2007 Hyundai Veracruz Complaint Log

The vehicle was supposed to be fixed(recall 197) regarding the oil in the alternator issue. After it was fixed my wife was driving on [XXX] at rush hour in Atlanta GA. It slowly was losing power and she called me about it. I told her to get over to the right and take the next exit. It did stop on the exit ramp in the dark but no electric what so ever. The lights and flashers were inoperative. She called the police and they pulled behind the car with their lights flashing. A tow truck brought it to the Hyundia dealer at night and put the keys in the drop box. The dealer replaced the faulty alternator but did NOT cover the bill because they could not find oil on the alternator! About $1500 later I took the car home. This was November 2024 Last week [XXX], the replaced alternator failed again. This was supposed to be fixed by the dealer in November, but somehow this FIX is not working. We now have 2 failures within a year of the alternator supposedly fixed(recall 197) with a "drip pan"? I am reluctant to take it back to this dealer as they have failed twice to fix the problem. Another dealer is far away and the charged up car may not make it that far. You need to tell me why this alternator is still failing and sticking me with the bill when you have supposedly had a fix for the problem. Please advise me on the solution. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2007 Hyundai Veracruz. The contact stated while driving at an undisclosed speed, the instrument cluster gauges were intermittently inoperable, and the doors were locking and unlocking independently. The contact stated that upon raising the hood and inspecting the vehicle, the contact noticed that oil was leaking from the front cylinder bank valve cover gasket onto the alternator and other parts. The contact related the failure to recall repair of NHTSA Campaign Number: 14V415000 (Engine and Engine Cooling), that was previously performed on the vehicle. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The dealer was contacted and informed the contact that the vehicle was not covered under warranty. The vehicle was not diagnosed or repaired. The failure mileage was approximately 144,000. The VIN was not available.

The contact owns a 2007 Hyundai Veracruz. The contact had received an unstated recall notification in 2021 for a failure with the engine. The vehicle was taken to the dealer however, the diagnostic result was undisclosed. The contact stated that he was informed by the dealer that the vehicle was repaired. The contact stated that the failure persisted. The contact inspected the vehicle and became aware that oil was still leaking into the cylinder. There were no warning lights illuminated. The vehicle was taken to the dealer where the vehicle was diagnosed and determined that oil was leaking into the cylinder and on the alternator. The vehicle was repaired but the failure persisted. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 200,000.

My car broke down in the middle of the highway. I could not move my car. It was stuck in neutral, but still would not move. I had already switched out the battery, but the battery and engine light was still on. I come to find out it is my alternator. And I feel it is leaking into the alternator, making a crash hazard

The contact owns a 2007 Hyundai Veracruz. The contact stated that while driving at an undisclosed speed, the contact noticed an unusual burning smell and noticed the smoke coming from underneath the front engine hood. The contact stated she was able to drive the vehicle safely off the road. The contact stated when she opened the engine hood the engine was on fire. The contact stated that she and her passenger were able to extinguish the fire with water from a nearby residence. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000.

See attached document for complaint.

12/2016 purchased vehicle 04/2017 vehicle in for maintenance mechanic notice oil leaking from head gaskets replaced then was informed that there was a recall submitted paperwork to Hyundai reimbursement for recall. Received partial payment. 01/17/2023 vehicle stalled towed to my mechanic same problem head gasket leaking which shorted out alternator and battery. Towed to Hyundai dealer for recall dealer repaired. 11/8/2023 vehicle in for maintenance mechanic saw same problem with head gasket leaking again Hyundai dealer never fixed or used defective parts. Can not get an appointment at Hyundai service until 12/1/2023. Vehicle is leaking oil badly can cause a fire.

The contact owns a 2007 Hyundai Veracruz. The contact stated that while driving approximately 70 mph, the vehicle caught fire without warning. The fire extinguished itself. The occupants were able to exit the vehicle without injury. The vehicle was towed to the local dealer where it was diagnosed that oil had leaked onto the alternator and the vehicle was unrepairable. The vehicle was not repaired. There were no reported air bag deployments or police reports filed. The manufacturer was not contacted. The failure mileage was unknown.

