NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2018 Hyundai Tucson. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT STATED WHILE IDLE ANOTHER VEHICLE DRIVING APPROXIMATELY 55 MPH CRASHED INTO THEIR VEHICLE FROM THE REAR CAUSING THEM TO REAR END THE VEHICLE IN FRONT OF THEM. THE CONTACT STATED THE SEAT BELT FAILED TO RETRACT. THE AIR BAGS DID NOT DEPLOY. THE CONTACT HIT HIS FACE ON THE STEERING WHEEL. THE PASSENGER RECEIVED SHOULDER INJURIES. OTHERS INVOLVED DID NOT RECEIVED INJURIES. THE CONTACT AND THE PASSENGER RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND HAS NOT BEEN OFFICIALLY DEEMED TOTALED AS OF YET. A POLICE REPORT WAS FILED. THE CONTACT HAD NOT CONTACTED THE DEALERSHIP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 24,000.
THE TRANSMISSION SEVERELY LAGS IN THE INITIAL TRANSITION INTO FIRST GEAR, AS WELL AS FROM FIRST TO SECOND. WHEN INITIALLY ENGAGING INTO FIRST GEAR FROM REVERSE, THE CAR RUMBLES AND CHOPS INTO FIRST GEAR. ALTHOUGH THIS IS A DUAL CLUTCH CAR, IT SEVERELY LAGS INTO ACCELERATION, CAUSING A MAJOR SAFETY HAZARD, ESPECIALLY ON THE FREEWAY. WE HAVE TAKEN THE CAR TO THE DEALER FOR REPAIRS BUT THEY HIDE BEHIND THE EXCUSE THAT THIS IS A DUAL CLUTCH TRANSMISSION. THE ISSUE FIRST OCCURRED AT AROUND 500 MILES. IT HAS ONLY GOTTEN WORSE SINCE.
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED BUD CLARY FORD (700 7TH AVE, LONGVIEW, WA 98632, (360) 423-4321) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
WHEN THE VEHICLE IS AT A COMPLETE STOP IT WILL HAVE ISSUES GOING WHEN I PUSH ON THE GAS. IT TAKES A FEW SECONDS TO GO AND IT WILL JERK FORWARD AND THEN GO. IT DOESN'T HAPPEN EVERY TIME BUT IT IS OFTEN ENOUGH THAT IT'S WORRY SOME AND COULD BE UNSAFE.
THE PARTS TO FIX THIS RECALL ARE BACKORDERED. THEY HAVE BEEN FOR THE PAST 6 MONTHS AND OWNERS DON'T KNOW WHEN THE PARTS WILL BE AVAILABLE. IN THE MEANTIME, WE RISK HAVING OUR CARS START A FIRE WHICH CAN LEAD TO SEVERE DAMAGE AND/OR DEATH. SEP 04,2020 MANUFACTURER RECALL NUMBER195 NHTSA RECALL NUMBER20V543000 RECALL STATUS: RECALL INCOMPLETE SUMMARY HYUNDAI MOTOR AMERICA (HYUNDAI) IS RECALLING CERTAIN 2016-2021 TUCSON VEHICLES. THE ANTI-LOCK BRAKE HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) COULD CORRODE INTERNALLY AND CAUSE AN ELECTRICAL SHORT, POSSIBLY RESULTING IN AN ENGINE COMPARTMENT FIRE. SAFETY RISK THE SUBJECT VEHICLES ARE EQUIPPED WITH ANTI-LOCK BRAKE SYSTEM ("ABS") MODULES THAT COULD MALFUNCTION INTERNALLY AND CAUSE AN ELECTRICAL SHORT OVER TIME, AN ELECTRICAL SHORT COULD RESULT IN SIGNIFICANT OVERCURRENT IN THE ABS MODULE, INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.
The contact owns a 2018 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. There was no further information provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ALL STAR HYUNDAI (10313 AIRLINE HWY, BATON ROUGE, LA 70816, (225) 274-0071) WAS CONTACTED. THE CONTACT WAS INFORMED THAT THERE WAS A 60 DAY BACK-UP FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
The contact owns a 2018 Hyundai Tucson. The contact stated that if the steering wheel was not exactly positioned at 3 o'clock or 9 o'clock, the vehicle would fail to start. The steering wheel would lock-up and the vehicle would lose power. The contact stated that when turning off the vehicle, the steering wheel had to be positioned at the 3 o'clock or 9 o'clock position or the vehicle would not start-up. The contact would tow the vehicle whenever the failure would occur. The contact had not taken the vehicle to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The approximate failure mileage was 92,622.
HAS DEVELOPED INTTERMINTANT SHIFT STUTTER WHILE DRIVING (CITY AND HIGHTWAY) AND DEALYED POWER FROM A STOP (NO GO SYNDROME). THE PROBLEM ISGETTING WORSE AND THE HYUNDAI HASN'T BEEN ABLE TO FIX IT.
DRIVERS SIDE LOW BEAM DOESN'T WORK AFTER CHANGING BULB. FUSE GOOD
MOSTLY IN THE MORNING AFTER THE VEHICLE HAS SAT ALL NIGHT AND OCCASIONALLY THROUGHOUT THE DAY AFTER STOPPING AT RED LIGHTS OR WHEN LEAVING A PARKING LOT. THE VEHICLE WILL 'STALL, SHUTTER' OR HOWEVER ELSE YOU WANT TO DESCRIBE A RAPID JERKING MOTION WHILE TRYING TO ACCELERATE FROM A STOP. IT CAUSES A DELAY IN THE ABILITY TO EFFECTIVELY AND SAFELY MERGE THE VEHICLE INTO TRAFFIC AT TIMES.
