NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2011 Hyundai Sonata. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
The contact owns a 2011 Hyundai Sonata. The contact stated while driving approximately 60 MPH, the vehicle vibrated and inadvertently lost motive power while driving. The contact was able to drive safely to the side of the highway. The check engine warning light illuminated prior to the failure. The vehicle was towed to an independent mechanic who was unable to determine the cause of the failure. The vehicle was then taken to the dealer however, the mechanic was unable to determine the cause of the failure. The contact stated the air bag warning light had since illuminated. The vehicle was not repaired and was towed back to the residence. The manufacturer was notified of the failure. The approximate failure mileage was 11,000. The consumer stated engine was replaced.
Car shook violently 5 Seconds later shuts off on freeway . Took to dealership 3 times they say nothing wrong with it but coils they swapped out coils and still doing something .
After doing some research, I am now aware that there was a recall 20V-746 or 21V-727 that my car was affected by & was never notified about. On 6/2/2022, I was driving and just exited the freeway. Smoke started coming out of the passengers side of the engine. Cars were honking at me & flames started coming out as I drove into a parking lot. I was terrified as my life was at risk & felt fortunate that this did not happen on the freeway. I feel lucky to have been able to escape this life threatening experience. There is now an open claim with my insurance. I had brake lights changed at Frank Hyundai on 4/08/2022 in National City, CA where they also ran a diagnostic check on the car. There was never mention of a recall & my car was cleared of any issues. In addition to the photos I have attached, I also have videos that I am not able to upload.
A friend borrowed my car to go to the corner store to get me a couple of things while my husband was getting surgery. My friend ended up in a rollover accident after hitting a tree. All recalls were up to date on my vehicle, he stated that no airbags deployed. Now after the vehicle was rolled back over and taken to the tow yard the insurance adjuster was the first to see and the driver airbag had deployed. I was not there I cannot say when the airbag deployed however none of the curtain airbags deployed. Also my friend stated that the car accelerated just before impact he swerved to miss something in the road and ended up rolling the vehicle after hitting the tree. The car should not have been accelerating but it was like the car had a mind of its own. I thought the recall was to fix the air bags. He could have been killed.. no reason these cars are still on the road. Not to mention all of the mechanical issues. And I'm sorry to say that I'm glad my kids weren't in the car.
Car stalled on the highway without warning, putting myself and others in danger. Motor was inspected and the engine needs replaced. Hyundai not honoring recall settlement
The contact owns a 2011 Hyundai Sonata. The contact stated while driving at an undisclosed speed, he heard a ticking sound and then heard something detach from the vehicle. The contact pulled over and checked underneath the driver’s side front of the vehicle and became aware that the coil spring had detached from the vehicle. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 102,000.
The engine failed going down the highway and wouldn’t go over 30min. The engine needs to be replaced agin. But the dealership won’t because there are no open recalls. They should replace with a working engine.
The car began exhibiting a knocking noise on 5/21/2022 when increasing speed up to around 60 mph. Vehicle did the same thing again on 5/24/2022 and was shaking for a few minutes around the 50-60 mph mark. I took it to my local mechanic who drove it 6 blocks and then towed it back to his shop because he "didn't want to be the one to blow the motor out." At that point there was a consistent knocking noise in the engine even when in park. I did some research and discovered the "engine rod bearing failure" recall associated with similar model and year Hyundai Sonatas. So I had my car towed on 6/2/2022 to the nearest Hyundai dealership from Alpena, Michigan to Traverse City, Michigan, where they ran the engine rod diagnostic test and my vehicle failed the test. So the service rep at the dealership informed me on 6/3/2022 that my car failed the test and would be receiving a full engine replacement and knock sensors with the 10-year warranty.
when driving randomly the cars engine will rev really high while pressing the gas pedal but the car doesn't move. After a little while the car eventually makes a loud clunking noise which shakes the car and typically causes the tires to spin. It seems to happen when the car is trying to decide whether to switch the gas engine or back to EV mode. This has been happening for a long time an even after the engine was replace under the recall. This is a safety issue that causes major concerns for myself an passengers. Also it happen when turning onto highways or exits which at high speeds there is a high likelihood of causing an accident. I have reported this to Hyundai several times but they cannot figure out the cause but rather keep trying different things an charging me. the car also seems to burn oil fast which doesn't make any sense being that its a newly installed engine.
