2005 Jeep Grand Cherokee Complaint Log

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE WOULD NOT ACCELERATE AND THE TRANSMISSION FAILED TO DOWN SHIFT. ADDITIONALLY, THE TRANSFER CASE WOULD NOT SHIFT OUT OF FOUR-WHEEL HIGH INTO NEUTRAL OR FOUR WHEEL LOW PROPERLY. THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN). THE VEHICLE WAS BEING TAKEN BACK TO THE DEALER FOR THE THIRD TIME DUE TO THE REMEDY NOT CORRECTING THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 86,300.

ABOUT THREE WEEKS AGO MY 7 YEAR OLD GRANDDAUGHTER TRIED TO GET OUT OF THE JEEP AND DOOR HANDLE WAS PLASTIC WAS CRACKED AND JUST HANGING. THIS PAST WEEK END WHEN WE HAD THE GRANDCHILDREN AGAIN MY HUSBAND MENTIONED THE DOOR HANDLE WAS BROKEN AND COULD NOT EXIT THE VEHICLE FROM THAT DOOR. WE DECIDED TO LOOK AT ALL THE DOOR HANDLES ARE ALL CRACKED AND BROKEN. I DECIDED TO RESEARCH ONLINE AND THIS PROBLEM HAS BEEN GOING ON AND NEGLECTED FOR YEARS. IF AN EMERGENCY OCCURRED WE WOULD BE TRAPPED IN THE VEHICLE. THIS IS A SAFETY HAZARD. I WAS VERY UPSET. WE PURCHASED THIS VEHICLE LESS THAN A YEAR AGO AND WAS IN EXCELLENT CONDITION BECAUSE HAD ONE OWNER. WHY WAS THIS NOT RECALLED, THE PLASTIC IS TOO THIN TO SUPPORT THE HANDLE!! *JS

AFTER APPLICATION OF SAFETY RECALL N23/ NHTSA 13V-175. REPROGRAM FINAL DRIVE CONTROLLER MODULE. 2005 - 2010. (WK) JEEP GRAND CHEROKEE. 2006 - 2010. (XK) JEEP COMMANDER, THE TRANSFER CASE OF MY COULD NOT BE SHIFTED OUT OF 4-HIGH TO EITHER NEUTRAL OR 4-LOW. CONSEQUENTLY A MAJOR DRIVE TRAIN COMPONENT HAS BEEN DESTROYED. THIS DEMONSTRATES THE SOFTWARE IS DEFECTIVE AND POTENTIALLY DANGEROUS AND MAY NOT CORRECT THE REASON FOR THE RECALL. THE JEEP CANNOT BE TOWED IN NEUTRAL, AND 4-LOW, A FEATURE I SPECIFICALLY REQUIRED IN A VEHICLE, IS NOW USELESS! THIS COULD HAVE BEEN AVOIDED BY COMPLETELY REPLACING THE FDCM INSTEAD OF A POORLY CONSTRUCTED SOFTWARE "FIX." *TR

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) WAS RECEIVED IN APRIL OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/29/16.*JB UPDATED 2/1/2016*JS

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START. THE CONTACT JIGGLED THE KEY AND AFTER SEVERAL ATTEMPTS, THE VEHICLE STARTED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V438000 (ELECTRICAL SYSTEM), HOWEVER THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE PULLING INTO A PARKING SPACE, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE STARTER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED WHILE DRIVING AT LOW SPEEDS. THE STARTER WAS REPLACED ON TWO OTHER OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN TURNING THE IGNITION TO THE ON POSITION, THE VEHICLE FAILED TO START UNTIL SEVERAL ATTEMPTS WERE MADE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS STOPPED, THE ACCELERATOR PEDAL AND THE VEHICLE FAILED TO ACCELERATE. THE CHECK ENGINE AND THE LOW GAS WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FUEL GAUGE DROPPED TO EMPTY BUT THE FUEL TANK WAS FULL. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. UPDATED 4/20/15*CN

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT PASSENGER, REAR DRIVER AND REAR PASSENGER SIDE INTERIOR DOOR HANDLES WERE CRACKED AND THE DOORS COULD NOT BE OPENED FROM THE INSIDE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

