2005 Jeep Grand Cherokee Complaint Log

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AT AN UNKNOWN SPEED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHEN THE VEHICLE WAS STARTED, IT SHUT DOWN AND THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 161,298. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V438000 (ELECTRICL SYSTEM). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PART DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS OPERATED, ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 117,493. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/07/17*LJ

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WITHIN LESS THAN 30 DAYS OF OWNING THE VEHICLE, IT STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, WESTPORT CHRYSLER DODGE JEEP RAM (2601 HART ST, VINCENNES, IN 47591, (812) 291-5182) MADE NO MENTION OF THE PARTS AND THE REMEDY TO SCHEDULE A RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE STEERING WHEEL SEIZED AND THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THIS ISSUE. UPDATED 7/16/15*CN THE CONSUMER THE VEHICLE STALLED ON TWO OCCASIONS. UPDATED 08/11/15*JB

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/3/15*CN THE CONSUMER WAS INFORMED IT WOULD TAKE A YEAR FOR THE PARTS TO ARRIVE. UPDATED 07/02/15*JB

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY SHUT OFF. AFTER COASTING TO A STOP AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT ALSO INDICATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000(ELECTRICAL SYSTEM) WAS RECEIVED IN APRIL OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS 82,000.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

LIGHTS LIT ON DASH,ABS, TRACTION CONTROL,& SERVICE ELECTRICAL BRAKE SYSTEM.REPLACED BRAKES & NO CHANGE LIGHTS STILL LIT UP.GOT RECALL NOTICE P41 IN SEPT, 2014 STATING PROBLEM WITH IGNITION SWITCH,& THAT THE PART IS NOT AVAILABLE & WILL CONTACT ME WHEN ITS AVAILABLE.IT IS NOW OVER A YEAR LATER STILL NOTHING AND IS WAY BEYOND A REASONABLE OF TIME FOR REPAIR !!! AFTER DRIVING ALL WINTER WITHOUT THE TRACTION CONTROL.NOW WHEN I DRIVE THE VEHICLE WHEN I TURN IT OFF IT WON'T START & IT WONT START FOR 11/2 TO 2 HOURS I AM JUST STUCK WAITING & WAITING! IT IS TOTALLY RANDOM SOMETIMES IT STARTS & SOMETIMES IT WILL ONLY CRANK FOR A SPLIT SECOND AND THEN I AM STUCK, TRIED TO JUMP IT DOESN'T HELP AT ALL MAKES NO DIFFERENCE.ALSO THE HEADLIGHTS WILL FLASH OFF & ON AT TIMES, AS WELL AS THE DASH LIGHTS.THIS IS MY ONLY CAR SO THIS IS A MAJOR PROBLEM FOR ME.HAVE SPOKEN WITH THE DEALER CAN'T HELP PARTS NOT AVAILABLE.

I PURCHASED THE GRAND CHEROKEE JUST THE DAY BEFORE THE INCIDENT. WHEN I PURCHASED IT I DID NOTICE ON DRIVER SIDE DOOR PLASTIC WAS BROKEN AROUND HANDLE BUT WAS STILL OPERATIONAL. THE NEXT DAY MY DAUGHTER WAS GETTING OUT OF FRONT PASSENGER DOOR WHEN PLASTIC BROKE AROUND HANDLE AND HANDLE ITSELF WOULD NOT WORK. I DID SOME RESEARCH ONLINE AND SAW THAT THOUSANDS OF GRAND CHEROKEE OWNERS HAVE HAD THE SAME EXACT PROBLEM. THERE WAS EVEN A GUY WHO STARTED MAKING AND SELLING HIS OWN REPLACEMENT KIT. THIS COULD BE A HUGE SAFETY ISSUE IF SOMETHING WERE TO HAPPEN AND DRIVER OR PASSENGERS NEEDED TO EXIT VEHICLE IMMEDIATELY AND COULD NOT IF WINDOWS DIDN'T WORK TO USE EXTERIOR HANDLE TO EXIT. WHY HASN'T THIS BEEN RECALLED? *JS

TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED THE FAILURE LISTED ON THE RECALL. IN ADDITION, THE CONTACT MENTIONED THAT A STRONG ODOR OF GASOLINE EMITTED INSIDE THE VEHICLE WHILE DRIVING. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 74,500. UPDATED 6/22/15*CN

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ALL 4 INTERIOR DOOR HANDLES ARE BROKEN IN THE EVENT OF AN ACCIDENT OR FIRE I FEAR I WON'T BE ABLE TO EXIT THE VEHICLE I MUST ROLL THE WINDOW DOWN AND USE THE EXTERIOR DOOR HANDLE TO OPEN THE DOORS MAJOR SAFETY PROBLEM. *TR

ON MAY 22, 2014 I TOOK MY 2005 JEEP GRAND CHEROKEE LIMITED 4 X 4 WITH 5.7L HEMI ENGINE FOR RECALL #N23 REPROGRAM FINAL DRIVE CONTROL MODULE. THE MILEAGE AT THAT TIME WAS 93758. AFTER THAT "FIX" EVERYTHING SEEMED TO RUN OKAY THEN ON JULY 2, 2014 DUE TO A GRINDING SOUND IN THE REAR, MY SONS FATHER IN LAW CHECKED THE CODES AND FOUND THE EMERGENCY BRAKE TONE RING SHOW. ALSO ON THE DASHBOARD A "SERVICE 4 WHEEL DRIVE SYSTEM" MESSAGE APPEARED. HE REPLACED THE RIGHT REAR HUB ASSEMBLY AND BOTH EMERGENCY BRAKE SHOES, BUT WHEN HE WENT TO TEST DRIVE THE VEHICLE, HE SAID IT WOULDN'T SHIFT CORRECTLY. I BELIEVE HE SAID IT WOULDN'T SHIFT OUT OF 4 WHEEL LOW. VEHICLE DID ALSO STALL ALSO HE SAID. HE CHECKED INTERNET AND FOUND LOADS OF REPORTS OF THIS MODEL AND YEAR JEEP VEHICLE HAVING PROBLEMS ONLY AFTER HAVING THE N23, NHTSA ID# 13V175000. RECALL "FIX" PERFORMED. MINE WAS DONE AT TRI-CITIES CHRYSLER, DODGE, JEEP, RAM AT KINGSPORT, TN. IT APPEARS TO BE A COMPUTER RELATED PROBLEM, AS THAT'S WHAT WAS REPROGRAMMED FOR THE RECALL. I AM DISABLED AND NEED THE JEEP TO HAUL MY HANDICAPPED SCOOTER AND ME WITH MY WIFE DRIVING. IT'S ESSENTIAL THAT IT'S NOT OUT OF SERVICE. I CALLED THE AFOREMENTIONED DEALER SERVICE DEPARTMENT TODAY AND SPOKE TO "GREG" WHO SAID HE COULD CHECK IT OUT. I HAD MY SONS FATHER IN LAW CALL HIM TO FULLY EXPLAIN WHAT WAS DYSFUNCTIONAL AS HE WAS THE ONE THAT EXPERIENCED THE PROBLEM AND THUS FULLY TELL [XXX] ABOUT IT. I WAS TOLD THAT [XXX] SAID WE COULD TOW IT IN AT OUR EXPENSE (NOT DRIVE IT) AND HE'D CHECK IT, BUT UNTIL A RECALL NOTICE IS RECEIVED , ANYTHING DONE WOULD BE CHARGED TO ME. PLEASE EXPEDITE THESE THOUSANDS OF COMPLAINTS ASAP. I NEED MY VEHICLE. I DON;T HAVE BUS OR TAXI SERVICE, AND WITH MY DISABILITIES (FUSED LEFT HIP, MAINLY) I CAN'T RIDE IN MOST VEHICLES BECAUSE OF LEG ROOM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH MAKING A RIGHT TURN, AN ABNORMAL SOUND EMITTED FROM THE WHEELS AND THE BRAKES FAILED. THE AIR BAG AND TRACTION CONTROL LIGHT ILLUMINATED THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO FIND A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.

