2002 Isuzu Axiom Body & Structure Problems

TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO THE DEALER FOR A RECALL REPAIR ON THE REAR SUSPENSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR SCHEDULED MAINTENANCE. THE MECHANIC INFORMED THE CONTACT THAT THE SUBFRAME WAS SEVERELY CORRODED AND FRACTURED IN THE REAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000. UPDATED 4/5/2017 *JS

TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC FOR ROUTINE INSPECTION, IT WAS DISCOVERED THAT THE REAR FRAME WAS SO SEVERELY CORRODED THAT THE VEHICLE COULD NOT BE REPAIRED. THE MECHANIC ADVISED THAT THE VEHICLE WAS NOT SAFE TO OPERATE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THE VEHICLE WAS BEING SERVICED BY A PRIVATE MECHANIC, TO HAVE TAIL PIPE REPLACED WHEN THE MECHANIC CONFIRMED THE BOTTOM CHASSIS WAS CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE MANUFACTURER WAS NOT CONTACTED REGARDING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 127,000.

BACKED UP INTO A POLE AT DUNKIN DOUGHNUTS- AT LESS THAN 5MPH , UPON INVESTIGATION FOUND THAT THE COMPLETE BUMPER ASSEMBLY WAS ROTTED , THERE WAS NO BUMPER REBAR OR VERY LITTLE OF IT LEFT, THIS A SAFETY HAZARD, IT SHOULD ALSO BE EXPANDED AS PART OF THE SUSPENSION RECALL ON THIS VEHICLES SHOULD ALSO INCLUDE 02-04 AXIOMS. I HAVE GONE TO NUMERIOUS SALVAGE YARDS & CALLED FOR A REAR BUMPER ASSEMBLY ONLY TO FIND OUT PLASTIC COVERS O.K. BUT THE REST ROTTED OUT. IN MY INCIDENT I TOOK OUT BUMPER COVER , REAR HATCH & GLASS , YOU WOULD EXPECT LESS DAMAGE AT THIS SLOW SPEED. THANK GOD THIS WAS NOT HIT FROM BEHIND FROM ANOTHER CAR. I WOULD RECOMEND AN INVESTIGATION OR EXPANSION OF THE CURRENT RECALL TO INCLUDE REAR BUMPER ASSEMBLY. *TR

THE FRAME OF THE CAR HAS SIGNIFICANT RUST CORROSION. HOLES ARE DEVELOPING IN THE MAIN FRAME DIRECTLY UNDER SUSPENSION AND BODY MOUNTINGS. FRAME REPAIR IS LIKELY MORE THAN MARKET VALUE OF CAR.

I PURCHASED A 2002 ISUZU AXIOM IN APRIL 2010, HAD IT CHECKED BY MY PERSONAL MECHANIC ON FEBRUARY 7TH TO BE TOLD THAT THE FRAME WAS ROTTED OUT. WE BROUGHT MY CAR TO CAPITAL LINCOLN MERCURY WHERE WE PURCHASED THE VEHICLE TO BE TOLD THERE WAS A RECALL ON IT. THEN WE BROUGHT IT TO HAVE PICTURES TAKEN AT [XXX] ON FEBRUARY 10TH, WHO WE WERE TOLD IS THE ISUZU REPRESENTATIVE IN OUR AREA. WE DIDN'T HEAR BACK FROM EITHER ISUZU OR WILLY'S SO THEN WE CONTACTED THEM AND WERE TOLD THAT THE PICTURES WERE BAD; THIS HAPPENED TWO OTHER TIMES AND WE'VE SPOKEN TO OUR CASE WORKER AT ISUZU ON FRIDAY TO BE TOLD THAT HE COULDN'T TELL US ANY INFORMATION ABOUT THE DECISION OR MY CAR WHATSOEVER. [XXX] IS OUR SERVICE DEPARTMENT MANAGER FROM [XXX] AND [XXX]WAS OUR CASE WORKER FROM ISUZU. WE ARE VERY FRUSTRATED WITH THE LACK OF HELP, AS WE HAVE HAD TO INITIATE EVERY SINGLE CONTACT WITH ISUZU AND THEIR REPRESENTATIVE. I AM ALSO STILL WITHOUT A VEHICLE, THAT I AM UNABLE TO DRIVE FOR SAFETY REASONS, WITH NO AID FROM ANYONE, IN RESPECT TO A LOANER VEHICLE OR ANY INFORMATION. VIN #- [XXX] MAKE- ISUZU MODEL- AXIOM YEAR- 2002 MILEAGE- 82,661 PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I BROUGHT MY CAR TO THE [XXX], WHICH IS THE REPRESENTATIVE FOR ISUZU IN MY AREA TO HAVE PICTURES TAKEN, AS A RESULT OF MY FRAME BEING ROTTEN AND FALLING UNDER THE RECALL. ON FEBRUARY 10TH THE FIRST PICTURES WERE TAKEN, WE WERE ASKED TO BRING IT BACK TWO ADDITIONAL TIMES BECAUSE ISUZU SAID THE PICTURES WERE NOT OF QUALITY, BUT THE WILLY'S SERVICE PERSON SHOWED THEM TO US AND STATED HIMSELF THAT THEY COULDN'T UNDERSTAND WHAT THE PROBLEM WAS. AFTER OVER THREE WEEKS, WE'VE CALLED AND BEEN ABLE TO GET NO INFORMATION FROM OUR CASE WORKER, [XXX]. WE WERE TOLD THAT WE REMAINED IN OUR SPOT IN THE LINE OF RECALLS, SO CAN'T UNDERSTAND WHY AFTER 5 DAYS OF HAVING COMPREHENDIBLE PHOTOS, NO INFORMATION CAN BE GIVEN. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

