2005 Jeep Grand Cherokee Complaint Log

THE JEEP GRAND CHEROKEE 2005 AND UP HAS INSIDE DOOR PANELS MADE OF PLASTIC ,AND THE DOOR HANDLES WHICH ALLOW OPENING THE VEHICLE DOORS FOR THE INSIDE ARE ATTACHED TO THIS WEAK PLASTIC PANEL. OVER TIME THE DOOR HANDLE PLASTIC ATTACHMENT POINTS BEGAN TO CRACK AND BREAK AWAY , EVENTUALLY CAUSING THE OPENING HANDLE TO FALL OFF,AND THE DOOR IS THEN NOT ABLE TO BE OPENED FROM INSIDE. IN THE EVENT OF A CRASH OR FIRE IN THE VEHICLE WHILE THIS CONDITION EXISTS , THE OCCUPANTS AT THOSE DOORS WOULD BE UNABLE TO ESCAPE THE VEHICLE THRU THE DOORS WITH THIS PROBLEM. CHRYSLER SERVICE STATES THAT THERE ARE NOT ENOUGH COMPLAINTS REGARDING THIS FOR THEM TO ASSIST ME IN ANY WAY, TO REPAIR THIS ALL THE INSIDE DOOR PANELS MUST BE REPLACED. CHRYSLER CUSTOMER SERVICE # 1-800-992-1997. *TR

TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND REMAINED DEPRESSED. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL REPEATEDLY BEFORE IT RELEASED IN ORDER TO MOVE THE VEHICLE FORWARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIRER THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 4/7/15*CN THE CONSUMER STATED THE VEHICLE STALLED SEVERAL TIMES. UPDATED 04/14/15*JB

IGNITION TURNED OFF FROM TOUCHING THE KEY WHILE DRIVING CAUSING MY JEEP'S ENGINE TO STALL. NO POWER STEERING. WAS ABLE TO GET OFF THE ROAD WITHOUT INCIDENT. THIS HAS HAPPENED 4 TIMES SINCE JANUARY OF 2015. I REMOVED THE KEY CHAIN BUT IT STILL HAPPENED AGAIN. THE KEYS'S IGNITION SETS TO CLOSE TO CONTROL PANELS.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY STALLED WITHOUT WARNING. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT 60 MPH, THE VEHICLE LOST ALL POWER AND STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND VARIOUS WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AND THE VEHICLE BEGAN TO JERK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE REPAIR PART NEEDED WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.

THERE HAS BEEN AN OUTSTANDING RECALL ON THE KEYS/IGNITION SIMILAR TO GM. IT IS OLDER THAN THE HILLS BUT FIAT CHRYSLER HASN'T DONE ANYTHING ABOUT IT EXCEPT WAITING FOR PARTS. I BELIEVE I HAVE WAITED LONG ENOUGH BEFORE WE HAVE A TRAGEDY. INTERMITTENTLY, THE DASH LIGHTS GO ON AND GO OFF. IT HAS BEEN TRACED TO THE IGNITION SWITCH.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/12/2016 *CN UPDATED 02/23/16*JB

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR INTERIOR DOOR HANDLES FRACTURED AND DETACHED. IN ADDITION, THE FRONT PASSENGER SIDE INTERIOR DOOR HANDLE WAS FRACTURED AND WOULD NOT OPEN THE DOOR. THE ONLY HANDLE THAT WAS FUNCTIONAL WAS THE FRONT DRIVER SIDE DOOR HANDLE; HOWEVER, IT WAS ALSO FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR PANELS WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND BELIEVED THAT THE FAILURE WAS RELATED TO THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.

AFTER CHRISTMAS AFTER TAKING MY STEPSON'S COUSIN HOME, I NOTICED THAT THE DOOR HANDLES ON THE BACK DOORS WERE HANGING, WITH THE SURROUNDING PLASTIC BUSTED. I THOUGHT IT HAPPENED WHEN THE DOORS WERE OPENED, AND THAT THEY WERE OPENED TOO HARD. TOOK TO A DEALER (CHEVY DEALER, THAT I BOUGHT VEHICLE FROM) AND WAS TOLD THAT IT WOULD BE BETTER TO REPLACE ENTIRE DOOR PANELS, INSTEAD OF JUST THE DOOR HANDLES. *TR

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/11/15*CN

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES. THE FAILURE PROGRESSED WITHOUT WARNING. THE CONTACT WAITED FOR OVER A YEAR ON THE PART TO BECOME AVAILABLE TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE VEHICLE WAS ABLE TO RESTART EACH TIME THE FAILURE RECURRED. THE AUTHORIZED DEALER WAS CONTACTED SEVERAL TIMES, BUT THE CONTACT WAS UNABLE TO SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO DETERMINE A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. UPDATED 03/30/15*LJ UPDATED 10/21/2015*JS

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, ALL OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE HESITATED TO ACCELERATE. THE CONTACT MENTIONED THAT THE ACCELERATOR PEDAL HAD TO BE DEPRESSED WITH FORCE IN ORDER TO KEEP THE VEHICLE MOVING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE SHIFTER MODULE FAILED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 95,992.

