NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Hyundai Sonata. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
Steering wheel locked twice in one day up in my neighborhood while I was driving back to the house had to turn the car off and turn back on for steering wheel because unstuck the second time was on the highway going 65 mph had to pull over to the side of the road turn the car off and back on so steering wheel could go back to normal all fluid is top off.
Steering wheel locked twice in one day up in my neighborhood while I was driving back to the house had to turn the car off and turn back on for steering wheel because unstuck the second time was on the highway going 65 mph had to pull over to the side of the road turn the car off and back on so steering wheel could go back to normal all fluid is top off.
Trunk latch will not latch. Trunk will not close.
The engine is burning about 3 quarts of oil every 500 miles of driving. It is causing carbon to gunk up the spark plugs every month and a misfire will happen at random. I tried contacting the dealer and even though they have several complaints, they said they won’t do anything. I have brought it to several mechanics and they say the manufactured engine needs to be replaced.
I'm reporting the growing concern of my engine having rod knock or seizing . It has been burning excessive oil since I bought it at 80k miles. I have reached out to hyundai and they have denied me any help as the vehicle is past their 10y/100k mile warranty. Although my vehicle has extended warranty up to 150k miles for engine seize or rod bearing failure through them. There's no warning lamp but the piston slap noise is getting louder, I'm scared this problem might leave my family and I stranded in the middle of the night. Also scared that it can catch on fire due to almost running with no oil. I have to do my oil change every 1200 miles, instead of 3000. corporate hyundai has denied any type of assistance, I went to a dealer to get it checked out and they insist without proof of oil changes there's nothing they can do, i do them myself on all my cars and I'm VERY on top of my maintenance. I have scheduled an appointment 02/07/2024 to try and diagnose the growing issues with the engine itself.
My power steering went out while I was driving - twice this week. Fortunately, I was still in my driveway when it happened. Vehicle has only has 23,00 miles on it. The dealers stated a new Power Steering Control Module was needed. Cost to repair: $1800.
Steering wheel locks in place and will not unlock until the vehicle is completely stopped and turned off. Turing the vehicle back on will unlock the wheel. This happens at speeds between 10-65 mph and is extremely dangerous. This is an intermittent issue and happens on slight turn, sharp turns, low and high speed. It also happens in forward and reverse.
This vehicle has excessive oil consumption. I have 77k miles and I am going through 1.5 qt oil every 1000 miles. After 1500 miles my oil is so low that the engine misfires and fires a code. The dealer will not admit there is an issue even though multiple people have reported this issue and there is a class action lawsuit on the same issue.
I just dropped my daughter off at her friend's house and was returning home whereas I was coming around the curve the steering locked up and I almost hit a car that was on the opposite side of the road. This needs to be fixed.
On 5/28/2022 at 6:26pm PST, I was driving about 15 MPH on a local street in my neighborhood in Hayward, CA. All of the sudden, my power steering wheel locked up and without power steering. I can’t turn or steer my vehicle in any direction and both the red electronic power steering light and the traction control warning light were light up on the dashboard. I stopped my car in the middle of the road because it was extremely scary and dangerous that I didn’t have any steering control of my car at all. I didn’t know what to do, so I turned off the engine and I restarted my vehicle just to see what happen and both the electronic power steering light and traction control warning light disappeared. And the power steering is back to normal. I contacted Hyundai dealership and reported my dangerous incident. The representative of Hyundai dealer said they can’t replicate the problem and there is no opened power steering recall for my 2017 Hyundai Sonata. My incident happened without any warning and the power steering failure is extremely dangerous to the driver and other drivers on the road, please take this power steering issue seriously before anyone is seriously hurt or killed. If you have any questions and need more information, please contact me. I also have a short video of the entire incident recorded by my dash-cam, so it can be provided if it is helpful.
My wife was driving the car on her way back from the grocery and the car locked up on her. She had to go off the side of the road to turn it off and back on so she could have the steering wheel controlled.
I was driving north bound on I-95 north in Georgia when I heard a loud bang and then at same time looked out my driver side mirror when I see the cover of my antenna flying down the road, which was dangerous since it could have it a car behind me, a car could have run it over and gotten a flat time, or a car could have seen it and made it swerve and caused an accident. When I went to look for a replacement Hyundai makes you buy the whole antenna at over $600 and when I went to look online, I found a lot of other Hyundai customers had same problem of their antenna cover just breaking off and, in my search, found cars Hyundai made by them had a recall on same thing in the year before mine was made.
