2012 Jeep Grand Cherokee Complaint Log

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 3 MPH, THE BRAKES WERE DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. AFTER THE INCIDENT THE CONTACT MENTIONED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 14V104000 (SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN ID NUMBER 14V154000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

WHILE MY WIFE WAS DRIVING THE CAR WITH MY 18MONTH OLD SON IN THE VEHICLE THE BRAKE STOPPED WORKING. SHE WAS ABLE TO COAST HER WAY TO THE NEAREST DEALERSHIP WHERE IT WAS DETERMINED THAT THE POWER BRAKEBOOSTER WENT. THIS COST US $500 TO FIX BECAUSE BOTH THE MANUFACTURER AND DEALERSHIP SAID ITS NOT COVERED ON EXTENDED WARRANTY AS ITS "WARE AND TEAR". IN MY OPINION IF THE BREAKS OF A 2012 CAR FAIL TO WORK THIS IS NOT WARE AND TEAR BUT A VERY SERIOUS AND DANGEROUS DEFECT WITH THE CAR. I AM VERY CONCERNED THAT THIS COULD HAPPEN AGAIN WITH A MUCH WORSE OUTCOME. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY 2012 JEEP GRAND CHEROKEE LAREDO HAD A BRAKE PROBLEM AND THE SERVICE DEPT AT NIELSEN JEEP IN EAST HANOVER, NJ, DIAGNOSED IT A BRAKE BOOSTER FAILURE. THIS IS NOT A PROBLEM THAT SHOULD OCCUR IN A WELL-MAINTAINED 2 YEAR OLD VEHICLE. THE SERVICE MANAGER (WHO WAS VERY NICE AND COURTEOUS) EXPLAINED THAT THE CAR IS UNSAFE TO DRIVE (THE BRAKES COULD FAIL) BUT THAT THE PART IS NOT AVAILABLE ANYWHERE. IT IS ON NATIONAL BACKORDER AND THERE IS NO ANTICIPATED DELIVERY DATE. THE DEALER DENIED MY REQUEST FOR A LOANER CAR SO I FILED CASE # 24644312 WITH CHRYSLER TO APPEAL FOR A LOANER/RENTAL CAR. CHRYSLER ESCALATED MY REQUEST TO THE "HIGHEST LEVEL" BUT THEN ALSO DENIED THE LOANER/RENTAL CAR. I NEED MY CAR TO GET TO WORK. WHILE I CAN ASK SOMEONE DRIVE ME TO WORK FOR A FEW DAYS, IT IS UNREASONABLE TO DO SO FOR AN UNDETERMINED PERIOD OF TIME. I HAVE NO CHOICE BUT TO PICK UP MY CAR AND CONTINUE TO DRIVE IT UNTIL THE PART COMES IN. I HOPE THE BRAKES DO NOT FAIL IN THE MEANTIME. THE SERVICE MANAGER TOLD ME THERE WERE ALSO 3 OTHER JEEP GRAND CHEROKEES IN THE SHOP AWAITING THE BRAKE BOOSTER PART. I AM FILING THIS COMPLAINT BECAUSE THIS IS AN UNSAFE CIRCUMSTANCE AND AS I HAVE LEARNED, THIS IS NOT ISOLATED TO ONLY MY VEHICLE. MY HOPE IS THAT CHRYSLER JEEP WILL PROVIDE AN ALTERNATIVE TRANSPORTATION OPTION TO OWNERS, SUCH AS A LOANER CAR OR RENTAL REIMBURSEMENT, WHILE THEY ARE AWAITING THE PART. ALSO, I HOPE FOR CHRYSLER JEEP TO ACCELERATE THE MANUFACTURING OF THIS PART. I THINK A RECALL IS PROBABLY IN ORDER FOR THE JEEP GRAND CHEROKEE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I RECENTLY PURCHASED A USED 12 GRAND CHEROKEE FROM STARLING CHEVROLET BUICK IN ST. CLOUD, FL. I DID A TON OF RESEARCH AND HAD BEEN LOOKING FOR THIS PARTICULAR JEEP FOR MANY MONTHS. OUR JEEP IS IN IMMACULATE CONDITION AND THE CAR FAX LISTED ONLY TWO MINOR RECALLS, THE SUN VISOR WIRING AND A BRAKE COMPONENT; NOTHING ELSE. I DROVE IT OFF THE LOT A 35 DAYS AGO AND BACK HOME AND NO PROBLEMS WHATSOEVER. ABOUT 14 DAYS AGO MY JEEP RANDOMLY STALLED WHILE I WAS TAKING A LEFT TURN IN FRONT OF ANOTHER VEHICLE (AT A SAFE DISTANCE). THANKFULLY I WAS ABLE TO PULL OFF THE SIDE OF THE ROAD (NO POWER STEERING) AND COME TO A COMPLETE STOP, PUT JEEP IN PARK, AND STARTED AGAIN. I WAS COMPLETELY BAFFLED WHY IT DID THIS AND TOOK IT IN FOR SERVICE UNDER MY 3 YEAR EXTENDED WARRANTY. MY DEALER WAS UNABLE TO GET ANY ERROR OR WARNING SIGN ON THE DIAGNOSTIC TEST AND COULD NOT FIND ANY PROBLEM WHATSOEVER. MY JEEP HAS STALLED 2 OTHER TIMES WHILE DRIVING AND EACH TIME I TOOK IT BACK AND THE SAME THING, IT WOULD NOT STALL ON THE MECHANIC AND NO CHECK ENGINE LIGHT. I WAS LUCKY TO TALK TO THE PREVIOUS OWNER TONIGHT AND HE EXPLAINED THAT HE HAD THE TIPM REPLACED 2 TIMES, YES 2 TIMES IN THIS JEEP AND AFTER THE 2ND TIME THE JEEP KEPT STALLING ON HIM. MY WIFE AND I ARE TERRIFIED THAT WE PURCHASED A ?LEMON? WITHOUT HAVING ANY KNOWLEDGE ABOUT THIS AT ALL. THE CAR FAX DID NOT SHOW THIS INFORMATION, MY JEEP DEALER SHOWED ME ALL THE WARRANTY HISTORY THROUGH CHRYSLER AND THEY SINCERELY WANT TO HELP US. HOWEVER, IF THE FAULTY TIPM WILL NOT EVEN SHOW A CHECK ENGINE LIGHT, THEN HOW DO THEY WARRANTY A PART? THEY CANT (OR REFUSE) AND THAT IS THE LAWSUIT. THE PREVIOUS OWNER SAID HE HAD TO FIGHT UNTIL HE COULDN'T FIGHT ANYMORE TO GET HIS DEALER TO REPLACE THE TIPM AND IT STILL FAILED AFTER THE FACT AND IS NOW FAILING ON ME. WHAT CAN I DO? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.... UPDATED 06-02/15 *BF