The contact owns a 2011 Hyundai Sonata. The contact stated that while driving approximately 60 MPH, the vehicle lost power and the engine seized. There were no warning lights illuminated. The vehicle was towed to the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 110,000.
The contact owns a 2011 Hyundai Sonata. The contact stated that the exterior door lock button was no longer operative. There was no warning light illuminated. The contact stated that the battery and key fob of the vehicle were replaced; however, the failure persisted. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not been repaired under NHTSA Campaign Number: 10V070000 (Latches/Locks/Linkages) as the VIN was not included. The vehicle was not diagnosed or repaired. The failure mileage was approximately 74,800.
WHILE DRIVING THE CAR, THE ENGINE JUST STOPPED. WE HAD TO PUSH THE CAR TO THE SIDE OF THE ROAD AND IT WOULD NOT START AGAIN. THE CAR WAS TOWED TO A MECHANIC AND THE ENGINE HAD SEIZED UP COMPLETELY.
Upon accelerating to enter traffic the engine stalled. Subsequent attempts to restart the vehicle have been unsuccessful. The engine will not turn at all. A mechanic determined the engine was locked. Prior to this the check engine light had been on and the defective part had been replaced based on diagnostic code P0449.
The contact's daughter owns a 2011 Hyundai Sonata. The contact stated that while driving at various speeds, the vehicle would bounce up and down without warning. The contact had taken the vehicle to the dealer where she was informed that her vehicle was not covered under warranty or recall. The contact then took the vehicle to an independent mechanic who diagnosed the vehicle with a fractured front coil spring. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 15V629000 (Suspension). The manufacturer was notified of the failure and provided the contact with the same information as the dealer. The vehicle was not repaired. The failure mileage was unknown.
Even on a perfectly dry road, the cruise control can't be set and the traction control light comes on. The nearest dealer (75 miles away) said it was likely in need of a new brake light switch. That didn't solve the problem. Now, it is beyond the fact that the brake lights stay on whether the car is running or not. The brake light switch is clearly impacting various other functions and makes the car unsafe to drive, because vehicles following it conclude (incorrectly) that the driver is engaging the brakes. Additionally, if someone doesn't detach the battery cables when spending some time at a destination, they can be stranded as the result of a dead battery. If the manufacturer had integrity, they would replace whatever related parts are needed to make the car drive safely, They know there's a problem in such vehicles, and even the head of the nearest service department is currently stumped. And, today I was told by the manufacturer that I have to drive it to that distant dealer to see what kind of offer they might give for the car "as is". There should be a recall.
Driving down the road my car just shut down and wouldn't start it happened once before but I was able to jump it and it worked but this time after we replace the battery and got it running there was a knocking under the hood that sounds like a rod going out or the engine is toast. There's no knocking before the engine totally just shut down it was running perfectly fine and because it started and ran fine the last time the car just died when I was driving I thought it was the battery and low and behold I replaced the battery and it turns on perfectly fine but now the knocking in the engine. It also will not drive over so many miles per hour cuz if it goes up to those miles per hour then it shuts down or the knocking gets louder and it starts to die. Again no warning about this which is why I replace the battery cuz that's what happened last time and when it came back on this time after getting the battery replaced and put in lonely hold there's knocking in the engine and it won't drive. I've seen on YouTube a guy with the same problem find out there is something recalled on the engines for the 2011 Hyundai sonata. The manufacturer replaced his engine for the same exact thing my car is doing. I just inherited this vehicle from my dad who passed away but he had just put it in his name from my brothers who passed away from COVID so I have not had this car long at all. Literally just received title in the mail. This is my only vehicle and my husband is blind and we have two kids that we have to get to and from school and very limited income right now and this problem needs to be fixed by the manufacturer because I did nothing wrong
Hyundai recalled my vehicle twice for GDI ENGINE INSPECTION/REPLACEMENT (Recall 132). Subsequently, my vehicle was recalled a 3rd time for HIGH-PRESSURE FUEL PIPE INSPECTION AND REPLACEMENT (Recall 180). During this recall, the dealership inspected and DID NOT replace or repair any equipment. 4/12/2022 I smelled gasoline and took my vehicle to an Auto Shop for inspection. The technician explained that the HIGH-PRESSURE FUEL SYSTEM was leaking fuel significantly and was an extreme safety hazard. I contacted Hyundai Manufacturer right away due to my knowledge of Recall 180. Hyundai set me up with a Dealership Service appointment and I had the vehicle towed to the dealership for safety. The Dealership refuses to honor the recall (Recall 180) and after several phone calls, emails, and tweets; I am still unable to get reconciliation from Hyundai Consumer Affairs. For context, please understand that this Dealership is the same Dealership that FAILED to repair or replace anything when I took my vehicle in for recall (Recall 180). Please help!
