2012 Jeep Grand Cherokee Complaint Log

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING, THE VEHICLE CAUGHT FIRE FROM THE HEADLINER NEAR THE SUN VISOR WIRING. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FLAMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM). THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM), BUT THE PART WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. UPDATED 09/15/15*LJ UPDATED 11/08/2017*CN

AS I WAS DRIVING TO WORK IN THE MORNING, MY VEHICLE STALLED COMPLETELY AND I HAD TO PUT MY HAZARDS ON IN THE MIDDLE OF THE LEFT SIDE LANE. LUCKILY, THERE WAS NO TRAFFIC BEHIND ME AND I WAS ABLE TO REMOVE THE KEY, RE-INSERT THE KEY AND THE VEHICLE STARTED UP AGAIN. I WASN'T GOING FAST AND THERE WASN'T TRAFFIC TO CAUSE AN ACCIDENT BUT THIS HAS MADE ME FEAR OVERTIME I STEP FOOT INTO MY VEHICLE. I'M A WORKING MOTHER AND I NEED MY VEHICLE TO TRANSPORT MY FAMILY. I BOUGHT THE JEEP FROM VACAVILLE DODGE ABOUT A YEAR AGO AND THEY FAILED TO MENTION ANYTHING WRONG WITH THE VEHICLE. ONE MONTH AFTER OWNING IT, I STARTED TO RECEIVE RECALL NOTICES. I DID TAKE IT IN AS SOON AS I GOT 3 IN A ROW. THE DEALERSHIP TOLD ME THEY COULD FIX TWO ISSUES BUT ONE WOULD HAVE TO WAIT UNTIL THEY HAVE THE RIGHT PARTS. THIS TOOK TWO MONTHS BEFORE I COULD GET IT FIXED. NOW, I HAVE RECEIVED AN ADDITIONAL 3 RECALL NOTICES AND THE DEALERSHIP IS TELLING ME THEY WILL ADD ME TO A WAITLIST. THE DEALERSHIP HAS CONFIRMED THAT THEY WON'T HAVE ALL THE NECESSARY PARTS/TIME TO FIX THE RECALLS FOR ANOTHER COUPLE MONTHS. MY FAMILY'S LIVES ARE IN DANGER SO I HAVE CHOSEN TO USE PUBLIC TRANSPORTATION WHICH IS A HUGE INCONVENIENCE. I BOUGHT THIS VEHICLE BECAUSE I'VE ALWAYS TRUSTED THE DODGE, CHRYSLER, AND JEEP COMPANY. I'M MAKING PAYMENTS ON A VEHICLE THAT I CAN'T EVEN USE BECAUSE OF ALL THESE RECALLS.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL FOR THE IGNITION SWITCH TWO YEARS AGO, BUT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2012 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE FUEL PUMP RELAY RECALL NOTICE. *SMD THE CONSUMER ALSO RECEIVED RECALL # 15V115000. *JB UPDATED 09/18/15*LJ THE CONSUMER STATED THE VEHICLE WAS TAKEN IN TO HAVE 3 SAFETY RECALL REPAIRS COMPLETED. UPDATED 3/23/2016 *JS UPDATED 11/22/2017*CN

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN ESTIMATED DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT SEVERAL ATTEMPTS HAD TO BE MADE BEFORE THE VEHICLE WOULD START. THE FAILURE MILEAGE WAS 96,000. UPDATED 11/06/15*LJ UPDATED 11/18/15.*JB

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

AIR BAG FAILED TO DEPLOY WHEN MY WIFE HIT A DEER AT 70MPH,IT HIT DEAD CENTER OF THE BUMPER. THERE WAS $5473.84 DOLLARS OF DAMAGE. THE ABSORBER FOR THE BUMPER AND BUMPER AND BUMPER PARTS. THE GRILL,RADIATOR,HOOD,ALL BRKTS AND RELATED PARTS. AFTER GETTING THE CAR BACK EVERY THING ON THE CAR FAILED. THEY REPLACED STEERING MODULE AT A COST OF $716.17 AND THE IS STILL NOT RIGHT,IT'S GOING BACK IN THE SHOP 8/26/15.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR NEEDED REPLACEMENT AND THE PART REQUIRED WAS UNAVAILABLE. IMMEDIATELY AFTER LEAVING THE DEALER AND WHILE DRIVING APPROXIMATELY 35 MPH, THE SEAT BELT INDICATOR ILLUMINATED, THE AIR CONDITIONING AND RADIO WENT OFF. THE CONTACT LOST THE STEERING AND ACCELERATION. THE VEHICLE HAD TO BE TOWED BACK TO THE DEALER. THE VEHICLE WAS REPAIRED USING PARTS KNOWN TO BE INCLUDED UNDER AN RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