SINCE WE PURCHASED THIS VEHICLE, THE REAR DOOR HANDLES AND THE PASSENGER DOOR HANDLES HAVE BEEN CRACKED. OVER THE COURSE OF US OWNING THE VEHICLE FOR THE PAST YEAR THE REAR DOOR HANDLES NO LONGER OPEN FROM THE INSIDE. THIS IS A NOT ONLY A PROBLEM BUT A SAFETY ISSUE BECAUSE IF THERE WOULD BE AN ACCIDENT OR A FIRE OR ANYTHING PEOPLE IN THE BACK SEATS WOULD BE STUCK IN THE VEHICLE. I HAVE READ MANY, MANY SIMILAR ISSUES REGARDING THIS ISSUE AND HOW JEEP REFUSES TO FIX IT UNLESS YOU BUY A WHOLE NEW DOOR PANEL WHICH CAN BE UP TO $600 A DOOR. CHRYSLER SHOULD REALLY RECALL THESE VEHICLES, IT IS A TERRIBLE DESIGN AND SOMETHING NEEDS TO BE DONE. *TR

WHILE DRIVING FOR ABOUT 20MINS THE WAS A HARD SHIFT AND MY TRUCK WAS STUCK IN 3RD GEAR AND THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO A MECHANIC AND HE SAID IT COULD BE THE SHIFT SOLENOID AND IT WOULD COST 700 TO TAKE MY TRANSMISSION APART TO CHECK IT. $700 LATER IM STILL HAVING THE PROBLEM I BOUGHT THE CAR AT 82K IM NOW AT 92K I KEEP UP REGULAR SERVICE. WHAT IS WEIRD IS WHEN I TURN MY TURN MY TRUCK BACK ON ITS NO LONGER IN 3RD AND IT STAYS THAT WAY FOR SOMETIMES WEEKS BUT IT COMES BACK SURELY. *TR

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT ANY SPEED, THE VEHICLE FAILED TO ACCELERATE AND SHOOK VIOLENTLY AS THE STEERING WHEEL SEIZED. THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 05V396000 (POWER TRAIN) AND 14V438000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,900.

I HAVE HAD MY VEHICLE SHUT OFF MULTIPLE TIMES WHILE DRIVING. IN THE PAST FOUR MONTHS, IT HAS HAPPENED THREE TIMES. *TR

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

AM ON 4TH NEW BATTERY. WHEN CAR SITS FOR A SHORT TIME, SAY 3-5 DAYS, BATTERY DISCHARGES AND DIES. GAUGES AND LIGHTS FLASH ON AND OFF WHEN ATTEMPTING A CHARGE. ONE TIME WAS LOCKED OUT OF CAR AS ENTRY FOB WOULD NOT UNLOCK HAD TO BREAK INTO CAR SINCE NO POWER TO CAR TO OPEN OR OPERATE LOCKS. HAVE HAD VEHICLE TOWED TWICE TO DEALER, EACH TIME NOTHING FOUND WRONG, BUT NEW BATTERY INSTALLED TWICE UNDER CURRENT WARRANTY AFTER NEW INTERSTATE BATTERY (9 MONTHS OLD) SUPPOSEDLY WAS DEAD, INTERSTATE REFUNDED ALL MONIES. THIS HAPPENS EACH TIME THE CAR SITS. I HAVE LEFT IT AT THE DEALER AND THEY CAN NOT REPLICATE THE ACTION OR SYMPTOMS. THEY RETURN THE CAR UNTIL I GET STUCK SOMEWHERE WITH A DEAD BATTERY. HAVE HAD MANY ISSUES WITH THE ROOF SKYLITE DRAINS OVERFLOWING INTO THE CAR EVEN AFTER IT WAS REPAIRED. QUESTIONED IF THE INTAKE OF WATER MAY BE A SYMPTOM OF THE OTHER BATTERY PROBLEM. RESPONSE FROM DEALER WAS NO. I WOULD LIKE TO GET THE CAR TO WORK NORMALLY AGAIN. ALL MAINTENANCE HAS BEEN PERFORMED TIMELY ON VEHICLE SINCE PURCHASE AND NO ACCIDENTS. *TR

