NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2011 Hyundai Sonata. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
My engine has failed, and my steering wheel column has locked. I had the software update on my engine with Napleton that qualified me for a lifetime engine replacement. I submitted maintenance records for my car and pictures of my valvetrain that are well maintained, and hyundai denied my engine claim for exceptional maintenance neglect on Dec8. On December 14th, after reviewing my oil changes, they still denied me for using low quality oil that's obscured. The problem I am having with my car is oil, not being able to get to the pistons inside my engine. It's not fair when the company know they engines have a manufacture defect. Then they blame the customers for lack of maintenance to have an excuse not to replace the engine. Knowing that with or without oil changes in the hyundai sonata 2011 -2012 models the engines will eventually seize anyway.I've reached out to their company over 300 times trying to resolve this matter and I'm still in the same place I started at a month ago. I want to sue for pain and suffering. I've been without a car since nov 9, and it's dec 20. Hyundai has put me and my family life in danger on numerous occasions, with their faulty and defected parts causing two near death experiences. Hyundai sonata has had a recall on every part, and I consider them unsafe and dangerous. I have seven different case reports with Hyundai motor company about excessive oil consumption, and the knocking whining vibrating and shaking. They are very much aware of everything
I have a lot of paint chips on car. I see a lot of 2011 same model have the same problem. Most of the paint chips are coming from top of my windshield. I have complained a few years ago also hoping that this issue can be solved.
The contact owns a 2011 Hyundai Sonata. The contact stated that while driving at an undetermined speed, there was an abnormal rattling and ticking noise detected. The air bag warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed that an engine replacement was needed. The dealer requested the maintenance records but denied repair coverage due to old oil in the vehicle. The manufacturer was not contacted. The approximate failure mileage was 180,000.
2020 wiring harness overheated and melted - replaced taillight 6 times in 1 year. Hyundai fixed. 2021 tailight out again - Hyundai stated the taillight assembly melted, needs to be replaced (403.00) light bulb cannot be replaced (warped). Safety issue is what is causing things to heat up and melt. Many others reported same issue online - Hyundai is not taking ownership to fix whatever is causing this? No warning lamps.
The vehicle dash and center console lights flicker and/or dim between bright and dim lights while the headlights temporarily turn off at random intervals while driving. This random, but frequent occurrence happens often when applying the turn signal in either direction. The problem generally exist between 1 to 5 seconds, causing impaired driving during nighttime operation. The turn signal appears to work as expected during the electrical issue. The vehicle is available for inspection upon request. This safety issue can impair nighttime driving visibility which can result in an accident, distracted driving to the primary vehicle driver and other motorists, and false driving signals to other drivers. This issue has been reproduced by an authorized Hyundai dealer and other drivers with similar Hyundai Sonata GLS model years. The following online forum is 1 example that provides driver examples and descriptions of the same issue with the same model and year as well as other vehicle model years: https://www.carproblemzoo.com/hyundai/sonata/headlights-turn-off-while-driving-problems.php The vehicle has been used as a daily driver under normal driving conditions and has been maintenanced and inspected by an authorized Hyundai dealership for recalls, service, and the mentioned electrical issue. There are no warning lamps prior, during, or after the electrical issue occurence.
I really don’t know what the problem is. I got my break lights change and they keep blowing out every two to three weeks. I have been changing the bulbs for more than a year now. Every shop I went to say it have wiring problems.
My vehicle should be covered under a recall for my engine, however Hyundai is denying the claim due to my title being branded as salvage, however according to my research a salvage title does not affect the recall. I believe my engine should be replaced, and Hyundai is refusing to return my calls at this point.
The contact owns a 2011 Hyundai Sonata. The contact stated that the dealer previously replaced the fuel tube; however, the failure recurred while driving at an undisclosed speed, and a fuel odor was detected while the defroster was activated. Upon inspection, the contact noticed that there was fuel leaking in the engine. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.
I was driving home from work & out of NOWHERE the engine seized & power steering was very hard due to it being electric. Hyundai then denied my engine for "Lack of maintenance" AFTER they KNOWINGLY put my life & others t risk for even letting these cars be driving without proper caution or engine replacement.