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BRAKE PEDAL ABNORMALLY WAS DEPRESSED INTO THE FLOORBOARD WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TOWED TO THE DEALER, WHO ADVISED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. THE VIN WAS NOT AVAILABLE. *TR

I BROUGHT MY CHEROKEE INTO DEALER WHERE I PURCHASED IT FOR A CHECK ENGINE LIGHT. THE JEEP WAS LOOKED AT AND THE LEAD MECHANIC PROCEEDED TO TELL ME IT WOULD NEED A CYLINDER HEAD. I BOUGHT THIS JEEP ON 11/7/11 AND COULDN'T BELIEVE WHAT I WAS HEARING. AFTER READING MANY FORUMS AND CHRYSLER'S COMMENTS; WHICH THEY DON'T TAKE FULL RESPONSIBILITY FOR THIS CRITICAL ISSUE BY PUTTING SOME FAULT ON THE CUSTOMER. BRAND NEW VEHICLE WHICH I PAID A GOOD AMOUNT FOR AND AFTER 20,000 YOU HAVE TO RIP MY TRUCK APART AND NOW I HOPE FOR THE BEST. I FEEL THIS IS JUST A BAND AIDE TO COVER THE MAJOR PROBLEM WITH THIS 3.6-L ENGINE. TO ME NOW IT'S AS IF I BOUGHT IT USED. IF I TRY TO TRADE THE JEEP IN I'M SURE IT HAS DEPRECIATED AND THE SAME IF I WAS TO SELL TO A PRIVATE OWNER. I TRULY FEEL I WAS TAKEN ADVANTAGE OF BY CHRYSLER AND TO PAY THAT AMOUNT FOR A VEHICLE WHICH CLEARLY HAS MECHANICAL PROBLEMS, WELL TO ME, THAT IS JUST NOT ACCEPTABLE. I KNOW FIRES UNDER THE HOOD ARE BEING INVESTIGATED, I AM VERY CONCERNED ON THIS ISSUE AS WELL. I THINK MY CHEROKEE SHOULD BE WARRANTED FOR THE LIFE OF THE CHEROKEE BY CHRYSLER DUE TO THE MECHANICAL PROBLEM RETURNING AFTER ANOTHER 20,000 OR 25,000 MILES. THANK YOU FOR YOUR TIME.

2012 JEEP GRAND CHEROKEE. CONSUMER CLAIMS DEPARTMENT REPRESENTATIVE WRITES IN REGARDS TO REPROGRAM ABS MODULE RECALL NOTICE AND SEEKING RENTAL AND COLLISION CLAIMS. *SMD RECALL # 14V104000 WAS SENT ATTACHED TO COMPLAINT. *JB

BRAKE BOOSTER FAILURE. DEALER STATES "LOW ASSIST". JEEP HAS NO STOPPING POWER AT ALL, PEDAL IS HARD AND VEHICLE JUST KEEPS ROLLING. PARTS ARE NATIONALLY BACKORDERED. FROM WHAT I'M READING ONLINE THIS IS A LARGE SCALE PROBLEM. MOISTURE IS GETTING IN THE BOOSTER AND FREEZING, CAUSING BRAKES TO FAIL. I HAVE A CASE NUMBER OPEN WITH JEEP. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE ATTEMPTING TO ENGAGE THE BRAKES, THEY FAILED TO STOP THE VEHICLE IN TIME CAUSING HIM TO DRIVER THROUGH THE STOP SIGN. THE VEHICLE WAS TAKEN TO THE DEALER; HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFUSED TO PROVIDE HIM ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V104000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 20,000.

2012 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO BRAKE BOOSTER RECALL NOTICE. *SMD ACCORDING TO THE INVOICE, THE BRAKE LIGHT WAS ON AND THE PEDAL WAS HARD. THE DEALER FOUND THE BRAKE BOOSTER WOULD NOT HOLD THE VACUUM. THE BRAKE BOOSTER WAS REPLACED.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MANAGED TO COAST THE VEHICLE OUT OF THE WAY OF TRAFFIC TO THE SHOULDER OF THE ROADWAY. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER DODGE RAM FIAT DENVER (2727 S HAVANA ST, DENVER, CO 80014 (720) 907 1243) WHERE IT WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 121,000. PARTS DISTRIBUTION DISCONNECT.

