2010 Hyundai Veracruz Complaint Log

on 1/31/26 I replaced battery that was only a little over a year old. on 2/1/26 while driving myself and 2 of my kids to there grandparents we lost power and lights on dash started flickering. I was able to pull over the side barely. I was told by family after explaing what happend that it could be related to the recall. I called Larry H Miller Hyundai Albuquerque and they verified the recall and we set up appointment for 2/5/26. I was able to tow vehicle to the dealership on 2/3/26. I received a call later that day from Martin on why my vehicle was there I explained the issue of loss of power and lights and door locks flickering and I believed it to be related to the recall. I received a text/email with the dealership making recommedations. I refuse them as they were not urgent and not why my vehicle was there. I received a text message 2/4/26 that my vehicle was ready to be picked up and they had ordered the recall parts and was a week out but I was able to pick up. I called mutiple times for 2 weeks to find out more and was never called back. on 2/14/26 I drove to the dealer ship to find out what was going on. I was told they still were waiting for part and when I asked what part they ordered and why I never got a call back I was only told they ordered a "valve kit" which Martin had to call the parts dept becuse my vehicle was not in there current service since they were waiting on parts. I asked what about the alternator and they said since I denied any repairs out side of the recall and the battery was an item I declined they did not test the alternator. I asked why they could not charge it as I expressed to them several times it was a new battery. they never answered me. but they told be they had to charge it to get it in to look at it. I said well doesn't that mean the alternator is bad and it needs to be replaced under the recall. after going back and fourth I ended up taking my vehicle and ended up agian on the side of the road with my daughter.

They should not have closed/completed the prior recall that was open regarding the valve cover gasket leak - oil leaks onto the alternator when can cause the alternator to fail. I went to the dealership last year to get it fixed and even per the dealership, they told me this valve cover leak is going to still be a problem even if fixed. It will leak again - and they are right. It is currently leaking again and possibly causing the alternator to fail.....again. Just this weekend my battery and alternator are failing when I just got them replaced within this past year!

The contact owns a 2010 Hyundai Veracruz. The contact stated that there was a hard knocking sound coming from the engine. While driving 45 MPH, the vehicle lost motive power. The battery power was low. The vehicle was previously taken to the local dealer for TSB Number: 21-01-047H-2. The contact stated that the failure was related to NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) and 14V415000 (Engine and Engine Cooling). The alternator was replaced; however, the failure recurred. The vehicle was taken back to the local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 117,674.

The contact owns a 2010 Hyundai Veracruz. The contact stated that while the vehicle was parked, she observed that the vehicle was leaking brake fluid. The ABS warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2010 Hyundai Veracruz. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with knock sensor failure. The vehicle was repaired; however, the failure recurred shortly afterwards. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.

Driving at approximately 35 mph Check Engine Light came on P0331 Knock Sensor - light was cleared drove 14 miles CEL was back on. Called Hyundai about the code & knock sensor in reference to all the Hyundai models being recalled for the same problem and a warranty extension being granted. Hyundai advised me to take it to a local dealer for diagnosis and pay the fee of course. I did just that. The dealer clear the codes and sent me home. CEL was on again. Car was back at dealer confirmed knock sensor replacement needed. I inquired about extension of warranty on my car. I was told it's not on the list. Called Hyundai back advised of the confirmation of diagnosis just to be informed that my car isn't covered under the extension warranty. We established that already. I asked to be escalated & was given a supervisor who suggested while the problem is being investigated I could ask the dealer to request Goodwill from Hyundai. Denied. Called Hyundai to follow up on my claim, I was advised claim closed my car isn't covered under the extension warranty for the same problem as other models and out of original warranty. Which I already knew. I was trying to find out if my car should be added to the list covered. I was told once the claim is closed it is closed. Hyundai needs to protect the owners of all Hyundai vehicles not just the popular ones. Since they closed my claim that fast. I would love an explanation as to why I was advised to take it to the dealer pay the fee and 25x the price for repair vs an independent shop. This is the 3rd time I've been without my car while it sits at the dealer waiting on parts. I'm left with a large bill, an unsafe engine and no vehicle. Hyundai needs to be held accountable. We shouldn't fear for our safety while driving. Bought in 2011 & it currently has 106,350 miles. Still within the 15 year, 150,000 mile warranty extended to other Hyundai owners whether original or not. I'm the original owner. My vehicle needs to be safe to drive.