TL*THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A RECALL REPAIR UNDER NHTSA CAMPAIGN ID 03V113000 (STRUCTURE); HOWEVER, THE REMEDY DID NOT CORRECT THE DEFECTIVE FRAME WHICH WAS COMPLETELY COVERED WITH RUST AND CORRODED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 56,000.

DURING A NON RELATED SERVICE INSPECTION, THE MECHANIC AT A LOCAL DEALERSHIP POINTED OUT THAT THE FRAME OF MY 2002 ISUZU AXIOM WAS CORRODED SEVERELY ENOUGH THAT HE BELIEVED IT TO BE A SAFETY ISSUE MAKING THE VEHICLE UNSAFE TO DRIVE. (AND THEREFORE WOULD NOT RECOMMEND PERFORMING THE ORIGINALLY REQUESTED SERVICE REPAIRS). THE FRAME HAS HUGE HOLES AROUND THE REAR AXLE CONNECTING ROD, AS WELL AS LONG CORROSION RELATED SPLITS IN THE FRAME IN THE AREA WHERE IT CROSSES OVER THE REAR AXLE ASSEMBLY. AS I NOW UNDERSTAND, THIS VEHICLE WAS DESIGNED UTILIZING THE ISUZU RODEO MODEL FRAME, WHICH HAS A HISTORY OF THE SAME PROBLEMS. MY CAR HAS A LITTLE OVER 109,000 MILES, AND IS IN VERY GOOD CONDITION OTHERWISE...BODY, INTERIOR, ETC. PRELIMINARY ASSESSMENTS INDICATE THE NEEDED REPAIRS TO THE FRAME WOULD BE MORE THAN THE VEHICLES VALUE . I HAVE TAKEN PICTURES OF SOME OF THE MENTIONED AREAS, AND UNFORTUNATELY AGREE WITH THE DEALERSHIP, THAT I AM NOW STUCK WITH A CAR WITH DESIGN DEFICIENCIES, MAKING IT UNSAFE TO DRIVE. *TR

TOTALLY RUSTED FRAME AND SUSPENSIONS, FAILED STATE OF MAINE INSPECTION 7/27/10 , NOT DRIVABLE/ COMPONENTS FALLING OFF. 2002 AXIOM ISUZU. *TR

TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. WHILE THE VEHICLE WAS BEING SERVICED FOR AN UNRELATED REPAIR, THE CONTACT WAS ADVISED THAT THE ENTIRE FRAME WAS SEVERELY RUSTED AND THE VEHICLE WAS UNSAFE TO DRIVE. THE CONTACT DROVE THE VEHICLE TO HIS RESIDENCE WHERE IT WAS PARKED UNTIL REPAIRS. THE MANUFACTURER ADVISED HIM THAT THE VEHICLE WAS NOT UNDER WARRANTY, BUT NHTSA WAS INVESTIGATING THE FAILURE FOR THOSE CONSUMERS IN THE NEW ENGLAND STATES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 73,195. UPDATED 10/01/2010. *LJ UPDATED 10/04/10*JB

WHILE DRIVING OUR 2002 ISUZU AXIOM WITH ONLY 76,000 MILES. THE DRIVERS SIDE REAR AXLE BRACKET DETACHED FROM THE FRAME CAUSING US TO LOOSE CONTROL OF THE VEHICLE. FORTUNATELY, THE VEHICLE CAME TO REST WITHOUT HITTING ANYTHING. THE VEHICLE WAS TOWED TO A BODY SHOP WHERE THEY PRODUCED AN ESTIMATE OF 7600. FOR REPAIRS TO THE FRAME. THE FRAME APPEARS TO HAVE RUSTED FROM THE INSIDE & WAS NOT EVIDENT UNTIL IT BROKE AWAY. *TR