I HAVEN'T BEEN IN A WRECK YET; BUT THIS IS MORE OF PREVENTATIVE MEASURE. I HAVE LOOKED AT MULTIPLE SITES AND SEEN WHERE THERE HAVE BEEN THOUSANDS OF COMPLAINTS ON INTERIOR DOOR HANDLES BREAKING OFF. I NOTIFIED CHRYSLER AND THEY TOLD ME THAT WAS THE 1ST THEY HAVE HEARD OF IT, AND WAS WILLING TO DO ANYTHING ABOUT IT. ALL FOUR OF MY HANDLES HAVE BROKEN OFF AND I HAVE RIGGED UP THE DRIVER DOOR, BUT AS FAR AS PASSENGERS THEY WOULDN'T BE ABLE TO GET OUT IF THEIR WAS AN EMERGENCY. I WOULD THINK JEEP WOULD STEP UP AND ISSUE A RECALL ON THIS POORLY MADE PRODUCT. *TR

WHILE DEPARTING PHILADELPHIA AIRPORT , ENTERING RAMP TO ACCESS INTERSTATE 95, THE VEHICLE LOST ALL POWER, ENGINE, POWER STEERING AND BRAKES WOULD NOT WORK. HEAD LIGHTS WERE STILL FUNCTIONING. WE PHYSICALLY PUSHED THE VEHICLE OFF THE HIGHWAY, SO OTHER DRIVERS AND MUNICIPAL BUS DRIVERS WOULD STOP SCREAMING AT US. THE VEHICLE WOULD NOT START. AFTER CALLING THE POLICE AND A TOW TRUCK, ABOUT 30 MINUTES LATER , THE VEHICLE STARTED. WE HAD THE VEHICLE TOWED TO OUR HOME 100 MILES AWAY IN NEW JERSEY. THE VEHICLE WOULD START AND REMAIN RUNNING FOR ABOUT 15 MINUTES, THEN WOULD SHUT DOWN AGAIN, SAME ISSUES. SEVERAL SENSOR CODES CAME UP ON A READOUT BUT NOTHING HAS BEEN DONE TO THE VEHICLE. AT THIS POINT IT IS FUNCTIONING, BUT WE ARE AFRAID TO DRIVE THE VEHICLE. ANY HELP OR RECALL INFO ON THIS MATTER WOULD BE GREATLY APPRECIATED. *TR

I HAVE A 2005 GRAND CHEROKEE WITH A DOOR HANDLE. MY DRIVER DOOR HANDLE IS JUST ABOUT TO DROP OFF.. I NOTICED THE "LOOSE" HANDLES BUT MY REAR DRIVERS SIDE DOOR DOESN'T HAVE A HANDLE FOR THE SAME REASON. JEEP DEFINITELY NEEDS TO RECALL THESE ISSUES BEFORE SOMETHING HAPPENS. MASSIVE LIST OF COMPLAINS IN THE NHTSA WEBSITE AND JEEP/CHRYSLER HAS NOT ISSUED A RECALL...HUGE SAFETY CONCERN FOR ALL OF US THAT HAVE KIDS IN THE BACK SEAT AND OTHER PASSENGERS AND GOD FORBID THERE'S AN ACCIDENT OPENS LIKE YOU MENTIONED A FIRE OR AN ACCIDENT AND YOUR PASSENGERS CAN'T EXIT THE VEHICLE. *TR

I HAD TO TAKE THE VEHICLE IN FOR A RECALL SINCE I RECEIVED SEVERAL NOTICES, IT WAS RECALL N23. THIS CAUSED A SAFETY ISSUE WHEN I COULD NOT SHIFT INTO 4LO ON A STEEP SLIPPERY MUDDY HILL. PRIOR TO THE RECALL THE VEHICLES TRANSFER CASE FUNCTIONED PROPERLY HOWEVER NOW IT IS NOT AND THE MANUFACTURER HAS CLAIMED THAT IT IS A SEPARATE PART THAT BROKE. HOWEVER ONE DEALER INDICATED THAT IT WAS DUE TO A FAULTY FLASH OF THE RECALL. THIS SEEMS TO BE A WIDESPREAD PROBLEM AND I DO NOT WANT TO BE CHARGED TO FIX AN ISSUE THAT WAS CAUSED BY A RECALL. *TR

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL FOUR DOOR HANDLES FRACTURED AND SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DETERMINED THAT THE HANDLES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