On the dashboard and stereo there are no lights when I turn on the cars automatic lights. It seems to be an electrical short. I brought it up to Hyundai because of the recall and they were very unhelpful. I called 15 different Hyundai dealerships in the Los Angeles area asking for a loaner vehicle which none of them were able to provide for me. After I stated I already have an electrical short, they insisted that my car was not effected by the recall. And they would even write a letter to my insurance company stating that my car was not effected by the recall. They told me to continue driving my car like normal. I feel extremely unsafe and not taken care of by the Hyundai team. They continued to push off my concerns. The dealership has confirmed that the recall does effect my VIN number. However, they said there is no way to find out if the electrical short is from the recall or not. So they want to bill me $225 for a diagnosis. They have no inspected it because they will not do so without charging me the $225 which I refuse to pay for because of their recall. The electrical short problem has been an issue since I purchased the car. I asked the dealer I bought it from and he did not know what it was from. Months later I receive this letter in the mail stating there is an important safety recall on my car and Hyundai won’t do anything about it.

The contact owns a 2010 Hyundai Veracruz. The contact stated while driving at approximately 35 MPH, there was an abnormal odor inside the vehicle. The contact stated that the odor was burning oil. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was an oil leak from the T-Joint and that the repair was covered under Manufacturer Recall Number: 197 - Oil Leak on Alternator (Engine and Engine Cooling). The vehicle was repaired; however, the leak recently reoccurred. The contact took the vehicle back to the same dealer who diagnosed the failure and informed the contact that there was oil leaking onto the alternator. The contact was informed that the vehicle was no longer covered under the manufacturer’s recall. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

I received a notice of a recall (23V-651) in September of last year, and Hyundai has not yet fixed the issue. This is the second possibly life-threatening recall on this car since I have owned it, and each time it has taken over six months for a remedy. In addition to risking my life and those of my passengers on a daily basis, because I have been instructed to park outside I have to park the car on the street and risk having it damaged or stolen. Is there any time limit to how long a car manufacturer can neglect fixing a problem like this? 7 months and counting seems excessive.

I have had the same thing happen to me3 TIMES with this Hyundai. It is a 2010 Veracruz. Twice before. it was repaired under the warranty, and then the recall. This time, it left me ON THE ROAD>> DEAD>> WITH NO POWER and NO WARNING. This was EXTREMELY DANGEROUS, and I could have been killed if it had failed while I was turning. I was, thankfully, in a turning lane. I had it towed AGAIN to Hyundai, where they "repaired it" after having my car for 8 days. We traded it BACK to them, because it is too dangerous for me to drive anymore. As I mentioned , it was supposed to have been fixed TWICE before.

MY VEHICLE IS EXPERIENCING AN ISSUE WITH THE WINSHIELD WIPER MOTOR THE MOTOR HAS FAILED AND THE WIPERS DO NOT WORK THERW IS A RECALL I SEEN FOR 2000-2012 HYUNDAI VEHICLES UNFORTUNATELY MY VIN NUMBER IS NOT INCLUDED I SPOKE WITH HYUNDAI AND THEY TOLD MY VIN IS NOT A RECALL DEFECT THAT IT IS A JUST REGULAR PROBLEM THAT NEEDS REPAIRED. i AM VERY HARD PRESSED TO BELIEVE THAT MY YEAR MAKE AND MODEL HAS THIS RECALL JUST NOT MY VIN

Our ESC light comes on occasionally, many times when making a left turn. Then the throttle quits and the car slows down. We had it in the shop 6 times with no repair.

The contact owns a 2010 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure and the vehicle was no longer drivable. Parts distribution disconnect.

2010 HYUNDAI VERACRUZ. CONSUMER WRITES IN REGARD TO SAFETY RECALL NOT BEING COMPLETED DUE TO LACK OF PARTS.

The driver's door handle does not work. The buckle assembly for the driver's seat belt has a stuck button and no longer works properly.