AFTER APPLICATION OF SAFETY RECALL N23/ NHTSA 13V-175. REPROGRAM FINAL DRIVE CONTROLLER MODULE. 2005 - 2010. (WK) JEEP GRAND CHEROKEE. 2006 - 2010. (XK) JEEP COMMANDER THE TRANSFER CASE OF OUR CAR COULD NOT BE SHIFTED OUT OF 4-HIGH TO EITHER NEUTRAL OR 4-LOW. CONSEQUENTLY A MAJOR DRIVE TRAIN COMPONENT HAS BEEN DESTROYED. THIS DEMONSTRATES THE SOFTWARE IS DEFECTIVE AND POTENTIALLY DANGEROUS AND MAY NOT CORRECT THE REASON FOR THE RECALL. THOUSANDS OF JEEP VEHICLES SUBJECTED TO THIS RECALL HAVE SUFFERED THE SAME LOSS OF FUNCTION. HOW DOES NHTSA, OR WE, KNOW THE SAFETY PROBLEM IS ACTUALLY FIXED? IT IS OBVIOUS THE SOFTWARE USED IN THIS RECALL WAS NOT SUBJECTED TO SUFFICIENT TESTING TO VALIDATE IT. I THEREFORE FEAR MY CAR IS JUST AS LIABLE TO HAVE A SAFETY DEFECT AS BEFORE THE RECALL. THERE ARE SEVERAL CONSENSUS STANDARDS FOR THE TESTING OF SOFTWARE, THEY WERE DEVELOPED BY IEEE, ANSI, ISO AND UL TO NAME A FEW. WE OWN A SECOND JEEP GRAND CHEROKEE. WE REFUSE TO HAVE THIS RECALL PERFORMED ON OUR SECOND VEHICLE UNTIL THIS PROBLEM, AND ANY OTHERS THAT MAY BE HIDDEN IN THE POOR DESIGN OF THE SOFTWARE, ARE CORRECTED. *TR

I RECEIVED A CHRYSLER SAFETY RECALL NOTICE OVER A YEAR AND A HALF AGO FOR FAULTY IGNITION SWITCH FOR OUR 2005 JEEP GRAND CHEROKEE. I'VE CONTACTED MY LOCAL JEEP DEALER NUMEROUS TIMES WITH THE SAME STORY THAT THE REPLACEMENT PART ISN'T AVAILABLE. MY JEEP IS STARTING TO EXPERIENCE ISSUES WITH THE IGNITION AND THE DEALER TELLS ME THEY CAN REPLACE THE IGNITION WITH A NEW ONE SUBJECT TO THE SAME RECALL ISSUES AT MY EXPENSE NON REIMBURSABLE SINCE THE PART IS NOT THE NEW IMPROVED REPLACEMENT IGNITION. THIS IS VERY CONCERNING AS THE VEHICLE IS NOT SAFELY REPARABLE AND EXPERIENCING ISSUES. PLEASE ADVISE ! *TR

MY TRANSMISSION FILLS WITH WATER CAUSING IT TO DOWNSHIFT HARD TO 3RD GEAR. I TRIPLE FLUSHED THE TRANSMISSION AND IT WAS RUNNING ALRIGHT FOR APPROXIMATELY TWO WEEKS, THEN IT FILLED WITH WATER AGAIN AND I NOW HAVE THE SAME PROBLEMS THAT I HAD BEFORE. I SEE THERE WAS A RECALL FOR THE VEHICLES WITH THE 3.7, BUT I HAVE THE V8 AND WOULD LIKE TO KNOW WHAT I CAN DO ABOUT THIS PROBLEM. *TR

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE DID RESTART, HOWEVER, THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