VEHICLE CAUGHT FIRE WHILE DRIVING ON THE HIGHWAY.
ON SIX DIFFERENT OCCASSIONS MY VEHICLE HAS STALLED OUT WHILE REACHING SPEEDS OF UP TO 50MPH. I HAVE TAKEN IT BACK TO THE DEALERSHIP ON 3 SEPARATE OCCASIONS TO BE TOLD THERE IS NOTHING MECHANICALLY WRONG WITH THE VEHICLE. ON 8/25/3020 IT STALLED AGAIN AND CAUSED ME TO BE REAR ENDED. I AM TERRIFIED TO OPERATE THIS VEHICLE ON PUBLIC ROAD WAYS NOW.
BOUGHT THE VEHICLE NEW. THE PROBLEM ORIGINALLY BEGAN AS INTERMITTENT NOW OCCURRING ALMOST CONSTANTLY. IF VEHICLE IS IN A STOPPED POSITION UPON PRESSING THE ACCELERATOR THE VEHICLE DOES NOT MOVE FORWARD FOR UP TO ONE TO 2 SECONDS. THE RPM SHOWS THAT THE ENGINE IS REVVING BUT NO MOTION. THEN SUDDENLY THE VEHICLE WILL LURCH FORWARD. THE AMOUNT OF PRESSURE APPLIED TO THE ACCELERATOR DOES NOT MAKE A DIFFERENCE IN THE VEHICLE RESPONSE TIME. I AM VERY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE AS THE VEHICLE WILL NOT ACCELERATE WHEN NECESSARY. I HAVE BROUGHT IN THE VEHICLE FOR REPAIRS OF THIS PROBLEM TWICE AND WAS TOLD THAT HYUNDAI KNOWS OF THE PROBLEM BUT BECAUSE THE ISSUE IS NOT EXTREME ENOUGH NOTHING CAN BE DONE. I DO NOT BELIEVE THAT THE VEHICLE CAN BE OPERATED SAFELY GIVEN THE CURRENT DEFECT.
, FROM A STOP, WHEN YOU MOVE FORWARD, YOU PRESS ON THE ACCELERATOR THE CAR HESITATES TO MOVE FORWARD THEN ALL OF THE SUDDEN IF REVES HIGH AND THEN SPEED FASTER THAN IT SHOULD, I HAVE CALLED THE DEALERSHIP TWO TIMES, THE VEHICLE HAS 11,000 MILES ON IT AND HAS NEVER BEEN IN AN ACCIDENT. SOMETHING WITH THE DUAL-CLUTCH SYSTEM IS HAVING ISSUES AND WILL LEAD TO DEATH. THE VEHICLE DOES IT INTERMITTENTLY, SO YOU CAN NOT PREDICT IT WHEN IT WILL HAVE AN ISSUE, AT MIN, IT DOES THIS FREQUENTLY.
THE CAR WILL NOT GO INTO REVERSE. *TR
HELLO EVERYONE, 2018 HYUNDAI TUSCON PROBLEM: ENGINE/AIR BAG CAUSE: UNKNOWN * AFTER A COLLISION WITH 2 LARGE DEER ON A MAIN HIGHWAY EARLY MORNING, IMMEDIATELY BROUGHT IT TO A SHOP. THE BODY WORK WAS FINISHED AND I HAD THE CAR BACK, UNFORTUNATELY AFTER THAT MY ENGINE WAS VERY VERY SLUGGISH. IRREGULAR SHIFTING, SLIGHT TICKING IN ENGINE BLOCK, NO LATER I HAD ISSUES WITH BATTERY LIGHT COMING ON ( THE CAR SHUT OFF) WHILE I'M MOTION ON MAIN ROAD. NEEDLESS TO SAY THE DEALERSHIP SAYS THAT IT'S A TOTAL LOSS, THIS 2 YEAR OLD VEHICLE WITH LESS THAN 50,000 MILES HAD A BLOWN ENGINE DUE TO UNKNOWN CAUSES. I NEED SOME EXPLAINING FROM SOMEONE WHY THIS HAPPENED TO MULTIPLE OWNERS. *TR
THE ENGINE FEEL AS IF IT'S GOING TO TURN OFF WHEN COMING TO A BRAKE OR BRAKING SOFTLY AFTER THE CAR'S BEEN RUNNING FOR ABOUT 5 MINUTES. I'VE TAKEN IT TO DIFFERENT DEALERS AND NOONE FINDS WHATS WRONG WITH IT. NO CHECK ENGINE SIGNS SHOW OR REPAIR CODES SHOW WHEN CHECKED. I DON'T KNOW WHAT IT COULD.
