2013 Hyundai Sonata Complaint Log

WONDERS EXTREMELY BAD. I END UP IN OTHER LANES. CANNOT CONTROL CAR. WHILE BRAKE THE CAR SOMETIME TURNS OR DURING ACCELERATION. AT CRUISING SPEED WONDERS AND CONSTANTLY CORRECTING. I ALMOST HIT CAR ALL THE TIME. STEERING IS OF CENTER. *TR

2013 HYUNDAI SONATA GLS CONSUMER IS EXPERIENCING NOISES COMING FROM TIRES *CN THE CONSUMER BELIEVED THERE WAS AN DESIGN ISSUE. THE CONSUMER BELIEVED THE FLAT SPOTS COULD REACH A POINT WHERE THE TIRES WOULD BECOME SUSCEPTIBLE TO BLOWING UP AND CAUSING SIGNIFICANT DAMAGE. HE ALSO STATED, THERE WAS AN ISSUE WITH THE SUSPENSION. *JB

2013 HYUNDAI SONATA. WHILE IN PARK, THE VEHICLE BEGIN TO ACCELERATE OVER THE CURB AND INTO A GRASSY AREA. *TA THE CONSUMER STATED WHILE HIS WIFE WAS ATTEMPTING TO PARK, WITH THE VEHICLE STILL IN GEAR, THE ENGINE SUDDENLY AND UNEXPECTEDLY ACCELERATED CAUSING THE VEHICLE TO JUMP THE CURB. *JB

I RECEIVED A LETTER REGARDING ABOUT SAFETY RECALL 160, REGARDING FRONT SEAT ANCHOR AND EXTENDED WARRANTY TXX7, FOR MOTOR DRIVEN POWER STEERING COUPLING.I ALSO WANT TO MENTION THAT THE CAR HAS HAS HAD A WEIRD "CLAN NOISE" THAT I THINK COMES FROM THE NEAR WHEN IT IS IN MOTION OR SOMETIMES EVEN AFTER IT IS PARKED. I HAVE TAKEN THE CAR 2 TIMES FOR THIS TO BE CHECKED, BUT APPARENTLY, THEY DON'T KNOW WHAT IT IS, BECAUSE IT IS HAPPENING, EVERY TIME MORE NOTICEABLE.I WORRY THAT THIS COULD BE A DANGEROUS MAKING THE CAR TO MALFUNCTION. I WISH THIS MATTER COULD BE SOLVED.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 62 MPH, THE SUNROOF EXPLODED MAKING A LOUD NOISE. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.

TL-THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 62 MPH, THERE WAS A LOUD NOISE AND DISCOVERED THAT THE SUNROOF EXPLODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000. DJR

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE REAR BRAKE LIGHT FAILED TO ILLUMINATED. THE CONTACT STATED THAT SHE HAD TO REPLACE THE BULB EVERY SIXTY TO NINETY DAYS. THE CONTACT WOULD BECOME AWARE OF THE FAILURE WHEN ANOTHER DRIVER NOTIFIED HER ON THE ROADWAY. THE CONTACT HAD TAKEN THE VEHICLE FIRST TO ONTARIO HYUNDAI, 1307 KETTERING DR A, ONTARIO, CA 91761, AND WAS DIAGNOSED BUT COULD NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED AND WAS TAKEN TO VICTORVILLE HYUNDAI, 14821 PALMDALE RD, VICTORVILLE, CA 92392, AND WAS DIAGNOSED THAT THE BULB NEEDED TO REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

ON MONDAY SEPTEMBER 22ND AROUND 540PM ON THE 10 FWY GOING EASTBOUND RIGHT BEFORE TOWNE AVE. AS THE TRAFFIC ON THE FREEWAY BEGAN TO SLOW I CAME TO A COMPLETE STOP. ABOUT 5 SECONDS AFTER STOPPING I NOTICED THAT THE CAR BEGAN TO ROLL FORWARD. I APPLIED MORE PRESSURE TO THE BRAKE PEDAL HOWEVER THE CAR CONTINUED TO SLOWLY ROLL. I THEN STEPPED ON THE EMERGENCY BREAK AND THE CAR DID NOT STOP. THE CAR SLOWLY ROLLED ABOUT 8 FEET BEFORE IT STOPPED ON THE BACK OF A BIG RIG TRAILER BUMPER. I CALLED 911 AND EXPLAINED THAT I DID NOT WANT TO MOVE THE CAR AS I WAS NOT SURE IT WOULD STOP. THE CHP ADVISED THAT THEY WOULD SEND OUT A TOW TRUCK TO GET ME OFF THE FREEWAY. I WAS REMOVED FROM THE FREEWAY AND I HAD AAA TOW MY CAR TO THE NEAREST HYUNDAI DEALER IN GLENDORA CA. THEY CALLED ME THE NEXT DAY AND SAID THEY RAN A FULL TEST ON THE CAR AND COULD NOT FIND ANYTHING. HOWEVER THEY DID FIX THE RECALL ON MY CAR FOR THE ROLLAWAY RISK AND SHIFT CABLE TO THE TRANSMISSION. I ASKED THEM DO YOU THINK THIS HAD ANYTHING TO DO WITH IT. THE DEALER INDICATED NO THAT MAYBE I WAS DRIVING FAST AND THE ABS TOOK OVER. I TOLD HIM THAT I HAD MORE THAN 8 FEET BETWEEN THE BIG RIG AND MYSELF WHEN I CAME TO A FULL STOP AND THAT I WAS NOT GOING MORE THAN 15-20 MILES SINCE TRAFFIC WAS SLOW. THE DEALER SERVICE AGENT SAID NOTHING SHOWED UP ON THE SCANNED TEST AND THEY DROVE IT AND IS FINE. *TR

