The initial refusal to address the issue when it was first raised with management was deeply concerning.

The contact owns a 2025 Hyundai Palisade. The contact stated that the passenger’s side windshield wiper failed to operate as needed. The vehicle was taken to the dealer, where the contact was informed that the part was covered under warranty and the vehicle was repaired. The contact stated that less than a month after the repair, the failure recurred. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

My vehicle is affected ny the ejection mitigation recall. I have small children who sit in my third row of which hyundai corporate advised is not safe. Hyundai has no foreseeable mitigation for this and is leaving me with an unusable third row resulting in a huge issue with transporting my family. I am also pregnant. After 4 weeks of back and forth with hyundai they have refused to buy back my vehicle or come up with a solution. How many more children need to die at the hands of hyundai? I want resolution for my family on a vehicle corporate as well as my local dealer ship advised to not put small children in the third row. Corporate has refused a buy back and has offered no solution. I cannot trade this vehicle either because their is a stop sale

The contact owns a 2025 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 26V034000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2025 Hyundai Palisade. The contact stated that while attempting to come to a complete stop, the transmission unexpectedly upshifted to accelerate independently. While depressing the accelerator pedal, the vehicle failed to respond as needed. No warning light was illuminated. The vehicle was taken to the dealer to be diagnosed; however, the result was unknown. The vehicle was not repaired. The failure had occurred on sever occasions. The manufacturer was not notified of the failure. The approximate failure mileage was 816.

Vehicle is a 2025 Hyundai Palisade subject to Hyundai Recall 292, concerning improper deployment of the third-row side curtain air bags in a crash, in noncompliance with FMVSS 226 (Ejection Mitigation). Per Hyundai's recall notice, the remedy is still under development and no repair is currently available. The manufacturer has advised owners to continue driving while awaiting the remedy. The safety concern is significant because an infant is regularly transported in the third row of this vehicle. In a side-impact crash, improper side curtain air bag deployment increases the risk of injury or occupant ejection — a risk that falls directly on the person seated in the affected row. With no remedy available, owners have no means to mitigate this risk other than ceasing to use the third row entirely, which is not a reasonable long-term solution for a three-row SUV purchased specifically to accommodate additional family members. Regarding the specific guideline questions: the defect is a manufacturer-identified noncompliance and has not been (and cannot be) reproduced or inspected by a dealer, because no diagnostic or repair procedure exists. There are no warning lamps or pre-failure symptoms, as the defect would only manifest in the event of a crash. The vehicle has not been inspected by the manufacturer, police, or insurance, as no crash has occurred. I am filing this complaint to formally document the safety risk while a remedy remains unavailable, and to request that NHTSA prioritize expedited development and deployment of the fix.

The contact owns a 2025 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 26V034000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

The contact owns a 2025 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 26V034000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

My 2025 Hyundai Palisade is subject to Recall 292 (3rd-row Airbag Defect) and Recall 283 (Seatbelt Buckle Failure). The manufacturer has notified me that there is 'No Remedy' available for the life-threatening airbag defect, and parts for the seatbelt repair are delayed at the dealership.

My 2025 Hyundai Palisade has multiple open safety recalls that have not been repaired and make the vehicle unsafe to operate. The dealership confirmed safety recalls effect my vehicle and my car is currently at the dealership since April 3rd. The first recall 283, involves the seat belts in the 1st and 2nd rows. Parts were ordered on January 20, 2026, but the repair has still not been completed after several months. The second issue is Recall 292 involving the ejection mitigation system and defective 3rd row airbags. This defect can allow rear passengers to be ejected from the vehicle during a crash. I have been informed that there is currently no remedy available for this recall. Hyundai has failed to provide a repair within a reasonable time, and one of the defects has no available fix. I do not feel safe transporting my family in this vehicle due to these unresolved serious safety issues. Hyundai provided me a 2024 Sante Fe loaner vehicle in which is currently under safety recall for seatbelts and has no other loaners available for me. Hyundai USA, case manager [XXX] , case #XXX has denied buy back without explanation. My vehicle is currently not drivable, unsafe, and no remedy available. I want a buy back to be able to purchase a new, safe vehicle for my family. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When I was pulling out of my driveway heading out of the neighborhood. Approaching the stop sign I applied my SUV brakes and it fail. I had to push the neutral button to take it out of gear. My current speed was approximately 25 to 30 mph. I was heading towards a ditch and almost crashed into the ditch. Took the car to the dealership. The dealership inspected and the intake vacuum line that controls the brakes fail part was defective. Dealership had to order the part. It took them 20 days to get my SUV repaired and back to me. Part was covered under warranty.