I HAVE A 2018 HYUNDAI TUCSON AND IT CUT OFF ON ME WHILE RETURNING HOME FROM OUT OF TOWN ON 4/5/2020 ON 495 CAPITAL BELTWAY. WHITE SMOKE STARTED COMING OUT THE TAILPIPE SO I PULLED OVER AND CUT THE TRUCK OFF, I TRIED TO RESTART AND IT WOULDN'T TURN OVER, ALL OF THE DASH LIGHTS LIT UP, I HAD TO CALL AAA TO TOW ME HOME, THE TOW DRIVER NOTICED OIL UNDER THE TRUCK AND EVEN AFTER HE TOWED ME AND PUT MY TRUCK ON THE STREET THERE WAS OIL ON HIS FLATBED. THIS TRUCK HAS A DEFAULT WITH THE OIL PLUG OR SOMETHING, I KEEP UP ON MY OIL CHANGES EVERY 3 MONTHS, THERE WAS NO WARNING ON THE DASH ABOUT LOW OIL OR ANYTHING BEFORE IT STARTED SMOKING. SOMETHING IS WRONG WITH HOW THIS TRUCK BURNS OIL AND IT NEEDS TO BE INVESTIGATED. NOW I HAVE A TRUCK SITTING THAT I CAN;T DRIVE AND STILL HAVE TO PAY A CAR NOTE ON. *TR
I HAVE THE 2018 TUSCON LIMITED 1.6T DCT WITH NO MORE THAN 12,000 MILES. WHEN ACCELERATING FROM A STOP OR ACCELERATING AFTER BRAKING AND PRESSING THE GAS PEDAL NORMALLY, THE CAR STOPS ACCELERATING AND THE CAR SLOWS DOWN. THIS ALSO HAPPENS AFTER COMING TO A STOP AND TURNING ONTO A DIFFERENT STREET. WHEN IT HAPPENED TO MY WIFE SHE PULLED OVER INTO THE CENTER TURNING LANE, BECAUSE THE CAR WOULD NOT ACCELERATE AND THERE WERE CARS TURNING BEHIND HER. I HAVE TAKEN IT IN TO HAVE IT SERVICED AND THEY EITHER APPLIED AN UPDATE OR RESET THE TRANSMISSIONS COMPUTER; HOWEVER, A FEW HUNDRED MILES LATER AND IT'S DOING IT AGAIN. MY WIFE IS CONCERNED THAT THIS WILL HAPPEN ONE DAY AND WILL CAUSE AN ACCIDENT; SHE SAID SHE DOES NOT FEEL SAFE DRIVING THIS CAR ANYMORE. MY FIRST VEHICLE WAS A MANUAL AND I KNOW HOW A MANUAL DRIVES AND HOW THEY ACCELERATE AFTER SHIFTING. I UNDERSTAND THAT A DCT MAY HAVE SIMILAR BEHAVIORS. HOWEVER, THIS WOULD BE SIMILAR TO SOMEONE HOLDING IN THE CLUTCH ON A MANUAL AND NOT BEING ABLE TO SHIFT GEARS, GRINDING THEM, CAUSING THE VEHICLE TO NOT ACCELERATE AND ANY VEHICLE BEHIND THEM TO STOP OR SLOW DOWN SUDDENLY. WE LOVE THE CAR, BUT THE TRANSMISSION MAKES US FEEL UNSAFE AND HOPEFULLY WE DO NOT GET INTO AN ACCIDENT DUE TO THIS DCT ISSUE. I HAVE ALSO CONTACTED HYUNDAI DIRECTLY ABOUT THIS AND I AM SUPPOSED TO BE RECEIVING A CALL FROM HYUNDAI CONSUMER AFFAIRS IN 3-5 BUSINESS DAYS.
ONGOING ISSUES WITH THE ENGINE TRANSIMISSION. AFTER 3 DEALERSHIP VISITS, PROBLEM WAS DUPLICATED AT BOB MAYBERRY HYUNDAI-MONROE, NC. WE WERE TOLD THIS WAS A KNOWN PROBLEM AND "FIX/PART" WAS COMING IN MARCH/APRIL 2020. I WAS NEVER CONTACTED. CONTINUED TO DRIVE THE CAR UNTIL FINALLY GOT FED UP WITH THE SAME ISSUE. I WENT TO OTHER DEALERSHIP (KEFFER HYUNDAI-CHARLOTTE, NC.). WAS TOLD THEY HAD TO REPLICATE BUT TECH COULD NOT. (REPAIR INVOICE STATES THEY DROVE THE CAR 1 MILE!) (THE DEALERSHIP WAS TOLD THIS WAS AN INTERMITENT PROBLEM). THE PROBLEM IS WHEN DRIVING VERY SLOW IN STOP & GO TRAFFIC, THE CAR JUMPS SIMILAR TO SOMEONE LEARNING TO DRIVE A STICK SHIFT AND HAVE PROBLEMS WITH THE CLUTCH. I WAS AT A STOP SIGN ONE DAY...AT A COMPLETE STOP. I PROCEEDED TO MOVE FORWARD AND THE CAR STOPPED ABOUT 3 FEET AFTER MOVING. HAD I PULLED OUT IF THERE WAS ALOT OF TRAFFIC, I WOULD NOT HAVE HAD TIME TO MOVE IN THE ROAD. I DO NOT HAVE ALL INVOICES FROM FIRST DEALERSHIP (BOB MAYBERRY HYUNDAI-MONROE,NC), BUT THEY WILL HAVE EVERYTHING IN THEIR SYSTEM. I CAN REQUEST THIS DOCUMENTATION IF NEEDED.
MOTOR KNOCKING WITH ONLY 65,000 MILES. NOT GETTING POWER
THE VEHICLE WOULD NOT OPERATE IN DRIVE OR REVERSE FROM A PARKED POSITION.