I OWN A HYUNDAI SONATA 2013 AND ON FRIDAY, SEPTEMBER 12, 2014 AT APPROXIMATELY 1:45P.M., I WAS DRIVING LESS THAN 5 MPH IN A PARKING LOT. UPON ENTERING INTO A PARKING SPACE AND PLACING THE CAR IN PARK; THE CAR FAILED TO MAINTAIN ITS PARKING STATUS AND JUMPED INTO A SMALL SHRUB BANK INCHES IN FRONT OF THE SELECTED PARKING SPACE. AS A RESULT, THE CAR ALSO DAMAGED ANOTHER CAR THAT WAS DIAGONALLY POSITIONED ACROSS FROM MY CAR. I INFORMED THE POLICE OF THIS INCIDENT (AS STATED ABOVE) AND NOTIFIED THE INSURANCE COMPANY. I LATER LEARNED THAT THERE WAS A RECALL ON THE CAR AND CONDUCTED SOME RESEARCH AND FOUND THAT THE CORPORATION HAD DISTRIBUTED A NOTICE BACK IN JULY 2014 ABOUT THE CAR'S AUTOMATIC TRANSMISSION SWITCH CABLE RECALL; HOWEVER, I DID NOT RECEIVE MY RECALL LETTER UNTIL A WEEK AFTER THE INCIDENT OCCURRED. THE RECALL LETTER DESCRIBES ISSUES WITH THE GEAR AS IT RELATES TO "P" PARKING. (NOTE: I DID NOTICE THAT THERE IS A CONTRAST IN THE DESCRIPTIVE INFORMATION I FOUND IN MY RESEARCH FOR THE RECALL AND THE ACTUAL NOTICE I RECEIVED FROM HYUNDAI, BUT IT ALL RELATES TO "P" PARKING. THE ONLINE INFORMATION CLOSELY EXPLAINS WHAT I ACTUALLY EXPERIENCED). AFTER RECEIVING THE RECALL LETTER, I NOTIFIED HYUNDAI ABOUT THE INCIDENT AND WAS INFORMED THAT I WOULD RECEIVE A PACKET THAT REQUIRES ME TO SEND THEM BACK PHOTOS OF THE VEHICLE DAMAGE, AND 10 OTHER ITEMS (IF APPLICABLE) RELATED TO THE INCIDENT. HYUNDAI WOULD THEN CONDUCT AN INVESTIGATION THAT COULD LAST ANYWHERE BETWEEN 6-8 WEEKS. I UNDERSTAND THAT HYUNDAI WILL NOTIFY ME AND THE INSURANCE COMPANY OF THE FINDINGS FROM THAT INVESTIGATION ONCE IT IS COMPLETED. *TR

NOTICED THAT FRONT TIRES WERE WEARING UNEVENLY. BECAUSE OF VEHICLE MILEAGE AND FACT THAT I KEEP TIRE PRESSURE IN ACCORDANCE WITH RECOMMENDED SPECS I CONTACTED HYUNDAI. THE CUSTOMER SERVICE AREA RESPONDED THAT I WAS OUTSIDE THE WARRANTY PERIOD FOR WHEEL ALIGNMENT AND DID RECONSIDER WHEN I RAISED THE MILEAGE ISSUE AS WELL AS MY ATTENTION TO TIRE PRESSURE. HOWEVER, THEY WOULD NOT COVER THE COST. ON 9/11/2014, I TOOK THE VEHICLE TO OUR LOCAL HYUNDAI DEALERSHIP AND THEY ALIGNED AND BALANCED ALL TIRES AS WELL AS RESET THE STEERING ANGLE SENSOR. THE TOTAL COST WAS $218.75 PLUS TAX. I KNOW THAT ALIGNMENT ISSUES CAN BE CAUSED BY POT HOLES AND THE LIKE, BUT NOTHING HAPPENED LIKE THAT TO CAUSE MISALIGNMENT. GIVEN THE MILEAGE AND THE OTHER RATIONALE STATED HERE, I CAN ONLY CONCLUDE THAT 1): THE VEHICLE WAS NOT PROPERLY ALIGNED AT THE MANUFACTURER; OR 2) THE TIRES WERE NOT BALANCED PROPERLY; OR 3) THE TIRES USED BY THE MANUFACTURER ARE DEFECTIVE. OF COURSE, THERE IS ALWAYS THE POSSIBILITY THAT ALL OF THE PRIOR THREE FACTORS PLAYED A ROLE IN THIS PREMATURE/UNUSUAL TIRE WEAR. *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V434000 (POWER TRAIN) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

JUST RECENTLY THE STEERING HAS BECOME UNSTABLE. IT IS CONSTANTLY WEAVING BACK AND FORTH. IT HAS BECOME VERY TIRING TO HOLD IT IN THE MIDDLE OF THE LANE. DEALERSHIP SAYS NOTHING IS WRONG AND NO ONE ELSE HAS COMPLAINED. HOWEVER I SEE I AM NOT THE ONLY ONE, AS TWO OTHER PEOPLE ARE HERE COMPLAINING OF THE SAME PROBLEM. ALSO IN THE LAST WEEK MY KEYLESS DOOR LOCKS ONLY WORK PART OF THE TIME ON BOTH THE PASSENGER AND THE DRIVER SIDE. I HAVE TO HIT THEM SEVERAL TIMES TO GET THEM TO UNLOCK. *TR

30000 MILES CAR STARTED TI HESITATE WHEN ACCELERATING. CAR WAS TAKEN TO A MECHANIC THEN TOWED TO DEALER. ENGINE SEIZED. PROOF OF OIL CHANGES PROVIDED HOWEVER DEALER CLAIMED CUSTOMER NEGLECT. NEGOTIATED FROM $7000 TO $3000 TO $1000 BUT ONLY IF I AGREED TO ALSO HAVE BRAKES CHANGED BY HYUNDAI OTHERWISE DEAL WAS OFF. ENGINE REPLACED. WITHOUT CAR FOR APPROX 5 WEEKS.