The contact owns a 2025 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (Seat Belts) and 26V034000 (Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while the vehicle was parked, and the seat belt was released, the chime sounded for an extended while, indicating that the seat belt was not fastened. While driving at various speeds, the vehicle bounced like the rear shocks were failing, allowing the passengers to feel any uneven pavement. While accelerating, the vehicle hesitated before accelerating. The vehicle was taken to a dealer, who diagnosed that the rear shocks had failed and needed to be replaced. The shocks were on back order, causing a delay in the repair. The dealer also confirmed that parts for the recall repairs were not available. The manufacturer was not made aware of the issue. The failure mileage was approximately 33,311.

On December 15, 2025 I brought my vehicle in to McDonald Hyundai in Highlands Ranch, CO for a recall and was told the seatbelt parts would need to be ordered for Hyundai recall 283. I was told the seatbelt recall parts would take 2 weeks to arrive. January 15 I was notified by the dealership that the parts were in stock and ready to schedule. However, when I attempted to schedule the service, I was told the parts for my vehicle had been given to another customer. I was also told all seatbelt parts are now backordered with “no ETA” and that I must personally call every two weeks to check on the inventory status of recall parts in the service department at McDonald Hyundai. I asked the service advisor (Bo) for the service manager’s contact information on 3 different occasions and he refused to provide the service manager’s contact information every single time. I am still driving with my children daily under an active seatbelt recall more than 6 weeks after I was told my recall parts were ready to install.

I was in a car accident on the freeway. Hit from behind. Non of the seat belts locked from the shoulder. Me and my 4 kids all suffered whiplash. The seat belt failed to restrain.

The contact owns a 2025 Hyundai Palisade. The contact stated that while driving with the cruise control set to 72 MPH, the vehicle unintendedly decelerated, and the vehicle came to a stop. The accelerator pedal was depressed; however, the vehicle failed to respond. There was no warning light illuminated. There was an abnormal red light illuminated, and an alarm was activated. The vehicle was taken to a local dealer, where it was diagnosed; however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 7,500.

My wife was driving the vehicle and the dash lit up like a Christmas tree. Every fault and every light came on including the steering tightened up like there was no power steering. Dealership has had the vehicle for almost a week and haven't heard anything. This is a brand new vehicle. Never have bought a hyundai before, very disappointed!

The contact owns a 2025 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that the rear passenger's side seat belt assembly failed to latch on the initial attempt and required a second attempt to forcefully secure the seat belt buckle. The vehicle was taken to the dealer, where it was inspected. The dealer informed the contact that the recall repair could not be performed because the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown.

The contact owns a 2025 Hyundai Palisade. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 25V607000 (SEAT BELTS); however, the dealer kept the vehicle for a week, but the recall repair was not performed. The contact was informed that the vehicle was not repaired. The contact was informed that the technicians were busy and were unable to perform the recall repair. The contact stated that the dealer provided paperwork stating that the recall repair had been completed; however, the dealer informed the contact that the recall repair was not completed due to the part not being available. The contact stated that prior to receiving the recall notification, on a separate occasion, the gear shifter failed to function as intended. The contact depressed the gear shift button several times before the transmission shifted as needed. Most recently, while driving at an undisclosed speed, the steering wheel seized. The contact used force to maneuver the steering wheel. The vehicle was towed to the dealer, and a diagnostic test was pending. The vehicle remained at the dealer unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000.