WHILE DRIVING ON AN EXPRESSWAY, THERE WAS A BACKUP OF TRAFFIC AND I WENT TO DEPRESS THE BRAKES. THE BRAKE PEDAL WAS SO STIFF IT COULD NOT BE DEPRESSED AND THE BRAKES DID NOT ENGAGE. I KEPT MY FOOT N THE BRAKE AND STILL THERE WAS NO BRAKING. I LET UP MY FOOT AND DEPRESSED THE BRAKE PEDAL AGAIN AND FINALLY GOT THE BRAKES TO WORK. THIS HAS HAPPENED SEVERAL TIMES WHILE DRIVING THIS VEHICLE. I DID CONTACT MY DEALER AND TOOK THE JEEP IN FOR THIS PROBLEM. THE DEALER INDICATED THAT THEY COULD NOT REPLICATE THE PROBLEM WHILE ROAD TESTING AND COULD NOT FIND ANYTHING WRONG WITH THE BRAKES. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE REVERSING, THE BRAKES FAILED TO RESPOND AS THE BRAKE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE EMERGENCY BRAKE WAS ACTIVATED IN ORDER FOR THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 48,000. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED TROUBLE BEING OPERATED. IN ADDITION, THE LIFT FEATURE FUNCTIONED INTERMITTENTLY. THE AIR SUSPENSION OVERHEATED WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REMEDIED PER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED; HOWEVER, THE VEHICLE STALLED. WHEN THE FAILURE OCCURRED, IT TOOK APPROXIMATELY THREE ATTEMPTS TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER REGARDING THE LIFT FAILURE WHERE IT WAS DIAGNOSED THAT THE CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

I STARTED MY VEHICLE UP ON A COLD MORNING, -5 DEGREES. BROUGHT VEHICLE UP TO 40MPH, APPLIED THE BRAKES, NOTICED THE PEDAL WAS STIFF. BRAKES WEREN'T WORKING, AND DASHBOARD BRAKE WARNING LIGHT WAS ON. MANAGED TO STOP AND PARK VEHICLE. BROUGHT TO DEALERSHIP LAST NIGHT (2/14/14) WHERE VEHICLE WAS DIAGNOSED WITH BAD BRAKE BOOSTER. UPON FURTHER INVESTIGATION ONLINE, BRAKE BOOSTERS WERE AFFECTED BY COLD WHETHER ALL OVER THE NORTHEAST PART OF THE COUNTRY. VEHICLE WAS EXTREMELY DIFFICULT TO STOP. SERVICE MANAGER SEEMED FAMILIAR WITH THE PROBLEM AND REPORTED THAT PARTS WERE BEING ORDERED FROM THE MANUFACTURER. I FEEL OBLIGATED TO REPORT THIS SITUATION WITH THE HOPE THAT SOMETHING WILL BE DONE ABOUT THIS PROBLEM BEFORE SOMEONE GETS HURT. *TR

I CURRENTLY LEASE A 2012 JEEP GRAND CHEROKEE LAREDO AND THE OTHER DAY MY WIFE AND SON WERE DRIVING THE CAR AND THE BRAKES COMPLETELY FAILED. THEY WOULD NOT DEPRESS EVEN AT 5-10 MPH AND IF COMPLETELY SLAMMED TO THE FLOOR THE ABS WOULD PUMP BAKE FIGHTING THE BRAKE PRESSURE. THEY WENT THROUGH A RED RIGHT AND LUCKILY WERE NOT HURT. LATER THE BRAKES BEGIN WORKING AND WE DROPPED IT OFF AT THE SERVICE CENTER. ONCE THERE THEY TEST DROVE IT AND ALMOST CRASHED AS THE BRAKES WOULD NOT WORK. THEY SAID IT NEEDS A NEW BRAKE BOOSTER, BUT THE PART IS ON BACK ORDER AND THERE ARE ACTUALLY 3 OTHER CARS AT THAT SERVICE STATION WHICH NEEDS THE SAME PART. I HAVE READ A COUPLE POSTS ON VARIOUS WEBSITES WITH PEOPLE HAVING THE SAME ISSUE. I WAS WONDERING IF OTHERS HAVE EXPERIENCED THE SAME ISSUE? (ON ANOTHER NOTE NO ONE HAS BEEN ABLE TO HELP US WITH EITHER A LOANER CAR OR PAYING FOR A RENTAL AS THE CAR HAS 38K MILES SO TECHNICALLY OUT OF WARRANTY..SO THAT'S BEEN FUN). THANKS. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE CONTACT HEARD AN ABNORMAL NOISE FROM THE FRONT PASSENGER'S SIDE OF THE VEHICLE. IN ADDITION, THE CONTACT NOTICED A BURNING ODOR COMING FROM THE AIR VENTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT HAD ALSO STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAS EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT

I AM THE OWNER OF A 2012 JEEP GRAND CHEROKEE THAT AT THE TIME OF THE FOLLOWING INCIDENT HAD APPROXIMATELY 48000 MILES ON IT. DURING OUR FIRST COLD WEATHER IN JANUARY 2014 I TOOK THE CAR OUT AND WHEN I WENT TO APPLY THE BRAKES I HAD TO STEP ON THE PEDAL WITH ALL MY STRENGTH TO AVOID HITTING ANOTHER CAR AND THEN HAD TO STEER THE CAR OFF THE ROAD TO AVOID A ACCIDENT. I THEN PARKED THE CAR ON THE SIDE OF THE ROAD AND DID NOT DRIVE IT THE REST OF THE DAY. THE NEXT DAY WHEN THE TEMPERATURE WAS WARM AGAIN I HAD NO PROBLEM WITH THE BRAKES. A WEEK LATER DURING ANOTHER COLD WEATHER THE BRAKES HAD THE EXACT SAME PROBLEM MAKING THE CAR EXTREMELY DANGEROUS TO DRIVE AND A LIABILITY TO BOTH ME AND OTHERS ON THE ROAD. I HAD THE CAR TOWED TO MY LOCAL MECHANIC WHO SAID IT WAS A PROBLEM WITH THE POWER BRAKE BOOSTER AND THAT THE BOOSTER HAD A FAULTY DESIGN THAT ALLOWED WATER TO GET INTO IT CAUSING FAILURE IN FREEZING TEMPERATURE AND IS NOT DETECTABLE UNLESS THE TEMPERATURE DROPS BELOW FREEZING WHICH IS A HUGE SAFETY HAZARD. I CONTACTED TO JEEP TO ORDER THE PART AND FOUND OUT THAT IT IS ON NATIONAL BACK ORDER DUE TO A EXTREMELY HIGH VOLUME OF PARTS FAILURES IN BOTH JEEP GRAND CHEROKEE AND DODGE DURANGO TRUCKS. I BARELY AVOIDED A SERIOUS ACCIDENT IN MY TRUCK DUE TO A DESIGN FLAW BY JEEP THAT THEY REFUSE TO CORRECT WHICH WILL LEAD TO A UNSUSPECTING PERSON BEING IN A SERIOUS ACCIDENT BECAUSE JEEP REFUSES TO CORRECT A KNOWN PROBLEM. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THIS VEHICLE HAS RECURRING STARTING ISSUES. AT ANY TIME, COLD OR WARM ENGINE THE IGNITION WOULD ENGAGE AND THE ENGINE FAILS TO START. SERVICE DEALERSHIP HAS NOT IDENTIFIED ANY SPECIFIC REASON WHY THIS OCCURS. ON JANUARY 8TH, THE SAME STARTING ISSUE OCCURRED AND THIS TIME THE ENGINE LIGHT APPEARED. THE SERVICE DEALERSHIP HAS IDENTIFIED A BAD CYLINDER HEAD. THERE RECOMMENDED REPAIRS ARE REPLACEMENT OF THE CYLINDER HEAD AND ASSOCIATED COMPONENTS. SERVICE DEALERSHIP STATED THE STARTING ISSUE IS NOT RELATED TO THE CYLINDER HEAD. THEY STATED THEY WOULD REPLACE THE FUEL PUMP IN AN EFFORT TO RESOLVE THE STARTING ISSUE. IN DISCUSSIONS WITH JEEP CUSTOMER SERVICE THEY STATED THE CYLINDER HEAD ISSUE IS RELATED TO NHTSA CAMPAIGN NUMBER: 11V487000. UPON REVIEWING THIS CAMPAIGN IT STATES THE ?ENGINE REQUIRES REPLACEMENT?. I AM NOT SATISFIED WITH A CYLINDER REPAIR AND A PROBABLE FIX OF THE STARTING ISSUE WERE THE VEHICLE MILEAGE IS ONLY 29K. I AGREE WITH NHTSA CAMPAIGN REQUIRING REPLACEMENT OF THE ENGINE. *TR

THE ALTERNATOR COMPLETELY FAILED, AND I WENT TO THE DEALER, BUT WAS TOLD THAT IT WAS NO LONGER UNDER WARRANTY. I PAID APPROXIMATELY $800.00 TO HAVE THE ALTERNATOR REPLACED. I FOUND OUT THAT, LATER THAT YEAR, THERE WAS A RECALL ON THE ALTERNATOR: 14V634000, WHICH APPEARS TO BE FOR THE EXACT REPAIR THAT I HAD PERFORMED. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH AND DEPRESSING THE BRAKE PEDAL, THE BRAKES MALFUNCTIONED AND THE STOPPING DISTANCE INCREASED. THE DEALER DIAGNOSED THAT THE BRAKE BOOSTER WAS FAULTY. THE BRAKE BOOSTER WAS REPLACED AND THE FAILURE WAS REMEDIED. THE CONTACT INDICATED THAT THE FAILURE OCCURRED AFTER A REMEDY WAS PREVIOUSLY PERFORMED INVOLVING THE BRAKE BOOSTER. WHILE DRIVING AT VARIOUS HIGHWAY SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TIPM WAS FAULTY AND WOULD NEED TO BE REPLACED, BUT THE PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 47,000.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG SENSOR LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THAT THE AIR BAG CONTROL MODULE HAD MALFUNCTIONED AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE ABS AND INSTRUMENT CLUSTER MODULE SOFTWARE NEED TO BE UPDATED TO CORRECT A DEFECTIVE ABS (ANTI- LOCK BRAKING SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 49,000. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE JERKED INTERMITTENTLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 21,000. UPDATED 12/01/14*LJ UPDATED 01/27/15*JB

