There are 1 stored owner reports matching the body & structure leading-label group for the 2024 Hyundai Santa Fe in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 1 of 1 matching reports.
Open the full vehicle complaint log (all categories)The contact owns a 2024 Hyundai Santa Fe. The contact stated that the vehicle's liftgate would independently open while idle without warning. The contact stated that while washing her vehicle on an inclined driveway, the liftgate opened without warning. In an effort to avoid being hit by the liftgate, the contact fell to her left side on a concrete driveway. The contact suffered pain and bruises to the left side of her body, with major pain in her left foot. The contact was home alone and managed to drag her body onto a chair before calling her husband for assistance. The contact's husband drove the contact to an urgent care facility, where an X-ray was performed; the X-ray showed no fractures. The facility stated that their equipment was not sufficient to treat her injuries, and they placed a boot on her left leg and referred her to an orthopedic doctor. The contact went to the orthopedic doctor, who performed another X-ray, which showed no fractures. The contact was given another boot; however, the pain remained days after the visit. The contact then went to her pre-scheduled primary care doctor's appointment, where her doctor saw her condition and referred her to another orthopedic doctor. While at her second orthopedic appointment, another X-ray was performed, which also did not show a fracture; however, the orthopedic doctor suggested an MRI scan. The MRI scan showed that the contact had suffered a left heel fracture. The contact also went to another facility for a CAT-scan, which showed that her heel was misaligned and that surgery would be needed to correct the left heel fracture. The contact had surgery for the heel fracture and had the foot wrapped and splinted; the contact was given several medications post surgery. The contact had been scheduled for a follow-up appointment to monitor the heel's progress. In addition, the contact sustained injuries to her left wrist, left buttocks, and left lower calf. Since the injury, the contact has had to use a knee scooter, a walker, and a wheelchair for assistance with her mobility. Neither the dealer nor the manufacturer had yet been notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.