There are 9 owner-reported suspension complaints for the 2019 Jeep Cherokeein NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds or depressing the brake pedal, there was an abnormal grinding sound coming from underneath the vehicle. No warning light was illuminated. The vehicle was towed to a local dealer, where it was diagnosed with PTU failure. In addition, the contact stated that the vehicle was previously taken to another local dealer, Imlay City Chrysler Dodge Jeep Ram (2093 S Van Dyke Rd, Imlay City, MI 48444), where the sway bar links, front struts, 6 cylinders tune up, brake fluid flush, transmission service, fuel injector, and radiator replacement were repaired or replaced; however, the failure reoccurred. The vehicle was previously taken to the local dealer for sway bar links, 2 lower control arms, 2 front steering knuckles, front wheel bearing replacement, and a 4-wheel alignment. The vehicle was repaired, but was taken back and was diagnosed and determined that two front struts and the PTU needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 119,952.
Oil pressure light came on the same day the engine sees on freeway
Roaring in awd
4wd is unavailable - Service 4WD light on
The vehicle abruptly stopped driving going 40 mph, this could have caused an accident or rollover had It been on the highway. The check engine light came on after the incident. This was towed by flatbed to the dealership where it was diagnosed as the ptu.
Hello, the 2019 Jeep Cherokee that I have has a cracked rear differential and no accident that the vehicle was in could’ve caused. I also know another person personally that has the same year make, and model as me that has the exact same problem of a cracked rear differential. Also, after talking to a mechanic in our local area, who stated he sees cracked rear differentials in Jeep Cherokees A lot more than he thinks he should and is surprised there’s no recalls on it. The safety concern has led me to decide to get rid of the car since I am concerned there should be a recall on this part of the Jeep Cherokee, but there is not, and I feel other recalls could be overlooked as well. Also, after some research online, I see there are many cases of the same cracked rear differential in the jeep Cherokee, especially in and around the year of 2019. There was no specific incident that happened to report on. I could hear a noise so we’ve had three mechanics/appraisers people look at it. All quote around $3,000 to repair. Also, all say this kind of crack is unsafe to drive.
The contact owns a 2019 Jeep Cherokee. The contact stated while driving at highway speeds, the front passenger’s side wheel was shaking and vibrating abnormally. The cause of the failure was not yet determined. Additionally, while driving at undisclosed speeds, the vehicle stalled and failed to restart. The vehicle was towed to the local dealer who determined that the battery was faulty. The battery was replaced but the failure recurred. The cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was 31,000.
I DRIVE A 2019 JEEP GRAND CHAROKEE LATITUDE. I APPROACHED A STOP LIGHT LAST MONTH AT A MAJOR INTERSETION AND THE ENGINE SHUT OFF. THE CAR BEHIND ME ALMOST REARENDED ME WITH MY NEW BORN. OMG THIS CAR IS NOT SAFE TO DRIVE IF IT JUST SHUTS OFF FOR NO REASON. LATER THIS MONTH THE FRONT SUSPENSION STARTED MAKING ALOT OF NOISE. THE CAR HAS 43000 MILES. OBSERVED THE PASSANGER SIDE STRUT MOUNT CLIP THAT KEEP THE STRUT FROM SEPERATING FROM WHEEL WHEEL LOOSE. STRUT FAILED AND CAUSED ISSUES WITH DRIVE TRAIN. CAR IS ON BLOCKS IN MY GARAGE KNOW AWAITING STRUTS AND STRUT MOUNTS. THE JEEP USED A VERY SMALL PLASTIC CLIP TO SECURE THE TOP PART OF THE STRUT, SO IN MY CASE WHEN THE STRUT FAILED, THE CLIP CAME LOOSE AND ALMOST SEPERATED LEAVEING THE TOP OF STRUT UN-ATTACHED TO ANYTHING OMG! THIS A HUG SAFTY ISSUE. WHY HAS NHTSA NOT INVESTIGATED THIS POOR DESIGN. A PLACSTIC CLIP TO HOLD A STRUT THAT IS SUPPORTING THE FRONT END OF A VEHICLE!!.
DRIVING INTO A INTERSECTION ON A STOP LIGHT MY CAR STOPS OUT OF NO WERE , CAN NOT GET IT STARTED LIGHTS START TURNING ON. STARTED TO GET PANIC CARS BEHIND BE STARTED HONKING. FINALLY GOT IT TO START.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026