I was taking my daughter to her STARR Testing site on the street and the steering wheel locked up on me while my daughter was in the car and traffic was around us, I made it to a red light and where I was able to turn the car off and turn it back on to get the power sterling of the house
I was getting over into the turning lane going about 35mph on a public road and the power steering locked up the wheel I had to pull over to the side and turn the car off and turn back on me and my daughter was in the car as we were going to see the progress of our home being built.
Power relay has been replaced several times, air bags did not deploy with either wreck and loss control of steering causing a crash which bent the frame. Hyundai never once contacted me regarding this defective car they replaced motor in because of knock sensor and im lucky to be alive. On one of the accidents in February there was an error message that popped up right before I had the wreck and it was an error message wrong with the cars transmission system or something like that I had the dealership who said there was no codes on that car and I had my own personal mechanic who had codes pop up on that car that the dealership hid
Lost Steering power sitting at the ATM machine as I was pulling from the machine the steering wheel locked up, I had to pull into an empty parking spot and turn the car off and turn the car back on to have the steering wheel work proper again good thing it was at 8am when no one was really out.
Roughly 6 months ago the problem first occurred while backing up in a parking lot a steering wheel lit up on the dash as well as a traction control light in which then the steering wheel became hard to turn or loss of power steering. about 4 months ago the same thing occurred while driving the vehicle making a right turn power steering got tough and I had to slam on the brakes or I would have hit a another vehicle. And today the same thing happened while pulling into a parking lot I do have video and pictures of the situation The vehicle was taken to the Hyundai dealer last week where they had the vehicle for 3 days just to tell me the issue is not present or can't be duplicated so nothing was fixed. I got this vehicle from my wife and kids and now I don't want them around it. Don't understand how Hyundai has not put out a recall on this one search of the internet shows thousands of complaints about the same situation with the power steering
Paint and clearcoat have separated from body on roof of car.
Car steering will has locked up while driving as I was making a turn the steering wheel has locked to where it is hard to steer. This happened 6 months ago the same thing happened and then it went away I took the car to Hyundia and left it there for 2 weeks, but it didn't lock up there is no diagnostic code for it. I was on the highway driving straight and it locked up as well. The car has been doing this now on and off for about 3 weeks now. This needs to be recalled but Hyundia is not trying to do nothing until someone is hurt.
While driving home my engine light came on for 5 minutes and went off and my car started to stall in the middle of traffic and produced a loud and hard knocking noise. When coming to a stop sign and trying to accelerate the car didn’t want to accelerate at first and when it did the knocking got louder and the car started to shake. Upon getting it diagnosed, results are the rod bearings in cylinder 3 AND 4 . Car is also losing oil somewhere somehow.
I was coming home with my family from the grocery store as we were coming around the turn the car steering wheel locked up on the road Luckly i was the only car on the road at the time, so I had to pull over turn the car of and turn it back on and it went back to normal. This has been happing now for the past 2 week after 6 months when it first started.
Driving on the highway at speed, the car decelerates to 30 mph and won't go any faster. This is the second time it happened. I took it to the dealership in September 2022, and it sat there for 6 weeks before they looked at it and said there wasn't anything wrong with it, and reset some fault. I took the vehicle back to the dealership on May 12, and there is no estimate of time for when it will be looked at again.
I own a 2017 Hyundai Sonata. About a year ago I was driving it and suddenly the steering wheel froze and I lost control of my car. Two warning lights went on. I pulled off the road to a safe place, struggling to turn the steering wheel in the direction I needed to go. I turned the car off. When I turned the car back on, everything seemed normal. The next day I took it to the Hyundai Dealer in Renton, WA. They ran it through a $180 diagnostic but couldn’t come up with a problem. Fast forward to May 1, 2022. As I was leaving a parking lot the steering froze up and it was hard to control just like the first incident. Two lights came on, the stabilizing and a triangle with an ! indicator lights. Again, I turned the engine off and back on and it worked normally. 30 miles later while maneuvering a turn, the car froze up again in heavy traffic. Turning the car off and back on fixed it. Today I took the car back to the same Renton Car Pro Hyundai. They determined this time that the steering column needed to be replaced for a cost of $2005 and it wasn’t under warranty. (the mechanic said that it expired 12000 miles earlier---about a year ago). I have since researched the internet on this problem, and it is widely known that this is a problem has affected many Sonata drivers. https://www.carproblemzoo.com/hyundai/sonata/steering-problems2.php This problem causes extreme safety issues. It causes the driver to lose control of the vehicle. It appears to happen at unknown or predictable times and gives the feeling of being in a very unsafe auto. This car has 73k miles and has not been in any accidents. I am the original owner and have had regular servicing on the vehicle. I believe it is important for the auto makers to be held accountable for having so many vehicles with this problem. It is an expense that should not fall onto the owner of the car. I hope you will research the documented reports of many, many incidents where the steering has froze up during operation.