ON AUGUST 8, 2014 AT APPROXIMATELY 5:00PM, MY VEHICLE WAS PARKED ON A FLAT GRAVEL DRIVEWAY. FRONT TIRES WERE STILL TURNED RIGHT FROM INITIAL PARKING OF CAR. I GOT IN THE CAR AND STARTED IT WHEN I REALIZED I HAD LEFT SOMETHING IN THE HOUSE AND EXITED THE CAR WHILE IT WAS RUNNING AND IN PARK. WITHIN 2 MINUTES, WHILE I WAS EXITING THE HOUSE, I HEARD A THUD AND SAW THE CAR BACKED UP AGAINST A PINE TREE ON THE PROPERTY. THE CAR HAD TRAVELED IN A U PATTERN APPROXIMATELY 100 BEFORE HITTING THE TREE. ENTERING THE CAR TO TURN IT OFF, I SEE THAT SHIFTER IS IN PARK; I TURNED OFF THE CAR SO THAT I COULD ASSESS THE DAMAGE OF THE CAR AND SEE IF I COULD DRIVE IT FROM WHERE IT HAD STOPPED. I STARTED THE CAR; DROVE FORWARD ABOUT 20, TURNED OFF THE CAR AND LOOKED AT THE DAMAGE TO THE REAR QUARTER PANEL OF THE CAR. THE LEFT MUFFLER IS PUSHED IN, THE BUMPER CRACKED, THE TAIL LIGHT (STILL OPERATIONAL) CRACKED. REAR QUARTER PANEL SEEMS TO HAVE BUCKLED, I AM UNABLE TO DETERMINE ANY DAMAGE TO THE UNDER-CARRIAGE. THE TRUNK STILL OPENS AND CLOSES WITHOUT PROBLEM, BUT THERE IS SUBSTANTIAL DAMAGE TO THE REAR DRIVER??S SIDE OF THE CAR. THE CAR IS DRIVABLE; BUT AM FEARFUL THE CAR IS A DANGER TO ME, MY FAMILY AND ANYONE WHO COULD BE NEAR THE CAR. A CALL WAS PLACED TO HYUNDAI AND A COMPLAINT FILED (1-800-633-5151). I HAVE LEARNED THAT THERE IS A RECALL NOTICE FOR HYUNDAI SONATAS REGARDING SHIFT CABLES DISENGAGING AND I AM AWAITING THE PAPERWORK PACKET FROM HYUNDAI TO COMPLETE MY COMPLAINT IN WRITING SO THAT I CAN SEE IF THIS MAKE/MODEL IS PART OF THE RECALL. *TR

I WAS PULLING UP TO A STOP LIGHT AND MY CAR MADE A JERKING MOTION, AS IT HAD DID ONE DAY PRIOR AS WELL. I LOOKED AT MY DASH AND THE EPS LIGHT, BATTERY LIGHT, CHECK ENGINE LIGHT, AND ONE MORE LIGHT CAME ON. I TRIED TO DRIVE THE CAR FORWARD AND IT BEGAN TO ROLL BACK. I TURNED THE CAR OFF TO TRY AND RESTART IT, BUT THE BREAK WOULD NOT PUSH DOWN FOR ME TO TURN IT BACK ON. THE CAR WAS TOWED TO A DEALERSHIP WHERE I SHOWED TWO SERVICE TECHNICIANS THE PHOTO OF THE DASHBOARD THAT I TOOK, AND BOTH SAID THAT MY ENGINE HAD CUT OFF. THEY KEPT THE CAR OVERNIGHT AND DROVE ON IT TO TRY AND RECREATE THE PROBLEM, ALONG WITH RUNNING MULTIPLE TESTS, AND NOTHING SHOWED UP. *TR

VEHICLE IN QUESTION IS THE LIMITED 2.0T TRIM LINE. SPEED DISPLAYED ON THE SPEEDOMETER IS CONSISTENTLY 5% HIGHER THAN TRUE SPEED OF VEHICLE, AS VERIFIED BY INDEPENDENT EQUIPMENT. SPEED CONTROL IS EQUALLY AFFECTED. ODOMETER READINGS ARE ALSO OFF BY THE SAME AMOUNT (I.E. READING HIGHER THAT ACTUAL DISTANCES TRAVELED). INFORMATION REPORTED TO DEALER'S SERVICE DEPARTMENT AND THEY CLAIM NOTHING IS WRONG. *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 60 MPH WITH THE CRUISE CONTROL ENGAGED, THE CRUISE CONTROL FAILED TO DISENGAGE WHEN THE CONTACT PRESSED THE CANCEL BUTTON. THE CONTACT DEPRESSED THE BRAKE PEDAL, WHICH DISENGAGED THE CRUISE CONTROL. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. UPDATED 02/23/16*LJ UPDATED 03/09/16. *JB

WHEN USING CRUISE CONTROL FOR MORE THAN ONE HOUR, THE CRUISE OR LESSEN SPEED BUTTON STOPS WORKING. THIS CAUSES DRIVER TO EITHER APPLY BRAKES TO SLOW VEHICLE DOWN, OR TURN OFF CRUISE CONTROL. THE CRUISE CONTROL SPEED NO LONGER WORKS. I TOOK VEHICLE TO DEALER, WHO WILL NOT TEST DRIVE VEHICLE FOR GREATER THAN ONE HOUR TO VERIFY PROBLEM. THEY ALSO REFUSE TO REPLACE SWITCH. I INDICATED THAT I WOULD PAY TO REPLACE SWITCH, AND THEY AGAIN REFUSED, INDICATING THAT THEY WOULD BE LIABLE IF THAT DID NOT "FIX" THE ISSUE--THAT THEY SAY DOES NOT EXITS. *TR

