There are 46 owner-reported brakes complaints for the 2019 Jeep Cherokeein NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
While driving, the emergency brake system becomes enabled, which immediately causes the vehicle to stop and sometimes stall. This is so dangerous! My daughter has been in the middle of an intersection when the vehicle has done this, she's lucky she hasn't been struck and killed. We have not taken it to a dealership, however online reports confirm this problem, and that the NHTSA is investigating it. There is a warning light that comes on when this happens, it says BRAKE, and then it gives prompts on what you need to do to disable the emergency brake. This has happened about four times in just this past year (we purchased this vehicle used and have owned it for one year), with the most recent time happening over the weekend. I was reversing the vehicle to move it to another spot in our driveway. I reversed the vehicle, then put it in Drive, and it immediately stopped and flashed BRAKE and enabled the emergency parking brake, although I didn't even touch it! I had to then put my foot on the brake, push the emergency brake button, (I think twice), and then I was able to drive forward.
The contact owns a 2019 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the contact stated several unknown warning lights illuminated. The contact stated that the ABS, traction control, and the parking brake warning lights were illuminated. In addition, the back-over prevention and forward collision sensors were independently deactivated. The dealer was made aware of the failure but provided no assistance. The contact referenced an unknown recall with a similar failure however, the VIN was not associated with the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.
The contact owns a 2019 Jeep Cherokee. The contact stated that while his wife was driving at an undisclosed speed, the message "4WD Unavailable - Service Soon" was displayed with the 4WD icon illuminated intermittently for three months. The contact that while driving at 15-25 MPH, and there was a slight grinding sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the brake pads and rotors needed to be replaced, and the PTU needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Automatic brakes suddenly came on. Huge BRAKE busy road and could not get the car going
The contact owns a 2019 Jeep Cherokee. The contact stated while driving 60 MPH, the Automatic Emergency Braking unintendedly activated. The contact stated that the vehicle lost motive power and failed to exceed 30 MPH. The contact stated that the Auto START/STOP function and the brake warning lights were illuminated. The vehicle was not taken to be diagnosed or repaired. The local dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 153,400.
The contact owns a 2019 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the contact stated several warning lights illuminated. In addition, the contact stated that the steering wheel failed to function as intended. The contact stated that the steering wheel was firm, and the vehicle was difficult to steer. The vehicle was taken to an independent mechanic where it was diagnosed with ABS failure. The contact was informed that the ABS needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,000.
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving approximately 50 MPH, the brakes were erroneously activated, causing the vehicle to stop abruptly in the middle of the road. During the failure, the messages "Service Emergency Brake" and "Service Throttle Body" were displayed. The vehicle was taken to the local mechanic who diagnosed that the ABS control module and throttle body module were faulty and needed to be replaced. The vehicle was not repaired. The local dealer was contacted, but no assistance was offered. The manufacturer was not contacted. The failure mileage was 100,000.
Parking brake keeps engaging on its own and become stuck very hard to disengage What started out as an occasional problem now happens every time I move my car from park to reverse or drive.
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the brake pads were squeaking while driving at undisclosed speeds. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was taken to an independent mechanic and the contact was informed that the rear brake pads and rotors needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that grinding sound continued while driving. The vehicle was taken back to an independent mechanic and the contact was informed that the caliper bolts were missing. Additionally, the Tire Center informed the contact that the front brake pads needed to be replaced. The manufacturer was not contacted. The failure mileage was approximately 84,000. The VIN was not available.
The emergency parking brake locked up once while I was moving, on ice, and today I went to move the car and it would not disengage making the car unmovable. I tried all of the online suggestions to disengage it but none worked. I had to have it towed by AAA.
Right Rear brake caliper fail causing damaged rotor. Replaced all rear brake components and the service portion of the system dont work. All lights on. Shop is at a loss. Im at a loss why at 45k miles my rear brakes are junk and not being able to repair them.
Parking brake has engaged 3 times now while at a stop light.
I was driving approx 30 mph and my car suddenly came to a stop. The parking brake was engaged for no reason and the car would not move. I had to disengage the parking brake and restart the car. There were cars in back of me and luckily I was not rear ended.
One day as I was leaving out of a store parking lot I pulled into oncoming traffic and my emergency brake automatically turned on and stopped me in the middle of the road. This situation was extremely hazardous for me and my [XXX]. I am now aware that the emergency brake automatically engages if your car is not secured (door(s) is still open). I believe this feature is very dangerous and should be fixed immediately. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The electronic parking brake came on while turning slowly. It triggered an error code in the Shift Solenoid A Control , error code P0973. When I turn off the car, wait then turn it on again, it works fine. This has been happening for about 2 years every few months. I took it to the deal when it happen a few months ago, but they couldn't reproduce it. It happens randomly. The vehicle has not been inspected for this occurrence. There were no warning lights or messages prior to it happening.
While stopped at a stop sign, my emergency brake came on by itself and would not release. I was able to shut the vehicle off and then release the brake.
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the contact came to a stop sign and the vehicle auto-stop; however, while attempting to accelerate after coming to a complete stop, the vehicle stalled. Additionally, the emergency warning brake light illuminated intermittently. The vehicle was taken to the dealer; however, the dealer was unable to diagnose the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 73,000.
My breaks make metal on metal sound when breaking. Dealer has confirmed and attempted to fix 6 times the last time they had my Jeep 12 days I got it back this past Friday and still makes the same sound. Makes me feel very unsafe and it appears the dealer has no fix for this
Emergency brake automatically engages while driving or stopped at a red light. Vehicle must be put into park and turned off in order to override this failure. This puts myself and others as there is no warning of when the emergency brake will engage and causes me stall unexpectedly. Component will be inspected this weekend during my 40K service. Have had the Jeep since Feb 2023 and this has happened sporadically about 5-8 times since then
I was stopped at a light and was pressing the gas to go forward. The electric parking brake turned itself on for no reason. I had to turn the car off and restart it while still at the light. fortunately i was not out in the oncoming traffic when this happened and also there was no one behind me at that time.
Showing 1–20 of 46 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026