AFTER THE DEALER PERFORMED THE N23 FIRMWARE UPDATE ON THE TRANSMISSION TO KEEP THE JEEP FROM IN VOLUNTEERING TO SHIFT INTO NEUTRAL, WE CANNOT SHIFT THE TRANSFER CASE INTO NEUTRAL OR 4 WHEEL LOW WITHOUT BANGING ON THE ACTUATOR MOTOR, PART # 5143786AA. THIS "FIX" IS NOT SUCCESSFUL NOW. THE JEEP RECOMMENDED FIX SEEMS TO BE TO REPLACE THAT PART BUT IT'S BACK ORDERED BY !,700 UNITS. WE NEED TO BE ABLE TO TOW OUR JEEP BEHIND OUR MOTORHOME IN LATE FEBURARY BACK TO WASHINGTON FROM AZ AND THIS CANNOT BE DONE W/O REPLACING THAT PART WHICH IS NOT AVAILABLE. WE HAVE CONTACTED JEEP CUSTOMER SERVICE AND THEY HAVE ASSIGNED A CASE MANAGER. NOT CLEAR WHAT WILL HAPPEN NEXT. *TR

AFTER WE HAD THE FOLLOWING RECALL DONE. REPORT RECEIPT DATE: MAY 07, 2013 NHTSA CAMPAIGN NUMBER: 13V175000 COMPONENT(S): ELECTRICAL SYSTEM , POWER TRAIN THE VEHICLE HAS FAILED TO BE PUT INTO 4 WD NEUTRAL OR VISA VERSA, NOT ALLOWED TO BE PUT INTO DRIVE. WE TOW BEHIND MY MOTORHOME. IT HAPPENED THE FIRST TIME WE TRIED TO TOW IT, IT WENT INTO NEUTRAL BUT WOULD NOT COME BACK OUT EASILY. AFTER ~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

WE HAD THE RECALL DONE ON THE JEEP GRAND CHEROKEE 2005. THEY REFLASHED THE ECU THAT CONTROLS THE ABILITY TO SHIFT THE JEEP INTO NEUTRAL IN ORDER TO TOW BEHIND MOTOR HOME. AFTER THE RECALL WE HAD TROUBLE 3 TIMES WITH THE JEEP EITHER NOT SHIFTING FROM NEUTRAL TO DRIVE OR FROM DRIVE TO NEUTRAL. THE LAST TIME THIS HAPPEN THE JEEP WAS STRANDED AS MY WIFE COULD NOT PULL IT BEHIND THE MOTORHOME. ULTIMATELY I HAD TO GO TO FLORIDA AND WE DROVE THE MOTORHOME AND JEEP BACK SEPARATELY. I CONTACTED THE DEALER ABOUT THIS AND AT THIS POINT I DO NOT HAVE CONFIRMATION THAT THIS WILL BE FIXED AS PART OF THE ORIGINAL RECALL. SINCE THIS APPEARS TO BE A COMMON PROBLEM I, BASED ON INTERNET SEARCHES, I BELIEVE THAT JEEP SHOULD FIX THE VEHICLE EVEN IF IT IS OUT OF WARRANTY. I INTEND ON TAKING THE JEEP BACK TO THE DEALER THIS WEEK AND IF I DO NOT GET SATISFACTION I WILL FILE ADDITIONAL COMPLAINTS. I WOULD HOPE THAT THE NHTSA WOULD FORCE JEEP TO REPAIR THE ISSUE. *TR

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THIS IS IN REGARDS TO CHRYSLER'S RECALL OF IGNITION SWITCHES - P41. A NOTICE THAT A SAFETY RECALL WAS IN EFFECT WAS ANNOUNCED EARLY SUMMER OF 2014 AND SINCE THEN CHRYSLER KEEPS SAYING THE PART IS UNAVAILABLE. IT'S WELL OVER SIX MONTHS SINCE THE RECALL WAS ANNOUNCED. I HAVE CALLED CHRYSLER 3 TIMES AND THEY CANNOT PROVIDE AN ANSWER TO WHEN THE PART WILL BE AVAILABLE. MY JEEP CONTINUES TO HAVE IGNITION SWITCH PROBLEMS, WHILE I DRIVE TWO SMALL CHILDREN ON A DAILY BASIS. IT IS UNACCEPTABLE THAT CHRYSLER KNOWS ABOUT THE DANGEROUS SWITCH PROBLEM AND YET HAS DONE NOTHING TO TIMELY REMEDY THE SITUATION AND MAKE THE PART AVAILABLE TO AFFECTED CONSUMERS. IT IS IRRESPONSIBLE THAT THE GOVERNMENT DOESN'T DO MORE TO PRESSURE AND FINE CHRYSLER FOR THE LACK OF URGENCY BEING PLACED ON THIS RECALL. *TR