WHEN DRIVING, I WOULD GET AN UNUSUAL LOUD ALARM SOUND, THEN THE CAR START TO CUT OFF, COULDN'T STOP THE CAR USING THE BRAKES, HAD TO WAIT UNTIL IT SLOWS DOWN, USUALLY WHEN I'M IN TRAFFIC, WHICH IS DANGEROUS. THIS HAS HAPPENED SEVERAL TIMES OFF/ON, I WOULD GET WARNING SAYING CHECK BRAKE, WHEN ALL THIS IS HAPPENING, NO WARNING BEFORE THE ALARM SOUND OR WHEN THE CAR HAS CUTOFF. TOOK CAR TO HYUNDAI IN OLIVE BRANCH, MS ON 04/22/2022, THEREFORE IT HAS NOT BEEN REPAIRED, I WAS NOT OFFERED A LOANER CAR, I ASKED FOR A LOANER, SHE (LEXI) QUICKLY SAID "THEY DON'T OFFER LOANER CARS" SO I'M HAVING TO BORROW A VEHICLE TO GET TO WORK. I'VE CALLED, LEFT MESSAGES, NO ONE HAS RETURNED MY CALLS.
Engine-locked up(with oil inside) Gearshift-does not change to next gear unless I use emergency shift lock.
The contact owns a 2011 Hyundai Sonata. The contact stated while driving approximately 50 MPH, the vehicle lost motive power and stalled. There were no warning lights illuminated. The contact exited the vehicle safely, and the vehicle was towed to the local dealer. The mechanic was unable to determine the cause of the failure. The contact referenced an unknown recall but stated that the vehicle was not included. The contact had the vehicle towed back to the residence. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.
Airbag sensor came on for no reason
I was driving my vehicle and a warning light indicating hybrid system charging failure warning. The vehicle had intermittent power problems and would not move appropriately in relation to the pushing the gas pedal. It would not go then would jerk forward. I was finally able to pull over to the side of the road safely. I turned my car off and when turned back on the error message failed. This happened on two other occasions. Later there was a whining noise when shifting into second gear. I took in for service and the hyundai dealership told me the transmission needed to be replaced. My safety and others were at risk due to loss of ability to drive the vehicle appropriately due to loss of power.
The contact owns a 2011 Hyundai Sonata. The contact stated while driving 45 MPH and exiting a highway the vehicle lost motive power and stalled. The contact stated that several unknown warning lights illuminated and the instrument panel went blank. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and stated that the vehicle had engine failure related to NHTSA Campaign Number 20V746000 (Engine) and 15V568000 (Engine). The contact had taken the vehicle to a local dealer, where it was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 150,000.
My wife was hit on the drivers side door at 45mph and the side airbags didn’t deploy. According to the inspection, the side impact shorted the ACU.
The contact owns a 2011 Hyundai Sonata. The contact stated that upon pulling out of a driveway, the vehicle began to stall as he placed the vehicle into drive (D) and depressed the accelerator pedal. The contact then stated that several warning unknown lights appeared on the instrument panel as a dark colored smoke began to emit from underneath the hood of the vehicle. Due to the failure, the contact had the vehicle towed to an independent mechanic where they diagnosed the vehicle with engine failure. Upon investigation, the contact discovered NHTSA Campaign Number: 15V568000 (Engine) which he linked to the failure. The dealer was notified of the failure and provided him with a diagnostic fee. The manufacturer was not notified of the failure. The vehicle was not repaired and remained in the possession of the independent mechanic. The failure mileage was approximately 188,000.
The contact called for her niece who owns a 2011 Hyundai Sonata. The contact stated that while driving at undisclosed speeds or while the vehicle was stationary, there was an abnormal clicking in the steering wheel. There was no warning light illuminated. The vehicle was taken to the local dealer but was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.
My engine has failed due to a well known manufacturing defect. I never received the recall notice Service Campaign 953, as I am not the original owner. This Theta engine is part of a class action lawsuit and Hyundai is aware however they may try to not pay for a replacement engine according to the dealership. Please assist. Thank you so much.
