NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2003 Jaguar S-Type. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
The contact owns a 2003 Jaguar S. The contact stated that his wife was reversing with the brake pedal being depressed when she lost control of the vehicle and it accelerated on its own almost crashing into pedestrians. The dealer was made aware of the failure but informed the contact that they only repair vehicles made in 2005 and newer and the VIN was not included in a recall. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 105,000. VIN was unavailable.
SEEMS THAT GAS IS LEAKING OR SOMETHING, THE CABIN OF THE CAR BEGINS TO SMELL OF FUEL AT RANDOM TIMES AND THE CAR ALSO RANDOMLY DECELERATES.
VEHICLE PARKING BRAKE RANDOMLY COMES ON WITHOUT WARNING AND CAUSES CAR TO TRY LOCK WHEELS EVEN WHEN DRIVING. SOMETIMES WHEN FIRST START THE PARKING BRAKE IS LOCKED EVEN IF I DON'T USE IT AND WILL UNLOCK WHEN START ROLLING. VEHICLE HAS MULTIPLE MISFIRE COEDS AND RESTRICTED PERFORMANCE AND LOSES POWER FOR NO REASON. ALSO DANGEROUS WHEN DRIVING IN TRAFFIC. NOT SURE WHAT ISSUES IS BUT HAS NEW PLUGS AND COILS AND EVERYTHING SO BELIEVE ELECTRICAL ISSUE
I FOUND A RECALL ON THE ELECTRONIC PARK BRAKE MODULE FOR A DEFECT TO BE REPLACED SINCE 2005, BUT I WAS NEVER NOTIFIED. I HAVE HAD THIS VEHICLE SINCE 2007 WITH MANY SERVICES AT THE DEALERSHIP SINCE PURCHASED. MONDAY JUNE 11, 2018 MY PARKING BRAKE ENGAGED AND WOULD NOT RELEASE. THIS IS S SERIOUS SAFETY CONCERN. I WAS PARKED AWAY FROM HOME PAYING A BILL IN THE PORING RAIN AND HAD TO HAVE MY CAR TOWED TO THE NEARER DEALERSHIP.IT HAS BEEN 3 DAYS NOW WITHOUT TRANSPORTATION AND I STILL DON'T KNOW IF THEY CAN FIX IT. ALL THIS COULD HAVE BEEN AVOIDED WITH PROPER SERVICE AND NOTIFICATION FROM THE AUTHORIZED DEALERSHIP YEARS AGO AT THE TIME OF SERVICE.
ODI#11101609 - UPDATE INFORMATION. UPDATE, MY CAR RECALL PART WAS REPLACED FOR $574.04 AND I PICKED IT UP YESTERDAY 6-27-18, BY A LOCAL AUTO PARTS REPAIR SHOP, I HAVE THE BILL TO SHOW PROOF. JAGUAR LAND ROVER GWINNETT SALESMAN FRISCO DOLLARD 770-680-5000 OFC EMAILED ME ON 6-16-18 TO SALE ME ANOTHER CAR, I TOLD HIM I WANT MY CAR FIXED NOT A SALE. HE TOLD ME TO CALL MIKE WHITE SERVICE MGR. AFTER LEAVING SEVERAL MESSAGES, MR WHITE CALLED ME BACK VERY RUDE AND STATED, THEY WOULD NOT COMPENSATE ME FOR THE RECALL DEFECT PART. AFTER I ASKED HIM TO RUN MY VIN# HE STATED THE RECALL PART WAS REPLACED 6-29-2007 UNDER MY NAME. I TOLD HIM THAT WAS IMPOSSIBLE BECAUSE I DID NOT BUY THIS CAR UNTIL 7-9-2007. HE BECAME MORE UPSET AND SHORT WITH ME AND SAID IT WOULD BE AFTER 7-4-18 BEFORE THEY COULD EVEN LOOK AT MY CAR $150.00 JUST TO DIAGNOSTICS PLUS ANY PART OR LABOR JUST BRING IT IN, I TOLD HIM IT WAS NOT DRIVE-ABLE, HE SAID THAT WAS MY PROBLEM. NOTHING ELSE THEY COULD OR WOULD DO. I FEEL THIS WAS A TOTAL LET DOWN AND NEGLECT ON MY VEHICLE BY JAGUAR LAND ROVER I COULD HAD BEEN KILLED OR SERIOUS HURT BECAUSE OF A FAULTY BRAKE RECALL/DEFECT PART ON MY CAR THAT SHOULD HAVE BEEN REPLACED YEARS AGO AT ANY SERVICE VISIT THAT I HAD AT THEIR PLACE OF BUSINESS. NOW THAT I HAVE PAID THE ADDED EXPENSE FOR THIS REPAIR AND THEY WERE NOT WILLING TO DO ANYTHING TO HELP CORRECT THIS PROBLEM. UN-JUSTICE HAS BEEN DONE TO ME. *JS
WHILE DRIVING AND MAKING A LEFT HAND TURN AT SLOW SPEED ,I TRIED TO USE MY BRAKES BUT MY CAR ACCELERATED. THERE WERE 2 PEDESTRIANS ON THE OPPOSITE SIDE OF THE STREET. TO AVOID HITTING THEM, I SWERVED TO THE CURB AND IMMEDIATELY TURNED OFF MY IGNITION. ONE OF THE PEDESTRIANS SAID MY FRONT TIRES LOCKED AND MY REAR TIRES WERE SPINNING. FORTUNATELY, I WAS DRIVING IN MY PRIVATE STREET LOCATED IN A TOWNHOUSE COMMUNITY. I COULD HAVE EASILY KILLED SOMEONE. VERY SCARY! THE CAR IS NOW AT MY MECHANICS. I AM AFRAID TO DRIVE THIS VEHICLE.02
TL* THE CONTACT OWNS A 2003 JAGUAR S-TYPE. WHEN THE VEHICLE WAS STARTED, THE CONTACT SMELLED FUEL AND NOTICED FUEL ON THE GROUND UNDER THE FUEL TANK. THE VEHICLE WAS TAKEN TO JAGUAR NASHVILLE (3 CADILLAC DRIVE, BRENTWOOD, TN 37027) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK AND FUEL TANK FILLER NECK HOSE HAD DETERIORATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 160,000.
