2013 Hyundai Sonata Complaint Log

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THAT THERE WAS AN ODOR OF FUEL PRESENT IN THE VEHICLE. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER, WHO WAS UNABLE TO DETERMINE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

STEERING WHEEL LOCKS WHEN YOU PUT THE KEY IN TO UNLOCK IT YOU CAN'T TURN THE STEERING WHEEL SOMETIMES BECAUSE IT SO TIGHTLY LOCKED THAT WEAK PEOPLE ELDERLY PEOPLE CAN'T TURN THE STEERING WHEEL TO START THE CAR AND THEY CAN BE STRANDED OUT IN THE HEAT ANOTHER TYPE PROBLEMS SO MAKES IT VERY DANGEROUS WE PRESENTED THIS TO THE STATE AND HAD A IMPARTIAL MEDIATOR WHO ACTUALLY WAS PARTIAL BECAUSE SHE COULD NOT TURN THE WHEEL SHE HAD TO HAVE HELP FROM HYUNDAI TO TURN IT AND NOTHING WAS DONE OF IT THE PROBLEM STILL EXISTS TO THIS DAY WHERE MY MOM CAN'T START HER CAR. IT'S WHEN THE CAR IS OFF AND KEY IS OUT AND HAPPENS MORE OFTEN WHEN THE WHEELS ARE TURNED IN ANY DIRECTION. IT'S ON THE 2013 HYUNDAI SONATA AND ALL YEARS. CALL ME [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

WHERE DO I START. THIS CAR HAS BEEN MORE PF A PAIN THAN ANYTHING. AFTER DEALING WITH THE STEERING SENSITIVITY ISSUE WHICH RESULTED IN NEW TIRES AT 12000 MILES, I NOW HAVE A TRANSMISSION ISSUE THAT THE DEALER CANNOT DIAGNOSE. *TR BEGINNING ONE MONTH AGO THE CAR STARTED MAKING A LOUD WHOOSHING NOISE EMINATING FROM THE UNDERSIDE OF THE CAR. THOUGHT NOTHING OF IT AS I ASSUMED THAT IT WAS THE NEW TIRES. THEN CAME THE TRANSMISSION CLUNKS AFTER RAPIDLY ACCELERATING THEN DECELERATING. A COUPLE OF WEEKS AGO THE CAR, ON SEVERAL OCCASSIONS, WOULD CLUNK AFTER STARTING AND PUTTING IT INTO GEAR. THEN THE TRANSMISSION WOULD CONTINUE TO SHIFT HARD THROUGH EVERY GEAR, BOTH DURING THE UPSHIFTING AND DOWNSHIFTING PROCESS FOR APPX. 1.5 MILES, THEN IT WOULD RESOLVE ITSELF. I ALSO NOTICED THAT THE CAR OFTEN FAILS TO ACCELERATE WHEN ATTEMPTING TO OVERTAKE OTHER VEHICLES. THE CAR HAS BEEN AT THE DEALER FOR ALMOST A WEEK NOW AND THEY ARE UNABLE TO DETERMINE WHAT IS CAUSING THIS (CANNOT DUPLICATE DURING TEST DRIVES AND NO CODES STORED IN THE COMPUTER).

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL VEERED TO THE SIDES INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 12 . *TR

WHEN THE STEERING WHEEL LOCKS AFTER YOU TURN OFF THE CAR, A FAIR PERCENTAGE OF TIME YOU CAN'T TURN THE STEERING WHEEL TO START THE CAR. IT SOMETIMES LOCKS DOWN SO HARD YOU NEED TWO PEOPLE TO TURN IT. I WAS STRANDED IN 105 DEGREE HEAT TRYING TO GET MY CAR STARTED, I AM 86 YEARS OLD IF MY SON DIDN'T COME BY I WOULD HAVE HAD SERIOUS PROBLEMS. HYUNDAI VERIFIED THAT THERE IS A PROBLEM WITH TURNING THE STEERING WHEEL TO UNLOCK THE CAR TO START IT BUT THEY ALL DO IT. I HAVE A CAR NOW I CAN'T DRIVE. WE WANT OUR MONEY BACK. SAFETY ISSUES THAT SHOULD INSTILL A RECALL ON THIS STEERING PROBLEM. *TR

CAR DRIFTS LEFT AND RIGHT. CONSTANT NEED FOR CORRECTION. *TR

JUST BOUGHT A HYUNDAI SONATA 2013 THAT THE STEERING WHEEL LOCKS AND I CAN'T START THE CAR. I NEED ANOTHER PERSON TO TURN THE STEERING WHEEL BECAUSE IT LOCKS SO HARD. I HAVE BEEN STRANDED TWICE WHERE I NEEDED HELP. JUST TODAY I HURT MY WRIST, HAND AND ARM TRYING TO START THE CAR, IT WOULDN'T TURN NEEDED HELP. HYUNDAI WON'T STAND BEHIND FIXING IT, THEY SAY IT IS THE WAY IT IS DESIGNED. HAD IT IN SERVICE A FEW TIMES. I HAVE A CAR THAT WILL NOT RUN. AND WHEN IT DOES IT HAS THE ROUGHEST RIDE OF ANY CAR I EVER HAD, ESPECIALLY ON THE FREEWAYS. THIS SHOULD BE A RECALL ITEM. WHAT DO WE DO? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