MY 2012 JEEP GRAND CHEROKEE EXPERIENCED BRAKE DIFFICULTIES DURING THE WINTER 2013/2014 TWICE. I BLAMED IT ON THE EXTREME COLD WE WERE EXPERIENCING AT THE TIME. SHORTLY THEREAFTER, THE BRAKE RECALL NOTICE WAS ISSUED TO THE MEDIA. I IMMEDIATELY CALLED MY LOCAL CHRYSLER/JEEP DEALER TO INQUIRE ABOUT THE RECALL. I WAS INFORMED THAT THEY HAD NOT BEEN GIVEN NOTICE TO MAKE APPOINTMENTS FOR THE REPAIRS. APPROX 1 MONTH LATER THE OFFICIAL RECALL NOTICE WAS RECEIVED BY MAIL. I AGAIN CALLED THE DEALER WHO TOLD ME I WAS #12 ON THEIR REPAIR LIST. HE ALSO NOTED THAT THE PARTS WERE BEING SENT "A COUPLE AT A TIME" AND THAT IT COULD BE A WHILE. MONTHS LATER, I HAVE CALLED FOR AN UPDATE AND AM STILL #5 ON THE WAITING LIST. I LET THEM KNOW THAT I TRULY HAD EXPERIENCED THE FAILURE AND WAS CONCERNED ABOUT WINTER WEATHER COMING SOON. THEY SAID THAT THEY WOULD GET TO ME AS SOON AS POSSIBLE. I AM VERY DISAPPOINTED IN THE RESPONSE TO OUR CONCERNS...ESPECIALLY HAVING EXPERIENCED THE FAILURE. *TR

THE QUADRA-LIFT SUSPENSION FAILED AND THE FRONT END DROPPED. THE WEATHER WAS IN THE LOW TEENS OR HIGH SINGLE DIGITS. A WARNING WAS DISPLAYED: "IMMEDIATE AIR SUSPENSION SYSTEM REPAIR/SERVICE IS REQUIRED." ALSO: "AIR SUSPENSION SYSTEM COOLING DOWN--WAIT." THE DEALER REPLACED A FUSE. ON JAN. 30, 2014 THE SAME THING HAPPENED AGAIN IN SIMILAR WEATHER. THE DEALER REPLACED THE FUSE AGAIN, PERFORMED SEVERAL TESTS AND REPLACED THE AIR CONTROL MODULE. LAST WEEK AN ERROR CODE APPEARED IN 25-DEGREE WEATHER: "AIR SUSPENSION SYSTEM COOLING DOWN--WAIT." AN ON-LINE SEARCH OF JEEP FORUMS, ETC. SHOW THIS PROBLEM IS NOT UNIQUE TO ME. THE DEALER SAYS NOTHING ELSE CAN BE DONE UNTIL THE FRONT END FAILS AGAIN. *TR

DRIVING AT ROAD OR HIGHWAY SPEED, SUDDEN APPLICATION OF BRAKES REQUIRES LONG DISTANCE TO STOP. SOFT PEDDLE AND REQUIRES GREATER PRESSURE FOR EMERGENCY STOPS.TOOK TO DEALER ON 28DEC2013 AND REQUESTED INSPECTION AND REPAIR OF BRAKES. DEALER ANALYSIS: "VEHICLE OPERATING TO MANUFACTURERS DESIGN." EXPERIENCED SAME PROBLEM IN FEBRUARY AND APRIL 2014. RETURNED TO DEALER ON 02APR2014 FOR OIL CHANGE AND COMPLAINED OF BRAKING PROBLEM. DEALER VERBAL, NO PROBLEM FOUND. *TR

I STARTED CAR, BACKED OUT OF DRIVEWAY, ATTEMPTED TO STOP CAR, BRAKE HARD BUT WOULD NOT STOP CAR, COMPLETE LOSS OF BRAKING CAPABILITY. ALSO LOUD HISSING NOISE COMING FROM UNDER CAR. CAR WAS BROUGHT TO ELMWOOD CHRYSLER E.PROVIDENCE RI. INVOICE NO. [XXX]. CAUSE FOUND, BRAKE BOOSTER AND MASTER CYLINDER FAULTY. COST TO REPAIR $705.37. I CHECKED ON LINE FOR CHRYSLER RECALLS, FOUND TWO MENTIONING PROBLEMS WITH BRAKES IN JEEP GRAND CHEROKEE VEHICLES MANUFACTURED 11/2011 MFR ON DOOR IS 11/11. CHRYSLER STATES RECALL ID#102269 IS IN REGARDS TO BRAKE BOOSTERS WHICH IS WHAT WENT ON MY JEEP. AS OF 5/20/14 I HAVE NOT RECEIVED A RECALL NOTICE, I SENT ALL INFORMATION AND COPIES OF INVOICES TO CHRYSLER RECALL ASSISTANCE CENTER AND CHRYSLER CUSTOMER CARE ON 4/3/14, RECEIVED BY THEM ON 4/7/14, I RECEIVED A CALL ON 5/13/14 , SPOKE WITH BILL, CASE NO. 24885879 ASSIGNED BY CHRYSLER, HE WAS VERY RUDE, KEEP TRYING TO GET ME TO SAY THAT THE BRAKES WERE SOFT, THERE WERE NO BRAKES, PEDAL WAS HARD TO THE TOUCH, BUT NO STOPPING POWER. TOLD ME BRAKE FAILURE WAS NOT COVERED BY RECALL. I AM COMPLETELY AT A LOSS, NOT ONLY OF MY $705.37 BUT MY RESPECT AND FAITH IN CHRYSLER PRODUCTS, AS FROM WHAT I RESEARCHED ON LINE THE RECALLS WERE FOR BRAKE BOOSTER. REPAIR INVOICE STATES: CAUSE FOUND, BRAKE BOOSTER & MASTER CYLINDER FAULTY. THIS IS THE SECOND MAJOR SAFETY ISSUE WITH THIS VEHICLE THE FIRST WAS IN 8/2013, VEHICLE WOULD AUTOMATICALLY DROP INTO FIRST GEAR, IT WAS A TERRIFYING EXPERIENCE BEING THAT I WAS ON THE HIGHWAY TRAVELING AT 65 MPH, TO DROP DOWN TO BARELY 5 MPH, ABSOLUTELY NO ACCELERATION, FORTUNATELY THE SOLENOID-TRANSMISSION & TRANSUDED-PRESSURE SENSOR & NINE OTHER PARTS WERE COVERED UNDER THE WARRANTY. I SHOULD BE SO LUCKY THIS TIME ! I FEEL THAT CHRYSLER HAS AN OBLIGATION TO STAND BEHIND IT PRODUCT WHEN IT COME TO THE SAFETY OF THE PEOPLE WHO PUT THEIR TRUST IN THEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ONE OF THE FRONT END DRIVING LIGHTS NO LONGER WORKED. I CONTACTED JEEP, AND THEY SAID IT WAS NOT A WARRANTY ITEM. SINCE THEN, I HAVE NOTICED NUMEROUS SAME YEAR/ MODEL JEEPS ALL WITH A NON-WORKING FRONT DRIVING HEADLAMP. I FIND IT HARD TO BELIEVE THIS IS COINCIDENCE, RATHER I AM OF THE OPINION THAT THIS IS AN INHERENT FLAW IN THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH ON AN INCLINE, THE VEHICLE HESITATED WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS, AS WELL AS WHEN MAKING LEFT AND RIGHT TURNS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,397.