The contact owns a 2017 Hyundai Sonata. The contact stated that two weeks after purchasing the vehicle, the oil light illuminated the instrument panel. He also stated that a burning oil odor would emit from the engine while driving. The vehicle was taken to the dealer where an oil consumption test was performed upon approval by the manufacturer. Two oil consumption tests were performed on the vehicle and both results showed that the engine was consuming one quart of oil every 400 miles. The vehicle failed both oil consumption tests and the manufacturer stated that the engine needed to be replaced; however, the manufacturer would only cover 65% of the cost of a new engine. The vehicle had yet to be repaired. The failure mileage was approximately 56,000.
I just bought this car about 10 days ago everything was great until about 2 days ago, I started feeing my steering wheel lock for a little bit or get extremely loose. It did that a couple times through out the day and everything was fine. Next day about the same thing. I thought it was weird. Now today I was driving and felt the same sensation of stiffness on the steering wheel but still able to drive then boom steering wheel locks completely and multiple lights come on. This was extremely scary and I'm already traumatized by other incidents in my life. I like the car but this error in the system is so risky. After turning the car off and on , steering wheel began to work normal. hopefully this does not happen when I am on highway !
When I was coming home from my parents' house the steering wheel locked up two times on the way back from there. Both times I had to pull off to the side of road and turn the car off and then back on for the steering wheel to go back to normal this has not happened in 6 months I've called Hyundai and told them about it and they are not willing to do a recall.
I only had my car for 5 months the car out of no where started to jerk and my car stopped now my car is at the dealership but my car been there for a month now nothing is being done to it.
I work from home so I don't travel that much. A few months ago, my car was jerking when trying to accelerate. The engine light was flashing on and off. I took it on to the dealership and was told it was a computer update causing the problem. After leaving, the car was doing better, but not completely right as it was prior to the issue. I returned back to the dealership later to explain what else was going on. The car still Jenks on acceleration, but not as forceful. I was then told it is possibly my intake manifold and spark plugs. I plan to take my car back for the spark plugs, but I'm curious about the intake manifold. Either way, this is an issue for when I'm trying to accelerate after a stop and I have a long delay. It also does this on an incline. My car doesn't want to climb on an incline.
The power steering system appears to be failing. There is no indication of the failure prior to failing. When making turns the power steering would randomly stop working, all emergency lights would turn on, and the steering would become extremely difficult to control. This becomes an extreme safety issue when I’m driving around other vehicles. I took my vehicle to a mechanic and they explained that the power steering is electronic, therefore power steering fluid will not fix the problem. Also, there’s an electrical issue with the windows as well. The passenger window can no longer can be controlled by the driver. Lastly, the AC has failed as well. It blows out only hot air. I’ve taken my car to the manufacture dealership and they assessed my vehicle for the AC problem, but they stated that it’s working fine. This is not true because I’ve continued to have problems with the AC, even after many failed troubleshooting attempts. To summarize my report, I have a total of 3 issues in order of importance, power steering, power windows/electrical, and air conditioning unit. My car is available immediately for inspection upon request. Thank you.
I was driving into work in the parking lot and the steering wheel locked as I was pulling into parking lot going around the building. I had to turn the car off and then back on for the steering wheel could go back to normal.
I was driving the vehicle and it of no where the hybrid warming triangle comes up and I had to pull over. The car went in creep mode and then rpm and sped was capped.
Car was bought in march of 2022 and has had major oil problems since . The oil needs to be changed / filled every 2 weeks . Was taken to a proper mechanic shop where it was stated the car is consuming large amounts of oil and it’s burning leaving the oil level bone dry .mechanic stated the oil most likely was leaving through the tail pipe / exhaust on a blue kinda of smoke .