CPSC: I1360329. 2013 HYUNDAI SONATA. CONSUMER STATED THE STEERING LOCKS AND SHE CANT START THE CAR. *LN THE CONSUMER STATED SHE WAS STRANDED TWICE, BECAUSE SHE WAS UNABLE TO UNLOCK THE STEERING WHEEL. WHEN SHE WAS ABLE TO UNLOCK THE STEERING WHEEL, AND START THE VEHICLE, IT WOULD RUN IN A ROUGH MANNER. THE CONSUMER ALSO STATED SHE INJURED HERE WRIST, HAND AND ARM, TRYING TO UNLOCK THE STEERING WHEEL.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE ENGINE RPMS INCREASED EXCESSIVELY AS THE VEHICLE SUDDENLY ACCELERATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 3,000. *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ALARM ACTIVATED AND THE REAR PASSENGER SIDE DOOR WARNING LIGHT ILLUMINATED. ON A DIFFERENT OCCASION, THE CONTACT STATED THAT THE DOME LIGHT FAILED TO TURN OFF. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS AN ELECTRICAL SHORT OCCURRED IN THE STEERING WHEEL AND THE RADIO. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.

I PULLED INTO A PARKING SPACE AND SHUT OFF THE ENGINE WITH MY PUSH BUTTON START, WITHOUT PUTTING THE SHIFTER INTO THE PARK POSITION. THE VEHICLE ALLOWED ME TO EXIT AND THE CAR STARTED ROLLING BACKWARDS. I TRIED TO RE-ENTER THE VEHICLE TO ENGAGE THE BRAKE AND WAS KNOCKED ONTO THE PAVEMENT BY THE DRIVER DOOR. I WAS FORCED BETWEEN THE BOTTOM OF THE DOOR AND THE PAVEMENT AS THE VEHICLE ROLLED PAST ME AND ENTERED TRAFFIC, CROSSED TO LANES AND WAS STOPPED BY A CURB AND A SPEED LIMIT SIGN. VEHICLE BUMPER WAS DENTED. I SUFFERED SEVERAL BRUISES, A SPRAIN, A LARGE ABRASION, AND PULLED BACK MUSCLES. WENT TO THE ER AND MISSED A COUPLE DAYS OF WORK. INJURIES DO NOT APPEAR TO BE SERIOUS AT THIS TIME. *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 40 MPH, THE VEHICLE HESITATED TO ACCELERATE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

THE CAR IS BRAND NEW LIMITED 2.0T. I BOUGHT IT WHEN IT HAD 385 MILES ON IT. I DID NOT TEST DRIVE ON THE HIGHWAY. AFTER DRIVING A FEW DAYS, I REALIZE THE CAR JUST WOULD NOT STAY IN A STRAIGHT. A TINY BIT OF TURN ON THE WHEEL TO EITHER LEFT OF RIGHT, IT WOULD CONTINUE TO GO IN THAT DIRECTION. THEN I REALIZED WHEN I WAS DRIVING ON A STRETCH OF HIGHWAY WITH A SLIGHT LEFT CURVE, I CAN JUST TURN THE WHEEL A BIT AND LET GO OF MY HAND AND THE CAR WILL CONTINUE ON THE CURVE WITHOUT TURNING BACK STRAIGHT. THIS IS NOT HOW I DRIVE FOR 30 SOME YEARS. *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE WOULD NOT STEER IN THE DESIRED DIRECTION AND WANDERED OUT OF LANE. THE FAILURE OCCURRED NUMEROUS TIMES WHEN DRIVING OVER 45 MPH. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 150.

MY MOTHER CAN DRIVE CAR WITHOUT BEING STRANDED BECAUSE THE STEERING WHEEL LOCKS UP. THE STEERING WHEEL LOCKS UP SO HARD ABOUT 85% OF THE TIME WHEREAS SHE CAN'T TURN THE WHEEL TO TURN THE KEY. WE WENT TO STATE ARBITRATOR AND SHE HAD SAME PROBLEM COULD NOT TURN STEERING NOR START CAR. I THINK THIS A COVER UP OR SOME ONE IS TAKING BRIBES BECAUSE WE SHOWED PROBLEM IN FRONT OF ANALYST SALVADOR SANTILLAN OF DEPARTMENT OF CONSUMER AFFAIRS, AND NOTHING CAME OF IT THOUGH HE AGREED THAT THERE WAS A PROBLEM. AFTER A FEW TIMES OF MY MOTHER AN ELDER WOMEN OF SOME STRENGTH, BEING STRANDED, SHE CAN'T DRIVE CAR ALONE. PLEASE LOOK IN TO WE HAVE VIDEO. *TR

VEHICLE WANDERS FROM LANE TO LANE REQUIRING CONSTANT CORRECTION. THIS CONDITION CAUSES FATIGUE WHEN TRAVELING AT HIGHWAY SPEEDS. VEHICLE DRIVER CAN NOT TAKE THEIR ATTENTION OFF THE ROAD FOR MORE THAN A FEW SECONDS, ESPECIALLY IN WINDY CONDITIONS OR HEAVY TRAFFIC AS THE VEHICLE WILL WANDER. THIS CAUSES PREMATURE TIRE WEAR TIRES MUST BE REPLACED IN AS LITTLE AS 10,000 MILES AND THE COST IS ABOUT 1K FOR ALL FOUR TIRES. PROBLEM TWO. CRUISE CONTROL WILL NOT SET OR CANCEL MUST BE TURNED OFF, OR THE BRAKE DEPRESSED OR THE CONTROL BUTTONS ARE INOPERATIVE PRESSING THE CANCEL BUTTON DOES NOT TURN OFF THE CRUISE AND IF IT DOES, AFTER NUMEROUS ATTEMPTS, THE CRUISE WILL NOT RESET. *TR