I GOT CAR ACCIDENT ON I90. A BIG TRUCK HIT A REAR DOOR ON DRIVER SIDE AND THE CAR SPINES. THE TRUCK AGAIN HIT TO SIDE OF TRUNK AND TOP DOOR OF TRUNK WAS GONE AND BROKEN ALSO BACK GLASS(BACK OF REAR SEAT) MY QUESTION IS WHY NOT DEPLOY SIDE CURTAIN AIRBAGS ON FRONT AND BACK SEATS. NO AIRBAGS DEPLOY. MY WONDERING IS THAT IF MY KID SIT ON BACK SEAT, I AM SCARE OF IT. IS IT NORMAL ? *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, A SCRAPPING SOUND EMITTED FROM THE FRONT DRIVER WHEEL. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THAT FENDER LINER NEEDED TO BE REPLACED. THE FAILURE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,623.

PREMATURE TIRE WEAR. CAR HAS 11,500 MILES. TIRE WEAR AS MEASURED BY THE DEALER IS 5/32 REAR AND 4 /32 FRONT. NEITHER DEALER OR TIRE MANUFACTURER KUMHO THINKS THIS IS AN ISSUE OR IS WILLING TO TAKE ANY ACTION. BOTH CLAIM TIRE WEAR IS NOT WARRANTIED. TIRES SHOULD NOT WEAR OUT THIS QUICKLY AND IT SEEMS OBVIOUS THAT THE TIRES ARE NOT PROPERLY SPECIFIED FOR THIS CAR, 2013 HYUNDAI SONATA. *TR

AFTER LEAVING 2013 SONATA PARKED FOR 3 HOURS CAR WOULD NOT GO OVER 5 MILES AN HOUR. AFTER INVESTIGATION BY HYUNDAI MECHANICS THEY FOUND THAT A PORTION OF ENGINE WIRING HARNESS HAD BEEN CHEWED THROUGH BY SOME KIND OF CRITTER. COME TO FIND OUT THE MATERIAL USED AS WIRING INSULATION IS SOY BASED THAT ATTRACTS CRITTERS. THIS COULD BE A SEVER SAFETY ISSUE THAT COULD LEAD TO ACCIDENTS, FIRES, OR WHAT EVER. *TR

I WAS TURNING ON TO SMITH SWITCH ROAD IN ASHBURN VIRGINIA FROM WAXPOOL ROAD. I REACHED TO TURN ON THE EMERGENCY FLASHERS DUE TO BICYCLIST ON THE ROADWAY AND I BUMPED THE STARTER SWITCH FOR THE CAR AND IT SHUT THE CAR OFF WHILE IT WAS STILL IN MOTION. THIS CAUSED THE STEERING TO BE HEAVY AND BRAKES VERY HARD TO USE. LUCKILY I WAS ABLE TO COAST OFF THE ROAD WITHOUT AN ACCIDENT. I HAD TO STOP THE VEHICLE TOTALLY AND PUT BACK INTO PARK BEFORE IT WOULD START AGAIN AND IT WOULD NOT START AGAIN WHILE IT WAS COASTING. I TRIED AND IT DIDN'T WORK. *TR

I AM SECOND OWNER OF THIS CAR. THE SPEEDOMETER IS 2 TO 3 MILES OFF. SERVICE SAYS NOTHING CAN BE DONE ABOUT IT. THAT SEEMS VERY ODD. *TR

ORIGINAL TIRES ON THE VEHICLE (KUMHO) WORE OUT AFTER 30K MILES AND BECAME VERY NOISY AFTER ABOUT 20K MILES. REPLACED THE TIRES WITH A SET OF HANKOOK OPTIMA H727. NOW HAVE 27K MILES ON THESE TIRES AND THEY ARE JUST AS NOISY AS THE ORIGINAL STOCK TIRES, ALTHOUGH THEY ARE WEARING A LOT BETTER THAN THE KUMHOS. I BELIEVE IT IS A DESIGN FLAW WITH THE VEHICLE ITSELF AS THERE SHOULD NOT BE THE TIRE NOISE ENTERING THE CABIN LIKE IT DOES. I AM RUNNING A SET OF HANKOOK OPTIMA H725 ON A 2008 TOYOTA RAV4 WITH 124K MILES AND 55K MILES ON THOSE TIRES. THERE IS VIRTUALLY NO NOISE COMING FROM THOSE TIRES INTO THE CABIN AND I HESITATE TO PURCHASE ANOTHER SET OF TIRES FOR MY SONATA UNTIL A DETERMINATION IS MADE REGARDING THE EXCESSIVE NOISE.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE REVERSING, THE SHIFT GEAR WOULD NOT MOVE FROM REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE SHIFT CABLE FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE CONTACT MENTIONED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V434000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

I BOUGHT NEW HYUNDAI SONATA HYBRID LIMITED IN SEPTEMBER 2013. CAR ACCELERATES IN UNCONTROLLED MANNER WHEN CRUISE IS ON AND SET AND CAR IS DRIVING UP SIDE ON A ROAD. ACCELERATION GOES 2 TO 10 MILES (OR MORE) ABOVE THE PRESET SPEED AND NEVER COMES BACK TO PRESET SPEED UNLESS CRUISE IS DISABLED. ACCELERATION DEPENDS ON THE STEEPNESS OF THE ROAD. SINCE JUNE 2014, I HAVE NOTICED IT MULTIPLE TIMES. FREQUENCY IS THIS HAPPENING IS EVERY TIME. CAR ALSO ACCELERATES WHEN CRUISE IS ON BUT NOT SET AND I TAKE A U TURN. FREQUENCY OF THIS EVENT IS RANDOM. *TR