The contact owns a 2010 Hyundai Veracruz. The contact received NHTSA Campaign Number 20V705000 (Engine and Engine Cooling).The contact stated that while driving, the battery warning light was illuminated. There was an abnormal smoke odor and also a burning rubber odor. The vehicle was taken to an independent mechanic who informed him that oil was leaking into the engine and onto the alternator. The contact called the local dealer and was informed that the mechanic was unable to repair the vehicle until May 2022. The manufacturer was not contacted and informed of the failure. The approximate failure mileage was 148,000.

The contact owns a 2010 Hyundai Veracruz. The contact had received a recall notification for NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the dealer informed the contact that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and informed the contact that parts for the recall repair were not yet available. The contact had not experienced a failure. VIN tool showed no unrepaired recalls associated with the VIN.

The contact owns a 2010 Hyundai Veracruz. The contact stated that the front valve cover gasket was replaced by the dealer under NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, four months later, he noticed that oil was leaking underneath the vehicle. The vehicle was taken to the dealer, where it was diagnosed that oil was leaking from the rear valve cover gasket. The dealer informed the contact that the recall was specifically for the front valve cover gasket replacement and he would be responsible for the cost of the repair of the rear valve cover gasket. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 127,000.

While driving to work today on 1/21/2022 my vehicle was traveling at about 35 mile per hours when it suddenly began to slow and was unresponsive to my effort to maintain speed, and then several dashboard warning lights including the check engine light, charging system light, seatbelt light, and then the car began to have a loss of power and stalled. I did have my alternator and battery replaced in February of 2021 when this happened previously. Then I received a notice of NHTSA recall 20V705000 and had the remedy repaired completed in August 2022. I did attempt to have Hyundai USA reimburse me for my alternator repair and a previous repair I paid for related to the fault valve covers gaskets, but they refused my request for reimbursement. Now the problems and potential hazard remains. Thank you.

The contact owns a 2010 Hyundai Veracruz. The contact received a recall notification for NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair and found oil leaking on alt. The manufacturer was notified of the issue. The part was not available for repair. The contact had not experienced a failure. Parts distribution disconnect. Power failed while driving at 35mph on 7/21.

The contact owns a 2010 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) which stated that vehicle owners would receive another letter when parts were available. After several months, the vehicle was taken for an oil change and the mechanic informed her that oil had leaked all over the engine compartment and the alternator. The contact was able to drive back to the residence and then the vehicle was taken to the local dealer to be diagnosed. The contact was informed that the alternator needed to be replaced; however, the part was not yet available. The vehicle was not repaired. Several days later while driving at an undisclosed speed, several unknown warning lights illuminated and the vehicle lost motive power and stalled. The contact was unable to restart the vehicle and the vehicle was towed to the local dealer. The contact was informed that parts were still not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 149,000. The VIN was not available. Consumer stated no one had a solution car actually broke down while driving on Tuesday, February 15. Corporate had no solution. Consumer was told by National Consumer Affairs to work with dealer and see if they can possibly some aftermarket parts.

The contact owns a 2010 Hyundai Veracruz. The contact stated that there was an abnormal odor of oil detected. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who confirmed that parts were not available. The vehicle was inspected, and the contact was informed that a second part of repair would be required. The vehicle was not repaired. The contact was informed that the parts were backordered until 2022. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 135,000. Parts distribution disconnect.

Hyundai has had this recall #197 open since 2014 and still does not have a solution? I just got another letter on 7-22-21 saying the same thing that they have been saying for seven years with zero resolution yet in place. I finally took the time to read the other complaints about electrical problems and the car seizing up nd being dead and this is exactly what is happening to my 2010 Hyundai Veracruz as I write this. How can this ongoing problem not be addressed and fixed by Hyundai for over 7 years now! What is the NHTSA doing about this? I now am looking at a seriously expensive repair for this problem because Hyundai simply is ignoring all of the complaints about this dangerous situation. The local dealerships I call don't want to touch it until the remedy is available or want us to pay for it and try and recover the cost later. This is unacceptable and I want to know what this government agency NHTSA is doing about it. Hyundai customer service is of no real help. They just advise to get it fixed and hope for a remedy later, but this type of problem is truly dangerous and I do not want my family put in jeopardy of an accident due to the car going dead as it has done twice so far at my home. Please make Hyundai solve this problem now and actively reach out to the owners of these vehicles with a solution that will cost nothing to the owners. I am on social security and cannot afford to put out approximately $1,000 and hope to get it back someday from Hyundai. I feel Hyundai is allowing this problem to go on due to not wanting to spend the money to fix this problem while they hope that it just goes away. Please do something NOW!!!