FIRST INCIDENT: VEHICLE WOULD CRANK BUT WOULD NOT START ON FIRST ATTEMPT. VEHICLE STARTED ON 3RD ATTEMPT. VEHICLE WAS PARKED OVERNIGHT (8+ HRS) IN ATTACHED GARAGE WITH AMBIENT TEMP APPROX 75F BEFORE FIRST ATTEMPT. . SECOND INCIDENT: SAME CONDITIONS AS FIRST INCIDENT, 8+ HOURS PARKED IN GARAGE TEMP APPROX 75F, TAKES 3 ATTEMPTS BEFORE STARTING. THIRD INCIDENT: SAME DAY AS SECOND INCIDENT. CONDITIONS ARE TEMP APPROX 85F 10PM AT NIGHT I HAD BEEN PARKED AT WALMART SHOPPING INSIDE FOR ABOUT 45 MINUTES. IT HAD BEEN RAINING SO I GO TO PARKING SPOT TO GET JEEP TO PICK UP WIFE FROM THE FRONT OF STORE. IT STRUGGLES TO START AFTER 3 ATTEMPTS, I BACK-ED OUT OF PARKING SPOT AND DRIVE TOWARDS FRONT OF STORE. AS I AM NEARING THE FRONT OF STORE THE VEHICLE STARTS HESITATING AND DIES WHILE IN MOTION. IT DIED LIKE IT WAS OUT OF FUEL (FUEL GAUGE READ ABOUT 7/8THS FULL). PLACED VEHICLE IN PART, RESTARTED AND DROVE 1.5 MILES HOME. 15 JULY 2015 I CALLED AROUND NOON TO MAKE AN APPT AT DEALERSHIP TO HAVE PROBLEM DIAGNOSED, MADE APPT FOR MONDAY 20 JULY2015 AT 7AM. A FEW HOURS LATER WHEN I WAS LEAVING WORK I GET IN THE VEHICLE AND IT TAKES 3 ATTEMPTS BEFORE IT STARTS IT DIED ALMOST IMMEDIATELY. I CRANKED AND RAN ON 4TH ATTEMPT. I CALLED WIFE WHILE ON MY WAY HOME AND UCONNECT FAILED IN THE MIDDLE OF MY CALL. I WENT STRAIGHT TO DEALERSHIP AND NOW THEY ARE TRYING TO WORK IT INTO THEIR SCHEDULE FOR DIAGNOSIS.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) 15V115000 (ELECTRICAL SYSTEM). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO START THE VEHICLE, IT WOULD NOT START. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DETERMINED THAT THE TIPM FOR THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,232.

WILL NOT TURN OVER OR START. BOUGHT THIS USED WITH 26500 MILES LESS THAN A MONTH AGO AND THE DEALERSHIP THAT SOLD IT TO ME NEVER REPORTED ANY RECALLS TO THIS VEHICLE. THIS VEHICLE HAS SIX RECALLS TO DATE AND JEEP IS SAYING THEY HAVE NO PERMANENT REPLACEMENT PARTS.

I PURCHASED A 2012 JEEP GRAND CHEROKEE LAREDO IN AUGUST OF 2013. THE OEM TIRES ON THE VEHICLE WERE MICHELIN P265/60R18 ALL SEASON TIRES WHICH WERE MANUFACTURED DURING THE 26TH WEEK OF 2011. I REPLACED ALL FOUR TIRES IN JUNE 2015, EVEN THOUGH I STILL HAD 5/32 TO 6/32 OF TREAD DEPTH, BECAUSE THE TIRES WERE DRY ROTTING AND THE SEAM WHERE THE TREAD ATTACHES TO THE SIDEWALL WAS LEAKING AIR. THE TIRES COULD NOT BE REPAIRED.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, AN ABNORMAL BURNING SMELL EMITTED INTO THE VEHICLE. THE CONTACT STATED THAT THE INTERIOR LIGHTS WERE TURNED ON, BUT FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS AND HEADLINER BURNED AND NEEDED TO BE REPLACED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND HESITATED TO RESPOND. AS A RESULT, THERE WAS A GREATER STOPPING DISTANCE. THE VEHICLE WAS REPAIRED BUT THE DETAILS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATED 03/16/16*LJ UPDATED 03/22/16.*JB