I WAS PULLING INTO A PARKING SPACE WHEN THE CAR ACCELERATED INTO A STONE WALL. I HAVE CONTACTED HYUNDAI AND THEY CLAIM THERE IS NOTHING WRONG WITH THE VEHICLE, BUT I KNOW DIFFERENTLY AS I DRIVE IT. IT CONTINUES TO RANDOMLY ACCELERATE WHILE DRIVING ALONG, JUST HOPE IT DOESN'T HAPPEN AGAIN WHILE TRYING TO PARK. *TR

I HAVE OWNED THE CAR SINCE NOVEMBER OF 2012. BEGINNING IN Q1 OF 2014, I BEGAN TO NOTICE THE BRAKE PEDAL FEELING SPONGY IN THE CAR. OVER THE NEXT SEVERAL MONTHS, THE PEDAL BECAME EVEN MORE SPONGY, WHERE THE BRAKES WOULD NOT ENGAGE SUFFICIENTLY TO SLOW THE VEHICLE UNTIL THE PEDAL WAS DEPRESSED PAST MORE THAN 2/3'S OF ITS FULL TRAVEL. TOOK THE VEHICLE INTO THE DEALER FOR SERVICE ON 6/4/2014 WITH 19,627 MILES AS VEHICLE IS UNDER WARRANTY AND NO ONE ELSE WANTS TO WORK ON IT AS IT WOULD VOID MY WARRANTY. I DESCRIBED THE PROBLEM TO THE DEALER. THE DEALER COMPLETED THEIR TESTS AND STATED THAT BRAKES WERE OPERATING NORMALLY. I THEN TOOK THE MECHANIC FOR A DRIVE TO SHOW THAT THE BRAKE PEDAL WENT TO ALMOST THE FLOOR AND AGAIN TOLD THIS WAS NORMAL BY THE DEALER MECHANIC. APPROXIMATELY A MONTH LATER, AFTER LEAVING THE CAR PARKED FOR A WEEK AT THE AIRPORT WITH THE EMERGENCY BRAKE ENGAGED, THE REAR DRIVER WHEEL BEGAN THUMPING AND VIBRATING IMMEDIATELY UPON DRIVING OUT OF THE PARKING SPACE. I STOPPED THE CAR AND EXAMINED THE TIRE. NO PROBLEMS WITH THE TIRE WERE DETECTED SO I DROVE HOME. THE NOISE DECREASED DURING THE DRIVE BUT DID NOT GO AWAY. THE CAR WAS THEN TAKEN TO A TIRE SHOP WHERE TIRES WERE SWAPPED AND PROBLEM REMAINED WITH THE SAME LEFT REAR BRAKE. ANOTHER APPOINTMENT IS SCHEDULED WITH HYUNDAI DEALER TO RE-EXAMINE BRAKE SYSTEM. THE PROBLEM WITH THE SPONGY PEDAL HAS INCREASED AND NOW THE BRAKE PEDAL CAN BE DEPRESSED TO THE FLOOR WITHOUT MUCH EFFORT. ADDITIONALLY, THE LEFT REAR BRAKE CONTINUES TO MAKE NOISE WHEN THE VEHICLE IS IN MOTION. THE NOISE IS MORE PRONOUNCED WHEN THE BRAKES ARE USED, BUT THE NOISE STILL EXISTS EVEN WHEN THE BRAKES ARE NOT IN USE. *TR

MY WIFE HAD AN ACCIDENT TODAY WHICH SEEMS TO BE CAUSED BY SOME KIND OF MECHANICAL ACCELERATION WHEN SHE WAS PULLING INTO A PARKING SPACE. IT ALL HAPPENED SO FAST THAT, AT FIRST, SHE THOUGHT SHE MIGHT HAVE PUSHED THE ACCELERATOR INSTEAD OF THE BRAKE. BUT, AS THE FOG OF THE INCIDENT CLEARS, SHE RECALLS SLOWLY APPLYING THE BRAKE TO PULL INTO THE PARKING SPACE AND THE NEXT THING SHE KNOWS IS THAT THE ENGINE IS RACING AND SHE'S KNOCKED DOWN METAL SIGNS, TREES AND BUSHES. THE CAR WOULD NOT STOP. SHE JUST MISSED THE FRONT OF A BUILDING. WE WERE RELIEVED THAT NO PEOPLE OR VEHICLES WERE ALSO INVOLVED. SHE SUSTAINED NO INJURIES AND THE AIR BAGS DID NOT INFLATE. WE ARE GLAD THAT SHE WASN'T ON A HIGHWAY AND WHERE MUCH MORE DAMAGE COULD HAVE OCCURRED. THE CAR HAS BEEN TOWED TO CASEY'S AUTO BODY, AT 4515 OHARA AVE, BRENTWOOD, CA 94513-2206 IN CASE YOU WOULD LIKE TO INSPECT THE VEHICLE. THERE IS A LOT OF DAMAGE TO THE FRONT AND DRIVER'S SIDE FRONT FROM THE SIGNS, TREES AND BUSHES. WE DO NOT HAVE AN ESTIMATE YET FROM CASEY'S. I ALSO HAVE SENT THIS INFORMATION TO HYUNDAI. *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 40 MPH, THE GEAR SHIFTER WOULD INDEPENDENTLY MOVE FROM DRIVE TO FIRST GEAR, CAUSING THE VEHICLE TO DECELERATE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V434000 (POWER TRAIN). ALSO, WHEN ATTEMPTING TO START THE VEHICLE, THE KEY BECAME LODGED IN THE IGNITION AND FAILED TO TURN. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS BEFORE THE VEHICLE RESTARTED. LASTLY, THE FRONT DRIVER AND PASSENGER SEAT HEATERS WOULD INDEPENDENTLY ACTIVATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS UNAWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