WHILE DRIVING ON THE FREEWAY, THE VEHICLE SUDDENLY SHIFTED ITSELF INTO 3RD GEAR. PADDLE SHIFTING WAS INOPERABLE AND VEHICLE WILL UP OR DOWN SHIFT. ERROR CODES GIVEN ARE P0700, AND P0406. PROBLEM SEEMED TO RESOLVE AFTER RESTARTING VEHICLE, BUT THEN SHIFTS AGAIN AFTER A COUPLE OF MINUTES. NOW VEHICLE STAYS IN 3RD GEAR PERMANENTLY. FLUID LEVELS OK, GUESSING IT IS ELECTRICAL/COMPUTER RELATED ISSUE BASED ON INTERNET RESEARCH. TAKING TO DEALER SOON TO HAVE FINAL DRIVE CONTROLLER NEW SOFTWARE INSTALLED BASED ON RECALL #N23. HOPING IT IS RELATED TO THAT ISSUE. *TR

JEEP SHUDDERS DURING ENGAGEMENT /ACCELERATION. AC EVAPORATOR CONDENSATE WATER CAUSING SHUDDERING IN VEHICLE. VEHICLE APPEARS TO WANT TO SHUT OFF AT STOP LIGHT, RPM'S DROP DRASTICALLY AND SHUDDERS AT TAKE OFF

I RECENTLY TOOK MY JEEP INTO THE DEALER SERVICE CENTER TO REMEDY THE LAST RECALL PERTAINING TO THE SOFTWARE FLASH OF THE FINAL DRIVE CONTROL MODULE. THE DAY BEFORE I TOOK MY JEEP IN I HAD USED THE 4 WHEEL DRIVE LOW. MY JEEP SHOWED NO SYMPTOMS OF THE RECALL AND HAD NO PROPER INCIDENTS YET I DECIDED TO TAKE IT IN TO HAVE THE TASK COMPLETED TO AVOID ANY FUTURE PROBLEMS. SINCE THE DAY I TOOK IT IN (10/5/2013) I HAD NOT USED MY 4 WHEEL DRIVE LOW UNTIL THANKSGIVING DAY. WHEN I WENT TO USE IT THE TRANSFER CASE DID ABSOLUTELY NOTHING AND THE MESSAGE "SERVICE 4WD SYSTEM" APPEARED ON THE DASH. I HAVE ASKED THE DEALERSHIP TO TAKE A LOOK AT IT AND HAVE GOTTEN NOWHERE EXPECT TO BE TREATED RUDELY AND HAVE THEM EXTREMELY RESISTANT TO LOOKING INTO THE PROBLEM. WITHOUT EVEN LOOKING AT MY VEHICLE THEY KEPT TELLING ME THAT THE ISSUE I AM EXPERIENCING HAD NOTHING TO DO WITH THE FLASH AS THEY CLAIM THE FLASH AFFECTED THE TRANSMISSION PARK POSITION SENSOR. WHEN I READ THE TAB "N23" IT PRECISELY NAMES THE TRANSFER CASE AS THE AFFECTED COMPONENT. PLEASE HELP. PLEASE! *TR

AFTER HAVING SAFETY RECALL N23 DONE TO MY JEEP GRAND CHEROKEE 5.7L I HAVE SINCE BEEN LOCKED OUT OF 4-WHEEL LOW. THE N23 SAFETY RECALL FOR MY VEHICLE HAS NOT WORKED AS IT HAS CREATED ANOTHER SAFETY ISSUE BY ME NOT HAVING MY 4-LOW IN A STATE (COLORADO) THAT I USE 4-LOW IN FOR WINTER AND FOR RECREATION USE. I WAS ALMOST TRAPPED IN THE COLD MOUNTAINS DUE TO NOT KNOWING THE N23 RECALL DEACTIVATED MY 4-LOW. NOT ONLY IF THIS A SAFETY ISSUE BUT MY VEHICLES VALUE HAS DIMINISHED GREATLY AS NOW IT'S A 2WD VEHICLE. *TR

I AM GETTING A CHECK ENGINE LIGHT ABOUT THE VEHICLE SELECTOR MODULE IT ALSO HAS ON MANY OCCASIONS NO ENGAGES INTO GEAR LIKE IT WAS STUCK IN NEUTRAL EVEN WHEN THE SHIFTER IS MOVED BACK AND FORTH NOW IT SEEMS TO NOT ENGAGE INTO GEAR FOR SOME TIME AND AT FIRST START OF TAKE OFF SEEMS TO NOT BE FULLY ENGAGED I SAW A RECALL ABOUT THE CONTROL MODULE ALREADY BUT WHEN I WENT TO THE CHRYSLER SITE AND PLUG IN MY VIN IT DOESN'T SHOW ANY RECALLS. *TR