The driver seatbelt will not stay attached. I'm getting a code to replace steering column and was told the intermediate shaft is bad. Also the torque converter clutch is throwing a code. The engine has been replaced which only has 4k miles on it.
As I was driving to work Saturday 3/12/22, four blocks from my home my Sonata with 064,000 miles stalled. I was able to restart the engine twice after which it made a lot of noise and, according to my mechanic, locked up. The mechanic tried to rotate the motor from the crankshaft pulley bolt and no movement, locked up. We suspect the failure may be connecting rod bearings premature wear, as has caused engine damage in the Sonata Hybrid currently on Recall. How can we determine the cause of this failure, and request satisfaction from Hyundai? Thank you, [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
My engine seized-up at approximately 125,000 miles. We were on the highway traveling about 75mph and heard an unusual sound from the engine compartment. We exited the highway on an exit ramp and at the stop, I hit the gas and lost most power - could only go about 15mph tops. Had to have it towed to my local Hyundai dealership and they determined that the engine was seized. My check engine light and low oil light were on when the problem presented. This was on 03/12/22. Thankfully this occurred when I and a buddy were traveling home from a basketball game, however, the primary driver of this car has been my 18 yo daughter - I'm SUPER glad it happened on my drive and not on hers.
This vehicle's engine made a rattling noise and then suddenly stalled while I was driving it. I had it towed to the closest manufacturer dealership and the mechanic submitted a claim on my behalf to the manufacturer. It denied because the car has a salvage title. After reviewing your website it looks like the manufacturer can not solely deny a recall claim based on salvage title. This vehicle's engine has acted just like all the other recall's on this manufacturer, make & model.
While driving, the engine in my 2011 Hyundai Sonata hybrid with the 2.4 liter engine shut off without notice (depressing the gas pedal and zero power)! I found myself and family in a difficult and potentially deadly situation as the speed limit on this road was 55mph, a large heavy duty tri axle dump truck was bearing down on my coasting car and family. I had few options from a safety stand point and had to make a snap decision. There was not a berm to pull off the road to the right side without trying to make a crash stop into the wilderness, or try to coast to the next available side street to get off the main road. As the vehicles coasting speed decreased I was very lucky that the oncoming traffic had a small gap between a another truck and a car. With few options I had to to make a decision and decided to try and make it to the side street almost causing a potential head on accident with that traffic. We were very fortunate to make it off the main road to the side street where we were now stranded. As one would realize we were very shook up emotionally do to this flaw in this vehicle. After many hours of research I see that a class action law suit was settled in 2021 for this exact engine bearing failure which seizes the engine and is now closed. From a safety stand point, reliability stand point and documented stand point a safety recall should be implemented to hold Hyundai Motor Cars responsible for all repairs to correct this safety issue. Additionally the obvious potential for the crashes and death become very apparent unless corrective action is not taken.
On March 5, 2020 I was entering a highway and increased my speed a little so I can get into my lane. After I made it into the highway my car lost power in the middle of the road and immediately would not go past 20 mph. I had to drive slowly and get all the way over into another lane and stopped in a nearby neighborhood. I went to not having any dashboard indicators to now a check engine light, oil light, and ABS. I checked my dip stick to see how much oil did I have in my car and I was completely empty but I was not due for an oil change yet. I had to get my car towed to my home. The next day, we tried to let my car rest so it sat. On that Morning, I drove my car maybe 8 minutes up the road to stop at an auto zone place. There weren’t any dashboard lights so I assumed my car was okay. The representative did a diagnostic on my car and he said he didn’t find any problems except I needed my brakes worked on & I didn’t have any oil. He put new oil in my car and told me I should be able to drive it up the road to my mechanic. I let my car run a little with the oil topped off and maybe drove no more than 15 minutes before those previous dashboard lights appeared on my car again and my car stopped power and wouldn’t drive any more than 20 mph. Long story short, I had to get my car towed twice since then. To my mechanic and then to the Hyundai dealership in Gaithersburg, MD. The rep. at the dealership said her mechanic recommended that I get an engine combustion cleaning, a new pcv valve and a oil change because I didn’t have any oil in my car. I told her that was weird because I had put oil in my car from the auto zone place and I believe my car must be leaking oil. Today, August 15th I am still having problems with running out of oil before my oil change mileage and date and I am not having any indicators on my dashboard to alert me. This can cause me to drive around without knowing and my engine can lock. That is a safety issue!!