I GET OIL CHANGES QUITE FREQUENTLY DUE TO THE MILEAGE I PUT IN A VEHICLE. I HAVE 7 OIL CHANGES/TIRE ROTATIONS BETWEEN NOVEMBER 2018 AND NOVEMBER 2019. ON NOVEMBER 13TH 2019 MY CHECK ENGINE LIKE CAME ON AND AT THE SAME TIME MY ENGINE STARTED MAKING A KNOCKING SOUND. PRIOR TO THIS I HAD NO INDICATORS THAT ANYTHING WAS WRONG. I IMMEDIATELY TOOK IT TO THE DEALERSHIP AND WAS INFORMED THAT I NEED A NEW ENGINE AND THAT IT'S NOT COVERED UNDER THE WARRANTY SINCE I AM THE SECOND OWNER. AND THAT IT'S GOING TO COST ABOUT $10,000 FOR A NEW ENGINE WHICH INCLUDES LABOR. DID I MISS SOMETHING HERE. MY CAR IS MY LIVELIHOOD AND I HAVE GOTTEN EVERY REQUIRED MAINTENANCE. THEY SAID MY CAR IS BURNING THROUGH OIL AT A HIGH RATE OF SPEED. THERE WERE ZERO SIGNS OF AN OIL LEAK AND EVERYTHING LOOKED FIND OTHER THAN THE VEHICLE HAD NO OIL. WHY DIDN'T MY VEHICLE ALERT ME OF THIS. WHY WASN'T THERE ANY INDICATION UNTIL IT WAS TOO LATE. WHERE THE HELL DID ALL THE OIL GO?? NOW I'M STUCK WITH A HIGH CAR PAYMENT FOR A VEHICLE I CAN NOT EVEN DRIVE PLUS BECAUSE I NEED MY CAR FOR MY WORK I HAD TO BE LET GO FROM MY JOB. CAN'T WORK WITHOUT A VEHICLE CAN PAY FOR $10,000 IN REPAIRS WITHOUT A JOB AND CAN'T PAY MY CAR PAYMENT WITHOUT WORKING. I DON'T KNOW WHAT TO DO. THIS IS JUST RIDICULOUS ESPECIALLY SINCE I HAVE DONE EVERYTHING HYUNDAI SUGGESTS AS FAR AS MAINTENCE (FREQUENT OIL CHANGES AND SYSTEMS CHECKS ON A REGULAR BASIS. HYUNDAI SAYS 'SORRY THERE'S NOTHING WE CAN DO FOR YOU, YOU HAVE TO PAY TO REPLACE THE ENGINE.'.
WHEN I WENT TO ACCELERATE OUT OF A BUSINESS DRIVE WAY, THE CAR HESITATED AT LEAST 1-3 SECONDS BEFORE ENGAGNG THE TRANSIMISSION TO ACCLERATE THE VEHICLE OUT OF THE DRIVEWAY INTO TRAFFIC. AS I WAS TURNING OUT OF THE DRIVEWAY, I WAS ALMOST STRUCK BY AN ONCOMING VEHICLE. I WAS IN 2 OTHER SEPARATE INCIDENTS EITHER ACCCLERATING TO GET INTO A LANE OR ACCELERATING FROM A STOPPED POSITION ALMOST CAUSING ACCIDENTS BECAUSE OF THIS PROBLEM. I WAS SO SCARED, I TRADED THE 2017 TUSCON IN FOR A 2018 TUSCON HOPING THE PROBLEM WOULD BE SOLVED. IT DID NOT. IT HAPPENS IN THE 2018 TUSCON LESS OFTEN, BUT MORE INTERMITTENTLY MAKING IT EVEN MORE DANGEROUS AS YOU DO NOT KNOW WHEN OR IF ITS GOING TO HAPPEN AND BE ABLE TO REACT APPROPRIATELY.
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. WHILE DRIVING 45 MPH, THE HEADLIGHTS FAILED TO FUNCTION. THE CONTACT HAD TO ACTIVATE THE HIGH BEAM HEADLIGHTS TO SEE THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NASSIEF HYUNDAI (LOCATED AT 1059 STATE RTE 46 NORTH, JEFFERSON, OH 44047, (440) 576-1010), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 18,000.
THE CAR STARTED MAKING A LOUD NOISE MY OIL LAMP LIGHT STARTED FLASHING, AFTER I STOPPED AT A RED LIGHT I ACCELERATED THEN MY ALTERNATOR LIGHT CAME ON THE CAR DIED. WITHIN SECONDS MY CAR STARTED SMOKING A WHITE COLOR LIGHTLY AND THEN WITHIN MINUTES THE SMOKE TURNED BLACK AND HEAVY THEN CAR CAUGHT ON FIRE.
The contact owns a 2018 Hyundai Tucson. The contact stated while at a complete stop, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The contact called the manufacturer and the dealer and was informed that the Vin was not under recall. The vehicle was not repaired. The failure mileage was approximately 47,000.