DAY 1....CAR JUST STOPPED OUT OF NO WHERE A PICTURE OF A BATTERY SHOWED UP AND THE CAR JUST STOPPED AND SHUT DOWN ON ITS OWN DAY 2....TOOK CAR IN TO GET A NEW BATTERY BECAUSE THAT WAS TOTALLY DEAD BUT ON DAY 3...THE BATTERY DID NOT FIX THE PROBLEM THE CAR ONCE AGAIN SHUT DOWN ON ME AND THIS TIME IT WAS IN THE MIDDLE OF THE FREEWAY I WAS STUCK FOR A COUPLE OF HOURS CANT EVEN JUMP THE CAR CUZ IT STILL WONT START IT SO I HAD TO GET IT TOWED OFF THE FREEWAY.. MIDDAY OF DAY 3 DISCOVERED IT WAS THE ALTERNATOR AND FINDS OUT THERE WERE FOR 4 RECALLS ON MY CAR SO I TOOK IT TO THE JEEP DEALERSHIP. THEY STATED THEY CAN ONLY FIX 3 OUT OF 4 OF THE RECALL DUE TO NOT HAVING ALL THE PARTS AND INFORMED ME IT WILL BE DONE BEFORE THE DAY IS OVER. 4:30PM CAME AROUND AND I CALLED TO CHECK IN ON THE CAR TO SEE IF IT WAS READY THE WORKER STATED YES COME PICK IT UP SO I DID AND WHEN I WAS ALMOST HOME THE SAME PROBLEM THE CAR SHUT DOWN ON ME SO I CALLED THE DEALERSHIP TO TAKE THE CAR BACK IN BEFORE IT FULLY SHUT DOWN ALTOGETHER. DAY 4....DEALERSHIP CALLED ME ABOUT 11AM AND STATED OK THERES NOTHING WRONG WITH IT AND I CAN GO PICK IT UP SO I STATED OK BUT ABOUT AN HOUR LATER WHEN I WAS ABOUT TO BE ON MY WAY THE DEALERSHIP STATED WAIT DO NOT COME PICK IT UP YET BECAUSE THERE IS SOMETHING WITH THE COMPUTER SYSTEM OF THE CAR AND THAT THE STEERING POWER IS NOT CONNECTING TO THE ALTERNATOR AND IS SHUTTING THE CAR DOWN BUT THE PART TO FIX IT WONT BE IN TIL TOMMORROW. DAY 5..STILL WAITING FOR MY CAR TO BE FIXED..... PLEASE IF THERE IS ANYWAY I CAN JUST SIMPLY SWAP THIS LEMON WITH A DIFFERENT CAR THAT WOULD BE GREAT I HAVE A 4 YEAR OLD AND THIS IS A SAFETY HAZARD AND ACCORDING TO ONE OF THE RECALL THE CAR CAN CRASH WITHOUT NOTICE.... HELP ME PLEASEEEEEEE...UPDATED 08/06/15 *BF UPDATED 12/23/2015*JS

THE POWER STEERING WENT OUT ON MY 2012 JEEP GRAND CHEROKEE WHILE IN MOTION ON A CITY STREET, AND BECAME APPARENT WHILE TURNING, MAKING IT VERY DIFFICULT TO STEER THE VEHICLE. THE POWER STEERING PUMP HAD FAILED AND NEEDED COMPLETE REPLACEMENT AT 66K MILES.

ABRUPTLY STALLING WHILE TRAVELING ON INTERSTATE HIGHWAY. COMPLETE LOSS OF ALL POWER, REQUIRING TO GET OFF THE ROAD, PLACE IN PARK AND RE-START. RE STARTS WITHOUT HESITATION. INCIDENT HAS OCCURRED 5 DIFFERENT DATES/TIMES AND THE DEALER HAS NO FIX STATING THEY ARE UNABLE TO REPLICATE THE ISSUE. MOST RECENT DATE 06/05/2015

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). HOWEVER, THE REPAIR PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART NEEDED WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

SAFETY RECALL R09/NHTSA 14V-115 IT HAS BEEN OVER 6 MONTHS AND IT IS STILL NOT FIXED. DEALERSHIP KEEPS SAYING IT DOES NOT HAVE PART.