MY 2003 JAGUAR S TYPE IS GETTING A PARKING BRAKE FAULT/ENGINE SYSTEM FAULT AND DSC NOT AVAILABLE AT THE SAME TIME WITH THE ABS BRAKE SYMBOL. I HAVE NEW BRAKES ON MY CAR AND THE ROTORS ARE GOOD AS WELL. I WAS DRIVING AND MY CAR LIGHTING SYSTEM CAME UP WITH THAT ABOVE AND STARTED TO MOVE SLOWLY ON A CITY STREET. I DON'T KNOW WHAT IS CAUSING THIS PROBLEM. I SEE THAT THERE WAS A RECALL ON THE PARKING BRAKE MODULE BACK IN 2005 BUT I AM THE SECOND OWNER OF THIS CAR. I AM NOT SURE IF THIS WAS TAKEN CARE OF BY THE PREVIOUS OWNER. I HAVE CALLED SEVERAL JAGUAR PLACES ABOUT RECORDS ON THIS CAR ABOUT THESE RECALL/S BUT I AM GETTING THE RUN AROUND. LUCKILY I HAVEN'T HAD ANY ACCIDENTS WITH THIS ISSUE. PLEASE HELP...
TL* THE CONTACT OWNS A 2003 JAGUAR S-TYPE. WHILE DRIVING 55 MPH, THE SUN ROOF EXPLODED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 113,714.
TL* THE CONTACT OWNS A 2003 JAGUAR S-TYPE. THE CONTACT STATED THE EMERGENCY BRAKE INDEPENDENTLY ENGAGED. THE BRAKE AND THE ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V488000 (PARKING BRAKE). THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.
TL* THE CONTACT OWNS A 2003 JAGUAR S-TYPE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THERE WAS AN ABNORMAL FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL TANK WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V418000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
MY VEHICLE ACCELERATE WHEN APPLYING BRAKES. TOOK IT TO A SHOP AND WAS TOOK SOMETHING WAS DEFAULTING WITH MY MASTER BRAKE CYLINDER AND THE BRAKE BOOSTER. COST NEARLY 1600 TO FIX. CAL THE MANUFACTURER ABOUT A RECALL RELATED TO THIS BUT WAS TOLD MY CAR WASN'T RELATED TO THE RECALL. *TR
TL* THE CONTACT OWNS A 2003 JAGUAR S-TYPE EQUIPPED WITH KUMHO ECSTA LX PLATINUM TIRES, SIZE: 235/50R17 (NA). WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT END OF THE VEHICLE BEGAN TO SHAKE UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE TIRE TREAD WAS SPREADING AND THE TIRES NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE VEHICLE FAILURE MILEAGE WAS 98,761 AND THE TIRE FAILURE MILEAGE WAS UNKNOWN.
I GOT IN MY CAR TO LEAVE AND THE DASH KEEP SAYING APPLY PARKING BRAKE TRIED TO AND THE PARKING BRAKE WOULD NOT RELEASE. *TR
TL* THE CONTACT OWNS A 2003 JAGUAR S-TYPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE MOTOR NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
The contact owns a 2003 Jaguar S-Type. The contact stated while driving approximately 20-25 MPH, the vehicle would shift into reverse independently and would lock up while the gear shifter was in a drive(D). The gear box fault warning light was illuminated. The contact depressed the accelerator pedal in order to continue to drive. Additionally, the contact stated that while at a complete stop with the vehicle in drive(D), the vehicle would reverse independently. The contact would immediately depress the brake pedal. The warning message "Gear Box Fault" was illuminated. There was no further information provided. The vehicle was taken to an independent mechanic several times where it was diagnosed that the failure was associated with NHTSA Campaign Number: 04V024000 (Power Train). The independent mechanic then contacted the local dealer who advised that the transmission control module (TCM) was previously reprogrammed under NHTSA Campaign Number: 04V024000 (Power Train) in 2004. The dealer advised that they could not assist as the software was no longer available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.
