NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2014 Jeep Cherokee. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
WHEN DRIVING THE CHECK ENGINE LIGHT WILL COME ON. THE VEHICLE THEN STARTS DRIVING VERY ROUGH SHAKING THE WHOLE CAR AND IT HAS REDUCED POWER.
CAR WOULD NOT GO IN GEAR AT STOP LIGHT. SHUDDERING AND LURCHED. IT FELT LIKE WE'D BEEN HIT. ALL KINDS OF LIGHTS START FLASHING (ENGINE TRANSMISSION KEY FOBLICENSE PLATE LIGHT OUT, ETC) ON THE DASH. COULDN'T GET TO SHUT OFF, CHANGE GEAR OR ANY COMMANDS. FINALLY ABLE TO GET TO PARK TO SHUT OFF. RESTARTED AND STARTED MOVING AND SEEMED OK. AT THE NEXT STOPLIGHT IT DID THE SAME THING. WOULDN'T ENGAGE IN GEAR THEN THE SHUDDER FINALLY GOT GOING AND THEN LOST POWER AND SLOWLY STALLED. MANAGED TO GET TO A PARKING LOT AND STALLED AGAIN SITTING IN IDLE. AFTER LETTING SIT FOR 30 MINUTES OR SO IT STARTED AND RAN OK. IT'S LIKE ELECTRONIC BRAIN WENT CRAZY FOR A BIT. WE'VE HAD ISSUES WITH THE TRANSMISSION SHIFTING HARD OR HESITATION AT LOWER GEARS OFF AND ON SINE WE'VE HAD IT. YOU HAVE TO CHANGE DRIVING STYLE AND MAKE SURE YOU DON'T NEED TO MAKE A QUICK MOVE BECAUSE YOU DON'T KNOW HOW IT WILL RESPOND. EVERY TIME WE TAKE IT IN WE'RE TOLD THEY DID AN UPDATE TO THE SOFTWARE AND SHOULDN'T HAVE ANY OTHER ISSUES. AT THIS POINT I'M SCARED TO DRIVE IT!
WHEN SHIFTING INTO PARK ALL THE INDICATOR LIGHTS FOR ALL GEARS (PRND) LIGHT UP WHILE IN DRIVE. THE VEHICLE IS NOT IN SPORT MODE.
MY VEHICLE KEEPS SHIFTING INTO NEUTRAL & SURGING WHILE DRIVING EVERY TIME. IT IS VERY SCARY & DANGEROUS.I SAW THERE HAS BEEN 2 RECALLS ISSUED FOR THIS PROBLEM, S55 &V69 BUT MY VIN# ISN'T IN THE LIST. IS THERE ANYTHING I CAN DO?
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 40 MPH, THE VEHICLE SEIZED AND THE ENGINE REVVED AS THE ACCELERATOR PEDAL WAS APPLIED. WHEN THE BRAKE PEDAL WAS APPLIED, THE RPMS INCREASED TO HIGH. THE "SERVICE TRANSMISSION" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER DODGE JEEP RAM (1800 W 104TH AVE, WESTMINSTER, CO 80234, (720) 907-0928), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE DEALER STATED THAT A SOFTWARE UPDATE WAS NEEDED AND THE OIL WAS LOW. THE REPAIRS WERE MADE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE AN OIL CHANGE WAS COMPLETED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO A LOCAL DEALER. THE FAILURE MILEAGE WAS 88,000.
THE TRANSMISSION IS CONSTANTLY MESSING UP
THE VEHICLE UNEXPECTEDLY SHIFTS TO NEUTRAL WHEN DRIVING. IT HAS ALWAYS BEEN AT LOWER SPEEDS FORTUNATELY. THIS HAS HAPPENED MANY TIMES IN THE PAST AND I TAKE IT TO THE DEALERSHIP.. THEY DO SOMETHING FOR AN HOUR OR TWO AND THEN IT WORKS OKAY FOR MAYBE A YEAR BEFORE THE ISSUE STARTS HAPPENING AGAIN. NEED NEW TRANSMISSION!
CAR LITERALLY STOPS WORKING WHILE DRIVING, LOCKING STEERING AND NO POWER BRAKES TO STOP. HAS HAPPENED TWICE, WHILE TURNING BOTH DIRECTIONS. OTHERS ONLINE HAVE HAD IT HAPPEN WHILE DRIVING STRAIGHT, AND CRASHED AS A RESULT. JEEP DEALER BLAMES OIL LEVEL, TRANSMISSION, AND SOFTWARE, BUT NO FIXES HAVE HELPED. CURRENTLY INSTALLING NEW TRANSMISSION DUE TO HORRIBLE SHIFTING. DEALER STATES OIL LEVEL CAN BE 1/4" LOW ON THE DIPSTICK (WITHIN THE SAFE ZONE) AND IT CAN MAKE THE CAR QUIT RUNNING WHILE YOU ARE DRIVING 70 MPH DOWN THE HIGHWAY! MANY OTHERS HAVE EXPERIENCED THE SAME ISSUES! THIS IS A DANGEROUS CAR THAT MUST BE TAKEN OFF THE ROAD IMMEDIATELY.