ENGINE HAS 131,000 IS DRIVEN LESS THAN 800 MILES PER MONTH CURRENTLY. AND HAS EXCESSIVE OIL CONSUMPTION . AN AVERAGEOF 2-1/2 TO 3 QTS OF OIL IN A MONTH. I FIRST NOTICE THIS PROBLEM ,WHEN I CHECKED OIL LEVEL ABOUT 3 MONTHS AGO. OIL WARNING LIGHT NEVER COMES ON LETTING YOU KNOW IT IS LOW ON OIL.I CONTACTED HUYNDAI DEALERSHIP AND WAS TOLD I NEED TO PAY FOR 6 OIL CHANGES . AND AN ENGINE CLEAN UP TO DETERMINE WHAT PROBLEM IS . IT IS CLEARLY A FACTORY DEFECT THAT THEY ARE NOT WILLING TO ADMIT TO. CUSTOMER SHOULD NOT BE LIABLE FOR A FACTORY DEFECT. IVE READ HYUNDAI FORUMS AND FOUNF MANY OWNERS WITH SAME COMPLAINT BUT NO ACTION HAS BEEN TAKEN . NEED HELP WITH THIS..
Both Front Seat Belts doesn't work. Stopped working at the same time. Are not twist. Are very hard to pull out and doesn't retract. Both
Vehicle’s engine began to emit a knocking sound that would increase in volume and speed as engine progressed in speed. Engine suddenly lost power, check engine light began to flash and traction control disabled itself. Vehicle was pulled over and turned off when it immediately began to rapidly self immolate over the course of minutes while the power to the engine was completely disabled.
The Hyundai was started, feint knocking was heard. Progressed louder as vehicle accelerated, engine then stalled, check engine light and oil pressure light turned on and traction control disengaged as the vehicle erupted into a rolling blaze
The contact owns a 2017 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 Hyundai Sonata. The contact stated that the front driver’s side seat belt failed to lock securely. The contact stated that the seat belt loosened unexpectedly and failed to properly protect the driver while operating the vehicle. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 102,000.
Was driving and the steering wheel became hard to steer. Had two lights come on the dash, steering wheel with an exclamation point and the traction control. I was able to pull over and shut the car off. I waited a few minutes and turned the car back on. The lights went off and steering was back.
Paint Peeling Off - It's a 2017 Hyudai Sonata. It has about 55K miles. All of a sudden the paint started peeling off. The car is white. I did a bit of research and there a numerous complaints about the paint. Here is a reference of one of the websites that report the issue. https://www.hyundai-forums.com/threads/2017-sonata-paint-chipping.646195/
I have a 2.4L 4 cylinder enginr.lI noticed that I would get my oil change and a few weeks later my oil light would come on and I would have to add oil. This had been going on for the past year with no one able to provide an explanation. About a month or so ago, my car began to violently shake,, loss acceleration and my check engine light came on. A mechanic looked at my vehicle advised he saw oil on all my spark plugs and said the 3rd chamber was losing compression. Doing some research I found out that the engine in my car has a recall for defective connecting rod bearing issues. The dealership is telling me that is not the issue even though the have not broken down the engine as the issue could be due to the recall....I need help I am without a car and my warranty has expired.
MY 2017 HYUNDAI IS NOT LISTED ON THE RECALL FOR EXCESS OIL CONSUMPTION AND I AM TRYING TO FIND OUT WHY IT IS NOT INCLUDED. I HAVE TO ADD OIL EVERY WEEK TO MY CAR AND HAVE TO CHANGE THE SPARK PLUGS EVERY COUPLE OF MONTHS. I WOULD SIMPLY LIKE TO KNOW WHY MY 2017 HYUNDAI SONATA IS NOT INCLUDED ON THE RECALL AS WELL AS HOW I CAN GET IT INCLUDED SINCE IT IS ONE OF THE SONATAS WITH THE EXCESS OIL CONSUMPTION PROBLEM. THANK YOU VERY MUCH FOR YOUR TIME AND CONSIDERATION OF THIS MATTER.
The contact called on behalf of the owner of a 2017 Hyundai Sonata. The contact stated while the driver was driving approximately 45 MPH, there was a loud clicking noise from the engine. The contact also stated that the vehicle inadvertently lost motive power and was unable to be restarted. There was no warning light illuminated. The vehicle was towed to the local dealer and was diagnosed with rod bearings failure which caused engine damage. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 65,000. The engine prior authorization was declined from Hyundai. The reason: the 953 recall was not done on the engine prior to the engine seizing up.