MY HUSBAND AND I ARRIVED HOME WITH OUR 7 WEEK OLD IN THE BACKSEAT AND OUR KEYS INSIDE THE DIAPER BAG. WE STEPPED OUT, CLOSED OUR DOORS AND THE ENTIRE VEHICLE LOCKED BY ITSELF WITH OUR BABY INSIDE ALONG WITH THE KEYS. WE ARE BOTH CERTAIN THAT WE DIDN'T ACCIDENTALLY PUSH THE LOCK BUTTON. LUCKILY, WE WERE HOME AND SOMEONE WAS IN OUR HOME AND ABLE TO LET US IN SO WE COULD RETRIEVE OUR SPARE KEY. WE LIVE IN PHOENIX AND IT'S SUMMER. THIS IS VERY DANGEROUS. IN THE COUPLE OF MINUTES THAT SHE WAS LOCKED INSIDE, IT HAD ALREADY HEATED UP CONSIDERABLY. LUCKILY, NOBODY WAS HURT. I NOTIFIED JEEP WHO STATED THAT WHEN THE BATTERY IN THE KEY FOB IS LOW, SOMETIMES IT LOCKS THE CAR. WE HAD ALREADY REPLACED THIS. THEY ALSO SUGGESTED WE PAY TO HAVE THE VEHICLE DIAGNOSED FOR MALFUNCTION. WHY SHOULD WE PAY FOR THEIR ERROR?

INTERIM RECALL NOTICE SENT OUT ABOUT 2 MONTHS AGO IN RE TO FUEL PUMP RELAY. CALLED DEALER TODAY & STILL NO PARTS AVAILABLE & THEY HAVE NO FURTHER INFO. CALLED THE RECALL ASSISTANCE NUMBER ON THE INTERIM NOTICE & GET A RECORDING THAT SAYS CALL BACK & THEN DISCONNECTS. THIS IS CRAZY AS NOTICE SAYS THE PROBLEM COULD CAUSE A CRASH???

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE JERKED. THE FAILURE RECURRED MULTIPLE TIMES WITHOUT WARNING. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/10/15*CN UPDATED 10/17/2017*CN

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 55,413.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WITHOUT WARNING. IT TOOK NUMEROUS ATTEMPTS TO RESTART THE VEHICLE. THE DEALER REPAIRED THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED ON FIVE SEPARATE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

I TRADED IN MY WORKING VW JETTA FOR A 2012 JEEP GRAND CHEROKEE A MONTH AGO, WE NEEDED THE SPACE AS WE ARE EXPECTING. LAST WEEK I WENT TO START THE JEEP LEAVING WORK AND IT WOULDN'T START, I TOOK IT TO THE DEALER WHO INFORMED ME THAT IT WAS A FUEL PUMP RELAY RECALL BUT THE PARTS ARE NOT AVAILABLE. THEIR PLAN IS TO REPLACE RANDOM PARTS AND HOPE IT FIXES THE PROBLEM UNTIL THE PARTS ARE IN.. SO WHAT EXACTLY IS A CONSUMER TO DO?! YOU SOLD HARD WORKING AMERICANS GARBAGE AT TOP DOLLAR AND NOW WERE SUPPOSED TO TAKE THE BUS UNTIL YOU GET YOUR ACT TOGETHER?! FURTHER PROOF NOT TO BUY AMERICAN! THE FEDERAL GOVERNMENT NEED TO STEP IN HERE, I'M TIRED OR CUSTOMERS GETTING THE SHAFT. GET THE PARTS OR BUY BACK THE PRODUCT! ILL BE THE FIRST TO SIGN ON A CLASS ACTION.