HI THE CAR STARTED BRAKING ITSELF WITHOUT PUSHING THE BRAKE THEN I SEE THE PARKING BRAKE LIGHT FAULT IT THE DASHBOARD. I CAN'T DRIVE THE CAR LIKE THIS. *TR
MY 2003 JAGUAR S-TYPE WAS RECALLED IN 2004, RECALL #42036 (R513) POWER TRAIN: AUTOMATIC TRANSMISSION. I PURCHASED MY JAGUAR AS THE SECOND OWNER 1 1/2 YEARS AGO. I HAVE HAD TROUBLE WITH THE CAR. FOR INSTANCE WHEN I ATTEMPT TO PASS ANOTHER VEHICLE ON THE HIGHWAY AND TRY TO SPEED UP THE TRANSMISSION SLOWS THE CAR DOWN SIGNIFICANTLY. IF I AM TRAVELING AT 55 M.P.H AND ACCELERATE THE CAR WILL IMMEDIATELY SLOW TO ABOUT 30 M.P.H OR LESS. IT IS VERY SCARY! AND COULD RESULT IN A CRASH (AS THE WARNING STATED ON THE RECALL)! THE REPAIR SHOP RAN A COMPUTER DIAGNOSTIC ON MY CAR. THE CODE ON THE COMPUTER STATES "THE TRANSMISSION NEEDS RE-PROGRAMMING OF THE TRANSMISSION CONTROL MODULE AS THE TRANSMISSION IS SLIPPING INTO NEUTRAL UNDER LOAD." THE SHOP SAID THERE WAS AN OPEN RECALL ON THE CAR AND THE DEALER NEEDS TO UPDATE THE COMPUTER SOFTWARE TO CORRECT THE PROBLEM. THE CAR HAS NO STICKERS SAYING RECALL SERVICE WAS EVER DONE ON IT. THE DEALER SAID THEY CANNOT PERFORM THE SERVICE UNDER THE RECALL AS THE RECALL AS THERE IS NO OPEN FIELD ACTION ON MY VEHICLE ALTHOUGH THERE IS A CURRENTLY OPEN CAMPAIGN. THE DEALER STATED THE MANUFACTURER HAS THE RECALL LISTED AS COMPLETED. IN CONTACTING THE MANUFACTURER OPENED AN INVESTIGATION STATING THE RECALL WAS COMPLETED 03/09/05. 4 DAYS LATER JAGUAR CALLED BACK AND SAID THEY NEED A LETTER OR EMAIL FROM NHTSA STATING TREAD'S RECOMMENDATION TO MANUFACTURERS TO "DIAGNOSE THE IMPAIRMENT, THUS NULLIFYING FURTHER RECURRENCE OF THE IMPAIRMENT." ARE YOU ABLE TO ASSIST ME BY GIVING ME SOMETHING IN WRITING TO GIVE TO THE JAGUAR MANUFACTURER EXPLAINING THEIR RESPONSIBILITY IN CORRECTING A RECALL AS STATED IN THE TRANSPORTATION RECALL ENHANCEMENT ACCOUNTABILITY AND DOCUMENTATION (TREAD) ACT ? IF THE RECALL PROBLEM WITH MY CAR WAS COMPLETED IT WAS NOT DONE CORRECTLY AS THE CAR IS REPEATING THE SAME DANGEROUS PROBLEM. THANK YOU OR YOUR ASSISTANCE! *TR
RIGHT BRAKE TAIL LIGHT WILL NOT GO OFF, REPLACED ALL BULBS *JS
I WAS PARKED AT A RED LIGHT AND HIT HEAD ON BY ANOTHER VEHICLE THAT HAD TO BE AT LEAST TRAVELING MORE 50 MPH AND THE AIR BAGS DIDN'T DEPLOY ON EITHER THE DRIVER AND THE PASSENGER SIDE. *TR
I PULLED UP TO STOP AT A RESTAURANT CURB AND STOPPED THE VEHICLE. THE ENGINE SUDDENLY RACED TO APPROX 6000-6500 RPM. I WAS ABLE TO KEEP MY FOOT FIRMLY ON THE BRAKE, SHIFT THE TRANSMISSION INTO PARK, AND TURN THE ENGINE OFF. WHEN I RE-STARTED THE ENGINE EVERYTHING WAS FINE. I DID' NOT THINK TOO MUCH OF THIS, OUTSIDE OF SCARING THE HELL OUT OF ME, AS I THOUGHT MY FOOT MIGHT HAVE SLIPPED OFF THE BRAKE AND ON TO THE ACCELERATOR. ABOUT ONE WEEK IT HAPPENED AGAIN AS I WAS PULLING UP TO A STOP BEHIND A VEHICLE THE ENGINE STARTED RACING AGAIN. AGAIN I WAS ABLE TO SOP, WITHIN 2 FEET, OF THE VEHICLE IN FRONT OF ME. THE VEHICLE IS NOW AT THE JAGUAR DEALERSHIP, MARKEL, IN OMAHA, NE. JAGUAR CARS IN NEW JERSEY ([XXX]) JUST INFORMED ME THAT IT IS A TRANSMISSION PROBLEM AND JAGUAR WOULD NOT ACCEPT RESPONSIBILITY FOR A POSSIBLE SAFETY DEFECT. THEY OFFERED TO REPAIR IT FOR $7,500. I BELIEVE THIS IS A POTENTIAL SAFETY ISSUE AND WILL NOT DRIVE IT UNTIL IT IS REPAIRED. JAGUAR APPARENTLY DOES NOT AGREE WITH ASSESSMENT AND REFUSES TO TAKE RESPONSIBILITY FOR THE DEFECT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2003 JAGUAR S-TYPE. THE CONTACT WAS BRAKING FOR A TRAFFIC STOP WHEN THE ENGINE RPMS INCREASED AND THE VEHICLE ABNORMALLY ACCELERATED. THE FAILURE OCCURRED AS THE CONTACT WAS STILL APPLYING THE BRAKES. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO A DUMPSTER IN ORDER TO STOP THE VEHICLE FROM ACCELERATING ANY FURTHER. THE CONTACT AND THE FRONT SEAT PASSENGER SUSTAINED MINOR INJURIES. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE BLACK BOX WAS REVIEWED BUT THE DEALER WAS UNABLE TO RETRIEVE ANY INFORMATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 80,000.