BOUGHT NEW. VEHICLE HAS ACCELERATION ISSUES. RPMS SKYROCKET. IF ON DOWNWARD SLOPE, CAR WILL ROLL INTO INTERSECTION UPON DEPRESSING PEDAL. ON UPWARD HILL, CAR WILL HESITATE, THEN SUDDENLY JERK AND TAKE OFF. I HAVE A ROLLED INTO AN INTERSECTION TRYING TO CROSS A 2-LANE ROADWAY AND THE CAR STOPPED. I HAVE MENTIONED TO DEALERSHIP AND THEY JUST SAY IT'S THE WAY THE DUAL CLUTCH WORKS. THE DEALERSHIP HAS DONE A FACTORY RESET. I WILL BE GOOD FOR ABOUT A DAY. STILL NO ACCELERATION WHEN NEEDING TO MERGE WITH TRAFFIC. THIS IS A DANGEROUS SITUATION AND FEEL HYUNDAI NEEDS TO COME UP WITH A SOLUTION TO FIX THESE VEHICLES BEFORE SOMEONE LOSES A FAMILY MEMBER. I DON'T WANT IT TO BE ONE OF MINE! OR DO A RECALL.
THE DUAL CLUTCH, 7 SPEED AUTOMATIC TRANSMISSION IN MY 2018 HYUNDAI TUCSON DOES NOT ALWAYS MOVE THE CAR. WHEN PULLING OUT OF A DRIVEWAY, INTERSECTION, OR CROSSING ONCOMING TRAFFIC LANES THE CAR WILL STOP MOVING WHILE PARTIALLY IN THE STREET/INTERSECTION. IT WILL NOT MOVE, THE ENGINE RPM'S REV UP AND THEN ALL OF A SUDDEN THE CAR LUNGES FORWARD. I AM AFRAID THAT A CAR APPROACHING ME MAY NOT STOP IN TIME AND RUN INTO ME, EVEN THOUGH I HAD PLENTY OF TIME TO MAKE THE TURN. I TOOK THE CAR TO THE DEALER ON 9/24/2019 AND THEY SAID THEY WERE 'UNABLE TO DUPLICATE THE ISSUE'. I RETURNED THE CAR TO THE DEALER FOR THE SAME ISSUE ON 5/5/20. THE CAR WAS RETURNED TO ME AFTER 6 WEEKS AND THE DEALER STATED THEY REPLACED THE TRANSMISSION AND DUAL CLUTCH ASSEMBLY WITH A NEW UNIT AND I WAS INFORMED THAT THIS MAY NOT RESOLVE THE ORIGINAL ISSUE. ON 6/24/20 THE CAR WAS RETURNED TO THE DEALER FOR THE SAME ISSUE AND THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. AT NO POINT DID HYUNDAI TELL ME THEY'VE HAD ONGOING ISSUES WITH THEIR DUAL CLUTCH TRANSMISSION. IT WAS MY OWN RESEARCH AND CONTACTING ANOTHER DEALER THAT I WAS TOLD HYUNDAI IS AWARE OF THE PROBLEM AND HAS NO CURRENT SOLUTION TO RESOLVE THE MATTER. *TR
STARTING AT ABOUT 12000 MILES, MY CAR WILL AT TIMES FAIL TO ACCELERATE FROM.A STOP. IT HAPPENED AGAIN TODAY AND I HAD TO JAM THE PEDAL DOWN AND MY CAR REVVED TO 7000RPM BEFORE IT WOULD ACTUALLY ACCELERATE. IT KEPT DOING THIS THE WHOLE REST OF THE TIME I WAS OUT AND IT WAS VERY DANGEROUS SINCE I WAS DRIVING ON A HIGHWAY AND COULDN'T GET MY CAR TO ACCELERATE. I TOOK IT TO THE DEALERSHIP AND THEY CLAIMED THERE WAS NO PROBLEM. THIS IS VERY DANGEROUS!
The contact owns a 2018 Hyundai Tucson. The contact stated that the headlights intermittently failed to operate as needed. The headlight bulbs detached from the headlight socket with the headlight message displayed on the instrument panel. The headlights were replaced multiple times by an independent mechanic. Due to the failure, the headlight wiring harness kit had melted. The vehicle was taken to the dealer and remained in the dealer's possession unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000. The VIN was not available.
A MONTH AGO MY ENGINE LIGHT STAYED ON AND DEALER SAID RODENTS HAD EATEN ELECTRICAL WIRES AND INSULATION UNDER THE HOOD COST OVER $600. TO FIX. TODAY SAME THING AND I OPENED THE HOOD TO FIND THE ENTIRE ENGINE AREA LITTERED WITH CHEWED WIRES AND INSULATION . THE SOY BASED WIRING COATING NEEDS A SAFETY RECALL,
WHEN HYUNDAI SANTA FE PASS OR NEAR BY 2018 TUCSON, BLIND SPOT SENSOR SUDDENLY TURN OFF AUTOMATICALLY FOR WHILE. THEN SOME TIME PASS(MAYBE MORE THAN 30MIN), IT TURNS BACK ON. IT ONLY EFFECTS CERTAIN YEARS OF SANTA FE.