CORROSION ON THE HUBS OF ALL THE WHEELS HAS BEEN AN ISSUE WITH MY CAR JUST ABOUT 1 YEAR AFTER PURCHASING IT BRAND NEW. THIS IS NOT JUST A PROBLEM WITH MY JEEP. I HAVE NOTICED ON MANY JEEPS IN MY AREA. IT IS NOT AN ISSUE THAT THE WARRANTY COVERS DESPITE BEING A NEW CAR. THIS SEEMS LIKE A MANUFACTURE ISSUE.

CHECK ENGINE LIGHT WENT ON AND SERVICE DEPT FOR MY DEALERSHIP SAID IT WAS THE CYLINDER HEAD. STILL WAITING FOR PART TO BE DELIVERED. THIS IS A KNOWN PROBLEM FOR CHRYSLER SINCE 2012. IN 2012, I HAD TO HAVE THE INTERMEDIATE STEERING SHAFT REPLACED. JEEP WAS PURCHASED NEW IN 2/2012. *TR

I WAS DRIVING MY JEEP FROM A STOP SIGN AND IT ALL OF A SUDDEN SLOWED DOWN AND WOULD NOT ACCELERATE. THE ENGINE LIGHT COMES ON AND FORCES ME TO PULL OVER, RESTART IT AND IT RUNS FINE AFTER THAT. WELL, IT'S HAPPENED 3 TIMES AFTER THIS AND I HAVE ARRANGED A 7AM SERVICE FOR IT ON MONDAY. THE BOOK SAYS CHECK THE GAS CAP OR IT MAY BE BAD GAS, BUT I BURNED THE GAS DOWN TO 15 MILES LEFT AND FILLED IT WITH SUPER UNLEADED. NO MATTER WHAT I DO, LIKE SHIFT INTO N, REV THE ENGINE, NOTHING WORKS UNTIL I PULL OVER AND RESTART IT. *TR

WHILE DRIVING OUR 2012 JEEP GRAND CHEROKEE LIMITED THE VEHICLE COMPLETELY POWERS DOWN. THE ENGINE SHUTS OFF AND WE LOOSE ALL POWER TO THE VEHICLE. THIS HAS OCCURRED A NUMBER OF TIMES BOTH AT LOW AND HIGH SPEEDS. THE VEHICLE WILL RESTART AND OPERATE NORMALLY IMMEDIATELY AFTER THESE OCCURRENCES. OVER THE PAST TWO MONTHS THREE ATTEMPTS HAVE BEEN MADE TO REPAIR THE VEHICLE AND THE PROBLEM CONTINUES. JEEP BELIEVES THEY HAVE IDENTIFIED THE CAUSE OF THE PROBLEM (WIRING FROM TIPM TO FUEL PUMP) BUT I HAVE LOST ALL CONFIDENCE IN THEIR ABILITY TO ACCURATELY DIAGNOSE THE CAUSE BASED ON PAST REPAIR HISTORY. I BELIEVE THE VEHICLE TO BE A DANGER TO ME, MY FAMILY AND OTHERS ON THE ROAD. *TR

ON 11/11/13, I TOOK MY CAR IN FOR THE STATE INSPECTION AND REPORTED THE ISSUE OF THE CAR NOT STARTING / STALLING OUT TO HUFFINES JEEP IN PLANO, TX. HUFFINES DIAGNOSED THE PROBLEM AS A FAULTY TIPM. THE REPLACEMENT TIPM WAS INSTALLED ON 11/25/13. ON 11/29/13, I NOTICED THAT EVERY TIME I USE MY RIGHT BLINKER, MY FOG LIGHTS FLASH. CAR STILL DOES NOT START/STAY RUNNING AFTER STARTING AND IT HAS TAKEN UP TO 8 TRIES TO GET IT GOING. EVEN IF IT SOUNDS LIKE THE CAR STARTED, IT WILL SOMETIMES DIE AFTER RUNNING A FEW SECONDS. I'VE ALSO NOTICED THAT THE DOORS DO NOT ALWAYS LOCK WHEN I PRESS THE BUTTON ON THE DOOR HANDLE. THIS IS ALSO RELATED TO THE TIPM. ADDITIONALLY, ON 11/29/13, THE DASH LIGHT CAME ON NOTIFYING ME THAT THE KEY FOB BATTERY WAS LOW. I REPLACED THE KEY FOB BATTERY THAT DAY BUT THAT HAD NO IMPACT ON THE GREATER PROBLEMS OF THE CAR NOT STARTING AND THE FOG LIGHTS FLASHING WHEN THE RIGHT SIGNAL IS ACTIVATED. WILL BE TAKING MY JEEP BACK TO HUFFINES TOMORROW MORNING. *TR