ON MAY 19, 2015 CONTACTED DEALER ABOUT (TIPM) SAFETY RECALL R09/NTHSA14V-115. SERVICE MANAGER STATED TO ME THAT THEY COULD NOT FIX (TIPM) PRESENT TIME BECAUSE THEY DID NOT HAVE PART. SERVICE DEPARTMENT STATED TO ME THEY DID NOT KNOW WHEN PART WOULD BE AVAILABLE. GAVE SERVICE DEPARTMENT MY CELL PHONE NUMBER AND ASKED TO BE CONTACTED (ASAP) ABOUT RECALL PART (TIPM). I THINK CHRYSLER SHOULD BE MADE BY OUR GOVERNMENT TO BUY BACK MY 2012 JEEP. THIS IS THE (4TH) SAFETY RECALL I HAVE HAD ON THIS JEEP. DEALER HAS NOT FIXED RECALLS IN A TIMELY MANNER. I WILL NEVER PURCHASE A CHRYSLER PRODUCT AGAIN, I AM SICK AND TIRED OF UNSAFE JUNK COMING OUT OF FIAT/CHRYSLER. ALL CONSUMERS SHOULD BE MADE AWARE OF UNSAFE JUNK BEING PUT IN CHRYSLER VEHICLES. WE IN AMERICA DESERVE BETTER RESPECT FROM ALL AUTOMAKERS. I THINK MY NEXT VEHICLE WILL COME OUT OF RUSSIA!!!!! MAYBE THEY WILL UNDERSTAND HOW TO PRODUCE A SAFE VEHICLE.

CAR SHUT OFF WHILE DRIVING WITH NO CONTROL OF THE VEHICLE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE POWER STEERING HOSE IS LEAKING FLUID ONTO THE ENGINE.

WE BOUGHT THE 2012 JEEP GRAND CHEROKEE FROM SERRA CHEVROLET IN MADISON TENNESSEE ON 5 16 2015 WE NOTICED ON DRIVE HOME BRAKES WERE MAKING NOISE AND BRAKES WERE ALL WAY TO FLOOR AND SPONGY I CALLED CHRYSLER AND THEY SAID THERE WAS A RECALL ON BRAKE BOOSTER AND FUEL PUMP WHY DID THIS DEALER NOT CHECK THOSE RECALLS OUT THIS IS A VERY UNSAFE VEHICLE TO OPERATE DUE TO BRAKES NOT OPERATING PROPERLY THE DEALERSHIP IS SETTING THEM SELVES UP FOR A LAW SUIT

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER SCHEDULED AN APPOINTMENT FOR THE CONTACT UNDER THE ASSUMPTION THAT THE RECALL WOULD BE PERFORMED AND THEN CANCELED THE CONTACT'S APPOINTMENT DUE TO THE LACK OF PARTS. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART NEEDED WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS DRIVING ON THE HIGHWAY AND MY SUNROOF SHATTERED. I HAD A STATE TROOPER CHECK OUT THE DAMAGE AND HE SAW NO SIGN OF A FOREIGN OBJECT.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. UPON DEPRESSING THE PUSH TO START BUTTON, THE CONTACT HEARD AN ABNORMAL NOISE AND THE VEHICLE WOULD NOT START AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM) AND 15V115000 (ELECTRICAL SYSTEM). THE CONTACT DID NOT KNOW WHEN THE PARTS WOULD BECOME AVAILABLE TO SCHEDULE THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,410.

I HAD JUST TAKEN OFF FROM A TRAFFIC SIGNAL STOP AND THE BRAKES FAILED. I WAS MIRACULOUSLY ABLE TO GET OVER TO THE SIDE OF THE ROAD WITHOUT HITTING ANY OTHER VEHICLES AND BRING THE VEHICLE TO A STOP. I HAD MY 2 WEEK OLD INFANT IN THE BACK SEAT WITH ME AND THIS WAS AN EXTREMELY TRAUMATIZING INCIDENT. MOST INFURIATING ON THIS INCIDENT WAS THAT I ALREADY TOOK THE VEHICLE IN TO GET THE BRAKE RECALL REPAIRED ON 7/26/14 TO COURTESY CHRYSLER IN GRAND RAPIDS, MI 10 MONTHS AGO!. AT THAT TIME, THE DEALERSHIP STATED THEY DID NOT HAVE THE PARTS TO CORRECT THE RECALL, BUT PLACED ME ON A WAITING LIST AND WHEN THE PARTS ARRIVED, WOULD CALL ME TO MAKE THE REPAIRS. STILL WAITING FOR THAT CALL! HAD THE RECALL FIXED AT THE CLOSEST DEALER TO WHERE THE BRAKES WENT OUT IN HOLLAND, MI.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V115000 (EQUIPMENT, TIRES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.