CAR FAILS TO ACCELERATE MORE THAN THE SPEED OF MAYBE ROLLING THROUGH A STOP SIGN WHEN YOU ARE AT A STOP SIGN YOU CANNOT ACCELERATE AND IT IS VERY DANGEROUS TO PEOPLE BEHIND YOU THAT WILL SMASH INTO YOU AND THEN YOU HAVE TO FLOOR THE GAS PEDAL AND WORRY ABOUT CRASHING INTO SOMEBODY IN FRONT OF YOU. I HAVE TAKEN IT TO THE DEALER AND THEY SAID THERE IS NO PROBLEM AND THEY CAN'T FIND ANYTHING THEREFORE THEY CAN'T FIX IT. I AM MOVING TO FLORIDA WHERE IT IS HOT AND HUMID ALL THE TIME WHICH IS SEEMS THAT THAT IS WHEN THE PROBLEM HAPPENS. I WOULD LIKE A NEW VEHICLE IF THEY CAN'T FIX IT I FIND THIS COMPLETELY RIDICULOUS AND I CAN'T BELIEVE THERE HASN'T BEEN A RECALL ON IT YET AS THERE ARE MANY MANY COMPLAINTS THROUGHOUT THE INTERNET
I PURCHASED MY NEW CAR 8 MONTHS AGO WITH 2 MILES ON IT. I AM SCARED TO DEATH TO PULL OUT FROM RED LIGHTS IF ANYONE IS EVEN INSIGHT AT TIMES. IT SEEMS AS THOUGH IT JUST DOESNT WANT TO GO AT ALL. I CAN FLOOR THE GAS AND IT HESITATES FOR FEW SECONDS AS THE RPMS ARE VERY HIGH ALL YOU GET IS A ROLL INTO TRAFFIC. IT MAKES ME SO NERVOUS AT TIMES DRIVING THIS VEHICLE. WORSE MISTAKE BUYING THIS VEHICLE AND WORSE PART IS I WILL BE STUCK IN AS ITS NOT WORTH HALF OF WHAT I OWE ALREADY. THIS SHOULD BE SOMETHING DISCUSSED BEFORE SIGNING OR NOT ON THE MARKET TO SELL AT ALL
HYUNDAI 2018 HAD A OIL LEAK ISSUE DUE TO A FAULTY OIL PAN. THE OIL PAN WAS SEALED BY THE DEALERSHIP. THIS DID NOT SEEM TO FIX THE ISSUE CAUSING THE OIL TO DRAIN ON THE FREEWAY AND SEIZE THE ENGINE. I WAS COASTING ON THE FREEWAY WITH NO POWER FROM THE ENGINE. WE WERE SCARED FOR OUR DEAR LIVES.
THE 2018 HYUNDAI TUCSON SEL HAS AN INTERMITTENT ISSUE WHEN ACCELERATING FROM A STOPPED POSITION. THE ENGINE WILL REV UP, BUT IDLE FORWARD FOR ABOUT 3-5 SECONDS, UNTIL THE VEHICLE GOES. THIS DOES NOT HAPPEN CONSISTENTLY. THE DEALERSHIP HAS RESET THE PROGRAMMING ON THE TRANSMISSION 2X. THERE ARE OTHER INDIVIDUALS ONLINE THAT ARE EXPERIENCING SIMILAR INTERMITTENT ISSUES WITH THEIR 2018 HYUNDAI TUCSON. IN JUNE 2019, I WAS ALMOST STRUCK BY A VEHICLE WHILE I WAS COMPLETING A LEFT HAND TURN ON GREEN WHEN AN ONCOMING VEHICLE DECIDED TO RUN THE LIGHT. THIS HAS HAPPENED NUMEROUS TIMES. ON 10/7/19 - I BROUGHT IT BACK TO THE DEALERSHIP AGAIN TO RIDE WITH A TECHNICIAN. DURING THE 30 MINUTES RIDE, I FELT LIKE I HAD REPLICATED THE ISSUE SLIGHTLY BUT THE MECHANIC ONLY ASKED ME WHAT KIND OF CAR I PREVIOUSLY DROVE. WHEN I CHECKED OUT OF THE DEALERSHIP, I ASKED FOR PAPERWORK TO DOCUMENT MY ENCOUNTER, EVEN IF THE MECHANIC CLAIMED IT WAS UNFOUNDED - BUT WAS NOT PROVIDED WITH ANY AND TOLD THAT THERE WAS NOTHING TO DOCUMENT.
I PURCHASED A 2018 TUCSON IN A NOVEMBER, RECENTLY I HAVE NOTICED THAT THE VEHICLE STRUGGLES TO ACCELERATE. I WILL CONTACT THE DEALERSHIP TOMORROW BUT I SEE THAT I'M NOT THE ONLY ONE THAT SEEMS TO BE EXPERIENCING THIS PROBLEM. IT SEEMS TO BE GETTING WORSE. IT'S A HAZARD ESPECIALLY WHEN DRIVING IN THE FREEWAY.
MY CAR HAS 20,000 MILES ON IT. 2 MONTHS AGO AROUND 18,000 MILES MY CAR STARTED TO HESITATE DURING ACCELERATION. IT STARTED AS ONLY SOMETIMES. NOW IT HAPPENS EVERY TIME I DRIVE IT . WHEN IT IS STOPPED AND I PUSH ON THE GAS TO GO IT HESITATES. THE RPMS SHOOT UP TO 5-6 THEN IT GOES. THIS IS DANGEROUS ESPECIALLY IF YOU ARE CROSSING SEVERAL LANES OF TRAFFIC. ALSO WHEN IN MOTION AND YOU NEED TO ACCELERATE IT WILL HESITATE AS WELL. I BROUGHT IT TO THE DEALERSHIP AS IT'S UNDER WARRANT AND WAS TOLD IT'S THE DCT AND MANY PEOPLE HAVE COMPLAINED. AND IT'S NORMAL. I DISAGREE BECAUSE IF IT WAS NORMAL THEN IT WOULD HAVE DONE THIS WHEN I FIRST PURCHASED THE CAR.