Hi…I just financed this vehicle in January and in September… I was driving and the vehicle stalled ……thankfully there was no one behind me but I did cause traffic ….. I had to get it towed to the Hyundai dealership and found out that I had a blown engine…I didn’t get any signs that something was wrong with the vehicle…not even a check engine light ….. it’s been in the shop for a month……and I have no way of paying for it…… This has been a nightmare and I’m still paying on it….. I’m so confused and I don’t know what to do…. Please find out what about s going on with this car……it has 109,000 miles on it
AIR CONDITIONING DRAIN DRIPS ONTO FRONT SUB FRAME, WHICH HOLDS THE ENGINE AND TRANSMISSION. IT ALSO HOLDS THE SUSPENSION BOLTS. DRIPPING FROM AIR CONDITIONING DRAIN IS CAUSING SUB FRAME TO RUST, ROT OUT AND WEAKEN PREMATURELY. THIS WILL CAUSE THE ENGINE AND TRANSMISSION TO DROP OUT OF THE VEHICLE WHEN THE SUB FRAME COLLAPSES.
The contact owns a 2011 Hyundai Sonata. The contact stated that the engine was previously replaced. The contact stated that after starting the vehicle, the driver's side rear window and passenger's side front and rear windows were unable to roll down with the air bag warning illuminated. Additionally, the overhead light was unable to be deactivated, causing the battery to drain. The key fob intermittently was unable to unlock the doors and was stuck in the ignition. The vehicle was taken to an independent mechanic who diagnosed that the electrical system wiring was faulty. The mechanic reconnected the passenger's side rear brake light harness; however, the vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer advised the contact to take the vehicle to the dealer. The failure mileage was approximately 174,000. The VIN was unavailable.
The contact owns a 2011 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The accelerator pedal was depressed; however, the vehicle failed to accelerate. In addition, the contact stated that the failure reoccurred. The brake pedal was depressed; however the vehicle failed to stop as intended. The contact coasted the vehicle into a parking space. The vehicle was taken to the dealer, where it was diagnosed with HECU failure. The contact was informed that the failure was the result of a failed ABS fuse. The contact was informed that the HECU needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact later received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer, and the recall repair was performed. The manufacturer was made aware of the failure. The contact requested reimbursement for the previous repair. The request was declined by the manufacturer. The failure mileage was approximately 150,728.
Hyundai has refused to get back to me about my car it's been months they don't return my phone calls or emails or anything. The motor recall had caused me and my children to be stranded in the busy highway after just shutting down 2 times. Amongst other things this is unacceptable
The contact owns a 2011 Hyundai Sonata. The contact stated while attempting to start the vehicle, the vehicle would not immediately start. Additionally, there was a burning electrical odor present inside the vehicle. The cause of failure was not yet determined. The local dealer and manufacturer were notified of the failure. The contact stated that previously the key fob, alternator, starter, and battery were replaced due to the continued failure. The failure mileage was 53,100.
car not fully shifting into park and will not allow key to be released from ignition
The engine siezed while driving on the highway. This is the second engine that has done this since I’ve been the owner in 2019.
Car stalls when accelerating, beginning to smoke, flashing check engine light in on.
The contact owns a 2011 Hyundai Sonata. The contact stated while her husband was driving approximately 5-10 MPH into parking lot, the vehicle started shuddering and stalled. The vehicle failed to restart after several attempts. The vehicle was towed to an independent mechanic where it was diagnosed that the engine had seized. The vehicle was then towed to the dealer who informed the contact that the wait time for diagnostic test was 2-3 months. The dealer informed the contact that Hyundai Independent Recall Number: 953 (ECM & Cluster Update-Engine Monitoring Logic Product Improvement) needed to be completed on the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 150,000.
Car accelerates randomly. Makes a sort of "vroom" sound and lurches forward. Causing my vehicle to run into my friends garage door. Also noticed acceleration at various times while moving.
The steering column is making a clicking noise, took to independent service center and they reported that the EPS motor will need to be replaced and is currently not a safety issue, but over time could be. I have not had any warning lamps or messages. I did notice that some 2011 Sonatas have been recalled for EPS issues, but my VIN shows no issues.
The contact owns a 2011 Hyundai Sonata. The contact stated that while reversing out of a parking space, the vehicle suddenly stalled. The contact waited for a while before being able to restart and drive the vehicle. The failure also occurred while idling at a red light. The check engine warning light was illuminated. The contact took the vehicle to the dealer who stated that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure was 161,000.
Rear brake light bulb socket melted . Brake light will not work it melted the bulb in the wire harness.