VEHICLE WANDERS DANGEROUSLY FROM SPEEDS OF 35 MPH TO 60MPH. I HAVE OTHER FRIENDS WITH SONATA HAVE SAME PROBLEMS. *TR

CAR WONDERS IN LANE. IMPOSSIBLE TO HOLD A STEADY LINE WHILE STEERING CAR. IN WINDY SITUATIONS CAR CAN MAKE ENTIRE HALF LANE SHIFTS, BEFORE BEING ABLE TO CORRECT SITUATION. ON VERY RUTTED ROADWAYS, YOU NEVER KNOW WHICH WAY CAR IS GOING TO MOVE. CAN NOT ANTICIPATE CAR MOVEMENT WHICH CAUSES OVER STEERING. *TR

THE TIRES ON MY 2013 ARE DEAFENING. I TAKE GREAT CARE OF MY CARE OF MY CAR. I AM UP TO DATE ON MY SCHEDULE APPOINTMENTS FOR LEASING THE CAR. I JUST CAN'T TAKE THE TIRE NOISE ANYMORE. ON LOW SPEEDS AND HIGH SPEEDS THE TIRE NOISE IS OUT OF CONTROL. I THINK THE BRAND TIRES ON THE CAR ARE TERRIBLE. I DON'T KNOW WHAT TO DO. IF I WOULD HAVE KNOWN THIS I WOULD NEVER HAVE BOUGHT THE CAR. WHEN MY CAR'S LEASE IS UP I AM HAVING SERIOUS DOUBTS ABOUT LEASING ANOTHER ONE. I WOULD LOVE TO AFFORD A DIFFERENT BRAND OF TIRES TO SEE IF IT A MANUFACTURES DEFECT. UNFORTUNATELY, IM STUCK WITH THESE TIRES FOR ANOTHER 2 AND HALF YEARS. ANY HELP WOULD BE GREATLY APPRECIATED. THANKS UNHAPPY OWNER OF 4 CRUMBY TIRES. *JS

MY CAR CAN NOT STAY IN A STRAIGHT LINE. I AM HAVING TO CONSTANTLY CORRECT MY STEERING. LONG DRIVES ACTUALLY MAKE MY HAND HURT. CAR FEELS LOOSE LIKE I'M GOING TO DRIFT INTO SOMEONE ELSE'S LANE. I GET NERVOUS WHEN COPS COME BEHIND ME BECAUSE IT ACTUALLY LOOKS LIKE I'M DRUNK. TERRIBLE. *TR

I WAS ON THE RIGHT MOST LANE ON HIGHWAY 121 AT 70 MILES SPEED WHEN MY CAR STARTED PULLING RIGHT & LEFT AS IF IT WAS SKIDDING ON ICE. THE WEATHER WAS FINE. IT WAS VERY SCARY. I WAS HOLDING THE STEERING WITH BOTH HANDS. AFTER THAT DAY, WHENEVER I GO OVER THE SPEED OF 60, CAR STARTS PULLING LEFT & RIGHT. I HAVE TO BE EXTRA CAREFUL WHILE DRIVING ON THE FREEWAYS. *TR

I WAS DRIVING & HEARD SOMETHING FALLING DOWN ON MY BACK WINDOW - IT SOUNDED LIKE ICE FALLING DOWN FROM THE ROOF. I GET TO WORK & PARK IN A PARKING SPOT ONLY TO REALIZE THAT MY PANORAMIC SUNROOF HAS COMPLETELY SHATTERED! THE MIDDLE WAS CRACKED & STICKING UP & THE REST WAS SHATTERED IN A WEB EFFECT. WHEN I CLOSED THE DOOR THE WHOLE THING JUST FELL DOWN. LUCKILY I HAD THE INSIDE VISOR OF THE SUNROOF CLOSED SO IT DIDN'T GO INSIDE THE CAR. HOWEVER, WHAT WOULD HAVE HAPPENED IF IT WAS OPEN & I WAS DRIVING ON THE PARKWAY STILL?? I AM SURE I WOULD HAVE GOTTEN INTO AN ACCIDENT. I HAVEN'T EVEN HAD THIS CAR FOR A WHOLE YEAR YET. I BOUGHT IT ON JUNE 30, 2012, BRAND NEW. I AM VERY DISAPPOINTED & CONCERNED THAT THIS WILL HAPPEN AGAIN IN THE FUTURE. IT IS CURRENTLY BACK AT THE DEALER PENDING REPAIRS. *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WOULD INDEPENDENTLY VEER FROM LEFT TO RIGHT WHILE THE CONTACT WAS DRIVING AT VARIOUS SPEEDS. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO DRIVING WHEN THERE WERE SEVERELY HIGH WINDS. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT THE VEHICLE WAS OPERATING AS DESIGNED AND THAT THE CONTACT WOULD HAVE TO BECOME USED TO THE WAY THE VEHICLE OPERATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11 AND THE CURRENT MILEAGE WAS 461. *TR