AFTER THE VEHICLE IS WARMED UP THE TRANSMISSION DOESN'T WANT TO SHIFT. ON TAKE OFF FROM A DEAD STOP IT'LL BE IN 3RD GEAR AT 10 MPH. THE VEHICLE HAS BEEN TO THE DEALER SEVERAL TIME FOR THIS ISSUE AND I'M TOLD THERE AREN'T ANY ISSUES. ALSO WHEN TURNING OUT IN TRAFFIC THE VEHICLE HAS STALLED NUMEROUS TIMES WITH MY 3 YEAR OLD SON IN THE BACK. THIS VEHICLE IS UNSAFE AND THE WORST PURCHASE I HAVE EVER MADE.
WHEN DRIVING MY CAR, THE TRANSMISSION ROUGH SHIFTS UNEXPECTEDLY CAUSING A JERKING MOVEMENT, VERY SCARY TO DRIVE WHEN THIS HAPPENS.
STARTED MY VEHICLE FROM PARK, AND NOTICED THAT THE INDICATOR LIGHTS NEXT TO THE SHIFTER WERE ALL RED.
VEHICLE WILL HAVE JERK AND KNOCK DURING ACCELERATION. IT'S OCCURRING MORE OFTEN IN THE LAST MONTH. IT ALSO LOST POWER TO THE TRANSMISSION CAUSING IT TO CUT OFF. IT IS DANGEROUS WHILE DRIVING AND I NEVER KNOW WHEN IT WOULD OCCUR
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS TAKEN TO AUTO PLAZA CHRYSLER, DODGE, JEEP RAM (12830 MO 21 HIGHWAY DESOTO, MO 63020, 636-337-7777) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN) AND NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE REPAIRS DID NOT CORRECT THE FAILURE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHIFTED HARD, JERKED, AND HESITATED TO SHIFT INTO GEAR. WHEN THE ENGINE WAS STARTED, THE VEHICLE ENTERED INTO LIMP MODE AND THE SERVICE TRANSMISSION, SERVICE PARKING BRAKE, AND CHECK ENGINE WARNING INDICATORS ILLUMIATED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER NUMEROUS TIMES FOR THE FAILURES. THE DEALER UPDATED THE ENGINE AND TRANSMISSION MODULES AND SOFTWARE SEVERAL TIMES; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 85,000.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE THE VEHICLE WAS IDLING AT A STOP SIGN, THE VEHICLE SEIZED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, "SHIFT TO PARK AND BACK TO DRIVE" WAS ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE IGNITION AND CONTINUE DRIVING INITIALLY. THE CONTACT STATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO TUTTLE-CLICK CHRYSLER JEEP DODGE RAM (40 AUTO CENTER DR, IRVINE, CA 92618, (949) 472-7400) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 33,000. *LN *TR
STARTING AT THE BEGINNING OF THIS MONTH MY CAR WILL RANDOMLY SHUT OFF AND STATE TO 'SHIFT GEAR INTO PARK' THE GEAR SHIFT LIGHTS ON ALL LETTERS LIGHT UP RED AND THE CAR TAKES ABOUT 20 MINUTES TO START BACK UP. TODAY IT HAPPENED THREE TIMES IN A ROW WHILE IN THE CAR WITH MY DAUGHTER AND IT HAS ME PETRIFIED. WE WENT UP THE HILL BY OUR HOME AND IT HAPPENS AND THE CAR STARTED GOING BACKWARDS.
STARTING MAY 2019 THE TRANSMISSION LIGHTS/CHECK ENGINE LIGHT STARTED COMING ON WHEN PLACING INTO GEAR AND IT WAS LIKE BEING IN NEUTRAL. MAY 2019 THE DEALER DID A FLASH UPDATE. JUNE 28TH LIGHTS CAME BACK ON, WHEN SHIFTING GEARS NO POWER, FEELS LIKE YOU ARE IN NEUTRAL. THIS IS WHAT STARTED IN MAY. A WEEK LATER THE DEALER CHANGED THE POWER MODULE FOR THE TRANSMISSION. TWO WEEKS LATER IT'S BACK AT THE DEALER WHERE IT HAS BEEN SITTING WITH THE EXACT SAME ISSUES OF SHIFT INTO GEAR AND FEELS LIKE YOU ARE IN NEUTRAL. WHEN THE GEAR FINALLY CATCHES IT TAKES FOREVER TO GET OUT OF 1ST GEAR. THIS TIME THEY ARE REPLACING THE VALVE BODY ON THE TRANSMISSION. THEY TRIED TO REPLACE THE TRANSMISSION, HOWEVER, THEY WERE TOLD THERE ARE NO TRANSMISSIONS IN THE STATES AND WOULD HAVE TO COME FROM OVER SEAS. IN ABOUT 140 DAYS. WHAT EXACTLY ARE CONSUMERS SUPPOSED TO DO FOR 140 DAYS? WE HAVE PUT ENOUGH MONEY INTO THIS JEEP WHEN JEEP KNEW THEY HAD PROBLEMS AND HAVE TAKEN NO RESPONSIBILITY FOR THEM. JEEP NEEDS TO STEP UP TO THE PLATE AND FIX THEIR PRODUCT AND REIMBURSE ALL MONIES CONSUMERS HAVE SPENT. RENTING A CAR IS NOT CHEAP!
ON 3 OCCASIONS SINCE OBTAINING THIS CAR IT HAS STALLED, STRUGGLED WITH POWER, AND WOULD SUDDENLY STOP WHILE MOVING IN TRAFFIC. THE DASHBOARD WOULD LIGHT UP, THE CAR WOULD GIVE SEVERAL MESSAGES AND WOULD REFUSE TO START. THE MOST DANGEROUS TIME WAS WHEN TRAVELING AT 35MPH THERE WAS A LOUD BOOM AND THE CAR SUDDENLY STOPPED JERKING ME VISCIOUSLY AND FORCING SEVERAL CARS BEHIND ME TO SLAM ON BRAKES, NEARLY FORCING AN ACCIDENT. WHEN TAKEN TO THE DEALERSHIP I WAS TOLD THE SOFTWARE NEEDED TO BE UPDATED. THIS HAS HAPPENED TWICE WITH SUDDEN STOPS AND THE FIRST TIME IT JUST WOULDN'T GAIN POWER AND WAS SHIFTING VERY HARD. THE CAR HAS BEEN IN THE SHOP AND I HAVE DRIVEN LOANERS MORE THAN THIS VEHICLE I PURCHASED IN JANUARY. I FEAR FOR MY LIFE AND WILL NOT TAKE A ROAD TRIP BECAUSE OF WHAT MAY HAPPEN. PLEASE HELP!!!
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN). WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE WOULD NOT SHIFT INTO HIGH GEAR AND CAUSED THE ENGINE TO REV. THE CONTACT TOOK THE VEHICLE TO LARRY H. MILLER COLORADO JEEP (350 S HAVANA ST, AURORA, CO 80012, (720) 262-2215) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
DRIVESHAFT HAS GONE BAD AT 29,000 MILES. SHUDDERS AT SLOW TAKE OFF AND DRIVESHAFT CAUSES KNOCKING SOUND FROM BOTTOM OF VEHICLE WHEN ACCELERATING
TRANSMISSION SERVICE LIGHT TURNS ON INTERMITTENTLY, IRREGULAR JERKING OR DISENGAGEMENT OF THE TRANSMISSION. WHEN THE CAR IS TURNED OFF AND TURNED IT BACK ON THEN NO ISSUE OR SLIPPING WITH TRANSMISSION.
WHILE DRIVING DOWN THE STREET MY CAR SWITCH FROM 4WD TO NEUTRAL AND STARTED MAKING A VERY LOUD NOISE, THEN SUDDENLY STOPS IN THE MIDDLE OF THE ROAD. I WAS UNABLE TO DRIVE FORWARD AT ALL. TO BE ABLE TO GET OUT OF THE ROAD I HAD TO DRIVE BACKWARDS INTO A PARKING LOT. THE CAR NOW WONT DRIVE FORWARD.
VEHICLE STALLS WHILE DRIVING. TAKEN TO STETLER JEEP IN YORK PA 3 TIMES AND THORNTON JEEP IN RED LION, PA 2 TIMES. THEY WILL DO A "SOFTWARE UPDATE" OR BLAME IT ON THE OIL BEING LOW OR OIL GETTING PAST THE OIL FILTER. THEY WILL SAY IT'S FIXED, IT WILL WORK FOR A FEW MONTHS AND THEN THE ISSUE WILL REOCCUR. CAR WILL STALL/SHUT OFF WHILE DRIVING AND A TRANSMISSION SERVICE MESSAGE COMES UP AND THE CAR WILL BEEP/RING. CAR WILL SOME TIMES WORK AGAIN IF RESTARTED AND SOMETIMES BE INOPERABLE FOR UP TO 25 MINUTES, LEAVING YOU STRANDED ON ROADS AND HIGHWAYS AND UNABLE TO MOVE IT TO SIDE. JEEP DEALERSHIPS ARE NOT ABLE TO FIX AND JUST KEEP SAYING IT NEEDS AN OIL CHANGE, WHICH THEY ARE THE ONES DOING. THIS IS BEEN HAPPENING FOR YEARS AND IS DANGEROUS. JEEP IS DISMISSIVE OF THEIR VEHICLE JUST SHUTTING OFF WHILE DRIVING.
MY PROBLEM STARTED ABOUT TWO WEEKS AGO WHEN I WENT TO PUT MY CAR INTO REVERSE FROM PARK AFTER HAVING JUST STARTED IT AND IT DROVE FORWARD INSTEAD OF BACKWARDS. I HAD TO PUT IT BACK INTO PARK THEN BACK INTO REVERSE BEFORE IT WOULD GO BACKWARDS (NO I WAS NOT ON A HILL I WAS FLAT, THE CAR WAS ACTING AS THOUGH IT WAS IN DRIVE INSTEAD OF REVERSE). THEN IT PROGRESSED TO I WENT TO CHANGE FROM PARK TO DRIVE AND THE ENGINE JUST REVED WHEN THE GAS WAS PRESSED (ACTING AS THOUGH IT WAS IN NEUTRAL) AND I YET AGAIN HAD TO PUT IT BACK INTO PARK AND TURN IT OFF TO GET IT TO GO INTO THE RIGHT GEAR. THEN IT PROGRESSED TO MY BATTERY NOT WORKING PROPERLY AND MY CAR NOT WANTING TO START UP RIGHT AWAY. AND IT GOT EVEN WORSE TO THE POINT MY CAR NOW SAYS I NEED SERVICE ON THE SHIFTER. I HAVE HAD THIS CAR FOR 9 MONTHS AND I DRIVE IT 10 MILES A DAY (TO AND FROM WORK COMBINED) 5 DAYS A WEEK AND HARDLY EVER ANYMORE THAN THAT. I HAD NEVER HAD ANY PROBLEMS WITH IT BEFORE THIS WEEK AND NOW ALL THESE PROBLEMS ARE POPPING UP AT ONCE.
THE MIL HAS BEEN ON AND OFF, THE SERVICE 4 WHEEL DRIVE WARNING ILLUMINATES, THE PARKING BRAKE WARNING ILLUMINATES, THE TRANSMISSION FEELS LIKE IT IS SHIFTING INTO NEUTRAL AND THERE IS A MAJOR LOSS OF POWER. THE DEALER INFORMED ME THAT OUR 2014 JEEP CHEROKEE NEEDS A NEW TRANSMISSION ASSEMBLY AND DTCM MODULE.
TAKATA RECALL FILL CAR WITH GAS IT WILL SHUT OFF AND LOOSE ALL SOEED CONTROL AND THE SERBICE PARKING BREAK COMES ON WINDSHIELD WIPERS GO YOU LOOSE POWER STEERING LIGHTS FLASH, ALSO CAR WONT GO AGAIN AFTER YOU SLOW DOWN TO INCOMPLETE STOP, ALSO LOOSES ACCELERATION AS YOURE DRIVING WITH NO WARNING WILL SAY TO PUT IN PARK AND WHEN YOU DO YOU EVENTUALLY LOOSE POWER STEERING AND YOU HAVE TO TRY TO RESTART MULTIPLE TIMES TRANSMISSION JUMPS AND JOLTS WHEN SHIFTING GEARS AT ANY RANDOM TIME. THIS ALL HAPPENS VERY RANDOMLY AND GETS WORSE ANY TIME YOU PUT GAS IN ESPECIALLY FILLED UP ALL THE WAY HAVE TAKEN TO DEALER MULTIPLE TIMES AND THEY SAY THERE IS NOTHING WRONG WITH TRANSMISSION THEY CANT GET IT TO DUPLICATE ISSUE THIS HAS BEEN HAPPENING SINCE IVE HAD THE CAR 4 YEARS NOW AND THE OTHER ISSUES WERE SUPPOSEDLY ELECTRICAL CAUSED BY A WATER BOTTLE UNDER MY SEAT BUT YET THE BOTTLE WAS REMOVED AND IM STILL HAVING PROBLEMS
19V-447. WE BEGAN HAVING THIS ISSUE LAST YEAR WHERE WE HAD NO IDEA WHAT THE CAUSE OF IT WAS. INITIALLY THE VEHICLE WOULD BEGIN JERKING WHILE ACCELERATING AND CONTINUE EVEN AT HIGH SPEEDS. THIS WAS INTERMITTENT AND WHENEVER WE TOOK THE VEHICLE IN FOR SERVICE ON THIS THEY COULD NOT REPLICATE IT HAPPENING. IT BEGAN GETTING WORSE WITHIN A FEW MONTHS AND ONE DAY LAST MONTH WHEN MY WIFE WAS STOPPED AT AN INTERSECTION WHEN THE LIGHT TURNED GREEN SHE ACCELERATED AND LOST ALL POWER TO THE TRANSMISSION CAUSING THE VEHICLE TO BECOME DISABLED IN THE MIDDLE OF THE INTERSECTION. WE FILED A CLAIM AND HAD OUR VEHICLE TOWED TO THE JEEP DEALERSHIP.. THE VEHICLE WILL SUDDENLY LOSE ALL POWER TO THE GAS AND CAUSE THE VEHICLE TRANSMISSION LIGHT TO COME ON. THE VEHICLE BLINKS THAT IN ORDER TO GET THE JEEP TO START UP AGAIN IT MUST BE SHIFTED INTO PARK AND THEN IT CONTINUES TO BLINK THE TRANSMISSION WARNING. WE'VE BEEN LUCKY TO NOT HAVE BEEN IN AN ACCIDENT YET BUT THIS VEHICLE IS UNSAFE TO DRIVE. WE WERE TOLD ROUGHLY A MONTH AGO WHEN WE BROUGHT IT IN FOR SERVICING AT OUR LOCAL DEALERSHIP IT WAS FLASHED AND FIXED. AFTER RESEARCHING AND FINDING THERE WAS NO FIX, WE WERE CLEARLY MISLEAD BY THE REPAIR SHOP. THIS HAPPENED AGAIN 3 DAYS AGO WHERE IT STOPPED IN THE MIDDLE OF ANOTHER INTERSECTION WHEN MY WIFE WAS ACCELERATING FROM A STOP AND AGAIN WAS DISABLED IN THE MIDDLE OF THE INTERSECTION. IF LEFT FOR A PERIOD OF TIME THE JEEP WILL START WITH THE TRANSMISSION LIGHT ON AND DRIVE FOR A SHORT PERIOD OF TIME BEFORE DOING IT AGAIN.
MY 2014 JEEP CHEROKEE SHIFTED ITSELF INTO NEUTRAL 3 TIMES YESTERDAY, ALL WHILE STOPPED AT A STOP SIGN OR RED LIGHT IN CITY TRAFFIC. THIS IS THE SECOND TIME IT'S HAPPENED, AND IT SEEMS TO HAPPEN AFTER I FILL UP WITH GAS.
MY PROBLEM STARTED ABOUT A WEEK AGO WHEN I WENT TO PUT MY CAR INTO REVERSE FROM PARK AFTER HAVING JUST STARTED IT AND IT DROVE FORWARD INSTEAD OF BACKWARDS. I HAD TO PUT IT BACK INTO PARK THEN BACK INTO REVERSE BEFORE IT WOULD GO BACKWARDS (NO I WAS NOT ON A HILL I WAS FLAT, THE CAR WAS ACTING AS THOUGH IT WAS IN DRIVE INSTEAD OF REVERSE). THEN IT PROGRESSED TO I WENT TO CHANGE FROM PARK TO DRIVE AND THE ENGINE JUST REVED WHEN THE GAS WAS PRESSED (ACTING AS THOUGH IT WAS IN NEUTRAL) AND I YET AGAIN HAD TO PUT IT BACK INTO PARK AND TURN IT OFF TO GET IT TO GO INTO THE RIGHT GEAR. THEN IT PROGRESSED TO MY BATTERY NOT WORKING PROPERLY AND MY CAR NOT WANTING TO START UP RIGHT AWAY. AND IT GOT EVEN WORSE TO THE POINT MY CAR NOW SAYS I NEED SERVICE ON THE SHIFTER. I HAVE HAD THIS CAR FOR 9 MONTHS AND I DRIVE IT 10 MILES A DAY (TO AND FROM WORK COMBINED) 5 DAYS A WEEK AND HARDLY EVER ANYMORE THAN THAT. I HAD NEVER HAD ANY PROBLEMS WITH IT BEFORE THIS WEEK AND NOW ALL THESE PROBLEMS ARE POPPING UP AT ONCE
WHILE DRIVING, THE VEHICLE HAD A HARD SHIFT WHEN STARTING TO ACCELERATE. RECENTLY, I WENT TO LEAVE WORK AND VEHICLE WOULDN'T START AND WAS TOLD IT WAS A FUEL PUMP. FEW DAYS LATER, THE VEHICLE STARTED SEVERAL TIMES. TWO DAYS LATER, I WAS DRIVING ON THE INTERSTATE AND THE RPMS STARTED GOING DOWN AND I EVENTUALLY STALLED OUT LUCKILY I WAS ABLE TO PULL OFF TO THE SIDE. FEW MINUTES LATER THE VEHICLE STARTED AND I MADE IT ALMOST HOME UNTIL MY VEHICLE STALLED OUT AGAIN WHILE SITTING AT A RED LIGHT BUT THIS TIME IN THE MIDDLE OF TRAFFIC. THE BATTERY LIGHT CAME ON BECAUSE THE VEHICLE WAS SHUTTING DOWN. SHIFT TO P MESSAGE CAME UP AS WELL. I TRIED TURNING THE VEHICLE ON AND OFF LIKE I DID BEFORE BUT IT WOULDN'T START. FINALLY AFTER TWO TRIES IT STARTED AGAIN SO I PULLED OFF INTO A PARKING LOT TO WAIT FOR MY DAD. EVEN JUST SITTING IN THE PARKING LOT THE VEHICLE WAS STALLING OUT AND THE SHIFT TO P MESSAGE CAME ON AGAIN. MY FATHER WENT TO LEAVE HIS WORK AND THE VEHICLE SHUT OFF AGAIN AND IT WAS TOWED TO A DEALERSHIP WHERE IT HAS BEEN FOR ALMOST TWO WEEKS NOW AND THEY CAN NOT DUPLICATE THE ISSUE.
MY JEEP WILL JUMP FORWARD UNCONTROLLABLY WHILE MOVING BETWEEN 9-13 MPH. WHEN IT HAPPENS, IT SOUNDS LIKE A BOMB GOING OFF IN THE TRANSMISSION SLAMMING GEARS DOWN. THIS HAPPENS REGULARLY AND CAN NOT BE CONTROLLED. OFTEN TIMES THIS WILL HAPPEN WITH THE SHIFT LIGHTS ARE ALL RED AND YOU CAN NOT TELL WHAT GEAR YOU ARE IN. I'VE HAD THIS SHIFT MODULE REPLACED MULTIPLE TIMES AND ON THE WAY HOME FROM THE DEALER WILL JUMP AGAIN.
THE TRANSMISSION HOLDS OUT FOR A FEW SECONDS BEFORE CHANGING TO THE NEXT GEAR IN THE FISRT AND SECOND GEARS; THEN A JOLT IS FELT AS THE GEAR SHIFTS
TAKATA RECALL:THE CAR DOESN'T SHIFT PROPERLY, THE CAR TAKES FOREVER TO DRIVE FORWARD AND MAKES A LOUD NOISE WHEN REVERSING. I'VE HAD THE VEHICLE FOR 8 MONTHS. SOMETIMES IT GOES UP TO A HIGH RPM BEFORE IT SHIFTS TO THE SPEED IT NEEDS TO BE AT. THE CAR DOESN'T TAKE OFF FAST ENOUGH. (APPROXIMATELY 12 SECONDS TO GO FROM 0-60MPH) I WAS DRIVING ON THE FREEWAY WHEN THE CAR SUDDENLY ENTERED LIMP MODE AND THE CHECK ENGINE LIGHT WAS ON.
TL*THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE VEHICLE LOST MOTIVE POWER WHILE DRIVING THE CONTACT WAS ALMOST LEFT STRANDED THE MECHANIC WAS UNABLE TO PINPOINT THE FAILURE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, WITHOUT WARNING THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO GENGRAS CHRYSLER DODGE JEEP RAM , 460 CONNECTICUT BLVD, EAST HARTFORD, CT 06108, (860) 289-0246, TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,300.
BOUGHT THE CAR ABOUT 6 MONTHS AGO STARTED HAVING ISSUES WITH TRANSMISSION SHIFTING AND TOOK IT IN AND THEY TOLD ME ALL IT NEEDED WAS A SOFTWARE UPDATE AND STILL TO THIS DAY I HAVE EVEN MORE ISSUES CAR DON'T START AT TIME AND THEN WHEN IT DOES CHECK ENGINE LIGHT TURNS ON AND WHEN I TRY TO PUT IT ON DRIVE I BIG A BIG CLUB I NOISE AND YOU CAN REALLY FEEL THE CAR SHAKE FROM THE SHIFT AND AND SAYS SERVICE TRANSMISSION AND THEN ALL OF A SUDDEN ALL THE SERVICE LIGHT COME OF BY FAR THE WORSE CAR I HAVE EVER BOUGHT!! AND TELL THIS DAY I STILL HAVE THOSE ISSUES
TRANSMISSION FEELS LIKE IT IS SLIPPING WHILE IN MOTION AND IT RANDOMLY GOES INTO NEUTRAL WHICH HAD TO BE PUT INTO PARK AND THEN BACK TO DRIVE IN ORDER TO MOVE. SOMETIMES IT REQUIRES A COMPLETE ENGINE RESTART. THIS HAS HAPPENED RANDOMLY AND ALWAYS WHEN I'M DRIVING AND ON THE ROAD OR HIGHWAY BUT LUCKILY WAS ALWAYS ABLE TO PULL OVER TO THE SIDE AVOIDING A MAJOR ACCIDENT.
I HAVE A 2014 JEEP CHEROKEE SPORT AND MY SERVICE SHIFTER CAME ON AND MY CAR WOULDN'T START UNLESS I JUMP STARTED IT , CALLED THE DEALERSHIP THEY SAID THEY NEVER OF HEARD OF ANYTHING LIKE THAT , I THINK THIS NEEDS TO BE INVESTIGATED OR SOMEONE IS GOING TO END UP KILL BECAUSE OF THERE CAR MESSING UP .
MY HORN WILL NOT WORK AT ALL NOR THE CRUISE CONTROL IS NOT WORKING AT ALL AS WELL. SO IS ALL OF THE CONTROLS ON THE STEERING WHEEL. ALSO A LOW HEADLIGHT WENT OUT AND I MAY HAVE A STUCK CLUTCH PROBLEM AS WELL. I NEED ALL OF THIS FOR MY SAFETY, MY PASSENGERS, AND MY VEHICLE SAFELY AS WELL. I AM REQUESTING A RECALL SO THESE MATTERS CAN BE STRAIGHTEN OUT AS SOON AS POSSIBLE. I DON'T KNOW WHAT'S GOING TO HAPPEN THE NEXT DAY, BUT I NEED THESE SITUATIONS FIXED AS MUCH AS I CAN.
TRANSMISSION STOPPED WORKING WHILE DRIVING ON CITY STREET, MAKING LEFT TURN. TRANSMISSION HAD TO BE REPLACED
THIS IS THE SECOND TIME IT'S HAPPENED. AFTER I FILL UP A TANK LOAD OF GAS, THE CAR WANTS TO LUNGE FORWARD AFTER COMING TO A STOP. IT DOES A FEW JOLTS BEFORE IT PICKS UP SPEED. TODAY, WHEN I CRANKED IT, IT STALLED. I TURNED IT OFF THEN CRANKED IT AGAIN AND IT WAS FINE. THEN I PULLED OUT THE DRIVEWAY AND PROCEEDED TO DRIVE DOWN THE STREET (35 MPH). WHEN I APPROACHED THE STOP SIGN, THE CAR SAID 'SHIFT TO PARK TO SHIFT GEARS.' I SHIFTED FROM DRIVE TO PARK, WAITED A MINUTE, THEN BACK TO DRIVE. THE CAR WOULD NOT GO. I TURNED IT OFF AND THEN BACK ON, SHIFTED TO DRIVE THEN PROCEEDED TO DRIVE. I GOT UP TO 45 MPH AND APPROACHED A STOP SIGN. THE CAR SAID 'SHIFT TO PARK TO SHIFT GEARS.' AT THE STOP SIGN, I SHIFTED FROM DRIVE TO PARK, WAITED THEN SHIFTED TO DRIVE. THE CAR WOULD NOT GO. I TURNED IT OFF THEN TRIED TO TURN IT BACK ON AND IT STALLED. I TURNED IT OFF THEN WAITED A FEW MINUTES BEFORE TURNING IT BACK ON.
MY CAR STOPPED WITHOUT WARNING IN THE MIDDLE OF A BUSY ROAD WHILE THE CAR WAS IN DRIVE. I WAS ON A CITY STREET GOING STRAIGHT. THEN THE SCREEN SAID SERVICE TRANSMISSION. TOLD ME TO PUT CAR IN PARK AND THEN DRIVE AGAIN. I WAS ABLE TO GET OUT OF HARMS WAY, AFTER SEVERAL ATTEMPTS TO ENGAGE THE TRANSMISSION WHILE I WAS ON THE ROAD. I PUT THE CAR INTO NEUTRAL TO GET IT TO ROLL INTO A PARKING LOT. PARKED IN PARKING LOT. PUT INTO DRIVE AGAIN, AND CARE WOULD NOT MOVE. SCREEN PROMPTED ME TO SHUT OFF VEHICLE AND RESTART. DID THIS, AND SAME ISSUE. CAR WOULD NOT MOVE. DID THIS TWO MORE TIMES AND THEN GAVE UP AND CALLED A TOW TRUCK. MY FIRST INCIDENT WITH ISSUES WITH THIS CAR STARTED OVER THE LAST FEW WEEKS. I PURCHASED IT USED IN FEBRUARY 2019, WITH A CLEAN CARFAX. IT IS NOW JUNE 2019, AND I'M STARTING TO SEE THE ISSUES WITH TRANSMISSION. WHILE PARKED ON DAY FOR 3 HOURS, I HOPPED IN THE CAR TO START IT AND IT WOULDN'T START AFTER SEVERAL ATTEMPTS, BUT NO ERROR MESSAGES. I DIDN'T THINK MUCH OF IT BECAUSE THE SCREEN SAID THE FOB WASN'T DETECTED, SO I THOUGHT MAYBE THE BATTERY ON FOB WAS LOW. THIS PROBLEM HAS NOT OCCURRED SINCE. THE OTHER PROBLEMS I NOTICED ARE EXTREME JERKING WHILE DRIVING THE VEHICLE, WHEN ACCELERATING AT A STOP OR WHILE DRIVING. ONE TIME IT JERKED SO HARD GOING FROM A STOP TO DRIVE, THAT I THOUGHT I HAD BEEN HIT IN THE BACK OF THE CAR. MY CAR IS CURRENTLY WITH THE PURCHASING DEALERSHIP GETTING LOOKED AT.
SHIFT LIGHTS ALL COME ON RESULTING IN CAR STALLING OUT ON TAKE OFF. JEEP HAS STALLED OUT ON ME MANY TIMES IN THE MIDDLE OF INTERSECTIONS. WILL HAVE TO TURN OFF CAR AND RESTART.
THIS VEHICLE WILL MAKE ITS 3RD VISIT TO DEALERSHIP FOR SHUTTING DOWN WHILE MOVING. PREVIOUS 2 VISITS I WAS TOLD VEHICLE NEEDED UPDATES. WAS UPDATED 2 WEEKS AGO AND THE ISSUE HAPPENED AGAIN TODAY... FIRST STEERING WHEEL LOCKS UP,,,TACHOMETER GOES TO ZERO..ENGINE SHUTS DOWN..LIGHT COMES ON AND SAYS PUT VEHICLE IN PARK AND RESTART. VEHICLE IS UNSAFE TO OPERATE. DEALERSHIP IS GUESSING AT THIS POINT BUT I CANNOT PIT MY SON'S LIFE IN JEOPARDY. WHAT CAN WE DO?
VEHICLE DOES NOT START'- INITIALLY SEEMS BATTERY RELATED, BUT BATTERY CHECKS OKAY AT TWO DIFFERENT PARTS RETAILERS. FINALLY GOT A 'SERVICE SHIFTER' MESSAGE ON THE LED READOUT ON THE DASHBOARD. BUT PROBLEM IS INTERMITTENT AND DEALERSHIP SAYS THEY CAN'T FIX IT UNLESS IT ACTS UP IN THEIR POSSESSION. SOME OWNERS IN AN ONLINE FORUM REPORT SIMILAR ISSUES ACROSS A NUMBER OF MODEL YEARS. PLEASE HELP.
MY 2014 JEEP CHEROKEE HAS BEEN HAVING TRANSMISSION ISSUES SINCE SEPTEMBER, 2018. THE SERVICE TRANSMISSION LIGHT COMES ON AS WELL AS A MESSAGE DISPLAYING "SERVICE TRANSMISSION" IN THE DASHBOARD MESSAGE CENTER. ALTHOUGH THE VEHICLE DOESN'T "ACT UP" WHILE DRIVING, ONCE YOU COME TO A STOP IT CHUGS AND CHUGS AND TAKES ABOUT 5 MINUTES TO GET UP TO SPEED AGAIN. THE ONLY WAY TO RESET IT IS TO STOP COMPLETELY, TURN IT OFF AND WAIT ABOUT 15 MINUTES AND START IT BACK UP AGAIN. WHEN YOU START IT BACK UP IT SEEMS TO RUN FINE BUT THE SERVICE TRANSMISSION IDIOT LIGHT IS STILL ON. THIS HAS HAPPENED A TOTAL OF 3 TIMES SINCE SEPTEMBER, 2018. WHEN I TAKE IT TO THE DEALERSHIP THEY CLAIM THE COMPUTER SHOWS NO EVIDENCE OF AN ERROR CODE AND THAT WHEN IT HAPPENS AGAIN TO BRING IT IN. THE PROBLEM IS THAT WHEN IT HAPPENS I'M TOO FAR AWAY FROM THE DEALERSHIP TO BRING IT IN AND EVERY TIME I STOP AT A STOP LIGHT/STOP SIGN I HOLD UP TRAFFIC BECAUSE IT TAKES SO LONG TO GET UP TO SPEED. HOW DO THEY EXPECT ME TO BE ABLE TO "BRING IT IN"? THEY REFUSE TO DO NOTHING ABOUT IT.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME AS THE INTERIM NOTICE FAILED TO SPECIFY WHEN THE PART WOULD BE PROVIDED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT HE DID NOT RECEIVE NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN) UNTIL HE ATTEMPTED TO SELL THE VEHICLE. THE CONTACT CALLED BOB BAKER CHRYSLER JEEP DODGE RAM AT 760-431-3000 (LOCATED AT 5555 CAR COUNTRY DR, CARLSBAD, CA 92008) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE RECALL LIMITED THE CONTACT'S ABILITY TO SELL THE VEHICLE AT ITS FULL VALUE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
WHEN SHIFTING FROM A PARKED POSITION, ROLLING STOP, OR JUST AT A STOP SIGN, IT WILL NOT SHIFT RIGHT AWAY AND THEN IT WILL LUNGE INTO GEAR AND LUNGE YOU FORWARD AS WELL. IT HAS GONE FROM A NEUTRAL POSITION TO DRIVE AND IT WOULDN'T STOP LUNGING. THE CHECK ENGINE LIGHT CAME ON AND SAID THE TRANSMISSION NEEDED SERVICED. I HAD TO PUT IN PARK, TURN OFF THE CAR, AND THEN WAIT. ONCE I STARTED IT BACK UP AND WASN'T LUNGING CONSTANTLY BUT STILL DID WHEN SHIFTING. IT SEEMS LIKE THIS IS A COMMON PROBLEM THAT NEEDS TO BE FIXED BY JEEP. THESE PROBLEMS HAVE HAPPENED ON CITY STREETS AND HIGHWAYS.
THE VEHICLE RANDOMLY DOWNSHIFTS INTO FIRST GEAR WHILE DRIVING APPROXIMATELY 30 MPH. IT IS A VERY HARD DOWN SHIFT ACCOMPANIED BY GETTING STUCK IN NEUTRAL. THIS OCCURRED WHILE DRIVING DOWN A CITY STREET.
NEAR DEATH EXPERIENCE TOO MANY TIMES. HAVE REPORTED THIS TO THE DEALERSHIPS AND TO JEEP HEADQUARTERS. IT IS A KNOWN ISSUE WITH JEEP AND THEY FAIL TO DO ANYTHING ABOUT IT. IF YOU TRY TO ACCELERATE FROM A INCOMPLETE STOP (SUCH AS SLOWING DOWN ON A RAMP AND THEN SPEEDING UP) THE CAR DOES NOT SHIFT INTO GEAR AND YOU ARE LEFT SITTING IN THE MIDDLE OF DANGEROUS TRAFFIC. EVENTUALLY IT WILL SHIFT AND BUCK AND THROW THE CAR INTO HIGH SPEED AS THE TRANSMISSION TRIES TO CATCH UP TO THE FUEL THAT WAS DUMPED INTO THE ENGINE AS A RESULT OF THE CAR NOT CHANGING GEARS AND GOING FORWARD WHEN THE GAS WAS FIRST APPLIED. HAVE NARROWLY AVOIDED BEING BLIND SIDED IN INTERSECTIONS ALMOST DAILY!!! SO SICK OF JEEP NOT FIXING IT, AND KNOWING ABOUT THE ISSUE FOR YEARS AND YEARS AND YEARS. IT IS A DEATH MACHINE JUST WAITING FOR THE NEXT KILL. YOU CAN SEE ALL THE COMPLAINTS ON THIS YEAR (2014) AND (2015) WITH THIS CAR. I HAVE HAD INTO THE SHOP REPEATEDLY SINCE PURCHASING THIS VEHICLE NEW AND STILL NO RESOLUTION FROM JEEP. THEY DON'T CARE IF YOU DIE IN THE CAR, EVEN THOUGH THEY KNOW THE CAR WILL NOT SHIFT INTO GEAR WHEN TRYING TO ACCELERATE FROM A STOP OR A SLOW ROLL. THIS REPORT WANTS TO KNOW WHEN THIS HAPPENED. IT HAPPENS EVERY SINGLE DAY SINCE THE DAY WE BOUGHT THE CAR. I WOULD HAVE REPORTED IT DAILY IF I HAD KNOWN THIS FORM EXISTED BEFORE TODAY.
VERY CLUNKY AND UN EVEN SHIFTING. IF I SPEED UP AND LET GO OF THE GAS THE WHEELS LOCK UP AND IT FEELS LIKE SOMEONE REAR ENDED ME. SOMETIMES WHEN GOING IN REVERSE AND THE WANT TO GO FORWARD IT SEEMS THE CAR CAN'T FIND THE GEAR AND IT GET STUCK IN NEUTRAL FOR A WHILE.