In May 2021,the car began using excessive oil powered down with engine knocking, ticking, and missing when acceleration was tried. We regularly change the oil and it was using a quart of oil every 2,000 miles. We took it to Hyundai and they reset the chip. In February of 22, the engine began knocking and ticking. It powered down and the engine light came on. We had put oil in it over the weekend as we have to do now weekly as it is using excessive oil. After only 500 miles, it powered down in safety mode and began knocking and ticking with no acceleration. We had the oil changed early, but it did not help. I was in safety mode for 76 miles on my way home from work. It has 163,000 miles on it and is only 6 months from pay off.
On February 11, 2022, I took my car to the dealership because my oil light came on. I was told I had no oil in the engine. So they said to get an oil change and that would take care of the problem. Nope. It has not taken care of the problem. My car burns oil. I have taken it to 2 different Hyundai shops. One just kept changing the oil and never submit the paperwork until I got really upset about bringing my car back a month after having the oil change. No help. I have called Hyundai customer service no help at all. In January 2023 I went to start my car and it started jerking and shaking and spitting out oil threw the tailpipe. The car would not move. My garage door was covered with oil. I had it towed to another Hyundai dealership they kept the car for a week and told me that it needed a new spark. New wires because it was covered in oil. I'm out of $3000.00 including all the oil changes and the work that was done. Oh yeah, I was told to bring the car back after 1000 miles. I brought it back in March 2023. They started the oil consumption test. I was told to bring it back on that Thursday the 5th. I took my car back and the dealership would not accept my vehicle. Wouldn't let me leave it for my service guy nothing. I called the next day for my service guy and they said he didn't come in today. I even filed with the BBB Auto Line. I found that information in my 2017 owners handbook supplement did not help closed my case. They didn't even call or asked me any questions. No help. Stuck with a car I have no confidence in. I don't know if the engine is going to blow because the oil gets low or if it's going to sketch on fire because theirs no oil in it.
Purchased this car brand new in 2017 from a Hyundai dealership. Started having issues with it 2 years later and up to now. The engine light is consistently illuminated, the oil light comes on within about a few weeks of having the oil changed with just local neighborhood driving and I have to have my oil changed every 4-6 weeks when even just driving no more than 20-30 miles a week, the mechanic who does my oil changes stated there is no oil leak but the oil stick keeps coming up BONE DRY which results in costly oil changes on a extremely regular basis. The engine has been and continues to do a very hard almost violent knocking that is so strong it can be seen from the outside of the vehicle and has affected the way i have to drive the car. The engine hesitates to take off and according to several mechanics who have looked at the vehicle it keeps misfiring because of oil pooling in the spark plugs that has been changed on a regular monthly basis now. There is a large amount of smoke that pours from the exhaust when accelerating. This vehicle is a hazard to drive and contacting Hyundai although this model and year is included in the engine recall, yields nothing but a pain as they have informed me, that my “Vin” out of all of the other 2017 Hyundai Sonata’s isn’t included in the nationwide recall of my particular vehicle…. Just my luck? I think not, Hyundai needs to acknowledge the multitude of hazards that they have manufactured and have out on road and properly offer assistance to these vehicle's owners to rectify this issue.
"Steering wheel exclamation" red warning dash light came up on dash and lost all power steering abilities.
It’s has taken 15,279 miles, 8 months, 8 oil consumption tests, a shitty service provider, service provider minions doing his job, worried everyday driving around my car that the engine would fail, set on fire or the engine would sputter and die on the freeway; to today being told they would have my vehicle 4-6 hours to do a complete engine walk through. Thank god I hadn’t left the lot 45 minutes after dropping off my vehicle getting called and told they will need my vehicle for 12 hours!!! I asked to see the higher up manager today; (who didn’t haven time to show his face) but could clearly get me a brand new 2022 Hyundai Tucson with 4600 miles on it for rental. Hyundai do better! I’ve played the game, now it’s time to fix my vehicle that is your duty under the 100k miles power train warranty. I have personally noted each event since March 2nd when I realized this was going south
At just over 100,000miles my check engine light came on while driving down the highway and the vehicle went immediately into limp mode. Attempted to replace knock sensor, attempt did not remedy the issue.
The airbag light has been on for years. Also, the controllers on the steering wheel stopped working, first left side, 6 months later followed by right side. I’ve been told it’s due to a faulty ring inside or under the steering wheel. Worried to drive with faulty airbag.