NOTICED A SEVERE DRAG ON MY 2002 ISUZU AXIOM WHEN GOING DOWN HILL. I TOOK INTO REPAIR SHOP ONLY TO FIND OUT THE FRAME WAS COMPLETELY RUSTED OUT BY THE REAR STABILIZE ON DRIVERS SIDE. I GUESS THE TWIST ON REAR AXLE WAS APPLYING PULL ON THE EMERGENCY BRAKE CABLE CAUSING THE DRAG. THANK GOD IT DIDN'T BREAK WHILE MY FAMILY WAS DRIVING. CAR HAS BEEN GARAGE KEPT AND ONLY HAS 72000 MILES. ( WE ARE THE ORIGINAL OWNER'S). *TR

I AM FILING THIS COMPLAINT ON BEHALF OF MYSELF AND OTHER FELLOW ISUZU OWNERS. ON FRIDAY, JUNE, 16TH AROUND 9:30AM: I HAD MY DRIVER SIDE REAR TRACTION CONTROL BAR FALL OFF MY FRAME. THIS IS THE SAME ISSUE MENTIONED HERE: NHTSA ACTION NUMBER : EA09018. MY VEHICLE WAS MADE IN FEBRUARY OF 2001 AND PURCHASED DECEMBER OF THAT YEAR. ALTHOUGH IT IS 9 YEARS OLD MY FRAME SHOULD HAVE NOT RUSTED AS BADLY AS IT HAS. THIS IS A MAJOR SAFETY ISSUE AND I AM OUT A VEHICLE BECAUSE OF ISUZU'S MANUFACTURING ISSUES. THEY CONVENIENTLY LEFT THE US MARKET AND NOW I KNOW WHY. THOSE OF US WHO BOUGHT THESE FLAWED VEHICLES SHOULD BE RE-IMBURSED SOMEHOW. *TR

TL*THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT THE UNDERCARRIAGE OF THE VEHICLE HAD BECOME RUSTED TO THE POINT WHERE THE CHASSIS AND DIFFERENTIAL MADE THE VEHICLE UNDRIVEABLE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE CONTACT WAS ADVISED TO CALL THE MANUFACTURER. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 66,405.

TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN UNUSUAL SCRAPING NOISE. THE CONTACT DROVE ONTO THE EMERGENCY LANE AND NOTICED THAT THE FRAME ABOVE THE DRIVERS SIDE REAR TIRE WAS COVERED WITH RUST AND CORRODED. HE ALSO NOTICED THAT THE FRAME AROUND THE FUEL TANK WAS ALSO COVERED WITH RUST. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC BUT NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 103,000.

I AM THE ORIGINAL OWNER OF A 2002 ISUZU AXIOM WITH 100,000 MILES ON IT AND IT IS STILL COVERED BY A POWERTRAIN WARRANTY. I AM READING NUMEROUS COMPLAINTS FROM OTHER 2002 AXIOM OWNERS ABOUT HOW THE AXIOM FRAME CAN RUST, ALONG WITH THE REAR TRACTION CONTROL BAR, AND THE REAR TRACTION CONTROL BAR CAN BREAK LOOSE, CAUSING THE VEHICLE TO LOCK UP AND SPIN AROUND IN A CIRCLE. THIS IS AN EXTREMELY DANGEROUS LIFE SAFETY HAZARD. WORSE, THE TYPICAL CONSUMER WILL NOT KNOW HOW TO DETECT THIS PROBLEM UNTIL IT IS TOO LATE. I CALLED AND DISCUSSED THIS WITH A NHTSA REP AND SUPERVISOR TODAY, AND COULD NOT GET THEM TO PROMISE TO HAVE THIS ISSUE EVALUATED BY THE SAFETY ENGINEERS, EVEN THOUGH BEFORE MY COMPLAINT, THERE WERE ALREADY 10 COMPLAINTS FILED BY PEOPLE WHO HAVE EXPERIENCED THIS PROBLEM. IT APPEARS THAT ISUZU IS DOING NOTHING ABOUT THIS DANGEROUS PROBLEM. I AM ASKING THAT NHTSA TAKE SOME ACTION TO PROTECT THE LIVES OF ISUZU AXIOM OWNERS, BY CONTACTING ISUZU AND DEMANDING A RECALL OF ALL AFFECTED VEHICLES. ACCORDING TO POSTINGS ON THE EDMUNDS.COM AXIOM FORUM, THIS PROBLEM IS FAIRLY COMMON ON 2002 AXIOMS, BUT MAY AFFECT OTHER AXIOMS AND OTHER ISUZU MODELS, SUCH AS TROOPERS OR RODEOS. BEING AN ENGINEER MYSELF, MY GUESS IS THAT THERE WAS NO OR INADEQUATE CORROSION PROTECTION APPLIED AT THE FACTORY THAT IS CAUSING A PREMATURE FAILURE OF THE FRAME WHERE THE REAR TRACTION CONTROL BAR IS ATTACHED. YOUR PROMPT ATTENTION TO THIS PROBLEM COULD SAVE LIVES, EVEN MINE. PLEASE DO SOMETHING ABOUT THIS ISSUE BEFORE SOMEONE GETS KILLED OR INJURED. *TR