RECALL WAS SUPPOSEDLY TAKEN CARE OF ON 2/28/2014. BUT ON 3/05/2014 AROUND 530PM ON THE PARKWAY GOING HOME FROM WORK MY JEEP STARTED TO HESITANT AND THEN AN EXIT AWAY MY SLIPPERY INDICATION LIGHT CAME ON AND IT MADE ME NERVOUS SO WHEN I GOT HOME I CALLED THE JEEP CHRYSLER DEALERSHIP AND THEY TOLD ME THE SERVICE DEPARTMENT WAS CLOSED SO I CALLED THE NEXT DAY AND LET THEM KNOW WHAT HAPPEN AND THE RECEPTIONIST SAID SOMEONE WOULD CALL ME BACK. THAT WAS ABOUT 8 AM THEN I CALLED MY JOB TO LET THEM KNOW I'D BE LATE. IT WAS GOING ON ALMOST 10AM NO ONE CALLED SO I CALLED THEM AGAIN AND THEY TOLD ME SOMEONE WILL CALL SO I WENT TO THE DEALERSHIP AND WAITED FOR ABOUT 20 MINUTES AND THEN WAS TOLD THEY COULDN'T LOOK AT MY CAR UNTIL MONDAY OR TUESDAY. I'M VERY UPSET BECAUSE I USE MY CAR TO GET BACK AND FORTH TO WORK AND I'M GOING TO MISS NOW 3 DAYS BECAUSE OF IT AND THEY WOULDNT EVEN GIVE ME A RENTAL SO I WOULDN'T MISS WORK. THE ABS LIGHT CAME ON AND WON'T GO OFF AS WELL AS THE SLIPPERY INDICATION LIGHT. HOW AM I GOING TO GET BACK AND FORTH TO WORK NEXT WEEK? HELP! *TR

AFTER APPLICATION OF SAFETY RECALL N23/ NHTSA 13V-175. REPROGRAM FINAL DRIVE CONTROLLER MODULE. 2005 - 2010. (WK) JEEP GRAND CHEROKEE. 2006 - 2010. (XK) JEEP COMMANDER, THE TRANSFER CASE OF OUR CAR COULD NOT BE SHIFTED OUT OF 4-HIGH TO EITHER NEUTRAL OR 4-LOW. CONSEQUENTLY A MAJOR DRIVE TRAIN COMPONENT HAS BEEN DESTROYED. THIS DEMONSTRATES THE SOFTWARE IS DEFECTIVE AND POTENTIALLY DANGEROUS AND MAY NOT CORRECT THE REASON FOR THE RECALL. THOUSANDS OF JEEP VEHICLES SUBJECTED TO THIS RECALL HAVE SUFFERED THE SAME LOSS OF FUNCTION. HOW DOES NHTSA, OR WE, KNOW THE SAFETY PROBLEM IS ACTUALLY FIXED? IT IS OBVIOUS THE SOFTWARE USED IN THIS RECALL WAS NOT SUBJECTED TO SUFFICIENT TESTING TO VALIDATE IT. I THEREFORE FEAR MY CAR IS JUST AS LIABLE TO HAVE A SAFETY DEFECT AS BEFORE THE RECALL. WHAT ARE YOU GOING TO DO TO MAKE MY CAR SAFE? *TR