THE VEHICLE LOST ALL ELECTRICAL POWER, STEERING AND BRAKING WHILE IN MOTION. THE VEHICLE LOST ALL CONTROL OF STEERING AND BREAKING WHEN THE ELECTRICAL SYSTEM SHUTOFF. THE ELECTRICAL ISSUE HAS HAPPENED 3 TIMES WITHIN THE FIRST 2 YEAR OF OWNERSHIP (~32,000 MILES). THE FOLLOWING PARTS HAVE BEEN REPLACED: FUEL PUMP RELAY AND OVERLAY HARNESS, WIRELESS IGNITION NODE, INTEGRATED KEY FOB, TIPM KIT, 2 KEY FOBS, BRAKE BOOSTER. VEHICLE ALMOST CAUSED 3 SEVERE ACCIDENTS WHILE IN MOTION. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS UNABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT STATED THAT THE MANUFACTURER INFORMED HIM THAT THEY WERE ONLY PRODUCING ONE PART PER MONTH. THE CONTACT HAD NOT EXPERIENCED A FAILURE. . ..UPDATED 03-12-14 *BF

GRAND CHEROKEE LIMITED EDITION 2012 THE COMPUTER IS IN TROUBLE AND MID FIRE TWO CYLINDER MISS FIRING THAT WAS HAPPENED DATE 12/04/12. NOW THERE IS A DIFFERENT TROUBLE AGAIN HAPPENED 10/12/13 AND THEN IT TAKES TWO MONTHS FOR THE SPARE PARTS TO COME OUT. THE PROBLEM IS IT WONT START. I DON'T WHAT GONNA BE THE NEXT. THE SERVICE WILL TAKE FOR SO LONG JUST IMAGINE 2MONTHS TIME. IM EXPECTING FOR ANOTHER TROUBLE WIT THIS. *TR

MY CAR MAKES A TERRIBLE NOISE ON SUSPENSION, FIRST STARTED ON THE BACK OF THE CAR, I'VE SEND IT TO A LOCAL JEEP DEALER TO REPAIR IT ON WARRANTY AND AFTER 4 VISITS THEY CHANGE MY SHOCK ABSORBERS (REAR), RIGHT AFTER THAT, THE NOISE DISAPPEARED FOR A COUPLE OF DAYS AND RETURN AGAIN, I WENT AGAIN TO THE DEALER, THEY REFUSED TO CHANGE IT AGAIN AND SET UP A MEETING WITH JEEP LOCAL WARRANTY MANAGER IN PR, THEIR REPRESENTATIVE DROVE THE CAR ALONG WITH ME, HEARD THE NOISE AND SAID, THERE WAS NOTHING THEY COULD DO, BECAUSE THIS WAS A PROBLEM WITH ALL JEEP CARS FROM THAT YEAR (2012) AND THERE WAS NO WAY TO FIX IT (IT MIGHT HAVE A RECALL SOMEDAY) BUT I SHOULD KEEP IT THAT WAY SINCE THERE WERE NO RISK. THEN HE AUTHORIZED (AFTER I INSIST) TO CHANGE IT AGAIN THE SHOCK ABSORBERS (REAR), THIS TIME THE NOISE WAS GONE FOR 2 WEEKS AND CAME BACK AGAIN. THE NOISE RETURNED AGAIN LOUDER, IT SEEMS MY FRONT AND BACK WHEELS ARE LOOSE AND I HEAR A NOISE ON THE FRONT OF THE CAR (AND FELT ON THE STEERING WHEEL LIKE SOMETHING WAS LOOSE) EVERY TIME I HIT THE BRAKES. ON APRIL-2014 I CALLED AGAIN JEEP REPRESENTATIVE IN PR AND EXPLAINED ALL THAT WAS HAPPENING, HE THEN SET UP ANOTHER SERVICE ON CHRYSLER/JEEP DEALER PUERTO RICO AND ON 04/21/2014 THE DEALER REPRESENTATIVE TOOK MY CAR FOR REPAIR AND SAID THEY CHANGED AGAIN THE SHOCK ABSORBERS (REAR) FOR THE THIRD TIME AND ALSO CHANGED ANOTHER PIECE TO FIX THE FRONT NOISE. AGAIN FOR 2 WEEKS THE REAR NOISE DISAPPEARED AND NOW RETURNED LOUDER AND ALSO ON THE FRONT OF THE CAR MAKES A SNAP NOISE EVERY TIME I START THE CAR AND SOMETIMES WHEN I MAKE TURNS (LEFT AND RIGHT). MY WARRANTY EXPIRES ON 28/FEB/2015 AND IT SEEMS CHRYSLER/JEEP IS JUST PUSHING IT UNTIL I HIT THIS DATE AND NO LONGER BE RESPONSIBLE FOR THE REPAIR. I`M AFRAID FOR MY FAMILY`S SECURITY SINCE WE USE THIS CAR ON DAILY BASIS ON FREEWAYS HERE IN PR FOR OUR COMMUTE. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE IN WET CONDITIONS, THE VEHICLE JERKED WHEN BRAKING. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 14V154000 (BRAKES). AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE AND NO ESTIMATED TIME TO RECEIVE THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS 15,000.