The contact owns a 2010 Hyundai Veracruz. The contact stated that while driving at 30-40 MPH, the vehicle inadvertently stalled. The contact was unsure whether there were warning lights illuminated. The contact pulled into the parking lot of his workplace and parked the vehicle. The vehicle was towed to an independent mechanic who diagnosed that the alternator needed to be replaced. The contact stated that the vehicle was repaired. The contact stated that sometime after the repair, the vehicle would make abnormal rattling sounds while driving. The contact received a recall notification for NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) and the vehicle was taken to the dealer for the recall repair. The dealer diagnosed that the alternator and the valve cover gasket needed to be replaced; however, the dealer informed the contact that the parts for the recall repair were not yet available. The dealer advised the contact that the vehicle was unsafe to drive. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The contact had been awaiting a call back from the manufacturer. The vehicle was not repaired. The approximate failure mileage was 148,000. Parts distribution disconnect.

This vehicle has had multiple problems with the valve cover gasket since we purchased it. In 2015 we had the alternator and valve cover gasket replaced per the recall. The next year in 2016 we had to replace the alternator and valve cover gasket AGAIN, as the gasket was again leaking. In November of 2020 Hyundai admitted they were aware there was still problems with some gaskets, including with our car as we received a notice in the mail about a pending recall. In the last 7 months I have received 3 notices, but they all say that no repair has been implemented as of this time. This week we had to take our car in for the yearly required inspections in PA, and again our gasket is leaking. To pass inspection we had to replace it again, for the 3rd time. I called Hyundai and was told that I should have it done and submit my receipt for reimbursement because as of now there still is no fix. It is unimaginable to me that a company as big as Hyundai can be aware of a problem like this for more than 6 years and not come up with a permanent fix.

The contact owns a 2010 Hyundai Veracruz. The contact stated while driving 32 mph, the vehicle stalled. The contact stated that the battery warning light was illuminated. The vehicle was towed back to the contact's residence where an independent mechanic arrived to inspect the vehicle. The vehicle was diagnosed with a battery and the alternator needing to be replaced. The battery was replaced however, the failure occurred. The contact was relating the failure to NHTSA campaign number: 20V705000 (Engine and Engine Cooling). The manufacturer had not been informed of the failure. The failure mileage was approximately 206,000.

manufacture has not come up with a fix for current recall. they are taking to long. have sent out the same recall letters 3 times. car shut off when turning lost all power to car had almost no control, oil is dripping onto alternator from valve cover leak.

The contact owns a 2010 Hyundai Veracruz. The contact stated while driving 35-40 mph, the vehicle loss motive power and the brakes and steering wheel became firm. The battery and check engine warning lights were illuminated. The contact performed a self-diagnosis as an alternator failure. The contact stated that the alternator was covered in oil. The dealer was made aware of the failure and informed the contact that there was a recall with NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) associated with the VIN. The contact was informed that the vehicle needed to be taken to the dealer for diagnosis. The contact was informed that the diagnostic result needed to be sent to the manufacturer for repair approval. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact to take the vehicle to the dealer to be diagnosed. The failure mileage was 127,653.

The contact owns a 2010 Hyundai Veracruz. The contact received notification of NHTSA Campaign number: 20V705000 (ENGINE AND ENGINE COOLING) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts Distribution Disconnect.

2010 HYUNDAI VERACRUZ. CONSUMER WRITES REGARDING OIL LEAK ON ALTERNATOR SAFETY RECALL. *LD THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE RECALL REPAIR. *JS