SO I PURCHASED MY CAR MARCH OF 2019. IT FIRST STARTED OFF REALLY GOOD BUT THAN A FEW MONTHS LATER THE CAR HAS BEEN HAVING A ISSUE WITH KEEPING OIL I HAD IT CHECKED NUMEROUS TIMES AND NO ONE SEEMS TO FIND THE ISSUE. I COULD LITERALLY GET OIL CHANGED AND WITHIN THREE FOUR WEEKS MY ENGINE IS EMPTY AND SOUND REALLY ROUGH. THE CAR STALLS AND MY RPM GOES UP OUT OF THE BLUE AS IF I HIT THE GAS. I'M EVEN HAVING A ISSUE WITH TAKE OFF FOR IT TO BE A BRAND NEW CAR MY CAR TAKE FOREVER TO PICK UP SPEED AND SOME TIMES IT ACT AS IF IT DON'T WANT TO MOVE.
VEHICLE FAILED TO ACCELERATE WHILE MERGING INTO TRAFFIC, FORCING ENGINE TO REACH 6.5K RPM ONCE IT BEGAN TO DO SO. HAPPENS FREQUENTLY. MANY OTHER COMPLAINTS ON SAME ISSUE BY VARIOUS OWNERS.
MY CAR WAS PURCHASED FROM ENTERPRISE LEASING IN MAY 2019. I WAS NOT TOLD ABOUT THE RECALL #195 WHICH IS A SAFETY ISSUE AND CAN RESULT WITH THE CAR ON FIRE. ACCORDING TO YOUR WEBSITE A PLAN TO SOLVE THE PROBLEM WAS SUBMITTED TO YOU ON MAY 16, 2018 BEFORE THE CAR WAS SOLD TO ME. I WAS NEVER INFORMED ABOUT THE RECALL BY HYUNDAI. I FOUND OUT ABOUT THE RECALL FROM A FRIEND. UPON NOTIFYING HYUNDAI THEY HAVE YET TO PROVIDE A SOLUTION TO A SERIOUS PROBLEM. MY WIFE IS NOW CONCERNED FOR HER SAFETY AND HAS SERIOUS STRESS ISSUES IF SHE HAS TO DRIVE THIS CAR. WE HAVE HAD THREE PEOPLE AT THE HYUNDAI CORPORATE OFFICE TELL US THERE IS A SOLUTION BUT THE SERVICE DEPARTMENT AT EBERSOLE HYUNDAI SAYS THERE IS NO FIX FOR THE PROBLEM. ACTUALLY MAKING THE CAR A SAFETY HAZARD TP DROVE/ WE ARE TOLD THAT BECAUSE WE BOUGHT THE CAR FROM ENTERPRISE LEASING AND NOT DIRECTLY FROM HYUNDAI THERE IS NOTHING THEY CAN DO FOR US. I FEEL THAT THERE HAS BEEN SERIOUS FRAUD THAT TOOK PLACE WHEN SELLING US THIS CAR SINCE IT WAS ALREADY DECLARED TO BE UNSAFE WITH A POTENTIAL FIRE HAZARD.
SAME DUAL CLUTCH PROBLEM AS ON 2016 HYUNDAI TUCSON. HESITATES FOR SEVERAL SECONDS PRIOR TO ENGAGING WHICH CAUSES SIGNIFICANT DANGER IN ONCOMING TRAFFIC. I HAD THIS SAME PROBLEM WITH THE 2016 AND HYUNDAI CONTINUED TO DENY ANY KNOWN PROBLEMS. NOW THERE IS A CLASS ACTION LAWSUIT REGARDING THIS ISSUE. I TRADED MY 2016 IN FOR THE 2018 TO GET AWAY FROM THE PROBLEM BECAUSE I WAS SO SCARED. NOW I HAVE THE SAME PROBLEM WITH THE NEW CAR. THIS PROBLEM IS ONGOING. ALSO I WAS COASTING WITH FOOT NOT ON THE PEDAL AND NOT IN CRUISE CONTROL AND THE RPM'S SHOT UP TO 4200 THEN DOWN TO NORMAL, THEN BACK UP TO 2200 AND THEN BACK TO NORMAL. VERY SCARY. HAD CLUTCH ENGAGED CAR WOULD HAVE SHOT FORWARD INTO CAR IN FRONT OF ME. DEALER HAS ACKNOWLEDGED TROUBLE WITH BOTH PROBLEMS AND INFORMED ME THAT HYUNDAI HAS SWITCHED CLUTCH MANUFACTURERS.
VEHICLE RANDOMLY SLIPS OUT OF GEAR WHEN BREAK IS QUICKLY DEPRESSED WHEN ROLLING FROM A STOP. VEHICLE NEEDS TO BE SHUT DOWN AND RESTARTED. A VERY SERIOUS SAFETY ISSUE. VEHICLE RANDOMLY FAILS TO SHIFT UP WHEN ACCELERATING. ANOTHER VERY SERIOUS SAFETY ISSUE. DUEL-CLUTCH TRANSMISSION IS CLEARLY DEFECTIVE AS DESIGNED.