WHERE YOU OPEN UP THE DOOR BY THE DOOR HANDLE IT HAS STARTED BREAKING ON MY FRONT DRIVER SIDE AND BOTH OF THE DOORS IN THE BACK SEAT. *TR

JEEP DOOR HANDLES ARE FAULTY. THE PLASTIC SURROUNDING THE DOOR HANDLE IS A FAULTY PRODUCT. THE PLASTIC STARTS CRACKING AND FALLING APART. THEN THE ACTUAL HANDLE HAS NO SUPPORT AND BEGINS TO HAVE PROBLEMS. I CAN NO LONGER LOCK THE VEHICLE PROPERLY. THREE DOORS ARE AFFECTED THUS FAR. *TR

I TOOK MY 2005 JEEP GRAND CHEROKEE IN FOR THE N23 RECALL IN OCTOBER 2013 AND ALL SEEMED GOOD. ON 11/14/13 I ATTEMPTED TO USE MY 4WD LO AND I RECEIVED A MESSAGE SERVICE 4WD. AFTER SEARCHING THE WEB I CAME ACROSS NUMEROUS PEOPLE WITH THE SAME PROBLEM AFTER HAVING THE RECALL PERFORMED. I THEN TOOK IT BACK TO THE DEALERSHIP TO HAVE THEM REDO THE RECALL AND ALL WAS WORKING GOOD. ON 1/6/14 I AGAIN RECEIVED SERVICE 4WD, BACK TO THE DEALER I WENT. THIS TIME I WAS INFORMED I NEEDED A NEW TRANSFER CASE MOTOR AND THAT IT WOULD COST ME $800 TO REPLACE AND THEY ARE BACK ORDERED FOR 3 OR 4 MONTHS. I AM NOT THE ONLY ONE THAT IS HAVING THIS ISSUE AND MORE CAN BE FOUND HERE: HTTP://WWW.JEEPFORUM.COM/FORUM/F67/N23-RECALL-ISSUE-NO-4-LOW-1561787/. BY THE SOUNDS OF IT THERE IS A CRACKED PC BOARD IN THE TRANSFER CASE. INSTEAD OF CHRYSLER ACTUALLY FIXING THE PROBLEM CORRECTLY, THEY JUST ISSUED A SOFTWARE WORK AROUND, A BAND AID FIX IS WHAT I THINK OF. CHRYSLER NEEDS TO BE HELD RESPONSIBLE FOR THIS ISSUE. I EVEN CALLED CHRYSLER CORP. AND WAS TRANSFER TO A VOICE MAIL WHERE I LEFT A MESSAGE IN NOVEMBER AND I HAVE NEVER HEARD BACK FROM THEM. *TR

WHEN DRIVING MY JEEP AROUND SAY ANYWHERE ABOVE 25 MPH, IF I LET OFF THE GAS PEDAL, THE FRONT END NOSE DIVES AND A LOUD CLUNK IS FELT LIKE THE TRANSMISSION FELL OUT. MAINTENANCE IS UP TO DATE, GAS HAS NO WATER, IT JUST DOES THIS EVERY SINGLE DAY. SO I HAVE TO DRIVE MY JEEP A CERTAIN WAY IN ORDER TO TRY TO AVOID THIS BEATING ON THE TRANSMISSION. ANOTHER VERSION OF THIS IS FOR EXAMPLE: I GO TO PASS A CAR I STEP ON THE GAS, THE TRANSMISSION KICKS DOWN LIKE IT SHOULD BUT WHEN I'M READY TO SLOW DOWN AFTER PASSING A LOUD CLUNK! AND THE VEHICLE NOSE DIVES AGAIN LIKE SOMEONE HAD PUT IT IN 1ST GEAR AT 50MPH. ABOUT 50% OF THE TIME AFTER THIS HAPPENS MY RPM'S WILL STAY VERY HIGH LIKE WHEN IT DROPS DOWN FOR PASSING IT WONT SHIFT DOWN FOR THE SPEED IM DOING IT WANTS TO STAY IN THE PASSING GEAR. THERE HAS BEEN EVEN TIMES WHEN ITS REALLY BAD, AND THE RPM'S WONT REGULATE DOWN I HAVE TO PULL OVER PUT THE VEHICLE IN PARK AND START OVER. ITS VERY EXHAUSTING AND HAZARDOUS WITH THIS TRANSMISSION AND THIS JEEP. NOTHING BUT PROBLEMS.