JEEP (AND ALL CHRYSLER PRODUCTS) HAVE A KNOWN ISSUE WITH THE TIPM MODULE (WHICH STANDS FOR TOTALLY INTEGRATED POWER MODULE). THOUSANDS UPON THOUSANDS OF COMPLAINTS WITH THE TIPM MODULE HAVE BEEN NOTED BY OWNERS OF AFFECTED JEEP/CHRYSLER VEHICLES (A SIMPLE GOOGLE SEARCH WILL EVIDENCE SAME). THE HIGH FAILURE RATE OF THE SUBJECT PART HAS LEFT COUNTLESS FAMILIES STRANDED WHEN THEIR CARS WON'T START AND HAS ALSO LED TO VEHICLES STALLING FOR NO REASON. THIS PROBLEM OBVIOUSLY POSES A DANGER TO OWNERS OF THESE VEHICLES, ESPECIALLY FAMILIES TRANSPORTING YOUNG CHILDREN. CHRYSLER/JEEP HAS IGNORED THIS PROBLEM FOR TOO LONG AND HAS NOT BEEN DILIGENT IN PROCURING REPLACEMENT PARTS. WE HAVE BEEN WAITING SEVERAL WEEKS FOR A REPLACEMENT PART. WE ARE TOLD IT MAY TAKE ANOTHER MONTH TO GET THE PART IN BEFORE OUR VEHICLE CAN BE FIXED. NATURALLY, GOING TO WORK AND TAKING THE KIDS TO SCHOOL IS PROBLEMATIC SINCE THE VEHICLE RARELY STARTS ANYMORE. WHEN IT DOES START, MY WIFE IS AFRAID TO DRIVE IT IN CASE SHE IS STRANDED WITH OUR TWO YOUNG CHILDREN INSIDE. *TR

TL* THE CONTACT OWNS A 2012 JEEP CHEROKEE RUBICON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID 13V234000 (POWER TRAIN , STEERING) BUT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE .

I AM WRITING TO YOU ABOUT AN AREA OF CONCERN REGARDING MY 2012 JEEP GRAND CHEROKEE OVERLAND. FOR NO REASON I HAVE A CRACK IN MY WINDSHIELD WHILE THE CAR WAS PARKED. THIS CRACK EXTENDS VERTICALLY FROM THE TOP CENTER OF THE WINDSHIELD AROUND THE REAR VIEW MIRROR AND THEN EXTENDS HORIZONTALLY THE REMAINDER OF THE WAY. I UNDERSTAND CRACKS HAPPEN, THOUGH WHEN I DID SOME SEARCHING AROUND THE INTERNET, I NOTICE THAT THIS IS FAR FROM AN ISOLATED INCIDENT. I HAVE FOUND DOZENS OF THREADS ON THE SAME TOPIC...AND NOT JUST A CRACK THAT APPEARS FOR NO REASON, BUT ALL THESE CRACKS ARE IN THE SAME LOCATION. THIS IS NOT A COINCIDENCE. BELOW ARE A FEW (ONE CONTAINS PICTURES). HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F19A60E (SCROLL DOWN TO ENTRY # 8-10) HTTP://WWW.JEEPFORUM.COM/FORUM/F309/2012-OVERLAND-HEMI-CRACKED-WINDSHIELD-1362551/ HTTP://WWW.TRUEDELTA.COM/JEEP-GRAND-CHEROKEE/PROBLEMS-144/2012 (SCROLL ABOUT HALFWAY DOWN) THESE PICTURES SHOW AN IDENTICAL CRACK TO THE ONE THAT I HAVE EXPERIENCED. ALSO OF CONCERN IS THAT IN THE ONE POST THE USER STATES THAT THE WINDSHIELD IS ON BACK-ORDER FROM JEEP...CLEARLY JEEP IS SELLING A LOT OF REPLACEMENT WINDSHIELDS. AS WE ALL KNOW THE WINDSHIELD IS ONE OF THE MOST DOMINANT SAFETY FEATURES ON A VEHICLE AND IT IS CLEAR THAT THERE IS A DEFECT IN THE VEHICLE THAT IS CAUSING THESE CRACKS, LIKELY A STRUCTURAL ISSUE WITH THE JEEP GRAND CHEROKEE. IT WOULD SEEM TO ME THAT AN ISSUE WITH A VEHICLE COMPROMISING THE SINGLE MOST IMPORTANT SAFETY FEATURE OF A CAR ISN'T TO BE TAKEN LIKELY AND WARRANTS INVESTIGATION. I WOULD BE HAPPY TO PROVIDE YOU WITH PICTURES AND CAN MAKE MYSELF AVAILABLE TO SPEAK AT YOUR CONVENIENCE. ALSO YOU SHOULD NOTE THAT UPON TAKING MY CAR TO THE DEALER, THEY WERE EXPLICIT THAT THIS WAS NOT A WARRANT-ABLE ITEM, LEAVING ME WITH NO ISSUE THAN TO SUBMIT A CLAIM ON MY INSURANCE. KIND REGARDS, STEVE GONDA

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE FCW WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSIS WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE KEY FOB WOULD ACTIVATE INTERMITTENTLY AND THAT THE KEY FAILED TO UNLOCK THE DOORS. THE CONTACT ALSO STATED THAT SHE REPLACED THE BATTERY ON NUMEROUS OCCASIONS HOWEVER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE KEY NEEDED TO BE REPLACED AND REPLACED THE BATTERY IN THE KEY FOB. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,116.

TL-THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THE MANUFACTURER ONLY PROVIDED ONE REPLACEMENT PART EVERY FOURTEEN DAYS AND THE CONTACT HAD TO BE PLACED ON A WAITING LIST. THE MANUFACTURER VERIFIED THAT THE DALERSHIP WAS ONLY PROVIDED ONE REPLACEMENT PART EVERY FOURTEEN DAYS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 16,500. LI