While driving on the interstate, the car suddenly stopped accelerating even though my foot was still pressing the accelerator. I took my foot off the gas pedal and let the car coast for a moment, though the deceleration seemed faster than normal coasting, almost as if the brake was slightly engaged. When I pressed the gas pedal again, it started to accelerate for a moment but then the same thing happened and it felt like the brake was engaging and the car was slowing down even though I was still pressing the gas pedal. So I took my foot off again and tried this process several more times, and in the meantime moved to the right lane and put my flashers on because I could not get the car to go more than 30 miles per hour and I was nearly hit several times. I was about to pull over when the issue seemed to resolve itself just as quickly as it had started. I called the dealership and they said because the car is not under any active recall, there's nothing they can do. This is a big safety issue! I was nearly run down by a truck! I just read that NHTSA has an active investigation for throttle issues, and that my 2011 Sonata is one of the affected vehicles. Please conclude your investigation and fix this issue before someone gets killed!
The contact owns a 2011 Hyundai Sonata. The contact stated that while driving at an undisclosed speed with the vehicle in Drive Mode, the transmission erroneously shifted into the sport mode. During the failure, the gears failed to shift as needed, and the vehicle would not accelerate while depressing the accelerator pedal. After restarting the vehicle, the failure had self-corrected but would eventually the failure had recurred. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 110,000.
The contact owns a 2011 Hyundai Sonata. The contact stated while driving 73 MPH, the vehicle decelerated unintendedly to approximately 10-20 MPH. The contact depressed the accelerator pedal, but the vehicle would not exceed 60 MPH. The check engine warning light was illuminated. The contact drove to her destination, parked, and turned off the vehicle. The contact stated that while attempting to restart the vehicle, the vehicle failed to restart. The contact was able to restart the vehicle after several attempts however, the engine was making abnormal knocking sounds. The vehicle was towed to the residence. The contact notified the local dealer who informed her that they did not have any appointment availability. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 162,594.
I have code P1326- Manufacturer Control show up on code scanner, first appearing on 08/19/2022, the engine light blinks on and off. Looking up the scan code one of connecting rod bearing is possibly getting to the point of failing through wear and tear on my 2011 Hyundai Sonata Limited. The problem has been reproduced while Accelerating to 40mph before car will Decelerate and only shifting between 1800-2000 rpm, on a busy road near my home, that may could have caused an incident
I know for a fact that one of the recalls I was told by Green Hyundai they could not do because they did not have a solution for the recall I know in 2019 I had the recall for my seatbelt done and it still comes on buckled I also know because I have one with blue Drive that if you hold the battery for the electric out without turning off blue drive it affects it I did not do this but somebody breaking into my car dead And I’m not sure all of the effects it had but I have had motor problems because the same dealer who told me they had no resolution for Yoru fact that there is no recalls that were undone even though are not done even though I was told that one they had no solution for and couldn’t do so I know at least one has not been done, also forgot to connect the coolant line resulting in motor damage..
I can’t drive my car in the dark. This has been on going since I bought the car and has just gotten worse. Everytime I turn my lights on all of my rear lights stop working and if I’m driving and the back light stop working my gas peddle also will not let me accelerate until I let my foot off and go back on to it but at this point I have no tail lights or brake lights.. I’ve tried so many things to fix this but this is a serious issue I had another friend who bought the same car and sold it a week later because of the same issue. I also can open my trunk and wiggle the wires and it’s a whole light show back there.
drove vehicle down the street when knocking noise started, check engine light turned on, then immediately stalled. Car will not start or drive now. called hyundai recall campain and they gave me a case number of #203-102-81 with recall campaigns that could fall under 953, and or 132. There may have been an issue with the connecting rod bearings wwith a cyclic knocking noise from ther engine
I own a 2011 Hyundai sonata limited edition 2.4 my sonata is making a horrible knocking sound from the engine in 2019 Hyundai dealership installed the knock sensor which is default my sonata is knocking no engine light has come on to make me aware of the knock the problem has progressively gotton worse I can hear the knock now is why I'm aware of this my sonata has a salvaged title also is one of the many built in Alabama the engine recall campaign says metal matalic shavings are stuck in oil ports which could ruin rod bearings crankshaft and other internal components I took my car to Hyundai dealership they ran a mpt test on rod bearing and ignoring the faulty knock sensor that they installed dealership said the bearing test passed but something else in my engine is knocking really bad and still ignored the faulty knock sensor even after telling them about it mind you the engine light is still not on although the engine is knocking all recalls for this vehicle are up to date Hyundai dealership has denied me of any help with my sonata because it has a salvaged title but didn't deny me in 2019 when knock sensor was installed my sonata has been maintained oil change tune up ECT why am I being denied of this recall they was aware of the engine recall campaign or would have never ran a rod bearing test so why am I being denied my sonata stalled on the freeway in a lemp mode this could have caused serious injuries due to Hyundai dealership not fixing the problem how and why are they able to do this if a vehicle is recalled no matter what needs to be fixed
7am turn car on and let it. Warm up for a couple min then out of No we're car turns off . Another day another morning turn car on and seconds pass and car turns off repairs I did as u can see in invoices replaced enginee couple months ago took to dealer ship several times no help or. Any solution.