MY CAR WOULD NOT START AND IT IS UNKNOWN AS TO THE REASON FOR WHY THIS IS HAPPENING. THE BATTERY IS FINE, ALTERNATOR AND ALL TESTS ARE JUST FINE. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED AND THIS HAPPENS RANDOMLY WITH NO REASON (AT HOT OR COLD TEMPS). THE MECHANICS ARE UNABLE TO FIND A REASON FOR THIS. THERE IS NO CRANKING WHEN THIS HAPPENS BUT ALL LIGHTS BOTH INSIDE AND OUT ARE WORKING. NEED ANSWERS!! AS I CAN NO LONGER BE STRANDED IN DIFFERENT LOCATIONS. *TR

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE . THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THERE HAS BEEN MANY OCCASIONS UPWARDS OF 13 OR 14 TIMES WHERE MY VEHICLE WILL NOT START. MY BATTERY HAS A FULL CHARGE, I HAVE FUEL IN THE TANK IT JUST WONT START. THE ONLY WAY AROUND THIS TO GET MY VEHICLE TO START IS TO DO A HARD RESET AND UNHOOK THE BATTERY CABLE FOR 30 SECONDS AND HOOK IT BACK UP THEN AND ONLY THEN WILL IT START. THEN IT WILL START THE NEXT 15 OR SO TIMES AND THEN I HAVE THE SAME PROBLEM IT WONT START. SAME DEAL, BATTERY IS GREAT, FUEL IN THE TANK, JUST WONT START.

I WAS PULLING INTO A SPACE TO PARK, WAS COASTING INTO SPOT DID NOT HAVE MY FOOT ON THE GAS. MY CAR MADE A LOUD NOISE AND SHOT FORWARD -UP OVER A CURB AND THROUGH A WOODED AREA UNTIL I HIT A TRAILER. PRIOR TO THIS HAPPENING MY GAUGES IN MY CAR WERE ALL FLICKING ON AND OFF ON MY DASHBOARD. I REPORTED THE INCIDENT TO MY INSURANCE COMPANY AND HAD THE BODY WORK DONE. THE INSURANCE COMPANY WILL NOT COVER THE CAUSE OF THE ACCIDENT ONLY THE ACCIDENT ITSELF. MY INSURANCE COMPANY SENT ONE OF THEIR APPRAISERS OVER TO THE BODY SHOP AT THE DEALERSHIP WHERE I PURCHASED THE CAR AND HAD THE WORK DONE AND WAS TOLD THAT THE SAME INCIDENT HAPPENED TO ONE OF THE GUYS THAT WORKED AT THE BODY SHOP WHILE HE WAS PULLING MY CAR BACK INTO ONE OF THEIR GARAGES. I AM SUPPOSED TO PICK UP MY CAR BECAUSE THE BODY WORK IS COMPLETE BUT I AM AFRAID TO DRIVE THE CAR AGAIN AND FEEL THAT THIS IS A MAJOR SAFETY CONCERN. I PURCHASED MY CAR FROM THIS DEALERSHIP 3 YEARS AGO, IT WAS USED WHEN I BOUGHT IT. DO I HAVE ANY RIGHTS AS FAR AS HAVING THEM TEST AND REPAIR THE CAR AT THEIR EXPENSE? *TR

UPON DRIVING MY DAUGHTER TO SCHOOL MY TRANSMISSION WOULD NOT LEAVE 1ST GEAR. RPM'S WOULD ALMOST RED LINE, I WOULD LET OFF THE GAS TO LET IT SHIFT AND NOTHING, IT STAYED IN 1ST GEAR. WELL WHEN I LOOKED AT THE GAUGES, MY LIGHTS FOR PRNDL WERE ALL LIT UP INSTEAD OF JUST "D". BOXES AROUND EVERY SINGLE LETTER. I PROCEEDED TO PUT THE CAR IN NEUTRAL AND PUT IT BACK IN DRIVE AND STILL ALL 5 LETTERS LIT UP AND ENGINE BOGGED DOWN. IT TOOK SEVERAL MINUTES FOR WHAT LIKE SEEMED FOREVER FOR IT TO GET INTO GEAR WHICH WAS DRIVE, I BACKED UP TRAFFIC BECAUSE I COULDN'T DO THE SPEED LIMIT AND HAD TO USE MY HAZARD LIGHTS ON THE SIDE OF THE ROAD. THIS WAS MY FIRST OCCURRENCE, THIS HAS HAPPENED AT LEAST A DOZEN OR MORE TIMES SINCE THEN TO INCLUDE YESTERDAY JAN 5 2015. EVERY TIME I CONTACT THE DEALER OR ASK ON JEEP OWNER WEBSITE, I GET " SORRY SIR THE ONLY RECALL LISTED IS THE IGNITION SWITCH AND WE DON'T HAVE A PART FOR THAT." I CHECKED THE WEBSITE AND APPARENTLY MY JEEP HAD BEEN SERVICED FOR THE TRANSMISSION BACK IN 2010 AT 70K MILES BUT DOES NOT EXPLAIN WHAT THEY DID. I ALSO NEED TO PUT IN ANOTHER COMPLAINT ABOUT THE TRANSMISSION. JUNE OF 2014 AND STILL TO THIS DAY THE GEAR SHIFT CAN BE MOVED FROM "P" TO ANY GEAR, AND THAT IS WHEN NO KEYS ARE IN THE IGNITION. I WAS WORKING UNDER THE HOOD AND MY 4 YEAR OLD SON DID JUST THAT AND ALMOST RAN ME OVER. I CHECKED AND THE VEHICLE HAD NO KEYS IN IT THEY WERE WITH ME IN MY TOOL BOX BECAUSE I DIDN'T WANT HIM TO DO JUST THAT.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOST ENGINE POWER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED CONTINUOUSLY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART FOR REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