CAN'T KEEP CAR GOING IN STRAIGHT LINE. CONSTANTLY HAVE TO CORRECT STEERING, BUT CAN'T KEEP CAR FROM WANDERING INTO OTHER LANES. THIS IS EITHER GOING TO CAUSE AN ACCIDENT IN CLOSE PLACES OR PROVOKE A POLICE STOP FOR DRUNK DRIVING. I NOW HAVE 3,117 MILES ON THE CAR, AND IT IS DANGEROUS TO DRIVE AT HIGHWAY SPEEDS. THIS IS WORSE IN FLORIDA DUE TO THE 70 MPH ON INTERSTATE I 75. UNCONTROLLABLE AT LEGAL SPEEDS. FOUND THAT HYUNDAI HAD THIS PROBLEM ON 2010 MODELS. WHY DOESN'T NHTSA DO SOMETHING ABOUT THE NEW MODELS THEY ARE BUILDING. *TR

WHILE DRIVING THE CARS STEERING TENDS TO OVERSTEER REQUIRING CONSTANT WHEEL ADJUSTMENT. THE FEEL IS SIMILAR TO THE WIND BLOWING THE CAR BACK AND FORTH ON THE HIGHWAY. IT CAN BE FELT AT LOWER SPEEDS BUT IS MORE PREVALENT AT HIGHER SPEEDS. I TOOK THE CAR TO THE DEALER ON 3/26/13 AND WAS TOLD ITS THE ELECTRONIC STEERING AND THAT IT IS OPERATING AS IT SHOULD. THEY TOLD ME IT,S DIFFERENT THE HYDRAULIC STEERING AND IT MAY TAKE SOME TIME TO GET USE TO IT. *TR

LOTS OF PLAY IN THE STEERING DRIVING AT SLOWER SPEEDS IN RURAL AREAS. ON THE HIGHWAY THE STEERING PULLS IN BOTH LEFT AND RIGHT AT DIFFERENT TIMES, NOT LIKE AN ALIGNMENT ISSUE THAT IT WOULD PULL TO ONE SIDE OR THE OTHER. I CALLED MY DEALERSHIP SERVICE DEPT AND THEY SAY THAT THEY HAVE NOT HAD ANY COMPLAINTS REGARDING THIS ISSUE. MY TIRES HAVE BARELY ANY TREAD ON THEM FROM 18,000 MI TO NOW WHICH IT HAS ONLY 23,000 MILES ON IT. I NEED NEW TIRES BEFORE IT WILL PASS INSPECTION. THERE IS DEFINITELY A PROBLEM! *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE STEERING WHEEL FELT LOOSE. THE STEERING PROGRESSIVELY BECAME VERY SENSITIVE AND DIFFICULT TO KEEP STRAIGHT. THE VEHICLE HAD NOT BEEN EXAMINED BY A MECHANIC. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 200.

VEHICLE DRIFTS LEFT AND RIGHT AT INTERSTATE HIGHWAY SPEEDS, REQUIRING CONSTANT ATTENTION AND CORRECTION BY THE DRIVER, WHICH IS DISTRACTING AND CONTRIBUTES TO DRIVER FATIGUE. UNABLE TO TRACK SMOOTHLY AROUND CURVES. SIMILAR TO ALTERNATING CROSS WINDS, EVEN WHEN THERE ARE NONE. SITUATION VERY AGGRAVATING IN ACTUAL CROSS WINDS. ANY POLICE OFFICER WOULD BE JUSTIFIED IN ISSUING A TICKET FOR "WEAVING". DEALER TECHNICIAN DROVE THE CAR AND ACKNOWLEDGED THAT THIS IS A NEGATIVE CHARACTERISTIC OF ELECTRICAL STEERING AND NOTHING TO BE DONE FOR IT. HE SUPPOSEDLY CHANGED SOME SETTING FROM "HARD" TO "SOFT', BUT THAT HAD NO EFFECT AFTER I LEFT THE DEALER, MAYBE EVEN BEING WORSE. I COMPLAINED TO HYUNDAI ON THEIR WEBSITE, WITH NO RESPONSE TO DATE. I AM A PROFESSIONAL ENGINEER (MOSTLY AVIATION) AND SUSPECT THAT SOME DAMPING NEEDS TO BE APPLIED TO THE STEERING SYSTEM. AT THIS TIME, I AM NOTICING THAT ABOUT HALF OF THE 2013 SONATA COMPLAINTS CONCERN THE STEERING SYSTEM. NHTSA SHOULD TAKE ACTION BEFORE ACCIDENTS BEGIN OCCURRING DUE TO THIS OBVIOUS SAFETY DEFECT. *TR UPDATED 05/23/13 UPDATED 09/10/13*LJ UPDATED 01/02/14