I PURCHASED MY HYUNDAI SONATA USED FROM NAPLETON HYUNDAI, WEST PALM BEACH, FL. MY CAR IS UNDER FULL WARRANTY SINCE IT WAS PURCHASED AT THE DEALER. THE CAR HAD 16,000 MILE ON IT WHEN I PURCHASED IT IN MAY 2014. SHORTLY AFTER MY PURCHASE I RETURNED TO THE DEALERSHIP WITH A COMPLAINT THAT THE STEERING HAD A WONDERING TO THE LEFT THAT SEEMED TO STICK WHEN TRAVELING ON THE HIGHWAY. I TOLD THEM THAT MY HUSBAND AND MY SON BOTH MADE COMMENT ON IT WHEN THEY DROVE THE CAR. I NEVER GAVE THEM ANY NOTICE OF THE STEERING, YET THEY NOTICED IT AS WELL. I LOOKED ON THE INTERNET ABOUT THE PROBLEM AND MANY 2013 SONATA'S COMPLAINED OF THE SAME STEERING PROBLEM. THE SERVICE PERSON TOOK IT FOR A RIDE AND SAID IT WAS NOT A PROBLEM THAT I NEEDED TO JUST GET USED TO ELECTRONIC STEERING. OVER THE LAST YEARS MY HUSBAND AND I HAVE RENTED MANY CARS AS WE WERE LOOKING FOR A HOME 4 HRS AWAY FROM HOME AND DIDN'T WANT THE EXTRA MILES ON OUR CAR. WE RENTED MANY 2013'S WITH ELECTRONIC STEERING AND NONE HAD THIS PROBLEM AND IT IS A DANGERIOUS PROBLEM, AS IT DOES STRESS OUT THE DRIVER TO KEEP CORRECTING THE STEERING THAT SEEMS TO STICK TO THE LEFT AND WILL NOT TRACK STRAIGHT WHILE DRIVING. I HAVE BEEN TOLD THAT A REASON FOR NOT REPLACING THE STEERING IS THAT HYUNDAI WITH NOT REIMBURSE THE DEALER IF THEY DEEM THE STEERING WAS NOT THE PROBLEM. I AND MANY OTHERS ARE STUCK WITH A CAR THAT HAS NO ADJUSTMENT AND NO RECALL STATUS IN PLACE. NO ONE WILL EVEN ENTERTAINE THE FACT THAT THERE IS A PROBLEM WITH THE STEERING. CAN YOU HELP OR LOOK INTO THIS AS A PROBLEM? I AM TAKING MY CAR IN ONCE AGAIN TO HYUNDAI THIS MONTH 3-2016 TO HAVE THEM CHECK THE STEERING. IF THEY TURN ME DOWN AGAIN ON FIXING THE STEERING. I WILL BE TAKING IT TO AN INDEPENDENT MACHANICE FOR A SECOND OPINION.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 35 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKES WERE ENGAGED. THE CONTACT HAD TO USE EXCESSIVE FORCE SEVERAL TIMES BEFORE THE VEHICLE HALTED. THE FAILURE OCCURRED FIVE TIMES. THE DEALER STATED THAT THE BRAKE FLUID WAS CONTAMINATED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 34,800.

THE VEHICLE WAS PURCHASED WITH A DEFECTIVE ELECTRIC STEERING THAT WANDERS RIGHT AND LEFT. IT IS SO DANGEROUS THAT I HAVE ALMOST NOT BEEN ABLE TOO KEEP THE VEHICLE ON THE ROAD. *TR

ON MAY 19, 2014, AROUND 9:20 AM. I WAS COMING HOME AND DRIVING INTO THE GARAGE WHEN I PUT MY RIGHT FOOT ON THE BRAKE. THE CAR ACCELERATED LIKE A ROCKET! I PUT MY LEFT AND RIGHT FOOT ON THE BRAKE SCREAMING FOR THE CAR TO STOP. THE CAR DIDN'T STOP TILL THE BUMPER AND FRONT RIGHT WHEEL HIT THE CONCRETE STEPS GOING INTO THE HOUSE. IT HIT THE STEPS SO HARD THAT THE CAR WENT SIDEWAYS IN THE GARAGE. THE FRONT BUMPER WAS DINGED UP, THE RIGHT FRONT TIRE FLATTEN AND THE RIGHT FRONT TIE ROD BENT FROM THE COLLISION WITH THE STEP. THIS IS THE NOT THE FIRST TIME THE CAR HAS ACCELERATED BY ITS SELF. BACK IN JANUARY 2014 ON A SUNDAY AFTERNOON, MY HUSBAND WAS DRIVING THE CAR ON ROUTE 35; WE WERE COMING HOME FROM SHOPPING. HE PUT HIS FOOT ON THE BRAKE WHEN THE CAR ACCELERATED ON ITS OWN. HE TOLD ME THAT WE NEED TO GET THIS CAR CHECKED OUT AND TO CALL THE SHOP AS SOON AS POSSIBLE. I TOOK THE CAR INTO THE HERRNSTEIN DEALERSHIP TO BE INSPECTED. THEY CHECKED THE CAR OUT AND SAID THEY COULDN'T FIND ANYTHING WRONG WITH THE CAR. SO TWO DRIVERS HAD THE SAME THING HAPPENED TO THEM. THE FIRST TIME, THANKFUL NO CARS WERE CLOSE TO THE VEHICLE AT THE TIME OF THE ACCELERATION, SO NO ACCIDENT THAT TIME. THE SECOND TIME THE CAR COULD HAVE GONE THROUGH OUR HOUSE, IF THE CONCRETE STEPS HADN'T STOPPED THE CAR. THE CAR WAS TOWED INTO THE HERRNSTEIN DEALERSHIP ON MAY 19, 2014. IT TOOK THE TOW TRUCK DRIVER OVER THIRTY MINUTES TO GET THE CAR OUT OF THE GARAGE. THE SERVICE DEPARTMENT STATED THE CAR CHECKED OUT OKAY. I EXPLAINED HOW THE ACCIDENT HAPPEN DUE TO THE FACT THE CAR ACCELERATED AND I HAD BOTH FEET ON THE BRAKE ALL THE WAY TO THE FLOOR. THEY SAID THEY CHECKED IT SEVERAL TIMES AND THE CAR WAS FINE. *TR

