2018 Infiniti QX60

The contact owns a 2018 Infiniti QX60. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed with major internal engine failure. The dealer determined that the engine needed to be replaced. The vehicle was not repaired because the warranty had expired the same day that the vehicle was towed to the dealer for the diagnostic test. The manufacturer was notified of the failure and offered to partially cover the repair. The failure mileage was 101,000.

1. Airbags and seatbelt lights: The vehicle airbags light and seatbelt lights keeps flashing and after taking it to the dealer, they keep suggesting buying a new passenger seat assembly coasting thousands of dollars. Many similar complaints online with no resolutions or temporary solutions by the dealers. 2. CVT transmission problem: Vehicle jerking, and hesitating when driving. Vehicle also struggling to find the right amount of power. Dealer installed new transmission for free under extended manufacturer warranty. Problem is still there and has gotten worse. Struggling to accelerate or even lose power. Vehicle not in a drivable state with significant safety issue. Dealer insists there is nothing wrong after 3 subsequent visits after the first transmission installation. Vehicle pretty much totaled due to main component failure.

While driving, the vehicle often brakes and accelerates without my control. I've reported this issue before. My brakes are fine, according to the vehicle status.

The contact owns a 2018 Infiniti QX60. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the timing chain had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 65,000.

The power steering seems to lock up on me when making a turn from a complete stop to turning on to a busy highway or street. It is very unsafe. I have seen this same issue on multiple complaint boards online. Below are some links. I am having the exact same issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle is accelerating and braking randomly without my control.

The rear differential is messed up on this truck, and there is grinding noise - when i turn left or right, and there,s a whinning noise while driving, and also black fluid drips from in between the oil pan, and transmission and hissing sound when turned on..

Check engine light came on, poor idling and start up. Infiniti replaced pvc hose that was cracked, electical seat warmer issue was fixed, dvd electrical issue was denied under the claim warranty, and some sensors were replaced due to codes of lean fuel, and the technician noticed a ticking noise. The dealership told us to pick the car up, drive it and put more miles on it and bring it back in to file another claim for the ticking sound. Returned to file new claim and was told the engine needed to be replaced or timing chain should be replaced due to sludge in the engine even with proper maintenance [records submitted to dealership for warranty claim which was denied]. Passanger seat warmer had also gone out since our last visit, so they're fixing that electrical issue as well. [We were denied for driver side electical window repairs, as they said components were "only loose"]. We purchased the Elite Protection Plan that should have covered all issues but they are denying the claim. Main concern is the engine as there are multiple forums and social media groups that are complaining of the engine sludge issue on new or certified Infiniti or Nissan vehicles with the same engines. Most owners are providing service/maintenance records and still being denied engine repair or replacement under warranty. These engines need to be recalled and consumers need to be compensated for their time and repairs.

Car is slipping and have had CV joints checked, fluids replaced. Was told it was the differential coupling. Looked it up and many, many others are having the same issue. This is a safety concern because the transmission is slipping on these cars when they get to 50,000+ miles.

Check Engine light came on. Diagnosis revealed timing chain needs to be replaced. Mileage is past the warranty but years is not past the warranty. Repair comes just a couple of months after gear shift locked up and full gear shift assembly had to be replaced.

Malfunction of Power Train from 2018 Infiniti QX60. On July 19th, I visited Infiniti of Beachwood due to engine error light (error code P0776, CVT tranmission malfunction) of 2018 Infiniti QX60 (VIN: 5N1DL0MN0JC533475, mileage 79600). Infiniti dealer service at beachwood asked me wait untill they receive transmission warranty approval from their regional Headquarter. During last 3 weeks, I called more than 20 times but warranty service was still not approved, and on 7th August Infiniti Service manager asked me to bring the car back regardless of driver's safety with mal-functioning transmission when I complained by phone. According to Court Quality Action on March 29th 2022, CVT Warranty of 2015-2018 Infiniti QX60, effective from June 1st 2022, was extended to 96th months/94,000 miles from 72 months/70,000 miles, therefore Infiniti should approve and provide warranty service immediately without approval pending on this. However, Infiniti does not respect Court decision of transmission warranty, nor does not provide warranty service properly timely either including irresponsible attitude of service employees as well. I want Infiniti USA to follow up the court decision of transmission warranty coverage of transmission to be applied immediately to replace it.

The contact owns a 2018 Infiniti QX60. The contact stated that upon attempting to start the vehicle, he heard an abnormal sound coming from the engine compartment. The vehicle failed to start. After calling Roadside Assistance, all attempts to jumpstart the vehicle failed. The check engine warning light was illuminated on the instrument panel. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 154,000.