BACK IN FEBRUARY I GOT NOTICE OF THE FOLLOWING RECALL AND HAD IT PERFORMED EVENTHOUGH WAS NOT HAVING THE PROBLEM. SAFETY RECALL N23/ NHTSA 13V-175. REPROGRAM FINAL DRIVE CONTROLLER MODULE. 2005 - 2010. (WK) JEEP GRAND CHEROKEE. 2006 - 2010. (XK) JEEP COMMANDER, AFTER THIS RECALL WAS PERFROM 4LOW WOULD NOT WORK. WE WERE ABLE TO RESET THE MODULE BY RESETTING A FUSE BUT, THIS ONLY LASTED A FEW MONTHS. IN JUNE THE 4LOW STOPPED WORKING AGAIN. BECAUSE WE HEARD THERE WAS A NEW SERVICE BULLETIN OUT WE TOOK IT BACK AGAIN FOR ANOTHER FLASH. THIS TIME THEY WERE ALSO WANTING TO REPLACE THE ACUTATOR MOTOR, WHICH WAS NOT AVAILABLE. OTHER PEOPLE WHO HAVE HAD THIS PART REPLACED HAVE BEEN UNSUCESSFUL. ON TOP OF THIS MY DEALER WAS TELLING ME I HAD TO PAY FOR THIS PART AND THEY ARE CLAIMING IT IS NOT TIED TO THE N23 RECALL. WE HAVE NOT PAID TO HAVE THIS PART REPLACED BECAUSE I DON'T FEEL I SHOULD HAVE TO PAY FOR SOMETHING THAT IS CHRYSLERS DOING. IT IS CLEAR THAT THE SOFTWARE UPDATES HAVE CAUSED THESE ISSUES TO ARISE AND CHRYLSER IS NOT OWNING UP TO IT. I FEEL NHTSA NEEDS TO INFORCE THAT WHEN A RECALL IS MADE IT TRUELY NEEDS TO BE DONE AND THE FIX REALLY WORKS. IF ISSUES ARISE WITH A RECALL NHTSA NEEDS TO MAKE SURE THE COMPANY MAKES IT RIGHT.THE CHRYSLER CUSTOMER CARE CENTER IS A JOKE. NO ONE CAN ANSWER YOUR QUESTIONS, CONCERNS AND CALLS ARE NOT RETURN. MAKING US GO BACK AND FORTH FOR UPDATES THAT CONTINUE TO NOT FIX THE REAL PROBLEM AND MAKING US REPLACE PARTS THAT DON'T FIX THE PROBLEM IS NOT THE RIGHT SOLUTION. IT FORCES CONSUMERS TO NOT HAVE RECALLS PERFORMED. NHTSA NEEDS MAKE CHRYLSER ANSWER AND FIX THIS CORRECTLY. A VEHICLE THAT CANNOT GO INTO 4LOW OR NEUTRAL IS JUST AS UNSAFE! *TR

WE PURCHASED A SECOND HAND JEEP 2005 GRAND CHEROKEE LAST MAY 2013. IT WAS A ONE OWNER ONE DRIVER VEHICLE. BY THE LOOKS OF THE INTERIOR THERE WERE NO OTHER PASSENGERS EVER IN THE CAR. VERY CLEAN AND UNUSED. BY DECEMBER 2013 WE NOTICED CRACKING AND BREAKING AROUND THE PASSENGER AND REAR DOOR HANDLES. WE UTILIZE THE REAR DOORS FOR OUR GRANDCHILDREN. BY FEBRUARY 2014 THE REAR DOOR BEHIND THE DRIVER HAD BROKEN AND HAS APPARENTLY UNATTACHED THE MECHANISM THAT OPENS THE DOOR, WHICH NOW IS UNABLE TO EXIT THE VEHICLE THROUGH THAT DOOR. WHEN THIS INCIDENT OCCURRED I WENT ONLINE AND SAW THAT IT WAS A COMMON DEFECT WITH THIS MAKE AND MODEL. I CONTACTED JEEP AND JEEP DEALER. NO ONE RESPONDED BACK FROM COMPLAINT FROM JEEP. THE DEALER TOLD US IT WOULD COST $550 PER DOOR TO REPAIR. WHEN I CONTACTED JEEP I ASKED HOW MANY CASUALTIES DOES IT TAKE FOR A RECALL. MY GRANDDAUGHTERS SIT BACK THERE AND COULD NEVER EXIT THE VEHICLE IN AN EMERGENCY SITUATION. THE HANDLES ARE MADE OF PLASTIC AS IS THE PIECE IT IS CONNECTED TOO. THEY ACTUALLY SELL REPLACEMENT REPAIR KITS FOR THIS ON LINE AND DEALERSHIP WHERE WE PURCHASED SAID IT WOULD REPLACE THEM FOR A LARGE FEE IF I PURCHASED THE REPAIR KIT. SINCE THIS IS A KNOWN DEFECT AND SAFETY ISSUE I DON'T FEEL WE SHOULD HAVE TO PAY TO REPAIR SOMETHING THAT SHOULD HAVE BEEN A MANUFACTURING RECALL. IF THE VEHICLE WOULD CATCH ON FIRE THERE WOULD BE FATALITIES.. THE STRONGEST HANDLE IS THE DRIVERS DOOR?? WHICH MEANS IT WOULD TAKE A LOT LONGER FOR THIS ONE TO BREAK, DO YOU THINK THEY KNEW THIS WHEN MANUFACTURING?? *TR

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. EVERY TIME THE VEHICLE WAS STARTED, A LOUD TAPPING NOISE EMITTED FROM THE DASHBOARD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.