I WAS T-BONED TONIGHT IN AN ACCIDENT~~ I WAS DRIVING APPROX. 35 AND ANOTHER CAR DROVE STRAIGHT INTO MY DRIVERS SIDE OF MY CAR GOING ABOUT 25-30~~SHE HIT HARD ENOUGH TO RUIN BOTH DOORS, "CRUMPLED" METAL, REAR FENDER, AND SCRUB TIRES~~ NONE OF THE AIRBAGS DEPLOYED????? NEED BETTER SAFETY THAN THIS~~~ I GOT TOSSED AROUND PRETTY GOOD INSIDE~~~~4 HRS LATER AND I AM IN SEVERE NECK AND SHOULDER PAIN!!! *JS

ON MAY 15TH I WAS AN ACCIDENT REGARDING MY 2013 HYUNDAI SONATA THE CAR SWAYS ALL OVER THE ROAD I HAVE NOTIFIED THE DEALER SEVERAL TIMES AND BEEN TOLD THERE IS NO FIX EVEN THOUGH THEY KNOW ABOUT THE ERROR THE SWAYING CAUSED AN ACCIDENT THAT RESULTED IN SEVERE INJURIES TO THE PASSENGER. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS DEFECT WHEN WILL SOMETHING BE DONE ABOUT IT. *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A KNOCKING NOISE COMING FROM THE ENGINE WHEN MAKING TURNS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS TAKEN TO AN UNKNOWN HYUNDAI DEALER IN MIAMI, FL, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

SUNROOF COLLAPSED INTO CAR THAT WAS SITTING DRIVEWAY WITH LESS THAN 2 INCHES OF SNOW/ICE ON THE ROOF. NOTHING FELL INTO THE ROOF IT SIMPLY COLLAPSED DURING SNOW AND TEMPERATURE CHANGE. *TR

MY BRAKE LIGHTS ARE CONSTANTLY GOING OUT. IT SEEMS LIKE MAYBE ITS THE HOUSING UNIT AND WIRES. SO FAR WE HAVE HAD TO REPLACE AT LEAST 15 BULBS.

I WAS INVOLVED IN A T-BONE COLLISION WITH ANOTHER VEHICLE THAT RAN A REDLIGHT. WHILE I WAS TRAVELING AT APPROXIMATELY 20-25 MPH, THE VEHICLE I COLLIDED WITH WAS TRAVELING AT APPROXIMATELY 35-45 MPH. MY FRONT BUMPER WAS TORN OFF IN THE COLLISION AS WELL AS BOTH HEADLIGHTS AND THE GRILL WAS DAMAGED. I WAS THE ONLY OCCUPANT OF THE VEHICLE. THE DRIVER AIRBAG DID NOT DEPLOY DESPITE THE APPARENT SEVERITY OF THE CRASH. MILEAGE AT TIME OF INCIDENT IS ESTIMATED AS THE VEHICLE IS CURRENTLY IN FOR REPAIR. *TR

2013 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO BRAKE SYSTEM PROBLEMS. *SMD THE CONSUMER STATED THE VEHICLE DID NOT STOP AS EXPECTED. *JB

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 51 MPH, THE STEERING BECAME UNSTABLE AND THE VEHICLE VIBRATED AND VEERED FROM LEFT TO RIGHT. THE FAILURE OCCURRED DAILY. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. THE CONSUMER STATED WHILE DRIVING AT ANY SPEED, HE HAD TO CONTINUALLY TWEAK THE STEERING WHEEL TO KEEP IT FROM DRIFTING FROM SIDE-TO-SIDE. THE REPAIR SHOP STATED THE VEHICLE WAS WITHIN FACTORY SPECS AND NO ADJUSTMENT WAS NEEDED. THE CONSUMER ALSO STATED THERE A RUMBLING AND VIBRATION NOISE COMING FROM THE TIRES, BUT THE DEALER REFUSED TO ROTATE THE TIRES. UPDATED 11/26/14

2013 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO GAS PEDAL AND ACCELERATION ISSUES. *SMD THE CONSUMER STATED WHEN HE TEST DROVE THE VEHICLE, HE NOTICED THE GAS PEDAL DID NOT RESPOND FOR APPROXIMATELY THREE SECONDS, AFTER WHICH TIME THE VEHICLE LURCHED FORWARD. IT WENT FROM 1000 RPM DOWN TO APPROXIMATELY 500 RPM. THE SALES REP INFORMED THE CONSUMER, THE PEDAL WAS A NEW DESIGN. *JB