The contact owns a 2007 Hyundai Veracruz. The contact stated that while attempting to start the vehicle, the vehicle would not start. The vehicle was jumpstarted and operated normally. The vehicle was taken to the dealer and the contact was informed that the alternator, and the front valve cover gasket needed to be replaced. The vehicle was repaired. The manufacturer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 14V415000 (Engine and Engine Cooling) and that the vehicle had to be repaired out of pocket. The failure mileage was 107,012.

car stall battery light came on steering became hard

This is recall 197. We have been waiting since 20 October 2021 for the dealer to get the part(s) to fix this issue. We have not driven the car since. We submitted a complaint to Hyundai via telephone on October 26 2021 and they gave us a case number 18905484, saying they would get in touch with us within 5 days. No one contacted us. So we called Hyundai again on November 15 and were told a case manager would call on November 16 from a prefix of 833. On November 16 the call came in with poor reception and the person told me she did not know when the parts would be in and offered to reimburse me for up to $50.00 a day for a rental car. She told me the conversation was being recorded. I declined the rental car offer. The dealer also called on November 16 and said they still did not know when the parts would arrive. On November 18 Hyundai called and said they were still trying to find parts. That is the last I have heard from anyone.

The contact owns a 2007 Hyundai Vera Cruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2007 Hyundai Veracruz. The contact stated that while driving at 70 MPH, an abnormal explosion was heard as the sunroof detached and separated from the vehicle. The contact pulled over and called a friend to pick up his wife and kids from the scene as he drove the vehicle to his insurance office. The dealer was notified of the failure and informed him that they had never heard of such a failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 151,577.

The contact owns a 2007 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling). The vehicle was previously repaired under NHTSA Campaign Number: 14V-415000 (Engine and Engine Cooling). The contact stated that while pulling into his garage, a burning odor was detected and the check engine warning light was illuminated. Upon inspection, the contact noticed that there was oil leaking onto the ground and that oil was dripping onto the alternator and valve cover gasket. The dealer was made aware of the failure and informed the contact to take the vehicle in for diagnosis and bring it back for repair once the parts were available. The vehicle was not diagnosed or repaired. The contact stated that he could not make two trips with the defective vehicle to the dealer due to the distance between the dealer's location and his residence. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 198,000.

The contact owns a 2007 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact indicated that engine oil was dripping onto the alternator causing damage to the alternator. The alternator and gasket needed to be replaced but parts were not available to complete the repairs. The failure mileage was approximately 80,000. Parts distribution disconnect.

The contact owns a 2007 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at an undisclosed speed, the vehicle stalled without warning. The vehicle was towed to the residence. Parts distribution disconnect. The failure mileage was unknown.

I need a new alternator and head gasket. I have a recall on my vehicle I have leaks on the alternator car shut off while driving and smoking from underneath the hood. It’s un drivable to dangerous to drive. I was told by a Hyundai dealership in Jersey City on communipaw Avenue that my parts will be here 5-10 days so that can fix it. That’s was in October 4,2021 it’s going 2 months in December. They never called me back I keep calling them. The last time we spoke they said maybe December or January my part might be on a container truck. Which is ridiculous to have to wait all this time . I told them that is my only means of transportation I use for work in my family.

The contact owns a 2007 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact experienced a failure related to recall where black smoke was coming from the engine. The contact was concerned that the smoke was coming from oil leaking onto the engine. Parts distribution disconnect. The failure mileage was unknown.

The contact owns a 2007 Hyundai Veracruz. The contact stated that oil was leaking from vehicle. The contact topped off the oil. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling). The local dealer was contacted and informed the contact that the radiator was pushed back into vehicle and they were unable to reach the components to be repaired. The contact was provided an estimate for the repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but, no further assistance was provided. The failure mileage was approximately 25,117.

Unknown. Found oil leaking from somewhere. Don't want to drive.

Nov 13,2020 Manufacturer Recall Number197 NHTSA Recall Number20V705000 Recall StatusRecall Incomplete Summary HYUNDAI MOTOR AMERICA IS RECALLING CERTAIN 2007-2012 VERACRUZ VEHICLES THAT WERE PREVIOUSLY RECALLED UNDER RECALL NUMBER 14V-415. AN INOPERATIVE CHARGINIG SYSTEM CAN RESULT IN AN ENGINE STALL, INCREASING THE RISK OF A CRASH. this recall has never been addressed and it is my feeling that HYUNDAI MOTOR AMERICA is just letting it go without corrective actions until all of the models are off the road and they don't have to address this at all, also the problem is well understated as the oil not only gets on the alternator but the belt system that poses an even mere berater risk. if the NHTSA will monitor each safety recall to make sure owners receive safe, free, and effective remedies from manufacturers according to the Safety Act and Federal regulations, than why are they not addressing this? Although my car had 293000 miles on it it could have made another 200000 miles if HYUNDAI MOTOR AMERICA would have taken steps to correct this? after sending an email (will upload) they seemed to question me on the vehicle but after learning a junked the car they appear to take the stand that that owe me nothing not even the time of day, and I would like to file a formal complaint against HYUNDAI MOTOR AMERICA for lack effort to resolve this issue as this year alone I have gotten 5 recall notices stating no repair available?