I WAS DRIVING A NEW 2013 HYUNDAI SONATA IN A PARKING AREA, APPROACHING A PARKING SPACE FOR A STRAIGHT-IN PARKING FACING A BUILDING. MY SPEED WAS ABOUT 10MPH. I BRAKE CONTINUOUSLY TO SLOW DOWN AND STOP, BUT NOTHING HAPPENED. THE CAR WENT THROUGH THE PARKING SPACE AND CRASHED INTO THE BRICK WALL FACADE OF THE BUILDING. THE AIR BAGS DID NOT DEPLOY. THE BRICK WALL WAS NOT DAMAGED. I HAD ABOUT 5 MINOR BRUISES ON MY RIGHT LEG, AND TWO BELOW UMBILICUS (SEAT BELT AREA). I ALSO SUFFERED FROM FRIGHT AND EMOTIONAL DISTRESS. A NEARBY PEDESTRIAN WAS CUT ON THE ANKLE BY CRASH DEBRIS THAT PROJECTED OUT SIDEWAYS FROM THE IMPACT. THE DEBRIS ALSO SCRATCHED A CAR IN THE ADJACENT PARKING SPACE. MY INSURANCE ADJUSTOR SAID THAT THE CAR WAS A TOTAL LOSS FROM THE DAMAGE. *TR

HAVE THE 2013 HYUNDAI SONATA TURBO AND WAS TOLD WHEN I BOUGHT IT THAT IT WOULD APPEAR TO DRIVE DIFFERENTLY. IT RACES BEFORE IT SHIFTS TO THE NEXT GEAR AND AT TIMES IT SEEMS TO PICK UP SPEED WHEN I AM NOT ON THE GAS. HAVE CALLED AND ASKED TO BE TOLD THAT THE RPM SYSTEM HAS TO GET AS HIGH AS 4 BEFORE IT SHIFTS - THAT DOESN'T SEEM RIGHT AND IT MAKES THE STEERING DIFFICULT AT TIMES. THE ACCELERATION IS POOR AND I ONLY HAVE 11,000 MILES ON IT BUT I'M READY TO TRADE IT IN - NOT SURE IF A TURBO IS SUPPOSE TO REALLY DRIVE THIS WAY AND CAN'T SEEM TO GET AN ANSWER FROM THE DEALER WHEN I CALL. THEIR SERVICE HOURS ARE NOT GOOD BECAUSE THEY'RE OPEN WHILE I WORK. DOES ANYONE ELSE HAVE THIS PROBLEM? *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE SUNROOF EXPLODED. THE SUNROOF WAS TILTED OPEN AND THE GLASS FROM THE EXPLOSION FELL INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT AND PASSENGER WERE INJURED FROM THE GLASS. THE CONTACT HAD TO HAVE GLASS REMOVED FROM THEIR SCALP AND RIGHT EYE BROW. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS THEN TAKEN TO THE DEALER AND THE DEALER ADVISED THAT THE FAILURE OCCURRED BECAUSE OF A MIXTURE OF BAD GLASS. THE DEALER REPLACED THE SUNROOF GLASS ASSEMBLY. THE FAILURE MILEAGE WAS 2,896 AND THE CURRENT MILEAGE WAS 3,000. UPDATED 05/08/13*LJ UPDATED 05/21/2013 *JS

THE TRANSMISSION SLIPS. *TR

WHILE DRIVING STRAIGHT DOWN THE INTERSTATE WHICH IS FLAT AND STRAIGHT MY 2013 HYUNDAI SONATA WANDERS LEFT AND RIGHT. WHEN SMALL CORRECTIONS ARE MADE, I CAN FEEL THE STEERING STICKING. WHEN IT RELEASES WITH A LITTLE PRESSURE, IT CAUSES A JERKY MOVEMENT IN THE DIRECTION OF THE CORRECTION. IT IS A CONSTANT BATTLE TO KEEP THE VEHICLE DRIVING IN A STRAIGHT LINE DOWN THE ROAD. *TR

THE PLASTIC TABS ON THE LEFT SIDE BUMPER COVER (SO CALLED BUMPER) BROKE COMPLETELY OFF WHEN IT APPEARS THAT THE L- SHAPED LIP OF THE PLASTIC SHIELD UNDER THE CAR RUB UP AGAINST A PARKING CURVE. THE BOTTOM OF THE BUMPER OR THE SHIELD UNDERNEATH THE CAR WAS NOT SCRATCHED TO INDICATE THAT THE CAR DRAGGED ON THE CURVE. THE DEALER STATED THE L-SHAPED LIP OF THE SHIELD RUBBED UPON THE CURVE AND LIFTED THE BUMPER CAUSING THE TABS ON THE LEFT SIDE OF THE BUMPER TO BREAK OFF. THE CAR WILL NEED A NEW PAINTED BUMPER INSTALLED TO REPAIR THIS PROBLEM AS THE PLASTIC TABS ARE MOLDED TO THE BUMPER COVER. I HAVE NEVER HAD A VEHICLE THAT WOULD DO ANY DAMAGE IF THE CAR SHIELD SCRAPED A PARKING CURVE. I HAVE NEVER SEEN A TOY BATTERY OPERATED CAR BREAK LIKE THIS IF IT HIT OR SCRAPED AN OBJECT. IT APPEARS IF I RAN OVER A BOTTLE, PIECE OF WOOD, GRAVEL, ETC.,IN THE ROAD AND IT HIT THIS SHIELD, IF COULD BREAK THIS BUMPER COVER. I DID NOT PAY OVER $30,000 FOR A TOY? THE SHIELD (SHOULD BE OTHER THAN BENDABLE PLASTIC) UNDER THIS VEHICLE NEEDS TO BE BOLTED TO THE FRAME OF THE CAR AND NOT THE BUMPER COVER. WHEN I PUSHED THE SHIELD UNDER THE CAR, THE WHOLE BUMPER COVER LIFTS UP! THIS IS NOT A VEHICLE THAT SHOULD BE ON THE ROADS AND HIGHWAYS. IT IS A SAFETY HAZARD! THIS CAR WILL NOT MEET THE 0 MILES PER HOURS TEST IN A CRASH UNDER ANY FEDERAL REGULATIONS SAFETY TESTS. HOW COULD THE MANUFACTURER BE ALLOWED TO PUT THIS CAR ON THE MARKET? I WOULD LIKE TO DISCUSS THIS MATTER FURTHER AND, ALSO, WOULD LIKE FOR NHTSA TO HAVE A REPRESENTATIVE INSPECT THIS CAR. BECAUSE IT IS SO FRAGILE, I AM SORT OF AFRAID TO DRIVE IT!. *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE SEAT BELT WARNING AND THE TURNING SIGNAL CHIME WAS COMPLETELY INAUDIBLE. THE CONTACT STATED THAT HE BELIEVED IT WAS A SAFETY ISSUE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DID NOT OFFER ANY ASSISTANCE SINCE THEY WERE UNABLE TO ALTER THE DESIGN OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE AND STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 70. UPDATED 2/25/13 *CN