ON MAR 18, 2014, AT APPROXIMATELY 11:25PM MY WIFE AND I HEARD A VERY LOUD NOISE, IE; EXPLOSION, THAT WE KNEW CAME FROM THE TOP OF OUR CAR. WE PULLED OVER AND NOTICED THAT OUR SUNROOF HAD EXPLODED; OVER HALF THE GLASS WAS GONE AND STREWN ALL OVER THE ROOF AND TRUNK AREA OF OUR CAR. WE HAD JUST PULLED AWAY FROM A STOP LIGHT AFTER IT TURNED GREEN AND WERE ACCELERATING UP TO SPEED. WE WERE TRAVELING SOMEWHERE BETWEEN 30 - 40MPH WHEN THE SUNROOF BLEW FOR NO APPARENT REASON. WE TOOK THE CAR TO THE HYUNDAI DEALERSHIP FOR REPAIR THE NEXT DAY. THE DEALERSHIP COULDN'T DETERMINE WHAT CAUSED THE SUNROOF TO RUPTURE LIKE IT DID. THE DEALERSHIP THOUGHT WE WERE HIT BY A ROCK, BUT BOTH THE WIFE AND I REFUTED THAT IDEA. WE STAND BY OUR CLAIM THAT IT BLEW FOR NO APPARENT REASON. EVEN IF A ROCK DID HIT US, THE SUNROOF GLASS SHOULD NOT HAVE EXPLODED/RUPTURED LIKE IT DID. WE FEEL THERE'S A VERY SERIOUS DEFECT WITH THE GLASS AND THAT THIS INCIDENT NEEDS TO BE ADDRESSED MORE CLOSELY. I HAVE PICTURES IF YOU WOULD LIKE THEM. *TR

I WAS IN LINE AT A FAST FOOD RESTAURANT AND AS I APPROACHED THE DELIVERY WINDOW, I BRAKE THE CAR TO 3 MPH, PREPARING TO STOP BEHIND THE CAR IN FRONT. MY FOOT WAS ON THE BRAKE, BUT I FELT THE BRAKE SUDDENLY GIVING WAY, HAVING A SPONGY FEEL AS IT WAS BECOMING INOPERABLE. THE CAR SURGED FORWARD AND HIT THE CAR IN FRONT OF ME. THIS WAS THE SECOND TIME THIS PRECISE THING HAS HAPPENED. THE EARLIER INCIDENT OCCURRED IN NOVEMBER, 2013, AND, THANKFULLY, EACH INCIDENT DID NOT INVOLVE HITTING A PEDESTRIAN. FORTUNATELY, THE RATE OF SPEED WAS VERY LOW, AS WELL, SO DAMAGE TO VEHICLES WAS SMALL. THESE INCIDENTS ALARMED ME FOR I COULDN'T HELP BUT THINK WHAT THE CONSEQUENCES COULD HAVE BEEN HAD I BEEN AT A RAILROAD CROSSING, APPROACHING A SCHOOL BUS DISCHARGING CHILDREN, ETC.. I TOOK THE CAR TO RICK CASE HYUNDAI IN PLANTATION, FLORIDA, TO HAVE THE CAR CHECKED OUT AND THEY SAID THEY FOUND NO PROBLEMS. THEY ALSO SAID THERE HAVE BEEN ABSOLUTELY NO RECALLS OR OTHER PROBLEMS INVOLVING BRAKES OR THROTTLE MALFUNCTIONS. SO, NOTHING WAS ACTUALLY SETTLED AS FAR AS WHATEVER THIS PROBLEM MAY BE, OR FIXING IT. *TR

WHEN TURNING OFF CAR W PUSH BUTTON , IF NOT IN PARK CAR WILL ROLL ROLL ROLL A MILD ALARM WILL SOUND BUT IT WILL STILL ROLL LET U OUT OF CAR AND ROLL.

2013 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO VEHICLE BUMPER ISSUES. *SMD THE CONSUMER STATED IN MARCH 2014, THE BUMPER FENDER SKIRT AND INNER FENDER WELL DROPPED TO THE GROUND WHILE DRIVING ON A WELL MAINTAINED ROAD. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THEY STATED A PLASTIC BAG MAY HAVE WRAPPED AROUND THE BUMPER, AND PULLED IT DOWN, BUT THERE WAS NO DEFECT. THE CONSUMER TOOK THE VEHICLE TO A BODY SHOP, WHERE THEY INFORMED HER THE DESIGN WAS NOT VERY GOOD, AS PLASTIC PARTS WERE USED. THE SECOND INCIDENT HAPPENED ON MAY 12TH. AS THE CONSUMER WAS DRIVING, THE RIGHT FRONT END DROPPED AGAIN. THE CONSUMER RETURNED TO THE AUTO BODY SHOP, WHERE THEY FIXED IT AGAIN. *JB UPDATED 09/29/14. *JB

STEERING WHEEL IS SLIGHTLY COCKED TO THE RIGHT AND VERY SENSITIVE. WHEN DRIVING THE VEHICLE DOES NOT WANT TO STEER STRAIGHT. DARTS ONE WAY AND THEN ANOTHER. DEALER RE-CALIBRATED STEERING AND ALIGNMENT. ALTHOUGH STEERING WHEEL PROBLEM IS FIXED IT REMAINS VERY SENSITIVE AND STILL VEERS ONE WAY THEN ANOTHER. ESPECIALLY NOTICEABLE AT HIGHER SPEEDS. *TR

STEERING, VEERING ONE WAY THEN ANOTHER. SOMETIMES THE STEERING WHEEL SEEMS STUCK OR IS STICKING, NOT HAPPY AT ALL. HAD IT BACK TO DEALER & SAID IT WAS IN SPEC. HELP *TR