BOUGHT THE JEEP, WAS NOTIFIED OF A RECALL AND HAD IT DONE WITHIN 2 WEEKS FOR BUYING THE JEEP. THE 4 WHEEL DRIVE LOW AND THE TRANSFER CASE WORKED PRIOR TO THE RECALL FLASH AND NEITHER WORK AFTER THE FLASH. HAD 3 JEEP DEALER CHECK IT OUT AND ALL SAID BASICALLY THE SAME THING. ONE SAID IT NEEDED A NEW ACTUATOR AND THE OTHER TWO SAID JUST REMOVE 2 CODES AND IF THAT DIDN'T WORK THEN THE ACTUATOR. THE CODES WERE REMOVED TWICE AND IT REVERTS BACK TO NOT WORKING. TALKED TO JEEP CUSTOMER SERVICE AND THEY JUST SAY SORRY THERE IS NOTHING WE CAN DO. SO I BOUGHT IT TO TOW AND FROM 2 WEEKS LATER AFTER THE FLASH I CAN'T TOW IT. WHAT DO YOU RECOMMEND? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I JUST BOUGHT A 2005 JEEP GRAND CHEROKEE LIMITED 5.7L HEMI AND AFTER PURCHASING THE VEHICLE, I NOTICED THAT THE REAR PASSENGER SIDE INTERIOR DOOR HANDLE HAD SNAPPED OFF SO THAT YOU ARE UNABLE TO OPEN THE DOOR FROM THE INSIDE. THE FRONT PASSENGER SIDE DOOR HANDLE IS CRACKED, BUT NOT COMPLETELY BROKEN OFF YET. THERE IS SOME SPIDER CRACKING ON THE REAR DRIVERS SIDE HANDLE AS WELL. AFTER DOING A LITTLE RESEARCH, I REALIZED THAT IT'S NOT A PART THAT CAN JUST BE REPLACED, IT MUST BE REPLACED BY JEEP AND CAN COST UPWARDS OF $3,000. I SEE THIS AS A VERY URGENT SAFETY ISSUE BECAUSE IF I GET IN A CAR WREAK OR THERE IS A FIRE, MY PASSENGERS AND I WOULD HAVE TROUBLE EXITING THE VEHICLE. THIS IS A PROBLEM THAT NEEDS TO BE ADDRESSED BY JEEP AND SOON BEFORE THIS TAKES A TRAGIC TURN. *TR

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT UPON INSPECTION, THE DRIVER'S SIDE DOOR HANDLE PANEL AND THE PASSENGER'S SIDE REAR DOOR HANDLE PANEL FAILED TO OPERATE NORMALLY. THE CONTACT ALSO MENTIONED THAT THE PROBLEM RECURRED INTERMITTENTLY AND PASSENGERS COULD NOT EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE HANDLES HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

ALL FOUR OF MY DOOR HANDLES ARE CRACKED. I CAN NO LONGER OPEN MY REAR DOORS FROM THE INSIDE BECAUSE THE HANDLE IS COMPLETELY BUSTED. MY TWO FRONT HANDLES ARE ALMOST THE SAME. IF I HAVE PASSENGERS RIDING IN THE BACK SEAT I HAVE TO OPEN THEIR DOOR FROM THE OUTSIDE. I FEAR THAT IF I'M EVER IN AN ACCIDENT NO ONE WILL BE ABLE TO EXIT THE VEHICLE UNLESS AN OUTSIDE PERSON IN PRESENT. THIS IS A VERY SERIOUS AND DANGEROUS SITUATION, AND I FEEL THAT JEEP HAS A RESPONSIBILITY TO ITS CONSUMERS TO FIX SUCH A SAFETY ISSUE. *TR

