2013 Jeep Grand Cherokee Tires & Wheels Problems

While driving on a 55 mph 4 lane roadway I experienced a loud "pop" sound followed by rapid rhythmic banging at the passenger rear area of the vehicle. Thinking a tire must have failed I got as far to the right of the roadway and stopped. When the tire was changed it was apparent that the tread delaminated involving about one half of the length of the tread. The tire was not punctured and remained inflated. I was in danger of injury due to the proximity to high speed traffic passing by. I contacted Goodyear, the manufacturer of the tire, and they retrieved the tire for an internal inspection. They denied my claim citing the delamination was caused by "impact causing overdeflection of the tire and a fracture of the steel belt package". There was no impact with any object or defect in the road surface. There is no way the the rear tire could have impacted anything without the front passenger side tire also being involved. The tire was rendered totally unusable as a result. There was no warning nor was there any impact. The tire size is 265/50R20. There is extensive damage to the passenger rear area of my vehicle and the rear passenger door.

LUG NUTS HAVE STARTED SWELLING OR BALLOONING AND HAVE STARTED BREAKING. 3 LUG NUTS HAVE BALLOONED WHERE THEY ARE NO LONGER TIGHT ON THE STUD. THE OTHER LUG NUTS CAN'T BE REMOVED WITHOUT BREAKING THE STUD. IF I'M HAVE A FLAT, I MAY NOT BE ABLE TO CHANGE THE TIRE WITHOUT BREAKING THE LUG STUD.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING IN A PARKING LOT, FOUR OF THE FIVE LUG NUTS DETACHED FROM THE REAR PASSENGER TIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED NOT TO MOVE THE VEHICLE UNTIL IT WAS INSPECTED BY AN INVESTIGATOR. THE CONTACT WAS ADVISED BY THE MANUFACTURER TO HAVE THE VEHICLE TOWED TO A CHRYSLER DEALER. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 109,000.

2013 JEEP GRAND CHEROKEE. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE PARTS. *LD THE CONSUMER STATED THE CAPS ON THE VEHICLE'S LUG NUTS WERE "BALLOONING" MAKING IT IMPOSSIBLE TO REMOVE WITH A SOCKET. THEY HAD TO BE POUNDED OFF WHICH MADE THEM USELESS. THE CONSUMER REQUESTED TO BE REIMBURSED FOR 20 NEW LUG NUTS. *JS

THIS JEEP HAS 36,000 MILES AND MY TIRES ARE WORN COMPLETELY OUT. MOST VEHICLES WILL GET A GOOD 60,000-70,000 BEFORE NEEDING TO REPLACED. I'M VERY UNHAPPY ABOUT THIS. THIS JEEP YR AND MODEL HAS MANY RECALLS. JUST GOT ANOTHER FOR THE ALTERNATOR, WHICH DEALERSHIP HAS STRONGLY SUGGESTED NOT TO LEAVE TOWN, BECAUSE THE NEW PART IS NOT MADE YET. SO BETWEEN TIRES AND ALTERNATOR I FEEL LIKE I'M GROUNDED TO MY HOME TOWN.

ON THE REAR HUBS, THE THREADS ON THE SHAFT FOR THE AXEL HAVE COMPLETELY RUSTED OFF THE SHAFT. LEAVING JUST THE SHAFT AND NO THREADS. *TR

MICHELIN LATITUDE TOUR TIRES SIZE 265/60R18 ORIGINAL EQUIPMENT MOUNTED ON A 2013 JEEP GRAND CHEROKEE. AT 20,000 MILES ALL FOUR TIRES ARE EXPERIENCING TREAD SEPARATION AND CHUNKS OF TREAD FALLING OUT. TIRES NEED TO BE REPLACED

VEHICLE IS A TWO YEAR OLD DEALER MAINTAINED VEHICLE. NEVER BEEN IN AN ACCIDENT AND GARAGE KEPT AND MAINTAINED. WAS NOTIFIED OF AN ISSUE AT MY DEALER APROX 1 YR AGO THAT ALL OF MY LUG NUTS WERE SWOLLEN AND WERE DIFFICULT TO REMOVE FROM THE VEHICLE. WAS ADVISED THAT THIS IS A PROBLEM WITH MANY OF THE GRAND CHEROKEES AND OTHER CHRYSLER VEHICLES THAT UTILIZE THESE SAME LUG NUTS. VEHICLE BROKE DOWN ON SIDE OF ROAD WITH A FLAT TIRE AND HAD TO BE TOWED TO A DEALERSHIP AS TOW DRIVER WAS THAN UNABLE TO REMOVE THE LUGS. SINCE THEN THE PROBLEM IS GETTING WORSE AND NOW AM UNABLE TO REMOVE 3 OUT OF 4 TIRES FROM THE VEHICLE WITHOUT HAVING TO SHEER OFF THE NUTS. FILED FORMAL COMPLAINT WITH CHRYSLER CUSTOMER CARE. WAS BLOWN OFF AND TOLD THAT THE DAMAGE IS MY FAULT AS AT SOME POINT AN IMPROPER TOOL WAS USED TO TAKE THE TIRES OFF DAMAGING LUGS. KEEP IN MIND THIS VEHICLE HAS BEEN MAINTAINED NO WHERE OTHER THAN A JEEP DEALER. WAS TOLD THAT THEY WOULD NOT PROVIDE ANY ASSISTANCE DESPITE THIS BEING A SAFETY ISSUE AND WAS THAN HIT UP FOR $260 FOR LUG NUTS!!!! HAVE TO WONDER HOW MANY OTHER GRAND CHEROKEE OWNERS ARE OUT THERE SUFFERING FROM THIS SAME ISSUE AND RECEIVING THE SAME NONCHALANT TREATMENT FROM JEEP/CHRYSLER CUSTOMER CARE. *TR