To Whom It May Concern, I am writing regarding multiple recalls affecting my 2025 Hyundai Palisade, specifically related to the electrical harness and ongoing safety concerns. Since purchasing the vehicle from a Hyundai dealership in [XXX] , I have experienced repeated issues. Initially, dashboard lights activated randomly while driving, followed by connectivity problems and a malfunctioning trunk. In February, the vehicle required full disassembly to replace the electrical harness, which disrupted a planned family trip. I was provided a Hyundai Elantra loaner, which was not suitable for my family of five, causing a two-week inconvenience. Additionally, the dealership failed to complete a scheduled oil change, requiring me to return. Shortly after, I received another recall notice involving third-row safety concerns during a rollover. Given that a fatality has already been associated with this issue, I am extremely concerned about the safety of this vehicle, especially as I transport my three young children daily. The vehicle’s multiple recalls, safety risks, and extensive repairs have significantly reduced its value and reliability. I am also currently waiting on an airbag cap, but was informed on March 27, 2026, that the part received was incorrect, causing further delays. This has been my first Hyundai purchase, and it has been a frustrating and disappointing experience. The vehicle no longer feels new and appears to be unreliable due to ongoing defects. As of March 28, 2026, I am requesting the option to trade in the vehicle at the original purchase price or receive appropriate compensation. The vehicle has under 10,000 miles, and I am still making payments on a vehicle that does not meet multiple Motor Vehicle Safety Standards, including #226 Ejection Mitigation. I would like to resolve this matter as soon as possible and transition into a safe, reliable vehicle. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am reporting a serious safety issue involving my 2025 Hyundai Palisade. The vehicle has repeatedly produced white smoke during cold start and has experienced loss of engine power while driving. Despite multiple repair visits (six times) to an authorized Hyundai dealership, the dealer repeatedly stated that the condition could not be reproduced and no repairs were performed. I provided video evidence of the white smoke and described the symptoms in writing at each visit. Shortly after the most recent service visit(12/22/25), within approximately five days, the vehicle displayed an “Engine Power Limited” warning message and a malfunction indicator light (MIL). When this occurred, the vehicle’s power was significantly reduced, making it difficult to maintain speed and creating a potentially dangerous condition, especially during highway driving or merging into traffic. This issue poses a serious safety risk because sudden loss of engine power can increase the risk of collision. The problem appears to be intermittent but recurring, and it has not been properly diagnosed or corrected by the dealership despite repeated opportunities. The vehicle has not been repaired for this condition, and the defect remains unresolved. The condition may be available for inspection upon request, and diagnostic data such as warning messages and onboard fault codes should be present in the vehicle’s system. The failure began with white smoke during cold start and later escalated to engine power limitation and warning lights.

Occasionally, the car's RPMs fluctuate wildly, and the engine stalls; the surges in RPM lead to sudden, abrupt acceleration, which poses a safety risk to me and my family. The dealership has been unable to resolve the problem.

The top moonroof spontaneously shattered and is in a compressed upward position. Nothing impacted it from beneath and glass fell on my infant daughter who was secured in her car seat.

I am writing to formally report Hyundai’s failure to remedy Safety Recall 25V607 involving defective first and second-row seatbelts in our 2025 Hyundai Palisade. The recall was issued in September 2025 and stated no remedy was yet available but the vehicle remained safe if belts were checked after fastening. In December 2025, the front passenger seatbelt in our vehicle began unlatching while driving at highway speeds, even after confirming proper engagement as instructed by Hyundai. We have repeatedly contacted Hyundai of 110 (Farmingdale, NY) regarding remedy availability. A remedy became available in early December, and we were put on the dealership's list to order parts from Hyundai directly on December 30, but the parts still continue to be on backorder. We have minor children who must now rely on seatbelt-based car seat installation due to weight limits on LATCH. This is our only vehicle and it is virtually unusable at this point because I cannot in good conscience put my child in a car seat secured by a defective seatbelt. Given the documented malfunction of the seatbelt system, we are extremely concerned about the continued safety of this vehicle. Hyundai has not offered: - A loaner vehicle - A repurchase - A timeline for remedy We respectfully request investigation into Hyundai’s delay in remedying this federally mandated safety recall.

In general even in slow speed the emergency break kicks in and actually the vehicle is sliding and not stopping. Now in the snow when you try to stop again the vehicle is shaking and sliding instead of stopping