There are 6 stored owner reports matching the body & structure leading-label group for the 2013 Jeep Grand Cherokee in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 6 of 6 matching reports.
Open the full vehicle complaint log (all categories)The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while her husband was driving there was an abnormal odor detected. There were no warning lights illuminated. The contact stated that while the vehicle was parked and unattended there was smoke coming from the passenger’s side rear door. The sun visor and roof were on fire. The fire department was called out to extinguish the fire. There were no reported injuries. A police report was not filed. The vehicle was towed to the local dealer however, the vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000.
I BOUGHT MY JEEP LAST YEAR SOMETIME IN TOWARDS THE END OF MARCH. IT WAS TOWARDS THE MIDDLE OF THE SUMMER I STARTED TO NOTICED THE LEATHER ON MY FRONT DASHBOARD STARTING TO LIFT AND BUBBLE IN SOME AREAS. BY THE END OF THE SUMMER U HAVE MASSIVE AREAS THAT ARE STARTING TO BUNCH UP ALL OVER MY DASHBOARD. AS I STARTED TO LOOK THE PROBLEM UP DUE TO IVE NEVER SEEN A DASHBOARD DO THIS BEFORE. IVE COME TO LEARN THIS IS A ISSUE ON ALOT OF JEEPS MY YEAR AND JEEP IS DOING NOTHING ABOUT IT. I BROUGHT IT TO A UPHOLSTERY SHOP AND THEY ALSO SAID THEY HAVE SEEN THIS ALOT ON THE JEEP OF MY YEAR AND THAT JEEP WONT DO ANYTHING TO FIX IT. THEN THE SHOPS SAYS ITS GONNA COST ALMOST 4-6 THOUSAND TO REPAIR DUE TO THE LEATHER ON THE DASH IS SHRINKING AND THAT THEY WOULD HAVE TO REPLACE THE WHOLE DASHBOARD.
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that the leather on the dashboard had started to peel. The contact stated that she would feel the heat from the engine coming through the front vents on the dashboard. The vehicle was taken to a dealer and the contact was informed that there was a recall for the failure; however, the VIN was not included. The manufacturer was notified of the failure and referred her to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 100,000.
THE PANELING WHICH IS IN LAYED ON THE DOORS AND THE FRONT DASH ARE PEELING. THESE PIECES ARE SHARP. AS THEY PEEL PASSENGERS, INCLUDING CHILDREN CAN CUT THEMSELVES. MY OWN CHILD RECEIVED AN INJURY FROM ONE OF THESE PIECES. JEEP SENT A RECALL LETTER TO MY ADDRESS, ADVISING ME TO GO TO ANY JEEP DEALERSHIP TO HAVE THE ISSUE FIXED. THE CROWN CHRYSLER JEEP DODGE ON 6350 PERIMETER LOOP DRIVE ACCEPTED THE REPAIR ON 2 OCCASIONS BUT NEVER REPAIRED THE ISSUE. THERE WAS NO FOLLOW UP OR REASON GIVEN FOR NOT COMPLETING THE REPAIR, EVEN AFTER KEEPING MY VEHICLE FOR 3 DAYS. BUT ITS NOT AN OFFICIAL RECALL. I THINK JEEP SHOULD BE RESPONSIBLE FOR FIXING OBVIOUS INTERIOR DAMAGE AND ESPECIALLY THAT THAT COULD INJURE PASSENGERS.
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, THE RAIL ROOF DETACHED FROM THE VEHICLE. A KAYAK WAS ATTACHED TO THE RAIL ROOF AT THE TIME OF THE FAILURE. THE TECHNICIAN DIAGNOSED THAT THE WIND PRESSURE CAUSED THE RAIL ROOF TO DETACH. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 20,450. ..UPDATED 09-24-14 *BF THE CONSUMER STATED THAT THE KAYAK MOUNTED (THULE RACK) ON THE VEHICLE FLEW OFF AND CRASHED INTO ANOTHER VEHICLE. THE DAMAGE COSTS REACHED $1,400. THE MANUFACTURER CLAIMED THERE WAS DEFECT FAILURE CAUSED BY WIND PRESSURE; THEREFORE, WAS NOT COVERED UNDER WARRANTY. UPDATED 02/24/2015 *JS
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SPOILER FOR THE BACK RACK FRACTURED AND CAUSED THE RACK TO MOVE IN A WAY THAT WAS OBSCURING THE CONTACT'S VISIBILITY OF THE REAR WINDOW. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE CONTACT WAS INFORMED THAT THE FAILURE WAS CAUSED BY USER ERROR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 6,000. UPDATED 9/10/13 *CN THE CONSUMER STATED THE SPOILER WAS MADE OUT OF TWO PIECES OF PLASTIC GLUED TOGETHER ATTACHED TO THE REAR TAILGATE INSTEAD OF THE NORMAL EXPOSED METAL. UPDATED 09/13/2013 *JS
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.