ON 4/23/21, I WENT TO START THE VEHICLE (WHICH IS OUR ONLY VEHICLE TO TRANSPORT OUR CHILDREN), BUT IT DID NOT START AS IF THE BATTERY WAS DEAD. MY HUSBAND TRIED TO JUMP THE VEHICLE, BUT IT DIED AS SOON AS JUMPER PACK WAS TAKEN OFF. LATER THAT DAY, MY BABY BECAME VERY ILL AND WE HAD TO GO TO URGENT CARE. MY HUSBAND ONLY HAS A WORK VAN THAT DOES NOT HAVE SEATS TO TRANSPORT PASSENGERS, SO HE PUT THE CAR ON A CHARGER FOR A BIT AND THE CAR STARTED. WHILE ON THE HIGHWAY, THE VEHICLE SUDDENLY LOST POWER, BUT WE WERE ABLE TO COAST OFF THE HIGHWAY ONTO AN EXIT. WE JUMPED THE CAR WITH A JUMPER PACK AND MADE IT TO THE URGENT CARE. ON THE WAY HOME, WE WERE ABLE TO JUMP THE CAR WITH THE JUMPER PACK TO GET IT STARTED, BUT THE VEHICLE ONCE AGAIN LOST POWER ON THE HIGHWAY. WE THEN TRIED TO STAY OFF THE HIGHWAY, BUT THE VEHICLE KEPT LOSING POWER AND WE HAD TO JUMP IT EVERY TIME WE HAD TO STOP, WHICH LEFT US BLOCKING TRAFFIC MULTIPLE TIMES. WE WERE ABLE TO JUMP THE CAR AND GET IT INTO A PARKING LOT, BUT THE CAR WOULD NOT START WITH A JUMP AFTER THAT. WE HAD TO LEAVE THE VEHICLE IN A PARKING LOT FROM 4/23/21 UNTIL 4/25/21, WHEN MY HUSBAND WAS ABLE TO USE HIS WORK VAN AND A CAR TRAILER TO TOW THE CAR TO THE HYUNDAI DEALERSHIP. HE LOOKED AT THE CAR WHEN HE DROPPED IT OFF AND THE ALTERNATOR WAS COVERED IN OIL, WHICH CAUSED IT TO GO OUT SUDDENLY. THERE IS A CURRENT HYUNDAI RECALL ON THE CAR OVER THE ISSUE, BUT THERE IS NO FIX. THE DEALERSHIP SAID WE HAVE TO PAY FOR REPAIRS OUT OF POCKET AND HOPEFULLY GET REIMBURSED LATER. THIS IS A LARGE UNEXPECTED EXPENSE WHEN WE ARE ALREADY DEALING WITH EMPLOYMENT ISSUES RELATED TO COVID-19. THANKFULLY, NO ONE WAS INJURED OVER THIS MAJOR SAFETY ISSUE WHILE LOSING POWER ON THE HIGHWAY AND CITY STREETS. MANUFACTURER RECALL NUMBER 197 NHTSA RECALL NUMBER 20V705000 PER NHTSA.GOV WEBSITE

- Oil leaks causing harm to the function of the car. Yes, available for inspection. - The safety of our family was put at risk since we were left stranded at the airport on a late, hot Sunday with a broken car, & a two year old. -The vehicle was inspected by our car shop at C & R, Tire: 602-493-5258 17434 N Cave Creek Rd, Phoenix, AZ - The problem has been confirmed by the the important safety recalls we have received in the mail regarding Oil Leak on Alternator. - All maintenance up to date. Hello, My husband and I bought a 2010 Hyunday, Veracruz in 2018 before the arrival of our first son. It has been our first family car. Last year we began to receive important safety recall notices (three total). We didn't think anything of it since the vehicle was working just fine and we keep up to date with the maintenance of the vehicle. But then in the Fall of 2020 our car troubles began relating to oil leaks. I called the Hyundai dealership for help and was turned away, saying "there was no current remedy".  Our first bill came out to over $1,200 this past Fall (2020). It was a significant amount of money but we were hopeful that the issues had been resolved at C & R tire shop. Less than 6 months later we were at our car shop again due to oil issues and having to make another significant payment of $1,560.17 on 3/02/2021. At this point we felt very discouraged but once again were hopeful that the car would run well after that. However, we were wrong.  On Sunday, April 11th our family of three: My husband, two-year-old son, and I went to the airport to pick up a friend. While we were waiting for her arrival all of the lights in our dashboard lit up, the car died, and we were left stranded at the airport with no A/C and no way to get home. I ended up having to take an Uber with my son home and my husband spent hours at the airport trying to find a toe truck on a hot Sunday evening.  After finding no remedy, we changed the alternator ourselves and problem is solved.

TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER TO BE CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

The contact owns a 2010 Hyundai Veracruz. The contact stated that the vehicle had experienced an engine oil leak. The contact stated that the engine oil leaked onto the alternator and caused the alternator to fail. The vehicle was taken to the dealer and repaired under NHTSA Campaign Number: 14V415000 (Engine and Engine Cooling); however, the failure reoccurred. The vehicle was taken back to the dealer, who informed the contact that recall repairs were completed one-time free of charge. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.

TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. BRANDON HYUNDAI (9915 E. ADAMO DR, TAMPA, FL 33619, (813) 628-5555) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 148,147. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO FORTH MILL HYUNDAI (805 GOLD HILL ROAD, FORT MILL, SC 29708, (855)548-7540 TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE REPAIR FAILED TO FIX THE VEHICLE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE SEAT BELT WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE BATTERY WAS REPLACED. THE VEHICLE WAS INSPECTED BY THREE INDEPENDENT MECHANICS. THE CONTACT WAS INFORMED THAT ENGINE OIL HAD LEAKED ONTO THE ALTERNATOR. THE CONTACT STATED THAT THE VEHICLE STALLED AFTER THE BATTERY WAS REPLACED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER TO BE INSPECTED. THE MECHANIC WAS UNABLE TO FIND AN ISSUE WITH THE ALTERNATOR. THE MECHANIC CLEANED THE COILS AND REPLACED THE GASKETS HOWEVER, THE REPAIR FAILED TO FIX THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 222,978.

TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT WHILE DRIVING, HE DETECTED A BURNING OIL ODOR. THE CONTACT INSPECTED THE ENGINE COMPARTMENT, AND SAW OIL LEAKING ONTO THE ALTERNATOR. THE VEHICLE WAS TAKEN TO CAPITAL HYUNDAI MONTGOMERY SERVICE CENTER (2820 EASTERN BLVD, MONTGOMERY, AL 36116) AND WAS DIAGNOSED AS A VALVE COVER GASKET FAILURE, HOWEVER, THE DEALER INFORMED THE CONTACT THAT PARTS WERE NOT AVAILABLE FOR THE REPAIR AND HE WILL BE CONTACTED ONCE PARTS WERE AVAILABLE. THE DEALER ALSO EMAILED THE MANUFACTURER PICTURES OF THE OIL LEAK ON THE ALTERNATOR AND THE DIAGNOSTIC FAILURE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 141,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO STIVERS HYUNDAI (101 NEWLAND RD, COLUMBIA, SC 29229, (803) 788-6800) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH MERGING ONTO INTERSTATE WHEN THE LIGHTS BEGAN TO FLICKER, THE WINDSHIELD WIPERS CEASED, AND THE HEADLAMPS SUDDENLY SHUT-OFF. THE CONTACT STATED THAT THE HEADLAMPS ILLUMINATED AND WORK AS DESIGNED. THE CONTACT WENT TO A LOCAL GAS STATION HOWEVER, WHILE ATTEMPTING TO DRIVE THE VEHICLE THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TOWED TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THERE WAS OIL LEAKING ONTO THE ALTERNATOR CAUSING THE BATTERY TO NOT BE CHARGED CORRECTLY. THE APPROXIMATE FAILURE MILEAGE WAS 154,925. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2010 HYUNDAI VERACRUZ. CONSUMER WRITES IN REGARDS TO INOPERATIVE CHARGING SYSTEM. *LD THE CONSUMER REQUESTED TO BE REIMBURSED THE FOR THE COST OF REPAIRS DUE TO THERE BEING A RECALL ISSUED. *JS

The contact owns a 2010 Hyundai Veracruz. The contact stated that while operating the vehicle, the engine suddenly started to fail while the vehicle jerked and hesitated. The vehicle was able to be driven to the local dealer who indicated that engine oil had leaked onto the alternator and the alternator needed to be replaced. The vehicle was repaired however, the failure later recurred. The contact indicated that the vehicle was later serviced under NHTSA Campaign Number: 14V415000 (Engine and Engine Cooling). The manufacturer was also notified of the failure. The failure mileage was 131,000.