WHILE APPROACHING A STOP SIGN AND APPLYING MY BRAKES THE CAR INVOLUNTARILY ACCELERATED ON TO INCOMING TRAFFIC. THE CAR WAS REVVING AT HIGH SPEED AND COULD NOT BE STOPPED. I HAD BOTH FEET ON THE BRAKES BUT CAR WAS NOT RESPONDING . I HEADED TOWARD HIGH CURB AVOIDING CARS AND PEDESTRIANS IN HOPES OF SLOWING CAR BEFORE I WAS TO HIT DIPSEY DUMPSTER ,ON THE SIDE OF THE ROAD (I HAD CHOSEN TO HIT THEM IN ORDER TO AVOID INVOLVING OTHER CARS AND PEDESTRIANS) WHEN I HIT THE CURB AT HIGH RPMS , THE IMPACT DAMAGED THE RIGHT FRONT WHEEL AND UNDER CARRIAGE OF AUTOMOBILE. THE ACCELERATION STOPPED . IT WAS A TERRIFYING EXPERIENCE. THIS MALFUNCTION HAS BEEN REGISTERED BY OTHER DRIVERS. OF JAGUARS. IT IS A SAFETY ISSUE THAT JAGUAR NEEDS TO ADDRESS. I AM LUCKY THAT I DID NOT KILL ANYONE OR HAD SERIOUS INJURIES TO MY PASSENGER AND MYSELF. *TR
THE DISTANCE OF THE BRAKE PEDAL AND ACCELERATOR PEDAL ARE ALMOST THE SAME DISTANCE FROM THE CAR FLOOR AND THE PEDALS ARE CLOSE ENOUGH THAT A FOOT CAN CONTACT BOTH. AFTER STARTING THE CAR IN A PARKING LOT AND PUTTING IN DRIVE I STEPPED ON THE BRAKE BUT THE CAR LURCHED FORWARD AND THE HARDER I PRESSED THE BRAKE THE FASTER THE CAR WENT OVER A CONCRETE BARRIER. THE CAUSE WAS, OF COURSE, THAT I WAS STEPPING ON BOTH PEDALS. A YEAR LATER THE SAME THING HAPPENED AND I RAMMED AND BROKE A GARAGE DOOR. THE HEIGHT OF THE BRAKE PEDAL MUST BE RAISED ABOUT AN INCH SO THAT STEPPING ON THE BRAKE PEDAL WILL NOT ALLOW SIMULTANEOUS STEPPING THE ACCELERATOR. I HAVE CONTACTED JAGUAR, NORTH AMERICA REF# [XXX]. ON MY CAR I HAVE PUT A 7/8 INCH BLOCK ON THE BRAKE PEDAL TO RAISE THE HEIGHT. IF IT HAD BEEN A PERSON AHEAD OF ME INSTEAD OF A GARAGE DOOR I PROBABLY WOULD HAVE KILLED HIM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
2003 S TYPE JAGUAR. CONSUMER STATES PROBLEM WITH ELECTRICAL SYSTEM, TRANSMISSION SLIPPING, DRIVE SHAFT, AND REAR-END DIFFERENTIAL *TGW THE CONSUMER STATED THE VEHICLE WAS SERVICED 12 MORE TIMES AFTER HE RECEIVED A RECALL NOTICE REGARDING THE TRANSMISSION AND THE PROBLEMS WERE NEVER CORRECTED. ALSO, THE WINDSHIELD WIPERS DID NOT WORK PROPERLY. THE DEALER REPLACED THE WIPER BLADES. THE BATTERY HAD TO BE JUMPED TWICE, THE RADIATOR AND HEATER VALVE HOSES WERE LEAKING AND HAD TO BE REPLACED. THE HEAD LIGHTS FOGGED UP AND THE BULB HAD TO BE REPLACED, THE DRIVER'S SEAT ROCKED BACK AND FORTH, THE EXTERIOR DRIVER'S SIDE MIRROR WAS NOT WORKING DUE TO A STICKING SWITCH. *JB
PARK BRAKE FAULT CAME ON AND PARKING BRAKE IS NO LONGER WORKING. CONTACTED JAGUAR RECALL CENTER AND PROVIDED VIN. JAGUAR INDICATED THIS VEHICLE IS NOT INCLUDED IN RECALL. SEEMS UNUSUAL BECAUSE THEIR IS ALOT OF COMPLAINTS ON THE 2003 JAGUAR S TYPE THAT JAGUAR INDICATES THAT IT ISN'T UNDER RECALL. *TR