CHECKING TO SEE IF MY VEHICLE HAS A RECALL. *TR

TL* THE CONTACT OWNS A 2005 JEEP CHEROKEE LIMITED. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 35 MPH DUE TO A FAILED ENGINE. THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,558.

I WENT TO OPEN MY DRIVER'S DOOR THIS MORNING AND IT WOULDN'T OPEN, HAD TO OPEN IT FROM THE INSIDE. AFTER OPEN THE DOOR WOULD NOT SHUT AND LATCH. THE PLASTIC ON THE INSIDE OF THE DOOR HANDLE IS CRACKED AND BAD. COMMON PROBLEM, CHRYSLER GROUP SHOULD RECALL THIS IS A SAFETY ISSUE AMONG MANY GRAND CHEROKEES. *TR

REAR DOOR OF VEHICLE-TRUNK DOOR-WILL SOMETIMES NOT STAY IN PLACE AND HAS HIT MY FIANCE IN THE HEAD A COUPLE OF TIMES. UNSURE OF CAUSE, OR HOW TO FIX. *TR

TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN SHIFTING TO THE FOUR WHEEL DRIVE LOW POSITION THE FOUR WHEEL DRIVE MAINTENANCE SERVICE LIGHT ILLUMINATED. THE CONTACT HAD NOT EXPERIENCED A SAFETY INCIDENT RELATED TO THE DEFECT. NO FURTHER INFORMATION WAS AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 109,000.

TL* THE CONTACT OWNS 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED BUT THE FAILURE RECURRED MULTIPLE TIMES. ALSO, THE CONTACT STATED THAT MULTIPLE ATTEMPTS WERE REQUIRED IN ORDER TO START THE VEHICLE ON OTHER OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSIS AND THE TECHNICIAN STATED THAT THE SHELLS ON THE BATTERY WERE DEAD. AS A RESULT, THE BATTERY HAD TO BE REPLACED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,132.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING 50 MPH, THE VEHICLE LOST POWER AND ALL THE LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE HEAD LAMPS FUNCTIONED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V380000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

I WAS DRIVING ON THE HIGHWAY AND THE TRUCK JUST SHUT OFF COMPLETELY FOR NO REASON THEN RESTARTED ITSELF THIS HAPPEN 3 TIMES THAT DAY AND HAS HAPPEN 2 MORE TIMES AFTER THAT. *TR

TL* THE CONTACT OWNS A 2005 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE. *TR

2005 JEEP GRAND CHEROKEE ELECTRICAL ISSUE OBSERVED ON VARIOUS OCCASIONS SINCE TAKING OWNERSHIP OF THE VEHICLE. WHILE DRIVING ALL LIGHTS AND WARNING INDICATORS WILL COME ON AT ONCE. THE GAUGES WILL FLUCTUATE SPORADICALLY. THE ENTIRE DASH WILL BEGIN TO FLICKER ON AND OFF. THIS ALSO INVOLVES THE HEADLIGHTS. THE HEADLIGHTS WILL FLICKER ON AND OFF WHILE DRIVING CORRESPONDING TO THE FLICKERING OF THE DASH. EXTENDED WARRANTY WAS PURCHASED WITH THIS VEHICLE. TOOK IT BACK TO THE DEALERSHIP. TECH DROVE IT FOR A WEEK AND SAID THAT THEY COULD NOT DUPLICATE THE PROBLEM. WAS TOLD TO "KEEP AN EYE ON IT". ISSUE HAS CONTINUED. BUT DEALERSHIP UNABLE TO DO ANYTHING IF PROBLEM CAN'T BE DUPLICATED WHEN THEY HAVE IT. VERY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE! *TR