MY PROBLEM IS WITH THE ELECTRIC POWER STEERING (EPS). DRIVING IN A STRAIGHT LINE IS VERY DIFFICULT. IT DOES NOT TRACK IN A STRAIGHT LINE. IT IS MORE NOTICEABLE AT HIGHWAY SPEEDS. THE VEHICLE REQUIRES CONSTANT CORRECTION TO MAINTAIN A STRAIGHT TRACK. IT DRIFTS' LEFT AND RIGHT, WITH NO REAL 'CENTERED' FEEL TO THE STEERING. MAINTAINING A STRAIGHT TRACK REQUIRES CONSTANT ATTENTION AND CORRECTION. THE VEHICLE DRIFTS CREATES HAZARDOUS DRIVING CONDITIONS AND DRIVER FATIGUE, WHICH POSES A PUBLIC SAFETY HAZARD. *TR

THE DAY AFTER I PURCHASED THE VEHICLE I DROVE IT ON THE FREEWAY AT 65 MPH FOR A DISTANCE OF 40 MILES. I NOTICED THAT IN ORDER TO KEEP THE VEHICLE WITHIN THE FREEWAY LANES I WAS CONSTANTLY ADJUSTING THE STEERING. IF I DID NOT ADJUST THE STEERING CONSTANTLY I WOULD DRIFT INTO ANOTHER LANE. AFTER ABOUT 40 MINUTES OF DRIVING I WAS FRUSTRATED AND EXHAUSTED FROM THE EFFORTS TO KEEP THE VEHICLE IN THE SAME LANE. I TOOK IT INTO THE DEALER AND THE SERVICE MANAGER ACKNOWLEDGED THAT THERE WAS DEFINITELY A PROBLEM WITH THE STEERING BUT THERE WAS NOTHING THAT HE COULD DO TO CORRECT THE PROBLEM. HE INDICATED THAT THIS WAS AN ELECTRIC STEERING SYSTEM AND THAT THIS WAS NORMAL FOR THIS CAR. I CALLED THE CORPORATE OFFICES OF THE HYUNDAI CORPORATION AND SPOKE WITH ONE OF THEIR CONSULTANTS AND THEY ALSO CONFIRMED THAT THIS WAS NORMAL FOR THIS VEHICLE AND THAT THEY HAD NO PLANS TO CORRECT THE PROBLEM. *TR

AT HIGHWAY SPEEDS, THE VEHICLE WANDERS LEFT AND RIGHT, SIMILAR TO ALTERNATING CROSS WINDS. MAINTAINING A STRAIGHT TRACK IS DIFFICULT AND REQUIRES CONSTANT ATTENTION AND CORRECTION. VEHICLE WANDER CREATES HAZARDOUS DRIVING CONDITIONS AND DRIVER FATIGUE, POSING PUBLIC SAFETY HAZARD. VEHICLE IS ALSO UNABLE TO TRACK SMOOTHLY AROUND CURVES, AGAIN REQUIRING CONSTANT CORRECTION. VEHICLE HAS BEEN BROUGHT TO THREE DIFFERENT HYUNDAI DEALERSHIPS FOR RESOLUTION. HYUNDAI DEALERSHIPS DENY THERE IS PROBLEM. *TR