TL* THE CONTACT OWNS A 2003 JAGUAR S-TYPE. WHILE STARTING THE VEHICLE, THE PARKING BRAKES LOCKED. THE PARKING BRAKE FAULT WARNING LIGHT ILLUMINATED ON THE DASHBOARD. THE VEHICLE WAS TOWED TO THE DEALER. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V488000 (PARKING BRAKE). THE MANUFACTURER STATED THAT THE REPAIRS WOULD BE AT THE CONTACT'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT WAS UNKNOWN. THE VIN WAS UNAVAILABLE. UPDATED 10/22/10 *BF THE CONSUMER STATED THE COMPLAINT IS ACCURATE. UPDATED 10/26/10*JB
JAGUAR S-TYPE SEDAN 2003 WAS SUBJECT TO RECALL R-513 BUT NOT LIMITED TO THIS. THIS VEHICLE EXPERIENCED MAJOR MALFUNCTIONS IN PERFORMANCE WITH GEAR BOX AND BRAKING SYSTEMS IN WHICH IT COULD NOT BE PROPERLY SHIFTED OUT OF PARK, LOST RPM, PARKING BRAKE FAILURE, ABS WARNING LIGHTS AND MAJOR ENGINE LIGHT INDICATOR WARNINGS. THE CAR COULD NOT BE SAFELY DRIVEN AND SUFFERED A MAJOR BREAKDOWN WITH LESS THAN 9500 MILES, FLATBEDDED TO SPORTIQUE MOTORS IN HUNTINGTON, NY ON 12/10/2004, RETURNED ON 12/15/2004 ONLY TO BE FLATBEDDED AGAIN ON 12/17/2004. A NEW COMPUTER WAS NOT INSTALLED IN THE VEHICLE AS PROMISED AT THAT TIME, AND THE COMPUTER WAS SIMPLY REFLASHED. AT 33,948 MILES OUT OF WARRENTY ON MAY 26, 2010 THIS VEHICLE SUFFERED THE SAME MAJOR BREAKDOWN AS DESCRIBED ABOVE AND WAS AGAIN FLATBEDDED TO HUNTINGTON LAND ROVER JAGUAR, FORMERLY SPORTIQUE JAGUAR, HUNTINGTON, NY. THE CAR COULD NOT PROPERLY BE SHIFTED OUT OF PARK, LOST RPM AND COULD NOT BE DRIVEN SAFELY.THE DEALERSHIP WORKED ON THE CAR FOUR (4) TIMES DECLARING THE PROBLEM SOLVED ON THREE OCCASIONS FROM MAY 26, 2010 UNTIL IT WAS FLAT BEDDED BACK A FORTH TIME ON 07/22/10 ONLY TO BE TOLD THE CAR NEEDED A NEW "PARK SENSOR MODULE" AND NEW "TRANSMISSION SENSOR" AT A COST OF OVER $4000 DOLLARS WITH LABOR. MY ATTEMPTS TO OBTAIN ASSISTANCE FROM JAGUAR CENTRAL AND HUNTINGTON JAGUAR BASED ON MY CONTENTION THAT THE VEHICLE WAS NEVER PROPERLY FIXED WHEN UNDER WARRANTY RESULTED IN CONTINUAL REFUSALS BY THESE PARTIES WITH CLAIMS BY THE DEALERSHIP THAT A FAULTY TRUCK SEAL AND WATER LEAK THAT CERTAINLY DID NOT EXIST AT 9500MILES NECESSITATED THE COSTLY REPAIRS (THE TRANSMISSION SENSOR IS INSIDE THE SEALED TRANSMISSION). MY COMPLAINTS TO THE DMV ( WITH LOOKBACK OF 90 DAYS) HAS RESULTED IN THEIR FINDINGS OF A DEALERSHIP MIS-DIAGNOSIS . THE CAR REMAINS INCAPACITATED AND UNSAFE TO DRIVE. I RESPECTFULLY REQUEST AN INVESTIGATION INTO ALL REPAIRS AND HISTORIES OF SIMILAR MODELS RELATED TO NHTSA RECALLS BUT NOT LIMITED TO THIS. *TR
TL*THE CONTACT OWNS A 2003 JAGUAR S-TYPE. IN MARCH OF 2010 THE MOTOR AND REGULATOR FOR THE FRONT PASSENGER SIDE WINDOW WERE REPLACED AT HIS EXPENSE. WHILE DRIVING 40 MPH THE DRIVER'S SIDE WINDOW FELL DOWN INTO THE DOOR. THE VEHICLE WAS TAKEN TO A DEALER WHO ADVISED HIM THAT THE VEHICLE NEEDED A NEW REGULATOR AND A MOTOR FOR THE WINDOW. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 68,480.
