There are 11 owner-reported fuel system complaints for the 2016 Jeep Cherokeein NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
Took vehicle to Mechanic Shop as I kept smelling gas . Especially when I fill my tank with gas. At first I thought it was incidental but the smell was confirmed as the mechanic checked my car he discovered a gas leak from the GAS TANK! He said this is very unusual as the hose housed on the tank is built into the tank and this usually lasts the life of the car. How does something like this happen? No accidents, have not run over any sharp objects etc...
I received an FCA recall notice, GW270231, for my 2016 Jeep Cherokee Latitude related to the Catalyst Efficiency-U90 recall on 1/22/24. . I attempted to schedule a recall service appointment at two different local Jeep/Chrysler dealerships. The first one (Aritioli Jeep) Enfield, CT. stated they were unable to obtain the correct parts and that I should keep calling their parts department to know when the parts were obtained. I scheduled the recall service with Bertera Jeep/Chrysler in West Springfield, MA for 2/29/24. I was informed on 2/26/24 that my appointment was canceled because they did not know when they would have the required parts. The service representative stated it would take months and advised I should call them for a status update each month. I need assistance and support to ensure the required parts are sent to the dealership so I can resolve this Jeep recall issue promptly.
January 4, 2022 I was in and accident. My vehicle was in the repair shop for 90 days. The car was repaired and was in good working order. The other person involved in this accident was a 17 year old female. She was not injured.’ On 4/12/22 I took a trip, stopped for gas, attempted to make a left turn in the station but the car malfunctioned ( like a standard transmission) and ran over the center divider. I filled the tank and no problems afterwards. May 31, 2022 as I approached A left turn the car malfunction, (bucked like a stick shift.) I was struck by another vehicle, my car was hit with such force it overturned, spun around the opposite direction and struck a pole. However, it was not a head on collision because my vehicle had no front damage. The airbags deplored and I had serious injuries and a concussion. According to bystanders, the other vehicle speed was approximately 50 miles per hour; the speed limit on this roadway is 35 MPH. It is a dangerous rode with many fatalities this year. The driver in this accident was an 18 year old male. He was not injured. There are no traffic signals for more than one mile. It is a heavily traveled rode and the on and off ramps to I95. I have complained many times to our 911 operator about people speeding, running the red light and stop signs.
WHILE DRIVING ON HIGHWAY OR LOCALLY I HAVE BEEN EXPERIENCING WHEN ACCELERATING AND IT FEELS LIKE THE FUEL PUMP/FUEL INJECTION IS NOT RUNNING CORRECTLY. THE PROBLEM STARTS AT 20MP / 40 MPH AND AT TIME AT 60MPH. I HAVE BROUGH IT BACK TO ALLEN MELLO IN NASHUA WHERE I HAD BOUGHT THE JEEP AND THE SERVICE DEPARTMENT CAN'T GET FIGURE OUT THE PROBLEM. THE HOOKED UP MACHINE TO SEE THEY CAN GET A CODE AND NO CODE IS BEING DETECTED. THIS HAS BEEN GOING ON SINCE NOVEMBER 2019 AND I HAVE ABOUT ENOUGH. I KNOW THEY IS A JEEP RECALL ON FUEL PUMP AND I AM CERTAIN THAT MY JEEP WAS MISSED. THIS IS A SERIOUS MATTER WITH THE JEEP. I CALLED THE JEEP RECALL TODAY 1-27-20 AND THEY ADVISED ME TO NOTIFIED NHTSA REGARDING THIS MATTER.... THEY ALSO SAID LIKE I STATE ABOVE MY 2016 JEEP CHEROKEE PROBABLY WAS MISSED TO BE ON THE RECALL.
ENGINE SHUTS OFF WHILE TURNING SHARP TURN. HESITATES TO RESTART
ENGINE SHUTS OFF ON SHARP TURNS. DISPLAY CENTER SAYS MESSAGE SAYING VECHICLE MUST BE STOPPED TO CHANGE GEARS AND SHUTS OFF ENGINE. THE SHIFTER WAS NOT TOUCHED WHEN MESSAGE CAME UP. THEN ENGINE DOESN'T WANT TO START QUICKLY. IT HESITATES. STUTTERS TO RESTART.
PERIODIC STRONG GAS SMELL IN CABIN.
SHORTLY AFTER FUELING MY VEHICLE MY VEHICLE WILL LOSE ALL ACCELERATION. IT HAS BEEN A PROBLEM SINCE THE CAR WAS FIRST PURCHASED AND CONTINUES WITH 30,000 MILES. IT OCCURS ABOUT 70% OF THE TIME AFTER FUELING. THE MOST RECENT OCCOURANCES CAUSED ME TO STALL ON A MAJOR ROADWAY. I WAS NEARLY HIT BY A TRAILER. IN ORDER FOR ME TO GAIN POWER AGAIN I MUST SHIFT TURN THE CAR OFF SHIFT TO PARK AND THEN RESTART THE CAR..
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE EXITING THE DRIVEWAY, THE CONTACT OBSERVED A FUEL SPILL UNDER THE VEHICLE NEAR THE FUEL TANK. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT THE SAFETY LOCK VALVE ON THE VEHICLE WAS NOT INSTALLED DURING PRODUCTION, WHICH CAUSED THE FAILURE TO OCCUR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,200.
MILEAGE MPG IS NOWHERE NEAR EPA STICKER DISPLAYED ON JEEP WHEN PURCHASED. PERHAPS THIS IS DUE TO MECHANICAL PROBLEMS? (SEE TRANNY SLIPPAGE REPORT) SAME TRIP, SAME/SIMILAR DRIVING CONDITIONS, NO STOP-AND-GO TRAFFIC, FLAT-ISH HIGHWAY, NO WIND, HOT WEATHER [I.E. LESS WINDAGE], SHOULD AVERAGE ABOUT ~28MPG, BUT AVERAGE IS ~20MPG. ALSO, AVERAGE MPG IS DROPPING (I.E. WAS ~26MPG ... THEN 24MPG ... THEN 20MPG.)
I WAS PULLING INTO TRAFFIC AFTER STOPPING AT INTERSECTION CAR WENT DEAD NO POWER IT WOULD NOT TURN BACK ON UNTIL I REMOVED KEY AND REINSERTED IT THEN IT STARTED. I WAS STOPPED PARTAILY IN ROADWAY
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026