The connection between the brake light and the socket is very poor and the motion of the vehicle often causes them to go out. I have replaced the bulbs and sockets multiple times and I find myself routinely conducting this same repair. This is a safety issue as functioning brake lights are a crucial safety feature for night time driving. I have had this issue diagnosed and repaired by an auto service professional a year ago and I am still having the same problem recur. No warning lights come on when the brake lights fail so I am required to routinely check them myself.
The shifter is not being recognized in park by the motor therefore, it is not wanting to start. Once i do get it started, then i can not shift out of park i have to stick the key down in the shift unlock position to get it to move out of park.
Out of the blue, in the middle of driving, this car stopped working. This could have been a very dangerous situation. There was absolutely no warning. Apparently, there is a recall, but it has not been publicized by Hyundai. Why was the recall not registered with the NHTSA? What efforts have been made, IN EARNEST, by Hyundai to reach owners? What advertisements, social media posts, outreach by dealers have been made? How many letters has each owner been sent, and how clear and serious was the wording on these letters? We had no idea there may be an issue with the engine, as we never received a notification from Hyundai. We never even heard of the recall until the car died in the middle of driving it. It is very dangerous that this issue exists and that no earnest effort has been made to notify the public. Not only are drivers and passengers being put in serious danger by the lack of information about this potential engine failure/potential fire, other drivers and passengers are being put at risk by having these cars out on the road. NHTSA should be advocating for the following: 1. More robust, earnest outreach on the failure issue. 2. Hyundai needs to give an accounting of how many affected vehicles have been sold in the US and how many have participated in their barely advertised recall (in order to let you know the scope of vehicles still affected.) 3. Hyundai needs to replace these engines or get these dangerous cars off the road by providing reasonable trade in value for people to stop using these cars. 4. This recall must be registered with the NHTSA and owners need to be alerted.
Driving down highway the car just stopped going. The steering wheel got increasingly harder to turn. Once on side of road, I noticed a bunch of the warning lights lit up the dashboard. I turned off the car and tried turning it back on, however, it would just make a weird clicking noise and not start. I scheduled an appointment with a Hyundai dealership, so I’m not sure what is wrong with car.
My husband took car to Rainbow City, AL location to have some recalls fixed. 2wks later we go to pick up the car & as we go to to leave, me following behind him, I noticed passenger brake light out. I call & tell him, then I notice the middle brake light isn’t going off at all- it’s staying lit. I then notice, when he adjusted the headlights the passenger brake light came on & driver side brake light went off. But middle brake light wasn’t going off, it continued to stay on. I looked it up & it’s a known issue with this model. I then look up for any further recalls and yes there are but my vin isn’t attached to this recall as it obviously should be. We took it back to dealer & call then go rounds with them and they blame it to be cold weather, absurd, but looking into this issue it could result in an accident if driving because I nearly rear ended my husband not knowing if he was on the brakes or not on his way back to the dealership service center. I also know if the car recognizes the brakes to be pressed while actually driving it could easily jump out of gear! Being that the lights no matter if altering sides when on stated off as if someone we’re staying on the brakes. This needs to be added to your recall listing immediately! I’m afraid of driving it! I’m definitely not putting my children in this vehicle! Please help! You may respond to me via email traci688@gmail.com . Thank You, Traci
The car stopped while driving. It have a knock sensor code problem replaced and it will not start or move. I have read about the engine recall and my car did everything the engine recall stated. I do not understand how on one site it says my engine was recalled but on your site it does not. It has the same engine and model, make, and year. I could I could have died. I was never notified about any recall.
Engine knocking noise, random acceleration, vibration. Car diagnosed for misfiring in the third cylinder. Hyundai warranty is not covering and the dealership states my additional engine life time warranty not covering either!
Aig bag light on, Horn and nearby control panel stop working. Engine noise…da da da… stater fails…
The contact owns a 2011 Hyundai Sonata. While driving at an undisclosed speed, the vehicle lost power, an alarm sounded for the braking system, and the vehicle went into LIMP Mode and the vehicle failed to exceed 15 MPH. After originally paying out-of-pocket for an ABS module at the dealer and was informed that the engine needed to be repaired and the brakes needed to be replaced. The vehicle was towed to the residence where an independent mechanic repaired the vehicle. There was a recall for the ABS module and the contact returned to the dealer, and the dealer confirmed that the independent mechanic had correctly installed the part. The dealer performed the official recall repair and refused to reimburse the contact for the previous expenses. Three months later, the braking system failed again. The contact stated that the vehicle temporarily returned to normal after a restart, but the failure worsened and required a return trip to the dealer for another repair. In January 2026, the failure recurred for a third time with a loud squealing sound. The dealer was not notified of the third failure. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 80,000.