HORN BLOWS FOR NO REASON , AT ANY TIME . BLOWS WHEN DRIVE A 60 MILES AN HOUR , JUST SETTING IN DRIVEWAY . HAVE TAKEN IT TO DEALER , STILL HAVE SAME PROBLEM . IT'S A SAFETY PROBLEM , BECAUSE PEOPLE THINK I AM BLOWING AT THEM AND MAD AND WONT FIGHT . NEED A FIX FOR THIS PROBLEM . *TR

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN) HOWEVER, THE RECALL REMEDY DISABLED THE TRANSFER CASE FUNCTIONALITY THUS CREATING ANOTHER PROBLEM. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,000.

THE MIDDLE BACK SEAT BELT STRAP LOCATED IN THE REAR SEAT IS LOCKED TIGHTLY IN PLACE & CANNOT BE LOOSEN TO USE PROPERLY FOR ANYONE SEATING IN THE MIDDLE REAR SEAT. THERE IS NO CODE TO DEACTIVATE THIS PROBLEM FOR I HAVE RESEARCHED ONLINE & CALLED THE JEEP DEALERSHIP TO RESOLVE THIS ISSUE WITHOUT THE COSTLY EXPENSE. TO EASILY RESOLVE THIS ISSUE, IS TO JUST CUT THE SEAT BELT STRAP OR TAKE OUT THE ENTIRE REAR SEAT WHICH IS A BIG TIME-CONSUMING MESS TO TAKE OUT & PUT BACK IN PLACE JUST TO LOOSEN THE STRAP AS I READ ONLINE. TO HAVE THE DEALERSHIP DO THE WORK WOULD BE PUTTING OUT MORE $$$$ FOR THE SAME THING AS DOING IT YOURSELF. THIS IS A BIG PROBLEM FOR THE MIDDLE REAR SEAT BELT IN THE GRAND CHEROKEE AS I HAVE READ ONLINE & NOTHING IS BEING DONE TO CORRECT THIS. NO ONE CAN SIT IN THE MIDDLE WITHOUT A SEAT BELT BY LAW. I HAVE 4 GRANDKIDS THAT I TAKE TO SWIM LESSONS OR VISITS AT THE SAME TIME & IF I KNOT IN ANOTHER SEAT BELT STRAPS TO THE JEEP SEAT BELTS THAT IS STILL TAKING A RISKY CHANCE OF ENDANGERING THEIR LIVES BY DOING THIS OR GETTING A TICKET FOR IMPROPER SEAT BELT USAGE. *TR

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND ADVISED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

I HAVE A 2005 JEEP GRAND CHEROKEE, TOOK IN IN MY DEALER IN AUG, 2013 FOR A SAFETY RECALL (N23). FIRST TIME I TRIED TO SHIFT IT INTO NEUTRAL, IT FLASHED A "SERVICE 4WD SYSTEM", AND WOULD NOT SHIFT INTO EITHER NEUTRAL OR 4LOW. JEEP FORUM, WITH 70 PAGES AND HUNDREDS OF COMMENTS ON THIS PROBLEM, LOOKS LIKE THE RECALL SOFTWARE UPDATE IS THE PROBLEM AND CHRYSLER HAS NOT YET OWNED UP THE ISSUE. MEANWHILE, I CANNOT USE MY VEHICLE AS INTENDED. MY DEALER SAYS I NEED A $500 PART, BUT OTHERS HAVE HAD THAT REPLACED AND STILL HAVE THE SAME PROBLEM. THERE ARE ABOUT 2,000 TRANSFER CASE ACTUATOR MOTORS ON BACK ORDER TO CORRECT THIS PROBLEM; HOWEVER, MANY WHO HAVE HAD THIS PART REPLACED STILL HAVE THE SAME PROBLEM. THE NEW PART IS NOT FIXING THE ISSUE, JEEP NEEDS TO REPLACE THE FINAL DRIVE CONTROL MODULE AND THE TRANSFER CASE ACTUATOR MOTOR. *TR