No warning lights on. Police and Fire department inspected car. Car towed as total lost. Safety was at risk per car caught fire while been driven
While driving the vehicle on the interstate, crossing the expansion joint on an overpass, the check engine light illuminated. Immediately following, smoke began coming from under the hood. Pulled off the side of the road to check, and flames were coming out of the car. Quickly removed what personal items that were possible while the car started becoming engulfed in flames. The car burned until the fire department arrived and put the vehicle out. While we cannot be certain, it is believed that the high voltage wiring chafed and arced leading to the fire. If it wouldn't have been possible to immediately pull to the shoulder, the car would have been engulfed while rolling and could have lead to death. The car is a total loss.
My car had a recall on the engine 3 months ago and now it is not there but long story short when I bought the car I drove it 300 miles,the engine blew the extended warranty company covered the engine replacement I drove it 7,000 miles changing the oil every 3,000 miles as per the warranty needed the engine blew again Warranty company replaced the engine I then found out about the recall and had it towed to the Hyundai dealership but they said since there was a different engine in the car they couldn't honor the recall even though the new engine that was put in was also recalled drove the car 3,000 more miles engine blew again it's been in the shop 6 and 1/2 months of the 12 months I've had it and twice I broke down in the middle of the street and on the highway once at a busy off ramp in the middle of crazy traffic I was stranded this past time for 2 hours during rush hour and in a blind spot and could not move my vehicle off the side of the road and was almost hit numerous times the warranty company has voided the contract since they have capped out the max limit spending the worth of the car but the mechanic says he could put the original engine back in the car so Hyundai would honor the recall however now the recall has suddenly disappeared and I know it was there because the mechanic told me about the recall I called Hyundai's recall customer service number they validated it and told me to have the car towed to Hyundai Hyundai validated the recall and said they could not honor it because it was a different engine it's just been a really big Mess and now I'm out of a car once again and now the recall has suddenly disappeared I'm not too sure what to do at this moment as I'm the only income in the house with a fiance and three kids and no car, since the first week of having the car I've had nothing but issues and I have service records and receipts to prove all of this and the shop verified the breakdown was caused by what the recall was for, engines from AL plant
The car started having issues like turn off itself while running and the oil warning lamp lights up. It did that twice then the engine burst on the third time. Oil leaked on the ground in the middle of the freeway, I am lucky I didn't get myself into a bad accident.
We broke down in the middle of the highway where there wasn’t a emergency lane available. A another vehicle struck the car in the rear .
Around 174,000 miles, the motor started knocking, the engine blew, metal shavings in oil.
The contact owns a 2011 Hyundai Sonata. The contact stated that after turning off the vehicle, he and his wife exited the vehicle and both noticed that the brake lights had remained illuminated. The brake lights failed to turn off as designed. The dealer and the manufacturer were both contacted and stated that the VIN was not included in NHTSA Campaign Number: 15V759000 (Exterior Lighting). No additional assistance was provided. The failure mileage was 120,000.
2011 sonata se 2.0t door lock’s acting up won’t open or lock fuel smell in the car really strong and not measuring the gas keeps going up and down and at times I don’t even know if I have gas or not and when filling gas at the gas tank entrance where you fill up at won’t let me fill up gas keeps getting spit out when I’m filling and I have to keep clicking the gas gun and not put pressure have to fill it very slow
My engine seized while I was driving a few miles from home at 104,000 miles. I was told by the mechanic that there was not enough oil in the vehicle and that caused the problem. However, I have never missed a maintenance on this car and it was only 4,000 miles out of warranty. I don't understand how the car could have no oil. I checked and I was just a few hundred miles passed the date for an oil change but I never received any light indicating that oil was a problem and I cannot understand how the car could be using that much oil without me having any prior indication from the car.. just the engine seizing and now I am told the car is toast unless I put in a new engine! I don't see my car on recall but it seems that I have the same problem of many other people and I feel that Hyundai should make this problem right and fix it.