The ABS system just stopped working while driving, loud brake warning beeps and the brakes stopped functioning making a vibrating sound then stopped working all together, I pulled over as safe as i could and found no leaks , fluid is good. started the car again and after 2 minutes did it again... was told by hyundai that a new abs modulator will be needed but it could not be reset to the computer so I would need a new ECU as well to match....are you kidding,,,thousands of dollars of work and labor ,,,,"""FOR BRAKES,""",,, I bought a money pit not a car...
The contact owns a 2011 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate, and then stalled. The vehicle was taken to the dealer and diagnosed with connecting rod bearing failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
All the lights appear os dash. Tpms, taction control, maintenance check engine, , brake malfunction message power steering light. Car start beeping alarm. Transmision weard beheaving. Brakes weard, acceleration. Scare moments, stop the car. Dangerous driving. After 5 mjnutes problem desapear and afret 10 more milles problem appear again. Bring car to the dealer february 10th for diagnostic they charge 457.38 dolars fr diagnostic. Almost a month after they found anything nothing. Feel robbed by dealer.
The rear passenger door will not open from the inside or outside. When my kids are in the back seat, they cannot get out that door and in the event of an emergency on the right side of the car, would be put at great risk not being able to open the left side passenger door. I had just opened the door to retrieve my backpack from the back seat and tried the door again and it was stuck. I unlocked the doors from the front seat and tried again to no avail. I went inside the car to try and open it and despite it being unlocked, it will not open. the interior latch feels like it is not moving anything when I try and open it, but the door acts like it is locked and cannot be opened with the handles. I have not taken it to the dealer yet, but plan to if I cannot fix it on my own.
Was driving fine for a few minutes, made a stop at a light then when I proceed to make my left turn, my steering wheel was completely hard to turn. A light EPS came on right away and I was able to move forward but made it completely hard to turn towards my destination. Drive my car home at 10 mph I could not steer my steering wheel
The contact owns a 2011 Hyundai Sonata. The contact stated that there was an abnormal sound coming from the vehicle while driving. The steering wheel was making an abnormal humming sound. The contact stated that the vehicle failed to start. The check engine warning light was flashing on and off constantly. The vehicle was taken to an independent mechanic who stated that the failure was due to the power steering. The local dealer was contacted, and the contact was informed that the vehicle was not covered under a recall. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 15V568000 (Engine) and NHTSA Campaign Number: 16V190000 (Steering). The manufacturer was not contacted. The failure mileage was approximately 129,000.
The contact owns a 2011 Hyundai Sonata. The contact was informed of NHTSA Campaign Number: 15V568000 (Engine), and the vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that the knock sensor detection system (KSDS) software update and the recall repair had already been performed on the vehicle. The contact stated that a failure related to the recall recurred while driving. The contact stated while driving approximately 60 MPH, the vehicle stalled. No warning light was illuminated. The contact was able to get the vehicle to the shoulder of the highway. The vehicle was towed to the residence, where the contact was able to drive the vehicle again; however, the failure recurred several times. The vehicle was taken to the dealer, where it was diagnosed with a fuel pump failure, and an oil leak. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 150,000.
The contact owned a 2011 Hyundai Sonata. The contact initially stated that while driving at various speeds, an abnormal, knocking noise would emit from the engine. The contact had taken the vehicle to the dealer where a knock sensor test was performed and the contact had the engine replaced under warranty. A few months later while driving at night at 35 MPH, smoke(color unknown) began to emit from the vehicle without warning as he noticed his feet getting warm. The contact then saw flames emit from the vehicle and immediately pulled over. The fire department was called to the scene and extinguished the fire(fire report unknown). Police also arrived at the scene and a police report was filed. No injuries were reported at the scene. The vehicle was totaled and towed to an independent body shop. The manufacturer was notified of the failure and offered the option of a settlement; a settlement had yet to be made. The failure mileage was approximately 175,000. The failure mileage on the new engine was approximately 10,000.