I was doing around 60 mph when a guy to my right did an illegal u turn right in front of my car. The front of my car hit the driver side of his car. There was extensive damage to the front end of my car but my air bags did not go off.

Since my car had about 45000 miles on the odometer, it has been producing a thick white smoke, not only upon starting the car from a cold start, but also after longer distance trips over 30 miles. After having taken it to the dealership multiple times, their response has been that they cannot recreate the problem and most likely it is from engine sludge due to not maintaining the regular oil change schedule. After having shown the dealership the timely maintanence schedule I had performed on the car over the years, they continued to claim that there is no problem with the car. After the standard warranty had run out one year later and upon taking it to the dealership they claim that I need to replace the head gasket and it would cost me $3500. In addition to the avoidance game they played over that year, in my opinion they were simply pushing back the maintenance until the warranty ran out. This is a common problem with this specific car and the low mileage and I know of at least one more family experiencing this problem. There needs to be a thorough investigation on not only the problem with the engine of this car, but the potential of unscrupulous business practices of the dealerships.

The windshield wipers quick working while in a rainstorm, more than once. They will stall out and then start again with up to a minute in between. The vehicle can be inspected before repairs. The safety of everyone in and outside the vehicle is compromised significantly, with visibility while driving on all roads and freeways. The vehicle is going into the dealer and there is a current recall affecting this vehicle. just not my VIN. No other inspections at this time. No warning signals of any kind. I am completely scared to drive it as it rains here often. The closest dealer is an hour away and I will have to drive it there. It has happened multiple times.

The contact owns a 2018 Infiniti QX60. The contact stated that while driving 40 MPH or at slower speeds, the All-Wheel Drive (AWD) failed to function as designed, causing the passenger’s side rear tire to spin. The contact stated that the vehicle was hesitating while attempting to accelerate. There were no warning lights illuminated. The contact took the vehicle to the dealer and was informed that the rear-end electric coupling needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure however, the vehicle was not covered under recall or TSB. The approximate failure mileage was 94,000.

The contact owns a 2018 Infiniti QX60. The contact stated while driving 25 MPH and making a left turn, the contact stated that the rear of the vehicle was vibrating and shuddering. The contact stated that the vehicle failed to accelerate as needed. The vehicle was taken to the dealer and the contact stated that rear electric coupling needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and a case was filed. The failure mileage was 92,000.

To whom this may concern.My vehicle middle console is completely out.My Radio no longer powers on.The A/C runs continuously however I’m unable to control any functions including my defrosts.therefore as the weather is getting colder I’m not able to activate the defrost so my front window fogs up clearing my view I’m able to utilize my wipers wisely.Last for not least my ABS Air bag light comes on and then continues to flash throughout my commutes.I’m not understanding why am I being told that I’ll be the one responsible for the bill..This situation was and clearly is nothing to do with my actions.

The contact owns a 2018 Infiniti QX60. The contact stated while driving 40 MPH, he heard an abnormal sound. The contact stated no warning light was illuminated. The contact was able to park at a nearby parking lot and noticed that the sunroof panel had shattered. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not repaired. The contact then towed the vehicle to Infiniti at HGreg Monrovia (821 E Central Ave, Monrovia, CA 91016: (626) 275-1385) and was informed that the sunroof panel had to be impacted with an object to shatter. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 61,000. The sunroof of my vehicle exploded while driving on the 105 freeway from the airport area in Los Angeles.. I also just found out there is a class action Law Suit. This was extremely dangerous. My life was at risk and order drivers on the freeway. Please don't let Infinity get away with murder. Sunroof on the vehicle exploded while driving on the 105 freeway from the airport area in Los Angeles.. Consumer also found out there is a class action Law Suit.

I purchased my 2018 QX60 in 2021 at Competition Infiniti as a certified pre-own vehicle. I soon began to hear a rattling noise and the steering wheel would vibrate a little. I brought the vehicle back to the dealer several times with this complain and they keep telling me that their is nothing that the can do for me because that’s the way the vehicle is built. The noise as I was told is common in QX60 models and that I’m not the only person that has complained about it. I told him that I don’t expect for a $30,000+ Luxury vehicle to sound that. They also explained to me that it was something that was built in the vehicle to help with fuel efficiency. I think he called it a Droner or something like that. I love the look my vehicle but I hate driving my vehicle because of this noise. I filed a complaint with Infiniti consumer service as well, who instruct me to have the fail inspected by another Infiniti dealer to make sure the dealer is not refusing to fix the problem. I am disgusted that a vehicle that I purchased at an Infiniti dealer is sounding like this. If you can provide any help in this matter, it would be greatly appreciated.