MY WIFE AND I OWN A 2003 JAGUAR S TYPE. ON THE MORNING OF THE INCIDENT MY WIFE GOT INTO THE PASSENGER SEAT AND I IN THE DRIVERS SEAT. WHEN I TURNED ON THE IGNITION THE PASSENGER SIDE AIR BAG EXPLODED, THE DASH COVER THAT COVERS THE AIR BAG BLEW OUT JUST MISSING MY WIFES HEAD, AND COMPLETELY SMASHED THE WINDSHIELD, RUINING THE COVER AND THE WINDSHIELD. IT ALSO BLEW OUT THE SUNROOF BREAKING THE PLASTIC PIECES THAT ALLOW THE SUNROOF TO OPEN AND CLOSE. I CALLED JAGUAR WHO TOLD ME TO HAVE THE CAR TOWED TO THE NEAREST JAGUAR DEALER. AFTER 3 WEEKS I WAS TOLD BY THE SERVICE MANAGER THAT THE CAUSE OF THE AIR BAG GOING OFF WAS A WIRE THAT CAME FROM THE BACK OF THE AIRBAG HOLDER AND CONNECTED TO THE AIRBAG. THE CARRAGE THAT THE AIRBAG SITS IN HAD VERY SHARP EDGES WHERE THE WIRE GOES THRU TO CONNECT WITH THE AIRBAG. AS A RESULT THE WIRE RUBBING ON THE AIRBAG CARRAGE RUBBED THRU THE INSULATION OF THE WIRE CAUSING THE AIR BAG TO EXPLODE UPON THE TURNING OF THE KEY. JAGUAR WILL DO NOTHING TO REPAIR MY VEHICLE ,BUT MORE THEN THAT SOMEONE IS GOING TO GET KILLED AS THE METAL DASH PLATE OVER THE AIRBAG COMES OUT AT APROX. 800 MILES PER HOUR, ENOUGH SPEED AND POWER TO COMPLETELY SHATTER THE WINDSHIELD, AND SUNROOF. *TR
TL*THE CONTACT OWNS A 2003 JAGUAR S-TYPE. WHILE ATTEMPTING TO ENTER THE VEHICLE, THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE DOOR WOULD NOT UNLOCK. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 54,000. UPDATED 08/31/09 *BF THE DOOR DID NOT OPEN MANUALLY OR WITH USING THE REMOTE. UPDATED 09/09/09.*JB
TL*THE CONTACT OWNS A 2003 JAGUAR S-TYPE, WHEN EVER THE CONTACT DROVE THE VEHICLE AT SPEEDS RANGING FROM 25 MPH AND HIGHER, SHE NOTICED THAT THE VEHICLE WOULD SUDDENLY STOP ACCELERATING. THE DEALER HAS ATTEMPTED TO DIAGNOSE THE FAILURE ON SEVERAL OCCASIONS AND WAS UNSUCCESSFUL. THE CONTACT HAS ALSO EXPERIENCED ELECTRICAL FAILURES. THE CURRENT AND FAILURE MILEAGES WERE 86000.
TL*THE CONTACT OWNS A 2003 JAGUAR S-TYPE. THE CONTACT STATED THAT THE ABS INDICATOR ILLUMINATED WHILE DRIVING. THE VEHICLE DECELERATED AND CAUSED THE REAR WHEEL TO LOCK UP AT ANY SPEED. SHE TURNED INTO A PARKING LOT TO AVOID A CRASH. THE DEALER STATED THAT HER VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 04V488000 (PARKING BRAKE), ALTHOUGH THE FAILURES WERE IDENTICAL. THE VEHICLE HAS NOT YET BEEN DIAGNOSED. THE FAILURE AND CURRENT MILEAGES WERE 75,000.
TL*THE CONTACT OWNS A 2003 JAGUAR S-TYPE. APPROXIMATELY ONE WEEK AFTER THE VEHICLE WAS PURCHASED IN DECEMBER OF 2008, THE CONTACT NOTICED THAT IT WOULD SHIFT ROUGHLY FROM SECOND TO FIRST GEAR UPON DECELERATION. THE VEHICLE WOULD ALSO JERK FORWARD ROUGHLY WHEN ACCELERATING AND DRIVING 15 MPH. HE FOUND NHTSA CAMPAIGN ID NUMBER 04V024000 (POWER TRAIN:AUTOMATIC TRANSMISSION) AND NOTICED THAT IT WAS THE SAME FAILURE THAT HIS VEHICLE WAS DISPLAYING. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL; THEREFORE, THEY WERE NOT LIABLE FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED AND AGREED WITH THE DEALER. THE CURRENT MILEAGE WAS 41,923 AND FAILURE MILEAGE WAS 40,600. UPDATED 5/18/09 *CN THE CONSUMER STATED THE PARKING BRAKE WAS INOPERATIVE. A FAILURE MESSAGE OF THE PARKING BRAKE DISPLAYED ON THE DASHBOARD. UPDATED 05/20/09.*JB
TL*THE CONTACT OWNS A 2003 JAGUAR S TYPE. WHILE DRIVING 65 MPH THE REAR PASSENGER TIRE EXPLODED WITH OUT ANY WARNING. THE VEHICLE CRASHED INTO AN IRON FENCE AND THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A POLICE IMPOUND WHERE THE INSURANCE COMPANY RECOVERED IT. THE VEHICLE IS BEING INSPECTED AND TO DETERMINE IF THE VEHILCE IS DESTROYED OR REPAIRABLE. THE FAILURE AND CURRENT MILEAGES WERE 60000.