DASH LIGHTS FLICKER AND VEHICLE ROUTINELY AND RANDOMLY WILL NOT START. WE HAVE BEEN STRANDED AT LEAST 2 DOZEN TIMES. 2 DEALERS AND AN INDEPENDENT MECHANIC COULD NOT LOCATE THE PROBLEM. BATTERY, STARTER, STARTER RELAY AND KEY FOB'S REPLACED. VEHICLE WAS TAKEN TO DEALER IN NOV 2014 AND NOW ON MAY 11, 2015 IGNITION SWITCH RECALL STILL HAS NOT BEEN PERFORMED DUE TO LACK OF PARTS.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN) AND HAD THE RECALL REMEDY PERFORMED ON THE VEHICLE HOWEVER, THE TRANSFER CASE ACTUATOR FAILED SHORTLY AFTER THE REPAIR. AS A RESULT, THE VEHICLE WOULD NOT ENGAGE IN FOUR-WHEEL DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE REMEDY PART WAS ON BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 185,000.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE WAS NOT ABLE TO START AND A CLICKING SOUND COULD BE HEARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHERE THE RELAY SWITCH WAS CHANGED BEFORE THE VEHICLE COULD START. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000(ELECTRICAL SYSTEM) HOWEVER, THE RECALL PART NEEDED WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 33,000.

I AM 6'4" TALL. THE SEAT IN THE LIMITED EDITION 5.7 L HAS INSUFFICIENT TRAVEL IN THE VERTICAL DIRECTION. MY HEAD RESTS AGAINST THE CEILING UNDER NORMAL DRIVING CONDITIONS UNLESS I SLOUCH A LOT OR PUT THE SEAT BACK WAY BACK AT WHICH POINT I CAN NO LONGER GRIP THE STEERING WHEEL WELL. *TR

TOOK JEEP IN FOR RECALL COMPLETED SOME ODD MILES DOWN ROAD 4WD LOW WOULD NOT ENGAGE TOOK BACK TO DEALER AFTER INTERNET FINDINGS OF A BAD RECALL( THEY MAKE SOME BY PASS SOFTWARE INSTEAD OF ACTUALLY FIXING THE COMPUTER CHIP THAT CRACKS IN TRANSFER CASE) ANYWAY THEY RESET WORKED FOR A WEEK MAYBE AND AGAIN LOW DIDN'T WORK ANYMORE BACK TO DEALER THEY HAD NEW SOFTWARE JEEP WAS REFLASHED ON WAY HOME SERVICE 4WD SYSTEM LIGHT ON ALL THE TIME TOOK BACK TO THE DEALER THEY REFLASHED IT AGAIN N TOLD ME THEY'D HAVE TO CONTACT CHRYSLER IF IT HAPPENED AGAIN WENT OUT STARTED JEEP LIGHTS BACK ON AND BACK THRU THE DOOR INTO DEALER NOW I GOTTA WAIT FOR SOME STAR TECHNICIANS TO COME LOOK AT IT WHO NOS HOW LONG THAT'LL TAKE. FIGHTING WITH THEM OVER THIS RECALL FOR YEARS IS RIDICULOUS IF THEY WOULDA JUST FIXED IT THE RIGHT WAY I'M SURE THESE ISSUES WOULDN'T HAPPEN. O AND ALSO THE INTERIOR DOOR HANDLES ARE JUNK PLASTIC N BREAK N WILL CAUSE U TO BE UNABLE TO SAFELY EXIT IN A FIRE!! THIS RECALL HAS TAKIN TO LONG TO GET FIXED N CHRYSLER SHOULD DO SOMETHING ABOUT IT!! *TR

DOOR HANDLE ON 2005 JEEP GRAND CHEROKEE LAREDO SEEMS TO BE READY TO BREAK ON DRIVER DOOR. I CAN SEE A SORT OF PIN CRACKING THROUGH THE DOOR ITSELF. THIS IS A SAFETY ISSUE THAT NEEDS TO BE FIXED IMMEDIATELY. NOTIFIED JEEP DEALER IN CONCORD, NC AND I WAS TOLD THAT I WOULD HAVE TO BUY A NEW DOOR PANEL ASSEMBLY TO FIX THIS AS IT IS NOT UNDER WARRANTY. *TR