Infiniti · QX60 · 2020
1
Recall
22
Complaints
5/5
Safety Rating
The 2020 Infiniti QX60 has 1 recall and 22 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: power train (3 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
The 2020 Infiniti QX60 page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is power train with 3 reported complaints.
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
17.4% rollover risk in single-vehicle crash
Safety Features
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
Remedy Status
Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.
I am submitting this formal safety defect complaint regarding a serious and life-threatening incident involving my 2020 Infiniti QX60. While traveling at approximately 60 miles per hour on a public highway, the vehicle’s hood suddenly and violently flew fully open without warning...
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I have a 2020 Infiniti QX60. While driving on the interstate I75 the check engine light came on and the car lost power. This was very dangerous as it could have caused a very serious accident. Had to have car towed to dealership. Was told that the transmission needed to be repla...
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I was driving my vehicle and as I was making a turn lost power and almost got struct by a vehicle coming from the other direction I regained power and immediately called Infiniti dealership and spoke to service advisor to have vehicle inspected I recently had the cvt transmissio...
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Odometer Fraud. The contact purchased a 2020 Infiniti QX60. The contact discovered a mileage discrepancy after the purchase. Additionally, the transmission was jerking while the vehicle was being driven. The vehicle was a dealer sale. At the time of purchase, the mileage was 46,0...
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2020 infinity qx 60 Bought car used in 2024 with 80,000. There is a hesitation when accelerating and sometimes seems to want to die when idling. There is also a knocking sound at times when accelerating. At times I feel transmission skips. When turning right or left or reversin...
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My engine is making a knocking noise and wants to stall sometimes. Some other Nissan engines have recalls and I feel like it should include this engine. This is a 2020 and I still owe a lot of money. I should not be having major engine issues. Please look at this engine with the ...
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There are two problems we have had for many miles. 1. CVT- completely gone at 120K miles but we have had problems almost from the beginning (lease then bought). We were told by the Infiniti dealership they couldn't find anything (30-40K miles approximately) so we let it go thinki...
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The contact owns a 2020 Infiniti QX60. The contact stated that while driving on the highway at 65 MPH, the sunroof glass shattered without impact. The vehicle was taken to a local dealer where the vehicle was inspected, and the contact was informed that there was no cause for the...
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I was driving at approximately 40 mph in clear weather on a familiar straight asphalt roadway in our community. I suddenly heard a loud blast. I thought it was an explosion near the roadway. I was terrified, so I immediately pulled over into a supermarket parking lot. There was a...
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The contact owns a 2020 Infinity QX60. The contact stated while driving at undisclosed speeds, there was an abnormal knocking sound coming from the vehicle. The contact stated that the sound was more evident while turning to the left or the right. There were no warning lights ill...
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Showing 10 recent complaints from 22 total
View Full Complaint LogThe strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2020 Infiniti models. That sequence helps separate one-off year spikes from broader make-wide patterns.
The 2020 Infiniti QX60 has 1 recall recorded by NHTSA.
NHTSA has received 22 owner-reported complaints for the 2020 Infiniti QX60.
The 2020 Infiniti QX60 received an overall safety rating of 5 out of 5 stars from NHTSA.
The most commonly reported complaint categories for the 2020 Infiniti QX60 are power train (3 reports), unknown or other (2 reports), unknown or other,visibility/wiper (1 reports).
Yes. NHTSA has 1 recall on record for the 2020 Infiniti QX60. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.