THIS COMPLAINT ON A BRAND NEW 2013 SONATA, IS ABOUT SEVERE INTERIOR WINDSHIELD DISTRACTION CAUSED BY THE REFLECTION OF THE INTERIOR DASH ONTO THE FRONT, DRIVERS WINDSHIELD. THE REFLECTION OF THE INTERIOR ON THE WINDSHIELD IS SO SEVERE THAT IT IMPAIRS SAFE DRIVING. DURING DAYLIGHT DRIVING, EVERYTHING THAT IS LOCATED ON THE TOP OF THE INTERIOR DASHBOARD VIVIDLY REFLECTS ONTO THE INTERIOR WINDSHIELD. DESIGN EFFECTS, SPEAKERS, STEERING WHEEL AND EVEN THE DRIVERS HANDS WITH FINGERNAILS ON THE WINDSHIELD. EVENING DRIVING THE REFLECTION IS ALSO EXTREMELY IMPAIRED VIA DISTRACTION, FOR EXAMPLE THE ODOMETER REFLECTS ABOVE THE INTERIOR DRIVERS WINDOW, ABOVE THE MIRROR AND ITS IN FULL COLOR! ON A TEST DRIVE, AFTER MY COMPLAINT, THE DEALER ACKNOWLEDGED THIS PROBLEM AND SUGGESTED THAT IT MAYBE FROM CLEANING FLUID USED DURING THE DETAILING PROCESS AND HAD THE CAR RE-DETAILED, HOWEVER THIS DID NOT RECTIFY THE PROBLEM. I HAVE DIRECTLY NOTIFIED HYUNDAI BUT HAVE NOT HEARD BACK FROM THEM. I BELIEVE THIS A SAFETY HAZARD AND THERE IS A DANGEROUS FLAW IN THE CONSTRUCTION OF THE GLASS IN THIS CAR.

I JUST BOUGHT A NEW 2013 SONATA HYUNDAI AND HAVE HAD IT IN THE DEALER 2 TIMES FOR STEERING PROBLEMS. THEY ALWAYS DO SOMETHING BUT THE PROBLEM IS STILL THERE. WHEN DRIVING THE CAR WONDERS AND I GET EXHAUSTED DRIVING IT ALSO I'M HANDICAPPED PARALYZED ON THE LEFT SIDE SO I DRIVE WITH ONE ARM. HAD I KNOWN OF THIS STEERING DEFECT I WOULD NOT HAVE BOUGHT THE CAR JUST LEFT CAR FOR THE THIRD TIME FOR 2 DAYS SO THEY COULD CHECK IT OUT REAL GOOD AND NOW ITS WORSE, I TOLD THEM I WAS AFRAID TO DRIVE IT SO THEY SENT A TOW TRUCK TO TAKE IT BACK TO THE DEALER, IF THEIR WAS A WAY TO GET OUT OF MY CONTRACT AND GIVE THEM BACK THERE CAR I WOULD DO IT IN A MINUTE THANK YOU *TR

I HAVE NOTICED THE FOLLOWING STEERING RELATED ISSUES FROM DAY ONE OF MY PURCHASE. THIS IS NOT RELATED TO ELECTRONIC STEERING THAT IS PRESENT IN NEW CARS AS SOME DEALERS WILL CLAIM. I HAVE DRIVEN SEVERAL OTHER 2013 MAKES-FORDS, NISSAN AND TOYOTA, ALL WITH ELECTRONIC STEERING THAT DO NOT DISPLAY THESE PROBLEMS WHATSOEVER. THE VEHICLE DOES NOT DRIVE STRAIGHT WITHOUT CORRECTION BY THE DRIVER. THE CAR WANDERS ALL OVER THE ROAD. STEERING DOES NOT SELF-CENTER/RETURN TO CENTER. MOST VEHICLES HAVE A CENTER SPOT ON THEIR STEERING GEAR THAT ALLOWS THE VEHICLE TO COMFORTABLY STEER IN A STRAIGHT LINE, ESPECIALLY WHEN RETURNING FROM A LANE-CHANGE OR A TURN. PULLS TO THE LEFT AND/OR RIGHT. THE VEHICLE HAS A PRONOUNCED PULL TO THE LEFT AND /OR RIGHT WHILE DRIVING, REQUIRING CONSTANT DRIVER CORRECTION. DOES NOT DRIVE STRAIGHT. AS AN OVERALL, THE VEHICLE REQUIRES CONSTANT CORRECTION BY THE DRIVER TO KEEP THE VEHICLE GOING IN A STRAIGHT LINE. IT'S VERY DANGEROUS AND STRESSFUL TO DRIVE THE 2013 SONATA. I URGE THE USDOT ET AL TO HOLD HYUNDAI MOTOR COMPANY ACCOUNTABLE FOR THIS FAULTY MANUFACTURING AND IMPLEMENT A RECALL THAT WILL FORCE HYUNDAI TO CORRECT THE ISSUE. THIS ACTION IS IMPERATIVE FOR THE SAFETY OF ALL HYUNDAI SONATA OWNERS. *TR

I JUST PURCHASED A 2013 HYUNDAI SONATA. THE CAR TENDS TO WANDER ON THE HIGHWAY MOSTLY LEFT BUT SOMETIMES RIGHT. IT WILL NOT STAY STRAIGHT. I HAVE ALREADY BROUGHT IT BACK TO THE DEALER TWICE AND THEY TELL ME THAT IT IS WITHIN SPEC. AT FIRST THEY TRIED TO TELL ME THAT IT WAS BECAUSE I WAS NOT USED TO ELECTRIC STEERING. THIS IS NOT THE CASE. I HAVE TEST DRIVEN OTHER VEHICLES WITH THIS TYPE OF STEERING THAT DO NOT EXHIBIT WANDERING ON THE HIGHWAY. I FOUND OUT BELATEDLY THAT THIS PROBLEM WAS MUCH WORSE IN THE 2011 AND 2012 MODEL YEARS AND THAT THEY IMPLEMENTED A FIX. WELL THE FIX DOESN'T WORK. IN ADDITION WHEN ACCELERATING FROM A SLOW SPEED THE CAR WILL PULL LEFT. THE DEALER HAS REFERRED ME TO HYUNDAI CORPORATE WHERE I HAVE OPENED A CASE NUMBER. THEY NOW TELL ME THAT THERE IS NOTHING THEY CAN DO SINCE THE DEALER SAYS IT IS OPERATING IN SPEC. *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT AFTER SHUTTING OFF THE VEHICLE USING THE PUSH-TO-START BUTTON, HE NOTICED THAT THE VEHICLE WAS ABLE TO SHUT DOWN WITHOUT BEING SECURED IN PARK. AS A RESULT, THE VEHICLE ROLLED AWAY. THE CONTACT WAS ABLE TO STOP THE VEHICLE, AVOIDING AN INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE VEHICLE WAS PERFORMING NORMALLY. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 300. THE CURRENT MILEAGE WAS APPROXIMATELY 1,000. THE VIN WAS UNAVAILABLE. *TR