NOTICED MY STEERING WHEEL WAS PULLING TO THE RIGHT THIS PAST MONDAY. I THOUGHT ONE OF MY TIRES WAS LOW. I CHECKED AND THAT WAS NOT THE CASE. I CONTINUED GOING ABOUT MY ERRANDS THINKING THE ALIGNMENT MUST BE OFF. I STARTED HEARING CREAKING SOUNDS AND BUMPS WHEN I CAME TO STOPS. WHEN I WAS PULLING OUT OF A PARKING LOT SOMETHING SNAPPED UNDERNEATH THE VEHICLE. I CALLED AAA AND HAD MY CAR TOWED TO MY MECHANIC WHO TOLD ME THE REAR TRAILING ARM/TRACTION ARM CONNECTED TO THE AXLE AND FRAME HAD RUSTED OFF, AND THAT THE FRAME ITSELF WAS IN BAD SHAPE. HE HAD SAID THAT THIS WAS HIGHLY UNUSUAL FOR A 2002 MODEL AND THAT IT WAS NOT FIXABLE. *TR

2002 ISUZU AXIOM BEGAN RATTLING AND SHAKING BACK AND FORTH WHILE I WAS ON A MAJOR ROADWAY. I HEARD A HORRIBLE SOUND, BUT WAS ABLE TO GET INTO A PARKING LOT. I HAD IT TOWED, AND WAS TOLD BY MY MECHANIC THAT THE WHOLE FRAME HAS RUSTED AND ROTTED OUT, ALONG WITH THE WHOLE LEFT TRAILING ARM. HE STATED, "I'VE NEVER SEEN ANYTHING LIKE IT, AND YOU'RE LUCKY YOU WEREN'T KILLED." I CALLED ISUZU, AND THE REPRESENTATIVE STATED THIS ROT AND RUST IS CAUSED BY SALT ON OUR ROADWAYS IN MASSACHUSETTS!! *TR

I WAS DRIVING MY 2002 ISUZU AXIOM ON A MAJOR ROADWAY HEADING FOR A MAJOR HIGHWAY, WHEN IT STARTED VEERING AND BUCKLING FROM LEFT TO RIGHT. IT FELT LIKE A FLAT TIRE. I WAS ABLE TO PULL INTO A PARKING LOT, WHEN IT TOTALLY STOPPED AND I WAS UNABLE TO DRIVE IT. THE TOW TRUCK DRIVER LOOKED UNDERNEATH THE VEHICLE AND TOLD ME THE WHOLE UNDERSIDE WAS RUSTED OUT. WHEN IT ARRIVED AT MY MECHANIC'S GARAGE, HE ALSO TOLD ME THAT THE WHOLE FRAME AND TRAILING ARM WAS RUSTED, AND BASICALLY BEYOND REPAIR. I GOT AN ESTIMATE, WHICH WAS CLOSE TO $5,000.00. I STILL OWE ALMOST $2000.00, REPLACED THE TRANSMISSION A FEW MONTHS BEFORE, AND NEED A VEHICLE. IT HAD 120,000 MILES ON IT WHEN THIS HAPPENED. I NOTIFIED ISUZU, FILED A CLAIM (ISUZU CASE # [XXX] ), BUT WAS BASICALLY TOLD THERE WAS NOTHING THEY COULD DO, AS THE RUST WAS DUE TO THE SALT ON OUR ROADS IN MASSACHUSETTS. THEN I CALLED THE ATTORNEY GENERAL'S OFFICE, WHO PUT ME IN TOUCH WITH THE SOUTH SHORE ACTION COMMITTEE, WHO BASICALLY TRY TO MEDIATE CLAIMS. IT HAS BEEN A FEW MONTHS AND ISUZU NEVER ANSWERED THEIR COMPLAINT. I AM STILL WAITING FOR SOME SORT OF COMPENSATION, AS THE VEHICLE SHOULD NOT HAVE FALLEN APART DUE TO RUST AND CORROSION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR