NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2014 Jeep Cherokee. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
2014 JEEP CHEROKEE. SERVICE TRANSMISSION MESSAGE COMES ON SCREEN, TRANSMISSION MAKE LOUD NOISE, ENGINE SHUTS DOWN. HARD TO CONTROL VEHICLE. ALMOST CRASHED. DEALER SAYS TRANSMISSION FAULTY. SECOND TIME THIS HAPPENED
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE) AND NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
I WAS DRIVING DOWN THE HIGHWAY. WHEN I HEARD A LOUD GUNSHOT NOISE AND GLASS EVERYWHERE. I LOOKED UP AND NOTICED IT WAS MY SUNROOF. THERE WAS NO CARS IN FRONT OF ME. BECAUSE THE FIRST THING I THOUGHT MAYBE A ROCK HIT IT. BUT AS I GOT OUT AND LOOKED AND CHECK OUT THE INCIDENT SUNROOF WAS PUSHED UP. MEANING IF THE ROCK CAT HIT IT IT WOULD BE PUSHED IN TOWARDS THE VEHICLE. SINCE IT WAS PUSHED UP BELIEVE ME TO THINK THE ENGINE MAY HAVE MISFIRED OR SOME KIND PRESSURE WAS IN THE VEHICLE THAT NEEDED TO BE RELEASED. MY TRUCK IS NOW IN JEEP BEING INVESTIGATED BUY JEEP TO SEE IF IT'S SOMETHING THAT THEY ARE RESPONSIBLE FOR WHICH THEY ARE. BUT I KNOW THEY ARE GOING TO TRY AND PUT IT ON MY INSURANCE AND THEN WE ARE GOING TO HAVE BIG PROBLEMS.
I WAS DRIVING MY MOTOR HOME IN EXTREMELY HEAVY WINDS AT THE TIME AND THE MOTOR HOME AND MY JEEP 2014 LATITUDE (4 CYLINDER) WITH ACTIVE DRIVE II STARTED TO SWAY RATHER VIOLENTLY SIDE TO SIDE. I WAS GOING ABOUT 55 MPH AT THE TIME. REALLY DID NOT KNOW WHAT WAS HAPPENING BUT BOTH THE RV AND CHEROKEE WERE SWAYING VIOLENTLY. I COULD SEE THE CHEROKEE IN MY REAR VIEW CAMERA. I THOUGHT MAYBE I HAD BLOWN A TIRE ON THE RV OR SUFFERED A MAJOR SUSPENSION PROBLEM ON THE RV. WAS REALLY DIFFICULT TO CONTROL THE RV AND COULD HAVE REALLY RESULTED IN A MAJOR ACCIDENT. FORTUNATELY I WAS ABLE TO SLOW DOWN AND GET STOPPED WITHOUT HAVING AN ACCIDENT. OF COURSE I GOT OUT AND CHECKED EVERYTHING IMAGINABLE BUT COULD NOT FIND ONE THING THAT MAY HAVE CAUSED THE PROBLEM. I CONTINUED OUR TRIP WITHOUT FURTHER INCIDENT BUT TO THIS DAY I AM PERPLEXED AS TO WHAT CAUSED THE VIOLENT SWAYING. THE ONLY POSSIBLE REASON I CAN EVEN IMAGINE IS THE STRONG WINDS AT THE TIME. HOWEVER, THAT IS SIMPLY A GUESS AND AS STATED EARLIER I REALLY DO NOT A VALID AND SCIENTIFIC REASON FOR THE SWAYING. I CAN HOWEVER SAY WITH ABSOLUTE CERTAINTY THAT THE INCIDENT WAS VERY, VERY FRIGHTENING AND EASILY COULD HAVE RESULTED IN A MAJOR CATASTROPHE. WOULD LOVE TO KNOW THE REASON SO IT COULD BE CORRECTED. PLEASE NOT THAT THIS HAS HAPPENED ONLY ONCE.
1ST INCIDENT- 9/1/15- DRIVING IN INTERSTATE TRAFFIC WHEN W/O WARNING JEEP LOST POWER, IMMEDIATELY SLOWED AS IF IT DROPPED GEARS AND WENT INTO NEUTRAL, "SERVICE PARKING BRAKE" MESSAGE FLASHED AND SAID TO PUT IN PARK/TURN CAR OFF/RESTART. OTHER EMERGENCY WARNINGS APPEARED: CHECK ENGINE, STABILITY TRACTION, SERVICE TRANSMISSION. JEEP HAD NO POWER AND WAS HARD TO STEER. I WAS IN FAR LANE AND ABLE TO COAST TO SHOULDER. TURNED CAR OFF/ON. SAID "SERVICE TRANSMISSION". TRIED TO DRIVE BUT PARKING BRAKE WAS STILL LOCKED. HAD TOWED TO DODGE SERVICE DEPT. 9/3 DIAGNOSIS- "CODE U042 ERROR CAUSING SERVICE PARKING BRAKE MESSAGE AND TRANSMISSION TO GO LIMP". TOLD IT WAS REPROGRAMMED AND PROBLEM FIXED. 2ND INCIDENT- 9/4- DRIVING ON COUNTRY ROAD IN SCHOOL TRAFFIC WHEN SAME EXACT PROBLEM OCCURRED.THERE WAS NO WHERE TO COAST/PULL OVER. TURNED CAR OFF/ON. SERVICE TRANSMISSION WARNING LIGHT WAS ON BUT ATTEMPTED TO DRIVE TO MOVE CAR OUT OF TRAFFIC. SHUT DOWN 5 MORE TIMES W/ LOUD CLUNKS AS IF TRANSMISSION WAS GOING TO DROP OUT BEFORE ABLE TO SAFELY PARK. NEARLY CAUSED SCHOOL BUS ACCIDENT! HAD TOWED TO DODGE. STAR CASE OPENED. IN SERVICE DEPT FOR 14 DAYS. REPLACED "BODY CONTROL MODULE" BUT COULDN'T GET IT RECONFIGURED AND HAD TO "WRITE" INTO DODGE TO FIND OUT HOW TO FIX IT. 9/17 DIAGNOSIS- "INTERNAL BCM FAILURE CAUSED ACTIVE U0140- LOST COMMUNICATION W/ BCM DTC IN ELECTRIC PARK BRAKE MODULE; TEST CONFIRMED BCM FAILED CAUSING FALSE ACTIVATION OF PARK BRAKE. I EXPRESSED CONCERN OF RECURRENCE AND MY SAFETY BASED ON HISTORY OF COMPLAINTS BUT WAS ASSURED IT WAS FIXED. 3RD INCIDENT- 9/21 IN RUSH HOUR TRAFFIC AGAIN! HOW MANY TIMES DO I HAVE TO RISK MY FAMILY'S LIVES BEFORE THEY RECALL/REPLACE THIS DEATH TRAP! JEEP STILL IN SERVICE DEPT AND THEY HAVE NOW ORDERED A VALVE BODY, TRANSMISSION RANGE SENSOR, TRANSMISSION FLUID AND ELECTRIC PARKING BRAKE CONTROL MODULE. PLEASE HELP BEFORE SOMEONE IS KILLED!
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY) WAS RECEIVED IN SEPTEMBER OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE ) WAS RECEIVED IN SEPTEMBER OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE TRANSMISSION IN THE 2014 AND 2015 JEEP WAS THE FIRST TO USE 9-SPEED. IT CREATES A ROUGH CHANGE IN GEARS, OFTEN TIMES STALLING WHILE TRYING TO ACCELERATE (INCREDIBLY DANGEROUS), AND CREATING A BUMPY RIDE. THE SOFTWARE "FIX" RECOMMENDED BY JEEP DOES NOTHING TO FIX THE ISSUE.
SEVERAL TIMES WHILE I WAS DRIVING THE DIGITAL DASH DISPLAY WENT BLANK, RED "BATTERY" INDICATOR CAME ON, "NO BUS" FAULT MESSAGE APPEARED, THE HEADLIGHTS WENT OFF, THE TURN SIGNAL DID NOT WORK, RADIO DID NOT WORK, DOOR LOCKS WOULD NOT WORK (LOCK/UNLOCK). THE SAFETY ISSUE IS TO LOSE FUNCTION OF HEADLIGHTS AND TURN SIGNAL WHILE DRIVING. ALSO IF A CRASH WERE TO OCCUR, I MAY NOT BE ABLE TO EXIT MY VEHICLE IN AN EMERGENCY, DUE TO NOT BEING ABLE TO UNLOCK MY DOORS. BETWEEN AUGUST 27, 2015 AND SEPTEMBER 14, 2015 THIS OCCURRED FOUR (4) SEPARATE TIMES. THE VEHICLE WAS TURNED IN FOR SERVICE EACH TIME THIS OCCURRED. THE PROBLEM IS INTERMITTENT, DURING DRIVING IT CAN COME AND GO. SERVICE DEPARTMENT AT AUTHORIZED JEEP DEALER STATED THAT THEY DO NOT HAVE ANY INSTRUMENTATION TO TROUBLESHOOT CAN BUS AND THEY CAN NOT DUPLICATE THE ISSUE. I WOULD PULL OVER INTO A SAFE AREA AND TAKE PHOTOS OF THE DASH SHOWING THE FAULTS. SERVICE DEPARTMENT CAN ONLY RESET FAULTS AS DISPLAYED ON A TABLET WHEN PLUGGED INTO THE VEHICLE. AGAIN DEALER HAS NO TOOLS TO LOOK UP BUS PROBLEMS, ELECTRICAL CONTACT ISSUE, ETC.
I HAD A ROLL AWAY INCIDENT BACK AROUND AUGUST 25TH 2015 I PULLED INTO MY DRIVEWAY AND PUT THE CAR (2014 JEEP GRAND CHEROKEE OVERLAND) IN PARK .I TURNED IT OFF AND EXITED THE CAR. IT STARTED ROLLING FORWARD SO I JUMPED BACK IN THE CAR AND PUT ON THE BRAKE THEN MOVED IT BACKWARDS A LITTLE AND EXITED THE CAR AGAIN. AGAIN THE CAR WAS IN PARK AND SHUT OFF.AS I WAS WALKING AWAY FROM THE CAR IT ROLLED FORWARD AGAIN ABOUT 8 FEET .I KNOW IT WAS IN PARK, WHEN IT WAS NOT IN GEAR. I GOT OUT OF THE VEHICLE AND IT STARTED TO ROLL BACK ON ME. I QUICKLY JUMPED BACK INTO THE VEHICLE TO STOP IT WITHOUT ACCIDENT, THIS TIME. NOW I PUT A BLOCK IN FRONT OF THE TIRE SO IT WONT ROLL AWAY.I WONT PARK IT ON A HILL.DEALER CANT SEEM TO FIND A PROBLEM.
EPISODE ONE: WHILE DRIVING UP HILL AT ABOUT 30 MILES AND HOUR CAR JERKED INTO NEUTRAL, INSTRUMENT CLUSTER FLASHED ENGINE LIGHT WARNING, TRANSMISSION LIGHT WARNING, PARKING BREAK WARNING, TRACTION CONTROL WARNING AND FLASHED "SERVICE TRANSMISSION" AND SERVICE PARKING BRAKE". OPERATOR RESTARTED CAR THREE TIMES BEFORE TRANSMISSION WOULD ENGAGE. THIS CLEARED ALL WARNINGS EXCEPT "CHECK ENGINE" LIGHT. CAR WAS DRIVEN TO DEALER WHERE WITHOUT DOCUMENTATION THEY STATED THAT THEY FLASHED THE TRANSMISSION CONTROL MODULE AND THEN CAR WAS RETURNED TO OWNER. SECOND EPISODE: ON SEPT 3, 2015 OPERATOR WAS DRIVING ABOUT 55 MILES PER HOUR WHEN SUDDENLY WITH A JERK THE CAR SHIFTED INTO NEUTRAL AND THE CAR JERKED INTO NEUTRAL, INSTRUMENT CLUSTER FLASHED ENGINE LIGHT WARNING, TRANSMISSION LIGHT WARNING, PARKING BREAK WARNING, TRACTION CONTROL WARNING AND FLASHED "SERVICE TRANSMISSION" AND SERVICE PARKING BRAKE". . OPERATOR WAS ABLE TO PULL OVER TO THE SIDE WHERE HE RESTARTED THE CAR ABOUT 4 TIMES BEFORE TRANSMISSION WOULD ENGAGE. THEN ABOUT 10 MILES FURTHER ON THE ROAD, COMING UP TO A STOP SIGN THE SAME BEHAVIOR REOCCURRED. CAR WAS DELIVERED TO DEALER ON 9-03-2015 AND THEIR SERVICE REPORT OF 9-04-2015 INDICATES THAT THEY FLASHED TCM,BCM,IPC AND R40 RECALL. EPISODE THREE: SEPTEMBER 6 2015 OPERATOR WAS DRIVING CAR UP TO STOP SIGN CAR JERKED INTO NEUTRAL, INSTRUMENT CLUSTER FLASHED ENGINE LIGHT WARNING, TRANSMISSION LIGHT WARNING, PARKING BREAK WARNING, TRACTION CONTROL WARNING AND FLASHED "SERVICE TRANSMISSION" AND SERVICE PARKING BRAKE". FROM THAT POINT TO THE DEALER OPERATOR NOTED THAT THE ENGINE RPM MAINTAINED AT ABOUT 3000RPM INSTEAD OF FLUCTUATING NORMALLY AS WITH NORMAL DRIVING.
AUGUST 24, 2015: THIS CAN BE CONSIDERED AN UPDATE TO REPORT TRACKING # 10758562. WE WERE TAKING OUR 2014 JEEP CHEROKEE LATITUDE TO THE A DEALERSHIP FOR SERVICE, DUE TO THE EVENTS REPORTED IN #10758562. WE WERE ON I-95 WHEN THE ENGINE LIGHT/SERVICE TRANSMISSION MESSAGE ILLUMINATED. HIGHWAY SPEED AND PERFORMANCE WERE NOT AFFECTED, BUT WHEN WE LEFT THE HIGHWAY AND WERE IN A STRETCH OF ROAD WITH TRAFFIC LIGHTS, ACCELERATION WAS VERY SLUGGISH, AS IN THE PRIOR INCIDENTS REPORTED IN #10758562. NO GAS HAD BEEN ADDED SINCE FRIDAY MORNING (8/21), AND THE JEEP WAS NOT DRIVEN ON SATURDAY OR SUNDAY. IT HAD BEEN DRIVEN 2-3 MILES ON LOCAL STREETS ON THE MORNING OF 8/24, WITHOUT INCIDENT. THE 8/24 INCIDENT MEANS THAT ON THE LAST 4 DAYS THE JEEP HAS BEEN DRIVEN, THERE HAS BEEN AN INCIDENT EACH DAY, INVOLVING TRANSMISSION FREEZE AND/OR LOSS OF ACCELERATION.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT A VERY STRONG ODOR OF MOLD EMITTED OUT OF THE AIR VENTS WHICH INCREASED WHEN THE AIR CONDITIONER WAS ACTIVATED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE DECELERATED AND THE ENGINE CONTINUED RUNNING AS THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD, WHERE IT WAS TURNED OFF AND RESTARTED IN ORDER TO RESET THE SYSTEM WHICH RESUMED NORMAL OPERATION. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 15V461000 (EQUIPMENT). THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
I WAS EXITING A HIGHWAY AND HAD SLOWED DOWN TO A NEAR STOP. WHEN I TRIED TO ACCELERATE, THE CAR WOULDN'T MOVE AND THEN LUNGED FORWARD. I NEARLY CRASHED INTO THE CAR IN FRONT OF ME. ISSUES WITH THE TRANSMISSION OF THIS VEHICLE HAVE PERSISTED SINCE I FIRST PICKED THE CAR UP IN MARCH OF 2014. IT HAS BEEN BACK TO THE DEALERSHIP EIGHT TIMES, WITH FIVE UPDATES BEING PERFORMED, NO TO AVAIL. THE VEHICLE IS UNSAFE.
VEHICLE STUTTERS AND BUCKS WHEN ACCELERATING. FEELS LIKE IT CANNOT GET POWER AND IT MAY STALL OUT
WAS DRIVING HOME AND CHECK TRANSMISSION AND MOTOR LIGHTS CAME ON. WE PULLED OVER STOPPED CAR AND TURNED ON AND COULD DRIVE HOME. NEXT DAY WITH KIDS IN HEAVY TRAFFIC, CAR JUST COASTED AND ALL LIGHTS WENT ON, KIDS WERE SCARED AND ALMOST HIT BY A TRUCK AS WE PULLED OVER TO CURVE. RESTARTED CAR AND COULD DRIVE HOME BUT THE TRANSMISSION WAS JERKY. NEXT MORNING TOOK TO DEALER AND THEY FOUND ALL THE FAULTS I REPORTED. THEY SAID COMMUNICATION PROBLEM AND CLEANED ALL LEADS AND SAID IF HAPPEND AGAIN THEY WOULD HAVE TO CONTACT CHRYSTLER DIRECT. NEXT MORNING, LIGHTS CAME BACK ON CHECK TRANSMISSION AND PULLING OUT OF MY GARAGE, ALMOST SLAMMED ME INTO A WALL CHANGING GEARS. DEALER CONFIRMED PROBLEM IN TRANSMISSION AND ORDERED A NEW ONE UNDER GUARANTEE. I AM WITHOUT A CAR FOR AT LEAST 3 WEEKS AND DEALER SAID IF I HAD GOTTEN THE EXTENDED GUARANTEE WOULD HAVE GOTTEN REINBURSED FOR AN AUTO RENTAL AFTER 5 BUSINESS DAYS OF NOT HAVING CAR. REALLY CONCERNED ABOUT SAFETY AND EVERYONE IS FORTUNATE NO FATALITIES YET DUE TO A DEFECTIVE 9 SPEED TRANSMISSION DESIGN. MY CAR WAS FINE UNTIL THEY DID A SOFTWARE UPDATE TO DEAL WITH TRANSMISSION COMPLAINS. REALLY SUPPRISED USA GOVERNMENT HAS NOT RECALLED THE TRANSMISSION OR ALLOW FAMILY CAR OWNERS LIKE MYSELF WHO THOUGHT THIS JEEP WAS SAFE WITH GOOD GAS MILAGE TO EXCHANGE CARS OR SELL BACK. HAVE TO WAIT AND SEE IF NEW TRANSMISSION WORKS OR SIMPLY REPLACING ONE POORLY DESIGNED PART WITH HANOTHER. ACTUALLY LIKED THE CAR, JUST NOW CONCERNED WITH MY FAMILY SAFETY.
WHILE DRIVING AN APPROX. 10 HOUR TRIP FROM COLORADO TO TEXAS VEHICLE BEGAN EXPERIENCING PROBLEMS. HALFWAY INTO THE TRIP THE CHECK ENGINE LIGHT CAME ON AFTER STOPPING TO GET FUEL. FEW MILES LATER THE TRANSMISSION NOTIFICATION APPEARED AND THE SHIFTER STARTED BLINKING WHILE IN DRIVE. CAME TO A STOP AT A STOP SIGN AND THE VEHICLE HAD PROBLEMS DOWNSHIFTING IN ORDER TO BRAKE. BRAKING TOOK LONGER THAN USUAL. CAR ROLLED BACKWARDS WHEN TAKING OFF FROM THAT SAME STOP SIGN. LOWER GEARS HAD A HARD TIME SHIFTING. RPMS UNUSUALLY HIGH AT SPEEDS OVER 60. CAR ACCELERATED ON ITS OWN MULTIPLE TIMES. CAR WOULD NOT ALLOW ANY DASH FUNCTIONS WHEN THE TRANSMISSION TEMP WOULD GO ABOVE 200. PULLED OVER SEVERAL TIMES TO LET THE ENGINE COOL. RESTARTED CAR AFTER AUTO BRAKING FEATURE PREVENTED DRIVING IN REVERSE. CAR HAD TROUBLE DRIVING UPHILL. NO WORD FROM DEALERSHIP BUT THIS IS THE 2ND TIME IN 4 MONTHS CAR HAS BEEN IN THE SHOP. FIRST TIME WAS A CHECK ENGINE LIGHT HAVING TO DO WITH THE OIL COMPONENTS. I AM TRULY CONCERNED FOR THE SAFETY OF MY CHILDREN. WHEN WILL THIS PROBLEM BE TAKEN SERIOUSLY? WHEN SOMEONE DIES??
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 35 MPH ON AN UNEVEN ROAD SURFACE WITH ANOTHER VEHICLE HITCHED TO THE VEHICLE, IT BEGAN TO SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. MA 10/14
WHILE LEAVING THE NEIGHBORHOOD MY WIFE'S JEEP TRANSMISSION FAILED. THE ENTIRE DASHBOARD LIT UP LIKE A CHRISTMAS TREE AND STATED 'SERVICE TRANSMISSION IMMEDIATELY'. SHE WAS DRIVING AT 30 MPH AND THE TRANSMISSION WENT INTO 'NEUTRAL' AND SHE DRIFTED OFF TO THE RIGHT TURN LANE. THIS IS THE SECOND TRANSMISSION THAT HAS FAILED IN THIS SUV IN 18 MONTHS OF OWNERSHIP. WE DON'T FEEL THAT JEEP CAN ADEQUATELY FIX THE TRANSMISSION TO A LEVEL WHERE I WOULD EVER FEEL SAFE PUTTING ANYONE IN THE SUV AGAIN.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V393000 (STRUCTURE); 15V509000 (VISIBILITY); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 1/19/16 LN *CN
THE CAR DID NOT ACCELERATE WHEN PEDDLE WAS PUSHED (IN HEAVY TRAFFIC) THEN JUMPED SUDDENLY TO ACCELERATE INTO ONCOMING TRAFFIC. THIS VEHICLE HAS HAD COMPLETE VALVE BODY FAILURE IN LESS THAN 3,000 MILES AND NUMEROUS UPDATES TO THE COMPUTER BECAUSE OF UNEVEN SHIFTING AND ACCELERATION. THE LATEST UPDATE SEEMED TO WORK BETTER FOR A FEW WEEKS AND NOW IS WORSE THAN PREVIOUSLY. THE CHRYSLER DEALER (RON CARTER ALVIN TEXAS) REFUSES TO RETURN MY CALLS FOR SERVICE OR TO SET A SERVICE DATE.
VEHICLE WAS BEING OPERATED ON A STRAIGHT AND LEVEL ROAD AT 45 MPH WHEN THE DASHBOARD ELECTRICAL AND RADIO SYSTEM WENT DARK, AND THERE WAS A LOSS OF POWER STEERING AT THE SAME TIME. IN ABOUT TWO SECONDS, THE VEHICLE RESTARTED WITHOUT ANY MOVEMENT BY THE DRIVER. SHE HAD BOTH HANDS ON THE WHEEL SO THAT SHE COULD CONTROL THE VEHICLE DUE TO THE LOSS OF THE POWER STEERING. WHEN THE VEHICLE RESTARTED ON ITS OWN, THE NORMAL HOUSEKEEPING FUNCTIONS OCCURRED ON THE DASH, THE RADIO CAME BACK ON, AND POWER STEERING CAME BACK. TWO LIGHTS ILLUMINATED ON THE DASH THAT WERE NOT NORMAL. ONE WAS THE CHECK ENGINE LIGHT THAT CAME ON CONTINUOUS, AND THE SQUIGILY TRACTION LIGHT CAME ON UNTIL SHE WAS ABLE TO PULL INTO A PARKING LOT WHERE SHE STOPPED THE VEHICLE AND SHUT THE ENGINE OFF. WHEN SHE RESTARTED THE VEHICLE, THE TRACTION LIGHT DID NOT COME BACK ON, HOWEVER THE CHECK ENGINE LIGHT DID COME BACK ON IN A CONTINUOUS MODE. VEHICLE IS CURRENTLY AT CHARLIE'S DODGE/JEEP DEALERSHIP IN MAUMEE, OH BEING DIAGNOSED.
TL* THE CONTACT OWNED A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE HEAD AND A SPRAINED LEFT WRIST THAT REQUIRED MEDICAL ATTENTION. THE PASSENGER SUSTAINED SEAT BELT LACERATIONS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW YARD AND LATER TO A BODY SHOP. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. MA 09/29 *CN
AUGUST 13, 2015: STOPPED AT TRAFFIC LIGHT, IN CONSTRUCTION ZONE. LIGHT CHANGED TO GREEN, BIKERS ON SIDE OF ROAD, SO WAS GOING VERY SLOW. ENGINE LIGHT/SERVICE TRANSMISSION MESSAGE CAME ON AND TRANSMISSION FROZE IN SECOND GEAR. PULLED OVER, TURNED OFF JEEP, RESTARTED, CONTINUED TRIP WITH NO FURTHER INCIDENTS. AUGUST 15, 2015: SLOWED FOR CONSTRUCTION ON A 2-LANE (PAVED) RURAL HIGHWAY. ENGINE LIGHT CAME ON, AND JEEP HAD POOR ACCELERATION. CONTINUED DRIVING AND GAINED SPEED. AUGUST 19, 2015: IN A LINE OF TRAFFIC ON 2-LANE RURAL (PAVED) HIGHWAY. SPEED ABOUT 45MPH. ENGINE LIGHT/SERVICE TRANSMISSION MESSAGE CAME ON. TRANSMISSION FROZE IN GEAR, WITH VERY POOR ACCELERATION. PULLED OVER, TURNED OF JEEP, RESTARTED, FINISHED REMAINING 25 MILES TO DESTINATION WITH NO OTHER INCIDENT. AUGUST 20, 2015: ON HIGHWAY12N TO GET ONTO NEW YORK STATE THRUWAY. SPEED 45-50MPH. ENGINE LIGHT/SERVICE TRANSMISSION MESSAGE CAME ON. TRANSMISSION FROZE IN GEAR. VERY POOR ACCELERATION. PULLED INTO THRUWAY ENTRY PARK & RIDE. TURNED OFF JEEP, RESTARTED, TOOK JEEP TO LOCAL DEALERSHIP. THEY DID SOFTWARE UPGRADES AND ROAD-TESTED THE JEEP, BETWEEN 8/20 AND 8/21. THEY DID NOT REPLACE ANY PARTS. DEALERSHIP DID 14-15 MILE ROADTEST. WE STAYED WITH FAMILY OVERNIGHT. I PICKED IT UP THE MORNING OF 8/21/2015. AUGUST 21, 2015: STOPPED AT CEMETERY ON WAY BACK TO FAMILY MEMBER'S HOUSE. MAYBE 6 MILES BETWEEN DEALERSHIP AND FAMILY MEMBER'S HOUSE. JEEP IDLED FOR 2-3 MINUTES AT ONE SITE, AND 5-6 MINUTES AT A SECOND SITE. WHEN I GOT BACK INTO JEEP AT THE SECOND SITE, THE ENGINE LIGHT/SERVICE TRANSMISSION MESSAGE WAS ON. PULLED OUT INTO ROADWAY, AND HAD VERY POOR ACCELERATION. PULLED BACK INTO CEMETERY, TURNED OFF THE JEEP, RESTARTED AND DROVE TO FAMILY MEMBER'S HOUSE. WE DECIDED TO TRY TO TAKE THE NYS THRUWAY FOR THE 250 MILE TRIP BACK TO OUR RESIDENCE. NO INCIDENTS ALONG THE WAY.
WITH OUR 2014 JEEP CHEROKEE 4CYL. WE WERE CLOSE TO A HORRIBLE COLLISION. WE WERE MERGING ONTO A MAJOR HIGHWAY WHEN THE SUV LOST POWER WHEN ACCELERATING AND THE TRANSMISSION DISENGAGED. WE WERE NEARLY SIDESWIPED BY A SEMI!!!!! WHEN GIVING THE SUV GAS, IT DOWNSHIFTED TO ACCELERATE AND THEN ALL OF A SUDDEN DISENGAGED AND THE SUV FELT LIKE IT HALTED FORWARD SLOWING DOWN TO 15MPH. IT SEEMED AS IF THE ENGINE AND TRANSMISSION WERE NOT COMMUNICATING CORRECTLY. IF THE GAS PEDAL WAS SOFTLY PRESSED THE SUV WOULD ACCELERATE, HOWEVER, IF THE GAS PEDAL WAS PRESSED DOWN FURTHER, THE TRANSMISSION WAS JUST GONE! THIS CONTINUED TO HAPPEN UNTIL THE CAR WAS POWER CYCLED OFF. THIS IS A MAJOR SAFETY CONCERN. BROUGHT IT TO THE DEALERSHIP AND THEY COULDN'T FIND ANYTHING WRONG. I AM SO SCARED TO DRIVE THIS SUV NOW. PLEASE INVESTIGATE AND HAVE A SAFETY UPDATE SOON!!!!
I HAVE PREVIOUSLY SUBMITTED A COMPLAINT BUT LEFT OUT THIS INCIDENT. I WAS TRAVELING ON A HIGHWAY AT ABOUT 30 MPH. THE VEHICLE ALL OF A SUDDEN WOULD NOT ACCELERATE SOME ICONS APPEARED ON THE DASH. I PULLED OVER AND WAITED A FEW MINUTES. I STARTED THE VEHICLE AND RESUMED MY TRAVEL. AFTER STARTING AND STOPPING A FEW TIMES THE ICONS DISAPPEARED.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V509000 (VISIBILITY) AND 15V461000 (EQUIPMENT); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 15V509000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE WINDSHIELD WIPERS DID NOT PROPERLY CLEAN THE GLASS. IN ADDITION, THERE WAS AN ABNORMAL STATIC NOISE COMING FROM THE RADIO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. PARTS DISTRIBUTION DISCONNECT....UPDATED 02/04/16 *BF THE CONSUMER STATED SAFETY RECALL COMPLETED ON 1-21-2016. *TR
LOVE MY JEEP EXCEPT FOR VARIOUS SHIFTING AND LURCHING PROBLEMS.OCCASIONALLY LURCHES WHEN PUTTING VEHICLE IN GEAR FORWARD OR BACKWARD.LATEST PROBLEM WAS ON ACCELERATING OR LACK THERE OF.I WAS AT A LIGHT TURNING LEFT.I REALIZED A CAR COMING AT ME WAS GOING PRETTY FAST SO I PRESSED HARD ON ACCELERATOR,RPM'S SHOT UP ENGINE SOUND RACED BUT CAR ONLY CREPT FORWARD THEN APPROX 1 SECOND LATER IT CAUGHT AND I MADE THE TURN IN TIME, BARELY.THE TRANSMISSION HAS GONE FROM BEING A NUISANCE TO VERY DANGEROUS. COULD HAVE BEEN DISASTROUS CONSEQUENCES.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED FOR A FEW MINUTES, AND RESTARTED THE VEHICLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED AS A SOFTWARE FAILURE THAT NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.
CAR HAS LOST POWER WHILE DRIVING 3X. CAR WAS IN MOTION/TRAFFIC TRAVELLING AT 65MPH, 45MPH, 65 MPH.DEALER/MANUFACTURER ARE NOT ABLE TO IDENTIFY PROBLEM. SERVICE ADVISOR AT STEVEN'S CREEK CHRYSLER, DODGE,JEEP STATED THAT JEEP NEEDS TO BUY THE CAR BACK BUT MANUFACTURER IS UNABLE TO HELP OUT. CAR TOWED TWICE TO DEALER.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT 60 MPH, THE HIGH AND LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE PROPERLY IN ORDER FOR THE CONTACT TO VIEW THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN ADJUSTED THE LIGHTS HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,800. THE VIN WAS NOT AVAILABLE.
IN THE WAKE OF RECEIVING MY CAR BACK AFTER TRANSMISSION REPLACEMENT (DUE TO THE CAR SHUTTING DOWN WHILE DRIVING), I TURNED IT ON THE OTHER DAY AND ALL THE LIGHTS ON THE GEAR SHIFTER CONSOLE LITE UP AND STAYED LITE. I BROUGHT MY CAR INTO JEEP AND WAS TOLD THAT IT WAS THROWING A CODE, SOME KIND OF LOST CONNECTION ERROR BUT THEY HAVE NO IDEA WHY OR HOW TO FIX IT BECAUSE IT ISNT DOING IT ANY MORE. THIS IS THE SECOND TIME IN 2 MONTHS THAT MY CAR HAS BEEN IN THE SHOP TO FIX AN ISSUE WHICH JEEP CLAIMS IS AN ODDITY TO MY VEHICLE AND NOT A KNOWN ISSUE.
WHEN GOING DOWN 6% OR GREATER INCLINES WHILE DRIVING IN THE MOUNTAINS, PUT THE VEHICLE IN 5TH OR 4TH GEAR TO SLOW IT DOWN, BUT IF I TOUCH THE BRAKE THE CAR DOWNSHIFTS EVEN FURTHER IN WHICH IT ACTUALLY SPEEDS UP BEFORE SLOWING DOWN. CAN UNDERSTAND THIS IF WERE I USING CRUISE CONTROL, BUT NOT WHEN I TRY TO CONTROL THE VEHICLE SPEED. LIKED THE IDEA OF BEING ABLE TO SELECT A GEAR WHEN DESCENDING A HILL TO PROVIDE SOME COMPRESSION BRAKING, BUT IT SHOULD STAY IN THAT GEAR WHEN I APPLY THE BRAKES SLIGHTLY. IF APPLIED VERY HARD THEN SHOULD DOWN SHIFT TO LOWER GEARS.
I HAD MY DEALERSHIP DUE THE R-40 UPDATE FOR MY UCONNECT SYSTEM. EVER SINCE THAT UPDATE OVER 2 MONTHS AGO I HAVE BEEN UNABLE TO USE MY NAVIGATION. IT SAYS THAT NAVIGATION IS BEING UPDATED. I GET TOLD FROM MY DEALERSHIP THAT CHRYSLER IS WORKING ON IT AND HAS BEEN SINCE IT HAPPENED BUT YET THERE IS NOTHING ELSE ABOUT THIS ON ANY WEBSITE?
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V392000 (SUSPENSION) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I BOUGHT THIS CAR BRAND NEW, AND HAVE HAD PROBLEMS WITH IT STARTING RANDOMLY, LOCKING, AND UNLOCKING RANDOMLY, ALARM GOING OFF IN THE MIDDLE OF NIGHT, (YES, MY NEIGHBORS HATE ME) AND NOW MY STEREO GOES IN AND OUT..
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V509000 (VISIBILITY) AND 15V393000 (STRUCTURE). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS EXPERIENCING A FAILURE WITH THE REAR LIFTGATE BUTTON FAILING TO OPEN. THE CONTACT HAD TO MANUALLY OPEN THE REAR LIFTGATE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V393000 (STRUCTURE) AND 15V509000 (VISIBILITY). THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 1/12/2016 *CN UPDATED 2/4/16 *CN
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE LIFTGATE HAD TO BE MANUALLY OPENED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V393000 (STRUCTURE), 15V509000 (VISIBILITY) AND 15V461000 (EQUIPMENT), HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,500. UPDATED 12/03/15*LJ UPDATED 12/21/15.*JB
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V393000 (ELECTRICAL SYSTEM) WAS RECEIVED IN AUGUST OF 2015 AND NHTSA CAMPAIGN NUMBER: 15V509000 (ELECTRICAL SYSTEM) WAS RECEIVED IN SEPTEMBER OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2014 JEEP CHEROKEE DEFECTIVE TRANSMISION PROBLEM - ON JULY 31, 2015 I WAS STOPED AT A TRAFFIC LIGHT. WHEN THE TRAFFIC IN FRONT OF ME MOVED I PLACED MY FOOT ON THE ACCELERATOR; BUT THE CAR DID NOT MOVE. THE CAR STALLED/DIED WHILE IN DRIVE. I NOTICED THAT SEVERAL INDICATOR LIGHTS WENT ON THE PARKING BRAKE INDICATOR AND WHAT I BELIEVE IS THE SLIP INDICATOR OR STABILITY CONTROL INDICATOR. THE LITTLE GREEN INDICATOR LIGHT NEXT TO THE DRIVE POSITION OF THE GEAR SHIFT WAS ALSO BLINKING ON AND OFF. THIS WAS NOT THE FIRST TIME THE VEHICLE STALLED/DIED WHILE IN MOTION. SEVERAL PREVIOUS TIMES THE SAME THING OCCURRED, ONCE WHILE MY WIFE WAS DRIVING IN TRAFFIC AND ONCE WHILE BACKING OUT OF THE DRIVEWAY. DURING THIS MOST RECENT INCIDENT MY VEHICLE WAS ALMOST STRUCK BY OTHER MOVING TRAFFIC. MY WIFE WAS ALSO ALMOST STRUCK BY MOVING VEHICLE TRAFFIC WHEN THE CAR STALLED/DIED WHILE SHE WAS DRIVING IT. PRIOR TO THESE INCIDENTS WE HAD TROUBLE WITH OUR JEEP CHEROKEE SHIFTING HARD. RECENTLY WE LEARNED THAT SINCE THE 2014 JEEP WAS PUT ONTO THE MARKET THERE WERE REPORTS OF SIMILAR INCIDENTS WHICH HAS BEEN TRACED TO DEFECTIVE TRANSMISSION IN THE 2014 JEEP CHEROKEE. WE WERE NEVER TOLD ABOUT THIS DEFECT WITH THE TRANSMISSION WHEN WE LEASED OUR CHEROKEE IN AUGUST 2014 - EVEN THOUGH THE DEALER WAS OBVIOUSLY WELL AWARE OF THE DEFECT. MY WIFE AND I CONSIDER THIS TO BE A SAFETY PROBLEM AND IT IS A MIRACLE THAT WE WERE NOT INJURED IN THE ABOVE INCIDENTS.
AFTER LESS THAN A YEAR AND LESS THAN 18K MILES, I WAS TOLD I NEEDED NEW BRAKE ROTORS BECAUSE MINE WERE WARPED. THE DEALER CLAIMED THAT GETTING THEM TOO HOT WILL CAUSE THEM TO WARP. I HAVE BEEN DRIVING MANY YEARS AND HAVE NEVER NEEDED BRAKE ROTORS REPLACED, ESPECIALLY AFTER 18K MILES, NOR HAVE I ALTERED MY DRIVING STYLE. MY LAST VEHICLE WENT OVER 100K MILES WITHOUT EVEN NEEDING BRAKE PADS. I BELIEVE THAT THERE IS A PROBLEM WITH THE THE BRAKES, NOT THE WAY I DRIVE.