TRANSMISSION FAILS TO SHIFT PROPERLY. HAD THIS ISSUE SINCE AROUND 15K MILES PURCHASED VEHICLE BRAND NEW AND COMPLAINED MULTIPLE TIMES DEALER WOULDN'T DO ANYTHING UNTIL AROUND 55K MILES REPLACED DUAL CLUTCH AND PROBLEM HAD COME BACK AFTER 5K MILES AND DEALER SAYS NOTHINGS WRONG... I FEEL UNSAFE IN A BRAND NEW CAR WITH REGULAR MAINTENANCE... HELP
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE CONTACT SWITCHED TO THE HIGH BEAMS AND WAS TEMPORARILY BLINDED BY THE REFLECTION OFF THE HIGHWAY SIGN. THE VEHICLE WAS TAKEN TO SURESKY HYUNDAI LOCATED AT 2 HATFIELD LN, GOSHEN, NY 10924, (845) 648-3285, WHERE THE HEADLAMPS WERE ADJUSTED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.
I PURCHASED MY 2018 HYUNDAI TUCSON LIMITED 1.6L FORWARD DRIVE NEW IN NOVEMBER 2018. I STARTED EXPERIENCING PROBLEMS A FEW WEEKS AFTER MY PURCHASE. THE VEHICLE IS SLOW TO ACCELERATE AT TIMES AND OTHER TIMES THE VEHICLE LURCHES/ACCELERATES FORWARD AT A HIGH RATE OF SPEED WITH MY FOOT ON THE BRAKE PEDAL. FOR INSTANCE, I WAS AT A DRIVE THRU WITH MY FOOT ON THE BRAKE PEDAL AND MY TUCSON BEGAN TO ACCELERATE FORWARD. I WAS SO AFRAID THAT I WAS GOING TO HIT THE CAR IN FRONT OF ME THAT I TURNED THE VEHICLE OFF. ON NUMEROUS OCCASIONS IT HAS LURCHED/ACCELERATED FORWARD WITH MY FOOT ON THE BRAKE PEDAL. OTHER TIMES WHEN I BEGIN TO ACCELERATE AFTER STOPPING AT A STOP LIGHT THE VEHICLE JUST HESITATES TO MOVE AT ALL. IT IS VERY SLOW TO ACCELERATE FOR A TURBO VEHICLE. CONCERNING MY BRAKES, MY BRAKES ARE MAKING A HIGH PITCH SQUEALING SOUND. I HAVE TAKEN MY TUCSON IN FOR SERVICE FOR THE BRAKE ISSUE, AND I HAVE BEEN TOLD THAT THERE IS NOTHING WRONG AND THAT IS THE NOISE THAT TUCSON BRAKES MAKE. BRAKES DO NOT MAKE A HIGH PITCH SQUEALING NOISE FOR NO REASON AT ALL. ALSO, I TOOK MY TUCSON TO BE SERVICED FOR THE ENGINE/TRANSMISSION PROBLEM AND I WAS TOLD THAT THERE WAS NOTHING THAT THEY COULD DO ABOUT THE PROBLEM. THIS SUV IS A DEATHTRAP. THE 2018 TUCSON 1.6L NEEDS TO BE RECALLED AND THE ENGINE REPLACED WITH A 2.4L ENGINE AND THE BRAKE SYSTEM NEEDS TO BE REDESIGNED.
About 6 months of owning this vehicle, I started noticing while sitting in traffic that when letting off of the brake the car would start to jerk as you gave it a little throttle. I took the car to the Hyundai in Glendora where I purchased the vehicle from and they stated that there was nothing wrong with it. The issue continues to this day and I have voiced the complaint each time I bring the Vehicle in for maintenance. One of the service techs said that they felt the hesitation with the transmission but said that it was not bad enough to fix per Hyundai policy. This car is equipped with the Dual Clutch Transmisson because of the turbo. I have been dealing with this problem now for about 2 1/2 years and I feel that it is a safety issue being that the jerkiness and the hesitation could cause a crash. I actually talked to someone at another dealership and he told me that there was a Class Action Suit for this problem and to go that route. I just want Hyundai to own up to the problem and fix the issue.
WHEN SHIFTING GEARS, IE P TO R OR R TO D OR P TO D, THE CAR JERKS / CATCHES. SOME HAVE CALLED IT "TURBO LAG". IT'S DEFINITELY MOST NOTICEABLE AT A DEAD STOP. I HAVE EXPERIENCED THIS "LAG" WHILE BACKING UP OUT OF A PARKING SPOT AND THEN TRASFERRING TO DRIVE, AS WELL AS BEING AT A DEAD STOP AT A STOP SIGN / RED LIGHT, AND THEN ACCELERATING. BOTH EXPERIENCES HAVE BEEN IN THE CITY, HIGHWAY, TURNING, AND LOCAL ROADS. I DON'T KNOW WHAT HAS CAUSED OR WHAT IS CAUSING THIS ISSUE. PERHAPS IT'S THE TORQUE CONVERTER? I BOUGHT THIS CAR NEW IN NOV 2018 AND HAVE HAD THIS ISSUE SINCE JAN 2019. I HAVE HAD OTHER PEOPLE DRIVE MY CAR AND THEY HAVE ALSO EXPERIENCED THIS ISSUE. OTHER HYUNDAI TUSCON DRIVERS HAVE ALSO EXPERIENCED THIS ISSUE, AND HAVE DISCUSSED IT AT THIS WEBSITE: HTTPS://WWW.CARCOMPLAINTS.COM/HYUNDAI/TUCSON/2018/TRANSMISSION/WILL_NOT_ACCELERATE.SHTML