AFTER DEALER PERFORMED RECALL 13V175000, TRACTION CONTROL IS INOPERATIVE BUT NO LIGHTS ARE ILLUMINATED TO INDICATE THE FAILURE OF THE TRACTION CONTROL SYSTEM. ALSO, SHIFTING THE TRANSFER CASE IS INOPERATIVE. NO WARNING LIGHTS OR INFORMATIONAL MESSAGES ARE DISPLAYED TO INDICATE THE LOSS OF FUNCTIONALITY. DEALER HAS CLEARED CODES AND REPLACED PARTS MULTIPLE TIMES, BUT THE PROBLEM REMAINS. SAFETY ISSUES ARE: 1. DRIVING IN REMOTE AREAS IN LOW RANGE, AND BEING UNABLE TO SHIFT INTO HIGH RANGE PREVENTS DRIVING ON PAVED ROADS... WHICH COULD LEAVE A DRIVER STRANDED. 2. FAILURE OF TRACTION CONTROL SYSTEM COULD RESULT IN LOSS OF CONTROL, ESPECIALLY IN WINTER. *TR

I WANTED TO LET YOU KNOW ABOUT A POSSIBLE SAFETY ISSUE. I OWN A 2005 JEEP CHEROKEE LIMITED AND THE 4 WHEEL DRIVE TRANSFER CASE WENT OUT WHILE WE WERE CAMPING IN MYRTLE BEACH. IT COULD BE DRIVEN SO I DROVE TO THE JEEP DEALERSHIP THERE AND THEY SAID IT THE TRANSFER CASE AND IT WAS ON MAJOR BACK ORDER AND THEY COULDN'T GIVE ME AN IDEA OF WHEN IT WOULD BE DONE. WHEN WE ARRIVED HOME IN MANNING, SC, I BROUGHT THE JEEP TO STOKES-CRAVEN JEEP IN MANNING. THEY TOLD ME THERE ARE MORE THAN 550 TRANSFER CASES ON BACK ORDER AND THEY WERE NOT SURE WHEN THEY WOULD ARRIVE. AFTER THEY LOOKED AT THE PART, IT WAS MAKING A LOT OF NOISE SO IT COULDN'T BE DRIVEN. I ASKED THE SERVICE MANAGER IF THIS WAS A RECALL ITEM SINCE THERE WERE SO MANY ON BACK ORDER AND HE SAID THERE WASN'T AT THAT TIME. I CALLED CHRYSLER AND ASKED THE QUESTION ABOUT RECALL AND ONLY GOT AN ANSWER ABOUT THE PART, WHICH THEY DIDN'T KNOW WHEN IT WOULD BE AVAILABLE. COULD YOU CHECK TO SEE IF THIS SHOULD BE AN ITEM THAT SHOULD BE SUBJECT TO RECALL? PERHAPS YOU CAN GET SOME STRAIGHT ANSWERS. I KNOW THERE WAS A RECALL REGARDING THE TRANSFER CASE IN MAY THAT REQUIRED A SOFTWARE UPDATE AND THAT UPDATE WAS DONE. THANKS *TR

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO LOCK WHEN USING THE KEY FOB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER; HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE AND THE RPMS INCREASED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). THE FAILURE MILEAGE WAS 180,000. UPDATE 01/15/16 MA THE CONSUMER STATED HE NEVER HAD A PROBLEM WITH THE TRANSMISSION JUMPING FROM DRIVE TO THIRD GEAR, UNTIL HE TOOK THE VEHICLE TO THE DEALER AFTER RECEIVING A RECALL NOTICE. UPDATED 01/27/16.*JB

INTERIOR DOOR HANDLES ON FRONT PASSENGER AND REAR DRIVER SIDE HAVE BOTH FAILED. THE HANDLE PIVOTS ON BRITTLE PLASTIC AND IT CRACKS UNLESS YOU'RE EXTREMELY GENTLE. DEFINITELY A MANUFACTURER DEFECT. *TR

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD SHIFT INTO NEUTRAL INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ACTUATOR WIRING HARNESS WAS REPLACED AND THE FINAL DRIVE CONTROL WAS UPDATED. HOWEVER, THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 109,000.

WHILE DRIVING DOWN THE ROAD, THE RPM STARTED FLOATING AND THE JEEP STARTED HESITATING LIKE IT WAS OUT OF GAS. IT WAS HAPPENING EVERY ONCE IN AWHILE, NOW IT'S CONSTANTLY AND IT'S GETTING HORRIBLE GAS MILEAGE. HERE RECENTLY, THE INTERIOR LIGHTS ON THE AC/HEAT PART HAVE WENT OUT AND THE TIME PART ON THE RADIO STARTED LIGHTING UP LIKE A HEATER AND IS EXTREMELY HOT BUT THE RADIO STILL PLAYS. *TR

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). AFTER THE RECALL REPAIR, THE SERVICE FOUR WHEEL DRIVE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE TRANSFER CASE MOTOR FAILED AND NEEDED TO BE REPLACED. THE CONTACT PERFORMED THE REPAIR HOWEVER, THE TRANSFER CASE MOTOR FAILED APPROXIMATELY ONE MONTH LATER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,420. UPDATED 02/27/14*LJ THE CONSUMER STATED THE TRANSFER CASE MOTOR WAS REPLACED 3 TIMES.