TL* THE CONTACT OWNED A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE AN UNKNOWN PART WAS REPLACED. THE FAILURE PERSISTED AFTER THE REPAIR WAS PERFORMED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AFTER SEVERAL MONTHS, THE MANUFACTURER STATED THAT THE RECALL EXPIRED AND THEY DECLINED TO SERVICE THE VEHICLE UNDER THE RECALL REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 97,752. THE CONTACT NO LONGER OWNED THE VEHICLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING LESS THAN 25 MPH, THE ENGINE LOSS POWER AND WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. IN ADDITION, THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT INADVERTENTLY STRUCK THE IGNITION SWITCH WITH THE KNEE CAUSING THE VEHICLE TO STALL. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT MENTIONED THAT THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR THE REPAIRS. THE DEALER STATED THE PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/24/15*CN UPDATED 03/31/15*JB

TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

MY LIGHTS BOTH INTERIOR / EXTERIOR / GAUGES FLICKER ON AND OFF WHENEVER THE WANT TO ON THEIR OWN. THIS IS A SERIOUS PROBLEM DRIVING AT NIGHT

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/18/15*LJ UPDATED 10/2/2015*JS

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHSTA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 7/30 UPDATED 10/19/2017*CN

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE AIR CONDITIONER AND ALL THE SIGNAL LIGHTS SHUT OFF. IN ADDITION, THE GAUGES ON THE INSTRUMENT CLUSTER FAILED TO FUNCTION AND SUDDENLY VARIOUS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS RESTARTED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

THE N23 RECALL WAS PERFORMED WHICH WAS A SOFTWARE UPDATE THAT NOW RECOGNIZED THAT THE TRANSFER CASE ACTUATOR MOTOR WAS BAD. THE DEALER REPLACED THE TRANSFER CASE MOTOR AT A COST TO ME OF $900. AFTER 3 MONTHS OF DRIVING THE "4WD SYSTEM" ERROR POPS UP AGAIN ON MY DASH AND I CAN'T PUT MY VEHICLE INTO 4WD LO AGAIN. APPARENTLY, THERE IS A SERVICE BULLETIN ABOUT THIS - SERVICE BULLETIN NUMBER: 21-022-14 REV. A. NO ONE FROM CHRYSLER INFORMED ME ABOUT THIS SO I HAD TO RESEARCH THE PROBLEM FOR HOURS ON MY OWN. THIS IS BAD BUSINESS AND THE PUBLIC SHOULD BE INFORMED OF THIS. *TR