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V115000 (EQUIPMENT, TIRES) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

PURCHASED THIS CAR, A 2013 JEEP GRAND CHEROKEE, IN SEPT 2012 BRAND NEW FROM THE DEALER. IT CAME EQUIPPED WITH MICHELIN LATITUDE TOUR TIRES (P265/60/R18). I HAVE ONLY DRIVEN THIS CAR AROUND TOWN AND HAVE NEVER DONE ANY OFF ROAD DRIVING. AT ABOUT 20,000 MILES, I NOTICED THAT THE LEFT FRONT TIRE WAS NEARLY BALD. THE OTHER TIRES WERE WORN AS WELL BUT NOT AS BAD AS THE LEFT FRONT TIRE. I BROUGHT THIS TO THE ATTENTION OF THE DEALERSHIP WHERE I PURCHASED THE CAR. AFTER TESTING, THEY DETERMINED THAT THE ALIGNMENT WAS PERFECT AND THE AIR PRESSURE IN THE TIRES WAS PERFECT. THEY HAD NO EXPLANATION AS TO WHY THE LEFT FRONT TIRE IS NEARLY BALD. THEY TOLD ME TO CONTACT MICHELIN TIRES. I CONTACTED MICHELIN AND THEY INSTRUCTED ME TO TAKE THE CAR TO AN OFFICIAL MICHELIN TIRE DISTRIBUTOR AND HAVE THE TIRES INSPECTED. THE INSPECTOR TOLD ME THE TIRES ARE WORN ALL AROUND BUT HE HAD NO EXPLANATION AS TO WHY THE LEFT FRONT TIRE IS NEARLY BALD. HE SAID THE MICHELIN TIRES HAVE A HIGH PERCENTAGE OF SILICON AND THEY ARE SUBJECT TO ROAD HEAT. HE WENT ON TO SAY THAT EVEN IF HE FILLED OUT THE SUBSTANTIAL AMOUNT OF PAPERWORK THAT MICHELIN REQUIRES, IT WAS NOT LIKELY I WOULD GET MUCH IF ANY MONEY FROM MICHELIN. I THEN CHECKED THE NHTSA WEBSITE AND FOUND THAT "SOME" OF THE MICHELIN LATITUDE TOUR TIRES (P265/60/R18) HAD BEEN RECALLED. I AM REGISTERING THIS COMPLAINT BECAUSE I BELIEVE ALL OF THESE TIRES ARE DEFECTIVE AND THE NHTSA NEEDS TO DO A COMPREHENSIVE INVESTIGATION BEFORE PEOPLE GET IN ACCIDENTS. *TR

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V115000 (EQUIPMENT, TIRES); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RAN OVER SMALL PIECE OF METAL IN THE SIDEWALL OF MY MICHELIN LATITUDE TOURING P265/60 R18 TIRE AND PUNCTURED LARGE HOLE IN THE TIRE. HAD TO ORDER ANOTHER ONE DEALER ALLEN SAMUELS EAST TEXAS DODGE IN TYLER TX SAID THERE WAS NO WARRANTY COST ME ABOUT $300 TO REPLACE THE TIRE. NOW I HAVE BEEN NOTICING THAT THE TIRE I REPLACED AS WELL AS MY OTHER TIRES ARE SLICK AND ALMOST THREAD BARE I ONLY HAVE 18,000 MILES ON THESE TIRES. I KNOW THERE HAS BEEN A RECALL ON THESE WHAT DO I NEED TO DO TO GET THEM REPLACED BY THE TIRE MANUFACTURER? I AM WORRIED ABOUT MY SAFETY AS WELL AS MY PASSENGERS IN THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE FRONT DRIVER'S SIDE WHEEL DISCONNECTED FROM THE VEHICLE, CAUSING THE CONTACT TO TEMPORARILY LOSE CONTROL OF THE VEHICLE. THE CONTACT HAD THE VEHICLE TOWED TO A DEALER WHERE THE MANUFACTURER INVESTIGATED THE VEHICLE FOR IMPACT. THE CONTACT STATED THAT THE VEHICLE WAS NOT INVOLVED IN A CRASH HOWEVER, THE MANUFACTURER WAS INSISTENT THAT THE DAMAGE TO THE VEHICLE WAS CAUSED BY AN IMPACT. THE FAILURE MILEAGE WAS 16,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS 2013 JEEP GRAND CHEROKEE WITH GOODYEAR FORTERA P245 70/ R17 TIRES. . THE CONTACT WAS TRAVELING 55 MPH WHEN THE TIRE PRESSURE MONITORING LIGHT ILLUMINATED ON THE VEHICLE AND SHORTLY THERE AFTER THE REAR PASSENGER TIRE BLEW OUT. THE CONTACT STATED THAT THE TREAD SPLIT ON THE TIRE. THE CONTACT STATED THE DEALER REPLACED THE TIRE. THE FAILURE MILEAGE WAS 1,351 AND THE CURRENT MILEAGE WAS 1,391.