SAFETY RECALL 121 OCCURRED SEVERAL YEARS AGO - BUT IT IS RELATED TO MORE RECENT HYUNDAI RECALL #197. THIS IS A PROBLEM WITH AN OIL LEAK ON ALTERNATOR, BOTH OF WHICH HAVE OCCURRED ON MY HYUNDAI VERACRUZ. I HAD TO HAVE THE ISSUES CORRECTED AND PARTS REPLACED AT CONSIDERABLE EXPENSE. SO I FILED A CLAIM FOR REIMBURSEMENT WITH HYUNDAI BACK IN JANUARY, 2021 -- CASE #17645814. THIS CLAIM HAS BEEN DELAYED EXCESSIVELY AND MY FOLLOW-UP ATTEMPTS TO CONTACT HYUNDAI HAVE BEEN IGNORED!

The contact owns a 2010 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the valve cover gasket was leaking oil. The approximate failure mileage was 140,000. Parts distribution disconnect.

The contact owns a 2010 Hyundai Veracruz. The contact stated while driving 60 mph, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that engine oil had leaked onto the alternator and the alternator needed to be replaced. The alternator was replaced but failed to fix the failure. The contact inspected the vehicle and became aware that oil was still leaking onto the alternator. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was 160,000.

TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED WHILE DRIVING AT 25 MPH, WHEN THE VEHICLE BEGAN TO STALL AND MULTIPLE UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HER RESIDENCE. THE CONTACT STATED SHORTLY AFTER SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 ( ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO MITCHELL HYUNDAI (1600 E PARK AVE, ENTERPRISE, AL 36330; (334) 650-6768) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 153,418. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

The contact owns a 2010 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact stated that there was an oil leak coming from the engine. Parts distribution disconnect. The failure mileage was unknown.

ONE OR TWO YEARS AGO THE PLASTIC DRIVER DOOR INSIDE DOOR HANDLE BROKE OFF. THIS WEEK THE PLASTIC PASSENGER FRONT INSIDE DOOR HANDLE BROKE. NOT GOOD. IF THERE WAS A WRECK AND YOU NEEDED TO GET OUT OF THE CAR AND THE DOOR HANDLE BREAKS YOU COULD BE IN A WORLD OF TROUBLE! I DON'T THINK DOOR HANDLES SHOULD BREAK!! I HAVE THE PASSENGER BROKEN DOOR HANDLE.

FOR THE 2ND TIME AFTER PER HYUNDAI A PREVIOUSLY RECALLED ISSUE WAS REPAIRED, MY ALTERNATOR FAILED WHILE DRIVING ON A INTERSTATE HIGHWAY. THE PREVIOUS RECALL IS NUMBER: 14V415000. WHEN THE VEHICLE STALLED LEAVING ME STRANDED AND UPON INSPECTION UNDER THE HOOD, THE ALTERNATOR WHICH WAS REPLACE ONLY 3 YEARS AGO WHEN THIS LAST HAPPENED AND PER HYUNDAI AGAIN 2 YEARS BEFORE THAT FOR THE RECALL, WAS COMPLETELY COVERED IN OIL AS IF THE RECALL WAS NEVER DONE EVEN THOUGH THEY SAY IT WAS. (3 ALTERNATORS COVERED IN OIL FOR A VEHICLE THAT IS ONLY 10 YEARS OLD). THIS ISSUE CAME OUT OF NO WHERE AND AGAIN LEFT ME STRANDED. IT THE RECALL WAS ACTUALLY COMPLETED I BELIEVE THE GASKET/SEAL THAT WAS REPLACED IS FAULTY.

The contact owns a 2010 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle shut down and was towed to a certified mechanic. The battery was replaced however, shortly after, the alternator failed the vehicle was towed back to the same mechanic and the alternator was replaced. The contact took the vehicle to the dealer and the dealer declined to assist because the contact had the vehicle towed and repaired by an independent mechanic. The approximate failure mileage was 85,000. Parts distribution disconnect.

TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE LEAKED OIL CAUSING THE VEHICLE TO STALL. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO BERT OGDEN HYUNDAI (8621 W EXPY 83, HARLINGEN, TX 78552) WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOUR TIMES HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE ISSUE WAS RELATED TO A RECALL AND THAT A REMEDY WAS BEING FORMULATED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT ENGINE OIL LEAKED FROM THE OIL PAN UNTO THE ALTERNATOR, AND THAT THE OIL PAN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 192,000.