IN ROUTE TO OPEN GYM FOR MY 3YR OLD, AFTER EXITING EXPRESSWAY IN TRAFFIC APPROX 5-7MINS, SUV SHUTS OFF. AFTER IT SHUT OFF IT WOULD NT START FOR APPROX 4 MINS, IT DID NOT FULLY CRANK YET CRANKED, IN A PUTTING PATTERN, I WAS ABLE TO PULL IT OUT OF TRAFFIC INTO AN OFFICE PARK LOCATED AT 3525 PIEDMONT RD NE ATL, GA 30308 IN FRONT OF BUILDING 7 ENTERING FROM PIEDMONT RD. ONCE PARKED, MY TEMP GAUGE WAS ON HOT PANNED HARD RIGHT, THE SUV WOULD NOT START, I ALLOWED IT TO COOL DOWN TO HALFWAY, DURING THAT TIME I MADE 4 ATTEMPTS TO START THE SUV. EACH TIME IT WOULD PUTTER, OR SOUND AS IF IT WAS OUT OF GAS. ONCE SUV COOLED TO HALF I ATTEMPTED TO START AND IT STARTED IN THE SAME PUTTER FASHION AS BEFORE, YET APPEARING TO CATCH AS IF IT WAS START NORMAL, ALL THE WHILE SMOKING OUT THE BACK A SLIGHT POP COULD BE HEARD COMING FROM UNDERNEATH THE FRONT OF THE VEHICLE, YET AS IT APPEARED TO START I WOULD GIVE IT GAS WITH HOPES THAT IT WOULD CATCH AND THEN IT JUST SHUT OFF AND STARTED SMOKING AND THERE WAS A NOTICEABLY DIFFERENT ODOR THAT MY 3 YR OLD AND I SMELLED, FROM THERE I GOT OUT OF THE TRUCK TO SEE IF THE SMOKE WAS COMING FROM THE RADIATOR, SINCE THE TEMP GAUGE WAS JUST ON HOT, I NOTICE THERE WAS A FIRE BURNING IN THE LOWER BACK OF THE ENGINE REGION, I IMMEDIATELY LOWERED THE HOOD DUE TO NOT HAVING ANYTHING TO PROP IT OPEN WITH, I IMMEDIATELY GOT MY 3 YR OLD SON OUT OF THE VEHICLE TO SAFETY, I RETURN TO GET HIS CAR SEAT AND ANYTHING TO HOPEFULLY SALVAGE, I THEN RETURN TO THE SUV TO PUT OUT THE FIRE OUT AS BEST I COULD, I APPEARED TO OUT ON BOTH SIDES AND JUST SMOKING BADLY. CALLED A RIDE TO TAKE ME AND MY 3YR OLD HOME. THE FOLLOWING DAY I CHECKED THE SUV, THE ENGINE AREA, HOOD, FRONT WINDSHIELD HAD COMPLETELY BURNED, THERE IS NO HOOD AREA, THE HOOD IS IN THE WINDSHIELD, AND EVERYTHING ELSE FORWARD CHARD AND MELTED, TO THE YELLOW PIECES, I WAS ABLE TO TAKE PHOTOS, AND A VIDEO. *TR

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V438000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

CORRODED AND SNAPPED TPMS VALVE CAP. *TR

CORRODED OR SNAPPED TPMS VALVE CAP ON ALL 4 TIRES. *TR

WHILE DRIVING THE LIGHTS ON THE INSTRUMENT CLUSTER, RADIO, AC AND LIGHTS SHUT OFF AS WELL AS LOSS OF POWER STEERING AND ENGINE SHUT OFF. INCLUDING THE BRAKES, ACCELERATOR, AND ALL ELECTRICAL SYSTEM. LEAVING ME WITH ABSOLUTE NO CONTROL OVER THE VEHICLE. I NOTICED THE IGNITION KEY HAD SLIPPED INTO THE FORWARD OFF POSITION WHILE THE VEHICLE WAS IN MOTION, CREATING A DEADLY HAZARD AS IT RESULTS IN LOSS OF ALL FUNCTIONALITY OF THE VEHICLE. WHEN I TRIED TO RESTART THE VEHICLE, MY VEHICLE WILL NOT START UP RIGHT AWAY HAS TO TURN THE KEY COUPLE OF TIMES TO GET MY VEHICLE STARTED. *TR

WHEN BACKING INTO PARKING SPACE THE CAR TOOK OFF LIKE A ROCKET SHIP/FULL THROTTLE (5.7 HEMI) LIKE IT HAD A MIND OF IT'S OWN. THE RESULT WAS PROPERTY DAMAGE (UNKNOWN AMOUNT) AND CAR DAMAGE OVER $7600.00 NOT INCLUDING CAR RENTAL FOR 2 WEEKS. CHRYSLER SENT INSPECTOR TO BODY SHOP AND THEIR DETERMINATION WAS THEY FOUND NOTHING WRONG AND SAID THE CASE IS CLOSED. A JEEP/CHRYSLER DEALERSHIP REPLACED THE THROTTLE BODY JANUARY 31, 2014 UNDER WARRANTY. WE KNOW THIS WAS NOT DRIVER ERROR. IT WAS THE SCARIEST 15 SECONDS OF OUR LIVES AND COULD HAVE EASILY KILLED SOMEONE. NOW WE WONDER WHEN WILL IT HAPPEN AGAIN? WE WOULD LIKE TO KNOW, HAS THERE EVER BEEN AN ENGINE GOING TO FULL THROTTLE ACCIDENT INVOLVING A 2005 JEEP/CHRYSLER PRODUCT? *TR