TL*THE CONTACT OWNS A 2003 JAGUAR S-TYPE. WHILE DRIVING AT ANY SPEED, THE EMERGENCY BRAKE WILL SUDDENLY ENGAGE AND CAUSES THE VEHICLE TO COME TO A STOP. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE ELECTRONIC PARKING BRAKE MODULE FAILED. THE CURRENT MILEAGE WAS 49,825 AND FAILURE MILEAGE WAS 45,000.
BOTH LOW BEAM HEADLIGHTS SELF-LEVELING MECHANISMS HAVE FAILED. ACCORDING TO AUTHORIZED JAGUAR SERVICE DEPARTMENT, THE ONLY SOLUTION IS TO REPLACE THE ENTIRE HEADLIGHT SYSTEM AT A ESTIMATED COST OF $2,000. LOW BEAMS ARE NOW AIMED ONLY 10-15 FT IN FRONT OF THE CAR. *TR
2003 JAGUAR S TYPE, FRONT END COLLISION AT 25 MPH. BOTH FRONT FENDERS AND HOOD DAMAGED SEVERELY. THE VEHICLE IS TOTALED BY THE INSURANCE COMPANY. *TR
I HAVE A 2003 JAGUAR S TYPE R. AT 32,000 MILES I HAD TO REPLACE THE PADS OF MY VEHICLE AT ALL 4 CORNERS. SINCE THEN MY ROTORS CONSTANTLY KEEP WARPING, EVEN AFTER I BROUGHT THE CAR BACK TWICE AND MY REAR BRAKES HAVE UNEVENLY WORN DOWN TO THE POINT THAT MY RIGHT REAR ROTOR STARTED GRINDING. MY CAR HAS BEEN IN THE SHOP NUMEROUS TIMES TO HAVE WARRANTY WORK DONE AND I HAVE INFORMED THE DEALERSHIP OF THE SPECIFIC TSBS THAT CORRELATE TO MY ISSUES. MY REAR PARKING BRAKE MODULE WAS REPLACED TWICE, AS WAS MY RIGHT REAR WHEEL HUB. THE DEALERSHIP DISREGARDS ANY SERVICE BULLETIN THAT I INFORM THEM OF BY SAYING THAT MY CAR DOES NOT FIT INTO THE VIN RANGE, AND IF IT DOES FIT INTO THE VIN RANGE THEY TELL ME THAT ALTHOUGH THERE IS A SERVICE BULLETIN IT IS NOT A BULLETIN COVERED BY THE DEALERSHIP BUT BY THE CONSUMER. MY CAR IS UNDER FULL WARRANTY AND I DO NOT UNDERSTAND HOW A KNOWN PROBLEM ON A CAR IS MY RESPONSIBILITY TO COVER THE COSTS. TO CORRECT THE WARPED DISCS, THE DEALERSHIP RESURFACED MY DISCS PAST THE MINIMUM THICKNESS AND REFUSED TO THEN GIVE ME NEW ROTORS. THE PARKING BRAKE ACTUATOR THEY REPLACED FOR FREE BECAUSE IT WAS AN ACTUAL RECALL, AND FOR THE UNEVENLY WORN REAR BRAKES DUE TO THE PARKING BRAKE ACTUATOR THEY WILL FIX BY CHARGING ME $850 FOR NEW ROTORS AND PADS. THE DEALERSHIP REFUSES TO TOUCH WEARABLE ITEMS SUCH AS BRAKES OR TIRES, EVEN IF THE BRAKES OR TIRES WERE WORN DOWN DUE TO THE MALFUNCTION OF A COVERED ITEM. THE COSTS KEEP BUILDING UP WHEN A NEW SET OF TIRES IS $2000 AND A NEW SET OF BRAKES IS $1600. IF JAGUAR CAN NOT MANUFACTURE A SAFE AND STURDY VEHICLE IT SHOULD NOT BE ON THEIR CONSUMER TO CONSTANTLY PAY TO KEEP THE VEHICLE SAFE AND ROAD WORTHY. *TR
BOTH HEADLIGHTS AFTER LEVELING POINTED ONLY 10 OR 15 FEET DOWN THE ROAD. WAS TOLD BY THE DEALERSHIP THAT BOTH HEADLIGHT ASSEMBLIES NEEDED TO BE REPLACED AT A COST OF $2,400. THE CAR HAS NEVER BEEN INVOLVED IN ANY KIND OF ACCIDENT. *TR
TL*THE CONTACT OWNS A 2003 JAGUAR S-TYPE. WHILE DRIVING 35 MPH, THE AIR BAG LIGHT ILLUMINATED AND WOULD NOT DIM. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE PASSENGER SIDE SEAT BELT LATCH FAILED AND NEEDED TO BE REPLACED. THE LIGHT IS CURRENTLY STILL ILLUMINATED. THE CURRENT MILEAGE WAS 47,300 AND FAILURE MILEAGE WAS 46,000.