The contact owns a 2007 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was with an independent mechanic for routine maintenance, the mechanic diagnosed the vehicle with excessive oil leakage and contamination of the alternator. The vehicle was not repaired. The dealer was made aware of the recall but informed the contact that parts were not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000. Parts distribution disconnect.

The contact owns 2007 Hyundai Veracruz. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed with oil leaking on to the alternator. The second time that the failure occurred, the contact was driving approximately 45-50 MPH, when the check engine warning light illuminated and the vehicle failed to accelerate above 20 MPH. The contact drove the vehicle to her residence. The vehicle was then towed to the same dealer the next day. The manufacturer was made aware of the failure and a case was opened. The contact stated that the vehicle was experiencing the failure related to NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 135,000. Parts distribution disconnect. Consumer stated vehicle has been in the shop for 4 months but did not receive a recall until the second week. Only oil leak on the accelerator was repaired.

I have contacted Hyundai motors regarding the recall that was released November of 2020 because my car has became inoperable due to the recall . Oil has leaked into my alternator causing the charging symptom not to work so now the car won’t start . I have tried to find a possible solution until the remedy is available. The recall has been released for over 7 months now . I am not able to financially afford the repairs on this car right now . They told me that I could pay to have the car repaired until the remedy is available. If I needed a loaner car from Hyundai until the remedy was available I would have to pay out of pocket for the expenses . I have not driven my car in about 2 months now due to the issue

TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE FAILURE STATED IN THE RECALL YEARS PRIOR. WHILE DRIVING 72 MPH, THE VEHICLE LOSS MOTIVE POWER AND THE ELECTRICAL COMPONENTS FAILED TO OPERATE AS NEEDED. THE VEHICLE WAS TOWED TO AN UNKNOWN HYUNDAI DEALER, WHERE THE ALTERNATOR WAS REPLACED. THE VEHICLE HAD THE ALTERNATOR REPLACED TWICE AFTER RECEIVING AN UNKNOWN RECALL NOTIFICATION. RECENTLY, ALLEN TURNER HYUNDAI (6501 PENSACOLA BLVD, PENSACOLA, FL 32505, (850) 479-9667) WAS MADE AWARE OF THE RECALL AND INFORMED THE CONTACT THAT THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS CONTACTED HOWEVER, THE PHONE NUMBER LISTED ON THE RECALL NOTICE WAS AN AUTOMATED ANSWERING SERVICE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THREE UNKNOWN DEALERS AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT'S WIFE WAS PARKING THE VEHICLE, WHEN A BURNING OIL ODOR WAS DETECTED AND SAW SMOKE COMING FROM UNDER THE HOOD FROM THE FRONT PASSENGER'S SIDE. THE CONTACT STATED THAT THERE WAS AN OIL LEAK FROM THE ALTERNATOR AND SMOKE CAME FROM UNDER THE GASKET VALVE COVER. COASTAL HYUNDAI (915 W NEW HAVEN AVE, MELBOURNE, FL 32901) WAS MADE AWARE OF THE FAILURE RELATING IT TO THE RECALL BUT INFORMED THE CONTACT THAT THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT REFERRED THE CONTACT BACK TO THE DEALER. THE FAILURE MILEAGE WAS 97,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. * (RECALL RELATED INCIDENT) TS

WE WERE DRIVING DOWN THE ROAD ABOUT 45 MILES AN HOUR AND THE MOONROOF WENT FLYING OFF, THERE WERE CARS OUTBACK OF US AND WE WERE LUCKY IT DIDN`T HIT ANYONE, WE PUT CARDBOARD AND PLASTIC WITH DUCT TAPE FOR NOW

2007 Hyundai Veracruz AWD Limited died while young female driving in dark, winter, remote location. Towed to nearby reputable repair center. Front Valve Cover gasket & rebuilt (no new available for this old of veracrus) alternator installed and owner notified of up and coming recall not yet formalized: NHTSA # 20V705000 RECALL #197. Paperwork submitted to Hyundai along with extensive proof of work completed thru receipts and pictures. Hyundai international indicated closest Hyundai service center would have to sign off on work completed. That Hyundai dealership refused to sign off that work had been completed. Stating oil still in area. Failed to notify young female that bottom oil gasket leaking as well as other problems. Owner drove back to original repair shop that performed recall #197 work where inspection showed bottom gasket failure which was replaced...nothing to do with recall but could have caused major other failures if not identified and addressed. Since that time, female stranded again remotely when rebuilt alternator failed. Repair shop warrantied part but not labor associated with, as no new alternators are or were made available for 2007 Hyundai veracruz recall. To this day, Hyundai has failed to reimburse owner for original recall performed nearing $1000 in repair costs plus additional $500 for rebuilt alternator failure as Hyundai has failed to make new retrofit parts to complete recall #197. Hyundai international closed this case with no action on their part. Please advise

TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER - PARK HYUNDAI LOCATED AT 3111 N MAIN ST, GAINESVILLE, FL 32609 WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE AND THAT THE VEHICLE COULD NOT BE REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE HAD EXPERIENCED THE FAILURE. THE FAILURE MILEAGE WAS 160,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I HAVE REPLACED 4 ALTERNATORS DUE TO OIL DRIPPING DOWN ON IT. I HAVE HAD MECHANICS TRY AND FIX THE OIL LEAK BUT HAVE NOT SUCCEEDED. ALSO WHENEVER THERE IS A HEAVY RAIN OR WHENEVER YOU GO THROUGH A LARGE PUDDLE OF WATER EVERYTHING WANTS TO SHUT DOWN IT IS DANGEROUS DRIVING IN THE RAIN BECAUSE SOMETIMES YOU HAVE TO TRY AND GET OUT OF TRAFFIC DUE TO EVERYTHING SHUTTING DOWN.

The contact owns a 2007 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING A FLUID LEAK COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED CALLED TWO LOCAL UNKNOWN DEALERS AND WAS INFORMED THAT THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.

The contact owns a 2007 Hyundai Veracruz. The contact received notification of NHTSA campaign number 20V705000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced the failure listed in the recall. Parts distribution disconnect. The failure mileage was 97,000.

The contact owns a 2007 Hyundai Veracruz. The contact stated there was a knocking in the engine. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to a local mechanic and was diagnosed with needing the engine to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling). The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 200,000.

This is in regards to NHTSA Recall Number 20V-705, Hyundai Recall Number 197. This recall began in November of 2020. I received my first of 5 total letters back in December. My most recent letter was received on 5/15/2021. All letters state the same information, that the previously recalled engine seal could potentially fail, causing oil to leak on the alternator. My vehicle is one of those affected vehicles. I have oil leaking onto my alternator currently and have had it for about 8 months. There still is no remedy. It has been 6 months and still no remedy. I have tried to get my vehicle into two of my local Hyundai dealerships to confirm, but both said they won't look at it since there is no remedy available. My oil leak started before the second recall on this issue. My personal mechanic told me that Hyundai should fix it again since the recall obviously didn't work. Hyundai said the original recall was complete, and they won't replace the failed seal again for free. The remedy needs to be found sooner than later, or Hyundai will be replacing alternators as well as seals. There needs to

MY ALTENATER WENT OUT AND THERE'S ALOT OF OIL ON IT AND IT WENT OUT IN PHOENIX AZ

TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE BATTERY WARNING LIGHT ILLUMINATED. THE FOLLOWING DAY, THE VEHICLE FAILED TO START IMMEDIATELY. THE VEHICLE WAS JUMP STARTED BUT STALLED SOON AFTER. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING) WHICH SHE LINKED TO THE FAILURE. SERRA HYUNDAI SERVICE DEPARTMENT (1503 GADSDEN HWY, TRUSSVILLE, AL 35235) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE RECALL REMEDY WAS ALREADY PERFORMED ON THE VEHICLE. THE CONTACT ALSO REACHED OUT TO AN INDEPENDENT MECHANIC WHO GAVE HER AN ESTIMATE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.

THE VALVE COVER GASKET IS LEAKING OIL ON TO THE ALTERNATOR. THE ALTERNATOR IS COVERED IN OIL, POSSIBLY CAUSING IT TO SHORT OUT WHICH COULD LEAD TO A LOSS OF POWER WHILE DRIVING. THIS IS A DANGEROUS CONDITION.

The contact owns a 2007 Hyundai Veracruz. The contact stated that while driving at various speeds, the vehicle would stall upon depression of the accelerator pedal with an unknown warning light displayed. The vehicle was towed to an independent mechanic where the front valve cover gasket was replaced. The contact then received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling). The contact had taken the vehicle to the dealer where they inspected the vehicle and confirmed that the recall needed to be performed despite the previous repair; however, the dealer stated that the parts to repair the vehicle was unavailable. The manufacturer was notified and informed the contact that she would be reimbursed once the dealer repaired the recall; the contact was also provided a case number. The vehicle was not yet repaired. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2007 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (ENGINE AND ENGINE COOLING) however, the part to do the recall repair was not yet available. The contact stated that after parking the vehicle, he noticed there was an unknown fluid on the ground. The vehicle was taken to an independent mechanic and diagnosed as an engine oil leak. The mechanic informed the contact of an unknown recall. The independent mechanic performed a tune-up on the plugs and replaced the valve cover gasket. The vehicle was also taken to the dealer for the serpentine belt and alternator replacement. The dealer was made aware of the recall and informed the contact that the remedy was not yet available. The contact was placed on a waiting list. The manufacturer was made aware of the issue. The failure mileage was 136,825. Parts Distribution Disconnect.

MANUFACTURED FROM DECEMBER 26, 2006, THROUGH JULY 24, 2012. THE AFFECTED VEHICLES MAY EXPERIENCE AN OIL LEAK FROM THE FRONT CYLINDER BANK VALVE COVER GASKET. IF THERE IS A SUFFICIENT AMOUNT OF OIL DROPPED ONTO THE ALTERNATOR, THE ALTERNATOR WILL BE DAMAGED CAUSING THE CHARGING SYSTEM TO BECOME INOPERATIVE. MY VEHICLE WAS IN MOTION AND SHUTOFF WHILE DRIVING ON THE ROAD.

The contact owns a 2007 Hyundai Veracruz. The contact stated that she noticed oil had started to leak from the engine without warning. She then received a recall notification for NHTSA Campaign Number: 14V415000 (Engine and Engine Cooling) and had taken the vehicle to a dealer for service. Once the vehicle was returned, the failure persisted. The contact then took the vehicle to an independent mechanic where they discovered that oil had leaked onto the alternator and onto the oil cover gasket. The independent mechanic then informed her that it appeared that the recall was not performed on the vehicle. The manufacturer had been notified of the failure and the contact was informed that the failure would be investigated. The vehicle was not repaired. The failure mileage was unknown.

MY CAR WAS IN AN ACCIDENT AND WAS TOTALED IAND NONE OF THE AIRBAGS DEPLOYED RESULTING IN INJURY TO MY DAUGHTER SHE WAS DRIVING EAST ON PARK BOULEVARD AND ANOTHER CAR TRAVELING THE SAME DIRECTION WAS IN THE LEFT-HAND TURN LANE AND DECIDED NOT TO TURN AND PULLED OUT AND SHE HAD HIM.

TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THERE WAS AN OIL LEAK NEAR THE ALTERNATOR AND VALVE GASKET COVER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 67,229.

CAR WONT START, TOOK IT IN TO THE SHOP FOUND OUT OIL WAS LEAKING ON TO THE ALTERNATOR AND THAT THE VALE GASKET IT LEAKING OIL. TOOK IT INTO THE DEALER 4 YEARS AGO TO GET IT FIX FOR THE RECALL. HAD THE CAR FOR 5 YEARS AND HAVE CHANGED 5 ALTERNATORS, AND 5 BATTERIES, NOW THAT I HAVE PUT A NEW BATTERY AND ALTERNATOR AGAIN, THE CAR WONT START NOW WITHOUT GETTING IT JUMPED OFF. WE HAVE TRIED DISCONNECTIOING THE TERMINAL WHEN NOT DRIVING BUT THAT ONLY WORKS SOMETIMES. CALLED THE DEALER AND THEY SAID THAT THEY COULDN'T FIND ANYTHING WRONG AND THAT THE CAR WAS OKAY EVEN WHEN IT WOULDN'T START IN THERE SHOP AND THEY HAD TO JUMP IT OFF AND EVEN PITTING A NEW STARTER ON.

REPLACE BULBS IN HEAD LIGHTS FRONT AND BACK AND ALTERNATER AND VALVE COVER GASKETS

REPLACE ALTERNATOR AND VAIL COVER GASKET AND HEAD LIGHTS AND BRAKE LIGHT

TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. WHEN THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, IT FAILED TO START. IN ADDITION, THE ELECTRIC POWER STEERING AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NALLEY HYUNDAI (LOCATED AT 7909 MALL PKWY, LITHONIA, GA 30038, (678) 509-824)8 WHERE IT WAS DIAGNOSED THAT THE VALVE GASKET WAS LEAKING AND THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING), BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,700. THE VIN WAS NOT AVAILABLE.