WHEN BRAKING, THE CAR SELF-ACCELERATES. THERE IS NO PREDICTING WHEN THIS WILL HAPPEN- SOMETIMES IT DOES, SOMETIMES IT DOESN'T. THIS HAS OCCURRED APPROXIMATELY TWENTY TIMES WHEN I HAVE STARTED/STOPPED THE CAR WHILE PARKING AND ALSO ONCE ON A BUSY HIGHWAY WHEN I WAS UNABLE TO STOP FOR A RED LIGHT. WHEN THIS HAPPENS, MY FOOT IS ON THE BRAKE, BUT THE CAR ACCELERATES. THE CAR HAS BEEN TO THE CIOCCA HYUNDAI DEALER IN QUAKERTOWN, PA THREE TIMES. THEY'VE KEPT IT AS LONG AS THREE DAYS. THEY TRIED TO DUPLICATE THE PROBLEM AND I WAS TOLD IT DID NOT OCCUR. THEY'VE TOLD ME THAT THEY'VE NEVER HEARD OF A PROBLEM LIKE THIS. THEY CHECKED OUT THE CAR AND TOLD ME THAT NOTHING IS WRONG. THE PROBLEM HAS BEEN REPORTED TO HYUNDAI- REGIONAL CASE #6004610 AND CASE #6342874. AFTER FILING THERE'S NOTHING THAT CAN BE DONE BESIDES FILE THE REPORT WITH THE REGIONAL REPRESENTATIVE. I'VE BEEN FORTUNATE THAT NO ONE HAS BEEN INJURED SO FAR. MY FAMILY MEMBERS WILL NOT RIDE IN THE CAR WITH ME. THE CAR CURRENTLY HAS 5,700 MILES ON IT. IT IS A KILLER CAR- AN ACCIDENT WAITING TO HAPPEN.

WHEN DRIVING THE VEHICLE CONSTANTLY MOVES EITHER TO THE RIGHT OR LEFT. THERE IS NOT GOING STRAIGHT. I HAVE TAKEN TO THE DEALER AND EXPLAINED THE PROBLEM. THEY SAID THEY TOOK IT FOR A ROAD TEST AND DID NOT NOTICE ANYTHING. THERE IS CLEARLY AN ISSUE HERE WITH THIS VEHICLE AS THERE ARE MANY OTHER COMMENTS RELATING TO THIS ISSUE. PLEASE HAVE THIS ISSUED ADDRESSED AS WE SHOULD NOT BE DEALING WITH SOMETHING LIKE THIS WHEN WE ARE SPENDING A LOT OF MONEY FOR A BRAND NEW VEHICLE. THIS IS POOR SERVICE HYUNDAI... *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE PARKED ON A SLIGHT INCLINE, THE VEHICLE BEGAN TO ROLL BACKWARD. THE VEHICLE HAD A PUSH BUTTON TO START THE ENGINE AND ALLOWED THE CONTACT TO SHUT THE VEHICLE OFF WHILE THE VEHICLE WAS NOT IN DRIVE. THE CONTACT ENTERED THE VEHICLE AND APPLIED THE BRAKES AND WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT STATED THE VEHICLE SHOULD HAVE HAD A SAFETY FEATURE THAT WOULD NOT ALLOW YOU TO SHUT THE ENGINE OFF UNLESS THE GEAR WAS IN PARK. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3. UPDATED 12/05/12 *BF

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE WOULD ACCELERATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 17,500.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE IN REVERSE, THE VEHICLE ERRONEOUSLY ACCELERATED AND ALL ATTEMPTS TO DECELERATE FAILED. IN ADDITION, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE COULD NOT BE REPLICATED. THE CONTACT ALSO STATED THAT THE VEHICLE HAD BEEN TO THE DEALER FOUR TIMES FOR THIS ISSUE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 800. UPDATED 3/20/13 *CN THE CONSUMERS HANDWRITING WAS ILLEGIBLE.

AIR CONDITIONER BLEW HARD, INTERMITTENT AND WOULD NOT RESPOND TO CONTROLS. CAR DRIFTS LEFT TO RIGHT, HAVE TO FIGHT TO KEEP IT ON THE ROAD. *TR

CAR DRIFTS TO LEFT AND RIGHT. FIGHT TO KEEP ON ROAD. HYUNDAI SAYS GET USED TO IT. GOV.'T NEEDS TO STEP IN AND FIX THIS BEFORE SOMEONE GETS KILLED!!!!! *TR