HEADLIGHTS POINT TO LOW TO THE GROUND AFTER LEVELING. *TR
TL*THE CONTACT OWNS A 2003 JAGUAR S-TYPE. THE CONTACT STATED THAT THE PARKING BRAKE WARNING LIGHT ILLUMINATED AND THE BRAKE FAILED TO RELEASE AUTOMATICALLY. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE CONTACT RECEIVED RECALL NOTICE # 04V488000 (PARKING BRAKE). THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE DEALER REPLACED THE SUPPRESSOR MODULE, HOWEVER, THE ELECTRONIC PARKING BRAKE MODULE WAS NOT REPLACED. THE CURRENT MILEAGE IS 33,098 AND FAILURE MILEAGE WAS 33,000. UPDATED 02/01/08. *LJ
WHILE STOPPED AT A TRAFFIC LIGHT WITH RIGHT FOOT ON THE BRAKE AND THE TRANSMISSION IN DRIVE THE CAR SURGED FORWARD ON ITS OWN AT A RAPID RATE, MOVING FORWARD CONSIDERABLY MORE THAN A CAR LENGTH BEFORE HEAVY BRAKING SLOWED IT DOWN IN THE MIDDLE OF THE INTERSECTION AGAINST A RED LIGHT. THE ENGINE THAN RETURNED TO IDLE JUST AS FAST AND MYSTERIOUSLY AS IT ACCELERATED. AT NO TIME WAS THE ACCELERATOR PEDAL TOUCHED. THE STABILITY CONTROL SYSTEM LIGHT CAME ON INDICATING FAILURE OF THE SYSTEM. *TR
UNINTENDED AND UNCONTROLLED ACCELERATION SAFETY HAZARD AND DEFECT-COMPLAINT ODI 1091253 2003 JAGUAR S**CC THE CONSUMER STATED HE WAS AT A RED LIGHT, WHEN ALL OF A SUDDEN THE VEHICLE LURCHED FORWARD AND STARTED MOVING RAPIDLY INTO THE INTERSECTION. THE CONSUMER STATED AFTER THE ORDEAL ENDED, THE DSC LIGHT ILLUMINATED AND THE READOUT SAID DSC DISABLED. THE CONSUMER STATED PRIOR TO MAY 7, 2007 HE HIT A LIGHT POST AS A RESULT OF THE UNWANTED ACCELERATION OF THE VEHICLE. *JB
TL*THE CONTACT OWNS A 2003 JAGUAR S-TYPE. WHILE DRIVING 45 MPH, THE EMERGENCY BRAKE FAILED AND CAUSED THE BRAKES TO LOCK. THE VEHICLE WAS TOWED TO THE DEALER AND LATER DIAGNOSED. THE FAILURE MILEAGE WAS 47,000.
2003 JAGUAR X TYPE. CONSUMER STATES THAT THE VEHICLE BLEW UP WHILE DRIVING. *MC THE CONSUMER STATED THE VEHICLE WAS UNCONTROLLABLE. THE CONSUMER RECEIVED WHIPLASH AND TO THIS DAY SHE SUFFERS FROM VIOLENT HEADACHES AND SEVERE BACKACHES. THE CONSUMER WAS TOLD THAT THE PART THAT BLEW UP, WAS A COVER FOR THE TRANSMISSION AND THAT IT BLEW APART. *JB THE TRANSFER CASE WAS CRACKED, AN INTERNAL PART LET GO AND CRACKED THE CASE. UPDATED 09/12/07. *JB
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2003 JAGUAR S TYPE WITH 75400 FAILURE MILEAGE AT 20 MPH THE VEHICLE STOPPED UNEXPECTEDLY. THE DEALER TOLD THE CONTACT THAT THE PARKING BRAKE WAS CLOGGED, THE VEHICLE HAS AN ELECTRIC PARKING BRAKE. THE CONTACT HIT THE ACCELERATOR PEDAL AND THE VEHICLE CONTINUED GOING FORWARD. THE VEHICLE HAS BEEN REPAIRED. THE CURRENT MILEAGE WAS 75450.*AK
DT*: THE CONTACT STATED IN JANUARY 2006, THE VEHICLE ACCELERATED ON ITS OWN WHILE REVERSING, CRASHING INTO A CEMENT GARAGE. NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS TAKEN. THE SERVICE DEALER COULD NOT DUPLICATE THE PROBLEM. IN OCTOBER 2006, THE VEHICLE ACCELERATED ON ITS OWN AND REAR ENDED ANOTHER VEHICLE. A POLICE REPORT WAS NOT TAKEN. THE VEHICLE WAS TOWED TO A OUT OF STATE DEALER TO TRY TO FIX THE ISSUE.
DT*: THE CONTACT STATED WHILE MAKING TURNS AT 15 TO 20 MPH ON NORMAL ROAD CONDITIONS, THE STEERING WHEEL FAILED. IT WOULD NOT RESPOND TO ANY STEERING INPUT. THERE WERE NO WARNING SIGNAL PRIOR TO ANY OF THE FAILURES. THE FAILURES WERE INTERMITTENT. THE VEHICLE WAS TAKEN TO A SERVICE DEALER FOR REPAIRS HOWEVER THE FAILURE COULD NOT BE DUPLICATED.