Infiniti · QX50 · 2020
2020 Infiniti QX50
2
Recalls
30
Complaints
5/5
Safety Rating
The 2020 Infiniti QX50 has 2 recalls and 30 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: engine (11 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
Research Context
The 2020 Infiniti QX50 page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is engine with 11 reported complaints.
Best Research Moves
- Use the complaint log to understand what owners were actually reporting instead of relying only on the raw complaint total.
- Review the recall section even if the total is smaller, because a limited number of recalls can still point to meaningful safety actions.
- This page is primarily a complaints-and-recalls research surface, so compare nearby model years before treating the complaint total as a standalone verdict.
Key Takeaways
- The 2020 Infiniti QX50 currently shows 2 NHTSA recalls listed on this page and 30 owner-reported complaints.
- This page currently shows no linked NHTSA investigations.
- This page reflects complaint volume, recall history, and NHTSA test data, but it does not diagnose causes or rank reliability by itself.
- Safety data currently shows 5/5 overall NHTSA safety rating.
- The most frequently reported complaint categories on this page are engine (11), engine and engine cooling (4), forward collision avoidance (2).
- Vehicle
- 2020 Infiniti QX50
- Recalls
- 2
- Complaints
- 30
- Safety Rating
- 5/5
How to Interpret This Page
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
NHTSA Crash Test Performance
Frontal Crash Test
Side Crash Test
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
15.5% rollover risk in single-vehicle crash
Safety Features
ESC: StandardForward Collision Warning: StandardLane Departure Warning: Standard
Recall Notices
NHTSANHTSA ID: 25V437000June 27, 2025
ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.
Remedy Status
Dealers will reprogram the engine control module (ECM) software, free of charge. Owner letters were mailed April 8, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25A8/A9 and R25B1/B2.
NHTSA ID: 21V025000January 26, 2021
TIRES
Nissan North America, Inc. (INFINITI) is recalling certain 2020 INFINITI QX50 vehicles. The text of the Tire and Loading Information placard, including the tire size and loading capacity, may be illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Remedy Status
INFINITI will notify owners, and dealers will inspect the legibility of and, as necessary, replaced the placard, free of charge. The recall began March 17, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. Infiniti's number for this recall is PC788.
Owner Complaints
30 totalENGINE AND ENGINE COOLING
Feb 4, 2026
The contact owns a 2020 Infiniti QX50. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling). The local dealer was contacted to schedule an appointment, and it was confirmed that parts were not yet available. The vehicle was not diagnos...
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ENGINE
Feb 2, 2026
RECIEVE 5 RECALL NOTICE BUT DEALER WILL NOT LOOK INTO THE RECALL. DEALER IS INFINITI OF FIFE IN TACOMA WASHINGTON. MY CONCERN IS THAT THE VEHICLE BREAKDOWN AND THEY SAID IT'S NORMAL WEAR AND TEAR HOW CAN I PROVE THAT.
ENGINE
Jan 19, 2026
Received safety recall August 22, 2025. Still no remedy or communication. Recall data was refreshed January 19, 2026 reports unrepaired recall with no remedy plan. Is this a continuing safety risk?
POWER TRAIN,ENGINE
Jan 19, 2026
I am a [XXX] woman who purchased my first vehicle on December 6, 2024, with 43,000 miles. I have driven fewer than 20,000 miles since purchase, and the vehicle currently has approximately 62,000 miles. Until January 19, 2026, I experienced no issues. I have properly maintained ...
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ENGINE
Jan 13, 2026
VEHICLE : IMNFINITI QX50 YEAR: 2020 LOCATION : PUERTO RICO My Infiniti QX50 has an active engine recall by VIN In 2023 the Infiniti dealer in San Juan PR documented oil sludge in the engine and performed and engine flush and internal treatment . The vehicle was returned to...
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ENGINE AND ENGINE COOLING
Dec 18, 2025
The contact owns a 2020 Infiniti QX50. The contact stated that the vehicle was repaired under NHTSA Campaign: 25V437000 (Engine and Engine Cooling) however, other failures occurred. The contact stated that after the vehicle was dropped off by the local dealer, the front passenger...
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ENGINE
Dec 16, 2025
I received notification from Infiniti there was a recall for engines failing in the model I drive. I promptly took my vehicle to the dealership, and they confirmed there is metal shavings engine and Infiniti refused to replace the engine. An independent review was done by Infin...
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ENGINE
Nov 21, 2025
About 3 months ago I took my car to be inspected for recall Infinity Dealership stated the drained oil and dropped oil pan and inspected for debris on bottom on oil pan however manufacturer has stated engine beating failure happens progressively not all of a sudden I believe the ...
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ENGINE
Nov 18, 2025
Crest Infiniti staff, including Service Rep Trevor and Manager Randy Nadors, misrepresented Recall 25V437 as "not a safety recall" and claimed repairs were stopped until year-end. This contradicts NHTSA"s designation of 25V437 as a serious safety recall and Infiniti Corporate's c...
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POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Oct 16, 2025
Infiniti has acknowledged that certain vehicles equipped with this engine may experience bearing failures caused by a manufacturing defect affecting the main, A-, C-, and L-link bearings. These defects can result in engine damage or complete engine failure, as outlined in Infinit...
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Showing 10 recent complaints from 30 total
View Full Complaint LogCompare Related Vehicles
Why Compare These Pages
The strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2020 Infiniti models. That sequence helps separate one-off year spikes from broader make-wide patterns.
More Infiniti QX50 Years
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Frequently Asked Questions
How many recalls does the 2020 Infiniti QX50 have?
The 2020 Infiniti QX50 has 2 recalls recorded by NHTSA.
How many complaints have been filed for the 2020 Infiniti QX50?
NHTSA has received 30 owner-reported complaints for the 2020 Infiniti QX50.
What is the NHTSA safety rating for the 2020 Infiniti QX50?
The 2020 Infiniti QX50 received an overall safety rating of 5 out of 5 stars from NHTSA.
What are the most common problems with the 2020 Infiniti QX50?
The most commonly reported complaint categories for the 2020 Infiniti QX50 are engine (11 reports), engine and engine cooling (4 reports), forward collision avoidance (2 reports).
Does the 2020 Infiniti QX50 have any recalls?
Yes. NHTSA has 2 recalls on record for the 2020 Infiniti QX50. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Check Another Vehicle
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.