I was attending a wedding on 7/01/2022 as I was leaving for dropping my child off at the hospital as I was leaving to go change clothes my car had shut off in the middle of the road without no warning of what so ever it started smoking and wouldn't start or do anything for me to get out of the road which could've cause a bad wreck thank God for some gentleman helping me getting out of the road I have had mechanic look at there so many problems he don't know where to begin and I just spent out money fixing my car
In May 2022 the engine was recalled and replaced by Schomp Hyundai located at 100 Havan St, Aurora, CO 80010, and I purchased this car right after the engine recall. Since I bought the car vehicle the engine has been making noise and the AC and heater smell gas and burned fuel inside the vehicle through cabin air vents. I took the car to the Schomp Hyundai and asked them to fix the noise problem as the engine is not properly installed but they refused to fix it and asked me to pay $180 to diagnose the problem and to pay additional for the fix. The second time when I took the car for the gas and fuel fume and I was told that it is not part of the engine warranty; I have to pay $180 to diagnose the problem and pay additional for the fix. As the engine was replaced, the service may have resulted in damage to the high-pressure fuel pipe. While maneuvering the engine into place, the fuel pipe may have been crushed, poorly torqued, or simply not aligned properly. The dealer is not accepting any responsibility.
in July of 2022 the buttons on the steering wheel like cruise control trip/reset button as well as radio controls eventually all quit working did not become fully aware of this until I was on the interstate and was driving with the cruise control set and when I needed to turn off cruise control it wouldn't turn off by the steering wheel thankfully I know can hit the brakes and the car will shut it off however after this all happened the air bag light came on and stayed illuminated I called my dealer and they insisted that there was no recall on the CLOCK Spring in the steering wheel of my car and wanted me to pay out of pocket for an issue that they claim was non existint as well them also telling me all the recalls were taken care of when I purchased the vehicle in novemember of 2020 and im only the second owner had the car for 3 months and Hyundai stated that my vehicle had the knock sensor update and then a week later the motor went
The contact owns a 2011 Hyundai Sonata. The contact stated while driving 65 MPH, the check engine warning light illuminated and the contact pulled over safely to the side of the road. The contact then restarted the vehicle; however, there was a metallic grinding sound coming from the vehicle. The contact turned off the vehicle and had it towed by AAA to a local dealer. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 159,719.
Going down the highway at 70mph the engine just shut down. I couldn’t drive over 35 mph hr.
I have replaced my front driver door actuator, the back driver and front passenger side 3x and it’s still having issues. I replaced all fuses an wiring harness. Front headlights keep blowing out after about a week of putting in new ones.
The contact owns a 2011 Hyundai Sonata. The contact stated while driving approximately 35 MPH, the vehicle inadvertently lost motive power and stalled. The contact stated there was a piston failure in the engine allowing oil to leak onto the ground. There were no warning lights illuminated. The vehicle was towed to the local dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The approximate failure mileage was 150,000. The VIN was invalid.
My engine seized up on me while driving in heavy traffic. I just purchased this vehicle in April 2022, and other than me having to replace a headlight, the car drives smooth and has never stalled or given any check engine, or oil lights, or any type of indication that there was something wrong with my vehicle. I just drove it and out of the blue my dashboard lights go off and my engine locks up while I'm driving. I wasn't able to get the car back started. I had it towed to a shop and they weren't able to get the engine to turn either. I am now resorting to a Hyundai dealership to inspect.
Approx. 6/8 While driving car, engine ceases, had towed to mechanic shop, Towne Hyundai dealer advised have car again towed to them. Dealer advised needed oil change receipts for 69,000-90,000 which they received, I had been calling to check status several times. Called 7/1 advising I’m inconveniencing everyone using their car. Was advised they had to now remove valve cover & send pictures, they were waiting for Hyundai’s response but later on Towne left me voicemail they were trying to get me a rental car, none were available but probably on Tuesday they would have better luck. Well got the call today (Tuesday) it was denied for coverage due to maintenance on the vehicle …. So my car which I take great care of I was told there is no one that they could respond to with my dispute! Gave me Hyundai csr service # , I called & was advised when Hyundai denies coverage that is the final decision & there is no dispute & no one else to speak to. I was advised I could call the Better Business Bureau & given the # to call. When this first happened I went on the site where Hyundai was being fined & put my vin to check , it showed I should’ve been art of the recall, now after I’m denied the status changed! I advised the rep at Towne after he said I was denied I was part of that recall & I checked he said I wasn’t, so I feel like things were altered , I took a screenshot of my vin covered, is there anything else I can do or speak to on this, I’m so upset!